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TITLE AUTHOR DATE PUBLISHER Handbook for Archival Certification Academy of Certified Archivists (The) 2001 To Download Click Here Glossary of Records Management Terms ANS: 1-1985 1985 ARMA Basic Criteria for Indexes ANSI Z39.4-1968 (R1974) 1974 Alphbetic Filing Rules ANSI/ARMA 1-1997 Standard 1995 ARMA Procedures and issues for Managing Electronic Messages as Records ANSI/ARMA TR-02-2007 2007 ARMA Controlled Language in Records and Information Management ARMA Taskforce 2008 ARMA Guideline for Evaluating Offsite Records Storage Facilities ARMA Taskforce 2007 ARMA Metadata: A Basic Tutorial for Records Managers ARMA TR 03-2009 2009 ARMA Records Management for an Information Age Arn and Titlow 1991 Delmar Taking Control of your Office Records:A Manager's Guide Aschner, Katherine/Information and Communications Management Guides 1983 Knowledge Industry Filing Dynamcs - developments in color coding for filing systems Barber, Langemo 1987 Marsdale Press Business Filing Bassett and Agnew 1955 South-Western PublishingCompany Records Management Project Bauer, Dennis 1982 Reston Publishing A Glossary for Archivists,Manuscript Curators, and Records Managers Bellardo, Bellardo 1992 SAA International Records Management Glossary - Espanol/English (Report No.7) International Records Management Glossary - Deutsch/English (Report Benedon, CRM IRMC No.8) Benedon, CRM 1989 IRMC International Records Management Glossary - Portugues/English (Report No.11) International Records Management Glossary - Japanese/English (Report Benedon, CRM 1990 IRMC No.9) Benedon, CRM 1989 IRMC Records and Information Management (RIM) - An Overview (CD) Benedon, CRM, FAI 2003 Benedon & Associates Filing and Records Management Fundamentals for the Small Business Bennick, Ann Dr., CRM 1987 ARMA Active Filing for Business Records Bennick, Ann Ed.D, CRM 2000 ARMA Requirements for an Enterprise Document Management System Black Forest Group 1995 AIIM Disaster Restoration Guide for Disaster Recovery Planners BMS Catastrophe, Inc. 1993

Disaster Prevention and Recovery: A Planned Approach Bulgawicz, Nolan 1988 ARMA Mangement Insights: Discovering the Truths to Management Success Carnes, Cottrel, Layton 2004 Basic Basic: An Introduction to Computer Programming in Basic Language Coan, James S 1970 Hayden Book Company Micrographic Systems Costigan, David M 1975 NMA Electronic Records:Managing the Organization/Managing the Technologies Coulson, Jim CRM 2002 ARMA Records Management: Making the Transition from Paper to Electronic David O. Stephens, CRM 2007 ARMA E2: Using the Power of Ethics and Etiquette in American Business Davis, Phyllis 2003 Entrepreneur Media Inc Effective Aproaches for Managing Electronic Records and Archives Dearstyne (2) 2002 Scarecrow Press Records Mangement: Policies, Practices, Technologies Diamond 1991 AMACON Record Management: A Practical Guide Diamond, Susan Z 1983 Amacom Book Division Legal Requirments For Microfilm, Computer and Optical Disk Records - Evidence, Regulation, Government and International Requirements Donald S. Skupsky, JD, CRM 1994 Information Requirements Nimble Documentation: The Practical Guide for World-Class Organizations Escoe, Adrienne 1998 ASQ Handbook for the Recovery of Water Damaged Business Records Eulenberg 1986 ARMA Process Imrpovement: Enhancing Your Organization's Effectivness Flanigan, Scott 1995 The epolicy Handbook - Designing and Implementing Effective E-Mail, Internet, and Software Policies Flynn 2001 AMACOM E-Mail Rules A Business Guide To Managing Policies, Security, and Legal Issues For E-Mail And Digital Communication Flynn, Kahn 2003 AMACOM Measuring Customer Satisfaction Gerson 1993 The Business Forms Handbook: An Illustrated Guide to Business Forms and Business Systems, 4th Edition Green,Jarvis,McGarry and Gerhard 1990 NBFA Publisher Selecting and Appraising Archives and Manuscripts Ham 1993 SAA Getting Your Message Across Hanks, Pulsipher 1990 Managing Projects and Programs Harvard Business Review 1989

Electronic Recordkeeping Hopf, Richard 1989 GSA Preparing for the CRM Examination - A Handbook (11th Edition) ICRM 2007 To Download Click Here Pocket Pal: A Graphic Arts Production Handbook, 50th Anniversary Edition, Thirteenth Edition International Paper Company Papers 1983 International Paper Company International Papers Paper Business Forms Glossary International Paper Company: White Papers Group 1967 Company: White Papers Group Forms Design II: The Course for Paper and Electronic Forms Jacobs and Studer 1991 Ameritype & Art Inc Emergency Management for Records & Information Programs Jones, Keyes 1997 ARMA Engineered Work Measurement: Third Edition Karger and Bayha 1957 Industrial Press The Five Dysfunctions of a Team: A Leadership Fable Lencioni 2002 Microfilm: A History 1839-1900 Luther, Frederic 1959 NMA Team Building: An Exercise in Leadership Maddux 1992 Information and Records Management Maedke, Robek, Brown 1981 2nd Edition Micrographics Technology: Training Manual for Vocational Rehabilition and Industries Mallik and Kung Foo (2) 1976 Reducing Made Easy - The Elements of Microfilm Mann, James H 1976 International Micrographic Congress Managing Quality Customer Service Martin 1989 Statewide Rules for Oil,Gas and Geothermal Operational: Railroad Commission of Texas Matthews,Williamson and Rylander 1997 Oil and Gas Division The New Playscript Procedure: Management Tool for Action Matthies, Leslie H 1961 Office Publications, Inc Arranging and Describing Archives and Manuscripts Miller 1990 SAA How to Develop a Retention Schedule Montana, John MD 2010 ARMA Managing Electronic Records: National Archives and Records Adminstration - Instructional Guides Series National Archives and Records Adminstration - Office of Records Adminstration 1990 National Archives and Records Adminstration - Office of Records Adminstration

Managing Cartographic,Aerial Photographic,Architectural, and Engineering Records National Archives and Records Adminstration - Office of Records Adminstration 1989 National Archives and Records Adminstration - Office of Records Adminstration Forms Analysis Osteen, Carl E 1969 Office Publications, Inc Understanding Archives and Manuscripts O'Toole 1990 SAA Best Practices in Policies and Procedures Page 2002 Process Improvement Publishing Micrographics Techniques Pendergraft 1982 U.S.D.A. Graduate School Press Records Management Handbook Penn, Morddel, Penn and Smith 1989 Gower Records Management Handbook Penn, Pennix, Coulson 1994 2nd Edition Providing Reference Services for Archives and Manuscripts Pugh 1992 SAA Microsoft: Using FrontPage 98 Special Edition Randall and Jones 1997 Collage Plus from Inner Media Inc Dictionary of Geological Terms: Exclusive of Stratigraphic Formations and Palentologic Genera and Species Rice, C M 1948 Edwards Brothers Inc Information and Image Management: A Records Systems Approach 3rd edition Ricks,Swafford & Gow (3) 1992 South-Western PublishingCompany Preserving Archives and Manuscripts Ritzenthaler 1993 SAA File Classification Systems Rozendaal 1994 Document Life Cycle: A White Paper Saffady 1997 AIIM Managing Electronic Records 4th Edition Saffady 2009 ARMA The Business Forms Handbook: An Illustrated Guide to Business Forms and Business Systems, 3rd Edition Schied, John P CFC 1984 NBFA Publisher Customer Satisfaction: The Other Half of Your Job Scott 1991 Records Retention Procedures: Your Guide to Determine How Long to Keep Your Records and How to Safely Destroy Them Skupsky 1991 Recordkeeping Requirements: The First Practical Guide to Help You Control Your Records What You Need to Keep and What You Can Safely Destroy! Skupsky 1988 International Requirement

Recordkeeping Requirements: The First Practical Guide to Help You Control Your Records What You Need to Keep and What You Can Safely Destroy! Skupsky 1994 International Requirement Information Requirements Recordkeeping Requirements: The First Practical Guide to Help You Control Your Records What You Need to Keep and What You Can Safely Destroy! Skupsky (2 copies) 1989 Micrographics Handbook Smith, Charles 1978 Artech House Inc Information and Records Management:A Decision-Maker's Guide to Systems Planning and Implementation Smith, Milburn D III 1986 Quorum Books Email Archiving for Dummies Spurzen, Tolson 2007 Mimosa Systems Making the Transition from Paper to Electronic Stephens, David O. CRM 2007 ARMA Electronic Records Retention: New Strategies for Data Life Cycle Management Stephens, Wallace (2) 2003 ARMA Managing Documents Across the Enterprise: Fact or Fiction? Strong 1997 AIIM Form Design II: Instructor's Guide, The Course for Paper and Electronic Forms Studer and Jacobs 1991 Ameritype & Art Inc Document Management for the Enterprise: Principles, Techniques, and Applications Sutton 1996 Managing Information as a Corporate Resource Tom, Paul L 1987 Scott, Foresman Handbook of Record Storage and Space Management Waegemann 1983 Office Automation a Management Approach Wagoner and Ruprecht 1984 John Wiley and Sons Record Management: Integrated Information Systems Wallace, Lee and Schubert 1992 Prentice-Hall Inc Managing Archival and Manuscript Respositories Wilsted, Nolte 1991 SAA Document Management: the Essentials (2) 1997 AIIM Filing Procedures 1989 ARMA Magnetic Diskettes - Recovery Procedures 1987 ARMA Numeric Filing 1989 ARMA Sample Forms for Archival & Records Management Programs 2002 ARMA, SAA Subject Filing 1988 ARMA Vital Records Programs: Identifying, Managing, and Recovering Business- Critical Records 2003 ARMA/AIIM ISO 9000: International Standards for Quality Management 2nd edition 1990 ISO 9000 Managing Electronic Records 1990 NARA

RIM Health Check: Auditing an Organization's RIM Program (pdf) To Download Click Here ISO 23081-1:2006 Metadata for Records - Part 1 Principles (pdf) Requirements for Managing Electronic Messages as Records 2004 ARMA Retention for Records Management for Records and Information 2005 ARMA