Zantaz EAS Getting Started Guide for Emory



Similar documents
EAS Archiving Getting Started Guide

About (EAS) Archived Service

THE MERCHANT CASH ADVANCE APPLICATION PROCESS A GUIDE FOR BUSINESS OWNERS (WHAT TO KNOW, NO MATTER WHO YOU APPLY TO)

Archiving. 44 Copyright 2009 Smeal College-RIIT Group

Migrating your PST files

Government Records Procedure GRO 3. Retrieving Records. Government Records Office Archives of Manitoba

Archive Attender Version 3.5

OASIS Bill Pay Service

MessageSolution Server Cross-Platform Migration

Unit 2 The Basic Accounting Cycle

Scan and View Documents

Working with your NTU off campus

Acronis Backup & Recovery 10 Server for Windows. Workstation. Quick Start Guide

Mimecast Services for Outlook (MSO4)

The End User Experience. Introduction to Archiving for End Users

Real-time Device Monitoring Using AWS

How Exclaimer Mail Archiver Works

EaseTag Cloud Storage Solution

Scope The data management framework must support industry best practice processes and provide as a minimum the following functional capability:

<INSERT PROJECT NAME> DATA MIGRATION CHECKLIST

Statutory holiday rules in Ontario

Software Control Test Data Management

Product Overview Archive2Anywhere Message Stub Management

REGIONAL CENTRE EUROPE OF THE INTERNATIONAL FEDERATION OF TRANSLATORS

Quick Online & Paperless Overview

NEW ACCOUNT SWITCH KIT CHECKLIST...

What s New. Archive Attender 4 For Microsoft Exchange

Data Management Maturity Model. Overview

How to use the Eclipse IDE for Java Application Development

Finished your payroll? We ll take it from here.

8HELP Customer Resource Guide

User Guide. UPS Billing Center

Software User Manual

SonaVault Archiving Software

Desky Helpdesk Software: Agent Interface Quick Start Guide

White Paper. Solve Exchange Storage Problems Once and For All. A New Approach without Stubs or Links. By Bob Spurzem. April Mimosa Systems, Inc.

Archiving Decision Tree

Seirbhís Thithe an Oireachtais Houses of the Oireachtas Service. Customer Charter

archiving for Microsoft Outlook and Exchange Server

Version 2.1.x. Barracuda Message Archiver. Outlook Add-In User's Guide

WaterfordTechnologies.com Frequently Asked Questions

Open Text Document Management, edocs DM Release Notes Version CU3. December 4,2009

Companion Notes for LTC Process Flowcharts. Notes for Initiation Stage

RFP Questions and Clarifications Memorandum

Managing Microsoft Office SharePoint Server Content with Hitachi Data Discovery for Microsoft SharePoint and the Hitachi NAS Platform

<Project Name> Quality Assurance Plan

NEW ACCOUNT SWITCH KIT CHECKLIST...

District Court of Maryland

Data protection policy

Archiving Service Overview and Setup Guide

B a r r a c u d a M e s s a g e A r c h i v e r O u t l o o k A d d - I n U s e r G u i d e. V e r si on 3. 1

Application Note. UDO Archive Appliance and C2C Archive One

ITIL V3 Service Operation Certification Program

Engineering. Software. Eric J. Braude. Michael E. Bernstein. Modern Approaches UNIVERSITATSBIBLIOTHEK HANNOVER ' TECHNISCHE INFORM ATIONSBIBLIOTHEK

Introducing Unlimited* Storage protected and stored for 10 years in

RECORDS MANAGEMENT MANUAL

Information and Library

SharePoint Document and Data Control

NVIDIA CUDA GETTING STARTED GUIDE FOR MAC OS X

Solve your PST headaches with or without Archiving

RECORD MANAGEMENT STANDARD OPERATING PROCEDURE (SOP)

and Document Archiving Solution for Lotus Domino

Your Guide To Home Financing

Arctic Fibre Submarine Cable System

Transcription:

ZantazEAS GettingStartedGuideforEmory GLOSSARY Zantaz:ThenameofthecompanythatownsEAS. EAS(EnterpriseArchivingSolution):ThenameoftheproductthatEmoryusesforitsExchangeemail archiving. EASClient:TheclientthatOutlookuserscaninstalltoperformarchive relatedtasks. EEC(EASEntourageClient):TheclientthatEntourageuserscaninstalltoperformarchive relatedtasks. OWA(OutlookWebAccess):Theweb basedversionofoutlookthatexchangeuserscanusetoperform archiverelatedtasks.thisislocatedathttps://owa.emory.eduforemoryuniversityusersand https://ehcowa.emory.eduforemoryhealthcareusers. EWA(EASWebAccess):Theweb basedaccesstoauser seasarchives.thisislocatedat https://eas.emory.edu. Stub/Shortcut:Astub(alsocalledashortcut)replacessomearchivedmessagesbasedonthe qualificationsinthe EASArchivingPolicies section(foundbelow.)astub/shortcutcontainsthetextof theoriginalmessage(inrichtextformat.)iftheoriginalmessagecontainedattachmentsthentheyare referencedbynameandsizeinthestub.theattachmentsareaccessedbyretrievingorrestoringthe archivedmessage.astubcanbeidentifiedinoutlookorowabytheicondisplayed.theiconissimilar toaregularmessagebuthasanarrowinthelowerlefthandcorner(muchlikeashortcutinawindows operatingsystem.) Open/Preview/Retrieve:Opening(OutlookwithEASClientorOWA)orPreviewing(EntouragewithEEC) astubbedmessagewillretrievethefullmessage(withattachments)backfromtheeasarchives.thisis atemporaryrenderingofthemessageanddoesnotaffectauser sexchangemailboxsize.inoutlook (witheasclientinstalled)orowathiscanbedonebysimplydouble clickingonamessage. Restore:Restoringamessage(OutlookwithEASClientandEntouragewithEEC)willrestorethemessage fromtheeasarchivesandreplacethestubthatwasinauser smailboxwiththefullversionofthe message(withattachments.) EASARCHIVINGPOLICIES TheEASarchivingpoliciesarebasedontwothings:MessageClasses(i.e.Emailmessage,Calendaritem, Contacts,etc.)andAge. Messages7daysoldorolderthatare>1MBintotalsizearestubbed. Messages30daysoldandolderareallstubbed,regardlessofsize.

Messages180daysoldandolderareplacedintothearchivesonly.Therewillbenostubor messageleftbehindintheexchangemailbox.theseitemsareaccessiblebysearchingorby browsingyourarchivesinewa. Calendaritemstakeonthesamepoliciesasmessages. EASwillnotstubContacts,Notes,orDistributionLists WORKINGWITHSTUBS/SHORTCUTS Astubicon AstubinthemessagelistinOWA AstubbedmessageinthepreviewpaneinOWA

Astubbedmessagethathasbeenretrieved. CLIENTS EASClient(withOutlook) Whenanon stubbeditemisselected,theeastoolbarwilldisplaythefollowingoptions:. ArchiveNow:Thisisalsoknownason demandarchiving.clickingthisbuttonafterselectinganonstubbedmessagewillcausetheeassystemtoarchiveandstub/shortcutthemessage.theon demand taskpollsfornewon demandarchiveworkitemsevery10secondsbutitmaytakeupto1minutefor thestubtoappearinauser smailbox(especiallyiftheyarerunningcachedmode.) Search:ThisbuttonwillbringuptheEASSearchwindow(shownbelow.)Fromhere,ausercansearch archivedcontent(boththeirsandcontentbelongingtoothersthattheuserhaspermissionsto.)

Sync:ThisbuttonrepresentsthatEASOfflineSynchasbeenactivatedforaclientinstall.EASOffline Syncautomaticallydownloadsandstoreslocallythefullmessagesthatarerepresentedby stubs/shortcutsinauser smailbox.easofflinesyncfunctionssimilarlytooutlookincachedmode.if forsomereasonthearchivedcontentwasnotavailablefromtheserver(i.e.networkoutageornetwork cableunplugged)theuserwouldstillbeabletoretrievethearchivedcontent. ArchiveHelp:Thisbuttonpullsupasmallhelpguideforusers.Thishelpguidedetailshowtoperform basiceasfunctionality.althoughthehelpguidereferencesthatitisforoutlook2003itisapplicablefor bothoutlook2003andoutlook2007installations. Whenastubbeditemisselected,theEAStoolbarwilldisplaythefollowingoptions: Open/Preview:Openingastubbedmessagewillretrievethefullmessage(withattachments)backfrom theeasarchives.thisisatemporaryrenderingofthemessageanddoesnotaffectauser sexchange mailboxsize.inoutlook(witheasclientinstalled)thiscanbedonebysimplydouble clickingona message. Restore:Restoringamessagewillreplacethestubthatwasinauser smailboxwiththefullversionof themessage(withattachments)fromtheeasarchives.thefullmessagewillremainintheuser s exchangemailboxuntilpolicydictatesthatitbestubbedormovedintothearchivesonly,oruntilauser selectsthemessageandclicksarchivenow. Delete:Deleting(throughtheEASdeletebutton,asopposedtotheOutlookdeletebutton)willcause theitemtobedeletedfromtheuser sexchangemailboxaswellasfromtheuser seasarchives.ifthis

buttonispressedtheitemwillnotbeplacedinthedeleteditemsfolder,butwillbedeleted immediately.formostusersitwillbemoreappropriatetousetheoutlookdeletebuttoninstead. Search:ThisbuttonwillbringuptheEASSearchwindow(shownabove.)Fromhere,ausercansearch archivedcontent(boththeirsandcontentbelongingtoothersthattheuserhaspermissionsto.) Sync:ThisbuttonrepresentsthatEASOfflineSynchasbeenactivatedforaclientinstall.EASOffline Syncautomaticallydownloadsandstoreslocallythefullmessagesthatarerepresentedby stubs/shortcutsinauser smailbox.easofflinesyncfunctionssimilarlytooutlookincachedmode.if forsomereasonthearchivedcontentwasnotavailablefromtheserver(i.e.networkoutageornetwork cableunplugged)theuserwouldstillbeabletoretrievethearchivedcontent. ArchiveHelp:Thisbuttonpullsupasmallhelpguideforusers.Thishelpguidedetailshowtoperform basiceasfunctionality.althoughthehelpguidereferencesthatitisforoutlook2003itisapplicablefor bothoutlook2003andoutlook2007installations. OWAwithEAS BasicEASfunctionalityisalreadybuiltintoOutlookWebAccess(OWA)andisavailableuponlogon. FromOWAyoucanSearcharchivedcontent,Openarchivedcontent,andArchiveitemsyouwishtobe stubbed. Whenanon stubbeditemisselected,theeastoolbarwilldisplaythefollowingoptions: ArchiveHelp:Thisbuttonpullsupasmallhelpguideforusers.Thishelpguidedetailshowtoperform basiceasfunctionality. ArchiveNow:Thisisalsoknownason demandarchiving.clickingthisbuttonafterselectinganonstubbedmessagewillcausetheeassystemtoarchiveandstub/shortcutthemessage.theon demand taskpollsfornewon demandarchiveworkitemsevery10secondsbutitmaytakeupto1minutefor thestubtoappearinauser smailbox. Search:ThisbuttonwillbringuptheEASSearchwindow(shownbelow.)Fromhere,ausercansearch

archivedcontent(boththeirsandcontentbelongingtoothersthattheuserhaspermissionsto.) Whenastubbeditemisselected,theEAStoolbarwilldisplaythefollowingoptions: ArchiveHelp:Thisbuttonpullsupasmallhelpguideforusers.Thishelpguidedetailshowtoperform basiceasfunctionality. Open/Preview:Openingastubbedmessagewillretrievethefullmessage(withattachments)backfrom theeasarchives.thisisatemporaryrenderingofthemessageanddoesnotaffectauser sexchange mailboxsize.inoutlook(witheasclientinstalled)thiscanbedonebysimplydouble clickingona message. Search:ThisbuttonwillbringuptheEASSearchwindow(shownabove.)Fromhere,ausercansearch archivedcontent(boththeirsandcontentbelongingtoothersthattheuserhaspermissionsto.)

EASENTOURAGECLIENT(EEC) SettingupandWorkingwithEEC Afteryoudownloadandinstalltheclienttherewillbeashortcutplacedonyourdesktop.Thefirsttime yourunthisprogramyouwillseeascreenlikethefollowing: YouwillneedtoentertheEECServerURL(eas.emory.edu),checktheUseSSLcheckbox,andselectthe appropriatetimezone.whenyouhavedonethisclickthetestconnectionbutton.youshouldgeta screenbackthatlookslikethefollowing: YoucanthenclicktheOKbutton,whichwillfullyconnecttheEECclientanddisplaythemainEEC toolbar(shownbelow): Open/Preview:Openingastubbedmessagewillretrievethefullmessage(withattachments)backfrom theeasarchives.thisisatemporaryrenderingofthemessageanddoesnotaffectauser sexchange mailboxsize. Search:ThisbuttonwillbringuptheEASSearchwindow.Fromhere,ausercansearcharchivedcontent (boththeirsandcontentbelongingtoothersthattheuserhaspermissionsto.) Archive:Thisisalsoknownason demandarchiving.clickingthisbuttonafterselectinganon stubbed messagewillcausetheeassystemtoarchiveandstub/shortcutthemessage.theon demandtaskpolls fornewon demandarchiveworkitemsevery10secondsbutitmaytakeupto1minuteforthestubto appearinauser smailbox.

Actions:Thismenudisplaystheactionsausercantakeonitems.Theactionsinclude:Reply,ReplyAll, Forward,andRestore. EASWEBACCESS(EWA) EWAisawebinterface,accessibleathttps://eas.emory.eduthatallowsuserstobrosetheirarchived content.thiscanbedonebyfolderstructureorbysearch. LoggingintoEWA Whenyouloginyoumustsupplyyourusername(includingdomainname.)Instructionsfordoingthis arelocatedontheloginpage.youwillusetheloginyouusetoaccessowa. EWAMainPage OnceyouhaveloggedintoEWAyouwillseeapagelikethefollowing.Fromhereyoucanbrowseyour archivedcontent.youwillnoticethateventhoughnoteverythinginyourexchangemailboxisstubbed, thatitemspresentforatleast24hoursareavailableforviewinghere.

Whenyouclickonamessageitscontents(andattachments)appearinthepreviewpane.

Ifyouwanttoperformsomemessagingfunctionality(i.e.Forward,Reply,etc.)withthemessageslisted hereyoucanclickontheenvelopeicon(boxedinthepictureabove)inthecenterpane.thiswill downloadthefullmessagefromtheeasarchives(youwillneedamessagingprogram(suchasoutlook orentourage)toviewandperformfunctionalityontheitem. Manyusersmaywishtochange/configurethedefaultoptionsthataresetinEWA.Theoptionspageis accessiblebyclickingonoptionsonthebottomleftcorneroftheewamainpage.