IASC OPERATIONAL GUIDELINES ON THE PROTECTION OF PERSONS IN SITUATIONS OF NATURAL DISASTERS

The Brookings Bern Project on Internal Displacement January 2011 ROOKINGS IASC OPERATIONAL GUIDELINES ON THE PROTECTION OF PERSONS IN SITUATIONS OF NATURAL DISASTERS IASC Inter-Agency Standing Committee

IASC Inter-Agency Standing Committee IASC OPERATIONAL GUIDELINES ON THE PROTECTION OF PERSONS IN SITUATIONS OF NATURAL DISASTERS January 2011 Published by: The Brookings Bern Project on Internal Displacement

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TABLE OF CONTENTS FOREWORD... v Part I: Introduction 1. How do natural disasters affect human rights?... 1 2. Why does a human rights based approach help protect persons in situations of natural disasters?... 2 3. What is protection?... 5 4. What is the purpose and scope of these Operational Guidelines?... 7 Part II: IASC Operational Guidelines on the Protection of Persons in Situations of Natural Disasters General Principles... 11 GROUP A: Protection of life; security and Physical integrity of the person; and family ties... 15 A.1 Life saving measures, in particular evacuations... 15 A.2 Protection against separation of families... 19 A.3 Protection against the secondary impacts of natural disasters... 19 A.4 Protection against violence, including gender-based violence... 20 A.5 Security in host families and communities, or in collective shelters... 25 A.6. Dealing with mortal remains... 26 GROUP B: Protection of rights related to the Provision of FOOD; HEALTH; SHELTER; AND EDUCATION... 29 B.1 Access to and provision of humanitarian goods and services general principles... 29 B.2 Provision of specific goods, such as adequate food, water and sanitation, shelter, clothing; essential health services, and education... 32 GROUP C: PROTECTION OF RIGHTS RELATED TO HOUSING; LAND AND PROPERTY; LIVELIHOODS AND SECONDARY AND HIGHER EDUCATION... 39 C.1 Housing, land and property, and possessions... 39 C.2 Transitional shelter, housing and evictions... 41 C.3 Livelihood and work... 42 C.4 Secondary and higher education... 43

iv GROUP D: Protection of RIGHTS RELATED TO DOCUMENTATION; MOVEMENT; RE-ESTABLISHMENT OF FAMILY TIES; EXPRESSION AND OPINION; AND ELECTIONS... 45 D.1 Documentation... 45 D.2 Freedom of movement, particularly in the context of durable solutions... 46 D.3 Re-establishing family ties... 49 D.4 Expression, assembly and association, and religion... 52 D.5 Electoral rights... 53 ANNEX I: GLOSSARY... 55 ANNEX II: PROTECTION OF SPECIFIC GROUPS OF PERSONS CROSS-REFERENCES TO RELEVANT GUIDELINES... 61 ANNEX III: REFERENCES TO CODES OF CONDUCT, GUIDELINES AND MANUALS... 67

v FOREWORD Human rights don t disappear the moment an earthquake, a hurricane or a tsunami strikes. We witnessed after the Indian Ocean tsunami, the earthquake in Haiti and many other disaster situations that during relief and recovery efforts the protection of human rights gains in importance as it can safeguard the dignity of those affected. People are at their most vulnerable in times of crisis so preventing discrimination and abuse is vital. To promote and facilitate a rights-based approach to disaster relief, the Inter-Agency Standing Committee (IASC) adopted Operational Guidelines on Human Rights and Natural Disasters in 2006. The Guidelines are a major contribution to the promotion of a rights-based approach in situations of natural disasters. Following the feedback from the field-testing of the guidelines we have incorporate lessons-learned from the field into a revised version of the Guidelines. This revised version also expands the rights-based approach to include preparedness measures. Small steps in preparedness can have a major impact once a disaster strikes. This document is the result of collaborative work over several years. We would particularly like to thank the members and partners of the IASC who helped formulate the Guidelines, as well as the individuals who put so much time and effort into seeing them come alive. We would also like to thank the Brookings-Bern Project on Internal Displacement for the generous support provided in the process. The Guidelines are short and easy to read. We hope that they will be a helpful tool for international and non-governmental humanitarian organizations as well as governments to use human rights as a framework in disaster preparedness, response and recovery activities. Valerie Amos Under-Secretary-General and Emergency Relief Coordinator for Humanitarian Affairs Walter Kälin Representative of the UN Secretary-General on the Human Rights of Internally Displaced Persons

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1 Part I: Introduction 1. How do natural disasters affect human rights? Natural disasters 1 are traditionally seen as situations creating challenges mainly related to the provision of humanitarian assistance. Less attention has been devoted to the need for human rights protection in this particular context. In particular, the tsunamis, hurricanes and earthquakes, which hit parts of Asia and the Americas in 2004 and 2005, as well as the Haiti earthquake of 2010, highlighted the fact that affected persons may face multiple human rights challenges in the aftermath of natural disasters, such as: Lack of safety and security (e.g. rampant crime, secondary impacts of natural disasters, etc.); Gender-based violence; Unequal access to assistance, basic goods and services and discrimination in aid provision; Abuse, neglect and exploitation of children; Family separation, particularly for children, older persons, persons with disabilities and other individuals who may rely on family support for their survival; Loss/destruction of personal documentation and difficulties to replace it, in particular due to inadequate birth registration mechanisms; Inadequate law enforcement mechanisms and restricted access to a fair and efficient justice system; Lack of effective feedback and complaint mechanisms; Unequal access to employment and livelihood opportunities; Forced relocation; Unsafe or involuntary return or resettlement of persons displaced by the disaster; or Lack of property restitution and access to land. 1 For this notion, see Annex I, Glossary.

2 IASC OPERATIONAL GUIDELINES ON THE PROTECTION OF PERSONS in situations of NATURAL DISASTERS Experience has shown that, while patterns of discrimination and disregard for human rights may emerge during the emergency phase of a disaster, the longer the effects of the disaster last, the greater the risk of human rights violations becomes. Experience has also shown that pre-existing vulnerabilities and patterns of discrimination usually become exacerbated in situations of natural disasters. Particularly at risk are those among the affected populations who are forced to leave their homes or places of habitual residence because of the disaster and who, as a result, become internally displaced persons 2 and should be treated in accordance with the 1998 Guiding Principles on Internal Displacement. Often, negative impacts on the human rights concerns after a natural disaster do not arise from purposeful policies but are the result of inadequate planning and disaster preparedness, inappropriate policies and measures to respond to the disasters, or simple neglect. As stated by the Secretary General...the risks and potential for disasters associated with natural hazards are largely shaped by the prevailing levels of vulnerability and the effectiveness of measures taken to prevent, mitigate and prepare for disasters. 3 These challenges could be mitigated or avoided altogether if the relevant human rights guarantees were taken into account by national and international actors, in all phases of the disaster response: preparedness, relief and recovery. 2. Why does a human rights based approach help protect persons in situations of natural disasters? A protection perspective can bring a strategic dimension to humanitarian assistance programmes, namely one of promoting and securing the fulfilment of human rights. Experience shows that assistance cannot simply be assumed to be a neutral activity affecting everyone equally and in a positive way. The manner in which assistance is delivered, used and appropriated, as well as the context in which it is taking place, has an important impact on whether the needs and human rights of affected persons are being respected or fulfilled. A human rights-based approach provides the framework and necessary standards for humanitarian assistance activities. It grounds the basis for humanitarian action in universal principles, such as human dignity and non-discrimination, as well as a set of universally accepted human rights. Those affected by the disaster thus become individual rights holders who can claim rights from particular duty bearers rather than simply being passive beneficiaries and recipients of charity. 2 For this notion see Annex I, Glossary. 3 Report of the Secretary General to the General Assembly, On international cooperation on humanitarian assistance in the field of natural disasters, from relief to development, A/60/227.

3 Introduction In addition, a human rights-based approach can enhance the protection value of assistance activities: If, e.g., authorities provide women and children with sufficient food and adequate housing in a secure environment without discrimination, these persons are less exposed to the risks of sexual exploitation, child labour and violence than they would be if they were excluded from such assistance. If humanitarian assistance is not based on a human rights framework, it risks having too narrow a focus, and not all the basic needs of the victims will be integrated into a holistic planning and delivery process. Factors that are important to recovery later on may also be overlooked. Furthermore, people affected by natural disasters do not live in a legal vacuum. They belong to the population of countries that have ratified international and regional human rights instruments and enacted constitutions, laws, rules and institutions that should protect these rights. Therefore, States are directly responsible for respecting, protecting and fulfilling the human rights of their citizens and other persons under their jurisdiction. Thus, human rights remain important as norms underpinning humanitarian work in natural disasters. Despite the existence of national disaster management laws in many countries, and certain international provisions on specific aspects of disaster response, human rights law provides an important and comprehensive international legal framework to guide humanitarian response activities. 4 Most international and many national humanitarian organizations, while not directly bound by international human rights treaties, accept that human rights should underpin their actions. In the interest of the affected people, they should ensure that these rights are respected and protected even beyond the strict wording of their mandates and, at a minimum, refrain from promoting, actively participating in, or in any other manner endorsing policies or activities, which do or can lead to human rights violations by States. The challenge often is how to apply human rights in an operational context, given the many potential humanitarian and human rights dilemmas arising in situations of natural disasters, among other challenges. At the operational level, a human rights framework helps to: zidentify relevant needs and interests of affected persons: Example: Human rights law provides for the freedom of movement and the right to choose one s place of residence, thus protecting internally displaced persons choice to return to their homes or settle elsewhere in the country. Human rights law in contrast does not provide for a right to credit, thus leaving it to a large extent to the discretion of agencies and authorities whether or not to set up a micro-credit program for affected persons. 4 In the context of natural disasters, international humanitarian law as a branch of law applicable in situations of armed conflicts is not applicable in natural disaster settings unless in an armed conflict civilians under the control of a party to the conflict are affected. This exceptional situation is not addressed in these Operational Guidelines.

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5 Introduction zidentify rights holders and duty bearers: Examples: (1) According to the Convention on the Rights of the Child, children are entitled to have their best interests given paramount consideration and are therefore rights-holders. (2) According to many human rights conventions, the State as the main duty bearer has a duty to provide police protection in camps and collective centres. zidentify the limitations of what people can demand: Example: As the freedom of movement is not an absolute right, forced evacuations or relocations are permissible in certain exceptional cases (see below guidelines A.1.4 and D.2.4). zensure that humanitarian action meets human rights standards: Example: The human rights standard that food, shelter or health services must be accessible for persons with special needs requires for example to organize humanitarian action in a way addressing the specific access problems of female headed households, older people, persons with disabilities or others with particular vulnerabilities. 3. What is protection? A definition According to the Inter-Agency Standing Committee (IASC) protection is defined as: all activities aimed at obtaining full respect for the rights of the individual in accordance with the letter and the spirit of the relevant bodies of law (i.e. HR law, IHL, refugee law). 5 Such activities can be responsive, i.e. aiming to prevent imminent or stop on-going violations, remedial, i.e. aiming to provide redress (e.g. access to justice, reparation or rehabilitation) for past violations, or environment-building, i.e. aiming at creating the necessary legal and institutional framework, capacity and awareness that is necessary to promote respect for human rights and prevent future violations. 6 Protection actors and their obligations This definition of protection has to be seen in the context of fourfold obligations that international human rights law imposes on States to respect human rights, i.e. to refrain from actively violating them; to protect such rights, i.e. to intervene and take protective action on behalf of the victim against threats by others or stemming from a situation; to fulfil them, i.e. to provide goods and services necessary to allow people to fully enjoy their rights; and to discharge these obligations without discrimination. 5 IASC IDP Protection Policy 1999. The definition was originally adopted by a 1999 Workshop of the International Committee of the Red Cross (ICRC) on Protection. 6 IASC IDP Protection Policy 1999; Global Protection Cluster Working Group, Handbook for the Protection of Internally Displaced Persons, March 2010, p. 7.

6 IASC OPERATIONAL GUIDELINES ON THE PROTECTION OF PERSONS in situations of NATURAL DISASTERS In a temporal perspective, these duties mean that States have, in particular: (a) to prevent violations of human rights from occurring or from re-occurring; (b) to stop them while they are happening by making sure that State organs and authorities respect the rights concerned and protect victims against threats by third parties or stemming from situations including natural disasters; and (c) to ensure reparation and full rehabilitation once a violation has happened. Where the capacity and/or willingness of the authorities to fulfil their responsibilities is/are insufficient, the international community plays an important role in supporting and complementing the efforts of the State. The scope and complexity of many natural disasters call for the active involvement of organizations both within and outside the UN system which possess special expertise and resources. Humanitarian and development actors are committed to respect human rights guarantees, in particular civil and political rights, a commitment embodied in the principle of do no harm. 7 They also play an important role in fulfilling economic, social and cultural rights by providing humanitarian assistance including food, water and sanitation, shelter, health services and education. However, distributing humanitarian goods and providing humanitarian services, while greatly contributing to the enjoyment of human rights by affected persons, are not as such protection activities. They become so insofar as they specifically aim at preventing future, stopping on-going and redressing past violations of such rights. Thus, the concept of protection in the context of humanitarian action can be understood as the role humanitarian and (in the context of recovery) development actors play with regard to ensuring that the rights of affected persons under international human rights law are respected, protected and fulfilled without discrimination. Protection in practice Protection is about securing human rights. To make this abstract notion more tangible, it is useful to draw from the experience that key protection challenges typically consist of situations where people are harmed or neglected, where access to available humanitarian goods and services is curtailed, where people whose rights are disregarded or have been violated do not have the possibility or are impeded from asserting these rights, and where they face discrimination. For practical purposes, protection activities can be classified in the following way: 1. Harm: Activities addressing (past, present or future) harm inflicted on or caused by neglect of people in contravention of human rights guarantees; 2. Lack of access: Activities aimed at ensuring that people in need have access to goods and services protected by human rights such as adequate food, water and sanitation, shelter, health services, education, etc., and that obstacles impeding or hindering access are removed; 7 For this notion see Annex I, Glossary.

7 Introduction 3. Incapacity and obstacles to claim one s rights: Activities aimed at ensuring that people can exercise their rights themselves and assert them in case of violations, as well as activities strengthening their capacities in this respect, in particular in cases of: (i) Lack of information, consultation and participation regarding decisions affecting the persons concerned and their rights; (ii) Lack of documentation; (iii) Lack of effective remedies against violations, including access to courts and reparation for violations of their rights; and (iv) Lack of accountability for violations. 4. Discrimination: Activities aimed at ensuring that people are not singled out for harm, denied access, unable to assert their rights, or otherwise disadvantaged on the basis of their race, colour, sex, language, religion, political or other opinion, national or social origin, property, disability, birth, age or other status, i.e. discriminated against. What exactly such protection activities are comprised of depends to a large degree on the actual circumstances and the opportunities as well as the constraints. However, protection tools typically comprise the following: 1. Monitoring of situations and identification of relevant protection issues; prioritization of protection activities on the basis of needs; 2. Advocacy with relevant stakeholders (confidentially or publicly); 3. Capacity building of relevant stakeholders as well as affected persons and communities; and 4. Direct protection delivery for affected persons, e.g. transportation of persons who want to evacuate from disaster-affected areas; lighting of water points and sanitation areas in camps and collective centres to prevent or reduce instances of gender-based violence; provision of legal aid to victims of human rights violations. 4. What IS the purpose and scope of these Operational Guidelines? Audience and purpose These Operational Guidelines primarily aim to help international and non-governmental humanitarian organizations and members of the Inter-Agency Standing Committee to ensure that disaster relief and recovery efforts are conducted within a framework that protects and furthers human rights of affected persons. Specifically, they aim to: Ensure that human rights principles and protection standards including the fundamental principle of non-discrimination are integrated into all disaster response and recovery efforts from the earliest stage possible;

8 IASC OPERATIONAL GUIDELINES ON THE PROTECTION OF PERSONS in situations of NATURAL DISASTERS Identify relevant measures to ensure that affected persons and their communities are fully consulted and can actively participate, to the extent possible, in all stages of the disaster response in accordance with their human rights; Complement (but not replace) existing guidelines on humanitarian standards in situations of natural disasters; and Provide a basis for humanitarian actors when entering into dialogue with governments about their obligations towards affected people under human rights law. The Operational Guidelines may also be useful for those governmental actors, in particular disaster management institutions, who are primarily responsible for providing protection and humanitarian assistance to affected persons. Furthermore, they may also inform national laws and policies. These Operation Guidelines may also be useful for civil society in countries affected by natural disasters. Scope The Operational Guidelines cover response and recovery in situations of natural disasters. While they do not deal with preparedness and risk reduction as such, references to possible measures for preparedness are included where appropriate. Furthermore, these Guidelines can be used for inserting protection issues in disaster preparedness policies and strategies, namely at national and regional levels, through promotion of training activities and capacity building of entities involved in the disaster management as well as human rights activities; improvement of legal and institutional frameworks; and contingency plans. The Operational Guidelines spell out key principles which should guide humanitarian action in situations of natural disasters and are accompanied by possible activities, which are concrete and real-life examples of how the key principles could be implemented in a given context. Indicated activities are illustrative, not exhaustive and therefore do not replace more detailed guidance as referenced in Annex III. Activities included in these Guidelines aim at: Preventing or stopping harm; Ensuring that affected persons have access to relevant goods, services and opportunities; Ensuring that affected persons can claim their rights; or Avoiding or combating discrimination. The Operational Guidelines are informed by and draw on relevant international human rights law, existing standards and policies pertaining to humanitarian action, and human rights guidelines on

9 Introduction humanitarian standards in situations of natural disaster. 8 However, the Operational Guidelines do not list the rights of persons as enshrined in international law. Rather, they focus on what operational standards humanitarian actors may be guided by in order to implement a rights-based approach to humanitarian action in the context of natural disasters. 9 While these Guidelines have been drafted with the consequences of quick-onset natural disasters in mind, most of them are also relevant in preparation for or after other kinds of disasters, such as slow-onset disasters. Structure The Guidelines first set out some general principles. For practical reasons, the presentation of key principles relevant for the protection of the human rights of affected persons is divided into four chapters, namely: (A) Protection of rights related to protection of life; security and physical integrity; and the protection of family ties in the context of evacuations. These guarantees are civil and political rights 10 particularly relevant already during and immediately after the disaster occurs. Some of them, in particular the right to security and physical integrity remain important throughout the disaster response, e.g. in the context of gender-based violence; (B) Protection of rights related to the provision of food; health; shelter; and education. These social rights 11 help to ensure that survivors of the disaster receive life-saving humanitarian assistance, particularly during the emergency phase and, to the extent necessary, also at later stages; (C) Protection of rights related to housing, land and property; and livelihoods. These are economic, social and cultural rights that start becoming particularly relevant once the emergency phase is over and recovery efforts commence; and (D) Protection of rights related to documentation, free movement in the context of durable solutions for internally displaced persons; re-establishment of family ties, expression and opinion; and elections. These are civil and political rights that may become more important the longer the recovery phase lasts. 8 The Guidelines are based on the full spectrum of the universal human rights instruments, as far as appropriate, as well as on relevant regional human rights conventions and other standards, such as the Guiding Principles on Internal Displacement, the Sphere Project s Humanitarian Charter and Minimum Standards in Disaster Response (the Sphere Handbook), and the IFRC Code of Conduct. The Operational Guidelines should be seen as complementing these standards and policies and interpreted so as to be consistent with them. 9 Currently the UN s International Law Commission is in the process of preparing standards addressing additional State responsibilities in the context of natural disaster relief, which run parallel to the immediate need of the humanitarian agencies for guidance. 10 At the international level, these rights are primarily enshrined in the 1966 International Covenant on Political and Civil Rights. 11 They are primarily enshrined in the 1966 International Covenant on Economic, Social and Cultural Rights.

10 IASC OPERATIONAL GUIDELINES ON THE PROTECTION OF PERSONS in situations of NATURAL DISASTERS Thus, users may limit themselves to consult categories A and B during the immediate emergency phase and turn to C and D at a later stage. However, only the full respect of all rights mentioned in these chapters can ensure adequate protection of the human rights of those affected by natural disasters. All human rights are universal, indivisible, interdependent and interrelated. 12 The structure of these Guidelines thus does not suggest any hierarchy among relevant rights but rather helps to quickly identify those rights that are primarily relevant during a given phase of a disaster. 12 World Conference on Human Rights in Vienna, Vienna Declaration and Programme of Action UN Doc A/ CONF.157/23, 12 July 1993.

11 Part II: IASC Operational Guidelines on the Protection of Persons in Situations of Natural Disasters General Principles I. General guarantees for persons affected by natural disasters I.1 Persons affected by natural disasters (affected persons) should be recognized and treated as persons entitled to enjoy the same rights and freedoms under international human rights law as others in their country, and to not be discriminated against on the basis of their race, colour, sex, disability, language, religion, political and other opinion, national or social origin, property, birth, age or other status. Targeted measures to address specific assistance and protection needs of women and children and particular categories of affected populations, including but not limited to older persons, persons with disabilities, persons living with HIV/AIDS, single heads of households and child-headed households, internally displaced persons or members of ethnic or religious communities and indigenous peoples, do not constitute discrimination if, and to the extent that, they are based on differing needs. I.2 Persons affected by a natural disaster or facing an imminent risk of being affected should be provided with easily accessible information in a language they understand concerning: (a) The nature and level of disaster they are facing; (b) The possible disaster risk and vulnerability reduction measures that can be taken; (c) Ongoing or planned humanitarian assistance, recovery efforts and their respective entitlements; and (d) Their rights under international and domestic law. I.3 Affected persons should be informed and consulted on measures taken on their behalf and given the opportunity to take charge of their own affairs to the maximum extent and as early as possible. They should be able to participate in the planning and implementation of the various stages of the disaster response. Targeted measures should be taken to include those who are traditionally marginalized from participation in decision-making.

12 IASC OPERATIONAL GUIDELINES ON THE PROTECTION OF PERSONS in situations of NATURAL DISASTERS I.4 Affected persons should be entitled to and supported in claiming and exercising their rights and provided with effective remedies, including unimpeded access to the justice system, in case of violations. I.5 In all decisions and actions concerning children, the best interest of the child should be a primary consideration. I.6 Persons who have been ordered or forced to flee or to leave their homes or places of habitual residence or who have been evacuated as a result of a natural disaster or its effects, or were obliged or forced to leave in order to avoid them, and have not crossed an internationally recognized State border are internally displaced persons in accordance with the 1998 Guiding Principles on Internal Displacement and should be treated accordingly. I.7 The human rights of the affected persons and the impact of humanitarian activities on these rights should be regularly monitored. To this effect, existing monitoring mechanisms should be strengthened or new mechanisms established. Monitors should be given access to areas where humanitarian operations take place as well as to all affected persons. I.8 Protection activities should be undertaken and prioritized on the basis of identified needs of affected persons. Such needs should be identified and assessed on the basis of non-discriminatory and objective criteria, and in consultation with the affected population. Collected data should be disaggregated by age and gender. I.9 Protection activities should be carried out in a manner that respects the cultural sensitivities prevailing in areas affected by the disaster, providing that they do not contravene existing international human rights standards. II. Role of States and other actors contributing to the humanitarian response II.1 States have the primary duty and responsibility to provide assistance and protection to persons affected by natural disasters. In doing so, they are obliged to respect the human rights of affected persons and to protect them from violations of their rights by private actors (e.g. individuals and groups committing crimes) as well as from dangers arising from the disaster (e.g. secondary impacts of natural disasters). II.2 International humanitarian organizations and agencies and non-governmental organizations contributing to the humanitarian response: Offer their services in support of persons affected by natural disasters and in need of protection and humanitarian assistance when and to the extent that the authorities concerned are unable or unwilling to provide the required humanitarian assistance;

13 general principles Accept that human rights underpin humanitarian action. In situations of natural disasters they should therefore respect the human rights of persons affected by disasters at all times and advocate for their promotion and protection to the fullest extent. Such organizations should not promote, actively participate in, or in any other manner endorse policies or activities leading or likely to lead to human rights violations or abuses; Are guided by these Operational Guidelines in their activities, in particular when monitoring and assessing the situation and needs of affected persons, when planning, programming and implementing their own activities as well as when entering into a dialogue with governmental authorities on the State s duties and responsibilities vis-à-vis affected persons under international law, and supporting their activities; Carry out their activities in accordance with the principles of humanity, independence, impartiality and neutrality; and Remain accountable to all relevant stakeholders, including to the affected persons. II.3 All relevant humanitarian actors should ensure coordination of their protection activities among themselves and with national and local authorities while respecting and taking into account respective mandates. II.4 Humanitarian assistance should not be used for purposes other than humanitarian, e.g. to achieve political goals or to divert goods to persons not in need of them.

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15 GROUP A: Protection of life; security and Physical integrity of the person; and family ties A.1 Life saving measures, in particular evacuations A.1.1 The life, physical integrity and health of persons exposed to imminent risks created by natural disasters, including in particular of persons with specific needs, should be protected, to the maximum extent possible, wherever those persons may be located. Informing affected persons, in a language they understand, about expected risks, proposed precautions and facilities such as safe escape routes and emergency shelters in their neighbourhood; and Activating alert systems and preventive protection measures in particular for persons with special needs. Preparedness measures: Community/village-based disaster risk management planning; community awareness raising programs on the nature of the risks and how to protect themselves; Integration of disaster awareness into educational curricula; First aid trainings for all humanitarian responders; Implementation of disaster preparedness and mitigation measures, e.g. riverbed maintenance in flood-prone areas; participatory community vulnerability assessments; and Supply of protective measures for the communities and households, such as maps with evacuation routes or whistles to alert others of upcoming dangers. A.1.2 If such measures are not sufficient to protect them, the departure of endangered persons from the danger zone should be facilitated. Making arrangements for protective shelters and urging people to go to them; Providing information about evacuation routes in a language people can understand and in a manner that is accessible to them; and Providing assistance for persons with special needs enabling them to leave.

16 IASC OPERATIONAL GUIDELINES ON THE PROTECTION OF PERSONS in situations of NATURAL DISASTERS Preparedness measures: Creation of disaster management committees at the local level; Installation of signposts and information panels indicating evacuation routes/location of protective shelters in areas at a particularly high risk of disasters such as tsunamis or sudden floods; and Community evacuation exercises/training before the disaster strikes. A.1.3 To the extent that endangered persons cannot leave on their own they should be evacuated from the danger zone. Ensuring that information about evacuation measures and assembly sites are publicly announced in all areas at risk; Identifying persons with special needs and mobility challenges, including persons with disabilities, older persons, persons in hospitals and homes, or prisoners, and providing transportation for them; Providing transportation for affected populations in general; and Providing protection for homes and possessions left behind by evacuees. Preparedness measures: Participation of the population in the identification of suitable alternatives, evacuation routes and of measures to be taken to safeguard their homes and assets left behind; and Establishment of up-to-date photographic records of property and belongings. A.1.4 Persons unwilling to leave should not be evacuated against their will unless such forced evacuation: (a) Is provided for by law; (b) Is absolutely necessary under the circumstances to respond to a serious and imminent threat to their life or health, and less intrusive measures would be insufficient to avert that threat; and (c) Is, to the extent possible, carried out after the persons concerned have been informed and consulted. Informing and consulting populations at risk on where they are being evacuated to and for how long; and

17 GROUP A: Protection of life; security and Physical integrity of the person; and family ties Consulting populations at risk on the reasons why people do not want to be evacuated. Preparedness measures: Adoption of legislation allowing for and circumscribing the conditions for evacuations; Technical assessments of the degree of risk and the possibility of less intrusive measures in disaster prone areas; Public awareness-raising of circumstances that may require forced evacuation; Information/consultation on how and when forced evacuations will be implemented; and Consultation with the potentially affected persons on possible obstacles to voluntary evacuation, and inclusion of identified needs in the contingency planning. A.1.5 Evacuations, whether voluntary or forced, should be carried out in a manner that fully respects the rights to life, dignity, liberty and security of those affected and that does not discriminate against anyone. To the extent possible, the people concerned should be informed, in a manner that is accessible to them and in a language they can understand, of the likely duration and process of the evacuation as well as the reasons why it is necessary. Registering evacuated persons and their belongings and monitoring of their evacuation; and Giving priority to persons with specific needs in situations where transportation means are limited. A.1.6 Persons who leave or are evacuated should be supported to stay as close to their places of habitual residence as the security/safety situation allows. Identifying and prioritizing suitable nearby evacuation sites; and Actively searching for host families in the vicinity. Preparedness measures: Preparation for the reception of evacuated persons and their protection according to the Guiding Principles on Internal Displacement; and Identification of host families as well as preparation of possible remuneration schemes for hosting.

18 IASC OPERATIONAL GUIDELINES ON THE PROTECTION OF PERSONS in situations of NATURAL DISASTERS A.1.7 The designated evacuation centres or temporary shelter zones, which affected persons are brought to or received in, should be safe and not expose them to further risk. 14 They should provide living conditions that respect the dignity of the persons concerned. Conducting assessments of the safety of such sites to ensure that minimum physical safety requirements are fulfilled and, to the extent possible, taking measures to mitigate identified risks; Where identified risks cannot be sufficiently mitigated, organizing immediate relocation to safer sites; Establishment of suitable forms of self-governance and structures of participation among the displaced persons hosted in the evacuation centre, including persons with specific needs; Set up mechanisms to inform in a timely manner all persons hosted in the evacuation centre about the situation and future prospects; and Conducting awareness raising and training activities on protection of displaced persons hosted in the evacuation centre, and using these opportunities to collect information on potential protection issues. Preparedness measures: Selection criteria for evacuation centres (geographic location; building type and condition; capacity and size of the building; occupancy period; accessibility, communication, sanitation and cooking facilities, backup utilities, etc.); Determining roles and responsibilities for supervision, coordination and management at evacuation sites; Prepositioning of kits for persons with specific needs (recreational kits for children, etc.) or kits specifically designed for evacuation centres; and Ensuring that persons working with displaced persons hosted in evacuation centres or temporary shelters are trained in and sign codes of conduct. A.1.8 International and non-governmental organizations providing protection and assistance should not carry out or participate in forced evacuations, unless an imminent and serious threat to the lives, physical integrity or health of the evacuees cannot be averted without the involvement of the organizations concerned. 14 See, in particular, below A.3 and A.4.

19 GROUP A: Protection of life; security and Physical integrity of the person; and family ties A.2 Protection against separation of families 15 A.2.1 During an evacuation, family separation should be minimized. To the extent possible, priority should be given to evacuating children together with a parent/grandparent or guardian. Evacuation of children as a group without their parents should be done as a last resort. Using identification tags or bracelets for children; Registering evacuated children and their parents; and Registering locations evacuated children are brought to and informing parents about such locations. Preparedness measures: Identification of single children/of households that are too numerous to be evacuated together; Distribution of identification material prior to evacuation; and Involvement of parents and schools in identifying evacuation locations for children. A.2.2 Children who are separated or unaccompanied during an evacuation should be placed in temporary interim care. Institutional or long-term adoption arrangements should be avoided as long as the situation remains unsettled. Identifying suitable foster homes/parents for temporary interim care and monitoring them; and Suspension of adoption proceedings to adoptive parents abroad that have not been finalized before the disaster occurred. A.3 Protection against the secondary impacts 16 of natural disasters A.3.1 Persons affected by natural disasters should be protected against the dangers of potential secondary impacts of natural disasters. 15 See also D.3 Re-establishing Family Ties. 16 For this notion, see Annex I, Glossary.

20 IASC OPERATIONAL GUIDELINES ON THE PROTECTION OF PERSONS in situations of NATURAL DISASTERS 17 Informing affected persons about potential secondary impacts; Conducting risk assessment of sites where affected people continue to stay; and Conducting risk assessment of sites where affected persons have fled to or were brought to and, where necessary, introducing technical adaptation or correction measures, for instance to prevent flooding, sanitation overflow, etc. at such sites; or if not possible or sufficient, organizing relocation to other, safer sites. Preparedness measures: Mapping and updating of risks; and Pre-identification of safe sites. A.3.2 Persons affected by natural disasters should be protected against the dangers of chemicals, toxic waste, anti-personnel landmines and unexploded ordinances, and other dangerous materials that may have been dislodged, concealed or obscured in the course of the natural disaster. Fencing off and marking relevant areas; Alerting specialized organizations to take appropriate measures; and Conducting information and awareness campaigns. Preparedness measures: Mapping and removal of chemicals, toxic waste, landmines, unexploded ordinances, and other dangerous materials is given priority in areas that are at risk of disasters. A.4 Protection against violence, including gender-based violence A.4.1 During and after the emergency phase, the security of persons affected by the natural disaster should be ensured. Preventive measures: zidentifying and mapping potential sources of violence outside and within the affected population; 17 For other measures, see also A.1.7.

21 GROUP A: Protection of life; security and Physical integrity of the person; and family ties zidentifying and mapping persons particularly exposed to the risk of violence, for instance single women or girls, single parent households, single or non-accompanied children, older persons, persons with disabilities, etc.; zadvocating for additional deployment of law enforcement personnel able to provide the necessary protection to areas or sites at risk of or experiencing instances of genderbased violence, robberies, looting, etc. or a general break-down of law and order; zconducting awareness raising among persons who are exposed to new specific protection needs as a consequence of the disaster about these new risks, e.g. exploitation, trafficking, etc.; zavoiding large or overcrowded collective shelters; and zincluding representatives of affected populations, including women, children, older persons and persons with disabilities in the design of camps and collective centres, in particular regarding: Design, location and lay-out of shelter; Lighting, fencing and other security measures; and Safe location of and access to food distribution and water points, sanitation facilities, fuel sources, health, education and other community facilities. Protection against hostility of host communities: for such measures, see A.5. Protection against violence within the affected population in camps and collective centres: zseparating men who are not family members from women and children where appropriate; zsetting up, in collaboration with local law enforcement officials, the judiciary and, where relevant, shelter management committees, of child and women-friendly procedures to enable victims and their families to report incidents of domestic violence and to address such incidents; zusing community mobilizers to organize the sheltered persons as a community, including e.g. community policing within the shelter; and zestablishing, in close cooperation with the shelter residents, in particular the women, a guard and/or buddy system among the shelter population. Establishment of monitoring, reporting and referral mechanisms: zestablishing a system of shelter ombudspersons or other complaints and monitoring systems; zestablishing complaint mechanisms in camps and collective centres to ensure that all agencies and service providers are accountable towards evacuees/displaced persons; zestablishing referral mechanisms to refer victims of human rights violations or abuses in a timely manner to the required services; and zensuring regular visits by national human rights mechanisms to areas of displacement and camps or collective centres.

22 IASC OPERATIONAL GUIDELINES ON THE PROTECTION OF PERSONS in situations of NATURAL DISASTERS Protection of affected population from organized crime: for such measures, see A.4.3. Protection of affected populations at sites where humanitarian assistance is being distributed: zas far as possible, providing prior information to the beneficiaries as to when and where assistance will be distributed; zorganizing separate distributions to women, children, older persons and persons with disabilities at different times or places than other beneficiaries; and zwhere humanitarian assistance is provided by armed forces or groups, ensuring that civilian authorities or humanitarian organizations supervise the provision of such relief. Preparedness measures: Preparation of awareness-raising material targeted towards young women and men, girls and boys; Training of law enforcement personnel to work in emergency situations; Mapping of potential sources of security concerns; and Inclusion of safeguards for women s and girls physical and personal security by including them in the pre-identification and planning of shelters. A.4.2 Affected persons, in particular women and girls, should be protected against genderbased violence and survivors of such violence should be provided with appropriate support. Mobilizing community-based action to protect women and children from gender-based violence; Education campaigns on the risk of gender-based violence, as well as on the criminal sanctions for such violence; Distribution of cell-phones with hotline numbers; Establishment of safe places for women and children; Enrolment of children in formal or informal educational activities or provision of other child-friendly spaces at the earliest moment possible; Identifying strategies to meet women s needs for non-food items and planning safe ways of distribution; Ensuring access to gender-sensitive and confidential services (including health, security, legal/justice and psychosocial support), and referral mechanisms as well as adequate

23 GROUP A: Protection of life; security and Physical integrity of the person; and family ties material support for survivors of gender-based violence. This may entail building capacity among service providers and material and technical support to health and other systems; Capacity building for law enforcement agencies on how to investigate and respond to incidents of gender-based violence; inclusion of a sufficient number of trained female security staff, either through fast-track recruitment or use of the women from among affected communities; Setting up, in collaboration with local law enforcement officials, the judiciary and shelter management committees, of child and women-friendly procedures that enable survivors and their families to report incidents of gender-based violence; As soon as possible thorough investigation and prosecution of gender-based violence in a timely manner; as well as effective witness protection; Systematic monitoring of reported incidents of gender-based violence and emerging trends; Education campaigns on the risk of gender-based violence, as well as on the penalties they entail; and Deployment of community mobilizers. A.4.3 Affected persons should be protected against trafficking, child labour, contemporary forms of slavery such as sale into marriage, forced prostitution, sexual exploitation, and similar forms of exploitation. Conducting awareness-raising campaigns targeted towards affected population on the risks of trafficking, exploitation, etc.; Enrolment of children in formal or informal educational activities or provision of other child-friendly spaces at the earliest moment possible; Building the capacity of law enforcement agencies on how to investigate and respond to incidences of trafficking, child labour, and similar forms of exploitation; Including sufficient trained female staff into law enforcement activities, either through fast-track recruitment or involvement of the women in the shelters; Setting up, in collaboration with local law enforcement officials, the judiciary and shelter management committees, of child and women-friendly procedures to enable victims and their families to report incidents of trafficking, child labour, and similar forms of exploitation; and Conducting, as soon as possible, thorough investigations and prosecution of perpetrators of trafficking, child labour, recruitment of children, and similar forms of exploitation; as well as effective victim and witness protection.