Welcome to PHIA - we appreciate your interest in our online medical coding and billing courses!

Student Prospectus 1

Dear Interested Student, Welcome to PHIA - we appreciate your interest in our online medical coding and billing courses! PHIA is a national organization that provides credentials and curriculum for Medical Administrative positions in six areas. The State of Kentucky Board for Proprietary Education has licensed PHIA to conduct the following programs in the USA for the educational advancement and credentialing of healthcare professionals: Certification Programs: available online 24/7 Certified Coding Professional (CCP) Certified Coding Professional - Hospital (CCP-H) Certified Coding Professional Audit Specialist (CCP-AS) Diploma Programs: available online 24/7 Medical Terminology/Anatomy (MTA) Fundamentals of Medical Billing and Coding (FOBC) Study Guides: Certified Medical Practice Manager (CMPM) Certified Medical Billing Specialist (CMBS) There are 3 courses involved with our CCP Medical Coding program: Medical Terminology and Anatomy (diploma program), Fundamentals of Billing and Coding (diploma program) and Certified Coding Professional (certification program). These 3 courses will take approximately 9 months to complete. The cost, length, agenda, etc. can be found within this student prospectus. This Prospectus was created to be full of all the information you might need about PHIA. Please note that while this prospectus is lengthy, it should answer most of the questions you might have. An index is located on page 6 for your convenience. PHIA helps position it s students to be successful graduates. Utilizing a broad-based learning system with an on-line component plus access to top educators and advisors, PHIA s students are given the highest opportunity to succeed. The audio/visual on-line learning tools can be reviewed as many times necessary for the student to learn the information. The program includes comprehensive material that is presented in an easy to understand format and is taught as practical application in addition to theory. 4010 Dupont Circle, Suite 418, Louisville, KY 40207 A division of Medical Staff SOS, Inc. 2010 c Medical Staff SOS, Inc, all rights reserved 2

Being one of the top educators in the USA to offer a credentialing component for multiple Professional Healthcare programs, PHIA students graduate from the program with the ability to start working immediately and continue to use the PHIA books and material as resources throughout their careers. The TEAM PHIA/Medical Staff SOS Program offers our graduates not only a membership but a CEU program that features Seminars, Annual Conference, Workshops and CD s; a Coding Answer Center to assist when questions arise; and monthly meetings, e-newsletters with industry updates plus a bookstore to purchase future educational materials. In our Medical Coding Program PHIA teaches Students how to code accurately by using real life situations and practical application. Recognizing a need for a program that is not only conducive to learning but produces effective healthcare professionals, PHIA developed it s own learning tools and teaching patterns. PHIA s goal is to above all produce successful graduates that are highly skilled and accomplished healthcare professionals. PHIA s structured on-line course offers the opportunity to listen/observe the lessons as many time necessary to learn the information. By utilizing our on-line program, PHIA s students have the opportunity to focus on areas where they might need additional help. The virtual classroom offers the chance to revisit the information until satisfied. PHIA offers top advisors available to answer any questions while in the learning process. PHIA cares about its students. Should they need additional help, interaction with top advisors is provided in addition to the structured on-line classes. This component gives PHIA student s the same opportunity that would exist in the classroom environment. Additionally should a student be challenged with some components of an exam the student can contact their faculty advisor to review what specific areas need to be reviewed and further studied. PHIA curriculum offers a higher level of testing which produces higher quality Medical Coders. PHIA utilizes three-part test principles that include multiple choice, true/false and fill-in-the-blank questions. By utilizing this process our healthcare professional graduates are not only highly successful but highly sought after by the medical industry. PHIA offers a credential component. Credentialing is critical for students to test out and move into the healthcare job world quickly. PHIA is one of the top schools in the USA that offers the opportunity to test out in multiple professional courses. After study completion students can move directly to testing to expedite their process into the working environment. PHIA s students have a higher level of success obtaining a job. Since PHIA s focused program offers theory and Real World situations graduates are well educated and sought after. PHIA s 3

Medical Coding curriculum is focused on coding where seven out of nine months are spent on coding rules and regulations. PHIA s textbooks help students look beyond coding books such as CPT, ICD-9 and HCPCS to develop an in depth understanding into the world of medical coding. New ONLINE classes begin the first Monday of each month. Each student will be assigned a faculty advisor employed through PHIA and our advisors will be happy to provide the student with any help the student needs. Each lesson can be reviewed as many times as is needed therefore the student can go back and do a review prior to taking the mid-term, final and/or certification exams. Students will also have access to 24/7 help from CLEGA for technical problems. Experienced students are welcomed to try and test out of the MTA and FOBC courses. Prior approval is required; for further information please contact Sherry Thomas, CEO/Director of Education at PHIA, by email at sherry@phia.com. PHIA also offers hospital coding and auditing courses as well. Once a student becomes a physician or out-patient certified coder they can take their certification a step further and become certified as an Audit Specialist or Hospital coder. This would give the student the knowledge they need to perform their own in-house audits or work in the hospital setting. Information regarding these programs can be found with-in this prospectus. PHIA offers Financial Aid through Jena Mae. See page 42 for additional information on how to apply. One-Stop Career Centers is a national organization that provides educational grants and may be available in your area. Students can check with their local government to see if this is offered or some other type of educational grant is available. You can access the One-Stop Career Centers website at: http://www.dol.gov/dol/topic/training/onestop.htm for information about educational grants. Look for the Map of State One-Stop Web Sites and then click on your state. Students can also find information through this website: http://www.servicelocator.org/. Educational grants do not have to be paid back as long as the student accepts a job in the field they were trained. If a student is interested in the WIA program please contact the WIA center in your area and make an appointment with a counselor. It will be important for the student to tell WIA they want to take the PHIA online medical coding course. Each applicant will need an acceptance letter from PHIA and the WIA approved outlines so please contact us so a letter can be drafted. Students with additional questions about WIA please feel free to contact PHIA by email at contactus@phia.com or phone and we d be happy to assist you. 4

PHIA is approved through the Kentuckiana Works WIA grant program in all Kentucky counties except Boone, Campbell, Carroll, Gallatin, Grant, Kenton, Owen and Pendleton. The WIA program is an educational grant which means the student does not have to pay this money back as long as they accept a job in the field they were trained in. Please look further into this prospectus for additional information on the Kentuckiana Works program. Through study guides PHIA teaches students how to become certified in Billing Compliance & Practice Management. For Medical Professionals who are currently working in Billing, Compliance & Practice Management and want to further their careers by seeking certification in their fields, PHIA offers study guides and testing for credentialing. These critical study guides give professionals an opportunity to be current with the ever-changing medical industry and up-to-date with government regulations. TEAM PHIA/Medical Staff SOS Program offers an exclusive Coding Answer Center and Continuing Education. TEAM PHIA is a continuing source for help and reference. Graduates become part of a larger piece of the industry with continuing education practices (CEU s) in the form of Seminars, Annual Conference and Workshops. Having a membership with TEAM PHIA offers a team-oriented network that includes updated medical information as well as on-call experts to provide the highest level of support. To get started all the student needs to do is complete the student registration and contract located in the Forms section of this Student Prospectus and return those to PHIA for processing. If you have additional questions please don t hesitate contacting us. Our promise to you - when you leave our classes, we won t leave you behind. We are always available to answer questions that may arise at a later date. Your satisfaction is our priority and our guarantee! Thanks again for your interest in PHIA. Sincerely, Sherry Thomas, CCP, CCP-AS CEO/Director of Education 5

INDEX Page Number Welcome Letter 2 About PHIA 8 About TEAM PHIA/Medical Staffing SOS 9 Coding Answer Center Specialty Coding Guides w/ CD-ROM In-House/On-Site Services CEU s Seminars/Workshops Benefits of our Online Courses 11 Course Outlines - Certified Medical Coder 12 Medical Terminology and Anatomy (MTA) 13 Fundamentals of Billing & Coding (FOBC) Diploma Program 16 Certified Coding Professional (CCP) Certification Program 20 Advanced Courses 27 Certified Coding Professional - 28 Audit Specialist Certified Coding Professional - 31 Hospital Medical Practice Manager 34 Medical Billing Specialist 36 Demo Links 38 2010 Calendar of Courses 39 Investment by Course 41 Financial Aid 42 6

Curriculum Vitae (CV) 43 PHIA Faculty & Staff 53 Testimonials 56 Forms 57 - Student Application - Student Contract - Test Out Exams - Test Out Payment Form - Test Out Proctor Form - Kentuckiana Works/WIA Centers 7

About PHIA PHIA is a national organization that provides credentials and curriculum for Medical Administrative positions in six areas: Physician & Hospital coding, Audit Specialist, Billing, Compliance Officer and Office Manager. We provide the highest quality Healthcare Professional Programs tied with a philosophy that our students are above all the most important component of the program. In addition to focusing on producing outstanding medical administrative personnel who excel beyond expectation, PHIA also provides curriculum materials that are continually being updated to reflect the current changes in the Medical Industry and offers curriculum support through our professional network in our facility advisors. PHIA is a member of the National Organization for Competency Assurance (NOCA) which establishes standards, recommends policies, and defines roles for certifying organizations. Company History PHIA is a national organization that credentials and provides curriculum for 6 different medical administrative positions. Certified Coding Professional Physician Certified Coding Professional Hospital Certified Coding Professional Audit Specialist Certified Medical Practice Manager Certified Medical Billing Specialist Certified Compliance Officer PHIA currently has Certified Healthcare Professionals in 40 states and India and has become the fastest growing, award winning organization of its kind in the United States. Certified Coders and others must maintain a level of knowledge necessary to stay current in their field, therefore PHIA requires 16 hours of qualified continuing education per year. In order to keep up with this requirement PHIA has installed many technological advances to aid in expedient, quality education for our specialists: Online courses housed on the 24-7 servers of the Connected Learning Network in Louisville, Kentucky. PHIA has utilized CLEGA since fall 2001. The PHIA courses are all audio/video utilizing Power Point presentations narrated by the instructor to minimize on screen reading. 8

Workshops via email and CD-ROM presentation; again in audio/video format. Designed for those who need a quick study or CEU s. The PHIA software program was developed in 2003 and is the only one of its kind in the country. This software allows members to enroll in programs, purchase products and books through our secure website. About TEAM PHIA/Medical Staff SOS PHIA s parent company, Medical Staff SOS, Inc in conjunction with TEAM PHIA, offers the following workshops and in-house services to physicians, non-physician providers, students, members and graduates. Coding Answer Center For PHIA members and current CCP students Research and analysis on unique or unusual coding issues Provides answers to confusion on claims and medical documentation Specialty Coding Guides w/ CD-ROM E/M Documentation Guidelines OB/GYN Interventional Radiology How to Code from the Operative Report & more. In-House/On-Site Services: Chart Audits and Staff Training for Internal Audits Physician/ Provider Shadowing Physician/ Provider/ Staff Doc./Coding Education CEU s: Coding Scenarios, CD s Annual Conference Newsletters Onsite Seminars or Workshops 9

Seminars/Workshops: Basic ICD-9 Coding Advanced ICD-9 Coding Applications Basic Medical Terminology Advanced Medical Terminology A Refresher! Coding by Specialty E/M Documentation Guidelines E/M Auditing Positive Perceptions-Training for Your Front Office Coding and Compliance Annual Updates Visit our website at www.phia.com for schedule information and descriptions of all seminars, workshops, diploma and certification courses. MS.SOS, Inc/PHIA enjoys a working relationship with many of the medical associations in the area including but not limited to: Greater Louisville Medical Society (GLMS) Kentucky Medical Association (KMA) Louisville Chapter of the Kentucky Medical Group Management Assoc. (LKMGMA) Kentucky Medical Group Management Assoc. (KMGMA) Kentucky Attorney General s Office MS. SOS, Inc/PHIA provides services and products to over 3000 clients in the region in the form of support services; Provider/Staff Education (in-house/on-site) Chart Auditing Qualified IRO for Integrity Agreements Coding Answer Center (members only) Training Books, etc. 10

Benefits of our On-Line Courses What are the advantages of taking our online courses? All presentations are in a neat and easy to follow audio/visual format. Verbal instruction is utilized along with reading and note taking requirements for further educational benefits. Our faculty advisors that aid in the learning procress have a combined 40+ years of experience, and our instructors are certified in coding, auditing, compliance, billing and management. You will be able to view weekly lesson(s) during a time that is best for you. Plus, you will be able to go back into any previously viewed lesson as often as is needed. Once you have completed all lessons for the week you will NOT be allowed to move ahead. We highly recommend you take the time to review each lesson more than once. A faculty advisor will be assigned to you for any additional clarification or help you may need throughout your course. Prior to your first day of class, you will receive a Welcome Letter from your faculty advisor identifying who they are and how they can be reached. Quality customer service is a priority at PHIA. New classes begin the first Monday of every month and each class is limited to 20 students. All quizzes, homework and exams (other than the certification exam), are graded on-line The Certification examination must be proctored and can be taken in the PHIA office or in your hometown. Specific instructions for securing a proctor site would be sent, prior to finishing your course. Other ON-LINE and Study Guide certification courses available through PHIA are: Certified Coding Professional Hospital (CCP-H), Certified Coding Professional Audit Specialist (CCP-AS), Certified Compliance Officer (CCO), Certified Medical Practice Manager (CMPM), and Certified Medical Billing Specialist (CMBS). Diploma programs are available in Medical Terminology and Anatomy and Fundamentals of Billing and Coding. 11

PHIAʼs - Certified Medical Coder Program involves the following three courses Page Medical Terminology and Anatomy (MTA) Diploma Program 13 Medical Terminology and Anatomy (MTA) course is designed for anyone wishing to pursue a career in the healthcare field. 8 week course Fundamentals of Billing & Coding (FOBC) Diploma Program 16 This fundamentals diploma course is designed for those individuals who want to learn the basics of health insurance billing and coding. The student will be introduced to basic billing/coding guidelines, the process of completing claim forms and correct billing/coding for services and procedures to receive maximum reimbursement from the patient s insurance carrier. 10 week course Certified Coding Professional (CCP) Certification Program 20 This comprehensive certification course will prepare the student for our national Certified Coding Professional (CCP) exam. The course will increase the experienced coder s knowledge of medical insurance coding as well as educate the non-experienced coder. 19 week course -- Upon completion the student will be prepared to take the National Certification Exam. 12

Medical Terminology and Anatomy (MTA) Diploma Program Medical Terminology and Anatomy (MTA) course is designed for anyone wishing to pursue a career in the healthcare field. Taught in an easy to understand format, the student will be guided through a series of audio/video presentations using colorful animation and real life examples and is intended for those with little to no background or education in Medical Terminology and Anatomy. The instructor lectures as if in a physical classroom setting while the student follows along with the material provided. Moreover, while the course is completed entirely online it is designed to be taken in a disciplined fashion. A Faculty Advisor is available for questions. The Faculty Advisor is in charge of making sure all students complete their weekly lessons and are able to retain the information. This course also includes the use of medical records, laboratory and operative reports to achieve the level of understanding needed as a Certified Coder, Billing Specialist or Front Office Specialist. This online 24/7 diploma class is the only national medical terminology/anatomy course of its kind as this has been developed and is maintained by PHIA - Professional Healthcare Institute of America. By successfully completing the MTA course, the student will be eligible to take the Fundamentals of Billing and Coding (FOBC) course. This 8 week course is available on-line in an audio/video streamed format. Here is how it works: The student listens to the lecture while watching the animated full-color format. When prompted by the instructor, the student follows along with the written material and completes exercises as if they were sitting in a physical classroom. Students may go back and review a lesson as many times as is needed in order to fully understand it. Students must complete assignments within the week and successfully pass a quiz in order to move on to the next week s lesson. Tests are graded immediately and you may view your student grade report any time. Each student will be assigned to a Faculty Advisor for additional help if needed and to make sure the student is keeping up with the class. 13

Prerequisites: High School Diploma or GED Course Fee: $695 includes textbook Language of Medicine by Davi-Ellen Chabner Registration Fee $40 (If this is the first course you ve taken with PHIA there is a one time, non-refundable fee) Experienced students can opt to test out of the Medical Terminology/Anatomy course before going in to the FOBC course. A score of 75% or greater is required. RN s are not required to test out of the MTA course before going in to the FOBC course. For details or questions contact us through email at contactus@phia.com or call us at 502.473.8806 or 866.473.3036. Course Outline Week One LECTURE: The Basics of Medical Terminology, Prefixes, Suffixes & Combining Forms Translating the Medical Record EXAM Week Two LECTURE: More of the Basics of Medical Terminology, Prefixes, Suffixes & Combining Forms Translating the Medical Record EXAM Week Three LECTURE: The Digestive System, Translating the Medical Record Office Visit Translating the Medical Record Digestive EXAM Week Four LECTURE: The Urinary System, The Male/Female Reproductive Systems Translating the Medical Record Urinary, Translating the Medical Record Female Reproductive QUIZ Mid-Term Review Mid-Term Exam- Cumulative 14

Week Five LECTURE: The Cardiovascular System, The Nervous System Translating the Medical Record Cardiovascular, Translating the Medical Record Nervous QUIZ Week Six LECTURE: The Respiratory System, The Musculoskeletal System Translating the Medical Record Respiratory, Translating the Medical Record Musculoskeletal QUIZ Week 7 LECTURE: The Integumentary System, Oncology Translating the Medical Record Integumentary, Translating the medical Record - Oncology Week 8 Review for Final Exam Final Exam - Cumulative 15

Fundamentals of Billing & Coding (FOBC) Diploma Program This fundamentals diploma course is designed for those individuals who want to learn the basics of health insurance billing and coding. The student will be introduced to basic billing/coding guidelines, the process of completing claim forms and correct billing/coding for services and procedures to receive maximum reimbursement from the patient s insurance carrier. You will gain an understanding of medical procedure (CPT) and diagnostic (ICD-9-CM) coding, as well as, compliance guidelines and how to avoid fraud and abuse issues due to improper coding. The HCPCS coding manual is discussed in the CCP course. This online 24/7 diploma class is the only national fundamental coding course of its kind as this has been developed and is maintained by PHIA - Professional Healthcare Institute of America. By successfully completing the FOBC course, the student will be eligible to take the Certified Coding Professional (CCP) course. This 10 week course is available on-line in an audio/video streamed format. Here is how it works: The student listens to the lecture while watching the animated full-color format. When prompted by the instructor, the student follows along with the written material and completes exercises as if they were sitting in a physical classroom. Students may go back and review a lesson as many times as is needed in order to fully understand it. Students must complete assignments within the week and successfully pass a quiz in order to move on to the next week s lesson. Tests are graded immediately and you may view your student grade report any time. Each student will be assigned to a Faculty Advisor who is certified in coding for additional help if needed and to make sure the student is keeping up with the class. Prerequisites: High School Diploma or GED, Completion of the Medical Terminology/Anatomy Diploma program* or the equivalent. Course Fee: $1195 includes FOBC Textbook/Workbook, CPT-4 Professional edition and the ICD-9-CM Expert for Physicians Volumes 1 & 2 16

Registration Fee $40 (If this is the first course you ve taken with PHIA there is a one time, non-refundable fee) Experienced students can opt to test out of the Medical Terminology/Anatomy course before going in to the FOBC course. A score of 75% or greater is required. RN s are not required to test out of the MTA course before going in to the FOBC course. For details or questions contact us through email at contactus@phia.com or call us at 502.473.8806 or 866.473.3036. Course Outline Week 1 Basic ICD-9-CM History of ICD-9 Symbols, Punctuation and Abbreviations General Coding Tools Official ICD-9 Guidelines How to use the ICD-9-CM Book QUIZ Week 2 Advanced ICD-9-CM- Part I ICD-9 codes 001-459 QUIZ Week 3 Advanced ICD-9-CM Part II ICD-9 codes 460-E999 QUIZ Week 4 HCPCS /Modifiers/E&M and Anesthesia HCPCS E/M Guidelines, SOAP Format, Purpose of a Medical Record, Charting Do s & Don ts Anesthesia The Index How to Use the CPT Book Week 5 CPT-4 Putting It All Together:ICD-9 and CPT-4 Coding Exercises Surgery Radiology Pathology and Laboratory Medicine Category III Codes 17

Week 5 CPT-4 (con t) ICD-9 Coding Exercises CPT-4 Coding Exercises Linking ICD-9 and CPT-4 Coding Exercises Week 6 E & M Documentation and Introduction to Auditing Anatomy of an E/M Code CMS Documentation Guidelines for E/M Services Consultations Critical Care Preventive Medicine Medicare Definition of Fraud Basic Chart Auditing QUIZ Week 7 Introduction to Health Insurance What is Health Insurance? What is a Provider Number? History of Health Insurance The Insurance Policy Coordination of Benefits Case Management Types of Coverage Individual Group Types of Third Party Payers Managed Care HMO, PPO, POS, EPO Medicare A & B Medicaid Worker s Compensation Disability Tricare Skills required Responsibilities of an Insurance Specialist Encounter Form/Patient Registration QUIZ 18

Week 8 Filing Insurance Claims HCFA 1500 UB-92 Place of Service Codes Look at claims Compliance QUIZ Week 9 Week 10 Review Cumulative Final Exam 19

Certified Coding Professional (CCP) Certification Program This comprehensive certification course will prepare the student for our national Certified Coding Professional (CCP) exam. The course will increase the experienced coder s knowledge of medical insurance coding as well as educate the non-experienced coder. A Certified Coding Professional (CCP) is directly involved in the correct assignment and coding of all procedures and services performed by the physician/provider. The CCP certification is a most valued tool in complying with correct coding, auditing and Fraud and Abuse issues. This online 24/7 certification class is the only national Certified Physician Coding course of its kind as this has been developed and is maintained by PHIA - Professional Healthcare Institute of America. This 19 week course is available on-line in an audio/video streamed format. Here is how it works: The student listens to the lecture while watching the animated full-color format. When prompted by the instructor, the student follows along with the written material and completes exercises as if they were sitting in a physical classroom. Students may go back and review a lesson as many times as is needed in order to fully understand it. Students must complete assignments within the week and successfully pass a quiz in order to move on to the next week s lesson. Tests are graded immediately and you may view your student grade report any time. Each student will be assigned to a Faculty Advisor who is certified in coding for additional help if needed and to make sure the student is keeping up with the class. Prerequisites: Two letters of recommendation required. High School Diploma or GED Minimum of two years actual medical coding experience OR Completion of the Medical Terminology/Anatomy and Fundamentals of Billing & Coding courses* Experienced students can opt to test out of the Medical Terminology/Anatomy and Fundamentals of Billing and Coding course before going in to the FOBC course. A score of 75% or greater is required. RN s are not required to test out of the MTA course before going in to the 20

FOBC course. For details or questions contact us through email at contactus@phia.com or call us at 502.473.8806 or 866.473.3036. Once you have completed and passed the CCP course you are eligible to sit for our national CCP certification exam. The certification exam must be taken at a licensed proctoring facility in your area. For details, contact us through email at contactus@phia.com or call us at 502.473.8806 or 866.473.3036. Annual CEU Requirements 16 hours of qualifying CEU s will be required annually. Prior approval is suggested. Course Fee** $2495 includes PHIA membership (1 year), CCP certification exam and the following textbooks: CCP Textbook Volumes 1 and 2 CCP Study Guide HCPCS Level II Expert Registration Fee $40 (If this is the first course you ve taken with PHIA there is a one time, non-refundable fee) ** Course Fee - $2295 for those who have recently completed the Fundamentals of Billing and Coding (FOBC) course and will be using the same year CPT, ICD-9 and HCPCS books. Please note: ICD-9-CM Expert for Physicians Volumes 1 & 2 and CPT-4 Professional edition are also needed for this course. If you did not take the FOBC course you will need to purchase these separately. For details contact us through email at contactus@phia.com or call us at 502.473.8806 or 866.473.3036. OUT OF LOUISVILLE AREA STUDENTS: Once you have completed and passed the CCP course you are eligible to sit for our national CCP certification exam. The certification exam must be taken at a licensed proctoring facility in your area. You will need to make arrangements to sit for your certification examination with a licensed proctoring facility in your area (i.e., Library, Local Medical Society, etc.) and most will do this for free or nominal fee. Please notify your faculty advisor at PHIA once a site has been secured and you will be provided with a form entitled Certification Examination Guidelines for Out of State Students. This will need to be completed by your proctor and mailed/faxed back to your faculty advisor for processing. Once the 21

information on the form has been verified by PHIA the exam will be sent directly to the proctor, complete with instructions. You will be responsible for the postage required to send the exam back to PHIA for grading. CCP Course Outline HCPCS & Compliance Issues 1. Levels of HCPCS 2. OIG Compliance Standards ICD-9-CM 1. Volume 1 and Volume 2 2. E Codes 3. V Codes CPT-4, Modifiers, and Index 1. CPT Symbols 2. Using the CPT Index 3. Modifiers EXAM Medicine 1. Immunizations/Administration 2. Psychiatry 3. Dialysis 4. Special Services 5. Allergy EXAM Anesthesia & Pain Management 1. Physical Status Modifiers 2. Types of Anesthesia & Pain Management EXAM Radiology 1. Supervision and Interpretation Codes 2. Procedures EXAM 22

Pathology and Laboratory 1. CLIA Requirements 2. Procedures EXAM Evaluation and Management Services & Guidelines 1. The Three Key Components 2. Selecting a Level of E/M Service 3. New Patient vs. Established Patient 4. Observation Services 5. Inpatient Services 6. Consultations 7. Emergency Department Services 8. Critical Care Services 9. Nursing Facility Services, Domiciliary, Rest Home, Custodial Care, and Home Services 10. Prolonged Services, Case Management, Care Plan Oversight Services 11. Preventive Medicine 12. Newborn Care and Special E/M Services 13. Performing an Audit 14. Coding Examples EXAM E/M Auditing Mid-Term Review Mid-Term Exam How to Code from the Operative Report 1. Surgery/Global Package 2. Post-Op Periods 3. Global Surgical Package Inclusions/Exclusions 4. CPT Code 99024 5. Separate Procedures Surgery/Integumentary System 1. Terminology and Anatomy 2. Skin, Subcutaneous, and Accessory Structures 3. Incision and Drainage 4. Debridement 5. Paring or Cutting 6. Biopsy 23

Surgery/Integumentary System (con t) 7. Removal of Skin Tags 8. Shaving of Epidermal or Dermal Lesions 9. Excision of Benign and Malignant Lesions 10. Nails 11. Introductions 12. Repairs, Grafts and Flaps 13. Ulcers 14. Burns 15. Destruction of Lesions 16. Mohs Micrographic Surgery 17. Breast Incision, Excision, Introductions and Repairs and/or Reconstructions EXAM Surgery/Musculoskeletal System 1. Incisions/Excisions 2. Introductions or Removals 3. Fractures/Dislocations 4. Manipulation 5. Arthrodesis 6. Amputations 7. Repair/Reconstructions 8. Casts and Strapping 9. Endoscopy/Arthroscopy EXAM Surgery/Respiratory System 1. Procedures of the Nose 2. Procedures of the Accessory Sinuses 3. Procedures of the Larynx 4. Procedures of the Trachea and Bronchi 5. Procedures of the Lungs and Pleura 6. Lung Transplantation 7. Endoscopies EXAM Surgery/Cardiovascular & Lymphatic System 1. Procedures of the Heart and Pericardium 2. Pacemaker or Pacing Cardioverter-Defibrillator 3. Cardiac Valve Procedure 4. Heart/Lung Transplants 24

Surgery/Cardiovascular & Lymphatic System (con t) 5. Procedures of the Arteries and Veins 6. Angioplasty 7. Venipuncture needle or catheter for diagnostic study or intravenous therapy 8. Shunts EXAM Interventional Radiology The Basics Surgery/Digestive System 1. Endoscopic Retrograde Cholangiopancreatography (ERCP) 2. Endoscopies EXAM Surgery/Urinary Systems 1. Surgery/Genitourinary System Male Procedures 2. Surgery/Genitourinary System Female Procedures EXAM Surgery/Endocrine and Nervous Systems 1. Thyroid/Parathyroid procedures 2. Craniectomy/Craniotomy procedures 3. Skull surgery 4. Laminotomy/Laminectomy procedures 5. Neuroplasty/Neurorrhaphy procedures Surgery/Eye, Ear and Ocular Adnexa 1. Eyeball 2. Anterior Segment/Posterior Segment 3. Ocular Adnexa 4. Conjunctiva 5. External/Middle/Inner Ear 6. Temporal Bone, Middle Fossa Approach 7. Operating Microscopes EXAM Final Review and Timed Final Exam Certification Exam (scheduled) 5 hours (Timed) Please note: The order of topics studied may change. Please see your online syllabus for the order of topics. 25

Certified Coding Professional Exam The CCP Exam consists of 3 sections. Each section is timed at 1 hour and 45 minutes each. There is a 10 minute break between each section. You must pass each section with a 75% or better to receive your CCP designation. If you do not pass one or more sections you only retake the section(s) you failed. One complimentary retake is included if needed. If you would like a detailed description of the exam and protocol please email us at contactus@phia.com or call 502-473-8806 or 866.473.3036. We will be happy to email or send you one. 26

Advanced Courses Page Certified Coding Professional - Audit Specialist 28 This audit specialist certification course (CCP-AS) has been designed as an extension of the CCP credential. Upon completion of the CCP course and successfully passing our national certification exam for physician out-patient coding, the Certified Coding Professional may take this course to obtain an additional certification as an Audit Specialist. Certified Coding Professional - Hospital 31 This hospital coding certification course (CCP-H) has been designed as an extension to the CCP credential. Upon completion of the CCP course and successfully passing our national certification exam for medical out-patient coding, the Certified Coding Professional may take this course to obtain an additional certification as a hospital based coder. Certified Medical Practice Manager 34 The Practice Management Certification (CMPM) Study Guide is comprehensive and will cover health plan functions, coding and reimbursement, financial management, practice administration, and personnel management. Certified Medical Billing Specialist 36 Our CMBS study guide is a collection of over 200 questions including an answer key, practical billing scenarios (completing the 1500 forms) and a Mock certification exam. 27

Certified Coding Professional - Audit Specialist (CCP-AS) Certification Program This audit specialist certification course (CCP-AS) has been designed as an extension of the CCP credential. Upon completion of the CCP course and successfully passing our national certification exam for physician coders, the Certified Coding Professional may take this course to obtain an additional certification as an Audit Specialist. A Certified Coding Professional Audit Specialist (CCP-AS) will have completed the course materials provided in the outline as well as pass our national certification examination specific to chart auditing. This course is also available to those who are already certified through another reputable credentialing organization such as the AAPC or AHIMA. (See prerequisites below). This online 24/7 certification class is the only Audit Specialist course of its kind as this has been developed and is maintained by PHIA - Professional Healthcare Institute of America. This 6 week course is available on-line in an audio/video streamed format. Here is how it works: The student listens to the lecture while watching the animated full-color format. When prompted by the instructor, the student follows along with the written material and completes exercises as if they were sitting in a physical classroom. Students may go back and review a lesson as many times as is needed in order to fully understand it. Students must complete assignments within the week and successfully pass a quiz in order to move on to the next week s lesson. Tests are graded immediately and you may view your student grade report any time. Each student will be assigned to a Faculty Advisor who is certified in coding for additional help if needed and to make sure the student is keeping up with the class. Prerequisites: Must be a current certified coder in good standing with PHIA or another reputable credentialing organization such as the AAPC or AHIMA. Call 502.473.8806 or 866.473.3036 or email us contactus@phia.com for listing. If you are certified through another organization you must also hold a current PHIA membership in order to take this course. PHIA membership fee is $95 A solid understanding of the E/M Documentation Guidelines is crucial to the successful completion of this CCP-AS certification course. The CCP-AS course has been set up for the experienced certified coder who currently performs audits, has performed them in the past or has the strong desire to learn more about this process. 28

* If you do not audit on a daily basis or have been away from this type of coding for a while you may need a refresher in E/M Documentation Guidelines. To aid in your success of the CCP- AS course we offer an E/M Documentation Guidelines CD ($149 + tax/shipping/handling). This will provide you with detailed information regarding E/M Documentation Guidelines. Annual CEU Requirements: Six CEU s specific to auditing are required to maintain the CCP-AS credential in addition to the 16 CEU s required to maintain the CCP credential. Course Fee* $849 includes CCP-AS course textbook and CCP-AS certification exam (members receive 10% off) Registration Fee $40 (If this is the first course you ve taken with PHIA there is a one time, non-refundable fee) * Current versions of CPT, ICD-9 and/or HCPCS coding books may be needed for the course but are not included in the course fee. As a PHIA member you can purchase these at a savings of 15% off retail. Once you have completed and passed the CCP-AS course you are eligible to sit for our national CCP-AS certification exam. OUT OF AREA STUDENTS: Once you have completed and passed the CCP-AS course you are eligible to sit for our national CCP-AS certification exam. The certification exam must be taken at a licensed proctoring facility in your area. You will need to make arrangements to sit for your certification examination with a licensed proctoring facility in your area (i.e., Library, Local Medical Society, etc.) and most will do this for free or nominal fee. Please notify your faculty advisor at PHIA once a site has been secured and you will be provided with a form entitled Certification Examination Guidelines for Out of State Students. This will need to be completed by your proctor and mailed/faxed back to your faculty advisor for processing. Once the information on the form has been verified by PHIA the exam will be sent directly to the proctor, complete with instructions. You will be responsible for the postage required to send the exam back to PHIA for grading. 29

Weeks One & Two Orientation and Review Review of Documentation Guidelines Review of E/M Section of CPT Review History, Exam and Medical Decision Making When Time is considered the KEY Component in choosing a level of E/M Critical Care Consultations Preventive Medicine Week Three - Begin the Auditing Process Hands on Chart Auditing Week Four Hands on Chart Auditing Auditing for Medical Specialties Week Five Preparing a Chart Audit Report Present Chart Audit Findings Week Six Student presentation of Sample Chart Audit, Chart Audit Report and Findings CCP-AS Practice Exam Review CCP-AS Practice Exam 30

Certified Coding Professional Hospital (CCP-H) Certification Program This hospital coding certification course (CCP-H) has been designed as an extension to the CCP credential. Upon completion of the CCP course and successfully passing our national certification exam for medical coders, the Certified Coding Professional may take this course to obtain an additional certification as a hospital based coder. A Certified Coding Professional will have completed the course materials outlined below as well as pass our national certification examination (CCP-H) specific to hospital coding. This course is also available to those who are already certified through another reputable credentialing organization such as the AAPC or AHIMA. (See prerequisites below). This online 24/7 certification class is the only Hospital Coding course of its kind as this has been developed and is maintained by PHIA - Professional Healthcare Institute of America. This 6 week course is available on-line in an audio/video streamed format. Here is how it works: The student listens to the lecture while watching the animated full-color format. When prompted by the instructor, the student follows along with the written material and completes exercises as if they were sitting in a physical classroom. Students may go back and review a lesson as many times as is needed in order to fully understand it. Students must complete assignments within the week and successfully pass a quiz in order to move on to the next week s lesson. Tests are graded immediately and you may view your student grade report any time. Each student will be assigned to a Faculty Advisor who is certified in coding for additional help if needed and to make sure the student is keeping up with the class. Prerequisites: Must be a current certified coder in good standing with PHIA or another reputable credentialing organization such as the AAPC or AHIMA. Call 502.473.8806 or 866.473.3036 or email us contactus@phia.com for listing. If you are certified through another organization you must also hold a current PHIA membership in order to take this course. PHIA membership fee is $95. Annual CEU Requirements: Six CEU s specific to hospital coding are required to maintain the CCP-H credential in addition to the 16 CEU s required to maintain the CCP credential. 31

Course Fee* $849 includes CCP-H course textbook and CCP-H certification exam (members receive 10% off) *Additional coding books (DRG, ICD-9 Vol. 1 3) are required but are not included in the course fee. DRG Book: $101.96 member price (Shipping/tax not included. Book price subject to change.) ICD-9-CM Vol. 1 3: $84.96 member price (Shipping/tax not included. Book price subject to change.) Registration Fee $40 (If this is the first course you ve taken with PHIA there is a one time, non-refundable fee) Once you have completed and passed the CCP-H course you are eligible to sit for our national CCP- H certification exam. The certification exam must be taken at a licensed proctoring facility in your area. For details, contact us through email at contactus@phia.com or call us at 502.473.8806 or 866.473.3036. OUT OF AREA STUDENTS: Once you have completed and passed the CCP-H course you are eligible to sit for our national CCP- H certification exam. The certification exam must be taken at a licensed proctoring facility in your area. You will need to make arrangements to sit for your certification examination with a licensed proctoring facility in your area (i.e., Library, Local Medical Society, etc.) and most will do this for free or nominal fee. Please notify your faculty advisor at PHIA once a site has been secured and you will be provided with a form entitled Certification Examination Guidelines for Out of State Students. This will need to be completed by your proctor and mailed/faxed back to your faculty advisor for processing. Once the information on the form has been verified by PHIA the exam will be sent directly to the proctor, complete with instructions. You will be responsible for the postage required to send the exam back to PHIA for grading. Course Outline Week One Orientation & Review of ICD-9-CM Volumes 1 & 2 The Official Guidelines for Coding and Reporting ICD-9-CM codes. Week Two Review of HCPCS and CPT-4 Review of coding rules for each chapter found in CPT 32

Week Three Understanding how to use the CMS-1500 and UB-92 Claim Forms Understanding the differences between these two forms Modifier usage for outpatient facilities Ambulatory Payment Classifications (APC) Payment status indicators Week Four Week Five Week Six Coding Operative Reports Tools and guidelines for reporting codes from ICD-9-CM Volume 3 Understanding how to locate and assign DRGs (Diagnosis Related Groups) Defining CCs (Complications and Comorbidities) Charge Description Master (CDM) How does it work? Case Studies Final exam to prepare for certification exam Review for certification exam Certification Exam 5 Hours Timed 33

Certified Medical Practice Manager (CMPM) Study Guide Certification Program The Practice Management Certification (CMPM) Study Guide is comprehensive and will cover health plan functions, coding and reimbursement, financial management, practice administration, and personnel management. This study guide will increase the participant s working knowledge of the most up to date medical practice management and development techniques available today. The guidelines, suggestions and sample forms are invaluable tools for the growth and financial success of today s medical practice. It is suggested that you have at least two years of experience in medical practice management before pursuing this study guide and certification. Sixteen hours of qualifying CEU s will be required annually. The continuing education can be from any substantive area addressed below in the outline. Prior approval is suggested. When you successfully pass the Mock exam you will be ready to sit for the CMPM exam which you can do in our facility or in an approved proctor facility in your home town. A proctor exam form must be completed before the exam can be sent to a site outside the PHIA facility. When you are ready to sit for the CMPM exam you can email or call to request one. Prerequisites: A minimum of two years experience in the role of physician office practice management. Must be a current PHIA member in good standing. High School Diploma or GED. CMPM Study Guide Fee $399 Includes a 400+ page Reference Book with over 50 sample forms, Job descriptions, Questions, Answers to those questions and a Mock Certification Exam. Study questions and mock exam questions are derived from the reference text included as well as other resources named in the guide. It is suggested that you read the textbook first then proceed with the questions. CMPM Exam Fee $250 (due 2 weeks prior to sitting for the exam) PHIA Membership (if not current): $95 annually Registration Fee $40 (If this is the first course you ve taken with PHIA. Non-refundable) 34

CMPM Study Guide Objectives Upon successful completion of this study guide the student will qualify to sit for the CMPM certification exam which covers the following areas of the Medical Billing profession: Section I Chapter 1 Chapter 2 Chapter 3 Chapter 4 Chapter 5 Chapter 6 PRACTICE ADMINISTRATION Personnel Recruitment, Selection, Training & Management Office Policy & Procedures Personnel Law & Record Keeping Facility Management Patient Management Medical Records Management Section II Chapter 7 Chapter 8 FINANCIAL MANAGEMENT Financial Operations Financial Calculations, Accounts Receivables & Collections Section III Chapter 9 Chapter 10 Chapter 11 Chapter 12 REIMBURSEMENT & CODING ICD-9-CM Diagnosis Coding CPT Procedural Coding Modifiers Medical Record Documentation & E/M Documentation Section IV Chapter 13 Chapter 14 Chapter 15 THIRD PARTY PAYERS & MEDICAL INSURANCE FILING Health Plan Functions and Organization Evaluating Managed Care Contracts Patient Education Section V Chapter 16 Chapter 17 Chapter 18 COMPLIANCE (OIG & HIPAA) Fraud & Abuse/Auditing OIG Compliance HIPAA Compliance 35

Certified Medical Billing Specialist (CMBS) Study Guide Certification Program Our CMBS study guide is a collection of over 200 questions including an answer key, practical billing scenarios (completing the 1500 forms) and a Mock certification exam. The Mock exam hosts the same type of questions that will be found on the actual certification exam. We include the answer key and instructions for the Mock exam as well. When you successfully pass the Mock exam you will be ready to sit for the CMBS exam which you can do in our facility or in an approved proctor facility in your home town. A proctor exam form must be completed before the exam can be sent to a site outside the PHIA facility. When you are ready to sit for the CMBS exam you can email or call to request one. Once you pass the CMBS exam and receive your congratulatory letter, you are entitled to use the CMBS credential behind your name. You will also be required to earn 16 CEU s per year of medical billing related continuing education. Prior approval is suggested. Prerequisites: High School Diploma or GED A minimum of two years experience in inpatient/outpatient billing OR current certification or degree in Medical Coding or another related field. Must be a current PHIA member in good standing. CMBS Study Guide Fee: $299 CMBS Exam Fee: $250 (due 2 weeks prior to sitting for the exam) PHIA Membership (if not current): $95 annually Registration Fee $40 (If this is the first course you ve taken with PHIA. Non-refundable) 36

CMBS Study Guide Objectives Upon successful completion of this study guide the student will qualify to sit for the CMBS certification exam which covers the following areas of the Medical Billing profession: Understanding Insurance Basics Electronic Claims Processing Insurance Processing Post Submission of Claims Requests for Review & Appeals Privacy, Confidentiality & HIPAA Types of Insurance & Third Party Payers The Coding Systems Managing Insurance & Patient Accounts Insurance Accounts Receivable Management Compliance Programs & the OIG 37

Demo Links Demos are available on line for students to examine the courses. To view the online follow these seven easy steps - Step One Go to: http://www.phia.com/descriptions.php Step Two Find the course you are interested in and select to view the demo for that course. That link is the last sentence in the paragraph that describes the course. Step Three Select To view a demo, click here Step Four Click "login" on the left side of the screen Step Five Your user name will be "visitor" and your password is "open" Step Six You will be directed to a screen listing the course demos by name Step Seven Click the course you would like to view then click info listed on page to open demo 38

2010 MTA, FOBC, CCP Course Schedule MTA 1 Begin MTA 1 End FOBC 1 Begin FOBC 1 End CCP 1 Begin CCP 1 End 2010 CCP Exam 1/4/10 2/28/10 3/15/10 5/23/10 6/7/10 10/17/10 WED. 11/3/10 2010 material MTA 2 Begin MTA 2 End FOBC 2 Begin FOBC 2 End CCP 2 Begin CCP 2 End 2010 CCP Exam 2/1/10 3/28/10 4/12/10 6/20/10 7/5/10 11/14/10 WED. 12/1/10 2010 material MTA 3 Begin MTA 3 End FOBC 11 Begin FOBC 11 End CCP 3 Begin CCP 3 End 2010 CCP Exam 3/1/10 4/25/10 5/10/10 7/18/10 8/2/10 12/12/10 WED. 12/29/10 2010 material MTA 4 Begin MTA 4 End FOBC 4 Begin FOBC 4 End CCP 4 Begin CCP 4 End 2010 CCP Exam 4/5/10 5/30/10 6/14/10 8/22/10 9/06/10 1/16/11 SAT. 2/5/11 2010 material MTA 5 Begin MTA 5 End FOBC 5 Begin FOBC 5 End CCP 5 Begin CCP 5 End 2010 CCP Exam 5/3/10 6/27/10 7/12/10 9/19/10 10/4/10 2/13/11 WED. 3/02/11 2010 material MTA 6 Begin MTA 6 End FOBC 6 Begin FOBC 6 End CCP 6 Begin CCP 6 End 2010 CCP Exam 6/7/10 8/1/10 8/16/10 10/24/10 11/15/10 3/27/11 WED. 4/13/11 2010 material MTA 7 Begin MTA 7 End FOBC 7 Begin FOBC 7 End CCP 7 Begin CCP 7 End 2010 CCP Exam 7/5/10 8/29/10 9/13/10 11/21/10 12/13/10 4/24/11 SAT. 5/14/11 2010 material MTA 8 Begin MTA 8 End FOBC 8 Begin FOBC 8 End CCP 8 Begin CCP 8 End 2010 CCP Exam 8/2/10 9/26/10 10/11/10 12/19/10 1/3/11 5/15/11 WED. 6/1/11 2010 material * STOP AND READ: Due an to coding changes students who start the Sept. MTA course will have a 1 month break between the MTA and FOBC courses! MTA 9 Begin MTA 9 End FOBC 9 Begin FOBC 9 End CCP 9 Begin CCP 9 End 2011 CCP Exam 9/6/10 10/31/10 11/15/10 1/23/11 2/7/11 6/19/11 WED. 7/6/11 Due to coding changes.sept. MTA students will go into Dec. FOBC course 2011 material MTA 10 Begin MTA 10 End FOBC 10 Begin FOBC 10 End CCP 10 Begin CCP 10 End 2011 CCP Exam 10/4/10 11/28/10 12/13/10 2/20/11 3/7/11 7/17/11 SAT. 8/6/11 2011 material MTA 11 Begin MTA 11 End FOBC 11 Begin FOBC 11 End CCP 11 Begin CCP 11 End 2011 CCP Exam 11/1/10 12/26/10 1/10/11 3/20/11 4/4/11 8/14/11 WED. 8/31/11 2011 material MTA 12 Begin MTA 12 End FOBC 12 Begin FOBC 12 End CCP 12 Begin CCP 12 End 2010 CCP Exam 12/6/10 1/30/11 2/14/11 4/24/11 5/9/11 9/18/11 SAT. 10/1/11 2011 material 39

2010 CCP-AS, CCP-H Course Schedule CCP-AS 1 Begin CCP-AS 1 End CCP-H 1 Begin CCP-H 1 End 2010 Exam 1/4/10 2/14/10 1/4/10 2/14/10 schedule with advisor 2010 material CCP-AS 2 Begin CCP-AS 2 End CCP-H 2 Begin CCP-H 2 End 2010 Exam 2/1/10 3/14/10 2/1/10 3/14/10 schedule with advisor 2010 material CCP-AS 3 Begin CCP-AS 3 End CCP-H 11 Begin CCP-H 11 End 2010 Exam 3/1/10 4/11/10 3/1/10 4/11/10 schedule with advisor 2010 material CCP-AS 4 Begin CCP-AS 4 End CCP-H 4 Begin CCP-H 4 End 2010 Exam 4/5/10 5/15/10 4/5/10 5/15/10 schedule with advisor 2010 material CCP-AS 5 Begin CCP-AS 5 End CCP-H 5 Begin CCP-H 5 End 2010 Exam 5/3/10 6/13/10 5/3/10 6/13/10 schedule with advisor 2010 material CCP-AS 6 Begin CCP-AS 6 End CCP-H 6 Begin CCP-H 6 End 2010 Exam 6/7/10 7/18/10 6/7/10 7/18/10 schedule with advisor 2010 material CCP-AS 7 Begin CCP-AS 7 End CCP-H 7 Begin CCP-H 7 End 2010 Exam 7/5/10 8/15/10 7/5/10 8/15/10 schedule with advisor 2010 material CCP-AS 8 Begin CCP-AS 8 End CCP-H 8 Begin CCP-H 8 End 2010 Exam 8/2/10 9/12/10 8/2/10 9/12/10 schedule with advisor 2010 material CCP-AS 9 Begin CCP-AS 9 End CCP-H 9 Begin CCP-H 9 End 2010 Exam 9/6/10 10/17/10 9/6/10 10/17/10 schedule with advisor 2010 material CCP-AS 10 Begin CCP-AS 10 End CCP-H 10 Begin CCP-H 10 End 2010 Exam 10/4/10 11/14/10 10/4/10 11/14/10 schedule with advisor 2010 material CCP-AS 11 Begin CCP-AS 11 End CCP-H 11 Begin CCP-H 11 End 2010 Exam 11/1/10 12/12/10 11/1/10 12/12/10 schedule with advisor 2010 material CCP-AS 12 Begin CCP-AS 12 End CCP-H 12 Begin CCP-H 12 End 2010 Exam 12/6/10 1/16/11 12/6/10 1/16/11 schedule with advisor 2010 material 40

Investment by course Listed below is the investment cost by course. Please note that the total for the Certified Medical Coding Program includes the costs for the National Certification Exam. Payment is due 2 weeks prior to the start date for the course. Payment may be made by Cash, Check, Visa, MasterCard or Discover Card. Payment information and forms are located on the Student Registration Form located in the Forms Section (starting on page 57) of this Student Prospectus. Registration Fees Registration fee is a one-time charge made prior to taking any course. Additional course taken after the first course will not require a registration fee. Certified Medical Coder One time registration fee $40 Medical Terminology and Anatomy (MTA) $695 Diploma Program Fundamentals of Billing & Coding (FOBC) $1195 Certified Coding Professional (CCP) Certification Program $2295 TOTAL $4225 If student doesn t take the FOBC, the cost of the CCP course is $2495. Advanced Courses One time registration fee $40 (If not paid prior) 10% discount is given off these listed investment costs for any PHIA Members Certified Coding Professional - Audit Specialist $849 Certified Coding Professional - Hospital $849 Medical Practice Manager Medical Billing Specialist $399 study guide, $250 Certification Exam $299 study guide, $250 Certification Exam 41

Financial Aid Jena Mae Student Financing How to Apply ONLINE for Jena Mae Student Financing Go to: www.jenamae.com & click on: BORROWER On the left side of the screen click on: Loan Application Select: PHIA from the drop down menu Select co-applicant (required by PHIA) Press the: Start Application button to get started Follow and fill out all the screen accordingly, click: FINISH to send the application to Jena Mae Once the application is recieved and the information provided to Jena Mae is verified a contract will be generated. You will recieve an email (please check you Junk and Spam folders) with a link that leads you back to the Jena Mae website. To retrieve your contract you will need to provide the security information you provided when you applied. After entering your security information you will see your electronic promissory note. You can view and print your contract. If you are satisifed follow the on-screen instructions for an electronic signature. You re Done! Jena Mae will contact PHIA to let us know that you ve completed the application and that it s been accepted. For questions, problems, technical issues or further information please contact Tania Bales, Client Services at Jena Mae, 866-988-8234. WIA - One Stop Career Center s Employment Training If you've been laid off from a job you can contact your local One-Stop Career Centers to see if you qualify for WIA training. If a student is interested in the WIA program please contact the WIA center in your area and make an appointment with a counselor. It will be important for the student to tell WIA they want to take the PHIA online medical coding course. Each applicant will need an acceptance letter from PHIA and the WIA approved outlines so please contact us so a letter can be drafted. Students with additional questions about WIA please feel free to contact PHIA by email at contactus@phia.com or phone and we d be happy to assist you. 42

Curriculum Vitae (CV) SHERRY B. THOMAS, CCP, CCP-AS Company: Medical Staff SOS, Inc. PHIA Professional Healthcare Institute of America www.phia.com Office Address: 4010 Dupont Circle, Suite 418 Louisville, Kentucky 40207 Telephone: 502.473.8806 ext. 204 Fax: 502.473.8807 Education: 1972-1975 Fairdale High School 1977-1980 Eastern Kentucky University, Medical Assisting 1998-2000 Coding Certification Course - Student Teacher Oct 2000 AAPC Instructor Training Course Nov 2000-2009 AMA Conference (Annually) Summary: Ms. Thomas brings over 30 years experience in the health care industry including office management, billing, collections, ICD-9-CM, CPT-4 and HCPCS coding. She has assisted in minor surgical office procedures, front desk, laboratory, x-ray and medical assistant duties. She developed, authored and teaches the Certified Coding Professional (CCP) curriculum, the certification exam and the study guide to the certification exam. She also provides one-on-one professional assistance to physicians and their staff for all specialties; related to ICD-9, CPT and HCPCS coding and documentation. Ms. Thomas has also been called upon to provide expert witness in legal matters related to Fraud and Abuse. 43

Employment: 1975-1977 Paul Wolf, MD and Fred Shepard, MD, Medical Assistant Ms. Thomas worked the front desk posting daily charges and receipts as well as performing billing obligations. She also assisted the physician with minor surgeries, applying casts, performing and developing x-rays, phlebotomy lab procedures (ie, blood counts, urinalysis), administered IM and allergy injections, and performed EKG s. 1980 1991 James R. Stivers, MD, Office Manager As Office Manager for a new practice, Ms. Thomas job description included posting daily charges and receipts, billing, coding insurance claims, working denials, and assisting with lab and clinical procedures. 1996 1997 Swati Daftary, MD, Office Manager As a full-time Office manager, Ms. Thomas helped this new practicing physician to get her practice off the ground. She worked a variety of jobs including posting daily charges and receipts, billing, assisting the physician, coding insurance claims, working denials. 1997-1998 Jefferson County Medical Society, Consultant Ms. Thomas traveled from practice to practice as a consultant fulfilling various job requirements specific to each individual practice. She performed a variety of tasks and was able to use her existing knowledge and skills while developing new ones. 1998-Present Medical Staff SOS, Inc/PHIA, CEO and Co-founder As a Certified Coding Professional, Ms. Thomas provides medical ICD-9-CM, CPT and HCPCS coding education to physicians, providers and their staff. She is responsible for leading a company that has certified coders, customers, and/or clients in 40 states around the nation and India. She has also helped develop, organize and market the various seminars and in-house training sessions available through Medical Staff SOS, Inc. In 2001 she completed, through PHIA, the course curriculum (1100 page textbook) and study guide (500 questions/answers and mock exam) for the Certified Coding Professional (CCP) course. Publications: January 2001 Completed the PHIA (Professional Healthcare Institute of America) curriculum for the Certified Coding Professional (CCP) course. This 80-hour program consists of an 1100 page textbook including instructional material for CPT, HCPCS and ICD-9-CM coding. Students learn coding rules and regulations for all medical practices and are instructed on proper coding from the operative report as well as in depth chart auditing instruction. This program also includes quizzes, classroom and 44

homework exercises, review exams, a mid-term and a final exam. After completing the program, the student is well prepared to sit for the 5 ½ -hour timed Coding Certification examination, to earn their credentials. This curriculum is updated in all areas of coding on a quarterly basis. January 2001 Completed the Certified Coding Professional (CCP) Certification Exam June 2001 Completed the Certified Coding Professional (CCP) Certification Examination Study Guide. This study guide consists of over 400 sample questions regarding the rules to proper coding of CPT, HCPCS and ICD-9-CM codes, 100 coding exercises and a mock exam. Answers to all sample questions. Exercises and mock certification exam are provided in the guide as well as. This curriculum is continually updated to encompass the ever-changing body of government rules, regulations and codes. January 2003 Developed all power point presentations and narration for CCP online course. Material Developed for Seminars and Workshops: Basic ICD-9-CM Coding Advanced ICD-9-CM Coding Interventional Radiology Beginning Interventional Radiology Advanced Step-by-Step Chart Auditing Workshop EM Documentation for Providers and/or staff Coding for ENT Allergy Coding for OB/GYN Coding for Orthopaedics Coding and Auditing for Primary Care Coding for General Surgery Anesthesia Coding Seminar Coding Updates 2002 Coding Updates 2003 Coding Updates 2004 Coding from the Operative Report Cardiac Catheterization Coding Coding Updates 2005 Coding Updates 2006 Coding Updates 2007 Coding Updates 2008 45

Certifications: 1999 Certified Professional Coder (CPC) - American Academy of Professional Coders (AAPC) 2000 Certified PMCC Instructor/AAPC 2000 Certified Coding Professional (CCP) - Professional Healthcare Institute of America (PHIA) 2004 Certified Coding Professional Audit Specialist (CCP-AS) - PHIA Awards: 2009 Top 12 Finalist NAWBO Women Business Owner of the Year 2009 Nominee for the Greater Louisville Inc. - Inc.credible Award Volunteer: November 2009 Middle School Connection program with Jefferson County Public School (JCPS) 2010 2011 Hikes Point Area Business Association (HPABA) - Secretary June August 09 Presented 9 FREE 2 hour presentations to our medical community which involved over 1500 healthcare professionals from: Baptist Hospital East, Jewish Hospital, St. Mary & Elizabeth Hospital, U of L Hospital, Floyd, Clark and Hardin Memorial Hospitals. I also spoke before the KY Rural Health Association, St. Clair Medical Center, KY Society Certified Public Accountants conference, and KY Primary Care Association. Healthcare Clients: Physicians Office Managers (POM) Suburban Hospital 1999 LKMGMA Luncheon October 2002 E-M Coding for the Physician Practice LKMGMA Luncheon October 2006 Medical Necessity: Why is it Important in Coding? Kentucky Primary Care Association (KPCA): 2000 ICD-9-CM Troubleshooting Workshop 2000 ICD-9 CM Updates 2001 Coding and Chart Auditing for the PCP Practice 2002 CPT, ICD-9-CM, and OIG Updates 2009 E/M Documentation Guidelines for Providers 2009 RAC, ICD-9 Updates, ICD-10-CM, Coding & Billing Compliance 46

The Physicians Inc. (TPI): E/M Documentation for Physicians E/M Documentation for Staff CPT 2001 Updates for Managers ICD-9 Coding Updates for Managers General Surgery Coding Seminar E/M Documentation Guidelines General Surgery Coding Seminar Pediatrics Coding Seminar for Providers Pediatrics Coding Seminar for Office Staff ENT/Allergy Coding for Providers ENT/Allergy Coding for Office Staff Coding for Radiology Coding for PCP s Anesthesiology and Pain Management Coding Workshop United Healthcare - Allergy Coding for E/M Kentucky TeleHealth Network: Updates 2002 Updates 2003 Updates 2004 Danville, Kentucky: Lexington, Kentucky: CPC Course CPC Course Nortons Hospital E/M Documentation Guidelines Kentucky Attorney General Healthcare Organizations: Rehabilitation Associates Arthritis Center of Lexington FIMA Lewis County Family Practice DocuComp LLC Metropolitan Urology Parkway Medical Clinic Kentuckiana ENT Physicians White House Medical Clinic Ronald Schrodt, MD Lexington OB/GYN Women s Diagnostic Center Mt. Washington Medical Our Lady of Bellefonte Hospital Clinton County Hospital Aaron Medical Center Big Sandy Health Center Ephraim McDowell Kentucky Urology Associates Kings Daughter Medical Center Commonwealth ENT Owensboro Medical Office Assoc. Alan Mauser, MD Louisville Bone & Joint Specialists Decker College Neurocare of Southern Indiana Orthopaedic Specialists The Pain Institute Conti Medical Concepts Surgical Care Associates 47

Louisville Pulmonary Associates Synergy Anne Powell Trevor Soergel, MD Paragon Family Practice Lexington Dr. Soloman Orthopaedic Frazier & Jarvis, PLLC - Hospitalists Women s Health Care, PSC Cardiology of Kentucky GLMS AIM Diabetes Program Thoracic & Vascular Associates Summit Medical Associates Southern Indiana OB/GYN OB/GYN Associates Columbus Rau Family Practice Physician Practice Organization Consultants in Blood Disorders & CA Doctors Park Family Practice Louisville Orthopaedic Columbus Family Practice Columbus GYN & Adult Medicine Speaking Engagements: Kentucky Coalition of Nurse Practitioners/Nurse Midwives (NCNPNM) 4-04 16th Annual Conference - Galt House Louisville, Kentucky E/M Documentation Guidelines for Providers Williamson County Hospital Nashville, Tenn. 4-04 How NOT to get audited in 2004 Spalding University Louisville, Kentucky Nurse Practitioners 7-04 E/M Documentation Guidelines for Providers Summit Medical Center Nashville, Tenn. 1-05 How NOT to get audited in 2005 Floyd Memorial Hospital New Albany, Indiana 1-05 How NOT to get audited in 2005 Kentucky Medical Services Foundation (KMSF) Lexington, Kentucky 2-05 2005 CPT-HCPCS Coding Updates Joint Township District Memorial Hospital St. Mary s, Ohio 3-05 Cardiac Catheterization Coding Spalding University Louisville, Kentucky Nurse Practitioners 3-05 E/M Documentation Guidelines for Providers Kentucky Coalition of Nurse Practitioners/Nurse Midwives (NCNPNM) 4-05 177h Annual Conference The Lexington Convention Center Lexington, KY E/M Documentation Guidelines for Providers CPT Coding for OB/GYN ICD-9 Coding Certified Medical Assistants 8-05 Suburban Hospital - Louisville, Kentucky How NOT to get audited in 2005 48

Kentucky Coalition of Nurse Practitioners/Nurse Midwives (NCNPNM) 4-06 18th Annual Conference Northern Kentucky Convention Center Covington, KY E/M Chart Auditing Workshop CPT Coding For Your Practice Spalding University Louisville, Kentucky Nurse Practitioners 7-06 E/M Documentation Guidelines for Providers Greater Louisville Medical Society (GLMS) Louisville, Kentucky 12-06 CPT Coding Updates for 2007 Spalding University Louisville, Kentucky Nurse Practitioner Students 3-07 E/M Services and Documentation Guidelines for Providers Kentucky Coalition of Nurse Practitioners/Nurse Midwives (NCNPNM) 4-07 19th Annual Conference Northern Kentucky Convention Center Covington, KY Advanced E/M Chart Auditing Workshop ICD-9 and CPT Coding: Do You Know The Rules? Greater Louisville Medical Society (GLMS) Louisville, Kentucky 12-07 CPT Coding Updates for 2008 KMA Kentucky Medical Association Louisville, Kentucky 12-07 Business Advocacy Committee Benefits and Importance of Certified Coders in the Medical Practice Planned Parenthood SW Ohio (PPSWO) Cincinnati, Ohio 1-08 E/M Services and Documentation Guidelines Twin Lakes Medical Foundation Leitchfield, Kentucky 3-08 E/M Services and Documentation Guidelines Indiana Weslyn University Louisville, Kentucky 3-08 NP Students - E/M Services and Documentation Guidelines Virginia Cardiovascular Consultants Fredericksburg, Virginia 4-08 E/M Services and Documentation Guidelines U of L Family Practice residents Louisville, Kentucky 5-08 E/M Services and Documentation Guidelines 49

Spaulding University Louisville, Kentucky 6-08 NP students - E/M Services and Documentation Guidelines Maryland AAHAM Convention Ocean City, Maryland 9-08 Physician Track: The Importance of a Certified Coder within the Physician Practice Beyond the Bells & Whistles: What to Look for in an EMR System U of L Family Practice residents Louisville, Kentucky 9-08 E/M Services and Documentation Guidelines Greater Louisville Medical Society (GLMS) Louisville, Kentucky 12-08 CPT and ICD-9 Coding Updates for 2009 GPS - Navigate Your Practice 2009 Chattanooga, TN Feb 12 13, 2009 RAC Audits Top 6 ICD-9 Mistakes GPS - Navigate Your Practice 2009 Louisville, KY 2-19-09 RAC Audits Top 6 ICD-9 Mistakes Kentucky Coalition of Nurse Practitioners/Nurse Midwives (NCNPNM) 4-09 21st Annual Conference Lexington Convention Center Lexington, KY Basic CPT Coding ICD-9 and CPT Coding: Do You Know The Rules? Greater Louisville Medical Society (GLMS) Louisville, Kentucky 4-09 Medicare Recovery Audit Contractors (RAC) and Review Program Kentucky Society Certified Public Accountants Louisville, Kentucky 5-09 Medicare Recovery Audit Contractors (RAC) and Review Program St. Clair Medical Center Morehead, Kentucky 6-09 Medicare Recovery Audit Contractors (RAC) and Review Program Jewish Hospital Louisville, Kentucky 6-09 Sponsored by: Greater Louisville Medical Society (GLMS) Louisville, Kentucky Medicare Recovery Audit Contractors (RAC) and Review Program 50

St. Mary & Elizabeth Hospital Louisville, Kentucky 6-09 Sponsored by: Greater Louisville Medical Society (GLMS) Louisville, Kentucky Medicare Recovery Audit Contractors (RAC) and Review Program Summit Medical Associates Physician Retreat Hermitage, TN 6-09 Baptist Hospital East Louisville, Kentucky 7-09 Sponsored by: Greater Louisville Medical Society (GLMS) Louisville, Kentucky Medicare Recovery Audit Contractors (RAC) and Review Program University of Louisville Louisville, Kentucky 7-09 Sponsored by: Greater Louisville Medical Society (GLMS) Louisville, Kentucky Medicare Recovery Audit Contractors (RAC) and Review Program Floyd Memorial Hospital New Albany, Indiana 7-09 Sponsored by: Greater Louisville Medical Society (GLMS) Louisville, Kentucky Medicare Recovery Audit Contractors (RAC) and Review Program Kentucky Rural Health Association Frankfort, Kentucky 7-09 Medicare Recovery Audit Contractors (RAC) and Review Program Clark Memorial Hospital Clarksville, Indiana 8-09 Sponsored by: Greater Louisville Medical Society (GLMS) Louisville, Kentucky Medicare Recovery Audit Contractors (RAC) and Review Program Hardin Memorial Hospital Elizabethtown, Kentucky 8-09 Medicare Recovery Audit Contractors (RAC) and Review Program Baptist Medical Associates Louisville, Kentucky 8-09 Medicare Recovery Audit Contractors (RAC) and Review Program National Association of Medicaid Fraud Control Units (NAMFCU) 9-09 Medical Coding What You Need To Know! ICD-10-CM: What you need to know! 10-09 PHIA 2009 CEU Roundtable Conference Greater Louisville Medical Society (GLMS) Louisville, Kentucky 12-09 ICD-9 Coding Updates for 2009 Grand Rounds Baptist Hospital East Louisville, Kentucky 12-09 Medicare Recovery Audit Contractors (RAC) and Review Program 51

Louisville MGMA Luncheon 1-10 ICD-10-CM: What you need to know! Bluegrass MGMA Luncheon 2-10 ICD-10-CM: What you need to know! 52

PHIA Faculty and Staff Sherry Thomas, CCP, CCP-AS CEO, Director of Education (502)473-8806 ext 204 sherry@phia.com Ms. Thomas brings over 30 years experience in the healthcare industry including office management, billing, collections, ICD-9-CM, CPT-4 and HCPCS coding. She has assisted in minor surgical office procedures as well as performed front desk, laboratory, x-ray and medical assistant duties. She developed, authored and teaches the Certified Coding Professional (CCP) curriculum, the certification exam and the study guide to the certification exam. She also provides one-on-one professional assistance to physicians and their staff for all specialties; related to ICD-9, CPT and HCPCS coding and documentation. Ms. Thomas has also been called upon to provide expert witness in legal matters related to Fraud and Abuse. Karen Louden, CCP Director of Membership Services (502)473-8806 ext 203 karen@phia.com Mrs. Louden is our Director of Membership Services. She came to us as a student and received her certification through PHIA as a Certified Coding Professional in 2005. She is a member of the LKMGMA and is involved in the Louisville Medical Leads Group. Her responsibilities include marketing, organizing and securing Speakers, Sponsors and Exhibitors for our Annual CEU Roundtable Conference each year. She is in charge of collecting and assembling articles for our quarterly Newsletter. Karen is also responsible for the administration of student affairs. In addition to performing daily administrative tasks, she also maintains the company database, pre-qualifies potential students, and serves as a PHIA Member Liaison. She also works in the coding department and is responsible for the research and coding updates to the course curriculum for ICD-9 and CPT. 53

Nikky Thompson, CCP, CCP-AS, CMBS Coding Specialist/Chart Audit Supervisor (502)473-8806 ext 205 nikky@phia.com Mrs. Thompson has 15 years experience in the health care industry, including front office coordinator, billing, collections, chart auditing, transcription, credentialing and ICD-9-CM, CPT-4 and HCPCS coding. She has also assisted in minor surgical office procedures, front desk, laboratory, and medical assistant duties. She came to us as a student and received her certification through PHIA as a Certified Coding Professional in 2004. She currently provides both in-house and field training to healthcare professionals. She is a faculty advisor for the Fundamentals of Billing and Coding (FOBC) diploma program, as well as the Certified Coding Professional (CCP), the Certified Coding Professional - Audit Specialist (CCP-AS) and the Certified Coding Professional - Hospital (CCP-H) certification programs. She also assisted in the development of the Certified Medical Billing Specialist (CMBS) certification program. Mrs. Thompson also serves as the President of the Team PHIA coding sector, Louisville chapter. Mrs. Thompson also performs chart audits and provides one-on-one professional assistance to physicians and their staff for all specialties; related to ICD-9, CPT and HCPCS coding and documentation. Renee Savarise Advisory Board Member Mrs. Savarise is a shareholder with Hall, Render, Killian, Heath & Lyman, P.S.C. representing health care providers of all types in the areas of Health Law, Corporate Compliance, Fraud and Abuse (anti-kickback law, Stark II etc.), False Claims Act matters including representing a number of providers in the various federal fraud initiatives, Medicare/Medicaid Reimbursement, Licensure and Business Law. She received her undergraduate education at the University of Pittsburgh; her legal education from Duquesne University School of Law, also located in Pittsburgh. Mrs. Savarise is admitted to practice in Kentucky, Indiana and Pennsylvania. She is a member of the American, Pennsylvania, Kentucky, Indiana, and Louisville Bar Associations, American Health Lawyers Association and Kentucky Academy of Hospital Attorneys. Professional experience: Vice President and General Counsel, St. Anthony Medical Center, Louisville, Kentucky (1990-1995); private practice (1989-1990), Law Clerk to The Honorable George Levin, Judge, Pennsylvania Common Pleas Court (1986-1989). She is on the Board of Directors of various civic and professional organizations including Kentucky Medical News and the Kentucky Academy of Hospital Attorneys. She is a past chair of the Louisville Bar Association Health Law Section. Ms. Savarise is a frequent lecturer on health law issues. 54

Pamela Morehead-Johnson PHIA Enrollment Advisor Mrs. Morehead-Johnson has twenty-nine (29) years experience in the healthcare industry. Her experience includes coding, billing and enrollment. She is currently enrolled in the CCP course at PHIA. Mrs. Morehead-Johnson has served as a board member on the Eminence Independent School Board for eight (8) years. Sharon L. Byrns, CCP FOBC Faculty Advisor Ms. Byrns has over 30 years experience in the healthcare industry, including billing, collections, chart auditing, credentialing, appeals and ICD-9 CM, CPT-4 and HCPCS coding. She has also assisted in minor surgical office procedures, front desk duties, laboratory, x-ray and medical assistant duties. After retiring in March 2007, she came to PHIA as a faculty advisor for the Fundamentals of Billing and Coding (FOBC) diploma program. Ms. Byrns also performs chart audits for the NCQA Diabetic AIM Project through PHIA. Tonya Thomas, CPC, CCP CCP Faculty Advisor Ms. Thomas has over 20 years of experience in the health care industry, serving in a number of different roles throughout the years. Her various job functions have included medical assistant, office manager, front desk support, scheduler, charge entry, payment poster, medical collections, research assistant, surgical coder, E/M auditor and coding instructor. Tonya received her CPC coding certification in 1999 and her CCP shortly thereafter. She has been involved in the education side of things virtually since that time. She currently serves as the Coding Education Consultant for a large healthcare company in the Louisville area. In this capacity, Tonya has conducted numerous provider education seminars, facilitates a 5 day coding certification program, and provides continuing education for 200+ coders nationwide. 55

Testimonials Melanie Hendricks, CMA, CCP July 2008 I am a graduate of their intensive Certified Coding Professional course and I am of the opinion PHIA meets, and exceeds, the standards of other coding organizations. The instructors are extremely knowledgeable, professional, and accessible. All their presentations are thorough and current on coding changes and guidelines. I never hesitate to recommend the organization to other medical professionals. Association with PHIA is an asset to any organization or individual. Julie Breedlove, CCP, CMBS, CMPM December 2009 Our employees that are PHIA graduates have grown in experience and value to our billing department. They continue to research and educate themselves on the ever changing environment of Coding and the insurance industry. Finding educated and reliable employees seems to be the challenge in the medical industry for 2009. If a candidate has a PHIA staff member recommendation along with their certification, my experience is they will excel within the practice and bring a level of professionalism to the billing department. Cathy Hargis, CCP,CPC July 2006 PHIA is a highly professional and skilled organization and quick to respond to any coding questions. They offer all the classes needed to obtain certification and also classes to help keep your certification current. I am very pleased to be a part of this organization. I took my accreditation course through them several years ago. The class was very structured and comprehensive and the test was strictly monitored. I would highly recommend this organization to anyone who is interested in obtaining certification for coding and billing. Debbie King, CMBS, CCP January 2010 I personally have received two certifications through this facility. Their certification courses are very intense and instructive. Their information is always precise, concise, and up to date. They provide illustrations necessary to help the students learn. No question is left unanswered, even if it requires personal time between instructor and student. The teaching staff is exceptional; Sherry Thomas and Tammy Rannels are experts in their field. My business partner and staff have attended educational programs and earned certifications through PHIA. I have no doubt that all future employees of our company will be well blessed by this teaching facility. PHIA knows how to have their students learn in a comfortable atmosphere. They truly make learning fun. 56

Forms - Student Application - Student Contract - Test Out Exams ` - Test Out Payment Form - Test Out Proctor Form - Kentuckiana Works/WIA Centers 57 pub # 01/10

Student Application Today s Date The information below will be used as your student record. Upon completion of your course it is also used for your Diploma and/or Certificate. We suggest you use your home address, spell your first name out and give your middle initial. For accuracy, please print clearly. Call 502.473.8806 for questions regarding this form. Section 1. Personal Information Name (Last) (First) (I) Address City State Zip Phone (O) (HM) (Fax) E-mail *Social Security # *DOB *SS# and date of birth are required by the state of Kentucky and will not be used for any other means than your student record. How did you hear about PHIA? Section 2. Education (high school & above) Transcript required School Name Program/ Degree or Diploma Earned Date Completed Section 3. Medical Practice Experience (Minimum 1 year required for certain courses) Employer Job Description From To Course Information (Please check only the course you are signing up for now) Certification Course: CCP CCP-AS CCP-H Study Guide Program: CMBS CMPM CCO Diploma Course: Medical Terminology/Anatomy (MTA) Front Office Specialist (FOS) Fundamentals of Billing and Coding (FOBC) Course Begins Week of: Registration fee of $40 (non-refundable) is required when submitting this application. * First course only* Transcripts can be sent directly to PHIA from your high school or college. Method of Payment: Cash $ Check # Amount $ Visa/MC/Discover # Exp. Name on Card 3-Digit Security Code Address: City: State: Zip: (if different from above) Signature Application and fee can be faxed to 502-473-8807 OR mailed to: PHIA, Attention: Sherry Thomas, 4010 Dupont Cir., Suite 418, Louisville, KY 40207 Rev. 6-09

Student Contract The student must initial each statement listed below. The student signature below verifies that the student understands and agrees to abide by all the requirements as outlined in this document. Cancellations up to 3 weeks prior to orientation will be given a full refund. A $150 processing fee will be charged for cancellations received one week or less prior to orientation date. If a student enrolls and begins a course the following schedule of tuition adjustment is authorized less administration fee of $150: Completion % of course enrolled in Amount of Tuition owed the school 0-25% 60% 26-50% 75% 51-60% 80% over 60% 100% I understand that all materials are the copyright of PHIA and all information contained can not be reproduced in whole or in part without the expressed written permission of PHIA. I understand that I am taking this course on my own! No information provided during this course (textbooks, online presentations, etc)can be shared with another individual. I understand that staying on schedule is crucial to my success as a student in this course. All class assignments, homework and quizzes must be completed in order to be eligible to take the final exam. I have received a copy of the Student Policies Handbook and have been told that if I have questions either now or in the future pertaining to the policies of this institution to contact my Faculty Advisor or Sherry Thomas, CEO (sherry@phia.com). I understand that if I have any concerns about the way my online class is conducted or the material that is being presented that I should first discuss this with my Faculty Advisor. However, should it become evident that my Faculty Advisor is not responding to my concerns, it would be appropriate to bring it to the attention of Sherry Thomas, CEO (sherry@phia.com). I also understand that bringing any concerns forward will not have a negative impact on my final class grade. I have completed the prerequisites for the following program(s) or have instructor approval: Only initial the course you are taking now. Initials Title Fee Course Includes Certified Coding Professional (CCP) $ 2495 HCPCS, textbooks, study guide, membership, exam Certified Coding Professional (CCP) * 2295 * Only for students who have just completed FOBC Includes textbook, exam Certified Coding Professional 849 * Additional coding books (CPT, ICD-9 Vol. 1 2) are Audit Specialist (CCP-AS) required but are not included in the course fee. Certified Coding Professional Hospital Based (CCP-H) 849 Includes textbook, exam * Additional coding books (DRG, ICD-9 Vol. 1 3) are required but are not included in the course fee. Certified Medical Practice Manager (CMPM) 399 Study Guide Certified Medical Billing Specialist (CMBS) 399 Study Guide Certified Compliance Officer (CCO) 399 Study Guide Fundamentals of Billing & Coding 1195 Includes CPT, ICD-9 Vol. 1-2, and textbook Medical Terminology/Anatomy 695 Includes textbook (Language of Medicine) Front Office Specialist 399 Includes textbook I have read and understand the above information and agree to adhere by these guidelines. I understand that any rules that are not followed can and may result in disqualification of this course, as well as forfeiture of any monies invested and paid. Additionally, disclosure of proprietary information may result in civil and/or criminal prosecution at the discretion of PHIA. Student Name (print) Signature Date School Official Date Student contract can be faxed to 502-473-8807 OR Mail to: PHIA, Attention: Sherry Thomas, 4010 Dupont Cir., Suite 418 Louisville, KY 40207 2007 PHIA-Professional Healthcare Institute of America Rev. 4-07

Date: Student Name: Test Out Exam: $60 each (please check those that apply) MTA (Medical Terminology and Anatomy) FOBC (Fundamentals of Billing and Coding) Method of Payment: Check #: MC/VISA/Discover Card #: (circle one) Expiration Date: 3 digit security code (on back of card): Amount to be charged: Name on Card: Address for Card holder including zip: Authorized Signature Please Fax completed form with credit card payment 502-473-8807 to or mail check payments to: Medical Staff SOS, Inc. PHIA-Professional HealthcareInstitute of America 4010 Dupont Circle, Suites 418 Louisville, Kentucky 40207 (O) 502.473.8806 (F) 502.473.8807 Toll Free 866.473.3036 www.phia.com

Test out Disclaimer and Instructions for Remote Students I,, understand this exam has been created for the sole purpose of determining my level of knowledge in the following subject(s): (check all that apply) Medical Terminology/Anatomy (MTA) Fundamentals of Billing and Coding (FOBC) I realize that I must pass this exam with a score of no less than 75% in order to qualify for the following course: (please check one) Fundamentals of Billing and Coding (FOBC) Certified Coding Professional (CCP) I understand that I am taking this exam outside the PHIA institution. I will not have an exam proctor and acknowledge that I will take this exam(s) on my own. I further understand that I may not use any books, printed copies, recordings, or any other help, other than the resources listed below: Medical Terminology and Anatomy - NO resources may be used Fundamentals of Coding You may use the current ICD-9, CPT and HCPCS books only Date Print Name Signature Score (school official) School Officer and Title Fax this completed form to: 502-473-8807, attention Sherry Thomas or mail to: PHIA 4010 Dupont Circle, Suite 418 Louisville, KY 40207 If you have any questions regarding this protocol, you may email sherry@phia.com, or call 866-473-3036. We will contact you within 3 business days of receiving your disclaimer and arrangements will be made to get the exam(s) to you. THANKS AND GOOD LUCK!

Kentuckiana Works One Stop Career Centers www.kentuckianaworks.org TELL THE COUNSELOR YOU WANT TO TAKE THE PHIA MEDICAL CODING CERTIFICATION COURSE Henry County Adult Ed. 110 Property Road New Castle KY 40050 502.845.0307 Hours: Monday and Wednesday 9:00-3:30 Tuesday and Thursday 12:00-8:00 Jefferson Community College Southwest 1000 Community College Drive Louisville, KY 40272 (502) 213-7376 Monday - Thursday 9:00-5:00pm CREW: Jefferson Education Center CREW in partnership with the Kentuckiana College Access Center (KCAC) 200 W. Broadway, 9th floor Louisville, KY 40202 (502) 213-4520 KCAC: 584-0475 (For all of your educational needs!) Jewish Family Vocational Services 3587 Dutchmans Lane Louisville, KY 40205 5025.452.6341 Hours: Monday and Tuesday 8:30-5:00 Kentucky Office of Employment & Training 6th & Cedar Louisville, KY 40202 (502) 595-0099 Trimble County Adult Ed. 1029 HWY 421 N Bedford, KY 40006 502-255.9191 Hours: Monday and Wednesday 10:00-4:00 Tuesday and Thursday 1:00-7:00 Shepherdsville Shepherdsville Square 445 Hwy 44 Shepherdsville, KY 40165 (502) 955-9131 Riverport 6900 Riverport Drive Louisville, KY 40258 (502) 933-3045 Nia Center 2900 W. Broadway, Suite 100 Louisville, KY 40211 (502) 574-4100 Oldham County Adult Ed. 7105 Floydsburg Road Crestwood, KY 40014 502.241.6018 Hours: Monday-Thursday 10:00-8:00 Friday 10:00-2:00 Shelbyville Jefferson Community College-Counseling Center 1361 Frankfort Avenue Shelbyville, KY 40065 (502) 213-3612 (Wednesdays and Thursdays only) Shelby County Adult Ed. JCTC Shelby County Campus 1361 Frankfort Rd. Shelbyville, KY 40065 502.213.3669 Hours: Monday-Thursday 9:00-2:00 Monday and Wednesday 5:30-8:30 Adult Ed. Spencer County 406 Main Cross St. Taylorsville KY 40071 502.477.3265 Hours: Monday 1:00-4:00 5:00-8:00 Tuesday 9:00-12:00 1:30-4:00 5:30-8:00 Wednesday 9:30-12:00 1:30-4:00 Thursday 1:30-4:00 5:30-8:00 To submit an application or determine eligibility visit or call one of the centers listed. Grant available in the following Kentucky counties: Jefferson, Bullitt, Henry, Trimble, Spencer, Oldham, Shelby. Grant available in the following Indiana counties: Floyd Clark and Harrison. If you live in any other county you can go to your local Employment Office and ask about the WIA program for your county.