Software Quality Assurance: II Software Life Cycle

Save this PDF as:
 WORD  PNG  TXT  JPG

Size: px
Start display at page:

Download "Software Quality Assurance: II Software Life Cycle"

Transcription

1 Software Quality Assurance: II Software Life Cycle Room E Tel

2 Outline I Introduction II Software Life Cycle III Quality Control IV Infrastructure V Management VI Standards VII Conclusion & Summary I-2

3 II Software Life Cycle II.1 Contract Review II.2 Development and Quality Plan II.3 Development II.4 Maintenance II.5 External Contributions II.6 Discussion & Summary II.7 Bibliography I-3

4 II.1 Contract Review Contract reviews are required by ISO 9001! Overview: Contract review process and stages Contract review objectives Implementation of contract review Contract review subjects Contract review for internal projects I-4

5 Common Contract Situations Participation in a tender Proposal submission according to customer s RFP (request for proposal) Receipt of an order from a company s customer Internal request from another department in the organization I-5

6 Contract Review Stages The contract review consist of Proposal draft review Reviews the proposal prior to submission to the potential customer This includes customer s requirement documents, cost and resource estimates, existing contracts or contract drafts of the supplier with partners and subcontractors Contract draft review Reviews the contract draft prior to signing Review on the basis of the proposal and the understanding (including changes) reached during the contract negotiation sessions. I-6

7 Proposal Draft Review - Objectives Make sure that the following activities have been satisfactorily carried out: 1. Customer requirements clarified and documented 2. Alternative approaches for carrying out the project examined 3. Formal aspects of the relationship between the customer and the software firm specified 4. Development risks identified 5. Project resources and timetable adequately estimated 6. The firm s capacity with respect to the project examined 7. The customer s capacity to fulfill his commitments examined 8. Partner and subcontractor s participation conditions defined 9. Protection of proprietary rights defined I-7

8 Contract Draft Review - Objectives Make sure that the following activities have been satisfactorily carried out: No unclarified issues remain in the contract draft All understandings reached subsequent to the proposal are correctly documented No new changes, additions, or omissions have entered the contract draft I-8

9 Implementing Contract Reviews Factors effecting the extend Project magnitude Project technical complexity Degree of staff acquaintance with and experience in the project area Project organizational complexity Who performs the review? The leader or another member of the proposal team The members of the proposal team An outside professional or company staff member who is not member of the proposal team A team of outside experts (ascending order, according to the complexity of the project) I-9

10 Contract Reviews for Major Proposals (1/2) We have a major proposal when we have a very high project magnitude, a very high technical complexity of the project, a new professional area for the company, or a very high organizational complexity. Resulting problems: Time pressure: only a few days for each stage Substantial professional work Team members are often very busy I-10

11 Contract Reviews for Major Proposals (2/2) Recommendations: Schedule for contract review Teamwork to share workload Appoint a contract review team leader (clear responsibilities) Review team leader responsibilities: Recruiting Coordinate with proposal team Distributed review tasks Follow-up activities, especially Coordinate review team conformance with the schedule Report finding to the proposal team I-11

12 What about Internal Projects? Types of internal projects: (1) Administrative or operative software to be applied internally (2) Software packages originally intended to be sold to the public as off-the-shelf packages (3) Firmware to be embedded in the company s products Contract vs. loose relationship problems: (1) Inadequate definition of project requirements (2) Poor estimate of the required resources (3) Poor timetable (4) Inadequate awareness of development risks I-12

13 Disadvantages to Internal Customers Subject (1) Inadequate definition of project requirements (2) Poor estimate of the required resources (3) Poor timetable (4) Inadequate awareness of development risks Disadvantages to the internal customer * Implementation deviates from the needed applications * Low satisfaction * Unrealistic expectations about project feasibility * Missing scheduled dates for beginning the distribution of new products * Customer unprepared for project risks and their consequences Internal customer should insist on some from of contract I-13

14 Disadvantages to Internal Developers Subject (1) Inadequate definition of project requirements (2) Poor estimate of the required resources (3) Poor timetable (4) Inadequate awareness of development risks Disadvantages to the internal developer * Higher change requirements * Wasted resources due to introducing avoidable changes * Substantial deviations from budget * Friction between units induced by requirements for budget additions * Development activities are under time pressures and suffer from low quality * Delays in freeing staff for their next project * Delayed initiation of efforts to overcome difficulties Internal Developer should also insist on some from of contract I-14

15 II.2 Development and Quality Plan Overview: Why not reuse the project proposal? Development plan and quality plan objectives The elements of the development plan Elements of the quality plan Example of a detailed SQA Plan Software development risks and software risk management I-15

16 Why not reuse the Project Proposal? Projects need plans that: Are based on proposal materials which have been re-examined and thoroughly updated. Are mire comprehensive than the proposal (w.r.t. schedules, resource estimates, risks) Include additional subjects, absent from the proposal Were prepared at the beginning of the project! I-16

17 Objectives (Quality + Process) Planning is meant to prepare adequate foundations for successful and timely completion of the project. The planning process includes: 1. Scheduling development activities and estimating the required manpower resources and budget 2. Recruiting team members and allocating development resources 3. Resolving development risks 4. Implementing required SQA activities 5. Providing management with data needed for project control I-17

18 Development Plan: Elements 1. Project products, specifying deliverables 2. Project interfaces 3. Project s methodology and development tools 4. Software development standards and procedures 5. Map of the development process 6. Project milestones 7. Project staff organization and coordination with external participants 8. Required development facilities 9. Development risks and risk management actions 10. Control methods 11. Project cost estimates I-18

19 Quality Assurance Plan: Elements A quality assurance plan sets out the desired product qualities and how these are assessed and defines the most significant quality attributes. The quality assurance plan should define the quality assessment process. It should set out which organisational standards should be applied and, where necessary, define new standards to be used. [Sommerville2004] Elements: 1. List of quality goals 2. Review activities 3. Software tests 4. Acceptance tests for software externally developed 5. Configuration management plans: tools, procedures, and dates for version release I-19

20 Detailed SQA Plan (1/3) 1 Purpose of Plan 2 Reference Documents 3 Management 3.1 Organization 3.2 Tasks 3.3 Responsibilities 4 Documentation 4.1 Purpose 4.2 Minimum Documentation Software Requirement Specification Software Design Description Software Verification and Validation Plan Software Verification and Validation Report User documentation Configuration Management Plan. 4.3 Other Documentation [Horch1996,IEEE Std ] I-20 22

21 Detailed SQA Plan (2/3) 5 Standards, Practices and Conventions, and Metrics 5.1Purpose 5.2Documentation, Logic, Coding, and Commentary Standards and Conventions 5.3Testing Standards and Conventions 5.4Metrics 6 Reviews and Audits 6.1Purpose 6.2Minimum Requirements Software Requirements Review Preliminary Design Review Critical Design Review Software Verification and Validation Review Functional Audit Physical Audit Inprocess Reviews Managerial Reviews Configuration Management Plan Review Postmortem Review 6.3Other Reviews and Audits [Horch1996,IEEE Std ] I-21 22

22 Detailed SQA Plan (3/3) 7 Test 8 Problem Reporting and Corrective action 8.1 Practices and Procedures 8.2 Organizational Responsibilities 9 Tools, Techniques and Methodologies 10 Code Control 11 Media Control 12 Supplier control 13 Records Collection, Maintenance and Retention 14 Training 15 Risk Management [Horch1996,IEEE Std ] I-22 22

23 Classes of Software Development Risks 1. Scheduling and timing risks 2. System functionality risks 3. Subcontracting risks 4. Requirement management risks 5. Resource usage and performance risks 6. Personnel management risks WS04/05 Short excursus: Software Quality risk management Assurance I Introduction (1/7) I-23

24 Top 10 Software Risk Items (SRI) 1. Developing wrong software functions 2. Unrealistic schedules and budgets 3. Developing wrong user interface 4. Gold plating 5. Continuing stream of requirement changes 6. Shortfalls in externally furnished components 7. Shortfalls in externally performed tasks 8. Personnel shortfalls 9. Real-time performance shortfalls 10. Straining computer science capabilities WS04/05 Short excursus: Software Quality risk management Assurance I Introduction (2/7) I-24

25 Risk Management Actions (1/4) No. Risk management actions (RMA) Internal risk management Prevention Risks early on Identify resolution 1 Detailed analysis of the requirements and estimated schedules and costs 2 Efficient project organization, adequate staff and team size 3 Personal Training 4 Arranging for take over in case of turnover and unanticipated workloads 5 User participation in the development process 6 Efficient change control (change request screening) 7 Intensive SQA measures such as inspections, design reviews, and benchmarking WS04/05 Short excursus: Software Quality risk management Assurance I Introduction (3/7) I-25

26 Risk Management Actions (2/4) No. Risk management actions (RMA) Internal risk management Prevention Risks early on Identify resolution 8 Periodic checking for timely availability of firm professionals currently occupied with other projects 9 Arranging for participation of professional staff members with experience with SRIs 10 Scheduling SRI-related activities as early as possible 11 Prototyping SRI related modules or applications 12 Preparing scenarios for complicated SRI-related modules or applications 13 Simulating related modules or applications WS04/05 Short excursus: Software Quality risk management Assurance I Introduction (4/7) I-26

27 Risk Management Actions (3/4) No. Risk management actions (RMA) Subcontracting Prevention Risks early on Identify resolution 1 Preparing comprehensive and through contracts with subcontractors and suppliers, including contract reviews 2 Participating in internal progress control and SQA activities of subcontractors (incorporated in the contract) 3 Arranging for loans of professionals with specialized knowledge and experience if the need arises 4 Hiring consultants to support the team in the absence of sufficient know-how and experience WS04/05 Short excursus: Software Quality risk management Assurance I Introduction (5/7) I-27

28 Risk Management Actions (4/4) No. Risk management actions (RMA) Customer Prevention Risks early on Identify resolution 1 Formulating comprehensible and thorough contracts with customers, including contract reviews 2 Negotiate with the customer to change requirements with high risk 3 Negotiate with the customer to change schedule elements with high risk WS04/05 Short excursus: Software Quality risk management Assurance I Introduction (6/7) I-28

29 Risk Management Process Activities are triggered due to: New projects Changes or additions to ongoing projects Feedback form monitoring the projects Pre - project New project Risk identification and assessment Planning risk management activities Ongoing projects Identifying and assessing new software risks Required results achieved Planning and updating risk management activities Implementing risk management actions (risk resolution) Monitoring software risk management activities Evaluate monitoring results Unsatisfactory results WS04/05 Short excursus: Software Quality risk management Assurance I Introduction (7/7) I-29

PROJECT MANAGEMENT PLAN TEMPLATE < PROJECT NAME >

PROJECT MANAGEMENT PLAN TEMPLATE < PROJECT NAME > PROJECT MANAGEMENT PLAN TEMPLATE < PROJECT NAME > Date of Issue: < date > Document Revision #: < version # > Project Manager: < name > Project Management Plan < Insert Project Name > Revision History Name

More information

I.3 Quality Management

I.3 Quality Management I.3 Quality Management [Sommerville2004] Quality Management System [ISO 9000]: The organizational structure, responsibilities, procedures, processes and resources for implementing quality management Concerned

More information

Software Project Management Plan

<name of project> Software Project Management Plan The document in this file is adapted from the IEEE standards for Software Project Management Plans, 1058-1998, which conforms to the requirements of ISO standard 12207 Software Life Cycle Processes. Tailor

More information

Project Management. Massimo Felici Room 1402, JCMB, KB 0131 650 5899 mfelici@inf.ed.ac.uk

Project Management. Massimo Felici Room 1402, JCMB, KB 0131 650 5899 mfelici@inf.ed.ac.uk Project Management Massimo Felici Room 1402, JCMB, KB 0131 650 5899 mfelici@inf.ed.ac.uk Project Management Software project management is an essential part of software engineering Concerned with activities

More information

074-8432-552 Page 1 of 7 Effective Date: 12/18/03 Software Supplier Process Requirements

074-8432-552 Page 1 of 7 Effective Date: 12/18/03 Software Supplier Process Requirements Page 1 of 7 Software Supplier Process Requirements 1.0 QUALITY SYSTEM FRAMEWORK 1.1 QUALITY POLICY The Seller shall document and implement a quality program in the form of Quality manual or detailed Quality

More information

Quality management systems

Quality management systems L E C T U R E 9 Quality management systems LECTURE 9 - OVERVIEW Quality management system based on ISO 9000 WHAT IS QMS (QUALITY MANAGEMENT SYSTEM) Goal: Meet customer needs Quality management system includes

More information

Software Quality Subcontractor Survey Questionnaire INSTRUCTIONS FOR PURCHASE ORDER ATTACHMENT Q-201

Software Quality Subcontractor Survey Questionnaire INSTRUCTIONS FOR PURCHASE ORDER ATTACHMENT Q-201 PURCHASE ORDER ATTACHMENT Q-201A Software Quality Subcontractor Survey Questionnaire INSTRUCTIONS FOR PURCHASE ORDER ATTACHMENT Q-201 1. A qualified employee shall be selected by the Software Quality Manager

More information

ISO 20000-1:2005 Requirements Summary

ISO 20000-1:2005 Requirements Summary Contents 3. Requirements for a Management System... 3 3.1 Management Responsibility... 3 3.2 Documentation Requirements... 3 3.3 Competence, Awareness, and Training... 4 4. Planning and Implementing Service

More information

MNLARS Project Audit Checklist

MNLARS Project Audit Checklist Audit Checklist The following provides a detailed checklist to assist the audit team in reviewing the health of a project. Relevance (at this time) How relevant is this attribute to this project or audit?

More information

TITLE: Control of Software

TITLE: Control of Software Page 1 of 8 TITLE: Control of Software WARNING This document is the property of United Technologies Corporation (UTC). You may not possess, use, copy or disclose this document or any information in it,

More information

How to Write a Software Process Procedures and Policy Manual for YOUR COMPANY

How to Write a Software Process Procedures and Policy Manual for YOUR COMPANY How to Write a Software Process for YOUR COMPANY 1. Introduction MicroTools is proposing to assist YOUR COMPANY in improving the existing software process. The purpose of this project is to both improve

More information

Network Certification Body

Network Certification Body Network Certification Body Scheme rules for assessment of railway projects to requirements of the Railways Interoperability Regulations as a Notified and Designated Body 1 NCB_MS_56 Contents 1 Normative

More information

Quality Assurance Plan PPM Version 2.0

Quality Assurance Plan PPM Version 2.0 Quality Assurance Plan PPM Version 2.0 U.S. Department of Housing and Urban Development PPM Version 2.0 January 2014 Quality Assurance Plan Document Control Information

More information

Development, Acquisition, Implementation, and Maintenance of Application Systems

Development, Acquisition, Implementation, and Maintenance of Application Systems Development, Acquisition, Implementation, and Maintenance of Application Systems Part of a series of notes to help Centers review their own Center internal management processes from the point of view of

More information

PROJECT PLAN TEMPLATE

PROJECT PLAN TEMPLATE Treasury Board of Canada Secretariat Secrétariat du Conseil du Trésor du Canada Enhanced Management Framework for Information Management/Information Technology PROJECT PLAN TEMPLATE Document Revision Draft

More information

QUALITY MANUAL 3 KENDRICK ROAD WAREHAM, MA 02571 508-295-9591 FAX 508-295-6752

QUALITY MANUAL 3 KENDRICK ROAD WAREHAM, MA 02571 508-295-9591 FAX 508-295-6752 QUALITY MANUAL 3 KENDRICK ROAD WAREHAM, MA 02571 508-295-9591 FAX 508-295-6752 Section 1. REVISION STATUS Revision 01 Initial Issue 02/13/95 Revision 02 ECO No.Q-0032 05/07/96 Revision 03 ECO No.97171

More information

Procedure for Assessment of System and Software

Procedure for Assessment of System and Software Doc. No: STQC IT/ Assessment/ 01, Version 1.0 Procedure for Assessment of System and Software May, 2014 STQC - IT Services STQC Directorate, Department of Electronics and Information Technology, Ministry

More information

Design Specification for IEEE Std 1471 Recommended Practice for Architectural Description IEEE Architecture Working Group 0 Motivation

Design Specification for IEEE Std 1471 Recommended Practice for Architectural Description IEEE Architecture Working Group 0 Motivation Design Specification for IEEE Std 1471 Recommended Practice for Architectural Description IEEE Architecture Working Group 0 Motivation Despite significant efforts to improve engineering practices and technologies,

More information

SOFTWARE DEVELOPMENT STANDARD FOR SPACECRAFT

SOFTWARE DEVELOPMENT STANDARD FOR SPACECRAFT SOFTWARE DEVELOPMENT STANDARD FOR SPACECRAFT Mar 31, 2014 Japan Aerospace Exploration Agency This is an English translation of JERG-2-610. Whenever there is anything ambiguous in this document, the original

More information

MTAT.03.243 Software Engineering Management

MTAT.03.243 Software Engineering Management MTAT.03.243 Software Engineering Management Lecture 17: Other SPI Frameworks and QM Systems Dietmar Pfahl Spring 2014 email: dietmar.pfahl@ut.ee Structure of Lecture 17 Other SPI Frameworks People CMM

More information

ASSAM POWER GENERATION CORPORATION LIMITED

ASSAM POWER GENERATION CORPORATION LIMITED ASSAM POWER GENERATION CORPORATION LIMITED Notice Inviting Expression of Interest for Consultancy in connection of Assam Power Sector Investment Program financed by ADB NIT No. NIT/PMU/05 of 2014-15 Director

More information

An organization properly establishes and operates its control over risks regarding the information system to fulfill the following objectives:

An organization properly establishes and operates its control over risks regarding the information system to fulfill the following objectives: p. 1 System Management Standards Proposed on October 8, 2004 Preface Today, the information system of an organization works as an important infrastructure of the organization to implement its management

More information

SOFTWARE ASSURANCE STANDARD

SOFTWARE ASSURANCE STANDARD NOT MEASUREMENT SENSITIVE National Aeronautics and NASA-STD-8739.8 w/change 1 Space Administration July 28, 2004 SOFTWARE ASSURANCE STANDARD NASA TECHNICAL STANDARD REPLACES NASA-STD-2201-93 DATED NOVEMBER

More information

CDC UNIFIED PROCESS JOB AID

CDC UNIFIED PROCESS JOB AID CDC UNIFIED PROCESS JOB AID Independent Verification & Validation Activities Document Purpose This Job Aid is a brief document listing the items to be noted, checked, remembered, and delivered when completing

More information

Software Project Management Plan (SPMP)

Software Project Management Plan (SPMP) Software Project Management Plan (SPMP) The basic template to be used is derived from IEEE Std 1058-1998, IEEE Standard for Software Project Management Plans. The following is a template for the SPMP.

More information

Request for Proposal for Application Development and Maintenance Services for XML Store platforms

Request for Proposal for Application Development and Maintenance Services for XML Store platforms Request for Proposal for Application Development and Maintenance s for ML Store platforms Annex 4: Application Development & Maintenance Requirements Description TABLE OF CONTENTS Page 1 1.0 s Overview...

More information

Evaluation and Integration of Risk Management in CMMI and ISO/IEC 15504

Evaluation and Integration of Risk Management in CMMI and ISO/IEC 15504 Evaluation and Integration of Risk Management in CMMI and ISO/IEC 15504 Dipak Surie, Email : ens03dse@cs.umu.se Computing Science Department Umea University, Umea, Sweden Abstract. During software development,

More information

Quality Manual. DuraTech Industries, Inc. 3216 Commerce Street La Crosse, WI 54603 MANUAL SERIAL NUMBER 1

Quality Manual. DuraTech Industries, Inc. 3216 Commerce Street La Crosse, WI 54603 MANUAL SERIAL NUMBER 1 Quality Manual Approval Page Document: QA1000 Issue Date: 5/29/1997 Page 1 of 17 Revision Date: 5/20/2013 DuraTech Industries, Inc. 3216 Commerce Street La Crosse, WI 54603 MANUAL SERIAL NUMBER 1 This

More information

Vigilant Security Services UK Ltd Quality Manual

Vigilant Security Services UK Ltd Quality Manual Quality Manual Date: 11 th March, 2014 Issue: 5 Review Date: 10 th March 2015 VSS-COM-PRO-001 SCOPE This Quality Manual specifies the requirements for the Quality Management System of Vigilant Security

More information

DEC STD 017-2 - ISO 9002 - Quality Systems - Model for Quality Assurance in Production and Installation

DEC STD 017-2 - ISO 9002 - Quality Systems - Model for Quality Assurance in Production and Installation Digital Internal Use Only DEC STD 017-2 - ISO 9002 - Quality Systems - Model for Quality Assurance in Production and Installation DOCUMENT IDENTIFIER: A-DS-EL00017-02-0000 Rev A, ABSTRACT: This standard

More information

Software Test Plan (STP) Template

Software Test Plan (STP) Template (STP) Template Items that are intended to stay in as part of your document are in bold; explanatory comments are in italic text. Plain text is used where you might insert wording about your project. This

More information

Rev: Issue 4 Rev 4 Quality Manual AOP0101 Date: 10/07/13. Quality Manual. CBT Technology, Inc. 358 North Street Randolph, MA 02368

Rev: Issue 4 Rev 4 Quality Manual AOP0101 Date: 10/07/13. Quality Manual. CBT Technology, Inc. 358 North Street Randolph, MA 02368 Quality Manual CBT Technology, Inc. 358 North Street Randolph, MA 02368 Issue 4 Revision 4 Note: updates are in italics Page 1 of 18 1.0 Scope and Exclusions Scope This Quality Manual contains policies

More information

ISO 9001 : 2008 QUALITY MANAGEMENT SYSTEM AUDIT CHECK LIST INTRODUCTION

ISO 9001 : 2008 QUALITY MANAGEMENT SYSTEM AUDIT CHECK LIST INTRODUCTION INTRODUCTION What auditors should look for: the items listed in these headings that the ISO requirement is met that the requirement is met in the manner described in the organization's documentation Page

More information

CENTRIS CONSULTING. Quality Control Manual

CENTRIS CONSULTING. Quality Control Manual CENTRIS CONSULTING Quality Control Manual ISO 9001:2008 Introduction Centris Consulting developed and implemented a Quality Management System in order to document the company s best business practices,

More information

AP1000 European 18. Human Factors Engineering Design Control Document

AP1000 European 18. Human Factors Engineering Design Control Document 18.2 Human Factors Engineering Program Management The purpose of this section is to describe the goals of the AP1000 human factors engineering program, the technical program to accomplish these goals,

More information

ISO/IEC 17025 QUALITY MANUAL

ISO/IEC 17025 QUALITY MANUAL 1800 NW 169 th Pl, Beaverton, OR 97006 Revision F Date: 9/18/06 PAGE 1 OF 18 TABLE OF CONTENTS Quality Manual Section Applicable ISO/IEC 17025:2005 clause(s) Page Quality Policy 4.2.2 3 Introduction 4

More information

The President of Inductors Inc. is the senior executive responsible for operations.

The President of Inductors Inc. is the senior executive responsible for operations. Title: Quality Management System Manual Page: 1 of 20 INTRODUCTION Inductors Inc., founded in 1991, specializes in the distribution of inductive components, including but not limited to standard and custom

More information

CORPORATE QUALITY MANUAL

CORPORATE QUALITY MANUAL Corporate Quality Manual Preface The following Corporate Quality Manual is written within the framework of ISO 9001:2008 Quality System by the employees of CyberOptics. CyberOptics recognizes the importance

More information

International Association of Scientific Innovation and Research (IASIR) (An Association Unifying the Sciences, Engineering, and Applied Research)

International Association of Scientific Innovation and Research (IASIR) (An Association Unifying the Sciences, Engineering, and Applied Research) International Association of Scientific Innovation and Research (IASIR) (An Association Unifying the Sciences, Engineering, and Applied Research) International Journal of Engineering, Business and Enterprise

More information

NABL NATIONAL ACCREDITATION

NABL NATIONAL ACCREDITATION NABL 160 NABL NATIONAL ACCREDITATION BOARD FOR TESTING AND CALIBRATION LABORATORIES GUIDE for PREPARING A QUALITY MANUAL ISSUE NO. : 05 AMENDMENT NO : 00 ISSUE DATE: 27.06.2012 AMENDMENT DATE: -- Amendment

More information

FINE LOGISTICS. Quality Manual. Document No.: 20008. Revision: A

FINE LOGISTICS. Quality Manual. Document No.: 20008. Revision: A FINE LOGISTICS Quality Manual Document No.: 20008 Revision: A 20008 Rev. A FINE LOGISTICS, Quality Manual Page 1 of 24 Quality Manual: Table of contents Number Section Page 1. GENERAL 3 1.1 Index and revision

More information

QA Roles and Responsibilities

QA Roles and Responsibilities QA Roles and Responsibilities There are various roles on projects, some people may play more than one role. You should always check with your organizations testing methodology on what your role(s) are.

More information

NATO GUIDANCE ON THE USE OF THE AQAP 2000 SERIES

NATO GUIDANCE ON THE USE OF THE AQAP 2000 SERIES NATO GUIDANCE ON THE USE OF THE AQAP 2000 SERIES (June 2003) I ORIGINAL Page blank II ORIGINAL NORTH ATLANTIC TREATY ORGANIZATION NATO STANDARDISATION AGENCY (NSA) NATO LETTER OF PROMULGATION June 2003

More information

Project Management Guidelines

Project Management Guidelines Project Management Guidelines 1. INTRODUCTION. This Appendix (Project Management Guidelines) sets forth the detailed Project Management Guidelines. 2. PROJECT MANAGEMENT PLAN POLICY AND GUIDELINES OVERVIEW.

More information

CHECKLIST TO DESIGNATE AREAS OF EVALUATION FOR REQUESTS FOR PROPOSAL (RFP)

CHECKLIST TO DESIGNATE AREAS OF EVALUATION FOR REQUESTS FOR PROPOSAL (RFP) Michigan Department Of Transportation 5100B (05/13) CHECKLIST TO DESIGNATE AREAS OF EVALUATION FOR REQUESTS FOR PROPOSAL (RFP) Page 1 of 2 REQUISITION NUMBER DUE DATE TIME DUE MDOT PROJECT MANAGER JOB

More information

Noorul Islam College of Engineering M. Sc. Software Engineering (5 yrs) IX Semester XCS592- Software Project Management

Noorul Islam College of Engineering M. Sc. Software Engineering (5 yrs) IX Semester XCS592- Software Project Management Noorul Islam College of Engineering M. Sc. Software Engineering (5 yrs) IX Semester XCS592- Software Project Management 8. What is the principle of prototype model? A prototype is built to quickly demonstrate

More information

ISO 9001:2008 Quality Management System Requirements (Third Revision)

ISO 9001:2008 Quality Management System Requirements (Third Revision) ISO 9001:2008 Quality Management System Requirements (Third Revision) Contents Page 1 Scope 1 1.1 General. 1 1.2 Application.. 1 2 Normative references.. 1 3 Terms and definitions. 1 4 Quality management

More information

Risk. Risk Categories. Project Risk (aka Development Risk) Technical Risk Business Risk. Lecture 5, Part 1: Risk

Risk. Risk Categories. Project Risk (aka Development Risk) Technical Risk Business Risk. Lecture 5, Part 1: Risk Risk Lecture 5, Part 1: Risk Jennifer Campbell CSC340 - Winter 2007 The possibility of suffering loss Risk involves uncertainty and loss: Uncertainty: The degree of certainty about whether the risk will

More information

AIPM PROFESSIONAL COMPETENCY STANDARDS FOR PROJECT MANAGEMENT PART B CERTIFIED PRACTISING PROJECT PRACTITIONER (CPPP)

AIPM PROFESSIONAL COMPETENCY STANDARDS FOR PROJECT MANAGEMENT PART B CERTIFIED PRACTISING PROJECT PRACTITIONER (CPPP) AIPM PROFESSIONAL COMPETENCY STANDARDS FOR PROJECT MANAGEMENT PART B CERTIFIED PRACTISING PROJECT PRACTITIONER (CPPP) Copyright: Australian Institute of Project Management Document Information Document

More information

Software Quality Assurance: VI Standards

Software Quality Assurance: VI Standards Software Quality Assurance: VI Standards Room E 3.165 Tel. 60-3321 Email: hg@upb.de Outline I Introduction II Software Life Cycle III Quality Control IV Infrastructure V Management VI Standards VII Conclusion

More information

CS 1632 SOFTWARE QUALITY ASSURANCE. 2 Marks. Sample Questions and Answers

CS 1632 SOFTWARE QUALITY ASSURANCE. 2 Marks. Sample Questions and Answers CS 1632 SOFTWARE QUALITY ASSURANCE 2 Marks Sample Questions and Answers 1. Define quality. Quality is the degree of goodness of a product or service or perceived by the customer. Quality concept is the

More information

ISO 9001:2000 AUDIT CHECKLIST

ISO 9001:2000 AUDIT CHECKLIST ISO 9001:2000 AUDIT CHECKLIST No. Question Proc. Ref. Comments 4 Quality Management System 4.1 General Requirements 1 Has the organization established, documented, implemented and maintained a quality

More information

INTEGRATED MANAGEMENT SYSTEM MANUAL IMS. Based on ISO 9001:2008 and ISO 14001:2004 Standards

INTEGRATED MANAGEMENT SYSTEM MANUAL IMS. Based on ISO 9001:2008 and ISO 14001:2004 Standards INTEGRATED MANAGEMENT SYSTEM MANUAL IMS Based on ISO 9001:2008 and ISO 14001:2004 Standards Approved by Robert Melani Issue Date 30 December 2009 Issued To Management Representative Controlled Y N Copy

More information

Comparison ISO/TS 16949 (1999) to VDA 6.1 (1998)

Comparison ISO/TS 16949 (1999) to VDA 6.1 (1998) 1 APPLICABILITY VDA 6.1: Section: 3.1; 7 new: In addition to the applicability for supplier sites for production, services and their subcontractors for: products and production materials, or services like

More information

Software Quality Management

Software Quality Management Software Lecture 9 Software Engineering CUGS Spring 2011 Kristian Sandahl Department of Computer and Information Science Linköping University, Sweden A Software Life-cycle Model Which part will we talk

More information

8. Master Test Plan (MTP)

8. Master Test Plan (MTP) 8. Master Test Plan (MTP) The purpose of the Master Test Plan (MTP) is to provide an overall test planning and test management document for multiple levels of test (either within one project or across

More information

SCHOOL BUSINESS EXECUTIVE

SCHOOL BUSINESS EXECUTIVE SCHOOL BUSINESS EXECUTIVE DISTINGUISHING FEATURES OF THE CLASS: This is a professional business management position responsible for the supervision and performance of a wide variety of business affairs

More information

DOC Electronic Timekeeping System Quarterly Project Oversight Report: Comprehensive Review For Period January March 2015

DOC Electronic Timekeeping System Quarterly Project Oversight Report: Comprehensive Review For Period January March 2015 Department of Corrections Electronic Timekeeping System Project For Period: January March 2015 Quarter Ending: 3/31/2015 Agency Name: Department of Corrections (DOC) Project Name: Electronic Timekeeping

More information

ICT Competency Profiles framework Job Stream Descriptions

ICT Competency Profiles framework Job Stream Descriptions ICT Competency Profiles framework Job Stream Descriptions Cluster: Software Products Analysis Design: In the field of analysis, you apply investigative skills to business, technical or organizational problems

More information

Your Software Quality is Our Business. INDEPENDENT VERIFICATION AND VALIDATION (IV&V) WHITE PAPER Prepared by Adnet, Inc.

Your Software Quality is Our Business. INDEPENDENT VERIFICATION AND VALIDATION (IV&V) WHITE PAPER Prepared by Adnet, Inc. INDEPENDENT VERIFICATION AND VALIDATION (IV&V) WHITE PAPER Prepared by Adnet, Inc. February 2013 1 Executive Summary Adnet is pleased to provide this white paper, describing our approach to performing

More information

Service Support. 2005 Kasse Initiatives, LLC. ITIL Configuration Management - 1. version 2.0

Service Support. 2005 Kasse Initiatives, LLC. ITIL Configuration Management - 1. version 2.0 Service Support Configuration Management ITIL Configuration Management - 1 Goals of Configuration Management The goals of Configuration Management are to: Account for all the IT assets and configurations

More information

Aberdeen City Council. Performance Management Process. External Audit Report o: 2008/19

Aberdeen City Council. Performance Management Process. External Audit Report o: 2008/19 Aberdeen City Council Performance Management Process External Audit Report o: 2008/19 Draft Issued: 11 February 2009 Final Issued: 6 April 2009 Contents Pages Pages Management Summary Introduction 1 Background

More information

Project Plan for

Project Plan for <project name> Note: Text displayed in blue italics is included to provide guidance to the author and should be deleted or hidden before publishing the document. This template can be used at it is, or to complete and

More information

NEOXEN MODUS METHODOLOGY

NEOXEN MODUS METHODOLOGY NEOXEN MODUS METHODOLOGY RELEASE 5.0.0.1 INTRODUCTION TO PROJECT MANAGEMENT GUIDE D O C U M E N T A T I O N L I C E N S E This documentation, as well as the software described in it, is furnished under

More information

REQUEST FOR PROPOSAL FOR CONSTRUCTION MANAGEMENT SERVICES. Part I: Proposal Information

REQUEST FOR PROPOSAL FOR CONSTRUCTION MANAGEMENT SERVICES. Part I: Proposal Information REQUEST FOR PROPOSAL FOR CONSTRUCTION MANAGEMENT SERVICES Part I: Proposal Information A. General Information The Berwick Area School District is soliciting proposals for construction management services

More information

Project Audit & Review Checklist. The following provides a detailed checklist to assist the PPO with reviewing the health of a project:

Project Audit & Review Checklist. The following provides a detailed checklist to assist the PPO with reviewing the health of a project: Project Audit & Review Checklist The following provides a detailed checklist to assist the PPO with reviewing the health of a project: Relevance (at this time) Theory & Practice (How relevant is this attribute

More information

Company Quality Manual Document No. QM Rev 0. 0 John Rickey Initial Release. Controlled Copy Stamp. authorized signature

Company Quality Manual Document No. QM Rev 0. 0 John Rickey Initial Release. Controlled Copy Stamp. authorized signature Far West Technology, Inc. ISO 9001 Quality Manual Document No.: QM Revision: 0 Issue Date: 27 August 1997 Approval Signatures President/CEO Executive Vice President Vice President/CFO Change Record Rev

More information

The Fulfillment of AS 9100 Rev C Requirements by EnterpriseIQ

The Fulfillment of AS 9100 Rev C Requirements by EnterpriseIQ The Fulfillment of AS 9100 Rev C Requirements by EnterpriseIQ Manufacturers have worked to meet the stringent requirements of AS9100 for decades; the recent introduction of Revision C has further expanded

More information

1. What is PRINCE2? Projects In a Controlled Environment. Structured project management method. Generic based on proven principles

1. What is PRINCE2? Projects In a Controlled Environment. Structured project management method. Generic based on proven principles 1. What is PRINCE2? Projects In a Controlled Environment Structured project management method Generic based on proven principles Isolates the management from the specialist 2 1.1. What is a Project? Change

More information

ISO 9001:2008 Audit Checklist

ISO 9001:2008 Audit Checklist g GE Power & Water ISO 9001:2008 Audit Checklist Organization Auditor Date Page 1 Std. 4.1 General s a. Are processes identified b. Sequence & interaction of processes determined? c. Criteria for operation

More information

Certified Software Quality Assurance Professional VS-1085

Certified Software Quality Assurance Professional VS-1085 Certified Software Quality Assurance Professional VS-1085 Certified Software Quality Assurance Professional Certified Software Quality Assurance Professional Certification Code VS-1085 Vskills certification

More information

Chapter 2 INDUSTRIAL BUYING BEHAVIOUR: DECISION MAKING IN PURCHASING

Chapter 2 INDUSTRIAL BUYING BEHAVIOUR: DECISION MAKING IN PURCHASING Chapter 1 THE ROLE OF PURCHASING IN THE VALUE CHAIN The role and importance of the purchasing and supply function in the value chain. The difference between concepts such as ordering, buying, purchasing,

More information

Project Implementation: Procurement & Contract Management. April 2012

Project Implementation: Procurement & Contract Management. April 2012 & Contract Management April 2012 & Contract Management We would like to acknowledge the contribution of the Programme Management Department in the preparation of this presentation that will introduce some

More information

Lecture 1: Introduction to Software Quality Assurance

Lecture 1: Introduction to Software Quality Assurance Lecture 1: Introduction to Software Quality Assurance Software Quality Assurance (INSE 6260/4-UU) Winter 2009 Thanks to Rachida Dssouli for some slides Course Outline Software Quality Overview Software

More information

Quality Management. Lecture 12 Software quality management

Quality Management. Lecture 12 Software quality management Quality Management Lecture 12 Software quality management doc.dr.sc. Marko Jurčević prof.dr.sc. Roman Malarić University of Zagreb Faculty of Electrical Engineering and Computing Department of Fundamentals

More information

Phases, Activities, and Work Products. Object-Oriented Software Development. Project Management. Requirements Gathering

Phases, Activities, and Work Products. Object-Oriented Software Development. Project Management. Requirements Gathering Object-Oriented Software Development What is Object-Oriented Development Object-Oriented vs. Traditional Development An Object-Oriented Development Framework Phases, Activities, and Work Products Phases,

More information

BASE CONSTRUCTION INC

BASE CONSTRUCTION INC BASE CONSTRUCTION INC 14252 CULVER DRIVE A-630 IRVINE,CA 92604-0326 OFFICE:949 387-3471 Shop 714 994 9563 CELL:949 735-5292 FAX:949 786-8753 QUALITY ASSURANCE and QUALITY CONTROL MANUAL 1 TABLE OF CONTENTS

More information

Certified Software Quality Engineer (CSQE) Body of Knowledge

Certified Software Quality Engineer (CSQE) Body of Knowledge Certified Software Quality Engineer (CSQE) Body of Knowledge The topics in this Body of Knowledge include additional detail in the form of subtext explanations and the cognitive level at which the questions

More information

Quality Management System Manual

Quality Management System Manual Effective Date: 03/08/2011 Page: 1 of 17 Quality Management System Manual Thomas C. West Eric Weagle Stephen Oliver President ISO Management General Manager Representative Effective Date: 03/08/2011 Page:

More information

Medical Device Software - Software Life Cycle Processes

Medical Device Software - Software Life Cycle Processes 1 Medical Device Software - Software Life Cycle Processes IEC 62304 2 Credits John F. Murray Software Compliance Expert U.S. Food and Drug Administration Marcie R. Williams Medical Device Fellow Ph.D.

More information

IEEE Standard 730-2014 Software Quality Assurance Processes. Learning objectives

IEEE Standard 730-2014 Software Quality Assurance Processes. Learning objectives IEEE Standard 730-2014 Software Quality Assurance Processes David I. Heimann April 8, 2015 ASQ Software Quality Group of New England 2015 by David I. Heimann Learning objectives 1. Benefits of SQA in general

More information

a) To achieve an effective Quality Assurance System complying with International Standard ISO9001 (Quality Systems).

a) To achieve an effective Quality Assurance System complying with International Standard ISO9001 (Quality Systems). FAT MEDIA QUALITY ASSURANCE STATEMENT NOTE 1: This is a CONTROLLED Document as are all quality system files on this server. Any documents appearing in paper form are not controlled and should be checked

More information

0. 0 TABLE OF CONTENTS

0. 0 TABLE OF CONTENTS QUALITY MANUAL Conforming to ISO 9001:2000 0. 0 TABLE OF CONTENTS Section Description ISO 9001 Clause Page 0 TABLE OF CONTENTS n/a 2 1 PIMA VALVE, INC. DESCRIPTION n/a 3 2 QUALITY MANUAL DESCRIPTION 4.2.2

More information

Chapter 8: Software Quality Assurance. What is not tracked is not done

Chapter 8: Software Quality Assurance. What is not tracked is not done Chapter 8: Software Quality Assurance What is not tracked is not done In software, so many things need to be done management cannot track all of them. So, some organization needs to do the tracking. That

More information

North American Development Bank. Bid Evaluation Procedures

North American Development Bank. Bid Evaluation Procedures North American Development Bank Bid Evaluation Procedures BID EVALUATION PROCEDURES TABLE OF CONTENTS The Bidding Process Introduction Preliminary Actions and General Concerns Contract data sheet Responsible

More information

Leveraging CMMI framework for Engineering Services

Leveraging CMMI framework for Engineering Services Leveraging CMMI framework for Engineering Services Regu Ayyaswamy, Mala Murugappan Tata Consultancy Services Ltd. Introduction In response to Global market demand, several OEMs adopt Global Engineering

More information

Program Lifecycle Methodology Version 1.7

Program Lifecycle Methodology Version 1.7 Version 1.7 March 30, 2011 REVISION HISTORY VERSION NO. DATE DESCRIPTION AUTHOR 1.0 Initial Draft Hkelley 1.2 10/22/08 Updated with feedback Hkelley 1.3 1/7/2009 Copy edited Kevans 1.4 4/22/2010 Updated

More information

Old Phase Description New Phase Description

Old Phase Description New Phase Description Prologue This amendment of The FAA and Industry Guide to Product Certification (CPI Guide) incorporates changes based on lessons learned and supports the broader use of this guide by providing additional

More information

Contents. viii. 4 Service Design processes 57. List of figures. List of tables. OGC s foreword. Chief Architect s foreword. Preface.

Contents. viii. 4 Service Design processes 57. List of figures. List of tables. OGC s foreword. Chief Architect s foreword. Preface. iii Contents List of figures List of tables OGC s foreword Chief Architect s foreword Preface Acknowledgements v vii viii 1 Introduction 1 1.1 Overview 4 1.2 Context 4 1.3 Purpose 8 1.4 Usage 8 2 Management

More information

NABET Accreditation Criteria for QMS Lead Auditor Training Course

NABET Accreditation Criteria for QMS Lead Auditor Training Course NABET Accreditation Criteria for QMS Lead Auditor Training Course -0- Section 1: INTRODUCTION 1.1 This ISO 9000 series auditor/lead auditor training course shall provide training for potential auditors

More information

Implementing ISO 9000 Quality Management System

Implementing ISO 9000 Quality Management System Implementing ISO 9000 Quality Management System Implementation of ISO 9000 affects the entire organization right from the start. If pursued with total dedication, it results in 'cultural transition' to

More information

CHAPTER 7 Software Configuration Management

CHAPTER 7 Software Configuration Management CHAPTER 7 Software Configuration Management ACRONYMS CCB CM FCA MTBF PCA SCCB SCI SCM SCMP SCR SCSA SEI/CMMI SQA SRS USNRC INTRODUCTION Configuration Control Board Configuration Management Functional Configuration

More information

AS 9100 Rev C Quality Management System Manual. B&A Engineering Systems, Inc. 3554 Business Park Drive, Suite A-1 Costa Mesa, CA 92626

AS 9100 Rev C Quality Management System Manual. B&A Engineering Systems, Inc. 3554 Business Park Drive, Suite A-1 Costa Mesa, CA 92626 AS 9100 Rev C Quality Management System Manual B&A Engineering Systems, Inc. 3554 Business Park Drive, Suite A-1 Costa Mesa, CA 92626 Doc. No. AS9100C Rev E Effective Date: 01 JAN 2013 Page 2 of 45 CONTROLLED

More information

PROJECT CHARTER GUIDE

PROJECT CHARTER GUIDE Treasury Board of Canada Secretariat Secrétariat du Conseil du Trésor du Canada Enhanced Management Framework for Information Technology PROJECT CHARTER GUIDE February 1999 Chief Information Officer Branch

More information

SWEBOK Certification Program. Software Engineering Management

SWEBOK Certification Program. Software Engineering Management SWEBOK Certification Program Software Engineering Management Copyright Statement Copyright 2011. All rights reserved. No part of this publication may be reproduced, stored in a retrieval system, or transmitted

More information

Contract Management Status. RAAC 2 December 2013

Contract Management Status. RAAC 2 December 2013 Contract Management Status RAAC 2 December 2013 Background Concern had been raised that for several reasons poor/ insufficient contract monitoring was a theme for some contracts. The committee requested

More information

UNITED STATES DEPARTMENT OF EDUCATION OFFICE OF INSPECTOR GENERAL. September 24, 2010

UNITED STATES DEPARTMENT OF EDUCATION OFFICE OF INSPECTOR GENERAL. September 24, 2010 UNITED STATES DEPARTMENT OF EDUCATION OFFICE OF INSPECTOR GENERAL September 24, 2010 AUDIT SERVICES FINAL ALERT MEMORANDUM TO: Danny Harris Chief Information Officer Office of the Chief Information Officer

More information