Parking guide to Wandsworth
Introduction The aim of this booklet is to provide motorists and other road users with a concise, easy-to-use guide to parking in Wandsworth. Whilst you will find a lot of information in this booklet, please always check the roadside markings and signs before you park your vehicle as traffic regulations are subject to change. Introduction Disclaimer The contents of this booklet are not meant as a definitive statement of law and therefore should not be acted upon without independent professional advice. The council, the Metropolitan Police and the DVLA will not accept any responsibility for any loss occasioned to any person acting or refraining from acting as a result of material contained in this guidance note. The guidance contained in this booklet is clearly subject to change and it is up to individuals to keep themselves abreast of all such changes. Wandsworth Council. All rights reserved. No part of this publication may be reproduced, stored in a retrieval system or transmitted in any form or by means, electronic, mechanical, photocopying, recording or otherwise, without prior written permission of the council. Copies of this guide can be obtained from www.wandsworth.gov.uk/parking 3
Contents Contents Foreword 5 Controlled Parking Zones 6 Controlled Parking Zones & Permits 9 Controlled Parking Zones Exceptions 13 Motorcycles 14 School Keep Clear 15 Transport for London Road Network 15 Footway parking 16 Suspensions 18 Parking in Wandsworth 22 - where you can park 22 - where you should never park 23 Road markings and signs 25 Loading and unloading of goods 26 Enforcement by CCTV 28 Blue Badge holders 31 Health Emergency Badge Scheme 34 Paying by mobile phone 35 How to avoid getting a Penalty Charge Notice (PCN) 37 If you receive a Penalty Charge Notice or Fixed Penalty Notice 42 Penalties 48 Enforcement: who deals with what 50 Contacts 52 Libraries 55 Glossary 56 4
Dear road user, The efficient control of parking is important for safety reasons, in easing traffic congestion and in prioritising kerbside space for residents, businesses, visitors and for indirect users such as pedestrians. It is therefore essential to the economy and quality of life for all. This booklet aims to provide busy road users with comprehensive information about parking in Wandsworth. Foreword Yours faithfully, Brian Reilly BSc (Hons) MCIH Director of Housing and Community Services 5
Controlled Parking Zones Battersea B1 zone 9.30am to 4.30pm Monday to Friday. Max stay - 4 hours. B2 zone 9.30am to 4.30pm Monday to Friday. Max stay - 4 hours. B2 zone Battersea Church Road and Sunbury Lane 9am to 5pm, Monday to Saturday. Max stay - 4 hours. B3 zone 9.30am to 5.30pm Monday to Friday. Max stay - 4 hours. B4 zone 9am to 5pm Monday to Friday. Max stay - 4 hours. A5 Clapham Junction C1 zone 8.30am to 6.30pm Monday to Saturday. Max stay - 2 hours. C2 zone 9.30am to 5.30pm Monday to Saturday. Max stay - 4 hours. C3 zone 8.30am to 6.30pm Monday to Saturday. Max stay - 2 hours. C3 zone 9.30am to 5.30pm Monday to Friday. Max stay - 2 hours. A1 W1 W4 B2 B6 A2 A3 J W2 R1 R2 A4 A6 W3 S4 S5 S1 D5 Q2 S2 S3 L1 L2 Q1 G1 B5 zone 11am to 12pm Monday to Friday. Permit holders only. B6 zone 9am to 4.30pm Monday to Friday. Max stay - 4 hours. Battersea Park Area Battersea Park 9am to 5pm Monday to Friday. Max stay - 4 hours. Permits are not valid in Battersea Park C3 zone 9.30am to 5.30pm Monday to Friday. Max stay - 4 hours. C3 zone 9.30am to 5.30pm Monday to Friday. Max stay - 2 hours. C4 zone 9.30am to 10.30am Monday to Friday. Permit holders only. C4 zone 9.30am to 5.30pm Monday to Friday. Max stay - 4 hours. E5 6
C2 B1 C1 NOTE A new zone has been approved in Kimber Road and Burr Road. The zone in Anhalt Road has been extended during weekdays and to include weekends. B4 C3 C4 B H1 B3 B5 Borough boundary Priority Red Route Clapham South H1 zone 9.30am to 5.30pm Monday to Friday. Max stay - 4 hours. Nightingale Walk only Max stay - 8 hours. H2 zone 10.30am to 11.30pm Monday to Friday. Permit holders only. H2 zone 9.30am to 5.30pm Monday to Friday. Max stay - 4 hours. H3 zone 9.30am to 5.30pm Monday to Saturday. Max stay - 4 hours. H3 zone 9.30am to 5.30pm Monday to Friday. Max stay - 4 hours. Earlsfield L1 zone 9.30am to 4.30pm Monday to Friday. Max stay - 4 hours. L2 zone 9.30am to 4.30pm Monday to Friday. Max stay - 4 hours. L2 zone 10.30am to 11.30am Monday to Friday. Permit holders only. Controlled Parking Zones D4 D1 H2 Furzedown F1 zone 11am to 12pm Monday to Friday. Permit holders only. D2 E2 H3 D3 F1 Crown Copyright. All rights reserved. Wandsworth Council. LA 1000019270 (2015) Garratt Green G1 zone 9.30am to 4.30pm Monday to Friday. Max stay - 4 hours. Putney A1 zone 8.30am to 6.30pm, Monday to Saturday. Max stay - 1 or 2 hours. A2 zone 8.30am to 6.30pm, Monday to Saturday. Max stay - 4 or 10 hours. A3 zone 9.30am to 4.30pm Monday to Friday. (except Balmuir Gardens which has controls of 8.30am to 6.30pm Monday to Friday.) Max stay - 4 or 7 hours. A4 zone 9.30am to 10.30am Monday to Friday. Permit holders only. 7
Controlled Parking Zones A5 zone 9.30am to 4.30pm Monday to Saturday. Max stay - 4 hours. A5 zone 9.30am to 4.30pm Monday to Friday. Max stay - 4 hours. A5 zone 9.30am to 10.30am Monday to Friday. Permit holders only. A6 zone 9.30am to 4.30pm Monday to Friday. Max stay - 4 hours. A6 zone 2pm to 3pm Monday to Friday. Permit holders only. Roehampton R1 zone 10am to 11am Monday to Friday. R2 zone 11am to 12pm Monday to Friday. St John s Hill J zone 9.30am to 4.30pm Monday to Friday. Max stay - 4 hours. Southfields S1 zone 9.30am to 4.30pm Monday to Friday. Max stay - 4 hours. S2 zone 1.30pm to 2.30pm Monday to Friday. (except Replingham Rd which has controls of 9.30am to 4.30pm Monday to Friday.) Max stay - 4 hours. S3 zone 1.30pm to 2.30pm Monday to Saturday. S4 zone 9.30am to 4.30pm Monday to Friday. S4 zone 1.30pm to 2.30pm Monday to Friday. Permit holders only. S5 zone 2m to 3pm Monday to Friday. Tooting Broadway E1 zone 9.30am to 5.30pm Monday to Saturday. Max stay - 4 hours. In some roads near St George s Hospital there are 8 hours max stay bays. E2 zone 9.30am to 5.30pm Monday to Saturday. Max stay - 4 hours. E2 zone 10am to 11am Monday to Friday. Permit holders only Wandsworth Commom and Tooting Bec D1 zone 9.30am to 4.30pm Monday to Saturday. Max stay - 1, 2 or 4 hours. D2 zone 11.30am to 12.30pm Monday to Friday. Permit holders only. D2 zone Crockerton Road 9.30am to 4.30pm, Monday to Saturday. Max stay - 4 hours. D3 zone 9.30am to 4.30pm Monday to Friday. Max stay - 4 hours. D3 zone 9.30am to 6.30pm Monday to Saturday. Max stay - 2 hours. D4 zone 11am to 12pm Monday to Saturday. Permit holders only. D5 zone 9.30am to 4pm Monday to Saturday. Max stay - 2 hours. D5 zone 10am to 11am Monday to Friday. Permit holders only. Wandsworth Town W1 zone 9.30am to 4.30pm Monday to Friday. Max stay - 2 or 4 hours. W2 zone 9.30am to 4.30pm Monday to Friday. Max stay - 2 or 4 hours. W2 zone 10.30am to 11.30pm Monday to Friday. Permit holders only. W3 zone 10.30am to 11.30pm Monday to Friday. Permit holders only. W3 zone 9.30am to 4.30pm Monday to Friday. Max stay - 4 hours. W4 zone 9.30am to 4.30pm Monday to Friday. Max stay - 4 hours. West Hill Q1 zone 10am to 4pm Monday to Friday. Max stay - 4 hours. Q2 zone 10am to 11am Monday to Friday. Permit holders only. 8
Controlled Parking Zones (CPZ) and permits A Controlled Parking Zone (CPZ) is an area where all on-street parking is controlled. This means that parking is only permitted in designated parking bays and that the remainder of the kerbside space is subject to yellow line restrictions. There are signs at the entry roads to all CPZs giving the hours during which the controls and yellow line restrictions are operational. Sometimes, yellow line restrictions within a CPZ extend past the controlled hours and, if this is the case, there will be signs on the kerb or footway providing the hours of restriction. The council s Housing and Community Services department is responsible for the design, operation and regular reviews of these schemes. It endeavours to cater for residents, business users and visitors to a CPZ and there may be several types of parking bay satisfying various requirements. There are a very small number of bays for specific categories of users, e.g. resident and business permit holders only or pay and display only. The most common type of bay in Wandsworth, the shared use bay, is one in which both permit holders and those displaying a pay-and-display ticket may park, ensuring that the most effective use is made of the spaces available. The following paragraphs provide some useful information about CPZs and the types of permit required. Residents If you live in a road within a CPZ it is likely you will need to buy a permit from the council, which will enable you to park in a permit holder or shared use bay. You will need to provide proof that you live in the CPZ and that you keep and use the vehicle for which the permit is required. Controlled Parking Zones (CPZ) and permits A resident permit enables you to park in a resident bay, a shared use bay or a permit holder only bay. Resident permit holders are also permitted to park in some business bays on Saturdays. Sign plates alongside the bay indicate whether this is permitted. 9
Controlled Parking Zones (CPZ) and permits Visitors Pay and display Short term visitors may park in pay and display only or shared use bays. The charge and the maximum length of stay permitted varies and is always shown on the pay and display machine provided. Resident visitor permits When staying for longer periods such as one or several day(s), residents are able to purchase visitor permits for their visitors. Visitor permits can be used in permit holder only and shared use spaces. Each household may purchase up to 100 daily permits (or 100 days worth of permits), this increases to 200 if the purchaser is aged 70 or over or is disabled. Paperless visitor permits A paper less visitor permit (PVPs), also known as a 'virtual visitor permit', is the convenient way to apply for a resident visitor permit. All the options below relating to paper permits are applicable to the paperless ones but paperless permits offer some extra advantages. Time can be booked in advance and cancelled if necessary; the discount for disabled badge holders and the elderly is higher; there is no need to visit the Town Hall, library or apply by post and registration is quick and easy by registering on the council's website. A PVP does not require the visitor to display a paper permit in their vehicle. You will also receive a discount by applying for the permits online. Please note you will need to activate the permit online before your visitor's arrival. Paper visitor permits Visitor permit scratch cards can still be purchased by residents who do not have internet access or would prefer to display a paper permit. They are available from the customer centre at the Town Hall and selected libraries (See page 55). Residents are able to purchase daily (for use in one-hour or all-day zones) and weekly permits (for use in five- or six-day zones) which may be used by their visitors. Each permit is valid for one day or one week. The permit must be correctly validated and displayed in the front of the vehicle. Visitor permits 10
that have been sold to residents, will not be refunded but are still valid and can be used. Trade Trade permits are available to those who are working as trades people e.g. plumbers, builders etc. at a property in a controlled parking zone which is not their permanent place of employment. Although there is no annual limit, trades people are restricted to one application per fortnight. Requests for larger quantities will only be considered if the work continues for more than three months. Paperless trade permits An Online Virtual Trade Permit is the convenient way to apply for a trade permit. There is no need to visit the Town Hall, library, or apply by post and it is quick and easy to register for an account. You will also receive a discount by applying for the permits online. Once a tradesperson has registered for an account they will be ready to submit an application online. We aim to process online applications within two working days. Once an application is approved it gives the tradesperson the freedom to purchase permits and activate parking via their online account as and when parking is required (while the application is valid). Parking can be activated for up to three vehicles per day. An Online Virtual Trade Permit does not require the tradesperson to display a paper permit in their vehicle. Please note the permit will need to be activated online before arrival at the place of work. Paper trade permits Trade permit scratch cards are still available for purchase to traders who do not have internet access or would prefer to display a paper permit. Trade permits that have been sold to tradespersons will not be refunded but are still valid and can be used. They are available from the customer centre at the Town Hall and selected libraries (See page 55). You may purchase daily or weekly permits which are each valid for one day or one week's parking. You will need to provide proof, such as an invoice or an estimate, that you are working in a property or an estimate, that you are working in a property in the CPZ and may purchase up to 15 permits at any one time. Controlled Parking Zones (CPZ) and permits 11
Controlled Parking Zones (CPZ) and permits Pay by phone Visitors can also pay by mobile phone. Please see page 35 for more information. Where to obtain permits To apply for your paperless visitor or trade permits online, please visit the following website and register. www.wandsworth.gov.uk/permits To access our step by step user guide please visit: www.wandsworth.gov.uk/permitshelp You will need to scan and upload your proof of residence and vehicle ownership before your permit can be issued. Please read the guidance notes before making your application for full details relating to the required proof. To view the guidance notes, please visit: www.wandsworth.gov.uk/info/474/street_parking-permits Prior to making an application, please view your CPZ map here: www.wandsworth.gov.uk/info/473/street_parking-zones/218/parking_zones If you are unable to make an online application and you would like us to send you the application forms and guidance notes, or you have any further queries, please do not hesitate to contact us, by calling the Parking Helpline on (020) 8871 8871. You may also apply online at the customer centre of the Town Hall where staff will be on hand to help you. The customer centre is open from 9am to 5pm, Monday to Friday. Visitor and trade permits can be obtained from the libraries in Battersea, Balham, Earlsfield, Northcote, Putney and Tooting. Addresses and permit issuing times are detailed on page 55. 12
Exceptions Public and bank holidays With the exception of parking bays marked for specific users (e.g. disabled and doctors bays), parking bays are not enforced on public and bank holidays. However, yellow line restrictions, moving traffic offences and bus lanes are enforceable on these days as usual. Parking charges apply as usual on bank holidays in Battersea Park. Full details will be provided on the council s website and this should be consulted accordingly. Extreme weather conditions In exceptional circumstances, such as in the event of heavy snowfall, the council may decide to suspend parking enforcement. Notices will be posted on the council s website www.wandsworth.gov.uk/parking Controlled Parking Zones (CPZ) Exceptions 13
Motorcycles Motorcycles Motorcycles may park free of charge and without time limit in any permit holder or shared use parking bay (where both permit holders and those displaying a pay-and-display ticket may park) within all CPZs. This means that residents and businesses do not need a permit for a motorcycle. In addition, there are several solo motorcycle bays with secure holding facilities provided and motorcyclists are asked to use these whenever possible. Motorcycles are not permitted to park in pay-and-display only bays. They are also not permitted to park in suspended bays or those marked for specific users e.g. disabled and doctors bays. Motorcycles should be parked with their back wheel at the kerbside and at either end of the bay where possible. 14
School Keep Clear markings School keep clear zig-zag markings are in place to protect pupils by giving them, and passing motorists, clear lines of sight when crossing the road outside schools. No driver should stop on the zig-zag markings while the school is in session and during the times shown on the adjacent sign, including parents picking up or setting down children. Civil enforcement officers are instructed to issue Penalty Charge Notices (PCNs) to any vehicle stopping on School Keep Clear markings and authorise it for relocation. NB. Please also check the signage to see whether a yellow line waiting restriction is in operation outside of the school times. Transport for London Road Network (TLRN) Priority Red Route Red routes are part of the Transport for London Road Network (TLRN). On many major roads in London yellow lines have been replaced with red lines. For example, in Tooting the A24 (Tooting High Street) is designated as part of the TLRN. Restrictions on these roads and their run-offs into side roads, are enforced by the Police Community Service Officers under the direction of TfL, not by the council s enforcement contractor. Your CPZ resident, visitor or business permit will not allow you to park on the TLRN. Short stay bays are provided on the TLRN which require no permit or payment. Illegal parking on the TLRN may result in a Penalty Charge Notice (PCN) being issued. If you would like further information about the TLRN, please visit TfL s website at www.tfl.gov.uk. School Keep Clears / Transport for London Road Network 15
Footway parking Footway parking It is an offence, for which a Penalty Charge Notice could be issued, to park with one or more wheels on any part of an urban road other than a carriageway. The council regularly enforces footway parking throughout the borough and where pedestrian safety is jeopardised, tickets are issued and vehicles are authorised for removal. However, in a small number of streets, where the carriageway is too narrow to allow vehicles to park fully on the carriageway and there is a high demand for resident parking, the design of the controlled parking zone (CPZ) has included some degree of footway parking. This has been implemented only after a thorough review of all alternative options and where the footway was of a sufficient width so that the passage of pedestrians was not compromised. 16
In some uncontrolled areas (i.e. those where a CPZ has not been introduced), particularly where the carriageway is narrow and the footway comparatively wide, residents routinely park their vehicles on the footway to allow traffic to pass and to avoid damage. As motorists park on the footway to various degrees and in some cases force pedestrians to walk in the carriageway to pass, complaints of obstruction still arise. Complaints are also received from drivers who have been issued with a PCN for parking on the footway. In the few locations where an exemption to the ban on footway parking has been introduced, it is clearly indicated by signs and road markings. Footway parking Footway parking is prohibited throughout the whole of London at all times, however, It has long been the policy in the borough of Wandsworth to allow motorists to park on the footway where the carriageway is narrow and where there are no kerbside restrictions in place as long as a minimum 1.2 metres of footway space is left for wheelchair users or pedestrians with a double buggy. Please see photos on page 24 for further guidance. 17
Suspensions Suspensions Domestic bay suspensions In certain circumstances parking spaces may be suspended by the council or the police to allow for building operations, domestic removals, weddings, funerals or special events (boat races, Wimbledon tennis), crane operations (subject to prior approval from the network co-ordinator on (020) 8871 6711), filming (applications must be submitted via the council s film office), road works, mobile workshops, access to sites (subject to council s approval). Parking in areas where there are no parking restrictions We are unable to suspend parking in an area where there are no parking restrictions - except for funeral corteges (hearse and limousines only (limit applies), not private cars) or special events (limit applies subject to approval). Residents must make their own arrangements in all other circumstances (e.g. domestic removals); with the exception of any highway maintenance works or major utility works for which the appropriate permissions must be granted by the authority. Public and bank holidays We cannot suspend parking on public and bank holidays, unless it is for the purpose of a special event or utility works, for which appropriate permissions have been granted. Charges and length (m) for bay suspensions There is a charge for this service for each five metre space required (one car space). 18
Notice period In order for your application to be processed on time, and warning notices to be given to other residents, all initial applications and payments must be received a minimum of five clear working days before you need the suspension to start. The day of submission is not included in the notice period irrespective of whether it is received prior to midday. The office hours are Monday to Friday, 8am to 5pm. Applications received after 5pm or on a Saturday or Sunday will be classified as received on the next working day. In most cases a charge will be made for this service. Suspensions Please note these times refer to the office hours of the highway licensing team during which telephone enquiries can be made. For personal visits, please see page 52 for the opening times of the customer centre at the Town Hall. We are unable to process applications that are received without giving the five clear working days notice. What we do When it is necessary to suspend parking spaces this will normally be done by displaying a warning sign a minimum of four working days before the suspension is due to start, and by leafleting cars and households in the immediate vicinity. The regulations require that the suspension warning sign should be placed in or adjacent to the suspended area and this is usually done by displaying a sign on the nearest post or lighting column to the suspended area bearing a parking sign (providing such a post is available). This applies even if a telegraph pole or tree may be closer. Therefore, drivers should always check the nearest parking bay sign post to where they have parked, to find out whether a suspension applies. If a parking bay sign post is not available, suspension signs may be placed on the nearest street furniture (for example, a lighting column) to the suspended area. 19
Suspensions If a suspension relates to an emergency, it may not be possible to provide advance warning. Drivers should always check that a bay is in operation both before parking and each day if the vehicle is to be left for longer periods. Vehicles that remain parked in a suspended bay when the suspension comes into operation will be issued with a Penalty Charge Notice (PCN) and may be relocated to the nearest legal parking space. If you wish to find out if your vehicle has been relocated, please call the parking enforcement team (client services) on (020) 8871 6660. Make a suspension request You can make a suspension request online, download a form or contact the inspection and enforcement team on the Parking Helpline on (020) 8871 8871 (select option 4, then option 1 from the pre-recorded messages). The completed form can also be sent by fax to (020) 8871 8399 or by post to: Wandsworth Council PO Box 56518 London SW18 9BS Important information Bay suspensions are vehicle specific. For marked vehicles please supply the name of the company and for unmarked vehicles the registration number will be required. We do not suspend disabled bays or motorcycle bays unless it is imperative to the works being carried out. In the event that these bays have to be suspended vehicles displaying a valid disabled badge and motorcycles, may park free of charge and without time limit in any permit holder, shared use or pay and display only bay, provided the bay is not suspended. The council reserves the right to refuse applications where it deems the location unsuitable or if the bay has already been suspended by another applicant. 20
The number of parking bays requested for the first day must remain the same for all consecutive days. Parking suspensions are granted for specific reasons and cannot be used for the parking of personal vehicles whilst in force. This includes vehicles used for packing boxes prior to a move. Outside of controlled parking zones, we are legally only able to reserve parking spaces for special events or funerals (hearse and accompanying limousines only, not private cars), and this is only allowed for a maximum of three days. Residents must make their own arrangements in all other circumstances (e.g. domestic removals). No refund of fees will be made if the suspension is cancelled or dates altered due to no fault of the council. If there is a problem with your application, a member of the suspension team will contact you to discuss the matter. HGV lorries with an unladen weight of 5 tonnes or more are not allowed to park in residential areas overnight between 6.30pm and 8am the next day. Once processed, we will send you written confirmation showing the date and location of the bay suspension and a payment receipt. Skip licensing suspensions are dealt with differently. Please consult the website: www.wandsworth.gov.uk/parking. Suspensions 21
Parking in Wandsworth Parking in Wandsworth You CAN park your car... On a highway (road) where there are no yellow or red lines and you are not obstructing an entrance, dropped kerb, the flow of vehicular traffic, or are close to a junction. On single or double yellow lines during the hours of operation, providing that you are not causing an obstruction and loading restrictions (see page 25-27 for further information) are not in force, only if: you are displaying a valid disabled Blue Badge and correctly set clock (see page 31 for further information) you need to load or unload goods. You may only wait to load and unload up to a maximum of 40 minutes. Please see explanation of the difference between wait and park on page 26. On Red Routes only in designated parking bays within permitted times shown on adjacent street signs. In designated spaces in a Controlled Parking Zone (CPZ) when you are displaying a valid permit, pay and display ticket, or disabled person s Blue Badge. In council housing estate parking bays and other areas where restrictions are not in force or you have the required permit to park when the restrictions operate. In privately-run or public car parks when you are displaying a valid ticket. On private land with the consent of the owner. Note: If parked or driven on a public road, housing estate road or parking area, your vehicle should have valid road tax, be insured and (if over three years old), have a current MOT certificate at all times. It should also be registered at the DVLA in the correct name and address of the current owner. 22
You should NEVER park... 1. Where the road layout or markings indicate otherwise, e.g. In front of a dropped kerb (junction or driveway unless marked as a bay) In a bus lane or bus stop during the specified hours. On school keep clear zig-zag markings during the hours specified on the adjacent sign plates (term times). At a location where a loading ban is in force (indicated by yellow blips on the kerb). On double red or yellow lines. On single yellow lines whilst the restrictions are enforceable. On zebra or pelican crossings, including the area marked by the zig-zag white lines or double yellow lines. In suspended parking bays (i.e. where there is a sign on a nearby parking plate indicating that it is suspended). In roads with double white lines in the middle, even if one of the lines is broken. On or obstructing a cycle track. Outside the markings of a bay. The entire vehicle must be within the markings. Parking in Wandsworth 2. In bays that are reserved for specific users, e.g. In a disabled bay. In a doctor or ambulance bay. In bays reserved for motorcycles, cycle hire, taxis, car clubs, coaches or residents (during restricted hours). On council housing estates where a parking regulation scheme is in force without displaying a valid resident or visitor permit issued by the council s housing estate team. 23
Parking in Wandsworth 3. In places where your vehicle may be a danger or cause an obstruction, e.g. In a bus lane or bus stop during the specified hours. Double parked. With any wheels on the footway, unless there is a sign which permits you to do so. For more guidance please see page 15-16. 4. In the following circumstances: To carry out vehicle repairs other than in the case of a breakdown. On a highway or housing estate road or parking area if your vehicle is not taxed or insured. In a controlled parking zone during controlled hours without displaying a valid ticket or permit. In front of a dropped kerb on the highway or housing estate (whether or not there is a yellow or white line marking). For more information on parking or waiting please go to the glossary on page 56. Not allowed to park on footway (less than 1.2m width on footway) Allowed to park on footway 24
Road markings and signs Single and double yellow lines Loading and unloading The presence of parking restrictions in a road is indicated by single and double yellow lines. Double yellow lines mean that no waiting (parking) is allowed at any time. A sign is not required because double yellow lines operate at any time. Single yellow lines mean that no waiting is allowed between the times shown on the adjacent sign. If there is no yellow sign, no waiting is allowed during the operational hours of the Controlled Parking Zone. Double yellow line blips on the kerb mean that loading is not allowed at any time. An adjacent white sign will also state this. Road markings and signs Single yellow blips on the kerb mean that loading is not allowed during the times shown on the white sign. Composite signs The sign plate below is comprised of three separate signs: Yellow sign - You are not permitted to park from 7am to 10am and 4pm to 7pm, Monday to Saturday. White sign - You are not permitted to stop to load/unload from 7am to 10am and 4pm to 7pm, Monday to Friday. Large blue edged sign - Parking is allowed between 10am and 4pm, Monday to Saturday provided that you purchase and display a pay and display ticket. 25
Loading and unloading of goods In summary, parking or stopping to unload should not be carried out during morning and evening peak times. In this case, you can unload during peak times on Saturday when the loading restrictions do not apply. Parking and loading / unloading is permitted outside peak times, i.e. after 7pm and before 7am, Monday to Saturday and all day Sunday. Loading and unloading of goods The regulations allow drivers to park for a short period for the purpose of delivering or collecting goods or for loading and unloading. This does not mean stopping to buy a newspaper, nor does it cover choosing and paying for goods. The vehicle involved does not have to be a goods vehicle, but the use of the vehicle must be necessary for the loading and unloading, and not merely convenient. For example, it may not be necessary to stop immediately outside a shop to collect a small item even if it is convenient, whereas it would be necessary to stop there for a heavy item that could not easily be carried far. Loading must be continuous. If a CEO observes the vehicle and does not see loading taking place continuously, a PCN will be issued. If you need to deliver or load goods, you may park free of charge in the following places: On a yellow line during restricted hours, unless there are kerb blips and adjacent sign plates showing that a loading ban is in force. Loading or unloading is permitted on a yellow line up to a maximum of 40 minutes. If a CEO observes the vehicle and does not see loading taking place continuously, a PCN will be issued. In a permitted parking space (resident, business, pay and display or shared use) in a CPZ for a maximum of 20 minutes only. If you require more time to allow for building operations, domestic removals, weddings, funerals or special events, see section on suspensions (page 18). 26
In a marked loading bay. Always read the sign before starting to load or unload to ensure you comply with the type of vehicle, operational times and maximum stay specified. In a marked loading bay only on a Red Route. To arrange a suspension on such a road, in exceptional circumstances such as house removals, please contact Transport for London central enquiries on 0845 603 4545. If loading or unloading on yellow lines is going to take more than 40 minutes, it is advisable to contact the council in advance, who may issue a parking waiver in exceptional circumstances. A yellow line waiver is a notice issued by the council s inspection and enforcement team. To apply for a waiver, telephone (020) 8871 8871. Loading and unloading of goods 27
Enforcement by CCTV Enforcement by CCTV Bus lanes It is not permitted to drive or to park in any of the borough s bus lanes, which operate on most major routes, during controlled times. The days and hours of operation, which are clearly displayed on large signs, can vary depending on local traffic volumes. For example, on Putney Bridge, where traffic volumes remain high throughout the day, the bus lane operates at all times. However, bus lanes in most areas operate at peak times. For example, driving or parking is not allowed in the bus lanes in St John s Hill from 7am to 10am and 4pm to 7pm, Monday to Saturday. Enforcement is normally carried out by CCTV and includes bank holidays. The aim of having a dedicated bus lane is to shorten bus journeys and to thereby encourage people to use public transport. Greater use of public transport can ease traffic flow and benefit the environment. For more information about receiving a PCN in a bus lane, please go to page 44. For more information and to view a bus lane contravention, visit our website www.wandsworth.gov.uk/parking. For all enquiries regarding driving or parking in a bus lane on a red route, please call Transport for London on 0845 603 4545. 28
Moving traffic contraventions The enforcement of many moving traffic offences is being carried out by CCTV. These include ignoring no left or right turns, no entry signs, one way signs, not giving way to oncoming traffic when the signs indicate it and failing to comply with a sign indicating that vehicular traffic must pass to the specified side of the sign. Enforcement of the blocking of yellow boxes at junctions when the exit road is not clear is also being carried out in the same way. The penalty for ignoring these signs is 130. All tickets issued are supported by video evidence. Please log on to the council s website and use the PCN online form where you can view still and moving images of contraventions, and make representations if necessary. Visit www.wandsworth.gov.uk/pcnonline to complete an online request. Enforcement by CCTV 29
Enforcement by CCTV Enforcement of parking contraventions by CCTV The Deregulation Act 2015 that passed into law effective from 1 April 2015 has restricted the use by local authorities on the issuing of postal Penalty Charge Notices (PCNs) for parking contraventions captured by CCTV. From 1 April 2015 parking PCNs are not to be served by post on the basis of evidence from an approved CCTV camera device in Wandsworth other than when vehicles are parked on: a bus lane; a bus stop clearway or bus stand clearway; a keep clear zigzag area outside a school; a red route (all red route priority roads that pass through Wandsworth are enforced by Transport for London and not the local authority Wandsworth Council). This ruling only applies to the Traffic Management Act 2004 and therefore CCTV enforcement of bus lanes and moving contraventions will continue in Wandsworth (see page 28). A civil enforcement officer is still permitted to issue PCNs for any type of parking contravention. Enforcement of parking controls by CCTV is therefore still in operation, in the aforementioned circumstances, in various locations throughout Wandsworth. CCTV cameras will continue to deliver effective parking enforcement of contraventions which have proved difficult for a CEO to enforce. Examples include enforcement of parking outside of local schools which provides a safer environment for young children and enforcement of parking on bus stops which keeps key bus routes and bus lanes clear. 30
Blue Badge holders The Blue Badge scheme is intended to give additional parking concessions to people who have considerable difficulty in walking, so that they may park closer to their destination. The badge is issued to a person, not to a particular vehicle. For details of how to obtain a badge telephone (020) 8871 8871 (Options 2 and 3). The badge may be used by the holder in his/her own car, or in any other car they are driving in or being carried in as a passenger. The badge is not valid unless the holder is travelling in the car and misuse of a badge can result in its withdrawal and/or prosecution. A Blue Badge holder should not sit in an illegally parked car waiting for other passengers to return to the vehicle. It is important to display your badge correctly so that the serial number, issuing authority and expiry date can be clearly seen through the windscreen. If any of these details cannot be seen or the badge has expired a parking ticket may be issued. If parking on a yellow line or other place where there is a restriction on time then the clock must be set showing your arrival time and placed next to the badge. Blue Badge misuse Keep your badge safe and don t allow other family members or friends to use your badge if you are not with them. Misuse of Blue Badges is a major problem, especially in inner London. It is also a criminal offence. The Blue Badge scheme is there to help those who most need it and the council has a duty to protect the integrity of the scheme within the borough. The council s fraud team frequently prosecutes people caught using badges to which they are not entitled. In addition, badges have been permanently withdrawn where there has been evidence that the badge holder has knowingly allowed their misuse by other people. Blue Badge holders 31
Blue Badge holders Suspected cases of regular misuse happening in Wandsworth can be reported: by email to swlfp@wandsworth.gov.uk or directly to an officer by telephoning (020) 8871 6547 or (020) 8871 7916 (Mon-Fri 9am to 5pm). All information is treated in strict confidence and you do not have to give your name. Where a Blue Badge holder may park: Yellow lines On a single or double yellow line for up to three hours, providing that a loading ban is not in force. A loading ban is indicated by the presence of yellow kerb blips above the yellow line and it means that vehicles are not permitted to park there, even to load or unload. The times of the loading ban are shown on an adjacent sign plate. However, you may stop briefly where there is a loading ban in force to pick up or drop off a passenger. If you park on a yellow line, you must display both your blue badge and your time clock on the dashboard of the vehicle and the time clock must be set to show the time at which you parked. If you leave the vehicle for more than three hours you may receive a PCN. If necessary, the council may be able to issue a parking dispensation to park for longer than three hours on a yellow line. If you would like to request this, telephone (020) 8871 8871 (select option 2 then option 4). However, a waiver will only be granted in very exceptional circumstances. Red Routes On major roads in London, yellow lines have been replaced by red lines, which control parking, loading and stopping to drop off or pick up passengers. There are provisions for blue badge holders on red routes. If in any doubt, contact TfL on 0845 603 4545. 32
You may stop at any time to pick up or drop off the badge holder only. park in any of the marked bays on the red route that are reserved for blue badge holders, for up to three hours. park in most loading bays for up to three hours (the sign above the bay will indicate whether this is permitted). park in all other parking bays for an unlimited time. Red route signs clearly indicate what is permitted and when. You must check the sign before parking and if there is a time limit on parking, your time clock must be set and displayed. You may not; park on double red lines at any time. park on single red lines during the working day (usually from 7am to 7pm, Monday to Saturday. However, please check the sign). park in a bay reserved for a specific disabled person, indicated by the permit specific number on the sign. Blue Badge holders park in a marked car club bay. park in a marked motorcycles-only bay. Parking bays you may park in a bay reserved for Blue Badge holders at any time for an indefinite period unless there is a time limit shown on the sign. you may park in a pay-and-display, or shared-use bay for an indefinite period without paying. you may also park free for an indefinite period in bays that are reserved for residents and businesses (please note that this is not necessarily the case throughout London). Council housing estates Blue Badge holders are exempt from the parking regulation scheme and may therefore park in council housing estates without displaying a permit. However, the Blue Badge must be clearly on display. 33
Health Emergency Badge Scheme Where a Blue Badge holder may not park: where the vehicle would cause an obstruction to traffic, including pedestrians. on white zig-zag safety markings. at road junctions. fully or partially on the footway unless there are signs indicating that you may do so. where there is a loading ban in place. on school keep clear zig-zag markings during the specified hours. in a resident-specific disabled bay. in a suspended bay, bus stop, taxi rank or in a doctor or ambulance bay. Health Emergency Badge Scheme London councils operate a parking scheme, the Health Emergency Badge, for doctors and others involved in primary healthcare. The scheme has no legal standing and does not offer exemption from parking regulations. However, it does recognise that doctors and other health workers may face difficulties when visiting patients and it gives the medical profession a degree of consideration not afforded to others. If the badge is used correctly, the user will not be penalised for parking illegally, and in normal circumstances, a vehicle displaying a badge will not be towed away. For more information, or to obtain an application form, please contact: Email: heb@londoncouncils.gov.uk Telephone: (020) 7934 9697 Online: www.londoncouncils.gov.uk/services/healthemergencybadge 34
Paying by mobile phone Drivers parking in pay-and-display and shared-use bays on the street throughout the borough can now pay by mobile phone. You don't have to know how long you will be staying and you only pay for the time your car is parked. The service may be used by anyone who needs to pay to park in a Controlled Parking Zone in Wandsworth. The service is available at car parks within Battersea Park, Burr Road Car Park, and adjacent to the Wandle Leisure Centre in Mapleton Road. In the Battersea Park car parks, a stepped tariff operates and motorists will be charged the rate applicable to their length of stay. Paying by mobile phone You do not need to live in the borough to use this service. Getting started Register your details with Parkmobile online at www.parkmobile.co.uk or telephone (020) 3003 2523. This can be done in advance or when parking on the street and only takes a few minutes. When you sign up you will be asked to provide details of your vehicle(s) and your debit or credit card. You pay a 20p convenience fee on top of each parking charge. Paying on the street When you arrive at a parking space, call the Parkmobile number on your phone: (020) 3003 2523. Key in the three- or five-digit location code corresponding to the section of road or car park where you are parking. The location code will be clearly displayed on the side of each pay-and-display machine. When you return, telephone (020) 3003 2523 to end your parking transaction. The system will calculate your parking charge and add it your personal account. Both calls will be less than one minute in duration and for users with inclusive minutes on their phone contract, the calls are included. 35
Paying by mobile phone Smartphone users If you have an iphone, Android, Windows or a BlackBerry device, you can download the Parkmobile app from the Apple App Store, Android App Market, Windows Marketplace or BlackBerry App World. Saving you money Paying by mobile phone from your parking space means you only pay for the time you use. You can make the two very short calls from the safety of your car or use the free Parkmobile App. You can even get a text message reminder when you are approaching the maximum stay for the bay. Costs You pay 20p convenience charge on top of each parking fee. These charges appear on your monthly account which all registered users receive from Parkmobile. Members have secure online access to their own personal pages - and can check their parking transactions, invoices, set up text reminders and update their personal details. The pay-by-phone parking fee is the same as paying with coins and if your vehicle has a valid annual resident parking permit, you will automatically receive the 20p discount in the hourly charge every time you park. Enforcement Civil Enforcement Officers (CEOs) make sure a driver has paid for his or her space by an electronic check of the vehicles registration number. You can still pay by cash in the majority of machines if you wish. 36
How to avoid getting a Penalty Charge Notice (PCN) A Penalty Charge Notice (PCN) can be issued for a range of parking and traffic contraventions from parking in a bay without displaying the necessary permit to stopping in a restricted bus stop or stand. Provided below is some advice related to the six most frequent contraventions. 1. Parked in a resident or shared-use parking place or zone without clearly displaying a valid permit or voucher or pay-and-display ticket issued for that place, or without payment of the parking charge Controlled parking zones (CPZs) are now operating in most parts of the borough so it is advisable to check the parking arrangements in the road where you intend to park. You can do this by checking information in advance by clicking below. www.wandsworth.gov.uk/info/473/street_parking-zones Sign examples For example, Pevensey Road in the Tooting Broadway CPZ operates from 9.30am to 5.30pm, Monday to Saturday. This means that during these times, you will need to pay for your parking session. There are now a variety of ways of paying for your parking: resident/visitor permits, pay and display tickets, mobile phone or even paperless/virtual permits. Outside these times, you can park in the standard CPZ bays without payment, unless they are suspended i.e. for a skip or a function. Most residents wishing to park a vehicle in the road will require a permit which should be clearly displayed in your vehicle. Exceptions apply to paperless/virtual permits which currently relate to visitor and trade permits only or when you change vehicle and a temporary cover has to be arranged. How to avoid getting a Penalty Charge Notice (PCN) 37
How to avoid getting a Penalty Charge Notice (PCN) If you are a visitor, you should always read the sign adjacent to the bay in which your vehicle is parked and not that on the opposite side of the road or elsewhere. The sign will have an arrow pointing in the direction of the nearest pay and display machine. Purchasing a pay and display ticket or paying by mobile phone is recommended for short stays. The majority of parking bays in Wandsworth are shared-use which allow both permit holders and visitors (pay and display, mobile phone) to park. Drivers can receive a PCN for parking in a bay where a different tariff or maximum stay operate or which are reserved for specific users, e.g. visitors parking in resident only bays or doctor s bays. A visitor permit is recommended for visitors staying for longer periods, e.g. all day. These must be obtained on your behalf by the resident you are visiting. Although paperless visitor permits are now most common (available online at www.wandsworth.gov.uk/info/474/street_parkingpermits/300/visitor_permits/3), paper visitor permits are still available from the libraries. When displaying a paper visitor permit, you should ensure the correct day and month are scratched off (validated) and the vehicle registration number has been entered. You should ensure that your permit or pay and display ticket is valid and is clearly on display. It is best to display the pay-anddisplay ticket on the window or part of the windscreen nearest the kerb. Parking Regulation Schemes (PRS) operate on 121 housing estate areas in the borough. Your CPZ permit, pay and display ticket, or other payment associated with the CPZ, are not valid here. Housing estate permits are square and are marked with an R or a V to indicate resident or visitor. CPZ resident permits are round and pink in colour. They clearly state Resident Permit on them, and display the vehicle registration number, zone identifier and expiry date. CPZ (paper) visitor permits are rectangular, and require the date to be scratched off (validated) and the vehicle registration number to be filled in. The link to the council s CPZ streets database on page 37 will also tell you whether a particular road has a CPZ or PRS in operation. 38
2. Parked in a resident or shared-use parking place or zone either displaying an invalid permit or voucher or pay and display ticket, or after the expiry of paid for time. Much of the advice provided in section 1 above will also help you avoid getting a PCN for this too. You should always read the sign carefully when you park because you can receive a PCN for parking in a bay in which a different tariff operates from the machine from which you purchased your ticket. You should remember to check the expiry time which appears on the electronic display of the pay and display machine and on the ticket itself. Some people use their mobile phones to remind them when the expiry time is approaching. You could join the Parkmobile pay-by-mobile phone system which allows you to continue parking provided the maximum stay for the bay in question has not been exceeded. Payment is activated and de-activated by telephoning the Parkmobile transaction line or using the free Parkmobile App if you use an IPhone, Blackberry, Android or Windows Smartphone. For more information, please click here www.wandsworth.gov.uk/info/473/street_parking-zones/359/parkmobile 3. Parked or loading/unloading in a restricted street where waiting and loading/unloading restrictions are in force. Waiting and loading restrictions operate at peak times (or in some cases for longer periods) on many of the main roads in Wandsworth. They are aimed at deterring drivers from stopping to load/unload at certain locations and times which cause an obstruction to other road users, block traffic flows and compromise safety. Civil enforcement officers (CEOs) are not required to stand and observe the vehicle for a period before issuing a ticket. Instead, they are able to issue an instant ticket and arrange for the removal of the vehicle from the location. Drivers should be aware that putting their hazard lights on or keeping the boot open when stopping at such locations during restricted hours is no defence and will not be taken into account by the CEO when issuing a ticket. How to avoid getting a Penalty Charge Notice (PCN) 39
How to avoid getting a Penalty Charge Notice (PCN) Double yellow line blips on the kerb mean that loading is not allowed at any time. An adjacent white sign will also state this. Single yellow blips on the kerb mean that loading is not allowed during the times shown on the white sign. 4. Parked in a restricted street during prescribed hours (Single and double yellow lines) Double yellow lines mean that no waiting (parking) is allowed at any time. A sign is not required because parking restrictions associated with double yellow lines operate at all times, every day ( at any time ). Single yellow lines mean that no waiting is allowed between the times shown on the adjacent sign. If there is no yellow sign, no waiting is allowed during the operational hours of the CPZ. Loading or unloading is permitted on a single or double yellow line for as long as necessary up to a maximum of 40 minutes. Do not exceed the maximum time allowed. Wherever possible, try to load/unload in a permitted parking space (residents, business, pay and display or shared-use ) in a CPZ. You are allowed up to a maximum of 20 minutes. If the CEO does not observe any loading/unloading activity, a PCN may be issued. If loading or unloading on yellow lines is going to take more than the maximum permitted times stated above, it is advisable to contact the council in advance and discuss alternative arrangements. Telephone the Parking Helpline on (020) 8871 8871. 40
5. Stopped on a restricted bus stop or stand A bus stop or stand is a designated place on the highway for passengers to board or alight from a bus in safety, whilst causing the minimum disruption to the flow of other traffic. The kerb height may also have been designed to help passengers in wheelchairs board or alight with the minimum of inconvenience. Any vehicles stopping or parking at a bus stop or stand could force the bus to stop at an alternative location and cause inconvenience and compromise safety to other road users and passengers. It should be noted that bus stops or stands operate at any time and so you must avoid stopping in one merely because you consider that there are likely to be fewer buses early in the morning or late at night. 6. Performing a prohibited turn (no right or left turn) Right or left turns are prohibited at some road junctions (often but not always where there are traffic signals) to facilitate the flow of traffic and protect the safety of drivers and pedestrians. Turns are often prohibited to prevent drivers from cutting across a heavy flow of traffic increasing the likelihood of an obstruction or collision resulting in a road traffic accident casualty. You should always read the signs. Prohibited turns will be clearly sign posted, as below. The majority of prohibited turns operate at all times. Where these restrictions operate for part of the day and/or at certain times, this will be clearly displayed. How to avoid getting a Penalty Charge Notice (PCN) 41
Penalty Charge Notice If you receive a Penalty Charge Notice (PCN) If you receive a penalty charge notice (PCN) A penalty charge notice (PCN) may either be issued by a civil enforcement officer (CEO), for a parking contravention, under the Traffic Management Act 2004, or by use of prescribed closed circuit television (CCTV) equipment, under The London Local Authorities Act 2000. If you believe that the PCN you received should not have been issued, or that there are special reasons why it should be cancelled, the following notes explain how to challenge it. Payment of a PCN There is a 50% discount if payment of a PCN is received by the council within 14 days of the date the PCN was issued. Please note that it is not possible to pay a PCN and then contest the charge. Payment of a PCN indicates that the motorist has accepted liability and the right of appeal is lost. Informal challenges - PCNs issued by a CEO for a parking contravention Please log on to the council s website and use the PCN online form where you can make representations if necessary. You can make informal representations against a PCN issued on-street by a CEO or for a bus lane contravention providing we receive them in writing within 14 days of the date the PCN was issued. If an online submission, email or letter contesting a PCN is received within the 14 day discount period, the discount will be re-offered if we decide to uphold the charge. However, the full amount of the PCN is due when the 14 day discount period has expired, so the full charge will be requested in cases where the PCN is upheld and informal representations were received outside the 14-day discount period. 42
Wandsworth Council PCN Enquiries PO Box 4406 London SW18 2XL or complete an online enquiry form at www.wandsworth.gov.uk/pcnonline Please note: informal challenges cannot be made against contraventions that are enforced by CCTV, except bus lane PCNs. The formal representation and appeal process The legislation governing the issue of a PCN provides the owner/keeper of the vehicle with a streamlined process for challenging the issue of a Notice - the formal representation and appeal process. The formal representation procedure for each PCN type is explained below. Penalty Charge Notice Parking contraventions If you have received a PCN for a parking contravention, a formal representation can only be made upon receipt of a notice to owner (NTO). An NTO will be issued to the keeper of the vehicle 28 days after the issue of the PCN, if it remains unpaid (except where the vehicle has been removed, when you will be given a representations form at the car pound). The Driver and Vehicle Licensing Agency would normally provide the council with the keeper s details. However, the council has a legal right to send an NTO to the person they believe to be the keeper at the time of the contravention. Upon receipt of the NTO, the recipient can make a formal challenge against the PCN within 28 days on one of the following grounds: I was not the owner of the vehicle at the time of the contravention The contravention did not occur The vehicle had been taken without my consent The traffic order was invalid We are a vehicle hire firm and have supplied details The penalty charge exceeded the relevant amount The CEO was not prevented from serving the penalty charge notice Procedural impropriety The PCN has already been paid The level of the penalty charge 43
Penalty Charge Notice The level of the penalty charge Since July 1, 2007, two levels of penalty charge notice have been issued throughout London. Parking contraventions that are considered to be more serious attract a higher charge ( 110 or 130 depending on the location), and parking contraventions that are considered to be less serious attract a lower charge ( 80 or 60 depending on the location). For an explanation of Band A and Band B, see page 49. Bus lane contraventions A PCN issued for a bus lane contravention is issued by virtue of the London Local Authorities Act 1996 (as amended). The representation procedure is very similar to that of a parking contravention; however, instead of an NTO, the registered keeper or the person the council believe to be the keeper of the vehicle at the time of the contravention will be issued an enforcement notice. The enforcement notice is issued 28 days after the issue of the PCN, if it remains unpaid. Informal representations can be made within 14 days of the PCN issue date. A formal representation against the issue of the PCN can only be made within 28 days of the enforcement notice. The grounds for representation are different from a parking contravention and are listed as follows: I never owned the vehicle There was no breach of the bus lane order or regulation The vehicle was taken without my consent The police are already taking action If you have received a bus lane PCN, you can view the photographic evidence on the website, using the link below. You will need to enter the PCN number and the unique PIN number on the PCN to view the images. https://parking.wandsworth.gov.uk/cctv/openingscreen.aspx Moving traffic contraventions A PCN issued for a moving traffic contravention is issued by virtue of the London Local Authorities and Transport for London Act 2003. The representation procedure differs to the representation procedure for parking contraventions and bus lane contraventions as formal representations can only be made by the registered keeper of the 44
vehicle upon receipt of a PCN. The discounted rate is available if paid within 14 days The representations must be made within 28 days and can only be made on the following grounds: I was not the owner of the vehicle at the material time There was no contravention of an order or failure to comply with an order or failure to comply with an indication on a sign The vehicle was being used without my consent We are a hire firm and the person hiring the vehicle had signed a statement accepting liability The penalty charge exceeded the amount applicable in the circumstances of the case Please note: an informal challenge cannot be made against a moving traffic contravention. Static parking contraventions enforced by CCTV A PCN issued for a static parking contravention is issued by virtue of Traffic Management Act 2004 (if issued after 31 March 2008). As the contravention has been recorded by CCTV cameras, representations can be made by the registered keeper of the vehicle upon receipt of a PCN. An enforcement notice (EN) will not be sent in this case, as the PCN itself acts as the EN / NTO. Therefore, motorists have the option of paying the PCN or making formal representations. Representations must be made in writing (email is acceptable) within 28 days of the date of service of the PCN. This is considered formal representation and no additional informal challenge can be made. The discounted rate is available if paid or contested within 21 days. The grounds for representation are as follows: The alleged contravention did not occur I was not the owner of the vehicle at the time of the contravention The vehicle had been taken without my consent We are a vehicle hire firm and have supplied details of the hirer The penalty charge exceeds the applicable amount Procedural impropriety Penalty Charge Notice 45
Penalty Charge Notice Invalidity of the traffic order The penalty charge has already been paid There are compelling reasons why the PCN should be cancelled and any monies paid be refunded If the registered keeper of the vehicle wishes to see still photographic evidence, which the council believes proves the contravention, this may be requested in writing and the council will provide it free of charge and within a reasonable time. Similarly, the registered keeper or his representative may view the DVD recording in the council s offices. Appointments to view the DVD can be made by calling the parking helpline on (020) 8871 8871. If the registered keeper wishes to see the evidence prior to deciding whether to make representations this must be clearly stated. In the event that representations are made and rejected by the council, the full amount of the charge will become payable. The registered keeper will also be afforded the opportunity at this stage to take the matter for further arbitration to the parking and traffic appeals service using the form provided. Formal representations - what happens next? The council has a legal obligation to consider formal representations. If the council believes that the representations should be accepted, a notice of acceptance will be sent to the keeper of the vehicle and the PCN will be cancelled. If the council believes that the representations should be rejected, a notice of rejection will be issued to the keeper of the vehicle, together with an appeal form to enable an appeal to be made to an independent parking and traffic adjudicator. If formal representations are rejected by the council, the full amount of the PCN will be due. The parking adjudicators An experienced lawyer who is independent of the council will consider your case. You cannot appeal to the parking adjudicators until the council has told you that your representations have been rejected. 46
You may choose whether to attend the hearing in person or deal with it by post. The adjudicator s decision is final and binding upon both you and the council. You can find out more about the parking adjudicators by visiting their website at www.parkingandtrafficappeals.gov.uk. Appeals are held at Angel Square (Upper Ground Floor, Block 2, London, EC1V 1NY). If you would like to discuss the issue of a PCN, or seek further clarification of the representation and appeal process, please make an enquiry at www.wandsworth.gov.uk/pcnonline. If you receive a Fixed Penalty Notice (FPN) Full details are given on the reverse of the notice. Penalty Charge Notice Fixed Penalty Notices can be issued for offences relating to Waste/litter (Environmental Protection Act 1990) Transport of waste/waste Carrier Licence (Clean Neighbourhoods and Environment Act 2005) Unlicensed skips, materials etc (London Local Authorities Act and Transport for London Act 2003) Street trading and flyposting offences (London Local Authorities Act 1990). If you receive a FPN, you may either pay the charge (either at discounted (14 days) or full (28 days) rate) or the matter will be referred to the Magistrates Court for trial. Penalty Charge Notices can be issued for offences relating to Waste receptacles and littering from vehicles (London Local Authorities Act 2007) 47
Penalties Penalties All charges and penalties shown below were correct at the time of printing but are subject to annual review. If you receive a parking ticket (Penalty Charge Notice) from a civil enforcement officer working on behalf of the council, the costs can vary depending on the seriousness of the contravention. Please visit the council s website at www.wandsworth.gov.uk to see which contraventions qualify for which (higher or lower) tariff. Please see page 49 for information on differential parking penalties. (discounted by 50% if paid within 14 days). There is a 50% discount if payment of a Penalty Charge Notice is received by the council within 14 days. If the charge is unpaid after 28 days, a Notice to Owner is sent to registered keeper of the vehicle and the full charge is payable. If the charge is unpaid, it increases by 50% upon issue of a Charge Certificate. If the charge is subsequently registered as a debt, a 7 court fee is also payable. If bailiffs are instructed to recover the debt, bailiff charges are also payable. If your vehicle is removed to the car pound, it will cost you 200 plus the cost of the Penalty Charge Notice to have it released from the pound. If your vehicle is left there beyond midnight on the day following its removal, storage charges of 40 a day or part of the day will apply. Police Community Support Officers issue Penalty Charge Notices at 130 on behalf of Transport for London. Moving Traffic Offences All Penalty Charge Notices issued for bus lane and moving traffic offences will be charged at the Band A higher rate of 130. Any vehicle parking on estates must display a valid permit and have current road fund licence or face receiving a PCN. Note: Housing estate roads and parking areas are public for the purposes of the Vehicle Excise and Registration Act 1994. 48
Differential Parking Penalties - 1 July 2007 Following the approval of the Mayor and the agreement of the Secretary of State, differential parking penalties became a reality on 1 July 2007. Although the existing arrangements for banding remain, single rate penalties for parking have been abolished and replaced by differential penalties, which take account of the seriousness of the contravention. If a vehicle is parked in a shared use or permit bay without any attempt to park lawfully e.g. displaying a pay and display ticket or valid permit then a PCN will be issued at the higher amount. For example, parking on a school keep clear during term time is treated as more serious than overstaying in a parking bay. The penalties now used are as follows: More serious Less serious Borough roads - Band A 130 80 Borough roads - Band B 110 60 The council may use its discretion to accept the lower level of Penalty Charge (less serious) in certain circumstances. In addition, a discount of 50% applies to the above charges if paid within the 14-day period set out in legislation. For more information see the section on page 48. For a full list of contraventions and their higher / lower classification, visit the London Councils website at www.londoncouncils.gov.uk Band A and Band B The pressures on parking are considered to be greater in the north of the borough because of its proximity to central London. Therefore, a higher rated Penalty Charge band (A) operates in the roads in the north. A plan on page 6 shows this boundary. Band B operates in the roads south of the A3. Band A operates in the remaining council run roads to the north. All moving traffic offences are the higher offence. Don t risk it! Always check the road markings and street signs immediately next to your parking place Pay the parking charge to cover the time of your stay Tax, insure and MOT (where applicable) your vehicle Penalties 49
Enforcement: who deals with what Enforcement: who deals with what Vehicles parked in breach of regulations or byelaws All highways in controlled parking zones other than the designated red route network The council s housing and community services department through the parking enforcement contractor, Mouchel. The council s vehicle removal contractor is NSL. All yellow lines The council s housing and community services department through the parking enforcement contractor. All roads on the red route network Police Community Support Officers on behalf of Transport for London. Roads and parking spaces on council housing estates (other than individual driveways) The council s housing department and/or local co-operative or tenant management organisation through their nominated enforcement contractor (if a parking regulation scheme is in force). Note: currently under review. Car parks in parks and open spaces (other than Battersea Park, King George s Park, Wandle and Burr Road car parks, and Wimbledon Common) The Safer Parks team. Battersea Park, King George s Park, Wandle and Burr Road car parks The council s housing and community services department through the parking enforcement contractor. Wimbledon and Putney Common car parks Wimbledon and Putney Commons Conservators Wardens. Private car parks in shopping centres Private operating companies. 50
Abandoned vehicles Where there is a suspicion that a vehicle may have been involved in a crime Metropolitan Police or Crimestoppers. On any public highway where a crime is not suspected The council s inspection and enforcement team. The designated red route network The council s inspection and enforcement team. Vehicles causing an obstruction All public highways. Where a vehicle is causing obstruction to other road users. The police have power to remove the vehicle and prosecute the owner. All public highways Where a vehicle is blocking a dropped kerb of a driveway or at a junction. The council s housing and community services department through the parking enforcement contractor. On council housing estates where a parking regulation scheme is in force The council s housing and community services department through the parking enforcement contractor. Enforcement: who deals with what On council housing estates where a parking regulation scheme is NOT in force The housing estate manager. Untaxed Vehicles From 1 October 2014, paper tax discs will disappear as drivers will be required to pay for their tax by registering their vehicles online. Members of the public who wish to check whether a vehicle has valid tax can do so here: www.gov.uk/check-vehicle-tax 51
Contacts Contacts General enquiries Email dtsparking@wandsworth.gov.uk Telephone The parking helpline (020) 8871 8871 (8am - 6pm, Monday to Friday) Minicom (020) 8871 8403 Post In person Wandsworth Council Housing and Community Services Town Hall Wandsworth High Street London SW18 2PU Customer Centre Town Hall Wandsworth High Street (9am to 5pm, Monday to Friday) Notice processing payments and enquiries (parking tickets) Please log onto the council s website and use the PCN online form where you can view still and moving images of contraventions, and make representations if necessary. Online Enquiries www.wandsworth.gov.uk/parking/payments (credit/debit cards) www.wandsworth.gov.uk/pcnonline PCN number required. Telephone Credit Card Payments 0845 130 5758 (24 hours a day, 7 days a week) PCN number required. Post (payments) Wandsworth Council PCN Payments PO Box 4406 London SW18 2XL For guidance on the representation and appeal process, see page 40. 52
Permits and permit applications Online www.wandsworth.gov.uk/permits Email Telephone Post In person permitprocessing@wandsworth.gov.uk (enquiries only) As general enquiries Wandsworth Council PO Box 8887 London SW18 2ZB As general enquiries Permit and Blue Badge investigation hotline To discuss details with an officer Email swlfp@wandsworth.gov.uk Telephone (020) 8871 6547 or (020) 8871 7916 (Monday to Friday, 9am to 5pm) Parking enforcement Email dtsparking@wandsworth.gov.uk Telephone (020) 8871 6660 Post Wandsworth Council Housing and Community Services Client Services Team Unit 1G Tadmore House London SW18 1EY Parking policy Email Telephone Post dtsparking@wandsworth.gov.uk (020) 8871 8051 or (020) 8871 8044 Wandsworth Council Housing and Community Services Engineering and Highways Team Ground Floor Frogmore Complex London SW18 1EY Contacts 53
Contacts Concessionary travel Email concessionarytravel@wandsworth.gov.uk Telephone (020) 8871 8871 (select option 2 then option 3) Emergency out-of-hours service Telephone Emergency Services Officer (020) 8871 7490 Removed or relocated vehicles TRACE Telephone 0845 206 8602 (Use this to establish where your car is if it is not where you parked it) Vehicle pound address NSL car pound Hallowfield Way Mitcham CR4 3YE (You will need to show two forms of ID showing your name and address in order to have your vehicle released) Colliers Wood BENED Sch ICT ROAD H A LLOWFIELD WAY CHU RCH PATH CHURCH ROAD Sch LOWER GREEN WEST LOWER GREEN WEST Morden Hall Park NSL Car Pound London Road playing fields LONDON ROAD A217 A239 Ravensbury Park Mitcham Junction Abandoned vehicles Email onstreetservices@wandsworth.gov.uk Telephone (020) 8871 6708 54
Libraries Parking permits can be obtained from the following local libraries during the hours indicated. Libraries Battersea Library 265 Lavender Hill SW11 1JB Tel: (020) 8871 7466 Fax: (020) 7978 4376 Permit issuing times Monday, Tuesday, Wednesday: 9am-7.30pm Friday: 9am-5.30pm Saturday: 9am-4.30pm Closed Thursday. Libraries Balham Library 16 Ramsden Road SW12 8QY Tel: (020) 8871 7195 Fax: (020) 8871 4015 Earlsfield Library 276 Magdalen Road SW18 3NY Tel: (020) 8871 6389 Fax: (020) 8944 6912 Northcote Library 155e Northcote Road SW11 6QB Tel: (020) 8871 7469 Fax: (020) 7228 6842 Putney Library 5/7 Disraeli Road SW15 2DR Tel: (020) 8871 7090 Fax: (020) 8789 6175 Tooting Library 75 Mitcham Road SW17 9PD Fax: (020) 8871 7175 Monday, Wednesday, Thursday: 9am-7.30pm Friday: 9am-1.30pm Saturday: 10am-5.30pm Closed Tuesday and Sunday. Monday, Thursday: 9am-6.30pm Friday: 9am-4.30pm Saturday: 10am-2pm Closed Tuesday, Wednesday and Sunday. Monday, Thursday: 9am-6.30pm Friday: 9am-4.30pm Saturday: 10am-2pm Closed Tuesday, Wednesday and Sunday. Monday, Wednesday, Thursday: 9am-7.30pm Friday: 9am-1.30pm Saturday: 9am-4.30pm Closed Tuesday. Monday, Tuesday, Thursday: 9am-6.30pm Friday, Saturday: 9am-4.30pm Closed Wednesday. 55
Glossary Glossary Red route - Transport for London Street Management have overall responsibility for the implementation of the London-wide Priority (Red) Route Network which forms part of the Transport for London Road Network (TLRN). More information can be found at www.tfl.gov.uk/streets CPZ - A Controlled Parking Zone MOT - Ministry of Transport test (now known as the Department for Transport) for roadworthiness. Vehicles over 3 years old are required to take the test. DVLA - The Driver and Vehicle Licensing Agency PCN - Penalty Charge Notice FPN - Fixed Penalty Notice NTO - Notice to Owner CCTV - Closed Circuit Television Blip - Vertical yellow line(s) marked on the kerb to indicate that loading restrictions operate. A single blip indicates that loading restrictions apply at certain times and double blips indicate that they apply at any time. Parking and waiting In this Guide we have used the common parlance term park(ing). It is generally understood to mean leaving a vehicle stationary for a time, often at the side of a road. In this Guide it is used in a more specific way to refer to leaving a vehicle for some time in a place or space designed or intended to be occupied by a vehicle, either in a car park or within a parking bay on the highway. The word wait(ing) refers to leaving a vehicle in locations on highways which are either not specifically intended for that purpose or there is a prohibition on leaving vehicles there for at least part of the time. Yellow line waiting restrictions are usually marked at these locations. 56
If you have questions about this booklet or if you need it in a different format (for example, large print) please phone (020) 8871 6692. www.wandsworth.gov.uk/parking dtsparking@wandsworth.gov.uk Designed and produced by the Graphic Design Unit, Wandsworth Council EC.144 (10.15)