Department of Supply Chain Management, Information Systems & Innovation Institute of Research on Information Systems (IRIS) Course Overview BACHELOR PROGRAM COURSES... 2 INFORMATION SYSTEMS DEVELOPMENT... 2 1. Lecture: Introduction to Information Systems... 3 2. Lecture: Data Modelling and Databases... 3 3. Lecture: Software Engineering... 3 4. Lecture: Object-oriented Programming... 4 ENTERPRISE MODELLING & ENTERPRISE SYSTEMS... 5 1. Lecture: Enterprise Modelling... 6 2. Lecture: Enterprise Systems... 7 INFORMATION MANAGEMENT... 8 1. Lecture: IT-Management... 8 2. Lecture: Knowledge Management Systems... 9 3. Lecture: Management Support Systems... 9 4. Lecture: Case Studies in Information Systems... 9 MASTER PROGRAM COURSES... 11 ELECTIVE BUSINESS INFORMATION SYSTEMS... 11 1. Lecture: Business Intelligence... 11 SEMINAR IT-MANAGEMENT & CONSULTING... 13 1. Lecture: Selected Topics in Information Systems... 13 SPEC. IT-MANAGEMENT & CONSULTING... 14 1. Lecture: Strategic IT-Management... 14 2. Lecture: Information Systems in Business... 15 3. Lecture: IT Architectures... 16 EXECUTIVE EDUCATION COURSES... 17
Bachelor Program Courses Information Systems Development Programme of Study/Track: GM (Business Information Systems) Semester: 1 + 2 ECTS: 10 Contents of Module and Goals: Grading: This first introductory module of the track Business Information Ssystems comprises an overview of the essential components of information systems and the process of developing and implementing them. In the first part (first semester) a data-oriented approach is chosen as opposed to the second (second semester) where students are to understand the object-oriented paradigm both on a conceptual level and on the basis of specific object-oriented technologies and languages. As the object-oriented development paradigm is characterized by a seamless integration of analysis, design, and programming, the student will focus on this process approach. When looking at specific languages, the participants will get familiar with languages for analysis/design as well as programming. Thus, they will work with the Unified Modelling Language (UML) and the programming language Java. Getting familiar with these languages implies that students are to put their conceptual knowledge into practice via hands-on exercises in lab sessions where they use state-of-the art modelling tools and development environments. Apart from interactive lectures and hands-on exercises the students will work on smaller projects in groups of moderate size. Upon completion of the module, participants are able to develop database applications in business-related domains by following a process-oriented approach based on the phases analysis, design, and programming. They have understood the object-oriented paradigm and can put it into practice based on the UML and Java. 300 Examination points, thereof: 45 Examination points evaluated exercise/presentation Introduction to Information Systems 60 Examination points evaluated exercise/projects Data Modelling and Databases 30 Examination points evaluated exercise/presentation Software Engineering 45 Examination points evaluated exercise Object-oriented Programming 120 Examination points final module exam
1. Lecture: Introduction to Information Systems ECTS: 2 German 1. The Information Systems (IS) Track within General Management 2. Information and Communication Technologies in Business 3. Data, Information, and Knowledge 4. IS Planning, Development, and Implementation 5. Internal and External IS, Electronic Commerce Systems 6. Networks and Communication Architectures 7. Practioners' Visions of IS Job Profiles Interactive lecture 2. Lecture: Data Modelling and Databases German 1. Database Management Systems 2. Conceptual Data Modelling (Analysis) 3. Logical Data Modelling (Design) 4. SQL Basics (Programming) 5. Group Project: Development of a Small Database Application - Data Modelling with MS Visio - Implementation with MS Access and mysql Interactive lectures with hands-on exercises, group project 3. Lecture: Software Engineering ECTS: 2 German 1. Introduction 2. Process Models 3. Object-Orientation 3.1 Objects and Classes 3.2 Attributes and Methods 3.3 Control Structures 3.4 Inheritance and Polymorphism 3.5 Data Structures 4. Modelling with the UML
4.1 Use Case Diagrams 4.2 Class Diagrams 4.3 Sequence Diagrams 5. Algorithm Design Interactive lectures with exercises 4. Lecture: Object-oriented Programming German The concepts covered in the Software Engineering lectures are put into practice on the basis of the programming language Java. The students will start their Java programming exercises by using a simple editor, later on they will experience a state-of-the-art IDE (e.g. Eclipse). Exercises and tutored sessions
Enterprise Modelling & Enterprise Systems Programme of Study/Track: GM (Business Information Systems) Semester: 3 ECTS: 6 Contents of Module and Goals: Grading: Modelling in software engineering is usually focused on the development of a specific software system. The goal of enterprise modelling (business engineering) is to improve the performance of an enterprise through formal modelling, the application of appropriate concepts, best practices, and information technology. Enterprise modelling is used as a business transformation tool, i.e. in situations of business process re-design or when implementing enterprise systems. The basics of enterprise systems, common types (e.g. ERP; CRM, SCM), their architecture and tailoring approaches are covered in the second course of the module. In the enterprise modelling course students are to work on a group project where they have to apply the project planning skills acquired during their first semester module "Introduction & Business Game". The modelling skills acquired during the course will be reapplied in later modules such as "Innovation and Quality Management". In the enterprise systems course, topics covered in earlier modules such as Accounting I, Value Chain Management and Strategic Management will be taken up and reconsidered with respect to the way they are implemented in packaged solutions (e.g. mysap ERP). The module uses interactive lectures, hands-on exercises and lab sessions, demonstrations of solutions, practioners' presentations, case studies and a group project to allow students first-hand experience in applying state-of-the-art enterprise modelling methods and tools. Upon completion of the module students know when to use and how to apply methods and tools for modelling large, complex, and adaptable enterprises on the basis of state-of-the-art modelling toolsets (e.g. ARIS Toolset). In real life situations they will be able to understand whether and how enterpise modelling can help and be aware of the risks and limitations of this approach. They will understand the architecture of enterprise systems (based on specific solutions such as the mysap Business Suite) and will have gained insight into the selection and implementation processes and the problems encountered in implementation projects. 180 Examination points, thereof: 20 Examination points intermediate exam Enterprise Modelling 60 Examination points evaluated project Enterprise Modelling 40 Examination points case study Enterprise Systems 60 Examination points final module exam
1. Lecture: Enterprise Modelling German 1. Historical Background and Trends in Enterprise Modelling 2. Process Modelling the Core of Enterprise Modelling 2.1. Areas of Application 2.2. Basic Assumptions 3. Components of Enterprise Modelling 3.1. Value Added Chain Diagrams 3.2. Organisational Charts - Refers to Content in Module "Management and Leadership" 3.3. Event-based Process Chains 3.4. Knowledge Maps 4. Selected Application Areas 4.1. Process Management - Refers to Content (Process Management) in Module "Innovation Quality Management" 4.2. Activity-based Costing 4.3. Implementation of Enterprise Systems - Is Covered in More Detail in Course 2 of the Module 4.4. Software Development 4.5. Workflow & Business Process Management Systems 4.6. ISO 9000 Certification - Refers to Content (Quality Management) in Module "Innovation and Quality Management" 5. Practioners' Presentation on the Usage of the ARIS Toolset in Projects 6. Tool-based Enterprise Modelling with the ARIS Toolset 6.1. ARIS Databases and Group Structures 6.2. Models vs. Objects/Object Occurrence Copies vs. Definition Copies 6.3. Organisational Charts, Value Added Chain Diagrams, Eventbased Process Chains 6.4. Linking Models, Navigation 6.5 Selected Functionalities: Semantic Check, Model Analysis, Reports, Model Merge Interactive lectures, presentations, hands-on exercises
2. Lecture: Enterprise Systems German 1. Introduction 2. Types of Enterprise Systems 2.1. Enterprise Resource Planning Systems (ERP) 2.2. Supply Chain Management Systems (SCM) and Advanced Planning Systems (APS) - Refers to Content in Module "Value Chain Management" 2.3. Customer Relationship Management Systems (CRM) - Refers to Content in Module "Strategic Marketing" 3. Selection of Enterprise Systems 3.1. Selection Strategies 3.2. Product Evaluation 3.3. Experiences 3.4. Tool Examples 4. Implementation of Enterprise Systems 4.1. Implementation Strategies 4.2. Tailoring Approaches (Customisation Modification) 4.3. Tool Examples - Customizing - Process Models - Reference Models 4.4. Project Organization 4.5. Case Studies 4.6. Practioner's Presentation on Implementation Projects 5. ERP Excercises - Selected Functionalities are Demonstrated on the Basis of mysap ERP Referring to Content in Module "Accounting I" and Value Chain Management Interactive lectures, presentations, hands-on exercises
Information Management Programme of GM (Business Information Systems) Study/Track: Semester: 5 + 6 ECTS: 10 Contents of Module and Goals: Grading: This module focuses on the managerial aspects of information systems from different perspectives: the support of management's decision making through gathering and analysing quantitative information as well as the management of qualitative ( soft ) information in the context of knowledge management. Furthermore, the management of the IT function within a company is covered. These topics are challenged in the sixth semester in a case studies course. Upon completion of this module, students are able to judge the potentials and limitations of management support systems (MSS) and knowledge management systems (KMS). They are able to implement basic MSS and KMS on the basis of up-to-date tools. Additionally, students understand the challenges of management within the area of information systems and become acquainted with the typical tasks of IT managers as well as the methods and techniques they commonly use. 300 Examination points, thereof: 45 Examination points project work IT-Management 30 Examination points intermediate exam IT-Management 45 Examination points project work Knowledge Management 30 Examination points intermediate exam Knowledge Management 30 Examination points project work Management Support Systeme 30 Examination points assignment Case Studies in Information Systems 90 Examination points final module exam 1. Lecture: IT-Management 1. Fundamentals of IT-Management 2. IT Infrastructure 3. Information Systems 4. IT Organization 5. IT Service Management 6. IT Controlling 7. IT-Project Management 8. Practioner's Presentations and Case Studies
Interactive lecture, cases, presentations 2. Lecture: Knowledge Management Systems Knowledge Management deals with the optimal use of the know-how, skills and experiences of human being in organizations. But at first, the knowledge of a person is invisible from the outside. We will explore how it can nevertheless be managed for the purposes of an organization and how information systems can support this, going through the following steps: 1. Fundamentals: Knowledge, Knowledge Management (KM), Action Fields of KM, KM-Processes, KM-Systems 2. KM-Processes and Related KM-Systems in Detail: Content Management, Competence Management, Community Management, Orientation Management 3. Method-driven Introduction of KM-Processes and -Systems 4. Lab Session Interactive lecture, presentations, application of KM-systems 3. Lecture: Management Support Systems ECTS: 2 1. Infrastructures for Management Support Systems: Data Warehousing 2. Business Intelligence and Online Analytical Processing - Hands-on Exercises with an OLAP Tool (e.g. Microstrategy, Cognos) 3. Practioner's Presentation on Data Warehousing in Business Interactive lecture, presentations, hands-on exercises 4. Lecture: Case Studies in Information Systems ECTS: 2 Learning with cases on the basis of selected case studies that fit into the module content and the student's individual course selection in other business modules Introduction into learning with cases, directed case preparation, case discussions
Master Program Courses Elective Business Information Systems Programme of Study: Master in Management + Master in Business & Law Semester: 1 Prerequisites for Participation: Contents of Module and Goals: Grading: Basic IS knowledge, esp. of data modeling and data base systems, as taught in the Bachelor programmes in the module "Business Information Systems" (GM track B. Law/B. Lang.) or in the module "Information Systems Development" (GM track Business Information Systems) as well as basic knowledge in statistics. This course focuses on how to use information systems (IS) to support managerial decision making on the basis of quantitative data. Decision makers in today's organizations are increasingly dependent on the timely availability of accurate, specific and customized information. This course covers the necessary infrastructure (data warehouses) and typical analysis approaches used at the front-end (online analytical processing (OLAP) and data mining). Finally, CRM serves to demonstrate the complementary and interdependent application of these concepts. Upon completion of the module, participants are able to assess the potentials and limitations of an IS support to managerial decision making. They will be able to develop small management support systems by using state-of-the-art business intelligence tools and to work independently with more complex systems. 90 Examination points, thereof: 30 Examination points project work 60 Examination points final module exam 1. Lecture: Business Intelligence 1. BI Infrastructure: Data Warehousing and DW Architectures 2. Online Analytical Processing (OLAP) 2.1 OLTP vs. OLAP 2.2 Multidimensionality 2.3 OLAP Schema Design (Star vs. Snowflake Schema) 2.4 Analytical Applications 3. Data Mining
4. Hands-on Exercises with an OLAP and/or Data Mining Tool (e.g. Microstrategy, Cognos, SAS) 5. BI Concepts Applied: Analytical Customer Relationship Management (CRM) 6. Practioner's Presentation Interactive lecture with hands-on exercises and project
Seminar IT-Management & Consulting Programme of Study Master in Management Semester: 1 Prerequisites for Participation: Contents of Module and Goals: Grading: In-depth knowledge of information systems This seminar covers topics on information systems with a managerial focus (esp. IT management or IT consulting). Participants suggest a research structure for their individual topic by applying approaches covered in the methods module. In addition to working on a specific IS topic, students have to derive research questions and develop an appropriate research design. Building upon this, they have to formulate a complete flow of argumentation for their papers. Thus participants work through a new IS topic and gain experience in mastering the scientific process as a preparation for their master thesis. Those students pursuing a thesis in IS are given the opportunity to extend their knowledge in research methods typical for the discipline. 90 Examination points, thereof: 60 Examination points paper 30 Examination points presentation 1. Lecture: Selected Topics in Information Systems 1. IS Research Methods 2. Topics in Information Systems (IS) within areas such as: Global IT Sourcing IT-Governance IT-Strategy Alignment IT Value Creation SRM/CRM IT Architectures Seminar paper presentations, class discussions
Spec. IT-Management & Consulting Programme of Study: Master in Management Semester: 1 ECTS: 10 Prerequisites for Participation: Contents of Module and Goals: Grading: Knowledge of information systems (IS) on the level of EBS Bachelor GM track Business Information Systems, especially enterprise modeling skills and basic knowledge in the areas IT management and information technology in general. Building upon the more general IS contents at bachelor level, the goal of the lectures in this master level specialization is to prepare students for typical ITrelated management positions in business such as managers within corporate IT departments or technology-oriented management consultants. The first course imparts to the students the strategic aspects of IT-Management from the perspective of a chief information officer (CIO) who heads a corporate IT department. Complementary, in a second course we consider the business perspective by analyzing the application of information systems to solve the business issues that companies face today. A third course deals with the principles of modern IT-Architectures and the role they can play in the globalizing, high-speed economy. Upon completion of this module, participants have reflected their future role as business leaders in IT-related departments or as management consultants and have a good grasp of the related management techniques. They are familiar with the underlying conceptual foundations and theories. Furthermore, they are aware of the challenges of globalization in these areas and have realized that state-of-the-art IT knowledge is a fundamental requirement for any IT-related management position. 300 Examination points, thereof: 60 Examination points project work Strategic IT-Management 45 Examination points project work IS in Business 30 Examination points evaluated exercises IT-Architectures 165 Examination points final module exam 1. Lecture: Strategic IT-Management ECTS: 4 1 Fundamentals of Strategic IT-Management 1.1 Challenges of Managing Corporate IT 1.2 Goals and Elements of Strategic IT-Management 2 IT Strategy 2.1 IT Alignment and IT Governance (via CoBiT and other standards)
2.2 Definition of Goals, Implementation and Control with IT Balanced Scorecards 3 Global IT Value Networks 3.1 IT Industry Structure 3.2 Global Sourcing 4 IT Service Management (ITSM) from a Strategic Perspective 4.1 ITSM Standards 4.2 Vendor and Customer Management (e.g. via IT Outsourcing) 4.3 Structural Effects on IT Departments 5 Application Management 5.1 "As-is" Analysis of Application Landscapes 5.2 Economic Evaluation of Application Landscapes 5.3 Modeling Techniques and Tools 6 IT Project Portfolio Management 7 IT Controlling 8 Practitioner Presentations and Case Studies Interactive lecture with case studies and practical examples 2. Lecture: Information Systems in Business Building upon the contents of the other lectures of this module, current trends will be introduced and deepened in the application of information systems in business. A strong focus will be placed on the interdependencies between strategy, business processes, and information systems (IS). The course covers the following topics: 1. The Role and the Impact of IS in and between Businesses 2. Different Types of IS for 2.1. Enterprise Core Functions (ERP-Systems) 2.2. Customer Relationship Management 2.3. Supplier Relationship Management 2.4. Strategic Enterprise Management and Competitive Intelligence 2.5. Enterprise Content Management and Information Lifecycle Management 2.6. Supply Chain Optimization, e.g. Advanced Planning Systems 3. Methods of Introducing, Operating, Maintaining, and Optimizing IS Interactive lecture with case studies, practitioners presentations and practical examples
3. Lecture: IT Architectures 1. State-of-the-art Information Systems 2. Basic Principles of Service-oriented Architectures 3. Basic Building Blocks and Enabling Technologies 3.1 Exchange of Data and Content (XML, Standardization, Ontologies) 3.2 Integration of Processes (Web Services) 3.3 Integration of Identities (Directories, Registries) 4. Combining: Application, Integration and Orchestration 4.1 Inter-organizational Focus (ebxml, Web Services Composition) 4.2 Intra-organizational Focus (EAI, BPMS) 5. Effects on Enterprise Architectures 6. Lab Session: XML Spy Exercises/ARIS Exercises 7. Practitioner's Presentation Interactive lecture with lab sessions
Executive Education Courses Knowledge- and Innovation-Management Scientific Methodology Knowledge Management