Personal Injury Book of Letters Desk Reference Manual



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Desk Reference Manual

All rights reserved. No part of this publication may be reproduced, stored in any material form (including photocopying or storing it in any medium by electronic means and whether or not transiently or incidentally to some other use or this publication) without the written permission of Law Courts Center (phone: 604 685 2727 or e-mail yvr@lawcourtscenter.com) except in accordance with the provisions of the Copyright Act. The Desk Reference Manuals have been prepared by the Law Court Center staff for use by lawyers and for legal assistants and secretaries under the supervision of lawyers.. Every reasonable effort has been made to ensure the accuracy of the information contained in the Manuals. That said, you should look to all applicable Statutes, Regulations, Rules, Notices to the Profession and Practice Directions for guidance. The authors, editors and lecturers of the Law Court Center accept no responsibility for any errors, omissions and inaccuracies in this Manual. Version June 15, 2012 Managing Editor: Dom C. Bautista Canadian Cataloguing in Publicaton Data Contributing Authors Andrew, Charlene, 1962 Bautista, Dom 1959 McKinstry, Jodi 1982 Rogers, Dee 1958 Civil Litigation Procedures 1.Personal Injury - British Columbia 2. Civil Procedure. I. Title. ISBN # 1-897327-10-2 The Law Courts Center Legal Education Programs are designed to provide the legal profession with courses that increase their general professional competence, keep abreast of developments in the law, and become more proficient in selected areas of practice. Copyright June 2012 Published and Distributed by Law Courts Center 150-840 Howe Street Vancouver B.C. Canada V6Z 2L2 To Order: Tel: 604-685-2727 Email: dom@lawcourtscenter.com Law Courts Center Legal Education Program

Fifth Edition General Information Law is a profession of language. It requires precise thought and the ability to convey subtle meaning and complex concepts verbally and through the written word. The correspondence we send becomes a representation of our firms. It conveys our professionalism and what we stand for. And in personal injury practice, for a file to move forward, communication, whether it is between the counsel, between counsel and client, or between counsel and witnesses is essential. Our correspondence can be simple and factual or detailed and complex. By our choice of vocabulary we can persuade the recipient and by our tone we can change their attitude - for good or bad. The choice of paper, spacing on the page and font style are all chosen to make a subtle impression on the recipient. The clarity of thought and meaningful presentation of the information contained in our correspondence builds on that impression. And through these impressions, the recipients will form opinions about us and about our abilities as legal opponents, so it is important to elevate the quality of our correspondence by eliminating simple errors and inadvertent omissions. And this is where the use of precedent letters can assist us in that goal. The was created as a resource for law firms and their staff to draw from as a guide to the many letters that may be written through the life of a file. It contains very standard please find enclosed letters to more complex ones and those which address unusual situations. These letters provide examples of accepted, everyday language currently in use in law practices oriented to litigation. The is intended for firms, counsel and support staff who are new to personal injury in both plaintiff and defence practices. i.1

The value of precedent letters The benefits of utilizing precedent letters are to save you time and to avoid having to draft a letter anew each time a similar situation arises. This reduces the opportunity for typographical and grammatical errors and omissions of necessary content. The downside to precedent letters is that if not properly organized in a directory system, situation specific information can be inadvertently transferred into a new letter. Referring to your client as Mr. Jones in a letter which is being written on Mrs. Singh's file defeats the purpose of using a precedent letter and contributes to a wrong impression. Heavy reliance on precedent letters may also indicate that insufficient individual attention is being paid to the needs of each file. Precedent letters make a great jumping off point to get you going but are not a substitute for independent thought being applied to the case at hand. We have taken care not to imply or provide legal advice in the Personal Injury Book of Letters. Precedents are valuable tools but do not replace experience and legal knowledge as it relates to the drafting of a specific letter. The lawyer's strategy, judgment and the application of substantive law must still be brought to bear. How this manual is organized This edition is divided into ten distinct sections: Section A Initial Letters to Clients Section B Service and Exchange of Pleadings Section C Discovery Phase Section D Chambers Applications Section E Pre-Trial Examination of (Non-Party) Witness Section F Document Collection Section G Expert Witnesses Section H Trial Mediation Section I Bills of Costs Section J Miscellaneous i.2

In many of the letters you will find optional paragraphs. These illustrate common variations associated with the purpose of the letter, or different tones that you may want to employ to address the situation. For example, if you are writing a letter to opposing counsel yet again to request production of a List of Documents, you may want to make that request in a more emphatic tone. The letters contained in the Personal Injury Book of Letters are generically presented letters to which you will add your own style, experience and context that naturally flow from the file. Opposite each letter is an information box that sets out the intended recipient of the letter, the purpose or goal of the letter, reference to the applicable Rules of Court or legislation, and practice tips and suggestions. Maximizing the use of this book Make this book a live book.you will from time to time develop a letter that consummately addresses a situation particular to your area of law or the style of your firm. Add this letter in the appropriate tab so you can easily refer to it the next time. When you come across that perfect turn of a phrase, be it in your own letters or one you receive from someone else, make a precedent letter of it. Take a few minutes to note down what it is about this letter that makes it special. If you draft letters for several lawyers, you will know that each of them has a preferred approach to their correspondence. Saving their letters as precedents will make it easier to manage their different requirements. While it has not been possible to anticipate every letter that might ever be exchanged between law firms, we have covered the basics of the average litigation file and included some less common letters. We expect to make annual additions to ensure the continues to be a resource that reflects current practice. Finally, the enclosed CD provides the precedent letters in MS Word format. i.3

Table of Contents Section A Initial Letters to Clients A.1. Retainer Letter to Plaintiff A.2 A.2. Letter to the Insurance Company Advising of Representation and Requesting File Materials A.4 A.3. Initial Letter to Defendant Insured re: Representation A.6 A.4. Initial Letter to Insurance Company Requesting File Materials A.10 A.5. Initial Letter to Insured re: Follow Up A.12 A.6. Initial Letter to Plaintiff's Counsel from Defence Counsel Advising of Being Retained A.14 A.7. Initial Letter to Plaintiff s Counsel Enclosing Notice of Address for Service / Notice of Appointment or Change of Solicitor A.16 A.8. Initial Letter to Plaintiff s Counsel re: Uninsured Defendant A.18 i.4

Table of Contents Section B Service and Exchange of Pleadings B.1. Service of Notice of Civil Claim to ICBC (Section 22) B.2 B.2. Service on Municipality Pursuant to Section 286 on the Local Government Act B.4 B.3. Letter to The Public Guardian and Trustee re: Notice to Proceed B.6 B.4. Letter to Plaintiff s Counsel Delivering Response to Notice of Civil Claim (and Other Documents) B.8 B.5. Service of Plaintiff s Reply to Opposing Counsel B.10 B.6. Letter to Opposing Counsel re: Amendment of Pleading B.12 B.7. Follow up Letter Requesting Response to Notice of Civil Claim to Defence Counsel (Default) B.14 B.8. Letter to Breached ICBC Defendant Serving Third Party Notice and Response of Third Party B.16 B.9. Letter to Opposing Counsel Delivering Notice of Fast Track Action B.18 B.10. Letter to Opposing Counsel Advising of Case Planning Conference and Delivering Case Planning Proposal / Order B.20 B.11. Letter to Opposing Counsel Delivering a Demand to Amend Pleadings (Transitional Rule) B.22 i.5

Table of Contents Section C Discovery Phase Interrogatories C1.1. Interrogatories to Client Letter C.4 C1.2. Letter to Client Providing Interrogatories C.6 C1.3. Letter to Opposing Counsel Delivering Interrogatories C.8 C1.4. Letter to Opposing Counsel Delivering Reply to Interrogatories in Letter Format C.10 C1.5. Letter to Opposing Counsel Delivering Affidavit in Reply to Interrogatories C.12 C1.6. Letter to Opposing Counsel re: Decline to Answer Interrogatories C.14 C1.7. Letter re: Interrogatories Too Broad C.16 C1.8. Letter from Opposing Counsel re Comments About Objections to Interrogatories C.18 C1.9. Reminder to Answer Interrogatories Letter C.20 C1.10. Letter to Opposing Counsel re: Reminder to Provide Answers to Interrogatories C.22 Notice to Admit C2.1. Delivery of Notice to Admit C.24 C2.2. Letter Responding to Notice to Admit C.26 C2.3. Letter to Lack of Response to Notice to Admit (Deemed Admitted) C.28 i.6

Table of Contents Section C Discovery Phase Examination for Discovery C3.1. Letter to Opposing Counsel Enclosing Appointment to Examine for Discovery C.30 C3.2. Letter to Client Advising of Examination for Discovery or Trial Dates C.32 C3.3. Letter to Opposing Counsel Requesting Information Requested at Examination for Discovery C.34 C3.4. Report Letter to Adjuster After Examination for Discovery from Defence Counsel C.36 C3.5. Letter to Client Requesting Information Requested at Examination for Discovery C.38 i.7

Table of Contents Section C Discovery Phase List of Documents and Notice to Produce C4.1. Delivery of List of Documents C.40 C4.2. Letter to Opposing Counsel Delivering List of Documents C.42 C4.3. Letter to Opposing Counsel Requesting Copies of Documents From List of Documents C.44 C4.4. Letter to Opposing Counsel Delivering Documents From Your List of Documents (Noting Redactions for Privilege and Relevance) C.46 C4.5. Letter to Opposing Counsel Delivering Notice to Produce C.48 C4.6. Letter to Opposing Counsel Requesting Updated List of Documents C.50 Particulars C5.1. Letter to Opposing Counsel Requesting Better Particulars re: Privileged Documents Noted in Part IV C.52 Miscellaneous C6.1. Letter to ICBC Client Re: Non-Compliance C.54 i.8

Table of Contents Section D Chambers Applications D.1. Letter to Opposing Counsel Serving Chambers Application D.2 D.2. Letter to Non-party Serving Chambers Application D.4 D.3. Letter to Applicant s Counsel Enclosing Application Response (or Other Documents) in Respect of a Chamber s Application D.6 D.4. Letter to Opposing Counsel Enclosing Application D.8 D.5. Letter to Party Enclosing Affidavit to be Sworn D.10 D.6. Letter to Opposing Counsel Serving Application Record Index D.12 D.7. Letter to Third Party Enclosing Order for Production of Documents D.14 D.8. Letter to Third Party re: Failure to Comply With Entered Order D.16 Section E Pre-trial Examination of (Non-Party) Witness E.1. Letter to Non-party Witness with Material Evidence (Enclosing Questions) E.2 E.2. Letter to Non-party Witness to Respond E.4 E.3. Letter Notice to Non-party Witness re: Chambers Applications E.6 E.4. Letter to Opposing Counsel Advising Date and Time of Examination on Non-party Witness E.8 E.5. Letter to Non-party Witness After Successful Chambers Application (Enclosing Subpoena) E.10 i.9

Table of Contents Section F Document Collection F.1. Letter to Treatment Provider / Physician for Copies of Documents F.4 F.2. Letter to Third Party Requesting Copies of Records F.6 F.3. Letter to General / Family Practitioner Requesting Narrative Report F.8 F.4. Letter to Third Party Enclosing Pre-Payment for Records F.10 F.5. Letter to BC Coroner Requesting File F.12 F.6. Letter to ICBC Information and Privacy Department Requesting Copy of Claim File F.14 F.7. Letter to Employer Requesting Employment Details F.16 F.8. Letter to Employer Requesting Employment Details (Jones Format) F.18 F.9. Letter to Third Party Requesting Copies of Records (Halliday Format) F.20 F.10. Letter to Defence Counsel Objecting to Halliday Style Authorization F.22 i.10

Table of Contents Section F Document Collection F.11. Letter to Opposing Counsel Enclosing Consent Order for Production of Documents F.24 F.12. Letter to a Third Party (Police or RCMP) Enclosing Consent Order for Production of Documents F.26 F.13. Letter to Plaintiff s Counsel Enclosing Letters to Third Parties Requesting Records in Halliday Format F.28 F.14. Letter to Police Department Enclosing Filed Consent Order for Police File F.30 F.15. Letter to Third Party Enclosing Filed Consent Order Re Obligations Under the Terms of the Order F.32 F.16. Letter to Plaintiff s Counsel Enclosing Authorizations for Plaintiff s Signature F.34 F.17. Letter to Plaintiff's Counsel Reminding to Provide Authorizations F.38 i.11

Table of Contents Section G Expert Witnessess G.1. Retainer Letter Accident Scene Analysis G.2 G.2. Retainer Letter Economist G.4 G.3. Retainer Letter Engineer G.6 G.4. Retainer Letter IME Doctor G.8 G.5. Retainer Letter Life Expectancy Expert G.14 G.6. Retainer Letter Sequence of Traffic Light G.16 G.7. Retainer Letter Toxicologist G.18 G.8. Retainer Letter Defence Neuropsychologist (Raw Test Data) G.22 G.9. Retainer Letter X-Rays G.24 G.10. Retainer Letter Bicycle Helmet Analysis G.26 G.11. Retainer Letter Rule 11-6 Requirements G.28 G.12. Letter to Plaintiff Re IME Scheduled G.32 G.13. Letter to Plaintiff s Counsel Advising of Independent Medical Examination G.34 G.14. Letter to Opposing Counsel Serving Expert Report Pursuant to Rule 11-6 G.36 G.15. Letter to Opposing Counsel Re Exchange of Report From Independent Medical Examination G.38 G.16. Letter to Opposing Counsel Objecting to Expert 11-6 Report G.40 i.12

Table of Contents Section H Trial and Mediation H.1. Letter Enclosing Notice of Trial, Trial Brief or Trial Certificate H.2 H.2. Letter Giving Notice Requiring Trial by Jury H.4 H.3. Letter to Opposing Counsel Requesting Estimate of Number of Trial Days Needed H.6 H.4. Letter to Opposing Counsel Re: Trials Heard Together H.8 H.5. Letter to Opposing Counsel to Provide Available Dates f or Trial Management Conference H.10 H.6. Letter to Opposing Counsel Service of Expert Report Under Rule 11-6 H.12 H.7. Letter to Opposing Counsel Objecting to Expert 11-6 Report H.14 H.8. Letter to Opposing Counsel Requesting Expert for Cross-Examination at Trial H.16 H.9. Letter to Opposing Counsel Giving Notice Pursuant to 12-5(10) H.18 H.10. Letter to Lay Witness Enclosing Subpoena and Conduct Money H.20 H.11. Letter to Opposing Counsel Calderbank Offer to Settle H.22 H.12. Letter to Plaintiff s Counsel Advising of Swirski Interview H.26 H.13. Letter to Plaintiff s Counsel Enclosing Notice of Discontinuance H.28 H.14. Letter to Plaintiff s Counsel Enclosing the Full and Final Release of All Claims H.30 H.15. Letter to Opposing Counsel / Adjuster Enclosing Full and Final Release of All Claims H.32 H.16. Letter to Opposing Counsel Proposing Mediation H.34 i.13

Table of Contents Section I Bills of Costs I.1. Letter to Counsel for Unsuccessful Party Enclosing Bill of Costs I.2 I.2. Letter to Opposing Counsel Delivering Appointment (To Assess) I.4 Section J Miscellaneous J.1.Initial Letter to Adjuster / Claims Examiner J.2 J.2. Letter to Insured Defendant Re: Policy Limits J.4 J.3. Letter to Submit Receipts for Reimbursement J.6 J.4. Letter to Adjuster / Claims Examiner Requesting Tort Advance J.8 i.14

Law Courts Center Desk Reference Manual Price List.xls http://tinyurl.com/lccpublications Current to: 7/15/14 Title Code Last Updated Price BC Civil Litigation Guide v9.0 BCCLG 140625 750 Bills of Costs 101 BOC 101 130701 225 Business Corporations Act 101 BCA 101 130808 225 Case Planning Procedures CAP 102 120108 225 Chambers Application Procedures CHA 101 140801 225 Civil Litigation 102 CIV 102 131122 225 Clinical Records 101 CRS 101 131203 225 Conveyancing 101 CON 101 130701 225 Discovery Procedures 101 DIS 101 130601 225 Document Disclosure 101 Drafting Applications Workbook DOD 101 DAW 101 130531 140801 225 225 Family Chambers Applications Procedures 101 FCAP 102 Family Law 102 FAM 102 140331 225 225 Fast Track Litigation Heads of Damages 101 FTL 101 HOD 101 110421 130415 225 225 Law Office Management 101 LOM 101 111201 225 List of Documents 201 LOD 201 120500 225 Litigation Practice Basics 101 LPB 101 140901 Litigation Project Management 301 LPM 301 140624 100 Managing MVA Files 103 MVA 103 140125 225 Part 7 Benefits 101 P7B 101 140501 225 Personal Injury Studies 201 PIBL PIS 201 120500 130601 225 225 Pleadings 101 PLE 101 120430 225 PST & GST FAQs for BC Law Firms 140901 Return to GST for BC Law Firms Recorded Lecture GST 102v Recording 130228 150 125 Trial Preparation for Defence Firms TPD 101 120500 225 Trial Preparation for Family Law 101 TPF 101 130601 225 Trial Preparation for Plaintiff Firms TPP 101 101115 225 Trust Accounting 101 TRA 101 101028 225 Trust Assurance Management Recorded Lecture TAM Handling 10v Unclaimed 120329 Trust 125 Funds Trust Assurance Management Recorded Lecture Tam Trust 102vAccounting 130712 Internal 125 Controls Trust Assurance Seminar Recording TAS 102v 130328 300