BCP/DR Coordinating and Communicating with Your Landlord June 13, 2005
SESSION OBJECTIVES Communicate, Coordinate, Verify Do not assume... Employees are familiar with evacuation routes Evacuation staging area (rally point) is exclusive Critical staff be allowed back into the building Building resources be available for critical operations Supplemental equipment is independent Landlord has an effective communications program Introduction to NFPA 1600 2
EVACUATION Chicago Fire Life Safety #1 Priority Evacuation route familiarity Conflicting evacuation staging areas (rally points) Tenants within building Tenants from adjacent buildings Simultaneous multiple buildings Distance away from buildings 3
SHELTER IN PLACE Building Fire Evacuate only floors of immediate danger All others remain in place while FD fights fire CBRN Incident Turn off HVAC Keep people inside In theory, makes sense 4
SHELTER IN PLACE (cont.) Practical considerations present challenges: Occupants comply with instructions? Physically prevent people from leaving? People desiring to enter from outside? Opening doors violates containment? Panic/Emotions? Building Staff remain to perform duties? How air-tight is building? Plans need to anticipate these issues 5
EMERGENCY ENDS RECOVERY BEGINS Tenants want access to building Damage assessment Salvage critical systems/information Re-occupy Landlord safety and liability Building Recovery Plan Tenants Re-occupy Landlord can deny access in emergencies 6
EMERGENCY MANAGEMENT TEAM Executive Emergency Coordinator Tenant Relations Coordinator Incident Commander Public Information Coordinator Recovery Operations Commander Administrative Manager Building Operations Officer Evacuation Officer Construction and Engineering Building Maintenance Public Agency Liaison Officer Logistics Officer External Contractors Building Janitorial 7
BUILDING RECOVERY PLAN Structural Air Quality Power Water & Sewer Life Safety Systems HVAC Elevators Telecommunications Demolition/Clean-up Re-construction Re-occupancy 8
TENANT/LANDLORD COMMUNICATION Before, during and after emergency Non-business hours emergency Extended duration emergency Coordinated media communication 9
TENANT/LANDLORD COHESIVE PLANS Communicate Coordinate Verify (do not assume) Include landlord in your exercises and drills 10
NFPA 1600 Disaster/Emergency Management and Business Continuity Program
9/11 COMMISSION In general, the private sector remains poorly prepared to respond in the event of further terrorist attacks. The Department of Homeland Security (DHS) promote the adoption of a specific emergency preparedness standard originally developed by the National Fire Protection Association (NFPA) and known as NFPA 1600. 12
LEGISLATIVE PROPOSAL compliance with the standard should define the standard of care owed by a company to its employees and the public for legal purposes. consider compliance with the voluntary national preparedness standard in assessing insurability and credit worthiness. 13
NFPA 1600 www.nfpa.org Not a highly prescriptive document Not typical NFPA technical detail Considerable input by the private sector Essentially a checklist in developing a specific emergency plan Generic to all business and industry 14
The National Standard on Disaster/Emergency Management and Business Continuity Programs (NFPA 1600) is recommended as "the standard of care" for businesses to their employees and the general public. This program provides a "total program approach" to the challenge of integrating disaster and emergency management with business continuity planning. The Department of Homeland Security Private Sector Office is subsidizing this program to make it accessible to everyone. Attend this 2-day workshop for 50% off the regular price and gain valuable insights from the most respected professionals in the field! Brought to you in partnership with New York University's International Center For Enterprise Preparedness. NFPA (National Fire Protection Association) 1 Batterymarch Park, Quincy, MA 02169-7471 USA Telephone: +1 617 770-3000 Fax: +1 617 770-0700 15