Office of Institutional Effectiveness

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COMPUTERS, NETWORKS, & JOLIET JUNIOR COLLEGE STUDENTS Office of Institutional Effectiveness August 2005 http://www.jjc.edu/admin/ie

COMPUTERS, NETWORKS, & JOLIET JUNIOR COLLEGE STUDENTS Office of Institutional Effectiveness Summary and college students in general are increasing networked. More students will expect to use the internet and computers for personal, college, and work-related tasks, in the process integrating and using technology in nearly every aspect of their lives. Hence, current and future students will increasingly look to the internet for services and as a learning tool. In the near future, these trends will not be dependent on age, gender, race, income or linguistic-minority status. does an excellent job of providing access to computers and networks for students. For instance, about 90% of students report having access to e-mail through their college compared to a national rate of about 40%. Paradoxically, when asked about s contribution learning in regard to computer use, students give very low marks. This gap between access and contribution to learning suggests faculty and staff may not integrate technology into learning and services in meaningful ways. More students are learning the most about through the internet to the detriment of a schedule or catalog. This suggests marketing efforts should incorporate the internet and, in the long run, eventually replace traditional methods. Instead of using technology as a tool to enhance learning, it could be that many instructors view technology as merely a tool for organizing course materials and to communicate with students, with little attention paid to how using technology can positively impact learning. On the service side, students who are not as competent with technology may be missing an excellent learning opportunity, while competent students could place little value on services that are widely available for use, but not marketed or advocated or used by staff. Data Source Data for this report comes from the Faces of the Future Survey. The Office of Institutional Effectiveness conducts the Faces of the Future Survey every fall semester. More background information about the survey can be found at the Office of Institutional Effectiveness website at www.jjc.edu/admin/ie. Computer Use of Students 1

Computer Costs F IGURE 1. PERCENT OF COMMUNITY COLLEGE STUDENTS WHO ENCOUN- TERED PROBLEMS WITH COMPUTER COSTS 40% 30% 20% 10% 0% Use of Internet & E-mail Figure 2. Percent of Community College Students who Use the Internet at Least Several Times per Week 80% 73% 66% 59% 52% 45% Computer Use of Joliet Junior Co$ege Students 2

E-mail Access through the College F IGURE 3. PERCENT OF COMMUNITY COLLEGE STUDENTS WHO HAV E E- MAIL ACCESS THROUGH THEIR COLLEGE 90% 72% 54% 36% 18% 0% 2000 2001 2002 2003 2004 Web Access through the College Figure 4. Percent of Community College Students who Have Internet Access through their College 95% 86% 77% 68% 59% 50% 2000 2001 2002 2003 2004 Computer Use of Joliet Junior Co$ege Students 3

Finding Out About Joliet Junior College F IGURE 5. WHERE JOLIET JUNIOR COLLEGE STUDENTS LEARN THE MOST ABOUT THEIR COLLEGE BEFORE ENROLLING Newspaper/TV/Radio Employer Catalog HS Teacher/Counselor Family Member/Friend Internet Other Family Member/Friend 33% Internet 9% Other 13% Newspaper/TV/Radio Employer 3% 1% HS Teacher/Counselor 22% Catalog 18% F IGURE 6. PERCENT OF JOLIET JUNIOR COLLEGE STUDENTS WHO LEARN THE MOST ABOUT THEIR COLLEGE BY SOURCE, 1999-2004 40% TV/Newspaper/Radio Employer Catalog HS Teacher/Counselor Family Member/Friend Internet 27% 14% 1% Computer Use of Joliet Junior Co$ege Students 4

to Learning F IGURE 7. PERCENT OF COMMUNITY COLLEGE STUDENTS WHO FEEL THEIR COLLEGE HAS MADE A MAJOR CONTRIBUTION TO THEIR GROWTH IN LEARNING TO USE A COMPUTER FOR WORK TASKS 35% 30% 25% 20% 15% 10% F IGURE 8. PERCENT OF COMMUNITY COLLEGE STUDENTS WHO FEEL THEIR COLLEGE HAS MADE A MAJOR CONTRIBUTION TO THEIR GROWTH IN LEARNING TO USE A COMPUTER FOR PERSONAL TASKS 35% 30% 25% 20% 15% 10% Computer Use of Joliet Junior Co$ege Students 5

Detailed Tables Table 1. How Much Has the Paying for a Computer Been a Problem for You While Taking Courses at this College? Major problem Moderate problem Minor problem Not a problem U.S. U.S. U.S. U.S. 1999 21% 15% 15% 13% 16% 12% 48% 61% 2000 19% 10% 15% 13% 16% 21% 51% 57% 2001 18% 9% 14% 7% 16% 17% 52% 66% 2002 17% 9% 14% 10% 17% 15% 53% 66% 2003 17% 12% 14% 12% 17% 15% 53% 61% 2004 17% 11% 14% 12% 18% 19% 52% 58% Table 2. How Often Do You Use the Internet or WWW? Never Several Times a Once a Month Once a Week Several Times a Week Daily U.S. U.S. U.S. U.S. U.S. U.S. 1999 11% 10% 11% 13% 10% 9% 15% 19% 27% 26% 26% 22% 2000 7% 6% 7% 9% 8% 8% 15% 16% 31% 31% 33% 29% 2001 6% 2% 7% 4% 8% 7% 15% 18% 30% 34% 34% 36% 2002 4% 2% 6% 2% 7% 6% 15% 13% 31% 30% 38% 46% 2003 4% 3% 5% 4% 6% 6% 15% 15% 31% 33% 39% 39% 2004 3% 1% 4% 3% 5% 6% 13% 12% 31% 30% 44% 48% Table 3. Percent of Students who Have Access to E-mail and Internet at the Following Locations E-mail at College E-mail at Home E-mail at Work Internet at College Internet at Home Internet at Work U.S. U.S. U.S. U.S. U.S. U.S. 2000 34% 41% 73% 76% 16% 16% 72% 74% 71% 77% 75% 74% 2001 31% 42% 76% 84% 15% 13% 71% 72% 73% 82% 75% 75% 2002 28% 52% 81% 88% 16% 18% 72% 75% 77% 86% 73% 68% 2003 30% 68% 82% 84% 15% 14% 74% 79% 79% 86% 73% 70 % 2004 38% 88% 84% 88% 16% 16% 79% 90% 81% 88% 71% 72% Computer Use of Joliet Junior Co$ege Students 6

Table 4. Where Did You Learn the Most About this College Before Enrolling? Newspaper, Television, & Radio Employer and Coworker Catalog or Schedule High School Teacher or Counselor Family Member Internet Other U.S. U.S. U.S. U.S. U.S. U.S. U.S. 1999 4% 2% 4% 7% 25% 26% 19% 21% 30% 32% 2% 1% 16% 11% 2000 4% 3% 4% 4% 24% 22% 19% 23% 32% 37% 2% 2% 16% 9% 2001 4% 2% 5% 1% 23% 17% 18% 25% 31% 38% 3% 4% 16% 13% 2002 5% 4% 4% 4% 23% 19% 18% 26% 31% 30% 4% 6% 15% 12% 2003 4% 4% 4% 2% 22% 24% 18% 18% 31% 31% 5% 7% 16% 15% 2004 3% 3% 4% 1% 21% 18% 20% 22% 31% 33% 6% 9% 15% 13% Table 5. How much have your experiences at this college contributed to your growth in learning to use a computer for personal tasks and work tasks? PERSONAL TASKS WORK TASKS Major Moderate No Major Moderate No U.S. U.S. U.S. U.S. U.S. U.S. 1999 35% 25% 39% 39% 26% 37% 34% 28% 35% 32% 31% 40% 2000 35% 34% 39% 38% 27% 30% 33% 32% 34% 35% 32% 33% 2001 33% 20% 38% 40% 28% 41% 32% 20% 34% 32% 34% 48% 2002 31% 22% 38% 37% 31% 41% 30% 21% 34% 35% 37% 44% 2003 30% 18% 38% 40% 32% 42% 30% 17% 34% 36% 36% 47% 2004 29% 17% 39% 40% 32% 43% 29% 16% 34% 36% 37% 48% Computer Use of Joliet Junior Co$ege Students 7