Q1 1. What is your current AECO member category?

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1 Q. What is your current AECO member category? Besv art: 26 Hoppet ov er: Full member Prov isional member Associate member Affiliate member % 2% 4% 6% 8% % Sv arv alg Full member Provisional member Associate member Affiliate member Sv ar 5% 3 9,23% 5 7,69% 2 23,8% 6 Totalt 26 / 7

2 Q2 2. How long has your company been a member of AECO? Besv art: 26 Hoppet ov er: Members since AECO w as founded... Member since 6-9 years Members since 3-5 years Members since -2 years % 2% 4% 6% 8% % Sv arv alg Members since AECO was founded in 23 Member since 6-9 years Members since 3-5 years Members since -2 years Sv ar 23,8% 6 5,38% 4 23,8% 6 38,46% Totalt 26 2 / 7

3 Q3 3. The following are AECO s objectives and strategies. To which degree do you think AECO has succeeded in achieving the objectives and using the strategies? Rate each statement 5 to, 5 meaning to a high degree, and meaning to a very low degree. a. Ensure that expedition cruises and tourism in the Arctic is carried out with the utmost consideration for the vulnerable, natural environment, local cultures and cultural remains, as well as the challenging safety hazards at sea and on land. Besv art: 25 Hoppet ov er: % 2 4% 8% 2 4% % 25 4,32 3 / 7

4 Q4 b. To be recognized as the primary organization representing the concerns and views of the expedition cruise tourism companies operating in the Arctic. Besv art: 25 Hoppet ov er: % 3 36% 9 4% 8% 2 % 25 4,32 4 / 7

5 Q5 c. To agree upon and encourage the incorporation of specific standards and guidelines of operating expedition cruises in the Arctic. Besv art: 25 Hoppet ov er: % 2 48% 2 % 4% % 25 4,4 5 / 7

6 Q6 d. To encourage the use of the highest qualified guides and staff knowledgeable and experienced in the Arctic environment, it s natural and human history and contemporary culture. Besv art: 25 Hoppet ov er: % 8 44% 6% 4 8% 2 % 25 4, 6 / 7

7 Q7 e. To stimulate and encourage coordination among expedition cruise operators offering voyages to the Arctic. Besv art: 24 Hoppet ov er: ,33% 8 54,7% 3 8,33% 2 4,7% % 24 4,7 7 / 7

8 Q8 f. To serve as a contact and advisory group to government ministries and agencies responsible for managing and regulating the lands, surrounding marine waters, and human activities in the Arctic Besv art: 24 Hoppet ov er: % 2 37,5% 9 4,7% 8,33% 2 % 24 4,29 8 / 7

9 Q9 g. To interact with and maintain an open dialogue with non-governmental organizations interested in the Arctic. Besv art: 25 Hoppet ov er: ,% 7 68% 7 % 4% % 25 4,2 9 / 7

10 Q h. To educate all interested groups and people about the Arctic and its unique environment, culture and natural history. Besv art: 25 Hoppet ov er: % 2 6% 5 2% 5 2% 3 % 25 3,64 / 7

11 Q Do you have any further comments in this regard? Besv art: 3 Hoppet ov er: 23 / 7

12 Q2 4. Do you believe that AECO, as it is currently managed, is advocating and promoting sustainable, environmentally friendly and safe expedition cruise operations in the Arctic? (mark just one) Besv art: 25 Hoppet ov er: a. I strongly believ e this... b. I believ e this is somew hat... c. I am not sure d. I believ e this is somew hat... e. I strongly believ e this... % 2% 4% 6% 8% % Sv arv alg a. I strongly believe this is true b. I believe this is somewhat true c. I am not sure d. I believe this is somewhat untrue e. I strongly believe this is untrue Sv ar 72% 8 24% 6 4% % % Totalt 25 2 / 7

13 Q3 Do you have any further comments in this regard? Besv art: Hoppet ov er: 25 3 / 7

14 Q4 5. What value does AECO-membership mean for your company in regard to the below issues. Rate each statement 5 to, with 5 meaning very true and meaning not true at all. a. It is important to have an Arctic industry organization where mutual concerns and interests can be discussed and decided on. Besv art: 25 Hoppet ov er: % 9 2% 5 4% % % 25 4,72 4 / 7

15 Q5 b. AECO helps our company to keep focus on considerate operation in regards to environment, safety and local cultures. Besv art: 25 Hoppet ov er: ,% 7 4% 6% 4 6% 4 % 25 3,8 5 / 7

16 Q6 c. AECO s work on representing the Arctic expedition cruise industry on relevant issues by working with authorities, legislators and other industry organizations is important to our company. Besv art: 25 Hoppet ov er: % 2 4% 8% 2 4% % 25 4,32 6 / 7

17 Q7 d. AECO encourage our company to use of highest qualified guides and staff. Besv art: 25 Hoppet ov er: % 6 4% 2% 5 2% 3 4% 25 3,68 7 / 7

18 Q8 e. It is important for us that AECOmembership involves coordination of expedition cruise voyages offered in the Arctic. Besv art: 25 Hoppet ov er: % 32% 8 2% 5 4% 4% 25 4, 8 / 7

19 Q9 f. It is important to our company that AECO advise governments, ministries and agencies responsible for managing the rules and regulations concerning our operations. Besv art: 25 Hoppet ov er: % 5 32% 8 4% 4% % 25 4,48 9 / 7

20 Q2 g. It is important to our company that AECO has interaction and dialogue with other non-governmental organizations. Besv art: 25 Hoppet ov er: % 2 4% 8% 2 4% % 25 4,32 2 / 7

21 Q2 h. AECO plays an important role in educating interest groups about the Arctic. Besv art: 25 Hoppet ov er: % 6 44% 28,% 7 4% % 25 3,88 2 / 7

22 Q22 Do you have any further comments in this regard? Besv art: 3 Hoppet ov er: / 7

23 Q23 6. AECO s Action Plan, decided by the EC and the Annual meeting, is an important tool for AECO s priorities. To which extend do you think AECO has succeeded in following-up the Action Plan in regards to the following issues. Rate each statement 5 to, with 5 meaning large success, and meaning no success. a. Attract more members Besv art: 23 Hoppet ov er: ,74% 5 52,7% 2 2,74% 5 % 4,35% 23 3,87 23 / 7

24 Q24 b. Increase membership services Besv art: 24 Hoppet ov er: ,83% 5 5% 2 2,83% 5 4,7% 4,7% 24 3,79 24 / 7

25 Q25 c. Increase membership communication Besv art: 24 Hoppet ov er: ,33% 8 45,83% 6,67% 4 4,7% % 24 4,8 25 / 7

26 Q26 d. Increase external funding Besv art: 23 Hoppet ov er: ,9% 6 47,83% 26,9% 6 % % 23 4, 26 / 7

27 Q27 e. Give more value for money Besv art: 22 Hoppet ov er: ,82% 7 4,9% 9 8,8% 4 9,9% 2 % 22 3,95 27 / 7

28 Q28 f. Investigate AECO s potential role in Canada Besv art: 23 Hoppet ov er: ,4% 3 69,57% 6 8,7% 2 % 8,7% ,78 28 / 7

29 Q29 g. Investigate AECO s potential role in Russia Besv art: 22 Hoppet ov er: ,27% 6 45,45% 3,64% 3 9,9% 2 4,55% 22 3,82 29 / 7

30 Q3 h. Increase visibility in the media Besv art: 23 Hoppet ov er: ,4% 3 47,83% 26,9% 6 3,4% 3 % 23 3,6 3 / 7

31 Q3 i. Initiate and support research and scientific investigation Besv art: 22 Hoppet ov er: ,8% 4 54,55% 2 8,8% 4 4,55% 4,55% 22 3,77 3 / 7

32 Q32 j. Maintain and improve contact with governmental bodies and other interest groups. Besv art: 24 Hoppet ov er: ,33% 8 54,7% 3 8,33% 2 4,7% % 24 4,7 32 / 7

33 Q33 k. Increase AECO s activity Besv art: 24 Hoppet ov er: ,5% 9 5% 2 8,33% 2 4,7% % 24 4,2 33 / 7

34 Q34 Do you have any further comments in this regard? Besv art: Hoppet ov er: / 7

35 Q35 7. AECO initiates and manage various activities and projects. We would like to know which value your think some of these have for AECO and AECO s members. Please rate from 5 to, with 5 meaning high value/important and meaning low value/unimportant. a. Developing operational guidelines. Besv art: 23 Hoppet ov er: ,7% 2 39,3% 9 8,7% 2 % % 23 4,43 35 / 7

36 Q36 b. Developing visitor s guidelines. Besv art: 23 Hoppet ov er: ,87% 4 39,3% 9 % % % 23 4,6 36 / 7

37 Q37 c. Developing site specific guidelines. Besv art: 23 Hoppet ov er: ,52% 3 39,3% 9 4,35% % % 23 4,52 37 / 7

38 Q38 d. Developing and running a cruise database/scheduler Besv art: 22 Hoppet ov er: ,36% 8 59,9% 3 % % 4,55% 22 4,23 38 / 7

39 Q39 e. Organizing an Annual Arctic cruise conference (open session at Annual meeting) Besv art: 23 Hoppet ov er: ,83% 39,3% 9 3,4% 3 % % 23 4,35 39 / 7

40 Q4 f. Organizing expedition leader conferences Besv art: 23 Hoppet ov er: ,3% 9 3,43% 7 26,9% 6 4,35% % 23 4,4 4 / 7

41 Q4 g. Measuring environmental impacts from expedition cruise vessels Besv art: 23 Hoppet ov er: ,43% 7 56,52% 3 8,7% 2 % 4,35% 23 4,9 4 / 7

42 Q42 h. Assessing the possibility of reducing the risk of transporting alien species Besv art: 23 Hoppet ov er: ,39% 4 39,3% 9 3,43% 7 3,4% 3 % 23 3,6 42 / 7

43 Q43 i. Assessing the need for a cruise guide education Besv art: 22 Hoppet ov er: ,8% 4 59,9% 3 9,9% 2 3,64% 3 % 22 3,82 43 / 7

44 Q44 j. Assessing the possibility for systematic registration and better use of fauna observation made by staff/guests Besv art: 2 Hoppet ov er: ,52% 2 47,62% 38,% 8 4,76% % 2 3,62 44 / 7

45 Q45 Do you have any further comments in this regard? Besv art: 2 Hoppet ov er: / 7

46 Q46 8. On issues pertaining to business development for your company, do you agree that: Rate each statement 5 to, with 5 indicating that you agree with the statement, and indicating no agreement with the statement. a. AECO membership is generally valuable to your business. Besv art: 23 Hoppet ov er: ,78% 8 39,3% 9 3,4% 3 8,7% 2 4,35% 23 3,9 46 / 7

47 Q47 b. Your affiliation with AECO (use of logo, etc.) is useful in attracting new customers and clients Besv art: 23 Hoppet ov er: ,35% 26,9% 6 52,7% 2 4,35% 3,4% ,4 47 / 7

48 Q48 c. Your listing in the members section of AECO s website ( is a useful marketing tool for travel agents and clients. Besv art: 23 Hoppet ov er: ,7% 2 26,9% 6 47,83% 3,4% 3 4,35% 23 3,22 48 / 7

49 Q49 d. Being a member of AECO provides business networking opportunities that otherwise would be more difficult to develop. Besv art: 23 Hoppet ov er: ,9% 6 3,43% 7 34,78% 8 4,35% 4,35% 23 3,7 49 / 7

50 Q5 e. Information provided by AECO on issues regarding expedition cruise tourism in the Arctic helps your company or organization stay competitive. Besv art: 23 Hoppet ov er: ,74% 5 43,48% 3,43% 7 4,35% % 23 3,83 5 / 7

51 Q5 f. AECO s annual cruise conference and meeting provides business opportunities for your company or organization. Besv art: 23 Hoppet ov er: ,9% 6 2,74% 5 34,78% 8 3,4% 3 4,35% 23 3,52 5 / 7

52 Q52 Additional comments on whether you think AECO assists in your business development requirements, or could do more? Besv art: Hoppet ov er: / 7

53 Q53 9. AECO send out a newsletter 3-4 times a year. Do you read this newsletter? (mark just one) Besv art: 23 Hoppet ov er: 3 a. Yes almost ev erything/ev ery... b. Yes, but not all of it /mostly... c. No, usually not d. Which new sletter? % 2% 4% 6% 8% % Sv arv alg a. Yes almost everything/every time b. Yes, but not all of it /mostly headlines c. No, usually not d. Which newsletter? Sv ar 47,83% 52,7% 2 % % Totalt / 7

54 Q54. Do you forward AECO s newsletter to anyone else in your company? (mark one or more options here) Besv art: 23 Hoppet ov er: 3 a. No b. Yes, to my colleagues... c. Yes, to our management... d. Yes, to our EL/guides If... % 2% 4% 6% 8% % Sv arv alg a. No b. Yes, to my colleagues. If so please indicate how many colleagues you forward to below (field 'e'). c. Yes, to our management. If so please indicate how many people in the management you forward to below (field 'e'). d. Yes, to our EL/guides If so please indicate how many EL s/guides you forward to below (field 'e'). Sv ar 39,3% 9 26,9% 6 3,4% 3 34,78% 8 Totalt antall respondenter: / 7

55 Q55. AECO uses s as a way to send out information, make inquiries, ask for votes, etc. We would like you to consider some sides to it. Rate each statement 5 to, with 5 meaning you fully agree, and meaning that you strongly disagree. a. There is an adequate regular communication from AECO s secretariat on important news issues and developments. Besv art: 23 Hoppet ov er: ,52% 3 39,3% 9 4,35% % % 23 4,52 55 / 7

56 Q56 b. AECO sends too many s to the members. Besv art: 23 Hoppet ov er: ,35% 26,9% 6 7,39% 4 3,43% 7 2,74% ,6 56 / 7

57 Q57 c. AECO keeps the members informed of important issues in a timely manner. Besv art: 23 Hoppet ov er: ,83% 52,7% 2 % % % 23 4,48 57 / 7

58 Q58 d. AECO should aim at sending out fewer s Besv art: 23 Hoppet ov er: ,35% 3,43% 7 2,74% 5 39,3% 9 4,35% 23 2,9 58 / 7

59 Q59 e. I think AECO should continue to send information as now Besv art: 23 Hoppet ov er: ,43% 7 39,3% 9 26,9% 6 4,35% % 23 3,96 59 / 7

60 Q6 f. I would not mind more information, also through s, from AECO Besv art: 23 Hoppet ov er: % 34,78% 8 26,9% 6 34,78% 8 4,35% 23 2,9 6 / 7

61 Q6 Do you have any further comments in this regard? Besv art: Hoppet ov er: 26 6 / 7

62 Q62 2. How well does AECO perform when asked for assistance or information? Rate each statement 5 to, with 5 indicating that you agree with the statement, and indicating disagreement with the statement. a. AECO s executive director responds to your questions or requests for information in a timely way. Besv art: 23 Hoppet ov er: ,6% 9 3,4% 3 4,35% % % 23 4,78 62 / 7

63 Q63 b. AECO s project manager responds to your questions or requests for information in a timely way. Besv art: 22 Hoppet ov er: ,27% 7 8,8% 4 4,55% % % 22 4,73 63 / 7

64 Q64 c.my company or organization is taking advantage of the information and resources provided by AECO. Besv art: 23 Hoppet ov er: ,83% 34,78% 8 7,39% 4 % % 23 4,3 64 / 7

65 Q65 Please add any additional comments on performance and communications issues: Besv art: Hoppet ov er: / 7

66 Q66 3. Regarding your confidence level with AECO, do you agree that: Rate each statement 5 to, with 5 meaning that you agree with the statement, and indicating that you disagree with the statement. a. Looking at the big picture, I think sharing information with AECO (on field operations, marine safety, etc.) protects my operation because it helps ensure industry best practice and potentially reduces the chances of accidents that could harm my business. Besv art: 23 Hoppet ov er: ,3% 9 39,3% 9 7,39% 4 4,35% % 23 4,3 66 / 7

67 Q67 b. In general, I think AECO s secretariat performs well. Besv art: 23 Hoppet ov er: ,22% 5 34,78% 8 % % % 23 4,65 67 / 7

68 Q68 c. In general, the executive committee makes decisions in the best interest of the entire membership. Besv art: 22 Hoppet ov er: ,36% 8 54,55% 2 % 9,9% 2 % 22 4,8 68 / 7

69 Q69 d. In general, other AECO committees make decisions in the best interest of the entire membership. Besv art: 22 Hoppet ov er: ,9% 9 5% 9,9% 2 % % 22 4,32 69 / 7

70 Q7 e. In general, policy decisions and changes are made by AECO s secretariat and Executive Committee with adequate opportunity for members to comment or provide alternative ideas. Besv art: 22 Hoppet ov er: ,9% 9 4,9% 9 8,8% 4 % % 22 4,23 7 / 7

71 Q7 Additional comments on whether you think AECO assists in your business development requirements, or could do more? Besv art: Hoppet ov er: 26 7 / 7

72 Q72 The Annual meeting has since AECO was established, been organized the same way and in the same place. This involves two days meeting, where one day has been an open session (called AECO s Arctic cruise conference) and the rest of the time has been used for members only issues. The meeting has always been organized in Oslo and the structure has been quite unchanged. Please state your opinion on the issues below. 4. How long do you think the Annual meeting and conference should maximum last (choose only one): Besv art: 23 Hoppet ov er: 3 a. 2 days (as now ) b. 3 days c. 4 days d. Not important % 2% 4% 6% 8% % Sv arv alg a. 2 days (as now) b. 3 days c. 4 days d. Not important Sv ar 95,65% 22 % % 4,35% Totalt / 7

73 Q73 5. Where do you think the meeting should find place (choose only one) Besv art: 23 Hoppet ov er: 3 a. In Oslo as now b. Rotate between the Arctic... c. Rotate betw een continents d. A combination of the abov e e. I do not hav e an opinion % 2% 4% 6% 8% % Sv arv alg a. In Oslo as now b. Rotate between the Arctic countries where AECO-members have operations c. Rotate between continents d. A combination of the above e. I do not have an opinion Sv ar 39,3% 9 8,7% 2 % 2,74% 5 3,43% 7 Totalt / 7

74 Q74 6. The Annual conference includes some more or less fixed items on the agenda. Which of the following issues do you think are important to cover in such a conference? Rate each from 5 to with 5 meaning that you think it is important and meaning you think it can be excluded. a. Updates from the different Arctic areas Besv art: 23 Hoppet ov er: ,22% 5 3,43% 7 % 4,35% % 23 4,57 74 / 7

75 Q75 b. Arctic tourism statistics and development Besv art: 22 Hoppet ov er: ,45% 36,36% 8 8,8% 4 % % 22 4,27 75 / 7

76 Q76 c. Information and updates on ongoing and upcoming regulation processes Besv art: 23 Hoppet ov er: ,9% 7 26,9% 6 % % % 23 4,74 76 / 7

77 Q77 d. Update about AECO activities Besv art: 23 Hoppet ov er: ,7% 2 47,83% % % % 23 4,52 77 / 7

78 Q78 e. Presentation of AECO-projects (and results) Besv art: 23 Hoppet ov er: ,7% 2 47,83% % % % 23 4,52 78 / 7

79 Q79 f. Information about scientific research Besv art: 23 Hoppet ov er: ,35% 52,7% 2 39,3% 9 % 4,35% 23 3,52 79 / 7

80 Q8 Do you have any further comments in this regard? Besv art: Hoppet ov er: 26 8 / 7

81 Q8 7. Regarding the Annual meeting. Do you agree or disagree on the below? Rate each from 5 to, with 5 meaning that you very much agree and meaning that you very much disagree. a. The Annual meeting agenda normally covers what we expect it to cover Besv art: 2 Hoppet ov er: % 9 4% 8 5% 3 % % 2 4,3 8 / 7

82 Q82 b. The agenda issues are satisfactorily prepared Besv art: 2 Hoppet ov er: % 2 35% 7 5% % % 2 4,55 82 / 7

83 Q83 c. Case documents are made available in a timely manner Besv art: 2 Hoppet ov er: ,62% 47,62% 4,76% % % 2 4,43 83 / 7

84 Q84 d. Case documents are easy to understand Besv art: 2 Hoppet ov er: % 8 55,% 5% % % 2 4,35 84 / 7

85 Q85 e. The Annual meetings have generally been well prepared Besv art: 2 Hoppet ov er: % 3 3% 6 5% % % 2 4,6 85 / 7

86 Q86 f. The executive director does a satisfactorily job in chairing the meeting Besv art: 2 Hoppet ov er: ,67% 4 28,57% 6 4,76% % % 2 4,62 86 / 7

87 Q87 g. AECO should hire someone else to chair the Annual meeting Besv art: 2 Hoppet ov er: ,52% 2 9,52% 2 4,76% 23,8% 5 52,38% 2 2, 87 / 7

88 Q88 h. Sufficient time is used to discuss issues before decision are made Besv art: 2 Hoppet ov er: % 9 5% 5% % % 2 4,4 88 / 7

89 Q89 i. Everybody has the opportunity to influence on decisions at the Annual meeting Besv art: 2 Hoppet ov er: ,% 8 42,86% 9 4,29% 3 4,76% % 2 4,4 89 / 7

90 Q9 j. Opinions are sometimes not listened to or ignored at the Annual meeting Besv art: 2 Hoppet ov er: ,76% 4,29% 3 23,8% 5 28,57% 6 28,57% 6 2 2,38 9 / 7

91 Q9 k. I find it is difficult to state opinions at the Annual meeting Besv art: 2 Hoppet ov er: % % 2 3% 6 3% 6 25% 5 2 2,4 9 / 7

92 Q92 l. Votes have been tidy and fair Besv art: 9 Hoppet ov er: ,63% 42,% 8 5,26% % % 9 4,47 92 / 7

93 Q93 m. It should be compulsory for Full and Provisional members to be represented at the Annual meeting (option of elaborating on the time aspect below) Besv art: 22 Hoppet ov er: ,73% 5 3,82% 7 3,82% 7 % 3,64% ,5 93 / 7

94 Q94 n. If so how often? Besv art: 7 Hoppet ov er: 9 Ev ery year Ev ery other year Ev ery third year NA % 2% 4% 6% 8% % Sv arv alg Every year Every other year Every third year NA Sv ar 35,29% 6 47,6% 8 % 7,65% 3 Totalt 7 94 / 7

95 Q95 Other issues Besv art: 3 Hoppet ov er: / 7

96 Q96 8. Does your company (either directly with managers/employees, or through your vessel-owning partners) actively participate on AECO committees, resource groups or in other ways. Besv art: 23 Hoppet ov er: 3 a. Yes b. No % 2% 4% 6% 8% % Sv arv alg a. Yes b. No Sv ar 56,52% 3 43,48% Totalt / 7

97 Q97 9. Would your company (or your vessel managing/owning partners) consider taking a more active role in one of the above-mentioned activities? (mark just one) Besv art: 23 Hoppet ov er: 3 a. Yes, definitely b. Perhaps c. Probably not d. Definitely no % 2% 4% 6% 8% % Sv arv alg a. Yes, definitely b. Perhaps c. Probably not d. Definitely no Sv ar 3,43% 7 26,9% 6 34,78% 8 8,7% 2 Totalt antall respondenter: / 7

98 Q98 2. Does your company normally volunteer if AECO asks for assistance in regards to e.g. space available on voyages (for AECO employees or partners), participating in meetings where your competence is requires - or similar)? Besv art: 23 Hoppet ov er: 3 a. Yes, w henev er w e can b. Yes, sometimes c. Yes, sometimes if it does not... d. No, normally not e. No % 2% 4% 6% 8% % Sv arv alg a. Yes, whenever we can b. Yes, sometimes c. Yes, sometimes if it does not involve costs for us d. No, normally not e. No Sv ar 3,43% 7 26,9% 6 7,39% 4 4,35% 2,74% 5 Totalt / 7

99 Q99 2. Do you think AECO-members should, if asked, be obliged to take representatives from the secretariat on a cruise? Besv art: 23 Hoppet ov er: 3 Yes Yes, but only on certain... No % 2% 4% 6% 8% % Sv arv alg Yes Yes, but only on certain conditions which needs to be part of the Bylaws No Sv ar 4,35% 47,83% 47,83% Totalt / 7

100 Q 22. Are you a member of any of the following organizations? Besv art: 5 Hoppet ov er: a. IAATO (International Association... b. If yes, are you activ e on... c. CLIA (Cruise Liners... d. If yes, are you activ e on... % 2% 4% 6% 8% % Sv arv alg a. IAATO (International Association of Antarctic Tour Operators) b. If yes, are you active on committees? c. CLIA (Cruise Liners International Association) d. If yes, are you active on committees? Sv ar % 5 53,33% 8 3,33% 2 6,67% Totalt antall respondenter: 5 / 7

101 Q 23. Does your company make a proactive contribution to the conservation of the Arctic Environment? This can include contributions from your clients that are organized by your company. Besv art: 22 Hoppet ov er: 4 Yes No % 2% 4% 6% 8% % Sv arv alg Yes No Sv ar 45,45% 54,55% 2 Totalt 22 / 7

102 Q2 24. Regarding carbon emissions issues, are you Besv art: 23 Hoppet ov er: 3 a. Analyzing or assessing in some w ay... b. Participating in any sort... 2 Yes No Totalt Gjennomsnittlig v urdering a. Analyzing or assessing in some way your carbon footprint in the Arctic or elsewhere? 47,83% 52,7% 2 23,52 b. Participating in any sort of carbon-offset program? 22,73% 5 77,27% 7 22,77 2 / 7

103 Q3 25. In the years ahead, where do you see the greatest likelihood that your company grows in regard to expedition cruise tourism in the Arctic? Rate each area 5 to, with 5 meaning that you believe this area has the greatest likelihood to result in growth and meaning that you believe this area has the least likelihood to result in growth: a. Western Greenland (South Greenland - Discobay) Besv art: 22 Hoppet ov er: ,9% 2 27,27% 6 22,73% 5 3,64% 3 27,27% ,77 3 / 7

104 Q4 b. North west coast of Greenland (north of the Discobay) Besv art: 22 Hoppet ov er: ,55% 22,73% 5 27,27% 6 22,73% 5 22,73% ,64 4 / 7

105 Q5 c. East Greenland Besv art: 22 Hoppet ov er: ,73% 5 36,36% 8 8,8% 4 9,9% 2 3,64% ,45 5 / 7

106 Q6 d. Svalbard Besv art: 23 Hoppet ov er: ,83% 26,9% 6 3,4% 3 4,35% 8,7% , 6 / 7

107 Q7 e. The Russian Arctic Besv art: 22 Hoppet ov er: ,27% 6 3,82% 7 3,82% 7 4,55% 4,55% 22 3,73 7 / 7

108 Q8 f. Arctic Canada Besv art: 22 Hoppet ov er: ,9% 2 27,27% 6 3,82% 7 3,64% 3 8,8% ,95 8 / 7

109 Q9 g. Alaska Besv art: 22 Hoppet ov er: ,64% 3 3,64% 3 3,64% 3 3,82% 7 27,27% ,55 9 / 7

110 Q h. Any additional comments and opinions on where you believe Arctic expedition cruise tourism growth will come from, and what problems might arise as a result? Besv art: 3 Hoppet ov er: 23 / 7

111 Q 26. AECO s Annual meeting has decided that AECO should consider expanding its geographic range to include other Arctic areas. Knowing that expanding geographic range will involve passenger fees for the new areas, what is your opinion in regards to the below. Besv art: 22 Hoppet ov er: 4 a. AECO should expand its... b. AECO should expand its... c. AECO should expand its... d. AECO should not expand its... % 2% 4% 6% 8% % Sv arv alg a. AECO should expand its geographic area to include Canada now. b. AECO should expand its geographic area to include Canada within -2 years. c. AECO should expand its geographic area to include Canada within 3-5 years d. AECO should not expand its geographic area and include Canada Sv ar 36,36% 8 3,82% 7 3,64% 3 8,8% 4 Totalt antall respondenter: 22 / 7

112 Q2 27. Questions have been raised from Russian authorities if AECO would consider including the national park Russian Arctic (Franz Josef Land and northern parts of Novaya Zemlya) in its geographic area. Knowing that expanding AECO s geographic area will involve passenger fees for the new areas, what is your opinion in regards to this. Besv art: 22 Hoppet ov er: 4 a. AECO should expand its... b. AECO should expand its... c. AECO should expand its... d. AECO should not expand its... % 2% 4% 6% 8% % Sv arv alg a. AECO should expand its geographic area to include Russian Arctic now. b. AECO should expand its geographic area to include Russian Arctic within -2 years. c. AECO should expand its geographic area to include Russian Arctic within 3-5 years d. AECO should not expand its geographic area and include Russian Arctic. Sv ar 5% 3,82% 7 9,9% 2 9,9% 2 Totalt antall respondenter: 22 2 / 7

113 Q3 28. AECO s Annual meeting has decided that AECO welcomes all Arctic cruise operators as members (there is e.g. no size limit on vessels) as long as they can and will comply with AECO s bylaws and guidelines. Presently the largest vessels in AECO carry approximately. 3 passengers. In your opinion should AECO strive to be all-inclusive, including making adjustments to guidelines, for commercial Arctic cruise operators? (mark just one) Besv art: 23 Hoppet ov er: 3 a. AECO should striv e to be... b. AECO should striv e to be... c. AECO should simply... d. I hav e no strong opinion on... % 2% 4% 6% 8% % Sv arv alg a. AECO should strive to be all-inclusive for all commercial Arctic cruise operators. b. AECO should strive to be all-inclusive for all commercial Arctic cruise operators, but must maintain the high standards for operations. c. AECO should simply prioritize keeping bylaws and guidelines as unchanged as possible and not place any importance on being all-inclusive. d. I have no strong opinion on this question. Sv ar 7,39% 4 47,83% 8,7% 2 26,9% 6 Totalt 23 3 / 7

114 Q4 9. Getting more or better performance in order for AECO to effectively perform an increasing number of projects and tasks, the best way to do this is to (several options possible): Besv art: 23 Hoppet ov er: 3 a. Hire additional staff b. Hire more outside consultants c. Combination of the abov e d. Appoint more people to... e. Work w ith the Executiv e... f. I hav e no opinion on this % 2% 4% 6% 8% % Sv arv alg a. Hire additional staff b. Hire more outside consultants c. Combination of the above d. Appoint more people to committees, or have more committees and/or resource groups handle the work load. e. Work with the Executive Committee to prioritize the workload, with members accepting the reality that not everything can be done or done immediately. Sv ar 3,4% 3,4% 2,74% 3,4% 2,74% f. I have no opinion on this 43,48% Totalt antall respondenter: 23 4 / 7

115 Q5 3. Considering all sides, how important is AECO-membership to your company? Besv art: 23 Hoppet ov er: 3 a. AECO membership is highly... b. AECO membership is helpful,... c. AECO membership is not... d. I hav e no opinion on this... % 2% 4% 6% 8% % Sv arv alg a. AECO membership is highly important to our company b. AECO membership is helpful, but not critical c. AECO membership is not important to our company d. I have no opinion on this question Sv ar 26,9% 6 73,9% 7 % % Totalt 23 5 / 7

116 Q6 3. Have your company considered to terminate the membership with AECO? Besv art: 23 Hoppet ov er: 3 a. No b. Yes % 2% 4% 6% 8% % Sv arv alg a. No b. Yes Sv ar 86,96% 2 3,4% 3 Totalt 23 6 / 7

117 Q7 32. Thanks very much for your assistance. If you have additional comments or thoughts, please feel free to write them below Besv art: 4 Hoppet ov er: 22 7 / 7

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