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Cambridge TECHNICALS OCR LEVEL 3 CAMBRIDGE TECHNICAL CERTIFICATE/DIPLOMA IN IT SYSTEM DESIGN R/505/4647 LEVEL 3 UNIT 33 GUIDED LEARNING HOURS: 60 UNIT CREDIT VALUE: 10

SYSTEM DESIGN R/505/4647 LEVEL 3 UNIT 33 AIM AND PURPOSE OF THE UNIT This unit will enable learners to gain an understanding of the processes undertaken in designing an effective business system from understanding the purpose and use of system design tools through to developing a prototype. On completing this unit the learners will be able to use system design tools, design system inputs and outputs and produce a documented prototype. The Level 3 Systems Analysis unit is complementary to this unit and learners may find it helpful to complete both units alongside each other. www.ocr.org.uk 2

System design Level 3 Unit 33 ASSESSMENT AND GRADING CRITERIA Learning Outcome (LO) Pass Merit Distinction The learner will: The assessment criteria are the pass requirements for this unit. The learner can: To achieve a merit the evidence must show that, in addition to the pass criteria, the learner is able to: To achieve a distinction the evidence must show that, in addition to the pass and merit criteria, the learner is able to: 1 Understand how system design tools are used in a business system development. P1 explain how design tools are used in business system development 2 Be able to use system design tools in a business system P2 produce data flow diagrams for a specified business system M1 develop an entity model with data dictionary for a specified business system D1 design process specifications for primary functions in a specified business system 3 Be able to design system inputs and outputs P3 produce system input and output designs for a specified purpose M2 explain the importance of human computer interaction (HCI) considerations when designing system inputs and outputs 4 Be able to produce a documented prototype for a specified system P4 create a documented prototype for a specified system M3 produce user documentation for the prototype for a specified system D2 evaluate the prototype produced suggesting improvements 3

TEACHING CONTENT The unit content describes what has to be taught to ensure that learners are able to access the highest grade. Anything which follows an i.e. details what must be taught as part of that area of content. Anything which follows an e.g. is illustrative, it should be noted that where e.g. is used, learners must know and be able to apply relevant examples to their work though these do not need to be the same ones specified in the unit content. LO1 Understand how system design tools are used in a business system development Data flow diagrams (DFD) context diagrams, lower levels, data stores, functions, external sources/destinations Entity modelling entities, relationships, dealing with many to manys Process Specifications e.g. decision tables structured English, pseudo code, flowcharts etc. User interface colour schemes layout forms menus automation GUI LO2 Be able to use system design tools in a business system Resources use of software applications to generate designs LO4 Be able to produce a documented prototype for a specified system Prototype (database, portal, applications) Linked tables, keys (primary, foreign, compound) Forms and reports, outputs Documentation (e.g. structures, relationships, verification options) User documentation instructions (e.g. paper manual, imbedded guidance etc.) training plan for users Evaluation approaches, changeover (parallel, pilot, phased etc.) constraints hardware, software, legacy systems etc. alternative system solutions From a requirements specification and notes DFDs, entity models, Process specifications i.e. a decision table, a flow diagram, pseudo code etc. data dictionary tables, field names, types, sizes data validations use of codes to represent data effectively LO3 Be able to design system inputs and outputs Inputs forms, screens, direct data entry (bar codes etc.) Outputs screens, reports(e.g. summary, detailed, extracts), files Human computer interfaces e.g. colours, contrasts, disability issues Use of data definition forms(or similar) to track content of forms and reports www.ocr.org.uk 4

System design Level 3 Unit 33 DELIVERY GUIDANCE Understand how system design tools are used in a business system development. Learners should be introduced by the tutor to the classical design tools dealing with data flow, entity relationships and process design with typical exemplars of each. Individuals (or groups) can then use exercises to produce diagrams etc from written descriptions of systems. Explanations of the tools should include researched exemplars and commentaries on their relevance to system design with any linkages explained. Learners could be encouraged to research various approaches to system design and contrast their usage and appropriateness Be able to use system design tools in a business system Using the tools covered earlier learners will individually develop system designs for a specific system requirements for a specific system to be provided by the tutor. From this case study (could include answers to questions) learners can interactively devise DFDs and associated diagrams. The tutor should ensure that the learners are fully appreciative of the need to document structural detail for the prototype to support future revisions, developments etc. This may be annotations added to a specification provided or additions to an outline specification they have prepared themselves or in team work. The tutor will outline what is included in typical user documentation and learners can choose to document systems manually or as part of the prototype. Learners could research alternative implementation strategies and present findings and strengths and weaknesses of each. The tutor will outline the use of success criteria and learners evaluations will include judging how near the prototype is to being a successful solution and what alternatives could be considered (e.g. full or partial solutions). Learners could share this information with the wider group. Be able to design system inputs and outputs The tutor should introduce learners to the ideas of what makes an effective I/O interface for users. Examples and research (using the internet if necessary) could be used to locate and examine good and bad interfaces. Discussion could be used to draw out factors that make good interfaces particularly when collecting information (inputs) as well as displaying it (outputs). Paper input and output options should be considered with learners examining and evaluating live documents such as college enrolment forms or order forms. In teams, learners could research HCI to enable them to track the developing area of HCI factors, particularly as it is affected by disability legislation, reporting back their findings with examples. Be able to produce a documented prototype for a specified system The system designed in Learning Outcome 2 could be converted to a simple prototype using (typically) a database package to produce a set of linked tables with associated keys, screens and report designs. 5

SUGGESTED ASSESSMENT SCENARIOS AND TASK PLUS GUIDANCE ON ASSESSING THE SUGGESTED TASKS Assessment Criterion P1 Evidence could be in the form of a report or a presentation in which learners must describe, with examples, the various systems design tools used in a business system development and explain how they are used by a system designer. One clear example of each tool (DFD, entity model and process specification) will be required. Assessment Criteria P2, M1, D1 For P2 learners should be given a simple business system specification for a user requirement (e.g. a stock control system, a web based ordering system or a CRM system etc). The learners must produce DFDs for a specified business system (at least 2 levels and with 4 functions, including at least one data store). For merit assessment criterion M1 learners must develop an Entity model and data dictionary from the specification. Sample documents should be accurate and keys for all entities should be identified. For distinction criterion D1 Learners must design 3 different process specifications for primary functions in a specified business system. Assessment Criteria P3, M2 For P3 learners must produce suitable system input and output designs using the system specification provided (or another if appropriate).. Three different forms and three varied reports should be produced. It is acceptable to use software to design the products (e.g. that found in database design packages). For merit assessment criterion M2 learners must explain the importance of HCI considerations when designing systems inputs and outputs this could relate to the designs produced for P3. This could be in the form of a presentation or report and should include a range of considerations as listed in the teaching content. Assessment Criteria P4, M3, D2 For P4 the learner must create a prototype for the specified system with supporting documentation of the structure. The prototype should include items listed in the teaching content. For merit assessment criterion M3 learners must produce user documentation for a prototype for a specified system; this could be for the prototype designed in P3. For distinction criterion D2 learners must evaluate the prototype produced in P4 suggesting improvements. The evaluation should consider the areas outlined in the teaching content and more than one alternative approach should be suggested. www.ocr.org.uk 6

System design Level 3 Unit 33 RESOURCES Evidence could be generated manually or by using specialist software depending on centre resources and learner preferences. MAPPING WITHIN THE QUALIFICATION TO THE OTHER UNITS Unit 20 Impact of the use of IT on business systems Unit 25 Data analysis and design Unit 34 Systems analysis LINKS TO NOS 4.1 System Architecture 4.2 Data Analysis 4.3 Human Needs Analysis 4.4 System Analysis 4.6 Human Computer Interaction Interface (HCI) Design 4.7 Systems Design 7

CONTACT US Staff at the OCR Customer Contact Centre are available to take your call between 8am and 5.30pm, Monday to Friday. We re always delighted to answer questions and give advice. Telephone 02476 851509 Email cambridgetechnicals@ocr.org.uk www.ocr.org.uk