Data Restore from BT Availability, security and connectivity that protects your business

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1 Data Restore from BT Availability, security and connectivity that protects your business To keep pace with the exponential increase in business data, you need fast, cost-effective, secure and future-proofed data storage and continuity solutions from a supplier that you can trust. One that can ensure best-of-breed storage solutions that match your business needs, not drive them. One that will ensure your business remains agile and efficient in the face of accelerating change, tougher competition and increased opportunity.

2 Welcome to Data Restore from BT Data Restore is fully hosted by BT and is aimed at existing or new EMC customers who need secure and bullet-proof off-site replication using SRDF software. It offers unparalleled cover for your primary site, with the ability for rapid switchover from primary to secondary site operation if needed. Data Restore not only replicates your critical data but also features a full recovery server that s pre-configured with your appropriate operating system, applications and hardware facilities. Under normal operation, all transactions are processed at the primary site, while the secondary site remains in standby mode in readiness for complete loss of the primary site. Following a catastrophic loss of all or part of the primary site, Data Restore independently mounts the remote storage array and continues processing tasks. For web servers (subject to DNS redirection) the recovery server can also continue full hosting operations. Once the primary site is brought back into operation, it re-synchronises itself to match the secondary storage array in parallel to the live operation. This ensures that your primary site systems have the latest data restored immediately they come back online. With Data Restore, your data is stored in the same way as with Data Cover, using Business Continuance Volumes (BCVs) and it operates in synchronous and asynchronous modes to give real-time and near real-time replication of your data and applications. This means that your business continuity is seamlessly assured and your commercial viability protected. Data Restore comes with a range of service options that makes protecting business continuity easy, all backed by the expertise and testing facilities of BTexact, our world-renowned research and development division.

3 Primary BT Data Centre Secondary BT Data Centre Customer Server(s) SAN Storage Array Replication Remote Storage Array SAN Recovery Server

4 BT Data Restore Key Business Benefits Peace of mind: A remote secondary and fully-managed site means you are protected from the threat of natural disaster without the capital investment and IT overheads attached. Fast recovery: You are up and running after primary outage in a matter of minutes/hours rather than days in traditional disaster recovery tape based solutions. Data Restore offers unparalleled protection for your primary site with rapid switchover to secondary site operation. Lower Risk: Delivers the security and risk management benefits of an additional data centre without the expense of building and running one yourself. Easy budgeting: Simple range of service options, delivered by BT, that are easy to understand and easy to budget against. Reliable and Scalable: Scalable, failsafe storage capacity gives you the freedom to expand your storage needs easily at any time.

5 BT Data Restore Key Business Benefits Resilient: Our state-of-the-art, secure remote data centres provide the last word in business continuity. Expert: Access to BT expertise in designing and operating storage, networking, data centre operation, combined with EMC's storage hardware and configuration skills. Cost-effective: Minimises your capital investment in IT and reduces your spend on in-house IT resources. Single Vendor: A BT service wrap for all your data storage needs ensures a single point of contact, making for simple management while delivering best-of-breed solutions that are tried and tested. Credible: With over 35 years experience of managing data centres and providing storage and business continuity solutions BT is one of the largest ASPs in Europe and is uniquely positioned to deliver power, protection and peace of mind. Flexible: Solutions that are driven by the dynamics and needs of your business and not vice versa. Whatever your business, BT has the right Data Storage solution for you.

6 Key Technical Features Minimal Disruption: Primary servers can access data stored on the remote storage sub-system, even during recovery. Fast Recovery: You can opt for recovery servers within our data centre to enable immediate restart, using the secured data, in the event of service failure at your site. Security: BT Ignite provides the remote SRDF compatible Symmetrix sub-system from EMC, securely housed in one of our data centres. Data Protection: Guaranteed duplicate point-in-time copy of Primary Site storage array held safely at geographically separate secondary Site Connectivity: Wide Area Network (WAN) links connecting to your existing facility can be provided and managed by BT. Real-time Management: Mirrored storage (Raid 1) volumes at the primary and secondary sites that can be dynamically resized. Full Support: Extensive early warning network monitoring with 24x7x365 helpdesk support for your IT department. Incremental Storage: Minimum storage 45.36GB, rising in 11.34GB increments, supported on Windows 2000, NT4 and Solaris 2.8/2.6. Important note: Your primary storage must reside or be migrated onto an EMC Symmetrix device and you must have compatible firmware version and system configurations. Host connectivity must utilise Fibre Channel Cards (HBA cards) for the Storage Area Network.

7 Pricing Pricing depends on the precise scope of solution required. Contact your BT Account Manager or BT Business Sales on for more information. EXIT

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