BUILDING AN EFFECTIVE COMPLIANCE AND ETHICS PROGRAM
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- Ophelia Wilkerson
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1 BUILDING AN EFFECTIVE COMPLIANCE AND ETHICS PROGRAM
2 IN THE BEGINNING Building an Effective Compliance and Ethics Program 1. Why have a compliance and ethics program? 2. What are the critical building blocks? 3. How does the work get done and who does it?
3 AGENDA Format of presentation Goals to achieve here today Introductions Definition of a Compliance and Ethics Program Reasons to have a Compliance and Ethics Program How should we structure the program to ensure we am covering all of those Reasons? Identify staffing requirements and staffing options How we manage the program day-to-day
4 FORMAT OF PRESENTATION Presenter Identify topics and share about experiences in our program Solicit input from you, the audience
5 GOALS TO ACHIEVE HERE TODAY Identify various reasons to have a compliance and ethics program Identify different areas of compliance and ethics Share experiences in creating/building a compliance program Share information about program structure and staffing
6 INTRODUCTION Presenter Who am I Who I am not Audience Our group here today - Who are you? Your Company and the Type of Business Role in compliance program Function attorney, paralegal, specialist, manager, officer Experience building a compliance program from the beginning, scratch, blank page
7 KEY DEFINITIONS Definition per the U.S. Sentencing Guidelines: "Compliance and ethics program" means a program designed to prevent and detect criminal conduct. Recent FCPA Guidance states further: An effective compliance program promotes an organizational culture that encourages ethical conduct and a commitment to compliance with the law. For a compliance and ethics program to be effective, a corporation shall: 1. exercise due diligence to prevent and detect criminal conduct; and 2. otherwise promote an organizational culture that encourages ethical conduct and a commitment to compliance with the law.
8 PROGRAM TITLE Our program at Transocean is titled: Legal Compliance & Ethics We have branded our program
9 WHY HAVE A COMPLIANCE & ETHICS PROGRAM? Foreign Corrupt Practices Act - and related Guidance document US Federal Sentencing Guidelines The Department of Justice Deferred Prosecution Agreement UK Bribery Act Other local or country laws Corporate governance Protection of investor value and confidence Good business practice Corporate policy Company brand Risk management Others..
10 HOW SHOULD WE STRUCTURE OUR PROGRAM TO ENSURE WE COVER ALL THESE REASONS? In keeping with our obligations to have an effective compliance program, we/transocean chose the following structure: Policies / Standards / Guidelines Training / Certifications / Communications Auditing / Monitoring / Due Diligence / Investigations Response and Follow Up All of our efforts fall into one of these categories and perhaps from time to time in several at the same time Recent FCPA Guidance from the DOJ notes a compliance program should not be check the box there is no one size fits all What structure have you followed?
11 STAFFING REQUIREMENTS TO ACCOMMODATE OUR STRUCTURE What needs to be accomplished in the categories of our program structure? Creation and enforcement of policy Updating policies and guidelines Communication of policies and compliance program initiatives Training Legal opinions and legal advice Self-audits and risk assessments Intranet maintenance HelpLine management, reporting, testing and continual update of access Agent Due Diligence and Agent Training Investigations and follow up
12 STAFFING REQUIREMENTS TO ACCOMMODATE OUR STRUCTURE Who can accomplish that work? Attorney, non-attorney? Most programs include an attorney or attorneys Who better supports an attorney than a paralegal? An auditor, an accountant Perhaps we need to use outside assistance such as training vendors, due diligence investigators, outside counsel
13 STAFFING REQUIREMENTS TO ACCOMMODATE OUR STRUCTURE What skills are required to accomplish the work? Legal degree and often expertise in certain areas of law Audit or accounting background Information management skills experience with databases Communications expertise IT expertise Effective interpersonal communications/engaging customer service skills Though not a skill, flexibility and adaptability are important Home-grown or off-the shelf solutions EXCELLENT proof-reading skills
14 Transocean LCE Structure Director, Logistics & Custom Compliance VP, Deputy GC and CCO Nine Operations Compliance Leaders (OCL) Executive Assistant Deputy CCO and Associate Gen. Counsel LCE Program Manager LCE Specialist LCE Paralegal LCE Paralegal
15 PROGRAM STRUCTURE: Policies / Standards / Guidelines Training / Certifications / Communications Auditing / Monitoring / Due Diligence / Investigations Response and Follow Up BUILDING PROCESS: How did we build our program around this structure? We followed these simple steps: PLAN IMPLEMENT REVIEW IMPROVE
16 Policies / Standards / Guidelines Why have policies, standards and guidelines? Our role Policy maintenance checklist Policies scattered across the organization Policies available in hard copy only Policies, standards and guidelines outdated Policy lifecycle Consistent style Effective and consistent communication of policies
17 Policies / Standards / Guidelines Code of Conduct or at Transocean the Code of Integrity Foundation upon which a compliance program is built Emphasis on: People Integrity Financial Integrity Transactional Integrity Operational Integrity Easy to read and understand Delivered in onboarding packet for new employees Easily accessible to all employees globally onshore and offshore Translated into local languages
18 Auditing / Monitoring / Due Diligence / Investigations Audit and monitor compliance program Third-party due diligence; other due diligence Investigation process
19 Auditing / Monitoring Operate under a Management of Change process Audit processes; audit databases Analyze internal reviews and investigations Analyze relevant government actions or settlements Review program information gathered through training and investigations Identify areas for improvement
20 Due Diligence Clearly defined process Communicated throughout company; training given on process Know who you are doing business with Understand the qualifications of third parties Risk based Rationale to use a third party Clear contract terms Training in-person and online Audit plans Ongoing monitoring updated due diligence
21 Training / Certifications / Communications The Federal Sentencing Guidelines state that, to have an effective compliance and ethics program, the company must: Take reasonable steps to communicate periodically and in a practical manner its standards and procedures to its officers, employees, and, as appropriate, its agents, conducting effective training programs and otherwise disseminate information.
22 Communications Branding the compliance program Tone at the Top manager driven cascading s Corporate communications Other resources intranet, corporate website, HelpLine print material Tracking Reporting
23 Training Effective Training Programs In-Person Electronic (online, CBT)
24 Training In-Person Training Training Presentations Who gets trained Tracking and reporting
25 Training Electronic Training Who participates, what courses are required Administration Reporting and tracking Interface with training vendors
26 Certifications Annual Board of Directors, employees and Agents Follow up, investigation, tracking and reporting
27 Investigations Confidential reporting by employees, third parties and others HelpLine Who to lead investigation? When to enlist outside counsel? Clear communication of policies know when policy violations occur Tracking and reporting
28 Response / Follow Up As issues are identified, respond timely and appropriately Develop and ensure implementation of remedial steps relating to any anti-corruption law or policy violation
29 Now my presentation is complete. We at Transocean are not truly running in circles day-to-day! Our day-to-day tasks require us to constantly view our program in cycles: WE PLAN WE IMPLEMENT WE REVIEW and WE IMPROVE PLAN IMPLEMENT REVIEW IMPROVE
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