Skillsoft Support for NICE Opportunities and Challenges
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1 Skillsoft Support for NICE Opportunities and Challenges Kevin Duffer, VP Public Sector and Mid Atlantic Nicole Ferris Steven Crawford September, 19thh
2 Skillsoft Overview By the Numbers Content-Focused elearning and Performance Support Company 20+ Years Providing Content and Technology to Support the Attainment of Critical IT and Business Skills More than 7000 Clients and 14M Learners World Wide More than 3M Licensed Public Sector Clients Every Branch of the Armed Forces Every Cabinet Level Federal Agency Most Small and Mid-Size Agencies and DoD Components Provider of Choice to Government Contracting Community More than 500 State, Local, and Academic Customers 15+ Year History Helping DoD Meet Technology and IT/Cyber Security Training Needs More than 3M DoD Course Completions in FY 13 $30M+ Each Year Devoted to Product Development and Refresh 2
3 IT Professional Courseware Web Design Internet, Network & Security Project Effectiveness IT Business Adobe Design Tools Dreamweaver Flash Photoshop Fireworks Illustrator Scripting Languages JavaScript XML DHTML VBscript CompTIA Network Security Cisco CCNA CCNA Specialization Security Voice CCNP CCNP Specialization Security Voice CCDA PRINCE2 Foundations PMI PMP & CAPM PMI-ACP (Agile) IIBA Certified Business Analyst Professional IT Project Management Essentials Project Management for Non-Project Managers ITIL 2011 Foundation ITIL V3 Intermediate: Operational Support & Analysis Technical Management Essentials Writing Skills for Technical Professionals Customer Service Representative CISSP CISA, CISM Data/Telecomm 3
4 IT Professional Courseware Software Development Java EE Java EE 6 Java SE Java SE 7 Microsoft.NET Microsoft.NET Development Tools Development Tools VB.NET VB.NET C# C# Generic Languages Generic Languages C C++ C++ Perl Perl Software Programming Software Programming Fundamentals Fundamentals Software Development Software Development Software Testing Software Testing Foundations Foundations OS & Server Technologies CompTIA Server ComptTIA A CompTIA Network Microsoft SharePoint Server (coming soon) Microsoft Exchange Server (coming soon) Windows Server (coming soon) Windows 7 & 8 Enterprise Resource Planning Oracle E-Business Suite 11i SAP Business Objects SAP R/3 Enterprise Database Systems Oracle Database 10g 11g 9i Microsoft SQL Server 2008 R Systems and Database Design Linux & UNIX 4
5 Books24x7 : 42,300+ Titles and Growing Books24x7 Core (SkillChoice) Premium Executive Content Specialized Collections Localized Collections ITPro 12,000+ titles BusinessPro 9,400+ titles OfficeEssentials 670+ titles ExecSummaries 660+ summaries of best-selling business books ExecBlueprints 1,150+ articles authored by C-level execs ManagerSuite ExecSummaries, ExecBlueprints BusinessPro ITIL 26 Official ITIL curriculum guides GovEssentials 1,475+ titles FinancePro 1,600+ titles AnalystPerspectives 3,950+ reports EngineeringPro 4,150+ titles German Complete 565+ titles ElementsEssentiels Francais 280+ titles Books24x7 en Español 290+ titles Well-BeingEssentials 1,440+ titles *Live titles as of July
6 Skillsoft IT & Desktop Videos Responding to the market need for shorter, high fidelity, informal content, Skillsoft introduces new collections of performance support oriented videos Short videos 3 to 5 minutes covering many IT and Desktop subjects Video assets can be viewed on tablets and other mobile devices Perfect complements to our formal courseware offering Nearly 1,000 topics covered across Desktop Apps, Design & Media apps, Programming & Web Development, Social Media, Mobile App Development and other hot IT topics such as Security, Virtualization, Cloud, etc. 6
7 The On-Going Quest for Alignment to Key Needs The Closer We Can Align our Resources with Critical Client Needs, the More value We Bring National Initiative for Cyber Education (NICE) Alignment DoD 8570 Certification Support Resource IT 2210 Job Series Support for Continuing Professional Education CompTIA, ISC2, PMI, others Many Technology Focused Learning Programs Other OPM ECQ Alignment DoD Civilian Leader Development FrameworkCollege Credit through American Council on Education (ACE) Many Custom Mappings
8 Skillsoft DoD Presence Skillsoft - Department of Defense Customers Skillport elearning Courseware Digital Referenceware Leadership Videos Dedicated Consulting Support Joint Forces Command X X US Defense Contract Management Agency (DCMA) X X X X US Defense Finance & Accounting Service (DFAS) X X X X US Defense Logistics Agency (DLA) X X X US Defense Threat Reduction Agency (DTRA) X X X US Dept of the Army X X X X US DoD Washington Headquarters Services (WHS) X US Tricare Management Activity (TMA) X X X X US Navy X X US Marine Corps X US Defense Acquisition University (DAU) X X US Air Force X X X X US Defense Information Systems Agency (DISA) X X X US DoD Inspector General X X X X US Defense Commissary Agency (DeCA) X X US Missile Defense Agency X X X US Transportation Command X X US Defense Security Service (DSS) X X X X
9 New and Updated Content; DoD/SkillSoft Partnership New features, etc Skillsoft Learning Resource Cloud (video, 1-hr courses, audio books, simulations, mobile content, test prep exams, gaming, mentoring, performance support videos, digitized references, white papers, learning portals, practice, feature-length courses, virtual ILT) SkillSoft Learning Services Cyber/8570 Core Certification Support Leadership Development Resources Cyber Technology Skill Development and Performance Support Core Foundational Skill Development IT Continuing Education Support Professional Certification Support (PM, ITIL, Six Sigma) SkillSoft Learning Services Technology Integration Layer
10 Skillsoft and The National Initiative for Cyber Education Skillsoft has been tracking NICE since we first became aware of the initiative. We have been proactively raising awareness across Federal, State, Local, Commercial, and Academic Customers Performed a mapping of our courseware, digital books, and performance support resources to the NICE requirements and update this mapping quarterly Mapping is done at the Specialty Area Level Worked with DHS to be represented on the NICCS Portal Continuing to explore how to better align our solutions with the needs of the global cyber workforce 10
11 Discussion Items and Challenges Application of Mappings Across Non-Skillsoft Platforms How to most effectively leverage non-courseware assets to enhance the learning and on-the job performance Relevance, Accuracy, and Granularity of the Mappings Mappings represent Skillsoft s View Tailoring and Refinement is needed for increased precision and organization-specific relevance Current Mappings at the Course Level More granular mappings (even KSA level) would be beneficial but require resources and expertise beyond that available at Skillsoft. Granularity also introduces 3 rd party integration challenges Building an Internal Business Case for a Cyber Security-Focused Solution What would this look like to best meet your needs? 11
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