Adviser use only Fast access to personal insurance
Insurance inside Complete a well planned investment strategy with insurance. Why have a well planned investment strategy if your clients and their loved ones can t benefit from it should the unexpected happen? With, you can link personal insurance into your clients investment or super strategies. That way they have the comfort of knowing their family will be financially secure and protected should any unforeseen situations happen. A smarter package Nobody wants to talk about insurance but we all need it. So we try to make the process as simple as possible. MLC s Riskfirst, our flexible online underwriting platform, lets you automatically underwrite applications. It s a smart and fast process that s intuitive to use. With, you benefit from consolidated reporting for your clients investment and insurance needs. You also have cover for Life, Income Protection, Critical Illness and Total and Permanent Disability. Your clients get convenient access to insurance and can pay their premiums through the platform. They also benefit from reduced minimum administration fees. And if your client is invested in Super or Self Managed Super, they can benefit from the tax advantages of paying insurance premiums through their super. Key benefits for you Saves you time Using the Riskfirst online technology means sophisticated underwriting decisions can be made 24/7, minimising referrals and speeding up the application process. Easy access View all your clients information in one consolidated report, providing you with a complete picture of your clients investment and insurance portfolio. Revenue As your applications are completed faster you ll receive your platform and insurance remuneration sooner. New opportunities Many Australians are underinsured, so it may be a good time to talk to existing and new clients about the benefits of protection. Page 2 Fast access to personal insurance
How we make it easy has integrated insurance, and by using our Riskfirst online technology to apply for cover you can speed up the entire process. With your clients can: include Life, Total & Permanent Disability, Critical Illness ( Investments only) and Income Protection insurances through their Investments, Super or Self Managed Super account pay the premium from their cash account which minimises the risk of the cover lapsing move their insurance from a super to a non-super environment if their circumstances change 1 (with no further underwriting and at no cost) access consolidated insurance reporting that helps to make tax time easy apply for up to $2.5 million in Life insurance with no medical exam required (up to 45 years old), and apply for unlimited Life cover. 1 Moving insurance from super to non-super environment requires a new application to be completed. Benefits of paying premiums from a super account Your clients pay less tax on contributions and earnings because the fund can claim a tax deduction for premiums paid. Frees up your clients everyday cash flow. Reduced risk of policy lapsing. Ease of use of consolidated reporting. MLC Insurance policy fee waived only when premiums are paid from the account. Minimum administration fee could be reduced. Benefits of paying premiums from an investment account Income Protection premium payments are tax deductible. Lump sum payments are tax-free. Reduced risk of policy lapsing. Ease of use of consolidated reporting (including tax report). MLC Insurance policy fee waived only when premiums are paid from the account. Minimum administration fee could be reduced. How do you link insurance to your clients accounts? Complete an application form online using our Riskfirst. Alternatively, you can complete a hardcopy MLC Insurance Product Disclosure Statement Application Form available at mlc.com.au When selecting Payment Authorities on the application form simply select to have payments of both/either initial and ongoing fees deducted from your account. You ll need to provide investor account number(s) to tell us which account the fees will be debited from. Once completed, you ll be able to view the client s insurance details. Fast access to personal insurance Page 3
Riskfirst First-class service for you Innovative solutions that make it easy for you to do business. Whether you re an experienced Riskfirst user, or new to the technology, no two advisers are the same. With Riskfirst you have the choice to do business the way you want without compromise. Jump the service queue Time is precious when it comes to giving quality financial advice to your client. We recognise this, so we ve shortened the turnaround times for all applications received through Riskfirst, our full technology solution. Our dedicated underwriting team prioritise the review of online through Riskfirst over applications received using the traditional paper method. This can lead to a saving of up to ten days. For further efficiencies, our administration team can turn around application processing in as little as one day. This could result in a saving of nine days and, overall, a potential saving of 17 days. Some of the key benefits of using Riskfirst Quicker turnaround times for all applications. Reduced need for medicals due to targeted medical questions. The ability to provide underwriting decisions on the spot and issue policy documents while your client is still in your office. Faster remuneration for you. Top 10 reasons why advisers are choosing Riskfirst 1. You choose the way you want to do business Set up Personal Statements in Riskfirst in five different ways to match your unique back office and different client needs. 2. Fast adviser remuneration Over 90% of advisers complete applications in Riskfirst in less than one hour. 3. Unparalleled flexibility Designed with advisers in mind, Riskfirst gives you complete flexibility from start to finish when setting up policies. 4. Immediate completion Riskfirst provides sophisticated online underwriting technology that helps you deliver decisions on the spot. 5. Reduced need for medicals Riskfirst minimises unnecessary delays by only asking targeted medical questions, reducing the need for mandatory medical requirements and PMARs by 25%. 6. Underwriter in your office 24/7 Sophisticated underwriting decisions made by Riskfirst at any time of the day, minimises referrals and speeds up the application process. 7. Intuitive and easy to use Applications can be completed non-sequentially and Riskfirst intuitively triggers in depth questions if more information is needed, so there s no need to carry around a separate data collection form. Page 4 Fast access to personal insurance
8. No snail mail delays Fast and easy to use up to 33% 2 faster than the paper method. 9. Supporting you There s no waiting with Riskfirst as applications go to the front of the queue with our dedicated priority and underwriting and administration services. Our Business Development Managers, Technology Integration Managers and Software Support team are renowned in the industry for their outstanding support. 10. New Riskfirst Rapid Riskfirst Rapid is an innovative process within Riskfirst that is fast efficient and delivers an improved experience for you and your clients by splitting the cover into two stages. Introducing Riskfirst Rapid Riskfirst Rapid is a first to market innovation that provides you with an opportunity to insure your clients faster. Putting your clients protection needs first offers your clients access to a range of personal insurances through their account. You also get the benefits of reduced administration fees and work removed at tax time. Personal insurance Choice of personal insurance Worldwide Insurance Investments Super SMS Life Total and Permanent Disability (TPD) Critical Illness (CI) Income Protection 24/7, anywhere in the world. Maximum sum insured Life No limit TPD $5 million lump sum Income Protection Benefit period Waiting period Maximum sum insured $30,000 per month 2 or 5 years, or to age 60, 65 or 70 30, 40, 50, 180, 365 or 730 days How it works Interim Accident Accident cover during application period With Riskfirst Rapid we treat the new business application in its entirety, while splitting the cover into two stages. This enables the portion of cover below mandatory levels to be issued faster, even before the medical evidence is requested and/or received. 2 Based on experience. Improving the experience for your clients Riskfirst Rapid delivers an improved experience for you and your clients by covering your clients faster, and you re remunerated quicker. For more detailed information on Riskfirst Rapid, visit mlc.com.au/mlci Fast access to personal insurance Page 5
Insurance outside of super MLC Insurance and Best Doctors Best Doctors unique set of services Best Doctors gives your clients access to leading medical advice about any illness, injury or medical condition. Best Doctors offers clients and their family access to three levels of personalised medical advice: 1. InterConsultation A leading specialist from around the world will perform an in-depth review of your client s diagnosis and proposed treatment plan. This involves the collection of your client s complete medical history, if necessary retesting of pathology, and the full support of Best Doctors vast medical team. The leading specialist provides your client with an expert report 15 20 days after Best Doctors have collected all your client s medical records. The report analyses the diagnosis and whether your client s treatment plan is the very best available. InterConsultation provides your client with confidence, clarity and certainty, making sure they get on the right treatment path first time. If an InterConsultation expert report highlights an overseas treatment option, after consultation with your client s treating doctor; then your client can use the FindBestCare service. This helps arrange all aspects of the treatment including hospital admittance, booking the surgeon, flights, accommodation and a translator. 2. AskTheExpert If your client is seeking fast answers to questions that don t need a full review of their medical records, then AskTheExpert is the online answer. A member of the Best Doctors Australian medical team will work with your client to make sure they re asking the right questions and they ll receive an expert report within 5 7 days from a leading international expert. 3. DocOnline If your client has basic medical questions, they can simply submit them to one of the Best Doctors, carefully selected, panel of GPs and receive an answer within 48 hours. Register and log in to the Best Doctors member portal www.askbestdoctors. com/aus where your client will also be able to access the multimedia library, which provides unique insights and guidance on hundreds of medical conditions. Your client will also find a useful Blog and medical articles. Why MLC is the right choice Our track record speaks for itself. With over 120 years of insurance experience in Australia, you can rely on MLC to provide long-term and sustainable insurance to you and your clients. By continually improving our products, we make sure your clients always have the best and latest insurance on offer. We also keep insurance simple, so you know the benefits stated in your policy are the benefits you ll receive. All of this means you can be confident, when it comes to claim time, you really can depend on us. For more information please contact your Business Development Manager. Page 6 Fast access to personal insurance
This document has been printed on paper sourced from well managed, environmentally sustainable plantation forests and has been printed by an ISO14001 accredited organisation so there s a minimum effect on the environment. It s part of MLC s campaign to maintain our carbon neutral footprint and reduce global warming. Important information This is for the information of financial advisers only. This document is issued by MLC Limited ABN 90 000 000 402 AFSL 230694, MLC Nominees Pty Limited ABN 93 002 814 959, AFSL 230702 and Navigator Australia Limited ABN 45 006 302 987, AFSL 236466 (Navigator). MLC Limited, MLC Nominees and Navigator do not authorise the distribution of this document to any other person, including clients of financial advisers. The information in this document reflects MLC Limited s, MLC Nominees s and Navigator s understanding of existing legislation, proposed legislation and rulings etc as at the date of issue. While it is believed to be accurate and reliable, it is not guaranteed in anyway. This document is not, nor is it intended to be, a substitute for professional advice on specific circumstances. Best Doctors isn t insurance (including health insurance) and it doesn t replace your client s relationship with their current doctor or medical specialist. Information about the history of Best Doctors and choice of specialists was sourced from Best Doctors. MLC reserves the right to withdraw the service at any time or to change the terms on which the service is provided to clients. Copyright 1998 2011 Best Doctors. All Rights Reserved. Best Doctors, the star-in-cross logo are trademarks or registered trademarks of Best Doctors in the European Community, the United States and in other countries and are used under license.
Adviser use only For more information call us from anywhere in Australia on 1300 128 482. Postal address: GPO Box 2567 Melbourne VIC 3001 Registered office: Ground Floor, MLC Building 105 153 Miller Street North Sydney NSW 2060 mlc.com.au/mlcwrap 79806M0912