etroy Course Syllabus HRM-4483 Human Resource Development Term 1

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1 etroy Course Syllabus Term For course syllabus posted prior to the beginning of the term, the instructor reserves the right to make minor changes prior to or during the term. The instructor will notify students, via or Blackboard announcement, when changes are made in the requirements and/or grading of the course. etroy Courses at Troy University All etroy courses at Troy University utilize the Blackboard Learning System. In every etroy course, students should read all information presented in the Blackboard course site and should periodically check for updates-at least every 48 hours. Remember: This is not a correspondence course in which a student may work at his/her own pace. Each week there are assignments, online discussions, online activities and/or exams with due dates. Refer to the schedule at the end of the syllabus for more information. Instructor Information Instructor: Martie R. Schrimsher Office Hours: T-W: 3:00 6:00 Th: 12:00 4:00 Telephone: Course Description This course focuses on the theory and practice in human resource training and development applied to organizational settings. It demonstrates how HRD fits into the strategic planning process; and shows the important relationships between organizational development (OD) practitioners and trainers. It provides an overarching model of the training process, with a more detailed model of each phase of the process. This makes it easy to see how each phase connects and contributes to achieving training objectives. It also provides a small-business perspective to training and how it s Martie R. Schrimsher Page 1

2 implemented. This course provides a step-by-step process for developing learning objectives11. It also, shows how to integrate learning and design theory into the creation of training programs. This course also incorporates both micro and macro theories of design perspectives into the design of training. Cases will be used to provide an example of how one would develop an actual training program A breakdown of each weeks assignments is under the heading of Weekly Activities. Course Objectives: To provide basic knowledge of the principles of training and human development to apply to real-world situations, in preparation for entry-level management positions. Student Learning Outcomes: Upon completion of this course, the student should be able to: 1. Plan a human-resource training program in an organizational setting. 2. Explain the major training principles and how to design an effective training program. 3. Explain the role of mentorship and coaching in developing human resources. 4. Appraise training using advanced concepts and techniques of developing human potential. 5. Discuss the effect of trainee demographics, job complexity, and changes in technology on training. 6. Conduct a needs analysis to determine the appropriateness for a training intervention. Course Prerequisites Prerequisite: Pre-Business Core, MGT 3300 Specific Course Requirements Typical etroy requirements apply: weekly assignments, exams, & discussion boards. Entrance Competencies Martie R. Schrimsher Page 2

3 Basic computer skills are required. A reliable computer and internet access is necessary computer problems are your responsibility. I assume the students in this class can read and write at a college junior level. Failure to comprehend the material and communicate that understanding in an intelligible way will result in lower grades. Required Textbooks Effective Training Systems, Strategies, and Practices, 5th edition, authors: P. Nick Blanchard and James W. Thacker; publisher: Pearson. ISBN: The textbook provider for the etroy of Troy University is MBS Direct. The Web site for textbook purchases is Students should have their textbook by the first week of class. Not having your textbook is not an acceptable excuse for late work. Students who add this course late should refer to the Late Registration section for further guidance. Supplementary Materials An occasional news story that is relevant to the class may be required reading, links will be provided. Attendance Policy In addition to interaction via Blackboard and contact, this syllabus serves as the initial briefing. Although physical class meetings are not part of this course, participation in all interactive, learning activities is required. Check the class on a regular basis (every other day is suggested). Submitting Assignments Any specific instructions for submitting assignments will be given for each assignment. Read all announcements and directions carefully. Pay special attention to due dates! Late assignments will not be graded unless an extension was requested in advance and approved. See next item for details. Make-Up Work Policy Martie R. Schrimsher Page 3

4 Missing any part of this schedule may prevent completion of the course. If you foresee difficulty of any type (i.e., an illness, employment change, etc.) which may prevent completion of this course, notify the instructor as soon as possible. Failure to do so will result in failure for an assignment and/or failure of the course. (See Attendance Policy.) If I have not heard from you by the deadline dates for assignments, exams, or forums, no make-up work will be allowed (unless extraordinary circumstances exist, such as hospitalization). Requests for extensions must be made in advance and accompanied by appropriate written documentation. Computer problems is not an acceptable excuse. Method of Evaluation Three (3) exams worth 100 points each. Eleven (11) open book chapter quizzes worth 10 points each. Two (2) Discussion Boards worth 45 points each. Ten (10) Case Analysis and Questions worth 30 points each. Ten (10) Questions For Review worth 20 points each. Grades will be assigned on a percentage basis: 90% of available points will be required for an A; 80% of available points will be required for a B; 70% of available points will be required for a C; 70% of available points will be required for a D; less than 60% of available points will result in an F. There may be no extra points. Do the work. Examination Schedule and Instructions All exams will be open-book with the exception of the Final Exam and will consist of a combination of true-false, multiple-choice As per SCOB policy, one of the tests will be proctored. FINAL EXAM MUST BE PROCTORED!!!!! Exams will be available for a seven-day period; Sunday Saturday, including the Proctored exam. Grades will not be provided until after the due date. See the Course Schedule in the end of this syllabus for the dates the exams will be available. The exams will be delivered online via Blackboard. They will be located in the Assessments section. The exams will be timed and automatically submitted at the end of the time period. See the exam instructions for the time limit. Although the exams are open-book, the sensible student will study for the tests like they are closed book. Martie R. Schrimsher Page 4

5 The Quizzes will be delivered in the same manner and will be located in the Assessments section. Quizzes will consist on 10 questions and you will have 10 minutes to complete each one. Late Registration Students who register during the first week of the term, during late registration, will already be one week behind. Students who fall into this category are expected to catch up with all of Week #1 and Week #2's work by the end of Week #2. No exceptions, since two weeks constitutes a significant percentage of the term's lessons. Students who do not feel they can meet this deadline should not enroll in the class. If they have registered, they should see their registrar, academic adviser, GoArmyEd or Military Education officer to discuss their options. Also note that late registration may mean you do not receive your book in time to make up the work you missed in Week #1. Not having your book on the first day of class is not an excuse for late work after the deadlines in the Course Schedule. Incomplete Grade Policy Missing any part of the Course Schedule may prevent completion of the course. If circumstances will prevent the student from completing the course by the end of the term, the student should complete a request for an incomplete grade. Note: A grade of incomplete or INC is not automatically assigned to students, but rather must be requested by the student by submitting a Petition for and Work to Remove an Incomplete Grade Form. Requests for an incomplete grade must be made on or before the date of the final assignment or test of the term. The form will not be available after the last day of the term. A grade of INC does not replace an F and will not be awarded for excessive absences. An INC will only be awarded to student presenting a valid case for the inability to complete coursework by the conclusion of the term. It is ultimately the instructor s decision to grant or deny a request for an incomplete grade, subject to the policy rules below. Policy/Rules for granting an Incomplete (INC). An incomplete cannot be issued without a request from the student. To qualify for an incomplete, the student must: Have completed over 50% of the course material and have a documented reason for requesting incomplete (50% means all assignments/exams up to and including the mid-term point, test, and/or assignments.) Be passing the course at the time of their request. Martie R. Schrimsher Page 5

6 If both of the above criteria are not met an incomplete cannot be granted. An INC is not a substitute for an F. If a student has earned an F by not submitting all the work or by receiving an overall F average, then the F stands. TROY All students were required to obtain and use the TROY address that is automatically assigned to them as TROY students. All official correspondence (including bills, statements, s from instructors and grades, etc.) will be sent ONLY to the troy.edu address. All students are responsible for ensuring that the correct address is listed in Blackboard by the beginning of Week One. is the only way the instructor will communicate with you. It is your responsibility to make sure a valid address is provided. Failure on your part to do so can result in your missing important information that could affect your grade. Your troy.edu address is the same as your Web Express user ID following Students are responsible for the information that is sent to their TROY account. You can get to your account by logging onto the course and clicking Login. You will be able to forward your TROY to your GoArmyEd account. You must first access your TROY account through the TROY link found on the Web site. After you log in to your TROY account, click on options on the left hand side of the page. Then click on Forwarding. This will enable you to set up the address to which you will forward your . Internet Access This is an online class. Students must have access to a working computer and access to the Internet. Students can use a TROY computer lab (if available), a public library, etc., to insure they have access. Not having a computer or computer crashes are not acceptable excuses for late work. Have a back-up plan in place in case you have computer problems. etroy Student Expectation Statement As an online learner with Troy University you are expected to: Meet all appropriate deadlines from the application process to the course assignment deadlines to preparing for graduation there are deadlines every step of the way that have been established to make the process easier for students to achieve their Martie R. Schrimsher Page 6

7 goals. It is the student s responsibility to meet all appropriate deadlines. Routinely review the etroy Academic Calendar and adhere to the deadlines. Start with completing your official application documents within the first term to meeting graduation intent deadlines. Use your Troy the Troy University is your official notification for all that goes on with your online program and events and notices related to the University. Be sure to read your and keep all correspondence with Troy staff and faculty for future reference. Go through the orientation the orientation for both undergraduate and graduate online learners has been designed to assist students to have a successful educational experience with their online programs. Information on how to access Blackboard and other learning tools are included in the orientation along with valuable resources on how to learn in the online environment. Make sure that your computer meets the technical requirements and that you have adequate Internet connection. Students must have access to a working computer that they have administrator rights on and access to the Internet. Students can use University computer labs, a public library, etc. to access the Internet but some courses may require the ability to download course related software. Make sure you are ready for online learning etroy works on nine week terms. Does your learning style match an accelerate course pace? Do you have the time to dedicate to an interactive course? etroy courses are not self-paced courses, you must meet all the timelines established by the instructor and participate in all activities assigned. Read your academic catalog your academic catalog is your bible for your online degree program. Please familiarize yourself with your degree program. The undergraduate and graduate catalogs can be found online at Pay close attention to admission requirements and prerequisite courses. Know the requirements for your degree plan. If you have questions your academic counselor will assist you. Access your degree program a link is available for students to view all degree requirements, prerequisites, major requirements and minors, if applicable. Be sure to read and follow your syllabus. Be sure to register during the registration timeframes There are four weeks of registration for each term. Register early and order your books. etroy runs on nine week terms. Waiting until the first week of classes to register and order books is too late. It is the online learners responsibility to be prepared for the first day of the term. etroy students are required to order their textbooks through MBS Direct to insure the student has the proper materials for the course. The link to order textbooks from MBS is etroy is not responsible for issues regarding textbooks that have not been ordered through MBS Direct. Work with your instructor while in an online course the online learners are expected to work with the faculty who teach the course when questions arise related to the course Martie R. Schrimsher Page 7

8 and the grades. The staff cannot fix a grade. Once the course is completed for a grade and there are still issues, there are appropriate procedures that online learners must follow to address their concerns. Be courteous, polite and respectful to faculty, staff and fellow students. Inappropriate behaviors and comments will not be tolerated. Be ethical in your coursework Cheating, plagiarism, and other such behaviors will not be tolerated at Troy University. Specific penalties will be determined by the faculty and the consequences will adhere to Troy University policy. Notify the University re: American with Disability Act - Eligible students, with appropriate documentation, will be provided equal opportunity to demonstrate their academic skills and potential through the provision of academic adaptations and reasonable accommodations. Further information can be found at: COURSE SCHEDULE Dates Week 1 Assignments Read Chapter 1 Read Case: Taking Charge at Domtar: What It Takes For A Turnaround Page 1 Answer Case Questions located on page 23. Read Chapter 2 Read Case Analysis: Strategic Planning at Multistate Health Corporation. Page 50 Answer Case Questions located on Page 54. Week 2 Read Chapter 3 Answer: Questions for Review Page 85 Read Case Analysis: Rick s New Job Page 86 Answer Case Questions located on Page 88 Martie R. Schrimsher Page 8

9 Week 3 Week 4 Week 5 TEST #1 Chapter 1,2,3 Read Chapter 4 Answer Questions for Review Page 138 Read Case Analysis Page 139 Answer Case Questions located on Page 139 Chapter 5 Complete the Learning Styles Questionnaire within the Discussion Board Answer Questions for Review Page 196 Read Domtar Case in Chapter 1 again Page 1 Answer Case Analysis Questions Page 198 Chapter 6 Read Case Analysis: Training For Customer Service Specialist Page 248 Answer Case Questions located on Page 250 Chapter 7 Answer: Questions for Review located on Page 273 TEST #2 Chapters 4,5,6,7 Week 6 Chapter 8 Read Case Analysis Page 312 Answer Case Questions Page 313 Read Chapter 9 Read Case Analysis Page 345 Answer Case Questions Page 346 (No Need To Show Calculations) Week 7 Read Chapter 10 Answer Questions for Review Page 397 Read Case Analysis: All It takes Is For Good Men To Do Nothing Page 397 Answer Case Questions Page 398 Week 8 Read Chapter 11 Read Case Analysis: Will Teams Work Page 433 Answer Case Questions Page 434 Week 9 Proctored Final Exam Chapters 8,9,10,11 *** Martie R. Schrimsher Page 9

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