1 Provision of Internet Services at NNPC Corporate Headquarters, Abuja Bid Document JULY 2015 Telecoms Department
2 1. Invitation to Bidders The invitation is to bid for the Provision of Internet Services at NNPC Corporate Headquarters, Abuja. The bidders are advised to study the tender document carefully. Submission of bids shall be deemed to have been done after careful study and examination of the tender document with full understanding of its implications. This section provides general information about the Issuer. Issuer Telecoms Department, NNPC Contact Person(s) The following NNPC contacts may be reached for questions or clarifications regarding the invitation to bid, service requirements or any other business related to the Provision of Internet Services at NNPC Corporate Headquarters, Abuja : 1. Programme Manager Block B, 4th Floor, Room 8, NNPC Towers : +234 (0) : 2. Project Manager, Provision of Internet Services at NNPC Corporate Headquarters, Abuja Block B, 4th Floor, Room 22, NNPC Towers : +234 (0) : Address for Bid Submission and Correspondence The Secretary, E&T DEXCOM Tenders Board Block D, 1st Floor, Room 45B, NNPC Towers, Herbert Macaulay Way, Central Business District, Abuja
3 2. Project Profile 2.1 Statement of Purpose The Nigerian National Petroleum Corporation (otherwise called NNPC or the Corporation) is desirous of providing Internet service at her NNPC Corporate Headquarters Abuja. The required internet capacity will complement existing internet and enterprise interconnectivity services in the NNPC CHQ, Abuja. The required services should be provided by Tier-1 Internet Service Provider. 2.2 Service Coverage The NNPC location to be covered by the service is: NNPC Towers, Abuja Bidders are expected to visit this location for physical assessment. 2.3 Supported Applications The following services amongst others will be carried across the link: Exchange /SMTP Active Directory SAP Microsoft Lync Video/Voice Conferencing Internet and Web Services Database Services Site to Site VPN Capabilities Printing Services etc. 2.4 Envisaged Outcome The Provision of Internet bandwidth at NNPC Corporate Headquarters Abuja is expected to provide; 1. Highly available and seamless access to the internet 2. An avenue for extending NNPC Enterprise Services across the Corporation
4 3. Scope of Work 3.1 Required Service The proposed implementation shall be entirely service based; the bidder is expected to own and provide the required high capacity internet link via Dual Redundant Microwave Radio to the NNPC CHQ, Abuja and also procure appropriate termination points at the network edge of the location. The project is expected to be completed within 3 weeks. 3.2 Required Bandwidth The required bandwidth is as follows: Provision of a dedicated 1 x STM1 (155Mbps) internet bandwidth capacity 3.3 Network Integration Integration of the service to NNPC edge devices to ensure bandwidth aggregation and utilization 3.4 Duration The service shall be provided for an initial period of twelve (12) months, renewable for a further twelve (12) months on confirmation that services were effectively delivered throughout the initial period 3.5 Required Availability The required availability is 99.5 % 24/7 for the duration of the service. Checks for compliance will be done at the discretion of NNPC and penalties will be as contained in a Service Level Agreement to be adopted. 3.6 Maintenance Service Maintenance of equipment deployed at NNPC CHQ as part of this services for the duration of the contract
5 3.7 Network Management The bidder shall provide appropriate management and reporting interface to NNPC on a 24x7x365 basis to enable tracking of bandwidth usage patterns. Tools to be provided in this regards MUST be clearly stated in the bidder s technical submission. 3.8 Documentations The bidder shall be responsible for preparing documentations relating to the provided services and shall present a copy to NNPC. 4. Tender Requirements 4.1 General Requirements You are requested to submit to NNPC a proposal based on the tender documents for the Provision of Internet Services at NNPC Corporate Headquarters, Abuja. The required service will complement existing internet and enterprise WAN services in the NNPC CHQ. Consequently vendors already providing these services in the CHQ are exempted from this exercise. Your proposal must comply with all guidelines in all respect. Deviations from conditions enumerated in the inquiry documents may disqualify any proposals submitted. The inquiry document consists of the following: a) Invitation to Bid b) Bid Document c) Appendix I Bid Form d) Appendix II Vendors Information Questionnaire e) Appendix III Cost Breakdown Structure f) Any addendum issued by NNPC before the bid closing date You are to confirm that all applicable documents stated herein are in your possession, and if any prove to be missing, please inform NNPC in order to obtain same promptly.
6 4.2 NIGERIAN CONTENT NNPC is committed to the development of the Nigerian Oil and gas business in compliance with the Nigerian content Act 2010 for Nigerian content development. As from commencement of the Act the minimum Nigerian content is any project, service or product specification to be executed in the Nigerian Oil and gas industry shall be consistent with the level set in the schedule of the Act and any other targets as may be directed by the Nigerian content Development and Monitoring Board (The Board). Tenderer shall comply with all the provisions of the Nigerian content Act that relate to this contract but in particular comply with the minimum Nigerian content % for the scopes which are covered in the schedule of the Act and any other requirement that may arise from time to time not explicitly stated in this contract but which apply to the contract in fulfilment of the Nigeria content Act, in the submission of their Tender. Failure to fully comply with the Nigerian Content Act or demonstrate commitment to Nigerian Content Development Policy of the Nigerian government shall result to disqualification from bidding this contract. 4.3 Submission of Proposal All completed bids should be submitted in two (2) separate envelopes marked TECHNICAL, and COMMERCIAL respectively. Each of these should consist of one (1) original and one (1) copy duly signed by the bidder s executive representative. Proposals should be submitted in sealed envelopes and clearly marked Provision of Internet Services at NNPC Corporate Headquarters, Abuja, and addressed and returned to: E&T DEXCOM Tenders Board Block D, 1st Floor, Room 45B, NNPC Towers, Herbert Macaulay Way, Central Business District, Abuja The closing date for the submission of bids should be indicated on the top lefthand corner of the envelopes. The name of the bidder should be indicated at the back of the envelope.
7 4.4 Proposal Format and Content To ensure that NNPC receives all the information necessary to reach a decision on selection of vendor to undertake the NNPC Data Centre Facility Build Project, bidders are requested to submit their proposals in the format described below: A. TECHNICAL PROPOSAL i. Company Profile B. This should include details of the following Brief history of your organization The core business Year of formation and existence in Nigeria, Evidence of registration with NNPC and CAC Evidence of Tier-1 Internet Service Provider The company ownership structure and management team. Tax clearance, VAT Registration Certificate, Company Financial report and annual turn over Quality management standards and HSE details. i. Capacity a. The bidder shall provide details of its backbone transmission infrastructure, including the media used, capacity and coverage. A topology diagram will be required. b. Details or CVs of your staff who will provide support. c. Proof of similar work done (this should include copies of Work order, LOI or Job Completion certificate ) Any other details you feel may be relevant. ii. Solution Design The bidder shall describe its proposed solution design based on specification requirements defined in the project scope of work. The solution design shall be presented in segments including: Network Topology Design, Implementation design up to the customer premises;
8 Network Management Solution, including strategy for providing access to NNPC for monitoring purposes Detailed Work plan stating details of task to be done and project methodology Project Communication plan, with s, and phone number of various escalation levels. Detailed equipment support/warranty and replacement plan iii. iv. Post-Implementation Maintenance Plan The bidder shall define its post-implementation support plans including maintenance schedules, escalation matrix, and availability of customer service support. Project Management The bidder shall describe its implementation strategy, including communication plan and team member s roles and responsibilities, and provide information on proposed project schedule with timelines. A Gantt chart illustrating the proposed project schedule is required. NOTE: The Technical proposal shall contain no element of pricing. C. COMMERCIAL PROPOSAL i. Cost Breakdown This section shall include the proposed charges denominated in US dollars. A cost breakdown format is attached as Appendix III. ii. iii. Price Validity Prices should be quoted as fixed and valid for at least 120 days. Payment Terms a. Payments Schedule Payments shall be made upon deployment and signing of the job completion certificate 4.5 Evaluation Criteria
9 The evaluation of proposals shall be based on, but not limited, to the following criteria: a) Compliance with the stated requirements, terms and conditions b) Experience and capacity to deliver Internet service c) Quality of proposed solutions and services d) Proposed Project Management procedure e) Commercial competitiveness of the proposal Bidders should note that their written response to the invitation to bid would be regarded as an integral part of any eventual contract. Bidders who wish to make any comments or provide background information which is not to be taken as commercially binding must make a clear statement to this effect. The decision of the Corporation on all matters relating to this invitation to bid will be final. NNPC reserves the right to accept or reject any bid, and to annul the bidding process and reject all bids at any time prior to award of the contract, without thereby incurring any liabilities to the affected bidder or bidders or any obligation to inform the affected bidder or bidders the reasons for the Corporation s action. 4.6 Important Notes The bidder has added responsibilities to: a) Request for any technical information deemed essential for the development of the solution design document. b) Familiarize themselves with the works to be performed in accordance with the inquiry documents. c) Familiarize themselves with the working conditions, applicable laws and regulations, labour conditions, environmental aspects and all other conditions that can affect timely delivery of required service. d) Make his own arrangement and inquiries with regards to transportation of own staff and equipment. Note: The welfare of bidder s staff while in NNPC shall be the responsibility of the bidder.
10 APPENDIX I BID FORM PROVISION OF INTERNET SERVICES AT NNPC CORPORATE HEADQUARTERS, ABUJA To: Group General Manager, Information Technology Division, Block B, 3 rd Floor, Room 08, NNPC Towers, Central Business District, Abuja. Dear Sir, 1 We the undersigned do hereby offer to execute and maintain the captioned works in accordance with the scope of work and conditions of contract for the sum of (US$ )... 2 We undertake if our Bid is accepted to commence the works within days calculated from the day the contract is awarded. 3 We agree to abide by this Bid for a period of one hundred and twenty (120) days from the day fixed for receiving the same and it shall be binding upon us and may be accepted at any time before the expiration of that period. 4 Unless and until a formal agreement is prepared and executed, the Bid, together with the written acceptance thereof, shall constitute a binding contract between us and the Management of NNPC. 5 We understand NNPC Management is not bound to accept the lowest or any Bid it may receive. DATED:. day of SIGNATURE: in the capacity of:. Duly authorised to sign Bids on behalf of:.
11 APPENDIX II VENDOR INFORMATION QUESTIONNAIRE 1.0 CORPORATE PROFILE 1.1 Name: Address: Contact Person Details Name: Designation: Address: Telephone Number(s): Facsimile Number(s): Address(es): Brief Corporate History: Personnel Status: What is your current staff strength: How many staff will be committed to the project:...
12 1.6 ISP Experience: List 2 reference sites (preferably in Nigeria) which may be contacted or visited for evidence of work of similar scope Reference Site #1 Company Name:... Company Address:... Contact Detail Reference Site #2 Name:... Designation:... Telephone Number(s):... Address:... Company Name:... Company Address:... Contact Detail Name:... Designation:... Telephone Number(s):... Address: Are there any plans on engaging any subcontractor(s) or partners: If yes please provide the following: Company Name:... Company Address:... Contact Detail Name:... Designation:... Telephone Number(s):...
13 2.0 ANY OTHER RELEVANT INFORMATION?
14 APPENDIX III COST BREAKDOWN FORMAT S/N Location Installation Cost ($) Bandwidth Monthly Recurring Charge ($) Annual Recurring Charge ($) Total Cost ($) 1. CHQ Abuja Grand Total All quotations should be inclusive of VAT.
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