Spigot Hospital Information System Introduction Spigot's Hospital Information System (HIS) simplifies and automates the tasks of managing information on patients, right from registration till final billing. This easy-to-use end-to-end information management system provides all information at finger tips of hospital staff, thus allowing hospitals and clinics efficiently manage all aspects of patient care administrative, financial, and clinical. The highly scalable and very intuitive HIS solution helps healthcare organizations to track and retrieve every aspect of interaction with patients. Various modules of the solution enable efficient management of patients data. A powerful and versatile MIS module empowers clinics to generate reports based on any of the above parameters. Why Spigot HIS? Spigot s HIS streamlines the entire process of interaction between hospitals and patients. Spigot HIS has been designed by inculcating knowledge derived after thorough analysis of the entire patient treatment process in various hospitals and polyclinics. The application is constantly evolving to incorporate newer features outlined by expert researchers who continuously explore best practices worldwide and innovate based on such knowledge. Intelligent modules of HIS increase productivity of hospital staff by reducing documentation times and by making information available at the finger tips of hospital staff and doctors at relevant points of interaction with the patients. Spigot HIS thus allows doctors and support staff in hospitals to concentrate on the actual process of treating patients rather than spend time on documenting and reporting patient and treatment data. Spigot Software s HIS has over 20 different modules that address different aspects of healthcare. It provides high RoI by improving the healthcare institutions operational effectiveness, reducing errors, and thereby improving the quality of care. The application has been designed with an anticipation of all the aspects of patient care that Hospitals and Polyclinics would need to manage, including: a one-time capture of patient demographic details, fixing appointments and schedules, ordering services, ward management, e-prescription and EMR, laboratory and reports management, pharmacy and drugs management, inventory management, billing, and Exhaustive MIS reporting. Hospitals and Polyclinics can choose the modules that would suit their needs. Spigot Software can combine and integrate requisite modules as per their specific needs to help improve their productivity. All the modules can be configured to work in both centralized and decentralized modes. Spigot HIS is designed for seamless use at multiple branches of an organization and at multiple locations. The Patient Registration Record forms the core of Spigot Software s HIS.
Core Modules Front Office Includes all the basic functions related to OPD and IPD that are handled by the front office of a hospital. The module enables the following functions: Registration of Patients. One-time capture of demographic information related to patients while registering. This offers support staff substantial savings in time by avoiding duplication of effort each time the patient returns for checkups and appointments. The module also facilitates editing of patient information, if required, and printing of the profile details. Appointments and Scheduling. Fix appointments for doctors and schedules for patients as per doctors availability. Editing and printing of the appointments and schedules is also allowed. Ordering Services. Allows patients to order for requisite services and drugs from the hospital. Enquiry. Facilitates quick retrieval and provision of information related to doctors, patients, services & corresponding rates, and contact details using a very intuitive search interface. Ward Management*. Helps staff take informed decisions while booking wards and beds for patients and their subsequent discharge. * Included in HIS for Hospitals and Nursing Homes. Inpatient Module Feature-rich Nursing Station that supports: Ordering Services. Allows patients to order services in the hospital such as drugs from pharmacy, laboratory services, and items from stores. Ward Management. Helps staff to take informed decisions and manage booking and/or discharge of beds and wards. e-prescription. Enables doctors and nursing staff to capture and effectively record details about patients during every encounter with them. Details captured and recorded could include information regarding physical, mental, vitals and chief complaints of the patient; diagnosis and treatment information; drug, investigation, and dietary prescriptions. EHR/EMR. Maintain, view, and print detailed medical history of each patient that can be viewed by doctors and nursing staff using an easy-to-use search interface. Laboratory Information System Comprehensive features to manage all functions of a laboratory. Sample Collection Assigning an Order to a Particular Laboratory Lab Reports Report Generation using Pre-defined MS Word Templates Authentication of Lab Reports Report Printing Bar Coded Labels versus Text-based Labels
Billing Very detailed module supporting a host of payment options and combinations including: Cash Bills Credit Bills Credit Bill Settlement Provisional Bills Multiple Payers (including insurance) Split Payments across Payers Different Payment Modes Refunds Sales Returns Referral Fee Computation and many more. MIS Reports Enables hospital staff to generate detailed reports on: Patients Doctors Ward Management Bills Credit Bill Settlement Sales daily, weekly, monthly basis by units/departments Stock on Hand Stock Adjustment Returns Refunds Referral Fees The module also includes an ad-hoc query builder component. Administration Detailed module to administer all masters required for proper functioning of the above modules, including rate masters. It supports highly detailed, granular role-based access and privilege management of users. The module also allows Administrator to add details of doctors, their working hours, specialization, disease masters, services masters, location, branch details, department, treatment rates, etc.
Advanced Modules Pharmacy Complete Pharmacy process that can be used either as a stand-alone retail unit or as a Pharmacy within a hospital. When used within a hospital, the Pharmacy module can be integrated with Spigot Software s HIS. In such cases, it facilitates Pharmacy ordering for both IPD and OPD. The Pharmacy module includes the following features: All aspects of Inventory Requisition. Also facilitates seamless clubbing of requisitions from various sub-stores to generate final indent. Indenting Purchase Orders GRNs Inspection Drug Dispensing Issues Receipts Rejections and Returns Stock Adjustments Automatic Synchronization of Data related to Stock, Masters, and Sales between Central Stores and Sub-Stores Automatic Monitoring of Expiry Dates and Dispensing Order of Drugs Billing Inter-Stores Transfer of Drugs MIS Reports Centralized Administration Highly Scalable Architecture Inventory Module Exhaustive inventory process within a hospital and includes the following aspects: Central Stores and Sub-Stores Requisitions Indenting Purchase Orders GRNs Inspection Issues Receipts Rejections SOH
Reordering Levels MIS Reports Stock Adjustments The Pharmacy and Inventory control systems have both centralized and local administration facility to aid integration with Spigot Software s HIS. Supplementary Modules Spigot HIS also includes following modules that can be utilized by both OPD and IPD patients. Ambulance Dietician Laundry Blood Bank Spigot Software s HIS also has some advanced general features that include support for configuring emails, bar coding, RFIDs, etc. Some of these are in various stages of development. Benefits MIS reporting is one of the strong features of Spigot Software s HIS and allows hospitals to track the patients consultation and treatment processes right from registration through final discharge. Each module has a reporting system that facilitates online (dynamic) as well as offline (static) reporting. All stakeholders have access to real-time data at any point of time. The complete version of Spigot Software s HIS is ideal for medium to large hospitals that deal with the entire process of registration, consulting, testing, and treatment. Spigot Software s HIS is available as a one-stop solution for healthcare systems management. The standalone product allows for flexible customization and easy integration with existing systems of hospitals such as HR, Finance, and inventory. Spigot Software s HIS is also available in scaled-down versions. Hospitals and Polyclinics can also opt for various combinations of modules that would be of utility to their specific requirements. All such modules of Spigot Software s HIS integrate seamlessly with systems and modules already existing with Hospitals and Polyclinics. One of the main advantages of Spigot Software s HIS is that it can be configured to be packaged along with Spigot Software s core HR modules, namely, employee management, compensation management, attendance and leave management systems. Spigot Software s HRMS integrates seamlessly with the HIS modules.
Advantages Share data seamlessly across several functional departments. Highly customizable. Real-time updates with online dynamic reports and offline static reports. Easy administration. Easy integration with existing applications and modules. Hospitals can choose to buy either complete product or modules a la carte. Available in different pricing models including hosted model and licensed model. Architectural Features Highly scalable architecture based on Microsoft technologies. World-class, highly intuitive, and easy-to-use UI. Completely web-based, well defined, secure, three-tiered architecture. Plug-n-play model. Provision of Web Services for vendors who want to develop their own UI. Web Services makes it easy to integrate with other third party software and applications. Concept of organization hierarchy with organizations as companies with many branches. Centralized and local administration. Highly detailed and granular role-based privileged access to users. Recommended Physical Architecture The actual physical architecture is dependent on specific client loads and performance requirements. However, a general minimum physical architecture recommended by us to run the software is as follows: Web server farm (clustered, load balanced) in separate tier and Database (clustered, load balanced) in core tier. Minimum dual processor servers with 4GB RAM. Server based or hosted model. Technical Specifications The architecture of Spigot Software s HIS is completely based on latest Microsoft technologies and include: Platform:.NET 3.5 latest features Operating System: Windows 2003, Windows 2008 Database: SQL Server 2005, SQL Server 2008 Spigot s Hospital Information System (HIS) product suite also has other variations that cater to nursing homes and small to big hospitals of all scales. For more information, call or email our sales team.
PLEASE READ THIS LICENSE CAREFULLY BEFORE USING THE SOFTWARE. BY USING THIS SOFTWARE, YOU ARE AGREEING TO BE BOUND BY ALL THE TERMS OF THIS LICENSE. IF YOU DO NOT AGREE TO THE TERMS OF THIS LICENSE, PROMPTLY RETURN THE UNUSED SOFTWARE TO US AND REQUEST A REFUND. 1.0 DEFINITIONS 1.1 "Commercial Use" means distribution or otherwise making the Original Code available to a third party. 1.2 "Electronic Distribution Mechanism" means a mechanism generally accepted in the software development community for the electronic transfer of data. 1.3 "Executable" means Original Code in any form other than Source Code. 1.4 "License" means this document. 1.5 "Licensable" means having the right to grant, to the maximum extent possible, whether at the time of the initial grant or subsequently acquired, any and all of the rights conveyed herein. 1.6 "Modifications" means any addition to or deletion from the substance or structure of either the Original Code or any previous Modifications. A Modification is: A. Any addition to or deletion from the contents of a file containing Original Code or previous Modifications. B. Any new file that contains any part of the Original Code or previous Modifications. 1.7 "Original Code" means Source Code of computer software code. 1.8 "Source Code" means the preferred form of the Original Code for making modifications to it, including all modules it contains, plus any associated interface definition files, or scripts used to control compilation and installation of an Executable. 1.9 "You" (or "Your") means an individual or a legal entity exercising rights under, and complying with all the terms of, this License or a future version of this License. For legal entities, "You'' includes any entity which controls, is controlled by, or is under common control with You. For purposes of this definition, "control'' means (a) the power, direct or indirect, to cause the direction or management of such entity, whether by contract or otherwise, or (b) ownership of more than fifty percent (50%) of the outstanding shares or beneficial ownership of such entity. 2. License. The software accompanying this License, whether on disk, in readonly memory, or on any other media (the Software ), and the related documentation are licensed, not sold, to you, if you are a bona fide purchaser of the Software manufactured by Spigot Software. You own the disk on which the Software and fonts are recorded but Spigot Software retains title to the Software and related documentation. This non-exclusive, nontransferable end-user License allows you to use the Software on a single computer and make one copy only of this Software in machine-readable form solely for backup purposes. If you need to have access to this software package on more than one computer at a time, you need to purchase separate units, a Personal Use License (PUL), or a site license.
3. Restrictions. The Software contains copyrighted material, trade secrets and other proprietary material. In order to protect them, and except as permitted by applicable legislation, you may not decompile, reverse engineer, disassemble or otherwise reduce the Software to a human-perceivable form. You may not modify, adapt for another platform, network, rent, lease, loan, distribute or create derivative works based upon the Software in whole or in part. You may not electronically transmit the Software from one computer to another or over a network. You may not use, modify, translate, reproduce or transfer the right to use the software or copy the software except as expressly provided by Spigot Software. You may not resell, sublicense, rent, lease or lend the Software. Unless stated otherwise in the documentation, you shall not display, modify, reproduce and distribute any of the stock files included with the software. You may not provide access to the Spigot Softbranded software to any person for any purpose other than processing your internal data for the intended use of the Spigot Soft-branded Software. You agree that you shall use the software only in a manner that complies with all applicable laws in the jurisdiction in which user uses the software, including, but not limited to, applicable restrictions concerning copyright and other intellectual property rights. Spigot Software does not guarantee the outcome of the performance of the software if the software is NOT used in a way that it is intended to be used. Spigot Software shall also not be liable directly or indirectly for the outcome in such an event of wrong usage. You agree to not export, license or otherwise transfer the Spigot Soft-branded Software as a standalone product or as bundled with any third party technology to any country where such transfer is prohibited or in violation of the laws of any other country. Where you are presented with hardware and/or a click-accept license prior to installation of Spigot Software s products, such license for the product is between you and the manufacturer of such hardware and/or software, and may be used only in conjunction with the Spigot Software Product. Spigot Software accepts no liability whatsoever for such bundled hardware and associated software product or its use. Other than Spigot software s specific certification set forth above, Spigot software disclaims all warranties and any associated remedies, written or oral, expressed or implied. To the extent allowed by local law, Spigot software disclaims all implied warranties or conditions including any implied warranties of merchantability and fitness for a particular purpose, title and non-infringement. 4. Termination. This License is effective until terminated. You may terminate this License at any time by destroying the Software, related documentation and all copies thereof. This License will terminate immediately without notice from Spigot Software if you fail to comply with any provision of this License. PROVISIONS WHICH, BY THEIR NATURE, MUST REMAIN IN EFFECT BEYOND THE TERMINATION OF THIS LICENSE SHALL SURVIVE. Upon termination you must destroy the Software and related documentation and all copies thereof. 5. Export Law Assurances. You may not use or otherwise export or re-export the Software except as authorized by Indian law and the laws of the jurisdiction in which the Software was obtained. 6. Limited Warranty on Media. Spigot Software warrants the diskettes on which the Software are recorded to be free from defects in materials and workmanship under normal use for a period of sixty (60) days from the date of purchase on the receipt. Spigot Software s entire liability and your exclusive remedy will be replacement of the diskettes not meeting Spigot
Software s Limited Warranty and which are returned to Spigot Software with a copy of the receipt. Spigot Software will have no responsibility to replace a disk damaged by accident, abuse or misapplication. ANY IMPLIED WARRANTIES ON THE DISKETTES, INCLUDING THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, ARE LIMITED IN DURATION TO THIRTY (30) DAYS FROM THE DATE OF DELIVERY. 7. Disclaimer of Warranty on Software. You expressly acknowledge and agree that use of the Software is at your sole risk. The Software and related documentation are provided AS IS and, and are without warranty of any kind and EXPRESSLY DISCLAIM ALL WARRANTIES, ORAL OR WRITTEN, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. SPIGOT SOFTWARE DOES NOT WARRANT THAT THE FUNCTIONS CONTAINED IN THE SOFTWARE WILL MEET ALL YOUR REQUIREMENTS, OR THAT THE OPERATION OF THE SOFTWARE WILL BE UNINTERRUPTED OR ERROR-FREE, OR THAT DEFECTS IN THE SOFTWARE WILL BE CORRECTED. FURTHERMORE, SPIGOT SOFTWARE DOES NOT WARRANT OR MAKE ANY REPRESENTATIONS REGARDING THE USE OR THE RESULTS OF THE USE OF THE SOFTWARE OR RELATED DOCUMENTATION IN TERMS OF THEIR CORRECTNESS, ACCURACY, RELIABILITY, OR OTHERWISE. NO ORAL OR WRITTEN INFORMATION OR ADVICE GIVEN BY SPIGOT SOFTWARE OR AN SPIGOT SOFTWARE AUTHORIZED REPRESENTATIVE SHALL CREATE A WARRANTY OR IN ANY WAY INCREASE THE SCOPE OF THIS WARRANTY. SHOULD THE SOFTWARE PROVE DEFECTIVE, YOU (AND NOT SPIGOT SOFTWARE OR AN SPIGOT SOFTWARE AUTHORIZED REPRESENTATIVE) ASSUME THE ENTIRE COST OF ALL NECESSARY SERVICING, REPAIR OR CORRECTION. SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF IMPLIED WARRANTIES, SO THE ABOVE EXCLUSION MAY NOT APPLY TO YOU. 8. Limitation of Liability. UNDER NO CIRCUMSTANCES INCLUDING NEGLIGENCE, SHALL SPIGOT SOFTWARE OR ITS REPRESENTATIVES BE LIABLE FOR ANY INCIDENTAL, SPECIAL OR CONSEQUENTIAL DAMAGES, INCLUDING ANY LOST PROFITS OR LOST SAVINGS, INCLUDING WITHOUT LIMITATION, DAMAGES FOR LOSS OF GOODWILL, WORK STOPPAGE, COMPUTER FAILURE OR MALFUNCTION, OR ANY AND ALL OTHER COMMERCIAL DAMAGES OR LOSSES, OR FOR ANY CLAIM BY ANY PARTY, THAT RESULT FROM THE USE OR INABILITY TO USE THE SOFTWARE OR RELATED DOCUMENTATION, EVEN IF SPIGOT SOFTWARE OR AN SPIGOT SOFTWARE AUTHORIZED REPRESENTATIVE HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME JURISDICTIONS DO NOT ALLOW THE LIMITATION OR EXCLUSION OF LIABILITY FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES SO THE ABOVE LIMITATION OR EXCLUSION MAY NOT APPLY TO YOU. In no event shall SPIGOT SOFTWARE s total liability to you for all damages, losses, and causes of action (whether in contract, tort including negligence or otherwise) exceed the amount paid by you for the Software. 9. Controlling Law and Severability. This License shall be governed by and construed in accordance with the laws of INDIA and the State of KARNATAKA. If for any reason a court of competent jurisdiction finds any provision of this License, or portion thereof, to be unenforceable, that provision of the License shall be enforced to the maximum extent permissible so as to effect the intent of the parties, and the remainder of this License shall continue in full force and effect. 10. Complete Agreement. This License constitutes the entire agreement between the parties with respect to the use of the Software and the related documentation, and supersedes all prior or contemporaneous understandings or agreements, written or oral, regarding such subject matter. No amendment to
or modification of the License will be binding unless in writing and signed by a duly authorized representative of SPIGOT SOFTWARE. 11. MISCELLANEOUS This License represents the complete agreement concerning subject matter hereof. If any provision of this License is held to be unenforceable, such provision shall be reformed only to the extent necessary to make it enforceable. This License shall be governed by Indian law provisions (except to the extent applicable law, if any, provides otherwise). With respect to disputes in which at least one party is a citizen of, or an entity chartered or registered to do business in India, any litigation relating to this License shall be subject to the jurisdiction of the courts in Bangalore,, with the losing party responsible for costs, including without limitation, court costs and reasonable attorneys' fees and expenses. The application of the United Nations Convention on Contracts for the International Sale of Goods is expressly excluded. Any law or regulation which provides that the language of a contract shall be construed against the drafter shall not apply to this License.