ICC Ethics and Compliance Training Handbook



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ICC Ethics and Compliance Training Handbook Anti-corruption guidance by practitioners for practitioners Edited by François Vincke, Julian Kassum

ICC Ethics and Compliance Training Handbook Anti-corruption guidance by practitioners for practitioners Edited by François Vincke, Julian Kassum

ICC Ethics and Compliance Training Handbook Copyright 2013 International Chamber of Commerce (ICC) All rights reserved. ICC holds all copyright and other intellectual property rights in this collective work. No part of this collective work may be reproduced, distributed, transmitted, translated or adapted in any form or by any means, except as permitted by law, without the written permission of ICC. Permission can be requested from ICC through publications@iccwbo.org. ICC Services Publications Department 33-43 Avenue du Président Wilson 75116 Paris, France ICC Publication No. 741E ISBN: 978-92-842-0232-4

Contents FOREWORD by Jean-Guy Carrier...5 CHAPTERS 1. François Vincke A Daunting but Fascinating Task... 8 PART I: The Fundamentals 2. Fritz Heimann The International Anti-corruption Conventions... 18 3. Jean-Yves Trochon The Global Antitrust Landscape... 32 4. Jean-Pierre Méan Glossary... 42 PART 2: How to Organize Compliance in Your Company 5. Jean-Daniel Lainé Risk Assessment... 54 6. Pedro Montoya The Role of the Board of Directors... 63 7. Dominique Lamoureux Codes of Conduct... 71 8. Carlos Desmet The Ethics and Compliance Function and Its Interface with Management, Control, and Audit... 82 9. Annette Kraus and Julia Sommer The Compliance Challenge for Smaller Companies... 90 PART 3: Appropriate Measures 10. Corinne Lagache Education and Training... 100 11. Michael Davies, Q.C. Whistleblowing... 109 12. Juan Jorge Gili Internal Investigations... 115 13. Iohann Le Frapper Resisting Solicitation... 124 INTERNATIONAL CHAMBER OF COMMERCE (ICC) 3

PART 4: Managing Business Relationships 14. Richard Battaglia and Lucinda Low Agents, Intermediaries, and Other Third Parties... 136 APPENDIX Due Diligence Sample Checklist... 151 15. Massimo Mantovani Joint Ventures... 152 APPENDIX A Due Diligence Guidelines... 161 APPENDIX B Red Flags... 163 16. François Vincke The ICC Anti-corruption Clause (2012)... 165 17. Max Burger-Scheidlin Managing the Transition to a Clean Commercial Policy... 171 ANNEX I ICC Rules on Combating Corruption... 179 ANNEX II ICC Anti-corruption Clause... 189 ANNEX III Key International Legal Instruments... 202 4 INTERNATIONAL CHAMBER OF COMMERCE (ICC)

Foreword Jean-Guy Carrier Secretary General, International Chamber of Commerce (ICC) ICC and the market economy The fight against corruption and anti-competitive practices is engrained in ICC s DNA. For ICC, the promotion of an open world economy, based on fair competition, has been a prime objective since its founding nearly 100 years ago. ICC today brings together millions of companies into the largest international business network and continues its leadership role in advocating high standards of corporate governance based on ethical business practices. In 1977, it became the first international organization to issue a set of Rules and Recommendations prohibiting all forms of corruption in business transactions. A frontrunner on compliance However, the mere condemnation of corruption is not enough. ICC has expanded its mission over the years to help companies generate a culture of integrity. This was done by the development of corporate Codes of Conduct, the establishment of ethics and compliance programmes, and the appointment of ethics and compliance officers. ICC s message about the need for business integrity and compliance was spelled out in the three editions of Fighting Corruption, ICC s International Corporate Integrity Handbook, which was first published in 1999 and re-edited in 2003 and 2008. A need for practical education and training Where do we stand today? High-quality international legal instruments to fight corruption have been adopted and integrated into the national laws of an increasing number of countries. There is now a strong awareness among business leaders about the need for integrity in commercial transactions. These corporate leaders have signalled their determination to accept nothing less than the highest standards. There is still, however, a perceived lack of practical implementation on the part of government and business. Many companies have voiced their concern about a gap between the principles laid down in statutes and the realities they face in the field. They report being confronted with solicitation of bribes from politicians and public officials as well as unfair practices by competitors. Small and medium-sized companies continue to struggle with the implementation of new legal and ethical standards. Compliance officers and their teams are in need of solid and pragmatic support. A World Economic Survey conducted by ICC and the Institute for Economic Research in Munich during the fourth quarter of 2012 shows that business experts worldwide strongly support the view that a greater emphasis on ethics and compliance training in their respective countries would improve productivity and attract foreign investment. Respondents from emerging markets overwhelmingly supported the statement. What compliance officers want is effective guidance for their day-to-day work and not additional declarations of intent. A growing number of companies wish to benefit from down-to-earth integrity training provided by experienced practitioners. For example, installing a whistleblowing system, performing a risk assessment, exercising due diligence when selecting agents or intermediaries, and conducting internal investigations are all difficult and delicate policies to implement. INTERNATIONAL CHAMBER OF COMMERCE (ICC) 5

ICC ETHICS AND COMPLIANCE TRAINING HANDBOOK A train the trainers programme In its recommendations to G20 heads of state and government, the global business community (as represented by the B20) identified the need to develop training materials and provide concrete practical training on anti-corruption compliance, including train the trainers and other educational programmes, as one of the six top priorities to advance G20 and B20 work in the field of anti-corruption. This Ethics and Compliance Training Handbook is a direct response to this call. The following pages address, independently from theoretical considerations, the challenges which companies of all sizes must overcome in order to build and implement their corporate compliance programmes. It is a guide designed by and for compliance practitioners. This Training Handbook will serve as the cornerstone of a Global Training Programme which ICC will develop and deliver with its network of national committees and chambers of commerce around the world. Each chapter of this Handbook is conceived as a module for a training session on a key compliance topic. Through this Handbook and the training sessions based on its successive chapters, the compliance officers of today and tomorrow will benefit from the hands-on expertise of distinguished fellow practitioners in the field of corporate integrity. It is our hope that the compliance officers who will enrol in this ICC Global Training Programme will in turn train their colleagues and successors, and thus contribute to fostering a culture of ethics and compliance across today s global markets. 6 INTERNATIONAL CHAMBER OF COMMERCE (ICC)