Business /Brand AAMI Home Building & CRC Contents Landlord Strata Title Landlord Fire & Theft Contents Car Caravan Travel Motorcycle Commercial: Business Public Liability Market Stall Commercial Property Business@Home CTP Life Income Protection Accidental Death Ph: 13 22 44 privacyaccessrequests@aami.com. Position Title: Privacy Access privacyaccessrequests@aami.com. Position Title: Privacy Access privacyaccessrequests@aami.com. Ph: 13 22 44 privacyaccessrequests@aami.com. Ph: 13 22 44 aami@aami.com.. Ph:13 22 44 businessinsurance@aami.com. AAMI Business GPO Box 2470 Adelaide SA 5001 Ph:13 22 44 nswctpadmin@suncorp.com. AAMI CTP Claims GPO Box 112 Ph: 13 22 44 / 1300 850 394 aami@aami.com. AAMI Life Customer Service Sydney, NSW, 2001 Ph: 1300 240 437 idr@aami.com. Internal Dispute Resolution AAMI Ph: 1300 240 437 idr@aami.com. Internal Dispute Resolution AAMI Ph: 1300 240 437 idr@aami.com. Internal Dispute Resolution AAMI Ph: 1800 608 549 apialife@apia.com. AAMI Life Customer Service 1
/Brand APIA AAMI Customer Zone General (ex funeral and injury) Funeral and Injury Ph: 13 22 44 privacyaccessrequests@aami.com. Advisor Ph: 13 50 50 privacyaccessrequests@apia.com. Advisor Ph: 13 50 50 privacyaccessrequests@apia.com. Ph: 13 22 44 aami@aami.com.. Ph: 13 50 50 customerservice@apia.com. Apia GPO Box 756 Melbourne Victoria 3001 Apia Funeral Ph: 1800 608 549 apialife@apia.com. Apia Life Customer Service, Ph: 1300 240 437 idr@aami.com. Internal Dispute Resolution AAMI Ph: 1300 240 531 idr@apia.com. Internal Dispute Resolution APIA Ph: 1800 608 549 apialife@apia.com. Apia Life Customer Service Apia Neighbourhood Advisor Ph: 13 50 50 privacyaccessrequests@apia.com. Apia Injury Support Plan Ph: 1800 090 474 apialife@apia.com. Apia Life Customer Service Ph: 13 50 50 customerservice@apia.com. Apia GPO Box 756 Melbourne Victoria 3001 Ph: 1300 240 531 idr@apia.com. Internal Dispute Resolution APIA 2
/Brand Bingle CIL Comprehensive Car Caravan Relocatable Home Motor Home Camper Trailer 5th Wheeler Slide On Horse Float Hire Cover Position Title: Privacy privacyaccessrequests@bingle.com.a u Ph: 1800 112 481 privacyaccessrequests@cilinsurance.c om. GIO CTP Position Title: Privacy Access privacyaccessrequests@gio.com. NSW Workers Compensation Personal: Car, Platinum Home - Home & CTS Position Title: Privacy Access privacyaccessrequests@gio.com. Ph: 13 10 10 privacyaccessrequests@gio.com. consumerfeedback@bingle.com. Bingle GPO Box 4514 Melbourne 3001 Phone: 1800 112 481 cilsales@cilinsurance.com. CIL PO Box 384. Gosford NSW 2250 Ph:13 10 10 nswctpadmin@suncorp.com. GIO CTP Claims GPO Box 4091 Customer Relations Ph 13 10 10 wc.customerrelations@suncorp.com.a u Ph: 13 10 10 gioservice@gio.com. GIO Replied Paid 3999 Ph: 1300 241 291 idr@bingle.com. Internal Dispute Resolution Bingle Ph: 1300 240 787 idr@cilinsurance.com. Internal Dispute Resolution CIL Ph: 1300 264 094 idr@gio.com. Internal Dispute Resolution GIO Please contact your case manager for referral to IDR. Ph 13 10 10 wcclaims_nsw@gio.com. GIO Workers Compensation GPO Box 1464, Ph: 1300 264 094 idr@gio.com. Internal Dispute Resolution GIO 3
/Brand (Classic, Classic Extras 55UP, Platinum) Landlord Top Strata Boat Caravan Motorcycle Commercial: Business Business for Professionals Professional Indemnity Trade Commercial Motor Vehicle Motor Fleet Public Liability Not for Profit Organisation Position Title: Privacy Access privacyaccessrequests@gio.com. Claims Ph: 13 14 46 businessclaims@gio.com. GIO Commercial Claims GPO Box 346 Non claims Ph: 13 10 10 enquiries@gio.com. GIO Business GPO Box 1387 Melbourne Vic 3001 Ph: 1300 264 094 idr@gio.com. Internal Dispute Resolution GIO 4
/Brand GIO GIO (Life) Workers Compensation GIO Community Voice Life Protect Accidental Death Funeral Plan Accidental Injury Position Title: Privacy Access privacyaccessrequests@gio.com. Ph: 13 10 10 privacyaccessrequests@gio.com. Life Protect Ph: 1800 604 946 Acc Death Ph: 1800 605 751 Funeral Plan: 1800 604 215 Acc Injury: 1800 116 336 privacyaccessrequests@gio.com. For all states Ph: 13 10 10 WA wawcred@gio.com. GIO Workers Compensation GPO Box B50 Perth, WA 6838 ACT giowcact@gio.com. GIO Workers Compensation PO Box 47 Woden, ACT 2606 TAS giowctas@gio.com. GIO Workers Compensation GPO Box 509 Hobart, TAS 7001 NT policies@ntgio.com. GIO Workers Compensation GPO Box 377 Darwin, NT 0801 Ph: 13 10 10 gioservice@gio.com. GIO Replied Paid 3999 Life Protect Ph: 1800 604 946 Acc Death Ph: 1800 605 751 Funeral Plan: 1800 604 215 Acc Injury: 1800 116 336 giolife@gio.com. GIO Life Customer Service Ph: 1300 264 094 idr@gio.com. Internal Dispute Resolution GIO Ph: 1300 264 094 idr@gio.com. GIO Internal Dispute Resolution Life Protect Ph: 1800 604 946 Acc Death Ph: 1800 605 751 Funeral Plan: 1800 604 215 Acc Injury: 1800 116 336 giolife@gio.com. GIO Life Customer Service 5
/Brand Insure My Ride Motor Bike Ph: 13 BIKE (13 24 53) privacyaccessrequests@insuremyride. com. Just Car Shannons & Shannons Auctions Motor Home Motor Car Bike NSW CTP Ph: 13 13 26 privacyaccessrequests@justcarinsura nce.com. Position Title: Motoring Enthusiast Underwriter Ph: 13 46 46 privacyaccessrequests@shannons.co m. Ph: 13 24 53 enquiries@insuremyride.com. Insure my Ride PO Box 110 Artarmon NSW 1570 Ph: 13 13 26 contactus@justcarinsurance.com. Just Car GPO Box 4663 Melbourne VIC 3001 Ph: 13 46 46 enquiries@shannons.com. write to your local Shannons branch What about the CTP is this separate? Ph: 1300 241 307 idr@insuremyride.com. Internal Dispute Resolution Insure My Ride Ph: 1300 241 294 idr@justcarinsurance.com. Internal Dispute Resolution Just Car Ph: 1300 240 664 idr@shannons.com. 6
/Brand Resilium Personal: Car - Comprehensive Boat Caravan & Trailer Home & Contents Platinum, 55UP, Investor, Top Strata, Travel Commercial: Public Liability Small Business insurance Trade Business for Professionals and Professional Indemnity Commercial Motor and Heavy Motor Fleet Motor Contract Works and Legal Liability Workers Compensation Farm Travel Position Title: Privacy Access privacyaccessrequests@resilium.com. Terri Scheer Landlord Ph: 1800 804016 Ph: 131 436 info@resilium.com. Resilium GPO BOX 1387 Melbourne, VIC, 3001 Ph: 1800 804 016 customerservice@terrischeer.com. Ph: 1300 264 338 idr@resilium.com. GIO General Limited G Ph: 1300 264 783 idr@terrischeer.com. Internal Dispute Resolution Terri Scheer 7
/Brand Vero Personal Secure Home Elite Secure Landlord Secure Motor Plus Recreational Vehicle Household Removals Travel Commercial: Motor Fleet Construction & Engineering Corporate Property & Liability Marine Professional & Financial Risks SME - Motor Trade - Retail Services - Professional Services - Mobile Business - Tax Probe privacyaccessrequests@terrischeer.co m. Ph: 1300 794 133 privacyaccessrequests@vero.com. Position Title: Privacy Access privacyaccessrequests@vero.com. Terri Scheer GPO Box 1619, Adelaide South Australia 5001 Phone: 1300 794 133 Vero Limited GPO Box 1619 Adelaide, SA 5001 Ph: 1300 888 073 claims@vero.com. Vero Claims GPO Box 346 Ph:1300 264 470 idr@vero.com. Internal Dispute Resolution Vero Travel Ph: 1300 044 510 idr@vero.com. Internal Dispute Resolution Vero Ph:1300 264 470 idr@vero.com. Internal Dispute Resolution Vero 8
/Brand Vero Suncorp Suncorp Life Plus - Commercial Motor - Business Surety bonds Vero Broker Competitions Home & Contents Landlord Home & Contents Car Motorcycle Driver Protection Cover Boat Motorhome Caravan Holiday Travel Multi-trip Travel Commercial CTP Life Protect Accidental Death Funeral Plan Ph: 1300 888 073 Ph: 1300 888 073 Ph: 1300 888 073 Ph: 13 11 55 Position Title: Privacy Access Ph: Life: 1800 604 689 Ph: 13 1155 Customer.relations@suncorp.com. PO Box 1453 Claims Ph: 07 3135 3544 ctpadmin@suncorp.com. Brisbane Qld 4001 Non Claims Ph: 07 3135 3399 ctpbiz@suncorp.com. Brisbane Qld 4001 Ph: Life: 1800 604 689 Accidental Death: 1800 606 469 Ph: 1300 264 053 idr@suncorp.com. Internal Dispute Resolution Suncorp Metway Limited Ph: 1300 264 053 idr@suncorp.com. Internal Dispute Resolution Suncorp Metway Limited Ph: Life: 1800 604 689 Accidental Death: 1800 606 469 9
/Brand Suncorp Life continued Life Protect Express Accidental Injury Income Protection Bill Protect Home Loan Protect Accidental Death: 1800 606 469 Funeral Plan: 1800 602 178 Life Protect Express: 1800 639 065 Accidental Injury: 1800 044 607 Income Protection: 1800 257 717 Bill Protect: 1800 642 594 Life & Super Customer Service 13 11 55 life&super@suncorp.com. Suncorp Life & Superannuation Limited Funeral Plan: 1800 602 178 Life Protect Express: 1800 639 065 Accidental Injury: 1800 044 607 Income Protection: 1800 257 717 Bill Protect: 1800 642 594 suncorplife@suncorp.com. Suncorp Life Customer Service Ph: 1800 689 762 (Free call) customer.relations@suncorp.com. Reply Paid 1453 Suncorp Customer Relations Unit (4RE058) Funeral Plan: 1800 602 178 Life Protect Express: 1800 639 065 Accidental Injury: 1800 044 607 Income Protection: 1800 257 717 Bill Protect: 1800 642 594 suncorplife@suncorp.com. Suncorp Life Customer Service Life & Super Customer Service 13 11 55 life&super@suncorp.com. Suncorp Life & Superannuation Limited Personal Loans Consumer Credit Life & Super Customer Service 13 11 55 life&super@suncorp.com. Suncorp Life & Superannuation Limited Ph: 1800 689 762 (Free call) customer.relations@suncorp.com. Reply Paid 1453 Suncorp Customer Relations Unit (4RE058) Life & Super Customer Service 13 11 55 life&super@suncorp.com. Suncorp Life & Superannuation Limited Credit Guard Credit Guard Customer Service 13 11 55 life&super@suncorp.com. Suncorp Credit Guard Administrator, Reply Paid 4799, Ph: 1800 689 762 (Free call) customer.relations@suncorp.com. Reply Paid 1453 Suncorp Customer Relations Unit (4RE058) Credit Guard Customer Service 13 11 55 life&super@suncorp.com. Suncorp Credit Guard Administrator, Reply Paid 4799, 10
/Brand Suncorp Bank Suncorp Superannuation Suncorp Superannuation Suncorp Asteron Life Superannuation Suncorp Bank Suncorp Metway Advances Corporation Suncorp Everyday Super Suncorp WealthSmart Suncorp Community Voice Optimum Connelly Temple Partnership Workforce Position Title: Suncorp Bank Contact Centre Ph: 13 11 75 Ph: 1800 191 517 Ph: 13 11 55 Ph: 13 11 55 Ph: 1800 819 499 privacyaccessrequests@asteronlife.co m. Ph: 1800 689 762 (Free call) CEOoffice@suncorp.com. Reply Paid 1453 Suncorp Bank CEO Office 4RE058 Ph: 1800 191 517 everydaysuper@suncorp.com. Suncorp Everyday Super GPO Box 2585 Ph: 13 11 55 and ask for Super suncorpwealthsmart@suncorp.com. Suncorp WealthSmart GPO Box 2585 Ph: 13 1155 Customer.relations@suncorp.com. PO Box 1453 Ph: 1800 819 499 super@asteronlife.com. Super & Investments Customer Service Ph: 1800 689 762 (Free call) CEOoffice@suncorp.com. Reply Paid 1453 Suncorp Bank CEO Office 4RE058 Ph: 1800 191 517 everydaysuper@suncorp.com. Suncorp Everyday Super GPO Box 2585 Ph: 13 11 55 and ask for Super suncorpwealthsmart@suncorp.com.a u Suncorp WealthSmart GPO Box 2585 Ph: 1300 264 053 idr@suncorp.com. Internal Dispute Resolution Suncorp Metway Limited Ph: 1800 819 499 super@asteronlife.com. Super & Investments Customer Service 11
/Brand Asteron Life Life Life TPD Income Protection Business Expenses Trma Recovery Defence Health Life Position Title : Customer Service Ph: 1800 221 727 / 02 8275 3999 privacyaccessrequests@asteronlife.co m. Guardian Advice Guardian Advice Ph:1300 720 350 privacyaccessrequests@guardianadvi ce.com. Ph: 1800 221 727 / 02 8275 3999 life_customerservice@asteronlife.com. Life Customer Service Asteron Life GPO Box 68 Please contact your adviser to discuss your concerns. If your adviser does not satisfactorily resolve your concerns or if you do not wish to contact your adviser, please contact: Guardian Advice Ph: 1300 720 350 enquiries@guardianadvice.com. Complaints Resolution Manager Guardian Advice Sydney NSW 2000 Ph: 1800 221 727 / 02 8275 3999 life_customerservice@asteronlife.co m. Manager, Life Customer Service Asteron Life GPO Box 68 Guardian Advice Ph: 1300 720 350 ComplaintsResolution@suncorp.com. Complaints Resolution Manager Guardian Advice Sydney NSW 2000 12
/Brand Standard Pacific Financial Advice Position Title: Manager Client Services Ph: 1800 232 001 privacyaccessrequests@standardpacif ic.com. Suncorp Advice Financial Advice Position Title: Customer Relations Ph: 1800 689 762 Suncorp Financial Planning Suncorp Financial Planning Ph: 1300 658 601 Ph: 1800 232 001 ComplaintsResolution@suncorp.com.a u Complaints Resolution Manager Standard Pacific SYDNEY NSW 2000 Ph: 1800 689 762 Customer.relations@suncorp.com. Suncorp Customer Relations Unit Please contact your adviser to discuss your concerns. If your adviser does not satisfactorily resolve your concerns or if you do not wish to contact your adviser, please contact: Suncorp Financial Planning Ph: 1300 658 601 ComplaintsResolution@suncorp.com.a u Complaints Resolution Manager Suncorp Financial Planning SYDNEY NSW 2000 Ph: 1800 232 001 ComplaintsResolution@suncorp.com. Complaints Resolution Manager Standard Pacific SYDNEY NSW 2000 Ph: 1800 689 762 Customer.relations@suncorp.com. Suncorp Customer Relations Unit Ph: 1300 658 601 ComplaintsResolution@suncorp.com. Complaints Resolution Manager Suncorp Financial Planning SYDNEY NSW 2000 13
/Brand Million Dollar Woman Ph: 1800526825 privacyaccessrequests@milliondollarw oman.com. Ph: 1800 526 825 help@milliondollarwoman.com. Million Dollar Woman Customer Service Ph: 1800 526 825 help@milliondollarwoman.com. Million Dollar Woman Customer Service Suncorp Group Suncorp Corporate Services Pty Ltd Shareholders Share Registry For all information held in the Suncorp Share Register and your shareholding Investor Relations Suncorp Group Staff Competitions Link Market Services Limited PO Box A50 Sydney South NSW 1235 Telephone: 1300 882 012 (within Australia) +61 2 8280 7450 (outside Australia) Ph: (07) 3135 3729 investor.relations@suncorp.com., Suncorp Investor Relations, 266 George Street, Brisbane, QLD, 4001. Position Title: Suncorp Brand Manager Ph: +61 (07) 3135 4073 brighterfuturescommunity@suncorp.co m. Link Market Services Limited PO Box A50 Sydney South NSW 1235 Telephone: 1300 882 012 (within Australia) +61 2 8280 7450 (outside Australia) Ph: (07) 3135 3729 investor.relations@suncorp.com., Suncorp Investor Relations, 266 George Street, Brisbane, QLD, 4001. Ph: +61 (07) 3135 4073 brighterfuturescommunity@suncorp.co m. Brighter Futures Community Level 28, Brisbane Square, 266 George Street, Brisbane Q 4000 Link Market Services Limited PO Box A50 Sydney South NSW 1235 Telephone: 1300 882 012 (within Australia) +61 2 8280 7450 (outside Australia) Ph: (07) 3135 3729 investor.relations@suncorp.com., Suncorp Investor Relations, 266 George Street, Brisbane, QLD, 4001. Ph: +61 (07) 3135 4073 brighterfuturescommunity@suncorp.c om. Brighter Futures Community Level 28, Brisbane Square, 266 George Street, Brisbane Q 4000 14