Risk Management in the Public Sector Identify Manage Prevent

Training for auditors and auditees! Practical Seminar Risk Management in the Public Sector Identify Manage Prevent 21 st 22 nd September 2015, Berlin Brochure With experts from: International Atomic Energy Agency (IAEA), Internal Oversight Services UNESCO, Internal Oversight Service Europol, Internal Control Ministry of Finance, Central Audit Service, Ministry of Finance, Dutch Tax and Customs Administration, 1

PRACTICAL SEMINAR Risk Management in the Public Sector THERE IS NO SUCH THING AS A RISK-FREE AREA OF ACTIVITY Whether internal or external, strategic, financial, operational or reputational risks these can significantly hinder the work of your public institution. In the current economic and financial context the lack of an adequate approach to risk management is an enormous and real threat to the work of any institution, since nowadays work efficiency and effectiveness in the public sector are more important than ever before. For that reason, it is of extreme importance that public authorities do not rely solely on their intuition in dealing with risks, but use professional formalised risk management as an integral and ongoing part of their general management process. RISK MANAGEMENT IS NOT A CHOICE Professionalised risk management enables organisations to deal with risks in the open and enhances communication with all involved stakeholders. The use of risk management tools and correctly balancing risk and control enables public authorities to make better decisions based on calculated risks and increases the focus on accountability. It supports the execution of the institution s responsibilities and the achievement of its strategic objectives and thus leads to a more effective and efficient control and audit function without an unnecessary and disproportional increase of bureaucracy. It creates a real added value for the quality, efficiency and effectiveness of the work of public institutions. Who is this seminar for? Auditors: Risk managers, project managers, members of audit committees or other risk practitioners dealing with risk management, supervisory, control and audit in public administration at all levels: - International - European - national - regional - local National and regional audit authorities Internal auditors working in public administration on international, European, national and regional level External auditors working for the public administration Consultants and accountants working for the public sector A very good opportunity for me to get acquainted to those aspects of risk management which are relevant for me. Verena Taylor, Director of the Office of the Directorate General of Programmes, Council of Europe 2

What will you learn at this seminar? What is risk and what kind of risks do you have to take into account? Why is risk management a key factor for the management process in your organisation and what benefits will it give to you? How does risk management relate to or is useful for internal control and internal audit? How can you set up successful risk management policies, strategies and processes that meet the needs of your institution? What kind of problems or pitfalls can you encounter? What are the risk identification techniques and how to use them in practice? Can risk management contribute to dealing with risks arising from IT-developments such as social media and cloud computing? How can you assess risks according to risk criteria? How should you respond to risks effectively? How can you monitor and report risks and how can you set up an efficient communication procedure? How can you manage risks in public procurements? Masterclass Audit in the Public Sector This Seminar is a compulsory Masterclass seminar for the Masterclass Audit in the Public Sector Your benefits Save money by learning how to modernise your management strategy through initiating or upgrading a successful risk management policy and strategy Become more efficient and effective in your audit work by successfully balancing risk and control Learn how to enhance the added value of your service delivery by implementing simple but effective risk management Benefit from practical experiences of experts from other regions and countries who are already successfully using risk management in their public authorities Practice identifying, assessing, treating, monitoring and reporting risks Consult your individual questions and problems with our experts from both, the auditor and the auditee side Network and exchange experience with colleagues dealing with risk management, supervision, control and audit in public European and international institutions For further Information, please click here. Useful seminar, oriented for the public sector. 3

PROGRAMME DAY 1 Risk Management in the Public Sector 8.30-9.00 Registration and Handout of Seminar Material 9.00-9.05 Opening Remarks from the European Academy for Taxes, Economics & Law 9.05-9.30 Welcome Note from the Chairs and Round of Introductions Erik Boers, Senior Business Advisor, Head of Quality & Risk Management, Netherlands Tax and Customs Administration, Ministry of Finance, Ministry of Finance, Kick-Off Workshop 9.30-10.00 Expectations and Introduction to the Case Study This session gives an introduction about the most common challenges to be considered when dealing with risk management and gives the attendees an opportunity to exchange about their risk management experience so far. Assessment of participants experience in risk management Introduction to the case study: The Berlin Tax Office Erik Boers, Senior Business Advisor, Head of Quality & Risk Management, Netherlands Taxand Customs Administration, Ministry of Finance, Ministry of Finance, 10.00-10.30 Coffee Break and Networking Opportunity ERIK BOERS Senior Business Advisor, Head of Quality & Risk Management, Netherlands Tax and Customs Administration, Ministry of Finance, Erik Boers is Senior Advisor to the Central Staff Board Business Operations of Tax Administration, and currently Head of Quality & Risk Management. In his career he has been working in the field of Planning, Finance and Control as Controller, Staff Officer and also as a manager. He is an experienced trainer and project leader. Over the years he specialised in Risk Management and controlling. His purpose is to make Risk Management accessible to all levels of the organisation. He combines this knowledge with vast experience in process redesign, process improvement and in developments such as lean management, administrative logistics, planning and forecasting. ERIK RAVEN Auditor, Central Audit Service, Ministry of Finance, Erik Raven is an expert in financial and operational auditing and works as Auditor for the Central Audit Service under the Ministry of Finance in. Moreover, he has broad trainer experience in risk management for public administration, promoting awareness of the importance of risk management and teaching about the tools for facilitating risk assessments both in and abroad. 10.30-11.15 What is Risk and Risk Management? What is risk? What is risk management? Risk management framework principles Risk management cycle: Risk identification, risk assessment, risk mitigation, risk monitoring, risk reporting Risk management models and standards (COSO, PIFC) Erik Boers, Senior Business Advisor, Head of Quality & Risk Management, Netherlands Tax and Customs Administration, Ministry of Finance, Ministry of Finance, 11.15-11.30

11.30-12.15 Risk Management for Public Administration Why is it Fundamental? Why take managing risk in public administration seriously? Strategic risk and the role of the board and senior management Setting and communicating risk appetite Limitations and pitfalls of risk management Tuyet-Mai Grabiel, Principal Auditor, Internal Oversight Service, UNESCO 12.15-12.30 12.30-13.30 Lunch Break and Networking Opportunity 13.30-14.15 Relationship between Risk Management and Internal Audit Assurance frameworks an introduction Risk assurance and the benefit of internal audit Links between risk management, internal audit and internal control. How to avoid interferences? Internal audit A risk based approach Gregor Wewer, Internal Control Coordinator (ICC), Europol 14.15-14.30 14.30-14.45 Short Refreshment Break 14.45-15.30 Auditor s Approach to Risk and Risk Identification Techniques What is the auditor s approach to risk? Auditor s role in the facilitation of risk management processes in the organisation Relationship between auditors and auditees Participation / Self-assessment Risk identification theory Risk categories (External and internal risks, strategic risks, operational risks, financial risks, reputational risks, other risks) Participation / Self-assessment Presentation of a best practice Ministry of Finance, 15.30-15.45 15.45-16.15 Coffee Break and Networking Opportunity 16.15-17.00 Dimensions of Assessing Risks Effectively The risk equation Components of a risk map Risk measurement (Impact, likelihood, mitigation, residual risks) Suitable forms of risk registers Carsten Meyer, Director Internal Oversight Services, International Atomic Energy Agency (IAEA) TUYET-MAI GRABIEL Principal Auditor, Internal Oversight Service, UNESCO With 15 years in audit, Tuyet-Mai Grabiel has gained a well-rounded professional experience working at the private, public and international levels. She joined the United Nations Educational, Scientific and Cultural Organization (UNESCO) in 2009, serving as Team Leader on audit assignments on the transversal functions of headquarters and the organization s programmatic activities in field offices throughout the world. Prior to her current position, she worked at the University of California, Los Angeles (UCLA) and at a French investment bank in New York. The professional certifications of Tuyet-Mai Grabiel include: Certified Internal Auditor (CIA) and Certified Information Systems Auditor (CISA). GREGOR WEWER Internal Control Coordinator (ICC), Europol Gregor Wewer has been working for Europol since 2003. Following different staff officer functions to support the Directorate of Europol, his work has focussed in recent years on corporate risk management, internal control and the coordination of audit findings. Next to public sector management studies in the UK (Chartered Management Institute), Gregor Wewer took certifications as Management of Risk (MoR) Practitioner, Process Assessor, Senior Process Manager as well as Projects in Controlled Environments (PRINCE 2) Practitioner. Prior to his engagement at Europol, Gregor Wewer worked for the Federal Criminal Police Office (Bundeskriminalamt) in Germany since 1992. CARSTEN MEYER Director Internal Oversight Services, International Atomic Energy Agency (IAEA) Carsten Meyer works as the Director of the Office of Internal Oversight Services at the International Atomic Energy Agency in Vienna. Prior to his present activity, he worked for the German Supreme Audit Institution (Bundesrechnungshof) in the areas of Armed Forces, Banks and Public Debts. He has long lasting experience in carrying out financial, compliance and performance audits in international organisations. His special areas of interest are proactive performance audits, risk assessments and internal controls, as well as IT audits. 17.00-17.15 17.15 End of Day One 5

PROGRAMME DAY 2 Risk Management in the Public Sector 9.00-9.15 Welcome Note from the Chairs and Brief Review of Day 1 Erik Boers, Senior Business Advisor, Head of Quality & Risk Management, Netherlands Tax and Customs Administration, Ministry of Finance, Ministry of Finance, 9.15-10.15 How to Handle Risks Successfully Dimensions of risk management in the organisational context Available strategies to handle risks: Accept, mitigate, avoid, transfer A risk is also an opportunity Controls and residual risks The effectiveness and suitability of control processes The management role in the risk management process: Key success factors Gregor Wewer, Internal Control Coordinator (ICC), Europol 10.15-10.30 10.30-11.00 Coffee Break and Networking Opportunity 11.00-12.00 Risk Monitoring, Reporting and Follow-up Setting up a monitoring system for risks Reporting responsibilities From risk management to internal control Management decisions Organisation oriented or data oriented Relationship with internal control, internal audit, governance, control statement Erik Boers, Senior Business Advisor, Head of Quality & Risk Management, Netherlands Tax and Customs Administration, Ministry of Finance, 12.00-12.15 12.15-13.00 Risk Management and IT Developments New Challenges Ahead How to deal with IT risks Recent developments and trends Innovative projects Cloud computing, identity theft, social media, control over data and data confidentiality Carsten Meyer, Director Internal Oversight Services, International Atomic Energy Agency (IAEA) 13.00-13.15 13.15-14.15 Lunch Break and Networking Opportunity GREGOR WEWER Internal Control Coordinator (ICC), Europol Gregor Wewer has been working for Europol since 2003. Following different staff officer functions to support the Directorate of Europol, his work has focussed in recent years on corporate risk management, internal control and the coordination of audit findings. Next to public sector management studies in the UK (Chartered Management Institute), Gregor Wewer took certifications as Management of Risk (MoR) Practitioner, Process Assessor, Senior Process Manager as well as Projects in Controlled Environments (PRINCE 2) Practitioner. Prior to his engagement at Europol, Gregor Wewer worked for the Federal Criminal Police Office (Bundeskriminalamt) in Germany since 1992. ERIK BOERS Senior Business Advisor, Head of Quality & Risk Management, Netherlands Tax and Customs Administration, Ministry of Finance, Erik Boers is Senior Advisor to the Central Staff Board Business Operations of Tax Administration, and currently Head of Quality & Risk Management. In his career he has been working in the field of Planning, Finance and Control as Controller, Staff Officer and also as a manager. He is an experienced trainer and project leader. Over the years he specialised in Risk Management and controlling. His purpose is to make Risk Management accessible to all levels of the organisation. He combines this knowledge with vast experience in process redesign, process improvement and in developments such as lean management, administrative logistics, planning and forecasting. CARSTEN MEYER Director Internal Oversight Services, International Atomic Energy Agency (IAEA) Carsten Meyer works as the Director of the Office of Internal Oversight Services at the International Atomic Energy Agency in Vienna. Prior to his present activity, he worked for the German Supreme Audit Institution (Bundesrechnungshof) in the areas of Armed Forces, Banks and Public Debts. He has long lasting experience in carrying out financial, compliance and performance audits in international organisations. His special areas of interest are proactive performance audits, risk assessments and internal controls, as well as IT audits. 6

Interactive Workshop 14.15-16.00 Managing Risks in Public Administrations In this interactive workshop the participants train their risk management skills by working on group assignments. Risk identification Risk assessment Risk handling Risk monitoring and reporting The participants are divided into groups to complete group assignments and present their results in the plenum. Erik Boers, Senior Business Advisor, Head of Quality & Risk Management, Netherlands Tax and Customs Administration, Ministry of Finance, Ministry of Finance, This session includes a Coffee Break. 16.00-16.30 Final 16.30 End of Seminar and Handout of Certificates ERIK BOERS Senior Business Advisor, Head of Quality & Risk Management, Netherlands Tax and Customs Administration, Ministry of Finance, Erik Boers is Senior Advisor to the Central Staff Board Business Operations of Tax Administration, and currently Head of Quality & Risk Management. In his career he has been working in the field of Planning, Finance and Control as Controller, Staff Officer and also as a manager. He is an experienced trainer and project leader. Over the years he specialised in Risk Management and controlling. His purpose is to make Risk Management accessible to all levels of the organisation. He combines this knowledge with vast experience in process redesign, process improvement and in developments such as lean management, administrative logistics, planning and forecasting. ERIK RAVEN Auditor, Central Audit Service, Ministry of Finance, Erik Raven is an expert in financial and operational auditing and works as Auditor for the Central Audit Service under the Ministry of Finance in. Moreover, he has broad trainer experience in risk management for public administration, promoting awareness of the importance of risk management and teaching about the tools for facilitating risk assessments both in and abroad. Well developed. Very useful and worth to participate. 7

ORGANISATIONAL MATTERS Risk Management in the Public Sector Date of Event 21 st 22 nd September 2015 Booking Number S-1046 MC2 Event Language The event language is English. Event Price 1.389,- Euro excl. German VAT (19%) The above price covers the following: Admission to the seminar Hand-out documents Seminar certificate, if seminar fully attended Soft drinks and coffee / tea on both event days Lunch on both event days Upon request you can receive a digital version of the seminar documents after the event for 60,- Euro excl. German VAT (19%) in addition to the seminar. BOOKING E-mail: booking@euroacad.eu Fax: +49 (0)30 802080-250 Phone: +49 (0)30 802080-230 For online booking please visit our website: www.euroacad.eu Contact European Academy for Taxes, Economics & Law at Potsdamer Platz Entrance: Leipziger Platz 9, 10117 Berlin, Germany Phone: +49 (0)30 80 20 80 230 Fax: +49 (0)30 80 20 80 250 E-mail: info@euroacad.eu Internet: www.euroacad.eu Your contact persons for the programme: Regina Lüning, M. Sc. econ. Head of Marketing and Sales Phone: +49 (0)30 80 20 80 246 Fax: +49 (0)30 80 20 80 259 E-mail: regina.luening@euroacad.eu Pascal Dumont du Voitel, M.A. Conference Manager Phone: +49 (0)30 80 20 80 249 Fax: +49 (0)30 80 20 80 259 E-mail: pascal.dumont@euroacad.eu (Programme is subject to alterations) Event Location Courtyard by Marriott Axel-Springer Str. 55 10117 Berlin, Germany Phone: +49 (0)30 8009 2863 00 E-mail: reservations.berlin@marriotthotels.com Internet: www.marriott.de Please contact the hotel directly and refer to the European Academy for Taxes, Economics & Law if you wish to benefit from a limited room availability-contingent. Of course you can always look for an alternative hotel accommodation. 8

BOOKING E-mail: booking@euroacad.eu Phone: +49 (0)30 80 20 80 230 Fax: +49 (0)30 80 20 80 250 For online booking please visit our website: www.euroacad.eu European Academy for Taxes, Economics & Law at Potsdamer Platz Entrance: Leipziger Platz 9 10117 Berlin / Germany BOOKING BOOKING NUMBER: S-1046 MC2 (DM) 21 st 22 nd SEPTEMBER 2015, BERLIN Herewith we register the following persons for the Practical Seminar: Risk Management in the Public Sector. Delegate 1 Ms. Mr. First name Last name Your organisation Department Unit Job position Street Postcode / City Country Delegate 2 Ms. Mr. First name Last name Your organisation Department Unit Job position Street Postcode / City Country Delegate 3 Ms. Mr. First name Last name Your organisation Department Unit Job position Street Postcode / City Country Phone Fax E-mail Phone Fax E-mail Phone Fax E-mail I hereby order the digital version of the seminar documents (fee required) in addition to the seminar. I hereby order the digital version of the seminar documents (fee required) in addition to the seminar. I hereby order the digital version of the seminar documents (fee required) in addition to the seminar. Invoice Organisation First name Your Organisation Department Unit Job Position E-mail Ms. Mr. Last name Street Postcode / City Country Phone Fax With my signature I confirm my registration and accept the General Terms and Conditions as legally binding. I herewith agree to receive further information from the European Academy for Taxes, Economics & Law In case of registration of more than one delegate do you prefer: single invoice? collective invoice? NOTE Only Valid with Signature and Stamp. Place, Date Authorised Signature and Stamp European Academy for Taxes, Economics & Law Brauner Klingenberg GmbH Leipziger Platz 9 10117 Berlin Phone +49 (0)30 80 20 80 230 Fax +49 (0)30 80 20 80 259 9

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