The Good, the Bad, the Ugly: Virtual Social Network Communities. Faculty and Staff Training and Awareness North Dakota State University Fall 2006



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The Good, the Bad, the Ugly: Virtual Social Network Communities Faculty and Staff Training and Awareness North Dakota State University Fall 2006

Outline of Training Background of virtual communities Motivations to create online profiles and continued use of virtual communities Pros and cons of virtual communities Ethical issues Examples of profiles Online student education suggestions

Virtual Social Networks A community of individuals sharing common interests, ideas, and feelings over the Internet or other collaborative networks. Facebook.com - MySpace.com Friendster.com - Xanaga.com XuQa.com - Livejournal.com Collegehumor.com

What is Facebook.com? Established in 2004 at Harvard by two students A virtual community reserved exclusively for members of institutions of Higher Ed, and most recently high schools Only members with an.edu e-mail address can join. Members can only view profiles of friends or those who attend the same institution Supported by advertising Seventh most active site on the Internet

Facebook cont. Connects more than 2,600 colleges nationwide, and an unknown number of high schools. Tallies 250 million hits everyday. Has 12 million users world wide. The average member spends 18 minutes a day on Facebook.

Uses of Facebook Create a profile Share pictures Join groups Poke people Send messages Be reminded of upcoming birthdays Stay in touch with friends Meet new people

What is MySpace.com? A social networking Website offering an interactive network of photos, blogs, user profiles, groups, and an internal e-mail system - Wikipedia Founded in 2003 by a Berkley graduate; recently sold for $580 million Open to all ages currently has 90 million members Supported by advertising Supercedes Yahoo in terms in number of hits per day

Why do students use VNCs? Peer pressure/friend recommended. To meet fellow students Class schedule and learn who classmates are Use message tool as a meeting reminder Birthday reminders Communication with high school friends More structured than other online communities - University of South Carolina Virtual Case Study Results

Positive Reasons to use VNCs Easier to have a social life Freedom of expression Easy method to keep in touch with old friends Page is a personal reflection of the person Create groups (shared interest, study, etc.) Advertise campus events

Negative Aspects of VNCs Internet stalking/harassing Security/safety Internet privacy Identity theft (Sensitive data exposed) Inefficient use of time/procrastination

Negative Aspects of VNCs Potential future problems with profile content (employers, post-graduate program, professors) Class distraction E-mail spamming Facebook shares member information with 3 rd party vendors (Privacy Policy)

Other negative uses of VCNs Inefficient use of time coursework is not completed Personal reputation and impression Future employment Teachers and administrators Possible judicial repercussions Note: According to Janna Stoskopf, it will be NDSU s policy not to search profiles but will take actions if something inappropriate is reported.

Facebook Examples Statement on a profile about a student s work experience at Target: get shit, print shit, get paid shit. But i can still afford beer.

Profile Pictures Facebook Examples

Profile Pictures Facebook Examples

Discussion Points to Cover For Students Discussion to be by instructor/res life staff member/career services person Ask why they like to use VCNs Focus on positive reasons Enforce common responses & why students continue to use VCNs Safety/security concerns of VCNs Internet Privacy Concerns Web is public domain (What happens in Fargo does not stay in Fargo) Personal information Internet stalking/harassment/predators Personal identity theft Personal possession theft

Topics to Touch on Phone numbers Address Screen names Adding class schedule Joining offensive groups Posting pictures (intoxicated, illegal substances, sexual) Privacy settings how private is it Tagging others & being tagged Messages sent & received

Discussion on Setting up a Profile Questions to pose Who do you want to view your profile? What do you want your profile to say about you? What image do you want to portray online? How would you feel if your Facebook profile was put on a poster on campus, in the local newspaper? Consider your future: Is there anything on your current profile that you may regret later?

Thoughts for Discussion Invincibility: What you post or profile today could haunt you tomorrow. Caching: What is posted online is hard to remove from online. NDSU IT Policy: Freedom: Do not monitor network content

Thoughts for Discussion NDSU Policy: Responsibility: No limit to authorized viewers from your profile or other Internet expressions of your identity. No expectation of privacy The Law Privacy of others Watch what you say! You may be held liable for damages under either defamation or libel. Posting photographs of others can be considered an invasion of privacy.

Interactivity Discussion as posted on prior slides Ask students to print off their profile or wall and do an honest critique of it. After the discussion, what would be good to change on their profile and why. It might be a good idea to form groups and have the groups critique the profiles Create a brief scenario and follow with multiple choice and true/false questions Students receive a pass or fail

Sample Questions As per their privacy, policy VCNs can pass your information to third party vendors for marketing purposes. Anyone with a computer and an Internet connection can be a member of a VCN. Students are immune from judicial repercussion by NDSU for their profile s content on VCNs. You should always list all of your personal information even if not required when creating an online profile for a VCN.

Methods to Disseminate Information Blackboard online tutorial and quiz Websites Student Government, ITS, Student Life, Residence Life, Career Services, etc. Online video created and directed by students with students serving as actors Article in the Spectrum written by students Training for faculty and staff who work with students

Resources Thoughts on Facebook:, Cornell University: http://www.cit.cornell.edu/policy/memos/facebook.html http://en.wikipedia.org/wiki/myspace Special report: www.becareful.com http://www.statepress.com/issues/2006/06/26/arts/697062 Virtual Fun with Real-World Consequences http://www.campussafetymagazine.com/articles/?articleid=17 Keeping Students Cybersafe http://www.universitybusiness.com/page.cfm?p=1119 Outside-the-Box Recruiting Using MySpace.com as a Recruiting Tool http://www.ere.net/articles/db/f6e6ad84db8d4345bf46e55a706ba317.asp For Some, Online Persona Undermines a Résumé http://www.nytimes.com/2006/06/11/us/11recruit.html?ex=1153972800&en=4cc2b6ebd08da8 75&ei=5070

Questions? Theresa Semmens NDSU IT Security Officer IACC 206 231-5870 Theresa.Semmens@ndsu.edu