Critical Success Factors for Cloud Adoption



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Critical Success Factors for Cloud Adoption George Salemie AT&T Cloud Solutions 2013 AT&T Intellectual Property. All rights reserved. AT&T, the AT&T logo and all other AT&T marks contained herein are trademarks of AT&T Intellectual Property and/or AT&T affiliated companies. All other marks contained herein are the property of their respective owners. This document is not an offer, commitment, representation or warranty by AT&T.

Important CIO Initiatives Which of the following would you consider to be important IT initiatives for your organization over the next 12-24 months? 2 2011 AT&T Intellectual Property. All rights reserved. AT&T, the AT&T logo and all other AT&T marks contained herein are trademarks of AT&T Intellectual Property and/or AT&T affiliated companies. All other marks contained herein are the property of their respective owners. Source: Enterprise Strategy Group

Why are organizations using Cloud Solutions? Macro Trends Cloud Solutions Improve Off Efficiency premise - Vs Build On demand to Peak - Virtualize Usage Assets based & price Operations Software focused Shared, Improve multi-tenant Speed - Scalability - Automated - On Demand Improve Instantly Cost scalable and - Shared, flexible Multi-tenant - Pay Web as enabled you Go - Opex Expense vs vs Capex Capital 3

Relative Importance of Cloud Adoptions Drivers

Cloud Adoption by Type of Cloud

Cloud Adoption by Workload

5 Critical Success Factors for Cloud Adoption Security Consumerization & Mobilization Simplicity Performance Flexibility

Security Who is responsible?

Security Layered Approach

Simplicity Ability to move workloads from internal infrastructure to a cloud solution provider Catalog/Store of Applications Cloud management platforms which use APIs to integrate with internal in

Performance Network Performance Bandwidth Utilization Latency Packet Loss Cloud Compute Performance Processors Memory Storage (IOPS) Cloud Storage Performance Local cache Compression Deduplication Available Bandwidth

Flexibility Everything as a Service Compressed SDLC and tool chain automation Fully transparent and auditable service usage Redundant service options with low switching costs Optimize variable-tofixed costs by project Improve asset utilization and ROI Self-service access and on-demand provisioning Launch initial private cloud IaaS and PaaS standardization Broadly adopt utility cost model with chargeback Transparent linkage of demand, capacity, and costs Policy-driven cloud governance Defer data center build outs Virtualize Private Cloud Hybrid Clouds Everything-as-a-Service IT Source: ServiceMesh

Consumerization/Mobilization of IT SmartPhones/Tablets supplied by organizations BYOD Secure File Access Mobile Apps Virtual Desktop

End to End Integration, Security & Management AT&T Strategy Virtually anywhere, on-demand services to increase business flexibility and IT efficiencies Proof Points A Leader / Top US Carrier in IDC s Mobile Enterprise Services Vendor Analysis AT&T Telepresence Solution is a Leader In Telepresence And Immersive Videoconferencing by Current Analysis A Leader in Magic Quadrant for Mgd Hosting AT&T again ranked # 2 in revenue share in IDC s U.S. Hosting Infrastructure Service Providers Revenue Report AT&T a Champion in Info-Tech s Cloud IaaS Vendor Landscape Report A Leader in Magic Quadrant for Global Network Service Providers Frost & Sullivan 2012 North American MPLS/IP VPN Services Market Share Leadership Award A Leader in Magic Quadrant for Communications Outsourcing and Professional Services 14

Embedding Cloud In The Network for Better Control, Security and Access to Information AT&T s patented networking technology extends a customer s MPLS VPN into the cloud via APIs, and completely isolates its traffic from other cloud traffic Standard Cloud Connectivity AT&T s Network Integrated Solutions Vulnerability & Inefficiency Cloud connection integrated with VPN VPN Also integrated with cloud partners and Enterprise data centers Security: Utilizes less secure IPSEC solutions End-to-end SLAs: None Network performance: Internet quality, best effort Network elasticity: Not available Security: End-to-end security at network, application and user levels End-to-end SLAs: Available with QoS & Higher availability 99.9% vs 99.77% Network performance: Optimized through least cost routing and lower latency 50% improvement Network elasticity: Matches cloud elasticity 15 Network = dumb pipe Network = intrinsic

AT&T Cloud Solutions AT&T s Hosting, Cloud & Application Management Services takes the day-to-day operational burden off the customer allowing them to focus their limited resources on driving business results. Application Middleware & Database Operating System Virtualization & Hardware Data Center & Network 16

Why AT&T? Partner to Architect, Integrate & Operate Cloud Solutions to Transform Business Consulting Services Embedded in Our Network Integrated cloud and network capabilities blend network resources and computing capacity 17 End to End Management Professional Services Performance Reliability Security Adoption Services Integrated Service Delivery Innovate, Open, Interoperable Capabilities Solutions architected to extend the value of cloud-based infrastructure by integrating AT&T or third-party capabilities Enterprise-grade Customer Experience Management and support options to help customers operate effectively in the cloud, maximizing value Integrated infrastructure, platform & application services and AT&T s differentiated customer support