BA215 Small Business Management

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BA215 Small Business Management 3 Credits Instructor: Ben Acquaye Phone: 780 871 5476 Original Developer: Greg Dewling Current Developer: Ben Acquaye; Simonne Dickie Reviewer: Mel Mathison Created: 2/7/2008 Revised: Approval: 5/10/2011 The Implementation Date for this Outline is 9/1/2011 Copyright 2009 LAKELAND COLLEGE. admissions@lakelandcollege.ca 2602-59 Avenue, Lloydminster, Alberta, Canada T9V 3N7. Ph: 780 871 5700 5707 College Drive, Vermilion, Alberta, Canada T9X 1K5. Ph: 780 853 8400 Toll-free in Canada: 1 800 661 6490

BA215 Small Business Management; Page 2 of 6 BA215 Version: 1 Calendar Description Small Business Management This course covers basic principles and practices related to establishment and operation of a small business. Basic marketing, financial control systems, accounting requirements and personnel obligations are reviewed. Rationale This is a required course for the Renewable Energy and Conservation program. Small business involves diverse factors, and effective management is most certainly a key factor in the success of a small business. BA 215 helps you develop skills that contribute to establishing a solid foundation for a small business structure/venture. Whether you need to evaluate a business opportunity, decide on an appropriate business format, discover ways to finance and market a business, or develop a human resources plan, this course aims to enhance your business opportunities. Prerequisites None Co-Requisites None Course Learning Outcomes Upon successful completion of this course, students will be able to 1. discuss business and the diverse forms of ownership. 2. complete a financial assessment based on a set of financial statements, determining the financial health of a business. 3. evaluate a business opportunity based on qualitative measures. 4. report on the effective use of cash flow in a successful business. 5. effectively choose banking options for a small business and the best method of bookkeeping for your small business.

BA215 Small Business Management; Page 3 of 6 6. differentiate between an employee and a contract worker, recognizing the true costs of hiring an employee. 7. discover common themes among successful entrepreneurs and various options in franchising. 8. apply the marketing mix to your target audience, determining the target audience of selected retailers. 9. discuss the normal life cycle of renewable energy and conservation products, comparing them to non-renewable energy and conservation products, and applying the concepts of The Almost Customer to small business management. 10. determine appropriate distribution systems for your service or product. 11. identify key processes in hiring and managing new employees, including how to determine the right organizational fit for you or your employees. 12. discover various means to compensate your employees. 13. complete a business plan. Resource Materials Required Material: Balderson, D., W. Clark, and D. James. 2011. Canadian entrepreneurship & small business management (8 th ed.). McGraw-Hill Ryerson, Canada. Computer and Access to the Internet Lakeland College Communication Online Delivery Access Lakeland College Blackboard orientation - completed prior to start date of course As suggested in the modules As prepared in the modules Reference Text: Ferrell, O.C., G. Hirt, and L. Ferrell. 2005. Business: a changing world. McGraw-Hill Ryerson Ltd., Ontario. Conduct of Course This course consists of 45 hours. The course is delivered as on-line learning. The on-line delivery is a facilitated course, meaning that there is an on-line facilitator who communicates with you mainly by e-mail. You may have access to a number of communication tools during this course. There may be on-line meeting times, depending on the facilitator. You are requested to submit assignments to this facilitator. Assignments as scheduled are marked by the facilitator and critiqued for positive feedback to the learners. Assignments have deadlines for submission. Late assignments are assessed a penalty of 10% per day beyond the deadline. If you are unable to submit an assignment by the scheduled deadline, you should contact the facilitator as soon as possible.

BA215 Small Business Management; Page 4 of 6 Evaluation Procedures Throughout the modules, students will be required to complete 17 assignments. Rubrics are found in each module for the assigned work. The final grade is comprised of the following: Module Assignments 80% Business Plan 20% 100% Module One: Introductions and Definitions Assignment 1.1 An Introduction to the World of Small Business 4% Module Two: Evaluating the Business Opportunity Assignment 2.1 Quick Financial Measures 5% Assignment 2.2 Business Evaluation 5% Module Three: Money Matters Assignment 3.1 Cash Flow 5% Assignment 3.2 Banks 5% Assignment 3.3 Keeping the Books (Discussion 4%; Chapter Problems and Applications 5%) Assignment 3.4 Payroll and Contract Work 4% (Discussion) Module Four: Entrepreneurship Assignment 4.1 Entrepreneurship 5% Assignment 4.2 Franchising 5% Module Five: Marketing Assignment 5.1 The Target Audience 5% Assignment 5.2 The Product Life-Cycle 4% (Discussion and Questions) Assignment 5.3 The Almost Customer 5% Assignment 5.4 The Distribution System 5% Module Six: Human Resources Assignment 6.1 Hiring and Management 5% Assignment 6.2 Compensation 4% (Discussion) Assignment 6.3 Retention 5% Module Seven: The Business Plan Assignment 7.1 The Business Plan (You will complete a Business Plan with a partner or two) 20%

BA215 Small Business Management; Page 5 of 6 Grade Equivalents and Course Pass Requirements A minimum grade of D is required to pass this course. Letter F D D+ C- C C+ B- B B+ A- A A+ Percent Range 0-49 50-52 53-56 57-60 61-65 66-69 70-74 75-79 80-84 85-89 90-94 95-100 Points 0.00 1.00 1.30 1.70 2.00 2.30 2.70 3.00 3.30 3.70 4.00 4.00 A grade of D is considered a Minimal Pass equivalent to a grade point of 1.00. Agriculture and Environmental Sciences students must maintain a cumulative average grade of C (GPA 2.00) in order to qualify for graduation. Students with a cumulative GPA of less than 1.00 face suspension, and students with a cumulative GPA of less than 2.00 are placed on academic probation. Students may be allowed the opportunity to repeat minimal pass courses or to undertake a maximum of one special project to achieve a cumulative GPA of at least 2.00 to meet graduation requirements. Attendance Active participation is required in all courses within the Renewable Energy and Conservation certificate and diploma programs. Each facilitator designates these requirements through the use of tools within the management system and personal contact with learners. These expectations can be given marks as part of the assessment process. Each course outlines these expectations within the course structure. For example, learners can be asked to demonstrate their participation/attendance through discussion forums, sharing research results, contributing relevant information, submitting assignments, communicating with colleagues and the facilitator, and participating in synchronous meetings or asynchronous activities. Attendance is considered vital to the learning process. Absenteeism is recorded. For example, if a discussion forum is organized; the learner is expected to attend as per the guidelines set by the facilitator. Students can request for an excused absence. An excused absence is one that is verified with your facilitator. Module Units/Topics Module One: Introducing Small Business Management Learning Activity 1.1 Introductions and Definitions Learning Activity 1.2 Forms of Small Business

BA215 Small Business Management; Page 6 of 6 Module Two: The Business Opportunity Learning Activity 2.1 Paint by Numbers Learning Activity 2.2 Business Evaluation Module Three: Introduction to Money Matters Learning Activity 3.1 Cash Flow Learning Activity 3.2 Banks Learning Activity 3.3 Keeping the Books Learning Activity 3.4 Payroll and Contract Work Module Four: To Build or Buy Learning Activity 4.1 Entrepreneurship Learning Activity 4.2 Franchising Module Five: Marketing Learning Activity 5.1 The Target Audience Learning Activity 5.2 Product Life-Cycle Learning Activity 5.3 The Almost Customer Learning Activity 5.4 The Distribution System Module Six: Human Resources Learning Activity 6.1 Hiring and Management Learning Activity 6.2 Compensation Learning Activity 6.3 Retention Module Seven: The Business Plan Learning Activity 7.1 The Business Plan (You will complete a business plan with partners) Copyright 2009 LAKELAND COLLEGE. 2602-59 Avenue, Lloydminster, Alberta, Canada T9V 3N7. Ph: 780 871 5700 5707 College Drive, Vermilion, Alberta, Canada T9X 1K5. Ph: 780 853 8400 Toll-free in Canada: 1 800 661 6490 E-mail: admissions@lakelandcollege.ca