Commercial Markets. Construction Overview. About Zurich Sales and Distribution Services Appetites Your Contacts and Resources

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1 Commercial Markets Construction Overview As one of the leading insurers in the construction industry, Zurich delivers product and service solutions that help our customers reduce injuries, minimize their total cost of risk and become better managers of construction risk. Appetite Most preferred Commercial general contractors Commercial trade contractors Contractors with international exposures Design professionals Environmental contractors and consultants Owners or sponsors of construction projects Least preferred Demolition contractors Geotechnical professionals Hazardous haulers Real estate developers Residential trade contractors Product Breadth Casualty Commercial Auto Commercial General Liability Commercial Excess Umbrella Consolidated Insurance Program (CIP) Workers Compensation Property Builders Risk Build Transfer Operate (BTO) Civil Works Contractors Equipment Property and Inland Marine Property Portfolio Protection (P3) Specialty Lines Accident & Health Architects & Engineers (A&E) Professional Liability Contractor s Pollution Liability Contractor s Protective Professional Indemnity (CPPI ) Environmental Services Package Owner s Protective Professional Indemnity (OPPI) Professional Environmental Consultant s Liability Subguard Supply Chain 31 About Zurich Sales and Distribution Services Appetites Your Contacts and Resources

2 Middle Market Commercial Construction Appetite (Growth Target) Trade Contractors with revenue less than $35M General Contractors revenue less than $100M Least Preferred Most Preferred Growth Targets Limited Growth Selective Growth Carpentry Bridge and Tunnel Demolition Concrete Building Equipment Installation Masonry Electrical Excavation Drywall Floor Work Glass and Glazing Water Well Drilling General Contractor Commercial Plumbing General Contractor Industrial Roofing Heavy Construction Terrazzo and Tile Structural Steel Highway and Street Painting Special Trade Water, Sewer and Utility Preferred Property Characteristics Fire resistive New construction to 15 years old Low crime areas Public protection class 1-5 Monitored alarms Sprinklered Preferred Casualty Characteristics Work Comp: General Liability: Auto: Employee selection, orientation and training program Quality assurance/ quality control program Annual Motor Vehicle Record review Records retention program Drivers selection criteria Strong subcontractor selection, management and controls Fleet management program Fall protection program equal to, or better than, OSHA requirements Return to work program Safety program Substance abuse program 32

3 Environmental Contractors Environmental Contractors Overview Zurich s environmental contractor practice is dedicated to providing innovative solutions to reduce costs, manage risk, and provide superior coverage. Our extensive product set, services and global capabilities address all the exposures to help your company mitigate risks, save lives and reduce total cost. Appetite Most preferred Asbestos, lead and mold abatement contractors Commercial general contractors Commercial trade contractors Environmental consulting or engineering Environmental impact statements Environmental Project Management Environmental testing laboratories Hazardous material handling and clean up Industrial Cleaning Lab Packing Owners or sponsors of construction projects Remedial Design Soil and ground water remediation Waste handling/management Coverage Features and Policy Benefits Contractor s Pollution Liability Blanket non-owned disposal locations Diminution in property value Fungus/ Legionella Policies are available on a practice or project-specific basis Restoration costs Transportation of materials 33 About Zurich Sales and Distribution Services Appetites Your Contacts and Resources

4 Professional Environmental Consultant s Liability Combines Professional and CPL Coverages Punitive damages, fines, penalties or treble damages included where insurable by law Restoration costs Waste brokering Environmental Services Package Policy Combines General Liability with Contractor s Pollution Liability and Professional Liability Contractor s Pollution Liability (CPL) provides coverage on an occurrence basis ISO-based general liability coverage Casualty: (ISO form) Full range of Worker s comp programs from guaranteed cost to retrospective rate and large/medium deductible Excess/Umbrella Lead and excess umbrella up to 25M Property Coverages Claims Excellence Our customers consistently rank Zurich s claims handing high on fairness and response time Risk Engineering Zurich Environmental Emergency Response (ZEER) Assistance with coordination of cleanup activities from the initial response through release closure Coordination and filing of reports with regulatory authorities 34

5 Key Contacts for Environmental Contractors Steve Goebner Vice President Environmental Contractors Segment Leader (610) Tucker McNulty East Region (617) Deana Greenough South Region (404) Dean Prince Midwest Region (312) Wendy Nystrom West Region (213) Consultative Construction Services available to qualified customers Our Construction Risk Engineers are dedicated to understanding the operational needs unique to the construction industry. We offer a variety of risk management programs specifically designed to address the leading exposures inherent to construction. Absence, health and productivity services/return-to-work Accident scene investigation Construction risk assessment Review Fleet management Highway work zone safety Quality management Slip, trip and fall prevention Soft tissue injury prevention Substance abuse prevention Subcontractor selection and pre-qualification Total Risk Profiling (TRP) Zero injury techniques Zurich X-ray Zurich Hazard Analysis (ZHA) 35 About Zurich Sales and Distribution Services Appetites Your Contacts and Resources

6 Our value to customers With a consistent market presence of 20 years, Zurich s North America Construction group has more than 1,000 professionals who work collaboratively with our customers to deliver risk management solutions 1 Leadership and influence through active participation in industry associations such as American Subcontractors Association (ASA), Associated Builders and Contractors (ABC), Associated General Contractors of America (AGC), Construction Financial Management Association (CFMA) Construction Industry Institute (CII), Construction Users Roundtable (CURT), Design-Build Institute of America (DBIA) The only insurance carrier to collaborate with the Associated General Contractors of America (AGC) to develop programs designed to address industry leading issues such as Soft Tissue Injury Prevention and Highway Worker Safety 2 National Construction Roundtable (NCR) brings together safety and risk management professionals to share best practices and propose solutions for industry-wide issues Only insurance carrier invited for membership in the Construction Industry Institute (CII) and Construction Users Roundtable (CURT) and to have a strategic alliance with FMI, a leading construction management consulting firm Customized solutions designed to fit the unique risk appetite and coverage needs of the construction customer including consultative Risk Engineering services 1 Information as of January Inception of AGC programs; Soft Tissue Injury Prevention Program -- 1/1/2005, Highway Worker Safety Program -- 1/1/2009 Contact Scott Rasor Head of Construction Industry Practice (847) zurichna.com/construction 36

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