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5.5 Accounts Receivable Government s financial information indicates that it does not do a good job in collecting amounts owed to it. Government has historically focused on expenditures and not revenues. The lack of focus on revenues is a contributing factor in why Government does not do a good job in collecting amounts owed to it and, therefore, a significant portion of its receivables have either been written off or are considered doubtful of collection. Figure 21 Figure 21 provides information on amounts owed to Government departments for each of the 14 years to 31 March 2005 along with the amount that Government considers to be uncollectible and amounts written off. These amounts owed include accounts and taxes receivable, as well as loans, advances and mortgages receivable. Consolidated Revenue Fund Accounts, Taxes, Loans, Advances and Mortgages Receivable Year Ended 31 March ($ Millions) 1992 1993 1994 1995 1996 1997 1998 1999 2000 2001 2002 2003 2004 2005 Total Total Receivables 534 531 544 552 537 475 462 469 450 515 488 466 501 471 Less: Amounts Considered to be Uncollectible 239 242 256 279 280 215 212 242 248 273 260 218 243 180 Net Receivables 295 289 288 273 257 260 250 227 202 242 228 248 258 291 Amounts Written Off 1 80 14 5 21 70 8 2 13 2 19 32 1 53 321 Source: Consolidated Revenue Fund Financial Statements As Figure 21 indicates, at 31 March 2005 Government departments were owed $471 million of which $180 million is considered to be uncollectible. In addition, since 1992, Government has written off a total of $321 million. Figure 22 provides details on the $471 million owed to Government as at 31 March 2005. Auditor General of Newfoundland and Labrador 47

Figure 22 Consolidated Revenue Fund Amounts Owed to Government 31 March 2005 ($ Millions) Type of Receivable Balance Amount Outstanding in excess of one year Amount considered doubtful of collection Crown Agencies 149 103 67 Taxes receivable 141 49 38 Offshore royalties 42 0 0 Student loans 36 36 18 Miscellaneous receivables 34 8 5 Social Assistance Overpayments 28 27 20 Court fines 25 20 21 Commercial loans 15 15 11 Other 1 1 0 Total 471 259 180 Note 1: Comprised of: Business Investment Corporation, $71 million; Newfoundland Industrial Development Corporation, $29 million; Newfoundland and Labrador Liquor Corporation, $42 million; and Newfoundland and Labrador Film Development Corporation, $7 million. During the last 14 years Government has written off $321 million in accounts receivable owed to it. Details of these amounts written off are presented in Figure 23. 48 Auditor General of Newfoundland and Labrador

Figure 23 Consolidated Revenue Fund Accounts and Loans Receivable Written Off 1992 to 2005 ($ Millions) Entity Amount Business Investment Corporation 49.5 Baie Verte Mines Inc. 47.5 Newfoundland Industrial Development Corporation 29.2 Hotel Buildings Limited 26.0 Newco Corporations 21.8 Newfoundland Enviroponics Limited 15.2 Integrated Poultry Group of Companies 12.3 Enterprise Newfoundland and Labrador 10.9 Friede Goldman 10.0 Miscellaneous amounts which are less than $300,000 individually 8.3 Newfoundland Dockyard 8.1 Social Assistance Overpayments 6.8 Ocean Harvesters Limited 6.6 SCB Fisheries 6.5 Cape Pine Fisheries Ltd. 6.5 Fisheries Loan Board of Newfoundland 4.4 Department of Health and Community Services 3.9 Court fines 3.9 St. Lawrence Fluorspar Limited 3.9 Fisheries Loans 3.8 Notre Dame Bay Fisheries 3.8 Universal Group of Companies 3.5 Other government departments - accounts written off 3.3 Auditor General of Newfoundland and Labrador 49

Figure 23 (cont.) Entity Amount Harbour Grace Fishing Company Limited 2.4 Oceana Seafood Processors Limited 2.2 St. Clares Mercy Hospital 2.0 Superior Seafoods Limited 1.6 St. John s Metropolitan Area Board 1.5 Governor s Park Limited 1.4 Great Northern Seafoods Limited 1.4 Petty Harbour Fishermen s Producer s Co-operative Society Limited 1.3 Blue Ocean Products Limited 1.3 Gander Masonic Memorial Complex 1.2 Salvation Army Grace General Hospital 1.0 Reid s Products Limited 0.9 Petty Harbour Fisheries Ltd. 0.9 Belle Isle Seafoods Ltd. 0.8 S. T. Jones and Son Limited 0.8 White s Fisheries Limited 0.8 Northeast Coast Sealers Co-op Society Limited 0.6 Island Tile and Slate 0.5 Nordco Limited 0.5 Reg Petten 0.5 W. Deluney and L. McCarthy 0.4 Sop s Arm Fisheries (1988) Limited 0.3 Ocean Kist Products (1970) Ltd. 0.3 Trouty Seafoods Limited 0.3 Total 320.6 50 Auditor General of Newfoundland and Labrador

The presence of appropriate collection procedures is important, not only for purposes of reducing receivable balances, but also for use in developing historical collection information which can be used as a basis for establishing an appropriate allowance for doubtful accounts. The submission of complete and accurate information by departments is essential to the preparation of the financial statements of the Province. The lack of adequate collection efforts at departments is a contributing factor in Government s poor performance in collecting amounts owing to it. As part of the audit of the Financial Statements of the Province for the year ended 31 March 2005, we reviewed the submissions made by the various departments to the Government Accounting Division of the Department of Finance for inclusion in the Province s financial statements. Our review indicated that many of the accounts receivable balances included in submissions had been outstanding for lengthy periods of time, in many cases in excess of one year. Figure 22 indicated that at 31 March 2005, $259 million of the total $471 million in accounts receivable was outstanding in excess of one year. We noted that collection efforts in many of these cases were inadequate. In 2002 Treasury Board Secretariat issued a letter to all deputy ministers regarding accounts receivable collection. The letter, dated 19 August 2002, referred to a decision by Treasury Board relating to a number of initiatives. The initiatives and their status are as follows: Departments were directed to document policies and procedures relating to the collection of accounts receivable. Although a follow-up letter was issued in December 2003, our review disclosed that the departments of Environment and Conservation; Health and Community Services; and Education have not yet documented their accounts receivable procedures. The Department of Finance, in consultation with the Office of the Comptroller General, was to establish a Central Provincial Collector function to provide assistance and training to departments in their collection efforts. However, although officials at the Department of Finance indicated that a plan has been developed, no Central Provincial Collector function has been established to date. Auditor General of Newfoundland and Labrador 51

Another initiative that could be utilized by more departments relates to the Office of the High Sheriff of Newfoundland and Labrador. That Office has a Judgment Enforcement Registry that all Government departments could use to register amounts owing to Government. This Registry is checked by all financial institutions and other lenders before they will provide credit and, therefore, if used by departments would effectively eliminate or restrict the ability of Government debtors to obtain credit until they settled their debts to the Province. Our review of the various departments disclosed that of thirteen departments which have accounts receivable balances and which could take advantage of this Registry, only four use the Registry. The four departments which use the Registry are: Finance; Fisheries and Aquaculture; Innovation, Trade and Rural Development; and Justice. Recommendations Government should be more diligent in collecting amounts owed to it. The initiatives identified by Treasury Board should be implemented. Departments should register amounts owing with the Office of the High Sheriff. 5.6 Adjustments in Public Accounts Submissions Each year in preparing the Public Accounts, the Office of the Comptroller General relies on submissions and information received from the various departments. In recent years I have noticed that there has been an increase in the quantity and types of errors in the departmental submissions. Although my audit work can identify errors in items that are included in the submissions, it is not always possible to identify items that have been omitted. The presence of errors in submissions supporting the financial statements of the Province presents a major risk in completing these financial statements and ensuring their accuracy. Figure 24 provides a summary of the absolute dollar value of errors detected during our audit of the Public Accounts for the years ended 31 March 2005 and 31 March 2004. As the Figure shows the absolute dollar value of errors has increased from $40.7 million in 2004 to $75.5 million in 2005. 52 Auditor General of Newfoundland and Labrador