Business Name/ AAMI AAMI - Business AAMI - Life Home Building & CRC Contents Landlord Strata Title Landlord Fire & Theft Contents Car Caravan Travel Motorcycle Commercial: Business Public Liability Market Stall Commercial Property Business@Home CTP Life Income Protection Accidental Death Ph: 13 22 44 privacyaccessrequests@aami.com. Position Title: Privacy Access Ph: 13 22 44 privacyaccessrequests@aami.com. Position Title: Privacy Access Ph: 13 22 44 opsctp@aami.com. Ph: 13 22 44 privacyaccessrequests@aami.com. Ph: 13 22 44 aami@aami.com.. Ph:13 22 44 businessinsurance@aami.com. AAMI Business GPO Box 2470 Adelaide SA 5001 Ph:13 22 44 nswctpadmin@suncorp.com. AAMI CTP Claims GPO Box 112 Ph: 13 22 44 / 1300 850 394 aami@aami.com. AAMI Life Customer Service Sydney, NSW, 2001 Ph: 1300 240 437 idr@aami.com. Internal Dispute Resolution AAMI Ph: 1300 240 437 idr@aami.com. Internal Dispute Resolution AAMI Ph: 1300 240 437 idr@aami.com. Internal Dispute Resolution AAMI Ph: 1800 608 549 apialife@apia.com. AAMI Life Customer Service 1
APIA APIA - Life AAMI Customer Zone General including CTP and Health(ex funeral and injury) Funeral and Injury Ph: 13 22 44 privacyaccessrequests@aami.com. Advisor Ph: 13 50 50 privacyaccessrequests@apia.com. Advisor Ph: 13 50 50 privacyaccessrequests@apia.com. Ph: 13 22 44 aami@aami.com.. Ph: 13 50 50 customerservice@apia.com. Apia GPO Box 756 Melbourne Victoria 3001 Apia Funeral Ph: 1800 608 549 apialife@apia.com. Apia Life Customer Service, Ph: 1300 240 437 idr@aami.com. Internal Dispute Resolution AAMI Ph: 1300 240 531 idr@apia.com. Internal Dispute Resolution APIA Ph: 1800 608 549 apialife@apia.com. Apia Life Customer Service Apia Neighbourhood Advisor Ph: 13 50 50 privacyaccessrequests@apia.com. Apia Injury Support Plan Ph: 1800 090 474 apialife@apia.com. Apia Life Customer Service Ph: 13 50 50 customerservice@apia.com. Apia GPO Box 756 Melbourne Victoria 3001 Ph: 1300 240 531 idr@apia.com. Internal Dispute Resolution APIA 2
Bingle CIL Essentials by AAI Comprehensive Car Caravan Relocatable Home Motor Home Camper Trailer 5th Wheeler Slide On Horse Float Hire Cover Personal insurance Contents and motor Position Title: Privacy privacyaccessrequests@bingle.com.a u Ph: 1800 112 481 privacyaccessrequests@cilinsurance.c om. Advisor Ph: 1800 429 598 privacyaccessrequests@essentialsbya ai.com. GIO CTP Position Title: Privacy Access opsctp@gio.com. NSW Workers Compensation Position Title: Privacy Access WC.Compliants@suncorp.com. consumerfeedback@bingle.com. Bingle GPO Box 4514 Melbourne 3001 Phone: 1800 112 481 cilsales@cilinsurance.com. CIL PO Box 384. Gosford NSW 2250 Phone: 1800 429 598 customer.relations@essentialsbyaai.c om. PO Box 1619 Adelaide SA 5001 Ph:13 10 10 nswctpadmin@suncorp.com. GIO CTP Claims GPO Box 4091 Customer Relations Ph 13 10 10 wc.customerrelations@suncorp.com.a u Ph: 1300 241 291 idr@bingle.com. Internal Dispute Resolution Bingle Ph: 1300 240 787 idr@cilinsurance.com. Internal Dispute Resolution CIL Ph: 1300 104 605 idr@essentialsbyaai.com. Internal Dispute Resolution Essentials by AAI Ph: 1300 264 094 idr@gio.com. Internal Dispute Resolution GIO Please contact your case manager for referral to. Ph 13 10 10 wcclaims_nsw@gio.com. GIO Workers Compensation 3
Personal: Car, Platinum Home - Home & CTS (Classic, Classic Extras 55UP, Platinum) Landlord Top Strata Boat Caravan Motorcycle Commercial: Business Business for Professionals Professional Indemnity Trade Commercial Motor Vehicle Motor Fleet Public Liability Not for Profit Organisation privacyaccessrequests@gio.com. Position Title: Privacy Access privacyaccessrequests@gio.com. gioservice@gio.com. GIO Replied Paid 3999 Claims Ph: 13 14 46 businessclaims@gio.com. GIO Commercial Claims GPO Box 346 Non claims enquiries@gio.com. GIO Business GPO Box 1387 Melbourne Vic 3001 GPO Box 1464, Ph: 1300 264 094 idr@gio.com. Internal Dispute Resolution GIO Ph: 1300 264 094 idr@gio.com. Internal Dispute Resolution GIO 4
GIO GIO (Life) Workers Compensation GIO Community Voice Life Protect Accidental Death Funeral Plan Accidental Injury Position Title: Privacy Access workerscompcompliants@gio.com. privacyaccessrequests@gio.com. Life Protect Ph: 1800 604 946 Acc Death Ph: 1800 605 751 Funeral Plan: 1800 604 215 Acc Injury: 1800 116 336 privacyaccessrequests@gio.com. For all states WA wawcred@gio.com. GIO Workers Compensation GPO Box B50 Perth, WA 6838 ACT giowcact@gio.com. GIO Workers Compensation PO Box 47 Woden, ACT 2606 TAS giowctas@gio.com. GIO Workers Compensation GPO Box 509 Hobart, TAS 7001 NT policies@ntgio.com. GIO Workers Compensation GPO Box 377 Darwin, NT 0801 gioservice@gio.com. GIO Replied Paid 3999 Life Protect Ph: 1800 604 946 Acc Death Ph: 1800 605 751 Funeral Plan: 1800 604 215 Acc Injury: 1800 116 336 giolife@gio.com. GIO Life Customer Service Ph: 1300 264 094 idr@gio.com. Internal Dispute Resolution GIO Ph: 1300 264 094 idr@gio.com. GIO Internal Dispute Resolution Life Protect Ph: 1800 604 946 Acc Death Ph: 1800 605 751 Funeral Plan: 1800 604 215 Acc Injury: 1800 116 336 giolife@gio.com. GIO Life Customer Service GIO (Travel) Travel Ph: 1300 264 094 5
Insure My Ride Just Car Shannons & Shannons Auctions Motor Bike CTP Motor Home Motor Car Bike NSW CTP Ph: 1300 794 133 privacyaccessrequest@vero.com.a u Ph: 13 BIKE (13 24 53) privacyaccessrequests@insuremyride. com. Ph: 13 13 26 privacyaccessrequests@justcarinsura nce.com. Position Title: Motoring Enthusiast Underwriter Ph: 13 46 46 privacyaccessrequests@shannons.co m. gioservice@gio.com. GIO Replied Paid 3999 Ph: 13 24 53 enquiries@insuremyride.com. Insure my Ride PO Box 110 Artarmon NSW 1570 Ph: 13 13 26 contactus@justcarinsurance.com. Just Car GPO Box 4663 Melbourne VIC 3001 Ph: 13 46 46 enquiries@shannons.com. write to your local Shannons branch What about the CTP is this separate? idr@gio.com. Internal Dispute Resolution GIO Ph: 1300 241 307 idr@insuremyride.com. Internal Dispute Resolution Insure My Ride Ph: 1300 241 294 idr@justcarinsurance.com. Internal Dispute Resolution Just Car Ph: 1300 240 664 idr@shannons.com. 6
Resilium Personal: Car - Comprehensive and Platinum Boat Caravan & Trailer Home & Contents Classic, Platinum, 55UP, Investor, Top Strata, Travel Commercial: Public Liability Small Business insurance Trade Professional Indemnity Commercial Motor Heavy Motor Fleet Motor Contract Works and Legal Liability Workers Compensation Not for Profit Organisations Farm Travel Personal I clients s Ph: 131 436 privacyaccessrequests@resilium.com. Commerical clients s Ph: 131 436 info@resilium.com. Ph: 131 436 info@resilium.com. Resilium GPO BOX 1387 Melbourne, VIC, 3001 Ph: 1800 689 762 customer.relations@suncorp.co m. Reply Paid 1453 Customer Relations Unit RE058 Resilium Directors and Position Title: Compliance Manager Ph: 131 436 Website refers customers to 7
Broking s Liability Employment Practices Liability Tax Probe Trade Creditors (Outstanding Debts) Builders Warranty Public Liability Landlords Broadform Liability Commercial Strata Title Marine Transit Marine Hull Marine Liability Commercial Vehicle Fleet Motor Vehicle Industrial Special Risks Business Professional Indemnity Management Liability Mobile Plant and Equipment Ph: 1300 763 4695 broker@resiliumib.com. Resilium Broking GPO Box 5442 info@resilium.com. Resilium GPO BOX 1387 Melbourne, VIC, 3001 Ph: 1800 689 762 customer.relations@suncorp.co m. Reply Paid 1453 Customer Relations Unit RE058 Terri Scheer Landlord Ph: 1800 804 016 Ph: 1300 264 783 8
Vero Personal Secure Home Elite Secure Landlord Secure Motor Plus Recreational Vehicle Household Removals Travel Commercial: Motor Fleet Construction & Engineering Corporate Property & Liability Marine Professional & Financial Risks SME - Motor Trade - Retail Services - Professional Services - Mobile Ph: 1800 804016 privacyaccessrequests@terrischeer.co m. Ph: 1300 794 133 privacyaccessrequests@vero.com. Position Title: Privacy Access Ph: 1300 888 073 privacyaccessrequests@vero.com. customerservice@terrischeer.com. Terri Scheer GPO Box 1619, Adelaide South Australia 5001 Phone: 1300 794 133 Vero Limited GPO Box 1619 Adelaide, SA 5001 Ph: 1300 888 073 claims@vero.com. Vero Claims GPO Box 346 idr@terrischeer.com. Internal Dispute Resolution Terri Scheer Ph:1300 264 470 idr@vero.com. Internal Dispute Resolution Vero Travel Ph: 1300 044 510 idr@vero.com. Internal Dispute Resolution Vero Ph:1300 264 470 idr@vero.com. Internal Dispute Resolution Vero 9
Vero Suncorp Suncorp Life Business - Tax Probe Plus - Commercial Motor - Business Surety bonds Vero Broker Competitions Home & Contents Landlord Home & Contents Car Motorcycle Driver Protection Cover Boat Motorhome Caravan Holiday Travel Multi-trip Travel Commercial CTP Life Protect Accidental Death Ph: 1300 888 073 Ph: 1300 888 073 Ph: 1300 888 073 Ph: 13 11 55 privacyaccessrequests@suncorp.com. Position Title: Privacy Access Ph: 1800 423 390 ctpbiz@suncorp.com. Ph: 13 1155 Customer.relations@suncorp.com. PO Box 1453 Claims Ph: 07 3135 3544 ctpadmin@suncorp.com. Brisbane Qld 4001 Non Claims Ph: 07 3135 3399 ctpbiz@suncorp.com. Brisbane Qld 4001 Ph: Life: 1800 604 689 Ph: 1300 264 053 idr@suncorp.com. Internal Dispute Resolution Suncorp Metway Limited Ph: 1300 264 053 idr@suncorp.com. Internal Dispute Resolution Suncorp Metway Limited Ph: Life: 1800 604 689 10
Suncorp Life continued Funeral Plan Life Protect Express Accidental Injury Income Protection Bill Protect Home Loan Protect Ph: Life: 1800 604 689 Accidental Death: 1800 606 469 Funeral Plan: 1800 602 178 Life Protect Express: 1800 639 065 Accidental Injury: 1800 044 607 Income Protection: 1800 257 717 Bill Protect: 1800 642 594 privacyaccessrequests@suncorp.com. Life & Super Customer Service 13 11 55 life&super@suncorp.com. Suncorp Life & Superannuation Limited Accidental Death: 1800 606 469 Funeral Plan: 1800 602 178 Life Protect Express: 1800 639 065 Accidental Injury: 1800 044 607 Income Protection: 1800 257 717 Bill Protect: 1800 642 594 suncorplife@suncorp.com. Suncorp Life Customer Service Ph: 1800 689 762 (Free call) customer.relations@suncorp.com. Reply Paid 1453 Suncorp Customer Relations Unit (4RE058) Accidental Death: 1800 606 469 Funeral Plan: 1800 602 178 Life Protect Express: 1800 639 065 Accidental Injury: 1800 044 607 Income Protection: 1800 257 717 Bill Protect: 1800 642 594 suncorplife@suncorp.com. Suncorp Life Customer Service Life & Super Customer Service 13 11 55 life&super@suncorp.com. Suncorp Life & Superannuation Limited Personal Loans Consumer Credit Life & Super Customer Service 13 11 55 life&super@suncorp.com. Suncorp Life & Superannuation Limited Ph: 1800 689 762 (Free call) customer.relations@suncorp.com. Reply Paid 1453 Suncorp Customer Relations Unit (4RE058) Life & Super Customer Service 13 11 55 life&super@suncorp.com. Suncorp Life & Superannuation Limited Credit Guard Credit Guard Customer Service 13 11 55 life&super@suncorp.com. Suncorp Credit Guard Administrator, Reply Paid 4799, Ph: 1800 689 762 (Free call) customer.relations@suncorp.com. Reply Paid 1453 Suncorp Customer Relations Unit (4RE058) Credit Guard Customer Service 13 11 55 life&super@suncorp.com. Suncorp Credit Guard Administrator, Reply Paid 4799, 11
Suncorp Bank Suncorp Superannuation Suncorp Superannuation Suncorp Asteron Life - Superannuation Suncorp Bank Suncorp Metway Advances Corporation Suncorp Everyday Super Suncorp WealthSmart Suncorp Community Voice Optimum Connelly Temple Partnership Workforce Position Title: Suncorp Bank Contact Centre Ph: 13 11 75 privacyaccessrequests@suncorp.com. Ph: 1800 191 517 privacyaccessrequests@suncorp.com. Ph: 13 11 55 privacyaccessrequests@suncorp.com. Ph: 13 11 55 privacyaccessrequests@suncorp.com. Ph: 1800 819 499 privacyaccessrequests@asteronlife.co m. Ph: 1800 689 762 (Free call) CEOoffice@suncorp.com. Reply Paid 1453 Suncorp Bank CEO Office 4RE058 Ph: 1800 191 517 everydaysuper@suncorp.com. Suncorp Everyday Super GPO Box 2585 Ph: 13 11 55 and ask for Super suncorpwealthsmart@suncorp.com. Suncorp WealthSmart GPO Box 2585 Ph: 13 1155 Customer.relations@suncorp.com. PO Box 1453 Ph: 1800 819 499 super@asteronlife.com. Super & Investments Customer Service GPO Box 1576 Ph: 1800 689 762 (Free call) CEOoffice@suncorp.com. Reply Paid 1453 Suncorp Bank CEO Office 4RE058 Ph: 1800 191 517 everydaysuper@suncorp.com. Suncorp Everyday Super GPO Box 2585 Ph: 13 11 55 and ask for Super suncorpwealthsmart@suncorp.com.a u Suncorp WealthSmart GPO Box 2585 Ph: 1300 264 053 idr@suncorp.com. Internal Dispute Resolution Suncorp Metway Limited Ph: 1800 819 499 super@asteronlife.com. Super & Investments Customer Service GPO Box 1576 12
Asteron Life Life Life TPD Income Protection Business Expenses Trma Recovery Defence Health Life Position Title : Customer Service Ph: 1800 221 727 / 02 8275 3999 privacyaccessrequests@asteronlife.co m. Guardian Advice Guardian Advice Ph:1300 720 350 privacyaccessrequests@guardianadvi ce.com. Suncorp Advice Financial Advice Position Title: Customer Relations Ph: 1800 689 762 privacyaccessrequests@suncorp.com. Suncorp Financial Suncorp Financial Planning Ph: 1800 221 727 / 02 8275 3999 life_customerservice@asteronlife.com. Life Customer Service Asteron Life GPO Box 68 Please contact your adviser to discuss your concerns. If your adviser does not satisfactorily resolve your concerns or if you do not wish to contact your adviser, please contact: Guardian Advice Ph: 1300 720 350 privacyaccessrequest@suncorp.com.a u Complaints Resolution Manager Guardian Advice GPO Box 1576 Sydney NSW 2000 Ph: 1800 689 762 Customer.relations@suncorp.com. Suncorp Customer Relations Unit Please contact your adviser to discuss your concerns. If your adviser does not satisfactorily resolve your concerns or Ph: 1800 221 727 / 02 8275 3999 life_customerservice@asteronlife.co m. Manager, Life Customer Service Asteron Life GPO Box 68 Guardian Advice Ph: 1300 720 350 ComplaintsResolution@suncorp.com. Complaints Resolution Manager Guardian Advice GPO Box 1576 Sydney NSW 2000 Ph: 1800 689 762 Customer.relations@suncorp.com. Suncorp Customer Relations Unit Ph: 1300 658 601 ComplaintsResolution@suncorp.com. 13
Business Name/ Planning Ph: 1300 658 601 if you do not wish to contact your adviser, privacyaccessrequests@suncorp.com. please contact: Suncorp Financial Planning Ph: 1300 658 601 ComplaintsResolution@suncorp.com.a u Complaints Resolution Manager Suncorp Financial Planning GPO Box 1576 SYDNEY NSW 2000 Million Dollar Woman Ph: 1800526825 privacyaccessrequests@milliondollarw oman.com. Ph: 1800 526 825 help@milliondollarwoman.com. Million Dollar Woman Customer Service Complaints Resolution Manager Suncorp Financial Planning GPO Box 1576 SYDNEY NSW 2000 Ph: 1800 526 825 help@milliondollarwoman.com. Million Dollar Woman Customer Service MTA Suncorp Group LPI EPI MEPI CBI Shareholders Share Registry For all information held in the Suncorp Share Register and your shareholding Ph: 1800 634 294 enquiries@mtai.com. Link Market Services Limited PO Box A50 Sydney South NSW 1235 Telephone: 1300 882 012 (within Australia) +61 2 8280 7450 (outside Australia) Ph: 1800 634 294 enquiries@mtai.com. AAI Limited and/or MTA Limited IPC 4GI 109 PO Box 1453 Link Market Services Limited PO Box A50 Sydney South NSW 1235 Telephone: 1300 882 012 (within Australia) +61 2 8280 7450 (outside Australia) Ph: (07) 3135 3729 Ph: 1800 634 294 enquiries@mtai.com. AAI Limited and/or MTA Limited IPC 4GI 109 PO Box 1453 Link Market Services Limited PO Box A50 Sydney South NSW 1235 Telephone: 1300 882 012 (within Australia) +61 2 8280 7450 (outside Australia) Ph: (07) 3135 3729 14
Suncorp Corporate Services Pty Ltd Investor Relations Suncorp Group Staff Competitions Ph: (07) 3135 3729 investor.relations@suncorp.com., Suncorp Investor Relations, 266 George Street, Brisbane, QLD, 4001. Position Title: Suncorp Brand Manager Ph: +61 (07) 3135 4073 brighterfuturescommunity@suncorp.co m. investor.relations@suncorp.com., Suncorp Investor Relations, 266 George Street, Brisbane, QLD, 4001. Ph: +61 (07) 3135 4073 brighterfuturescommunity@suncorp.co m. Brighter Futures Community Level 28, Brisbane Square, 266 George Street, Brisbane Q 4000 investor.relations@suncorp.com., Suncorp Investor Relations, 266 George Street, Brisbane, QLD, 4001. Ph: +61 (07) 3135 4073 brighterfuturescommunity@suncorp.c om. Brighter Futures Community Level 28, Brisbane Square, 266 George Street, Brisbane Q 4000 15