Cisco Unified Communications Manager 9.1.2 with Cisco Unified Border Element 10.0.1 (IOS 15.4(2)T) using SIP



Similar documents
CISCO SMALL AND MEDIUM BUSINESS CLASS VOICE SOLUTIONS: CISCO CALLMANAGER EXPRESS BUNDLES

Cisco Router and Security Device Manager File Management

CISCO IOS SOFTWARE RELEASES 12.4 MAINLINE AND 12.4T FEATURE SETS FOR THE CISCO 3800 SERIES ROUTERS

Integra Telecom SIP Trunking: Connecting Cisco Unified Communications Manager 8.5(1) via the Cisco Unified Border Element using SIP

CISCO IOS SOFTWARE RELEASES 12.4 MAINLINE AND 12.4T FEATURE SETS FOR THE CISCO 2800 SERIES ROUTERS

Microsoft Lync 2013 [v ] to Verizon Business SIP Trunk via the Cisco Unified Border Element 10.5 [IOS 15.4(3)M]

and 2, implemented With Cisco Unified Border Control Element (CUBE)

Cisco GLBP Load Balancing Options

Figure 1. The Cisco Aironet Power Injectors Provide Inline Power to Cisco Aironet Access Points and Bridges

CISCO IOS SOFTWARE FEATURE PACKS FOR THE CISCO 1700 SERIES MODULAR ACCESS ROUTERS AND CISCO 1800 SERIES (MODULAR) INTEGRATED SERVICES ROUTERS

Level 3 SIP Trunking: Connecting Cisco Unified Communications Manager 7.1(3) via the Cisco Unified Border Element using SIP

Cisco Unified Communications Manager with Cisco Unified Border Element [CUBE IOS-XE 3.15] on ISR 4K using SIP

CISCO SFP OPTICS FOR PACKET-OVER-SONET/SDH AND ATM APPLICATIONS

CISCO CATALYST 3750 SERIES SWITCHES

CISCO AIRONET POWER INJECTOR

Cisco Aironet 1130AG Series

Intelepeer SIP Trunking: Connecting Cisco Unified Communications Manager 8.5(1) via the Cisco Unified Border Element 1.3 using SIP

CISCO ISDN BRI S/T WIC FOR THE CISCO 1700, 1800, 2600, 2800, 3600, 3700, AND 3800 SERIES

Cisco PBX Interoperability: Lucent/Avaya Definity G3si V7 PBX with CallManager using Analog FXS and FXO Interfaces as an MGCP Gateway

CISCO CALLMANAGER EXPRESS 3.2

NETWORK AVAILABILITY IMPROVEMENT SUPPORT OPERATIONAL RISK MANAGEMENT ANALYSIS

CISCO IP PHONE EXPANSION MODULE 7914

Cisco Outbound Option

CISCO MEETINGPLACE FOR OUTLOOK 5.3

Verizon IP Trunking Service: Connecting Cisco Unified Communications Manager 6.1(2) via the Cisco Unified Border Element using SIP

SIP Trunking Configuration Guide for Cisco Unified Communications Manager (CUCM) Version with Cisco Unified Border Element (CUBE)

Cisco Conference Connection

Feb, Note: Testing was conducted in tekvizion Labs.

Cisco Solution Incentive Program Asia Pacific

CISCO 10GBASE X2 MODULES

City Government Improves Caller Service and Cultivates Economic Vitality

CISCO CATALYST 6500 SUPERVISOR ENGINE 32

CISCO NETWORK CONNECTIVITY CENTER MPLS MANAGER 1.0

How To Get A New Phone System For Your Business

Cisco ATA 186 Analog Telephone Adaptor

Cisco IOS Public-Key Infrastructure: Deployment Benefits and Features

Sprint SIP Toll Free: Connecting Cisco Unified Customer Voice Portal 8.5 via the Cisco Unified Border Element 8.8 using SIP

Enabling High Availability for Voice Services in Cable Networks

Cisco Unified IP Phone 7906G

Application Note. December 2014 Table of Contents

CenturyLink SIP Trunking: Connecting Cisco Unified Communications Manager via the Cisco Unified Border Element 8.6 using SIP

PUBLIC KEY INFRASTRUCTURE CERTIFICATE REVOCATION LIST VERSUS ONLINE CERTIFICATE STATUS PROTOCOL

The endpoints used in this testing all have E.164 numbering which is supported by Cisco UCM Release 7.0(1).

CISCO IP CONTACT CENTER HOSTED EDITION A CROSS-NETWORK (PSTN TO IP), DISTRIBUTED, INTELLIGENT, HOSTED PLATFORM FOR CONTACT CENTERS

CISCO CONTENT SWITCHING MODULE SOFTWARE VERSION 4.1(1) FOR THE CISCO CATALYST 6500 SERIES SWITCH AND CISCO 7600 SERIES ROUTER

Customizing Your Cisco Unified IP Phone on the Web

CISCO IOS IP SERVICE LEVEL AGREEMENT

NETFLOW PERFORMANCE ANALYSIS

END-OF-SALE AND END-OF-LIFE ANNOUNCEMENT FOR SELECTIVE CISCO CATALYST 6503, CATALYST 6506 AND CATALYST 6509 CHASSIS

CISCO ISDN BRI S/T WIC FOR THE CISCO 1700, 1800, 2600, 2800, 3600, 3700, AND 3800 SERIES

End-of-Sale and End-of-Life Announcement for the Cisco Catalyst 2970 Series Switches

SURGE PROTECTION CABLES FOR SMART SERIAL INTERFACES

CISCO WAN MANAGER 15.1

CISCO 100BASE-X SFP FOR FAST ETHERNET SFP PORTS

SERIAL AND ASYNCHRONOUS HIGH-SPEED WAN INTERFACE CARDS FOR CISCO 1800, 2800, AND 3800 SERIES INTEGRATED SERVICES ROUTERS

CISCO PIX SECURITY APPLIANCE LICENSING

IDT / Net2phone SIP Trunking Configuration Guide for Cisco Business Edition 3000 (BE3000) Release with Cisco Unified Border Element Release 8.8.

CISCO IP PHONE SERVICES SOFTWARE DEVELOPMENT KIT (SDK)

CISCO WAN MANAGER 15 DATA SHEET

THE CISCO CRM COMMUNICATIONS CONNECTOR GIVES EMPLOYEES SECURE, RELIABLE, AND CONVENIENT ACCESS TO CUSTOMER INFORMATION

Time Warner Cable Business Class (TWCBC):

Cisco Router and Security Device Manager USB Storage

Cisco CNS NetFlow Collection Engine Version 4.0

CISCO ATA 186 ANALOG TELEPHONE ADAPTOR

NetFlow Feature Acceleration

CISCO NETWORK ASSISTANT

Cisco IP Phone 7912G (Part Number CP-7912G-A)

CISCO METRO ETHERNET SERVICES AND SUPPORT

CISCO ATA 188 ANALOG TELEPHONE ADAPTOR

NTL teams with Cisco Advanced Services to reduce risk and deliver the world s largest Cisco Content Delivery Network deployment in just two months

IS YOUR OLD PHONE SYSTEM HANGING UP YOUR DISTRICT? CISCO K 12 DIRECT LINE SOLUTION FOR IP COMMUNICATIONS

CISCO WIRELESS SECURITY SUITE

Cisco Secure Access Control Server Solution Engine

Cisco IOS Telephony Services Survivable/Standby Remote Site Telephony

Motorola TEAM WSM - Cisco Unified Communications Manager Express (CME) Integration

CISCO MDS 9000 FAMILY PERFORMANCE MANAGEMENT

CISCO CATALYST EXPRESS 500 SERIES SWITCHES

Cisco Unified IP Phone 7971G-GE

CISCO NETWORK ANALYSIS SOFTWARE 3.4

HIGH-DENSITY PACKET VOICE DIGITAL SIGNAL PROCESSOR MODULE FOR CISCO IP COMMUNICATIONS SOLUTION

Cisco IT Data Center and Operations Control Center Tour

6000 WATT AC POWER SUPPLY FOR THE CISCO CATALYST 6500 SERIES CHASSIS

Cisco IOS Voice Gateway PBX Interoperability: Avaya 8500 Communications Manager 2.1 to T1 QSIG with H.323

Business Talk IP (France and International) connecting:

Cisco Blended Agent: Bringing Call Blending Capability to Your Enterprise

State Agency Improves Service Effectiveness by Giving Employees Database Access from Their IP Phones

CISCO 7604 ROUTER. Figure 1. Cisco 7604 Router

Cisco Unified Communications System

DATA COMPRESSION ADVANCED INTEGRATION MODULES (AIM-COMPR2-V2 AND AIM-COMPR4)

Cisco Router and Security Device Manager Dial-Backup Solution

Cisco 2-Port OC-3/STM-1 Packet-over-SONET Port Adapter

SERIAL CONNECTIVITY NETWORK MODULES (NM-1HSSI, NM-4T, NM-4A/S, NM-8A/S, NM-16A/S, NM-16A, NM-32A)

EarthLink Business SIP Trunking. Cisco Call Manager and Cisco CUBE Customer Configuration Guide

Cisco CNS NetFlow Collection Engine Version 5.0

Cisco IP Communicator

Empower Your Law Firm with Your Next Phone System

It looks like your regular telephone.

Siemens Realitis / GPT isdx using E1 DPNSS to Cisco Unified Communications Manager 9.1 via Aculab ApplianX - IP Gateway release 2.3.

Cisco WebEx Social Compatibility Guide

ADTRAN SBC and Cisco Call Manager Express SIP Trunk Interoperability

Transcription:

Application Note COX SIP Trunking: Cisco Unified Communications Manager 9.1.2 with Cisco Unified Border Element 10.0.1 (IOS 15.4(2)T) using SIP May 06, 2014 Page 1 of 58

Table of Contents Introduction... 3 Network Topology... 4 System Components... 5 Hardware Components... 5 Software Requirements... 5 Features Supported... 5 Features Not Supported... 5 Caveats... 6 Configuration... 7 Configuring the Cisco Unified Border Element... 7 Network interface... 7 Global CUBE settings... 7 Media Passing through CUBE (media flow-through vs. media flow-around)... 8 Codecs... 8 Voice translation rule... 8 Dial peer... 9 Call flow... 13 Configuring the Cisco Unified Communications Manager... 26 Cisco CallManager service parameter... 26 Device Pool, Region and Audio Codec Preference List... 39 Offnet calls via Cox SIP Trunk... 41 Dialplan... 50 Acronyms... 54 Important Information... 55 Appendix A: Test Results... 56 Table of Figures Figure 1 Network Topology... 4 Figure 2: Outbound Voice Call... 13 Figure 3: Outboud Fax Call... 13 Figure 4Service Parameter... 26 Figure 5 Service Parameter Cont.... 27 Figure 6 Service Parameter Cont.... 28 Figure 7 Service Parameter Cont.... 29 Figure 8 Service Paramater Cont.... 30 Figure 9 Service Parameter Cont.... 31 Figure 10 Service Parameter Cont.... 32 Figure 11 Service Parameter Cont.... 33 Figure 12 Service Parameter Cont.... 34 Figure 13 Service Parameter Cont.... 35 Figure 14 Service Parameter Cont.... 36 Figure 15 Service parameter Cont.... 37 Figure 16 Service Parameter Cont.... 38 Figure 17 Device Pool... 39 Figure 18 Audio Codec Preference List... 39 Figure 19 Region... 40 Figure 20 SIP Trunk Security Profile... 41 Figure 21 SIP Profile... 42 Figure 22 SIP Profile Cont.... 43 Figure 23 SIP Trunks List... 45 Figure 24 SIP Trunk to CUBE... 46 Figure 25 SIP Trunk to CUBE Cont.... 47 Figure 26 SIP Trunk to CUBE Cont.... 48 Figure 27 Translation Pattern... 50 Figure 28 Route Pattern... 51 Figure 29 Route Pattern for Voice... 52 Figure 30 Route Pattern for Fax... 53 Page 2 of 58

Introduction Service Providers today, such as Cox, are offering alternative methods to connect to the PSTN via their IP network. Most of these services utilize SIP as the primary signaling method and centralized IP to TDM POP gateways to provide on-net and off-net services. Cox is a service provider offering that allows connection to the PSTN and may offer the end customer a viable alternative to traditional PSTN connectivity. A demarcation device between these services and customer owned services is recommended. As an intermediary device between Cisco Unified Communications Manager and Cox Session Border Controller(EdgeMarc), Cisco Unified Border Element (CUBE) 10.0.1 can be used. The Cisco Unified Border Element 10.0.1 provides demarcation, security, interworking and session control services for Cisco Unified Communications Manager 9.1.2 connected to Cox IP network. This document assumes the reader is knowledgeable with the terminology and configuration of CUCM (Cisco Unified Communications Manager). Only configuration settings specifically required for Cox interoperability are presented. Feature configuration and most importantly the dial plan are customer specific and need individual approach. This application note describes how to configure a Cisco Unified Communications Manager (Cisco UCM) 9.1.2 and Cisco Unified Border Element (CUBE) 10.0.1 for connectivity to Cox SIP trunking service. The deployment model covered in this application note is CPE (Cisco UCM 9.1.2) to PSTN (Cox). Testing was performed in accordance to Cox generic SIP trunking test methodology and among features verified were basic calls, DTMF transport, Music on Hold, Semi-attendant and attendant transfers, call forward, conferences, hunt groups, call pickup, call park, and interoperability with Cisco Unity Connection The CUCM configuration detailed in this document is based on a lab environment with a simple dial-plan used to ensure proper interoperability between Cox SIP network and Cisco Unified Communications. The configuration described in this document details the important configuration settings to have enabled for interoperability to be successful and care must be taken by the network administrator deploying Cisco UCM to interoperate to Cox SIP trunking network. This application note does not cover the use of calling search spaces (CSS) or partitions on Cisco Unified Communications Manager. To understand and learn how to apply CSS and partitions refer to the cisco.com link below: http://www.cisco.com/en/us/docs/voice_ip_comm/cucm/srnd/collab09/dialplan.html#wpmkr1044275 Page 3 of 58

Network Topology Basic Call Setup SIP Call Server 10.64.0.0/16 Customer Premise Cox VG224 IP: 10.80.18.60 DID: 678-238-3710 SIP CUBE WAN IP: 10.64.3.66 SIP CUBE(15.4) LAN IP: 10.80.21.15 10.80.21.0/24 SIP SIP Cox E-SBC LAN IP: 10.64.3.64/16 WAN IP:97.79.185.38/26 SIP CUCM 9.1.2 IP: 10.80.21.2 SIP Session Border Controller (SBC) Cox Network PSTN SIP SCCP IP: 10.80.21.23 DID: 678-238-3715 Fax IP: 10.80.21.22 DID: 678-238-3700 IP: 10.80.21.18 DID: 678-238-3711 Unity Connection 9.1.2 IP: 10.80.21.5 Figure 1 Network Topology Page 4 of 58

System Components Hardware Components Cisco UCM and Unity Connection run on VMware ISR G2 3945 router IP phones 9971(SIP), 8961(SIP) and 7975(SCCP)( please consult Features not supported for restrictions) Cisco Voice Gateways 224 Software Requirements Cisco Unified Communications Manager 9.1.2 IOS 15.4(2)T for Cisco Unified Border Element 10.0.1 IOS 12.4(22)T5 for VG224 Voice Gateways Cisco Unity Connection 9.1.2 Features Supported Incoming and outgoing offnet calls using G711Ulaw (Cox only offer G711Ulaw) with 20ms packetization Call hold Call transfer (Semi-attendant and Attendant) Call conference Call forward (all, busy, no answer) Call park Hunt groups Calling line (number) identification presentation (CLIP) Calling line (number) identification restriction (CLIR) DTMF (RFC2833) Unified Mobility (Single Number Reach feature) Media flow-through on CUBE Features Not Supported Outbound SIP REFER with Replaces. Cisco UCM does not currently support generation of an outbound SIP REFER with Replaces message, Cisco IP phones used in this test do not support Blind transfer, only Semi-attendant and Attendant transfer were tested Page 5 of 58

Caveats VG224 software version does not support T.38 SG3 fax, hence SG3 fax test call is not executed Cox Lab test network is closed network, some international test cases and early-media test are not executed Page 6 of 58

Configuration Configuring the Cisco Unified Border Element Network interface Configure Ethernet IP address and sub interface. The IP address and VLAN encapsulation used are for illustration only, the actual IP address can vary. For SIP trunks two IP addresses must be configured LAN and WAN. interface GigabitEthernet0/0 description COX Cisco CUCM9.1.2 test CUBE ip address 10.80.21.15 255.255.255.0 duplex auto speed auto interface GigabitEthernet0/1 ip address 10.64.3.66 255.255.0.0 duplex auto speed auto Global CUBE settings In order to enable CUBE IP2IP gateway functionality, following command has to be entered: voice service voip ip address trusted list ipv4 10.80.21.2 ipv4 10.64.3.64 address-hiding mode border-element allow-connections sip to sip no supplementary-service sip refer fax protocol t38 version 0 ls-redundancy 0 hs-redundancy 0 fallback pass-through g711ulaw sip asserted-id pai privacy pstn Page 7 of 58

early-offer forced midcall-signaling passthru sip-profiles 1 Explanation Command allow-connections sip to sip fax protocol asserted-id early-offer forced midcall-signaling passthru sip-profiles 1 Description Allow IP2IP connections between two SIP call legs Specifies the fax protocol Specifies the type of privacy header in the outgoing SIP requests and response messages Enables SIP Delayed-Offer to Early-Offer globally Passes SIP messages from one IP leg to another IP leg Apply sip profile at global level Media Passing through CUBE (media flow-through vs. media flow-around) Default CUBE configuration enables CUBE to work in flow-through mode(this test use Flow-through mode). In order to enable flow-around mode, please perform the following actions: voice service voip media flow-around Codecs Cox offer only G.711ulaw codec for voice call, it allows codecs other than G.711ulaw but will only accept G.711ulaw. For customers using G.711 alaw codec: voice class codec 1 codec preference 1 g729r8 codec preference 2 g711ulaw Voice translation rule We can configure voice translation rules to modify the number we want to send. You can create the rule using command voice translation-rule, apply the rule to the voice translation-profile. Then assign it to associated dial peer. voice translation-rule 1 Rule 1 /^8\(.*\)/ /\1/ Page 8 of 58

voice translation-profile DIGITSTRIP8 translate called 1 dial-peer voice 100 voip description outgoing fax to COX translation-profile outgoing DIGITSTRIP8 destination-pattern 8678... session protocol sipv2 session target sip-server codec g711ulaw ip qos dscp af32 signaling Command rule x translate called translation-profile outgoing Description Detail Match and Replace Rule x Define the translation profile rule for the called number. Define a call number translation profile for outgoing calls Dial peer CUCM uses dial-peer to route the call based on the digit to route the call accordingly. incoming voice call to CUCM dial-peer voice 1 voip destination-pattern 67823837.. session protocol sipv2 session target ipv4:10.80.21.2 voice-class codec 1 voice-class sip early-offer forced dtmf-relay rtp-nte Page 9 of 58

ip qos dscp cs5 media ip qos dscp cs4 signaling no vad for outgoing calls to Cox ESBC dial-peer voice 10 voip description **NA 11 digits dial** destination-pattern 1[2-9]..[2-9]... session protocol sipv2 session target sip-server voice-class codec 1 voice-class sip early-offer forced dtmf-relay rtp-nte ip qos dscp cs5 media ip qos dscp cs4 signaling no vad dial-peer voice 11 voip description **NA 10 digits** destination-pattern [2-9]..[2-9]... session protocol sipv2 session target sip-server voice-class codec 1 voice-class sip early-offer forced dtmf-relay rtp-nte ip qos dscp cs5 media ip qos dscp cs4 signaling no vad Page 10 of 58

dial-peer voice 13 voip description **0 or 00 calls to Local or International Operator** destination-pattern 0T session protocol sipv2 session target sip-server voice-class codec 1 voice-class sip dtmf-relay force rtp-nte voice-class sip early-offer forced dtmf-relay rtp-nte ip qos dscp cs5 media ip qos dscp cs3 signaling no vad dial-peer voice 12 voip description **NA international call** destination-pattern 011T session protocol sipv2 session target sip-server voice-class codec 1 voice-class sip early-offer forced dtmf-relay rtp-nte ip qos dscp cs5 media ip qos dscp cs4 signaling no vad dial-peer voice 14 voip description **CCA*North American-3-Digit*Service Numbers** destination-pattern [2-9]11 session protocol sipv2 Page 11 of 58

session target sip-server voice-class codec 1 voice-class sip dtmf-relay force rtp-nte voice-class sip early-offer forced dtmf-relay rtp-nte ip qos dscp cs3 signaling no vad dial-peer voice 15 voip description **Dial Carrier Access Code** destination-pattern 101...1[2-9]..[2-9]... session protocol sipv2 session target sip-server voice-class codec 1 voice-class sip dtmf-relay force rtp-nte no voice-class sip early-offer forced dtmf-relay rtp-nte ip qos dscp cs3 signaling no vad outgoing fax call dial-peer voice 100 voip description outgoing fax to COX translation-profile outgoing DIGITSTRIP8 destination-pattern 8678... session protocol sipv2 session target sip-server codec g711ulaw ip qos dscp af32 signaling Page 12 of 58

Call flow In the sample configuration presented here, CUCM is provisioned with four-digit directory numbers corresponding to the last four DID digits. No digit manipulation is performed on the CUBE. For incoming PSTN calls, the CUBE presents the full ten-digit DID number to CUCM. The CUCM Translation Pattern strips all but the last four digits and routes the call based on those digits. Voice calls are routed to IP phones; fax calls are routed via a 4-digit route pattern to a SIP trunk that terminates on the VG224 CPE callers make outbound PSTN calls by dialing a 9 prefix followed by the destination number. For outbound fax calls from the analog fax endpoint, VG224 translate leading access code 9 to 8. A 9.@ route pattern strips the prefix and routes the call with the remaining digits via a SIP trunk terminating on the CUBE for Voice call, and 8.@ Route Pattern send all digits to CUBE to use different dial peer and remove the leading digit 8 and send to Cox network for outbound Fax. Figure 2: Outbound Voice Call Figure 3: Outboud Fax Call Configuration example The following configuration snippet contains a sample configuration of Cisco Unified Border Element with all parameters mentioned previously. Last configuration change at 19:43:58 UTC Tue May 6 2014 by cisco Page 13 of 58

version 15.4 service timestamps debug datetime msec service timestamps log datetime msec service password-encryption hostname COX_CUBE boot-start-marker boot-end-marker aqm-register-fnf logging buffered 51200 warnings enable secret 4 tnhtc92dxbhelxjyk8lwjrpv36s2i4ntxrpb4rfmfqy no aaa new-model no ip domain lookup ip name-server 10.64.1.3 ip cef Page 14 of 58

no ipv6 cef multilink bundle-name authenticated password encryption aes crypto pki trustpoint TP-self-signed-2131491120 enrollment selfsigned subject-name cn=ios-self-signed-certificate-2131491120 revocation-check none rsakeypair TP-self-signed-2131491120 crypto pki certificate chain TP-self-signed-2131491120 certificate self-signed 01 3082022B 30820194 A0030201 02020101 300D0609 2A864886 F70D0101 05050030 31312F30 2D060355 04031326 494F532D 53656C66 2D536967 6E65642D 43657274 69666963 6174652D 32313331 34393131 3230301E 170D3133 31313031 31363436 31315A17 0D323030 31303130 30303030 305A3031 312F302D 06035504 03132649 4F532D53 656C662D 5369676E 65642D43 65727469 66696361 74652D32 31333134 39313132 3030819F 300D0609 2A864886 F70D0101 01050003 818D0030 81890281 8100AC64 457DC991 57967FE0 A1AD6097 4F1358E1 3721B264 13A1D71B 90556619 D711054C F27B071E 91464C54 EACBD884 DC242E08 1BC34A7E 1FA49C2F 4A130BD1 461AC476 BA1352B7 F54C4714 5990E43E 1FF4824D 8A75A247 F4AB488A 3F9EFD9C 6CED7728 4CE96D86 B43594A1 6684B645 4302389A 99F337D9 5C04D4D6 ECD7BA8C Page 15 of 58

1AEF0203 010001A3 53305130 0F060355 1D130101 FF040530 030101FF 301F0603 551D2304 18301680 14B70ED5 6EF1FA77 9D2F8B0B 644BF4DE 972096BC 27301D06 03551D0E 04160414 B70ED56E F1FA779D 2F8B0B64 4BF4DE97 2096BC27 300D0609 2A864886 F70D0101 05050003 81810063 E882FC60 E29C53FE 5A982721 14405614 B1A00023 124C03D7 677F2A10 178A4A9A B83448B1 EFBC136A 4080D4FC 493C3CDB 623B6343 A3639AEB 2A7753B8 9DFB4C79 F3BF9E03 A3146AA0 11AA9FC1 9F739424 2E4D57CB 78413BD3 10C790EE CBBBE796 A8490BE1 D0524A64 0259DC8B 91E6A14C 6FAF8DB9 3139310F 425B3B8C 713265 quit voice-card 0 dsp services dspfarm voice rtp send-recv voice service voip ip address trusted list ipv4 10.80.21.2 ipv4 10.64.3.64 address-hiding mode border-element allow-connections sip to sip no supplementary-service sip refer fax protocol t38 version 0 ls-redundancy 0 hs-redundancy 0 fallback pass-through g711ulaw sip asserted-id pai privacy pstn early-offer forced midcall-signaling passthru Page 16 of 58

sip-profiles 1 voice class codec 1 codec preference 1 g729r8 codec preference 2 g711ulaw voice class sip-profiles 1 request INVITE sip-header SIP-Req-URI modify "; SIP/2.0" ";user=phone SIP/2.0" request REINVITE sip-header SIP-Req-URI modify "; SIP/2.0" ";user=phone SIP/2.0" request INVITE sip-header Contact modify ">" ";user=phone>" request REINVITE sip-header Contact modify ">" ";user=phone>" request INVITE sip-header To modify ">" ";user=phone>" request REINVITE sip-header To modify ">" ";user=phone>" request INVITE sip-header From modify ">" ";user=phone>" request REINVITE sip-header From modify ">" ";user=phone>" voice translation-rule 1 rule 1 /^8\(.*\)/ /\1/ voice translation-profile DIGITSTRIP8 translate called 1 Page 17 of 58

license udi pid C3900-SPE250/K9 sn FOC17426ADY hw-module pvdm 0/0 username cisco privilege 15 password 7 021201503D5715701C40 redundancy interface GigabitEthernet0/0 description COX Cisco CUCM9.1.2 test CUBE ip address 10.80.21.15 255.255.255.0 duplex auto speed auto interface GigabitEthernet0/1 ip address 10.64.3.66 255.255.0.0 duplex auto speed auto interface GigabitEthernet0/2 no ip address shutdown Page 18 of 58

duplex auto speed auto interface GigabitEthernet0/3 no ip address shutdown duplex auto speed auto ip forward-protocol nd ip http server ip http access-class 23 ip http authentication local ip http secure-server ip http timeout-policy idle 60 life 86400 requests 10000 ip route 0.0.0.0 0.0.0.0 10.64.3.64 ip route 10.64.0.0 255.255.0.0 10.80.21.1 nls resp-timeout 1 cpd cr-id 1 control-plane Page 19 of 58

mgcp behavior rsip-range tgcp-only mgcp behavior comedia-role none mgcp behavior comedia-check-media-src disable mgcp behavior comedia-sdp-force disable mgcp profile default dial-peer voice 1 voip destination-pattern 67823837.. session protocol sipv2 session target ipv4:10.80.21.2 voice-class codec 1 voice-class sip early-offer forced dtmf-relay rtp-nte ip qos dscp cs5 media ip qos dscp cs4 signaling no vad dial-peer voice 10 voip description **NA 11 digits dial** destination-pattern 1[2-9]..[2-9]... session protocol sipv2 session target sip-server Page 20 of 58

voice-class codec 1 voice-class sip early-offer forced dtmf-relay rtp-nte ip qos dscp cs5 media ip qos dscp cs4 signaling no vad dial-peer voice 11 voip description **NA 10 digits** destination-pattern [2-9]..[2-9]... session protocol sipv2 session target sip-server voice-class codec 1 voice-class sip early-offer forced dtmf-relay rtp-nte ip qos dscp cs5 media ip qos dscp cs4 signaling no vad dial-peer voice 13 voip description **0 or 00 calls to Local or International Operator** destination-pattern 0T session protocol sipv2 session target sip-server voice-class codec 1 voice-class sip dtmf-relay force rtp-nte voice-class sip early-offer forced dtmf-relay rtp-nte ip qos dscp cs5 media Page 21 of 58

ip qos dscp cs3 signaling no vad dial-peer voice 12 voip description **NA international call** destination-pattern 011T session protocol sipv2 session target sip-server voice-class codec 1 voice-class sip early-offer forced dtmf-relay rtp-nte ip qos dscp cs5 media ip qos dscp cs4 signaling no vad dial-peer voice 14 voip description **CCA*North American-3-Digit*Service Numbers** destination-pattern [2-9]11 session protocol sipv2 session target sip-server voice-class codec 1 voice-class sip dtmf-relay force rtp-nte voice-class sip early-offer forced dtmf-relay rtp-nte ip qos dscp cs3 signaling no vad dial-peer voice 15 voip description **Dial Carrier Access Code** Page 22 of 58

destination-pattern 101...1[2-9]..[2-9]... session protocol sipv2 session target sip-server voice-class codec 1 voice-class sip dtmf-relay force rtp-nte no voice-class sip early-offer forced dtmf-relay rtp-nte ip qos dscp cs3 signaling no vad dial-peer voice 100 voip description outgoing fax to COX translation-profile outgoing DIGITSTRIP8 destination-pattern 8678... session protocol sipv2 session target sip-server codec g711ulaw ip qos dscp af32 signaling sip-ua sip-server ipv4:10.64.3.64:5060 gatekeeper shutdown Page 23 of 58

telephony-service max-conferences 8 gain -6 transfer-system full-consult after-hours block pattern 1 1900 after-hours day Sun 00:00 23:59 after-hours day Mon 00:00 23:59 after-hours day Tue 00:00 23:59 after-hours day Wed 00:00 23:59 after-hours day Thu 00:00 23:59 after-hours day Fri 00:00 23:59 after-hours day Sat 00:00 23:59 line con 0 exec-timeout 0 0 password 7 060506324F41 logging synchronous login local line aux 0 line vty 0 4 exec-timeout 0 0 password 7 1511021F0725 logging synchronous login local transport input telnet ssh line vty 5 15 exec-timeout 0 0 logging synchronous Page 24 of 58

login local transport input telnet ssh scheduler allocate 20000 1000 ntp server 10.10.10.5 end Page 25 of 58

Configuring the Cisco Unified Communications Manager Cisco CallManager service parameter Go to System > Service Parameters.we leave all fields in the service parameter as default values for this test Figure 4Service Parameter Page 26 of 58

Figure 5 Service Parameter Cont. Page 27 of 58

Figure 6 Service Parameter Cont. Page 28 of 58

Figure 7 Service Parameter Cont. Page 29 of 58

Figure 8 Service Paramater Cont. Page 30 of 58

Figure 9 Service Parameter Cont. Page 31 of 58

Figure 10 Service Parameter Cont. Page 32 of 58

Figure 11 Service Parameter Cont. Page 33 of 58

Figure 12 Service Parameter Cont. Page 34 of 58

Figure 13 Service Parameter Cont. Page 35 of 58

Figure 14 Service Parameter Cont. Page 36 of 58

Figure 15 Service parameter Cont. Page 37 of 58

Figure 16 Service Parameter Cont. Page 38 of 58

Device Pool, Region and Audio Codec Preference List Navigate to System > Device Pool and click on Add New to create the Device Pool Navigate to System >Region Information>Audio Codec Preference List to create Codec Preference List Navigate to System >Region Information>Region to create Region In our test, we are using the default Factory Default low loss for Audio Codec Preference List, Default for Region and Device Pool. Figure 17 Device Pool Figure 18 Audio Codec Preference List Page 39 of 58

Figure 19 Region Page 40 of 58

Offnet calls via Cox SIP Trunk Off-net calls are served by SIP trunks configured between CUCM and Cox ESBC. Calls are routed via CUBE. SIP Trunk Security Profile Go to System > Security > SIP Trunk Security Profile and click on Add New. The default Non Secure SIP Trunk Profile is used in this test Figure 20 SIP Trunk Security Profile Parameter Value Description Incoming Transport Type TCP + UDP Outgoing Transport Type UDP SIP trunks to Cox ESBC should use UDP as a transport protocol for SIP. This is configured using SIP Trunk Security profile, which is later assigned to the SIP trunk itself. Page 41 of 58

SIP Profile SIP Profile will be later associated with the SIP trunk. Navigate to Device > Device Settings > SIP Profile and modify default SIP Profile by clicking on a Copy button in its row. Figure 21 SIP Profile Page 42 of 58

Figure 22 SIP Profile Cont. Page 43 of 58

Parameter Value Description Default MTP Telephony Event Payload Type 101 RFC2833 DTMF payload type Require SDP Inactive Exchange for Mid-Call Media Change SIP Rel1XX Options Checked Send PRACK for 1xx Messages Send SDP with Inactive when call on hold Enable Provisional Acknowlesgements (Reliable 100 messages) Ping Interval for In-service and Partially In-service Trunks (seconds) Ping Interval for Out-of-service Trunks (seconds) 300 OPTIONS message parameters- interval time 5 OPTIONS message parameters- interval time Page 44 of 58

SIP Trunk Configuration Create SIP trunks to Cox by navigating to Device > Trunk and clicking Add New button. Same apply to create Sip trunks to Cisco Unity Connection and VG224 Figure 23 SIP Trunks List Page 45 of 58

Figure 24 SIP Trunk to CUBE Page 46 of 58

Figure 25 SIP Trunk to CUBE Cont. Page 47 of 58

Figure 26 SIP Trunk to CUBE Cont. Page 48 of 58

Parameter Value Description Device Name Cox Name for the trunk Device Pool Default Default Device Pool is used for this trunk Media Resource Group List MRGL_MTP MRG with resources:ann, CFB, MOH and MTP Significant Digits 4 4 digits Extension for all CPE phones Redirecting Diversion Header Delivery - outbound Checked Adding Diversion Header for calls outband from site Destination Address 10.80.21.15 LAN IP address of the CUBE SIP Trunk Security Profile Non Secure SIP Trunk Profile SIP Trunk Security Profile configured earlier SIP Profile Cox SIP Profile SIP Profile configured earlier DTMF Signaling Method RFC 2833 RFC 2833 is supported for DTMF transport to/from Cox Reset the trunk after the configuration is completed. Apply same procedure to create SIP trunks to Cisco Unity Connection and VG224 Page 49 of 58

Dialplan Translation pattern Configuration CUBE send 10 digits number as dialed digits to CUCM, need to configure Translation Pattern to strip the leading 6 digits so the call can deliver to the 4 digits extension. Navigation to Call Routing > Translation Pattern > Add New Figure 27 Translation Pattern Page 50 of 58

Setting Value Description Translation pattern 678238.XXXX Incoming called number Pattern from Cox Discard Digits PreDot specifies how to modify digit before they are sending to CUBE and then to Cox Route Pattern configuration Route patterns are configured as below, Cisco IP phone dial 9+10digits number to access PSTN via CUBE, 9 is removed before send to CUBE; for FAX call, Access Code 9 is translate to 8 at VG224 and 8+10digits number is send to CUBE to use different dial peer to Cox network. Incoming fax call to 3710 will send to VG224. 3720 is the Pilot Number for Voice mail to Unity Connection. Navigate to Call Routing > Route/Hunt > Route Pattern and press Add New button to create Route Patterns Figure 28 Route Pattern Page 51 of 58

Figure 29 Route Pattern for Voice Page 52 of 58

Figure 30 Route Pattern for Fax Page 53 of 58

Setting Value Description Route Pattern 9.@ for Voice call and 8.@ for fax call Specify appropriate Route Pattern Gateway/Route List COX SIP Trunk name configured earlier Require Forced Authorization Code Require Client Matter Code Checked when doing Authorization Code test Check when doing Account Code test Specify if Authorization Code required when make call through this Route Pattern Specify if Account Code required when make call through this Route Pattern Calling Party Transform mask 678238XXXX Specify the Calling Line ID for outgoing call through this Route Pattern Discard Digits PreDot for RP 9.@ None for Route Pattern 8.@ specifies how to modify digit before they are sending to Cox ESBC Acronyms Acronym CPE CUBE CUCM MTP POP PSTN ESBC SCCP SIP Definitions Customer Premise Equipment Cisco Unified Border Element Cisco Unified Communications Manager Media Termination Point Point of Presence Public Switched Telephone Network Enterprise Session Border Controller Skinny Client Control Protocol Session Initiation Protocol Page 54 of 58

Important Information THE SPECIFICATIONS AND INFORMATION REGARDING THE PRODUCTS IN THIS MANUAL ARE SUBJECT TO CHANGE WITHOUT NOTICE. ALL STATEMENTS, INFORMATION, AND RECOMMENDATIONS IN THIS MANUAL ARE BELIEVED TO BE ACCURATE BUT ARE PRESENTED WITHOUT WARRANTY OF ANY KIND, EXPRESS OR IMPLIED. USERS MUST TAKE FULL RESPONSIBILITY FOR THEIR APPLICATION OF ANY PRODUCTS. IN NO EVENT SHALL CISCO OR ITS SUPPLIERS BE LIABLE FOR ANY INDIRECT, SPECIAL, CONSEQUENTIAL, OR INCIDENTAL DAMAGES, INCLUDING, WITHOUT LIMITATION, LOST PROFITS OR LOSS OR DAMAGE TO DATA ARISING OUT OF THE USE OR INABILITY TO USE THIS MANUAL, EVEN IF CISCO OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. Page 55 of 58

Appendix A: Test Results Application Note ServiceProvider_Det ailed_test_plan.doc Page 56 of 58

Corporate Headquarters European Headquarters Americas Headquarters Asia Pacific Headquarters Cisco Systems, Inc. 170 West Tasman Drive San Jose, CA 95134-1706 USA www.cisco.com Tel: 408 526-4000 800 553-NETS (6387) Fax: 408 526-4100 Cisco Systems International BV Haarlerbergpark Haarlerbergweg 13-19 1101 CH Amsterdam The Netherlands www-europe.cisco.com Tel: 31 0 20 357 1000 Fax: 31 0 20 357 1100 Cisco Systems, Inc. 170 West Tasman Drive San Jose, CA 95134-1706 USA www.cisco.com Tel: 408 526-7660 Fax: 408 527-0883 Cisco Systems, Inc. Capital Tower 168 Robinson Road #22-01 to #29-01 Singapore 068912 www.cisco.com Tel: +65 317 7777 Fax: +65 317 7799 Cisco Systems has more than 200 offices in the following countries and regions. Addresses, phone numbers, and fax numbers are listed on the Cisco Web site at www.cisco.com/go/offices. Argentina Australia Austria Belgium Brazil Bulgaria Canada Chile China PRC Colombia Costa Rica Croatia Czech Republic Denmark Dubai, UAE Finland France Germany Greece Hong Kong SAR Hungary India Indonesia Ireland Israel Italy Japan Korea Luxembourg Malaysia Mexico The Netherlands New Zealand Norway Peru Philippines Poland Portugal Puerto Rico Romania Russia Saudi Arabia Scotland Singapore Slovakia Slovenia South Africa Spain Sweden Switzerland Taiwan Thailand Turkey Ukraine United Kingdom United States Venezuela Vietnam Zimbabwe 2008 Cisco Systems, Inc. All rights reserved. CCENT, Cisco Lumin, Cisco Nexus, the Cisco logo and the Cisco Square Bridge logo are trademarks of Cisco Systems, Inc.; Changing the Way We Work, Live, Play, and Learn is a service mark of Cisco Systems, Inc.; and Access Registrar, Aironet, BPX, Catalyst, CCDA, CCDP, CCVP, CCIE, CCIP, CCNA, CCNP, CCSP, Cisco, the Cisco Certified Internetwork Expert logo, Cisco IOS, Cisco Press, Cisco Systems, Cisco Systems Capital, the Cisco Systems logo, Cisco Unity, EtherFast, EtherSwitch, Fast Step, Follow Me Browsing, FormShare, GigaDrive, HomeLink, Internet Quotient, IOS, iphone, iq Expertise, the iq logo, iq Net Readiness Scorecard, iquick Study, LightStream, Linksys, MeetingPlace, MGX, Networking Academy, Network Registrar, Packet, PIX, ProConnect, ScriptShare, SMARTnet, StackWise, The Fastest Way to Increase Your Internet Quotient, and TransPath Page 57 of 58

are registered trademarks of Cisco Systems, Inc. and/or its affiliates in the United States and certain other countries. All other trademarks mentioned in this document or Website are the property of their respective owners. The use of the word partner does not imply a partnership relationship between Cisco and any other company. (0705R) Printed in the USA Page 58 of 58