Welfare Reforms What you need to know. Money Advice Unit. www.hertsdirect.org/benefits



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Welfare Reforms What you need to know Money Advice Unit www.hertsdirect.org/benefits

Introduction The Government has begun a very ambitious and far-reaching reform of the benefit system. The aims include making work pay and simplifying the way that welfare is delivered. Some of the changes however will mean that some claimants may see a reduction in what they receive or are able to claim. The Money Advice Unit has summarised some of the key changes that you may need to be aware of into this handy booklet. The precise details and timetable for the reforms listed may be subject to change. Check with the Department for Work and Pensions and Hertfordshire s Money Advice Unit for the latest information and updates. See pages 10-11 for contacts. This booklet was originally produced for GPs by the Health and Wellbeing Board and we are grateful for their support in producing this version. 1

Reforms and the impact Restrictions in Surestart Maternity Grants Low income families who receive Maternity Grants A Maternity Grant is now usually only available for low income families if there is no other child under 16 in the household. January 2011 Impact on carers What do the changes mean? Changes to council tax support may mean carers face higher bills in some areas. See your local council for details on discounts and other support. 2 Carers may also be affected by changes such as benefit income cap, introduction of PIP, and under-occupancy.

Changes to Housing Benefit under-occupancy reduction Tenants of working-age living in social sector housing who claim housing benefit This will mainly impact on certain groups and families where children have now left home. From April 2013, claimants will have to meet the first 14% of their rent without housing benefit if they have one empty bedroom, and 25% if they have two or more empty bedrooms. Tenants will either have to meet the additional cost themselves or move to smaller accommodation if it is available, but some help (Discretionary Housing Payments) may be available from local councils. April 2013 3

Total Benefit Income Cap Working age families and single claimants. Families or individuals in receipt of certain benefits such as Disability Living Allowance, Working Tax Credit, Employment Support Allowance (Support Group), are exempt from the cap. Starting from April 2013 and affecting all areas by September 2013, the total benefit income is to be capped at 500 per week for families or 350 for individuals. This includes Housing Benefit as well as Child Benefit, Carer s Allowance, Income Support, Child Tax Credit and most other benefits. Affected families may have to seek alternative accommodation and may require advice and assistance about finding work, childcare and benefits. Some help may be available through Discretionary Housing Payments from local councils. April - September 2013 4

Council Tax Benefit localisation All non pensioner households who get help with council tax. From April 2013, most working age claimants will have to pay something towards council tax, including people who previously received a full rebate. The contribution is likely to be between 10% and 30% of their council tax although some councils may still provide full rebates, even for working-age claimants. Each district is devising its own scheme so Hertfordshire may end up with 10 different schemes. All districts are required to give protection to pensioners - some are giving protection to disabled adults and/or families with children aged under 5 as well. April 2013 5

Changes to Community Care Grants and Crisis Loans People on certain means tested benefits and others in a crisis situation. After April 2013, the Social Fund section at DWP will no longer make emergency grants and interest-free loans for household goods, clothing, bedding, replacement of lost or stolen items, living expenses etc. The money that would have been spent will be transferred to local councils such as Hertfordshire County Council. They are devising a local scheme to provide financial advice, essential furniture and lower-cost loans. April 2013 6

People aged 16-64. It does not affect children until they reach 16 or anyone aged 65 or older getting DLA or Attendance Allowance. Replacement of Disability Living Allowance (DLA) From June 2013, DLA is being replaced, over a five year period, by a new benefit called Personal Independence Payment (PIP). This will require a new medical assessment, conducted on behalf of the DWP. This may result in service-users seeking advice, assistance and supporting evidence, especially if their PIP claim fails (around 20% are expected to lose entitlement, which equates to about 8,000 individuals in Hertfordshire). The change may also mean loss of entitlement to extra means tested benefits that depended on DLA, as well as some carers losing Carer s Allowance. June 2013-2018 7

Introduction of Universal Credit People of working age receiving means-tested benefits and tax credits. Universal Credit starts in October 2013 and it will take 4 years for all existing claimants of current means tested benefits to be transferred. It will be paid monthly in arrears and payments will cover amounts for self, children, childcare costs and housing costs (i.e. rent will not generally be paid to the landlord that becomes the tenant s responsibility). Universal Credit will be paid to people who are not in work, and will then be reduced as they take work, making a smoother passage between unemployment and work. Increased testing of ill health or job-seeking activity will lead to some claimants having benefit reductions or suspensions. October 2013 October 2017 8

Changes to Employment and Support Allowance (ESA) Those in receipt of incapacity benefits who are being re-tested for the ESA, as well as new claimants who are unable to work due to ill-health. In addition, people who are getting ESA because they have paid national insurance are having their claims stopped after 12 months (unless in ESA Support Group) and being asked to apply again via a means-test. ESA replaced Incapacity Benefit in October 2008 although it will be 2014 before all claimants have transferred across. Many are being declared fit for work and may ask for supporting evidence to help them appeal a refusal of benefit or to help them get into the ESA Support Group (those who are unlikely to be fit for work for the foreseeable future). Many mental health service users, in particular, are having difficulty engaging with the ESA process they are too fearful to attend medicals, or are being found fit for work or are losing their entitlement because of the new 12-month rule and are then failing the means-test because of savings or a partner s income. This cut off period will not apply to certain cancer patients. October 2008 April 2014 9

10 Useful contacts and information The overall impact - increased demand for high cost loans and emergency assistance Although the changes positively encourage people back into work, there is a real risk that people who lose benefit income or have increased costs may turn to high-cost lenders (both legal and illegal) especially if they have no access to mainstream financial products such as bank loans. Even the legal lenders can have interest rates that top 4000% APR. The impact of these loans may show themselves in depression, self-harm and other conditions. Beware of debt management companies on the internet and in newspapers who are sometimes more interested in the fees they charge and even organising new loans the things that got people into debt in the first place. The following organisations may be able to offer advice in these circumstances:- Credit Unions in Hertfordshire Black Squirrel Credit Union (North Herts) 01462 642045 or 01462 677242 Credit Union (Stevenage) - 01438 740844 Dacorum First Credit Union (Hemel Hempstead) 01442 240250 HertSavers Credit Union Ltd - 01707 269239 or 07545 484268

St Albans District Credit Union - 01727 859135 Watford Credit Union Ltd - 01923 236401 or call 0161 832 3694 to find your nearest credit union www.findyourcreditunion.co.uk Citizens Advice Bureau 08444 111 444 www.hertfordshirecab.org.uk www.adviceguide.org.uk Department for Work and Pensions www.dwp.gov.uk For help with jobseeking, contact your local Job Centre Plus office or see www.gov.uk/jobsearch and www.dwp.gov.uk/docs/universal-jobmatch-guide.pdf HertsHelp 0300 123 4044 www.hertsdirect.org/hertshelp Money Advice Service 0300 500 5000 www.moneyadviceservice.org.uk Money Advice Unit (HCC) www.hertsdirect.org.uk/benefits For more detailed factsheets on welfare reform Stepchange (formerly the Consumer Credit Counselling Service) Free debt advice 0800 1381111 www.stepchange.org National Debtline 0808 808 4000 (call charges at local rates) www.nationaldebtline.co.uk.free debt advice Payplan 0800 917 7823 www.payplan.com.free debt advice 11