Steps to Successful Prioritization

Transcription

1 Jon Johnson & Chris Fabian National Environmental Health Association San Diego, California June 29, Steps to Successful Prioritization 1. Determine Results Accurate prioritization of programs, reflecting the City s stated objectives, depends on the comprehensive identification of the Results we are in business to achieve 2. Clarify Result Definitions Precision in prioritization results from the articulation of the cause and effect relationship between a program and a Result With clearly defined Result Maps, detailing the factors that influence the Results we are in business to achieve, we can seek to minimize subjectivity in the process of linking programs with Results 3. Identify Programs and Services Differentiating programs and services we offer, as opposed to comparing the departments who provide those services allows for better Prioritization 4. Value Programs Based on Results With the right Results, and with clear definitions of those Results, we can more accurately place a value on a program relative to its influence on achieving Results 5. Allocate Resources Based on Priorities Using Resource Alignment Diagnostic Tool 2 Step 1: Determine Priorities City of Grand Island, Nebraska Community Priorities Used to Differentiate Programs Offered to the Community Not All Programs Achieve these Priorities Programs that Achieve Many Priorities, with a High Degree of Influence, Achieve Highly in Prioritization (demonstrate high degree of relevance) Quality Service Priorities Every Program Should Achieve these Priorities (though potentially, not every program does) Not Used to Differentiate the Relevance of Programs in Prioritization Governance Priorities Used to Differentiate Programs Designed to Support Governance 3 NEHA 2012 AEC June

2 Step 2: Clarify Priority Definitions (Strategy Maps) City of Boulder, CO Priorities Accessible & Connected Community Economically Vital Community Healthy Environment & Community Inclusive & Socially Thriving Community Safe Community 4 Identify and Define Results 5 6 NEHA 2012 AEC June

3 7 8 9 NEHA 2012 AEC June

4 10 Summary of Results Safe Communities 100% Economic Vitality or Economic Development 100% Quality of Life; Quality Neighborhoods or Sense of Community 94% Transportation 88% Sustainable, Healthy & Attractive Communities 88% Culture & Recreation 69% Growth Management 56% 11 SAFE COMMUNITY Establishes and enforces codes and regulations that keep communities safe and clean Protects the community through environmental safety and community health programs Participates in emergency preparedness, response and recovery Provides health and safety education for residents and businesses 12 NEHA 2012 AEC June

5 ECONOMIC DEVELOPMENT Retail food inspections and enforcement of food codes Licensing and inspection of specialized businesses (i.e. spas, hotels, resorts, tattoo parlors, etc.) Participation in land use planning, development planning and Smart Growth initiatives Protection and conservation of natural resources that attract businesses to locate in community 13 QUALITY OF LIFE Ensure safe and clean recreational facilities (i.e. swimming pools, recreation centers, senior centers) Ensure safe and clean educational and day care facilities Preservation and protection of open spaces (i.e. nuisance control, pest control) Safety and sanitation programs for community events Control measures to maintain environmental quality in neighborhoods (i.e. nuisance control, onsite wastewater system regulation) 14 SUSTAINABLE COMMUNITIES Solid waste management and recycling programs Manage and mitigate factors that influence air, water and land quality Resource conservation programs and green initiatives Environmental stewardship programs and public education Promotion of new technologies that address environmental challenges 15 NEHA 2012 AEC June

6 TRANSPORTATION Assessment of environmental impacts Promotion of sustainable transportation alternatives GROWTH MANAGEMENT Environmental assessments and risk analysis Protection and conservation of open spaces and natural resources 16 Identify Value of Program Based on their Influence on Results Environmental Services Dept. City of San Jose, CA 17 Defining Quartile Groupings Quartile 4: Programs Quartile 3: Programs Total Number of Programs Quartile 2: 103 Programs Quartile 1: 79 Programs Quartile 1 Quartile 2 Quartile 3 Quartile 4 Key: Programs are grouped into Quartiles (not ranked, one versus the other) 18 City of Boulder, Colorado NEHA 2012 AEC June

7 Step 5: Allocate Resources Based on Prioritization Prioritization Array: Combined City wide Programs Quartile Ranking (Quartile 1: Highest Rated Programs; Quartile 4: Lowest Rated Programs) $85,915,772 $51,726,155 $21,505,297 $7,498, Programs 103Programs 103 Programs 79 Programs $ $10,000,000 $20,000,000 $30,000,000 $40,000,000 $50,000,000 $60,000,000 $70,000,000 $80,000,000 $90,000,000 $100,000,000 City of Boulder, Colorado 19 Resource Alignment Diagnostic Tool City of Boulder, CO Applying Prioritization to Frame A New Conversation 20 LIVE DEMONSTRATION OF RESOURCE ALIGNMENT DIAGNOSTIC TOOL 21 NEHA 2012 AEC June

8 City of Plano, Texas Highly Relevant Profile 22 City of Plano, Texas Highly Relevant Profile 23 City of Plano, Texas Effective Use of Program Revenues 24 NEHA 2012 AEC June

9 City of Plano, Texas Effective Use of Program Revenues 25 Thank You! Contact Information: Denver, Colorado Jon Johnson, Senior Manager Chris Fabian, Senior Manager , ext , ext (cell) (cell) NEHA 2012 AEC June