Features - NAS NDMP Client

Page 1 of 78 Features - NAS NDMP Client TABLE OF CONTENTS OVERVIEW SYSTEM REQUIREMENTS - NAS NDMP IDATAAGENT INSTALLATION Install the MediaAgent - Windows Install the MediaAgent - Windows -Clustered Environment -Virtual Server Install the File System NDMP Remote Server (Unix) File System NDMP Restore Enabler (Windows) File System NDMP Restore Enabler (Unix) BACKUP - NAS NDMP RESTORE DATA - NAS NDMP CLIENTS CONFIGURATION Backup Sets - NAS NDMP Clients Subclients - NAS NDMP Clients MANAGEMENT Backup Job History Restore Job History

Page 2 of 78 Overview - NAS NDMP Client Choose from the following topics: Introduction Supported Data Types Tree Levels in the NAS NDMP C lient SRM for NAS NDMP idataagent Drive Pools Configured on a MediaAgent Load Balancing License Requirement Vendor Specific Features NAS-Attached Libraries NAS-Attached Drive Pools INTRODUCTION The NAS NDMP Client is the backup and restore vehicle for data (i.e., files and folders) residing on the NAS file server. There is no separate idataagent software to install for NAS NDMP clients; all required components are installed automatically with the MediaAgent software. After a MediaAgent has been installed, which has connectivity to the NAS file server, a NAS NDMP client can be added to the CommCell and configured, using the CommCell Browser. When a suitable Storage Policy is selected, the client can then perform data protection and recovery operations. For more details about required software and configuration, see Deployment - NAS NDMP Clients. The NAS NDMP client provides backup and restore support for different kinds of data in what is often a heterogeneous network environment. The following figure shows one such example. SUPPORTED DATA TYPES The NAS NDMP client can backup all content that can be stored on a NAS file server. Backing up data on a NetApp vfiler is supported by adding the vfiler as its own NAS client. However, backing up to a local tape drive for a NAS vfiler is not supported. Back to Top TREE LEVELS IN THE NAS NDMP CLIENT When the NAS NDMP client is installed, the following levels are automatically created in the CommCell Browser. The following is an example of a BlueArc NAS client:

Page 3 of 78 contour: Client default: Subclients BlueArc NAS NDMP: Agent defaultbackupset: Backup Sets SRM FOR NAS NDMP IDATAAGENT SRM is integrated with NAS NDMP idataagent to provide several advanced reporting capabilities for your backups. When enabled, backup jobs collect details on the file systems currently being used or not used, the memory and hardware resources consumed, storage usage, and granular file-level analytics. SRM Reports include detailed information on the state of your file system data, including free space, used space, file count, file sizes, directory structure, and many other useful statistics. In addition, SRM Summaries provide a graphical, real-time representation of usage information such as memory and CPU utilization. Optional filelevel analytics provides even more granular details at the file-level for optimizing your storage resources. SRM integration with NAS NDMP idataagent can be easily enabled with your backups to take advantage of these features. DRIVE POOLS CONFIGURED ON A MEDIAAGENT This idataagent can utilize drive pools configured on a MediaAgent for data protection and recovery operations, which requires the installation of the NDMP Remote Server (NRS). For additional information about the installation and use of NRS, see NDMP Remote Server (NRS). Back to Top LOAD BALANCING A Windows File System client viewed in the CommCell Browser represents a single physical computer with idataagent software installed on it. By contrast, a NAS NDMP client viewed in the browser represents not a physical computer with idataagent software installed, but rather a NAS NDMP file server and the ability for any MediaAgent in the CommCell to back up its data. This is an important distinction; when Windows File System idataagent software is installed on a computer, that computer must perform all of the job processes required for backup, restore, and Auxiliary Copy jobs for its data; by contrast, for a NAS NDMP client, these jobs and thus their associated processes can be made to run on different MediaAgents; this allows you to load-balance these processing tasks for what often proves to be very large quantities of data, ensuring that no single computer is overburdened. For more information, see Subclients - NAS NDMP - Load-Balancing Considerations. Back to Top LICENSE REQUIREMENT To perform a data protection operation using this Agent a specific Product License must be available in the CommServe Server. Review general license requirements included in License Administration. Also, View All Licenses provides step-by-step instructions on how to view the license information. A license will be required when you Add a Client for NAS NDMP in the CommCell Browser, not at the point of software installation on the MediaAgent. Back to Top VENDOR SPECIFIC FEATURES Support for the following features vary according to vendor. For more information, see NAS NDMP - Vendor Specific Features for details. NAS-ATTACHED LIBRARIES

Page 4 of 78 When you add a NAS NDMP client for a NAS file server with an attached library, the arm changer can be configured and controlled through the NAS NDMP client. For additional information, see NAS NDMP Library and Drive Configuration. NAS-ATTACHED DRIVE POOLS When you add a NAS NDMP client for a NAS file server with an attached drive pool, data from any Agent can be backed up to that drive pool by selecting a Storage Policy for the NAS-attached drive pool. For additional information, see Storage Policy Considerations. For support information regarding auxiliary copy, see Auxiliary Copy - Support.

Page 5 of 78 System Requirements - NAS NDMP idataagent System Requirements Supported Features The following requirements are for the NAS NDMPiDataAgent: FILE SERVER OPERATING SYSTEM For information on NAS NDMP file server support, see NAS NDMP Compatibility Matrix. MEDIAAGENT OPERATING SYSTEM The NAS NDMP software is installed on a MediaAgent computer running a supported version of the following operating systems: AIX Linux (except Itanium varieties) Solaris Windows See System Requirements - MediaAgent for information on specific versions supported with these operating systems. MEMORY AND HARD DISK See System Requirements - MediaAgent It is recommended that the MediaAgent computer also have additional physical memory available equaling 0.1% of the total backup size for the largest amount of data being backup up at any given time. (As an example, for 1 terabyte of backup data, you should have an additional 1 gigabyte of physical memory available.) PERIPHERALS DVD-ROM drive Network Interface Card MISCELLANEOUS NETWORK TCP/IP Services configured on the computer. FILE SERVER If media changers and/or tape drives are attached to the file server, all hardware (including the SAN networking hardware) must be of a type supported by the file server. NAS NDMP CLIENTS There is no separate software to install for the NAS NDMP Clients; all required components are installed automatically with the MediaAgent software. See System Requirements - MediaAgent for information on install information specific to the MediaAgent. DISCLAIMER Minor revisions and/or service packs that are released by application and operating system vendors may, in some cases, affect the working of our software. Although we may list such revisions and/or service packs as "supported" in our System Requirements, changes to the behavior of our software resulting from an application or operating system revision/service pack may be beyond our control. However, we will make every effort to correct such disruption as quickly as possible. When in doubt, please contact your Software Provider to ensure support for a specific application or operating system. Additional considerations regarding minimum requirements and End of Life policies from application and operating system vendors are also applicable

Page 6 of 78 Install the MediaAgent - Windows TABLE OF CONTENTS Install Requirements Before You Begin Install Procedure Getting Started Select Components for Installation Configuration of Other Installation Options Download and Install Latest Packs Schedule Automatic Update Verify Summary of Install Options Setup Complete Post-Install Considerations INSTALL REQUIREMENTS The following procedure describes the steps involved in installing the Windows MediaAgent on both clustered and non-clustered environment. The Windows MediaAgent is installed on a computer that satisfies the minimum requirements specified in System Requirements - MediaAgent. Review the following Install Requirements before installing the software: GENERAL The MediaAgent can only be installed after the CommServe software has already been installed. Also, keep in mind that the CommServe software must be running (but not necessarily on the same computer) before you can install the MediaAgent. This version of the software is intended to be installed where the CommServe Server is in 9.0.0. Ensure that you have an available license on the CommServe for the MediaAgent. Also, if you wish to install the NDMP Remote Server, make sure that you have an appropriate license. Do not install the MediaAgent on a compressed drive. Close all applications and disable any programs that run automatically, including anti-virus, screen savers and operating system utilities. Some of the programs, including many anti-virus programs, may be running as a service. Stop and disable such services before you begin. You can re-enable them after the installation. Ensure the account under which the NetApp Communications Service (GxCVD) runs has Full permissions to all files and folders on drives where backups will occur. By default the idataagent uses the System account, which should have access to all objects on the client. Verify that you have the software installation disc that is appropriate to the destination computer s operating system. Make sure that you have the latest software installation disc before you start to install the software. If you are not sure, contact your software provider. NETWORK If your MediaAgent computer has multiple Network Interface Cards and IP addresses, make certain that all network communication paths are working. Also, make sure that the network interface to be used in the MediaAgent installation is set as the first one to be bound on the network. For more information on Network Interface Cards, see Network Requirements. CLUSTER SPECIFIC The MediaAgent can be installed from the active node to the virtual server using the following procedure. The software can also be automatically installed on all available passive nodes when the software is installed onto the virtual server, or you can choose to install any passive node(s) separately. Check the following on the cluster computer in which you wish to install the software: Cluster software is installed and running. Active and passive nodes are available. Disk array devices configured with access to the shared array. Public Network Interface Card is bound first, before the private Network Interface Card. (Does not apply to NetWare Cluster.) BEFORE YOU BEGIN Log on to the computer that will serve as the MediaAgent as a local Administrator or as a member of the Administrators group on that computer. On a clustered computer, ensure that you are logged on to the active node as the Domain User with administrative privileges to all nodes on the cluster. INSTALL PROCEDURE GETTING STARTED 1. Place the Software Installation Disc for the Windows platform into the disc drive. After a few seconds, the installation program is launched. If the installation program does not launch automatically:

Page 7 of 78 Click the Start button on the Windows task bar, and then click Run. Browse to the installation disc drive, select Setup.exe, click Open, then click OK. NOTES If you are installing on Windows Server Core editions, mount to Software Installation Disc through command line, go to the AMD64 folder and run Setup.exe. 2. Choose the language you want to use during installation. Click the down arrow and select the desired language from the drop-down list, and click Next to continue. 3. Select the option to install software on this computer. NOTES The options that appear on this screen depend on the computer in which the software is being installed. 4. Read the Welcome screen. Click Next to continue, if no other applications are running. 5. Read the virus scanning software warning. Click OK to continue, if virus scanning software is disabled. 6. Read the license agreement, then select I accept the terms in the license agreement. Click Next to continue.

Page 8 of 78 CLUSTER SELECTION If you are installing in clustered environment, follow the steps below. For non-clustered environment, skip to Select Components for Installation. 7. Select Configure a Virtual Server. Click Next to continue. 8. Select the disk group in which the virtual server resides. Click Next to continue. SELECT COMPONENTS FOR INSTALLATION 9. Select the component(s) to install. NOTES Your screen may look different from the example shown. Components that either have already been installed, or which cannot be installed, will be dimmed. Hover over the component for additional details. If you wish to install the agent software for restore only, select Install Agents for Restore Only checkbox. See Installing Restore Only Agents for more information. The Special Registry Keys In Use field will be highlighted when GalaxyInstallerFlags registry key is enabled. Move the mouse pointer over this field to see a list of registry keys that have been created in this computer. Click Next to continue. To install the MediaAgent, under Common Technology Engine expand the MediaAgent Modules and select MediaAgent. Optionally you can also select the following MediaAgent components at this time: NDMP Remote Server - Select this option if your MediaAgent has a library attached and is used by a NAS NDMP client to backup data. (Requires that you have an

Page 9 of 78 appropriate license on the CommServe.) Shared Dynamic Disks - Select this option if you wish to share a disk for storage, among multiple MediaAgents in a SAN. See Install the Shared Dynamic Disk Driver for more information on this component. CONFIGURATION OF OTHER INSTALLATION OPTIONS 10. If this computer and the CommServe is separated by a firewall, select the Configure firewall services option and then click Next to continue. For firewall options and configuration instructions, see Firewall Configuration and continue with the installation. If firewall configuration is not required, click Next to continue. 11. Enter the fully qualified domain name of the CommServe Host Name. This should be TCP/IP network name. e.g., computer.company.com. NOTES The CommServe client name is the name of the computer. This field is automatically populated. Do not use space and the following characters when specifying a new name for the CommServe Host Name: \ `~!@#$%^&*()+=<>/?,[]{}:;'" If a computer has already been installed, this screen will not be displayed; instead the installer will use the same Server Name as previously specified. If you do not specify the CommServe Host Name, a window will be prompted to continue in decouple mode. Click Yes to continue to Decouple Install. Click No to specify a CommServe Name and continue with the installation. After Decouple Install, Register a Client Computer must be performed before the Client is functional in the CommCell. Click Next to continue. 12. Enter the username and password associated with an external domain user account or a CommCell user account to authorize the installation of this agent. NOTES This window will be displayed when the Require Authentication for Agent Installation option is selected in the CommCell Properties. For more information, see Authentication for Agent Installs. Click Next to continue. 13. Enter the following: The local (NetBIOS) name of the client computer. The TCP/IP IP host name of the NIC that the client computer must use to communicate with the CommServe Server. NOTES Do not use spaces when specifying a new name for the Client. The default network interface name of the client computer is displayed if the computer has only one network interface. If the computer has multiple network interfaces, enter the interface name that is preferred for communication with the CommServe Server. If a component has already been installed, this screen will not be displayed; instead, the install program will use the same name as previously specified. Click Next to continue.

Page 10 of 78 14. Select Add programs to the Windows Firewall Exclusion List, if you wish to add CommCell programs and services to the Windows Firewall Exclusion List. NOTES: If Windows Firewall is enabled on the computer, this option is selected by default and must be enabled to proceed with the installation. If Windows Firewall is disabled on the computer, you can select this option to add the programs and services to enabled CommCell operations across the firewall, if the firewall is enabled at a later time. You can either select this option during install or add the programs and services after installation. For adding the programs and services after installation, see Configure Windows Firewall to Allow CommCell Communication. Click Next to continue. DOWNLOAD AND INSTALL LATEST PACKS 15. Select Download latest update pack(s) to automatically download and install the latest service packs and/or post packs if applicable at the end of this agent install. NOTES Internet connectivity is required to download updates. Updates are downloaded to the following directory: <software installation>/base/temp/downloadedpacks. They are launched silently and installed automatically for the first instance. Click Next to continue. 16. Specify the location where you want to install the software. NOTES Do not install the software to a mapped network drive. Do not use the following characters when specifying the destination path: / : *? " < > # It is recommended that you use alphanumeric characters only. If you intend to install other components on this computer, the selected installation directory will be automatically used for that software as well. If a component is already installed in this computer, this screen may not be displayed. The software will be automatically installed in the same location that was previously specified. Click Browse to change directories. Click Next to continue. SCHEDULE AUTOMATIC UPDATE 17. If necessary, select this option to schedule an automatic installation of software updates. NOTES Schedule Install of Automatic Updates allows automatic installation of the

Page 11 of 78 necessary software updates on the computer on a single or weekly basis. If you do not select this option, you can schedule these updates later from the CommCell Console. To avoid conflict, do not schedule the automatic installation of software updates to occur at the same time as the automatic FTP downloading of software updates. If a component has already been installed, this screen will not be displayed; instead, the installer will use the same option as previously specified. Click Next to continue. 18. Select Yes to stop Removable Storage Services on the MediaAgent. NOTES This prompt will not appear if Removable Storage Services are already disabled on the computer. Click Next to continue. VERIFY SUMMARY OF INSTALL OPTIONS 19. Verify the summary of selected options. NOTES The Summary on your screen should reflect the components you selected for install, and may look different from the example shown. Click Next to continue or Back to change any of the options. The install program now starts copying the software to the computer. This step may take several minutes to complete. INSTALL REMAINING CLUSTER NODES If you are installing in clustered environment, follow the steps below to install on remaining nodes of the cluster. For non-clustered environment, skip to Setup Complete. 20. To install/upgrade the software on the remaining nodes of the cluster, click Yes. To complete the install for this node only, click No. 21. Select cluster nodes from the Preferred Nodes list and click the arrow button to move them to the Selected Nodes list. NOTES The list of Preferred Nodes displays all the nodes found in the cluster; from this list you should only select cluster nodes configured to host this virtual server. Do not select nodes that already have multiple instances installed. For more information, see Multi Instancing. When you have completed your selections, click Next to continue.

Page 12 of 78 22. Type the User Name and Password for the Domain Administrator account, so that the installer can perform the remote install/upgrade of the cluster nodes you selected in the previous step. Click Next to continue. 23. The progress of the remote install for the cluster nodes is displayed; the install can be interrupted if necessary. Click Stop to prevent installation to any nodes after the current ones complete. Click Advanced Settings to specify any of the following: Maximum number of nodes on which Setup can run simultaneously. Time allocated for Setup to begin executing on each node, after which the install attempt will fail. Time allocated for Setup to complete on each node, after which the install attempt will fail. NOTES If, during the remote install of a cluster node, setup fails to complete or is interrupted, you must perform a local install on that node. When you do, the install begins from where it left off, or from the beginning if necessary. For procedures, see Manually Installing the Software on a Passive Node. 24. Read the summary for remote installation to verify that all selected nodes were installed successfully. NOTES If any node installation fails, you must manually install the software on that node once the current installation is complete. (See Manually Installing the Software on a Passive Node for step-by-step instructions.) The message displayed on your screen will reflect the status of the selected nodes, and may look different from the example. Click Next to continue.

Page 13 of 78 SETUP COMPLETE 25. Setup displays the successfully installed components. NOTES The Setup Complete message displayed on your screen will reflect the components you installed, and may look different from the example shown. If you install an Agent with the CommCell Console open, you need to refresh the CommCell Console (F5) to see the new Agents. If Reboot Now button is displayed make sure to reboot the computer before performing any other operations from the computer. Click Finish to close the install program. The installation is now complete. POST-INSTALL CONSIDERATIONS GENERAL Review Install Considerations after installing the software. If you did not enable the Download latest update pack(s) during the install/upgrade, install post-release updates or Service Packs that may have been released after the release of the software. When you are installing a Service Pack, ensure that it is the same version as the one installed in the CommServe Server. Alternatively, you can enable Automatic Updates for quick and easy installation of updates in the CommCell component.

Page 14 of 78 Install the NDMP Remote Server (NRS) - Unix If your Unix MediaAgent has a library attached and is used by the NAS NDMP idataagent to back up data, you must install the NRS software. TABLE OF CONTENTS Install Requirements Before You Begin Install Procedure Getting Started Select Components for Installation Setup Complete Post-Install Considerations INSTALL REQUIREMENTS The Unix MediaAgent must support NDMP Remote Server. The CommServe must be running. You must have an available license for the NDMP Remote Server. See License Administration for more information. If your network does not have DNS lookup or some other name resolution facility, you may be asked to enter the IP address of the CommServe computer. Perform the following if the CommServe, MediaAgent and/or Client are communicating across firewall(s): Ensure that port 8400 and one additional port is open for connections through the firewall. Depending on the direction of the firewall, this additional port must be provided either on MediaAgent/CommServe using Firewall Configuration utility or on the client during installation. For NDMP Remote Server, you must specify port 10000. In addition a range of ports must also be allowed connections through the firewall. If you choose to install multiple components simultaneously, refer to Installation for procedures specific to each component. BEFORE YOU BEGIN Log on to the MediaAgent as root. INSTALL PROCEDURE GETTING STARTED 1. Place the software installation disc for the Unix platform into the disc drive. You can also install the product using a disc drive mounted on another computer on the network. On Solaris, double-click the cvpkgadd program from the File Manager window. On other Unix platforms, open the Terminal window, navigate to the software installation disc and then enter cvpkgadd. 2. The product banner and other information is displayed. Press Enter to continue. 3. Read the license agreement. Type y and press Enter to continue. 4. Enter the number corresponding to the setup task you want to perform. NOTES For Install data protection agents on this computer option, follow the steps described in this procedure. Advance options provide additional setup features such as record and play setup, creating a custom package and External Data Connector Agent software. For record and play setup, follow the steps described in Silent Install - Unix Agents. To create a custom package, see Custom Package - Unix. To install the External Data Connector Agent, follow the steps described in External Data Connector - Unix. 5. Enter the number corresponding to the binaries that you wish to install. NOTES This prompt is displayed only when you are installing on AIX, HP-UX, or Solaris computers. Select 32 bit when installing on a 32-bit computer. When installing on a 64-bit computer, if this is the first package, determine whether you want to install 32-bit binaries or 64 bit binaries. You can determine this by verifying whether all the components that you wish to Please select a setup task you want to perform from the list below: Advance options provide extra setup features such as creating custom package, recording/replaying user selections and installing External Data Connector software. 1) Install data protection agents on this computer 2) Advance options 3) Exit this menu Your choice: [1] This machine supports both 32 bit and 64 bit binaries. By default, we will install 32 bit binary set that has full support for all the modules included in this package. Please note that 64 bit binary set currently only support limited modules. 1) All platforms (32 bit) 2) FS and MA only (64 bit) Your choice: [1]

Page 15 of 78 install in this computer are supported in 64-bit in System Requirements. Note that when the first component is installed using 64-bit binaries, you cannot subsequently install another component using 32-bit. (Or vice-versa.) 6. This prompt is displayed only when you are installing on AIX, HP-UX, Linux, or Solaris computers. Press Enter to continue NOTES When you install on non-clustered computer, you must select the number associated with the option Install on a physical machine. 7. If you have only one network interface, press Enter to accept the default network interface name and continue. If you have multiple network interfaces, enter the number corresponding to the network interface that you wish to use as default, and then press Enter to continue. NOTES The interface name and IP addresses depend on the computer in which the software is installed and may be different from the example shown. 8. Specify the client name for the computer. Press Enter to accept the default name and continue, or Enter a new client name for the computer and then press Enter to continue. Certain SnapProtect packages can be associated with a virtual IP, or in other words, installed on a "virtual machine" belonging to some cluster. At any given time the virtual machine's services and IP address are active on only one of the cluster's servers. The virtual machine can "fail-over" from one server to another, which includes stopping services and deactivating IP address on the first server and activating the IP address/services on the other server. You now have a choice of performing a regular SnapProtect install on the physical host or installing SnapProtect on a virtual machine for operation within a cluster. Most users should select "Install on a physical machine" here. 1) Install on a physical machine 2) Install on a virtual machine 3) Exit Your choice: [1] We found one network interface available on your machine. We will associate it with the physical machine being installed, and it will also be used by the CommServe to connect to the physical machine. Note that you will be able to additionally customize Datapipe Interface Pairs used for the backup data traffic later in the SnapProtect Java GUI. Please check the interface name below, and make connections if necessary: Physical Machine Host Name: [angel.company.com] Please specify the client name for this machine. It does not have to be the network host name: you can enter any word here without spaces. The only requirement is that it must be unique on the CommServe. Physical Machine Client name: [angel] SELECT COMPONENTS FOR INSTALLATION 9. Enter the number corresponding to the CVGxNRS module. A confirmation screen will mark your choice with an "X". Type "d" for Done, and press Enter to continue. NOTES To select multiple component, enter the number by adding a space. Your screen may look different from the example shown. Components that either have already been installed, or which cannot be installed, will not be shown. In addition, the list of modules that appear depends on the specific Unix File System in which the package is installed. (e.g., CVGxWA will appear only when the installation package is run on a Solaris computer.) Install SnapProtect on physical machine client.company.com Select the SnapProtect module that you would like to install [ ] 1) Media Agent [1301] [CVGxMA] [ ] 2) FileSystem IDA [1101] [CVGxIDA] >) >>>>> NEXT PAGE >>>>>> [a=all n=none r=reverse q=quit d=done >=next <=previous? =help] Enter number(s)/one of "a,n,r,q,d,>,<,?" here: 2 SETUP COMPLETE 10. Press Enter to continue. We are now ready to copy binaries. Press ENTER to begin... 11. Press Enter to continue. Successfully installed CVGxNRS. Press ENTER to continue... 12. Enter the appropriate value to exit the install program. Install SnapProtect on physical machine client.company.com Select the SnapProtect module that you would like to install [ ] 1) Media Agent [1301] [CVGxMA] [ ] 2) FileSystem IDA [1101] [CVGxIDA] >) >>>>> NEXT PAGE >>>>>> [a=all n=none r=reverse q=quit d=done >=next <=previous? =help] Enter number(s)/one of "a,n,r,q,d,>,<,?" here: 2 POST-INSTALL CONSIDERATIONS

Page 16 of 78 If you have not already configured the library and drives attached to the MediaAgent, you must do so now. For more information, see Library and Drive Configuration. Once the library and drives have been configured, if you have not already added the NAS NDMP client, you must do so now. For more information, see Adding Clients for NAS NDMP idataagents. Back to Top

Page 17 of 78 File System NDMP Restore Enabler Topics How To Related Topics Overview Installation Considerations Upgrade License Requirements OVERVIEW The File System NDMP Restore Enabler allows NAS NDMP data that was backed up from a NetApp or EMC Celerra file server to be restored to a Windows or Unix computer. A file system NDMP restore is a cross-platform restore, where the data is restored to a computer with a different operating system (e.g., ONTAP on a NetApp NAS NDMP file server) to a file system. To restore NAS NDMP data to a file system, the File System NDMP Restore Enabler as well as the File System idataagent, must be installed on the destination computer. The File System NDMP Restore Enabler is only supported for NetApp and EMC Celerra file servers. INSTALLATION Install the File System NDMP Restore Enabler (Windows) provides for step-by-step instructions for installing the optional File System NDMP Restore Enabler, which allows NAS data to be restored to a Windows computer. Install the File System NDMP Restore Enabler (Unix) provides for step-by-step instructions for installing the optional File System NDMP Restore Enabler, which allows NAS data to be restored to a Unix computer. You must have an available license for the File System NDMP Restore Enabler. See License Administration for more information. CONSIDERATIONS When restoring NAS NDMP data to a file system, you should consider how the data is restored under certain circumstances. When data is restored to an environment from which it did not originate, the data does not always assume its original characteristics. Consider the following: Files and directories that contain ACLs or Unix permissions will not have those ACLs or permissions restored. File and directory names with case only differences will be treated like files and directories of the same name. This may cause one file/directory to overwrite another during the restore. (Windows only) Files and directories with names containing Unix-specific characters may have those characters replaced with a "_" character or have some other form of modification in the restored file/directory name. (Windows only) Windows allows 1024 characters for filenames, including the path. A filename, including the path, with more than 1024 characters will not be restored to the Windows computer. (Windows only) Files with links may not be restored with those links. UPGRADE The File System NDMP Restore Enabler is installed on a computer with the File System idataagent and hence automatically upgraded when a File System idataagent upgrade is performed. For details, refer to Upgrade the File System NDMP Restore Enabler. LICENSE REQUIREMENTS This feature requires a Feature License to be available in the CommServe Server. Review general license requirements included in License Administration. Also, View All Licenses provides step-by-step instructions on how to view the license information.

Page 18 of 78 Backup - NAS NDMP Topics How To Related Topics Overview Supported Backup Types NAS NDMP Backup Jobs Two Way Backups Three Way Backups Multiple Data Stream Backups Tape Silvering SnapMirror to Tape Backup Considerations General Incremental Backups Hitachi Clients NetApp Clients Related Reports SRM for NAS NDMP OVERVIEW Before you begin using the NAS NDMP client for data protection operations, ensure that you have completed the required Configuration tasks: NAS NDMP Client Configuration Plan your backup jobs for this agent by reviewing the following information: For an overview of backup jobs, see Backup Data. For a list of supported data types for these agents, see Supported Data Types. For information on subclients, see Subclients. For information on configuring subclients for these agents, see Subclients - NAS NDMP. For information on excluding data via subclients, see Excluding Data from Data Protection Operations. SUPPORTED BACKUP TYPES NAS NDMP clients support the following backup types: Full Backups Differential Backups Incremental Backups NAS NDMP BACKUP JOBS There are several advanced options specific to NAS NDMP clients. For more information, see NAS Options. For procedures, see Start a Backup with NAS Options Selected. In addition, NAS NDMP clients have the following unique backup functionality. TWO WAY BACKUPS A two-way backup is the process of backing up data from a NAS NDMP data server to a storage device attached to that same NAS NDMP data server. THREE WAY BACKUPS A three-way backup is the process of backing up data from a NAS NDMP data server to a storage device attached to another NAS NDMP data server of the same type (NetApp to NetApp, for example). Keep in mind that the source data server does not need to be attached to a storage device. MULTIPLE DATA STREAM BACKUPS Multiple Data Readers can be specified for backup jobs, providing the facility to use multiple data streams without having to create multiple subclients and start

Page 19 of 78 separate backup jobs. This allows backups of multiple paths in a NAS subclient to run concurrently, as part of the same job, thus reducing the total number of running jobs. This ability is based on the number of resources (drives) available and the setting for Number of Data Readers in the Subclient Properties (General) tab, which is the number of paths in the subclient that will run concurrently given sufficient available resources. This feature is useful only for a NAS client which has subclients with multiple data content paths defined, or (for all NAS clients except Hitachi) specifies a content path of "/" and has more then one volume or root file system. If this is not true of a NAS subclient, then its backups will not utilize multiple data streams. HOW TO CONFIGURE MULTIPLE STREAM BACKUPS FOR NAS DATA The following section provides the steps for configuring Multiple Stream Backups: 1. Create a new Subclient or configure an existing one. In the Content tab of the Subclient Properties assign multiple content paths to this subclient (or if this subclient is to backup the entire NAS client) use the â œ\â content path. In the General tab of the Subclient Properties, specify the Number of Data Readers, i.e., the maximum number of backup threads that you would like to run concurrently. In the Storage Device tab of the Subclient Properties, assign a Storage Policy with a sufficient number of streams to meet the expected conditions. 2. Run a backup. For instructions, see Backup - NAS NDMP - How To. 3. To confirm the backup job is using multiple streams, right click the job in the Job Controller window, select Detail..., and in the Job Details window select the Streams tab. Note that the actual number of streams shown will vary as the job progresses. NOTES The actual number of concurrent backup streams employed during a backup job is limited by the number of resources available to the Storage Policy, whether other subclients are also using the same Storage Policy, number of remaining subclient content paths that have not finished being backed up, and the Number Of Data Readers value specified for this subclient. After a given subclient content path has been backed up (for a particular thread) the backup of the next subclient content path will begin, until a backup thread has been started for each subclient content path. If the number of available resources for a storage policy is the limiting factor for a multiple stream backup job, it will use all of the resources that are available, rather than fail or wait until more resources become available. However, the number of streams used for the job will not increase when more streams become available. Thus, for example, if a Storage Policy has a specified Device Stream value of 5, and there are already 4 other jobs running, using up 4 of the Device Streams, then the backup job will use the 1 remaining stream, until the entire backup job completes. When multiple data streams are active, any action imposed on one stream (such as suspending) will affect all streams. TAPE SILVERING Tape silvering is the shipment of a physical copy of the source data to a destination site. Time and resources are saved with tape silvering, as opposed to transferring the file system over a network and potentially placing sensitive business data at risk. This is especially suitable for large file systems and is supported for EMC Celerra file servers. Typically, two geographically separated sites (primary and destination) are involved. Once received on the destination side, a data restore from the physical disks or tapes produces the initial destination side copy. Refer to EMC Celerra documentation for more information on Tape Silvering. SNAPMIRROR TO TAPE A SnapMirror to Tape (aka smtape) is a block based backup method supported for NetApp file servers running ONTAP 8.0 or higher. SnapMirror to Tape enabled faster block based backup for large storage systems. Please refer to NetApp documentation for more details on usage of this feature. To use this method for backups, an Image Backup set needs to be created. HOW TO CONFIGURE IMAGE BACKUPS FOR NAS DATA The following procedure provides the steps for configuring Image Backups on a NetApp file server: 1. Enable the Image Backup Set option in the Backup Set Properties dialog box. 2. Create a new Subclient and select only full volumes. 3. Run a backup. For instructions, see Backup - NAS NDMP - How To. 4. Browse the backup data. 5. Restore the data. Ensure that Destructive Image Restore is selected. NOTES Only full backups are supported. Incremental and differential backups are not supported for SnapMirror to Tape backups. When the option is selected, the next backup will be converted to a Full. Smtape backups do not allow filters.

Page 20 of 78 This option is also applicable to on-demand backup sets. See On Demand Backup Sets. Three Way Backups smtape backups are supported with ONTAP 8.0 so NDMP Remote Server (NRS) can be used for backups. See NDMP Remote Server for more information. The SnapMirror snapshot will be automatically deleted after the backup. To not delete this snapshot, set the ssmtape_deletesnap registry key to N. The subclient on which a smtape backup is run can only contain full volumes e.g., /vol/vol1, /vol/vol2, etc. To enable this feature, see Enable an Image Backup Set for step-by-step instructions. BACKUP CONSIDERATIONS Before performing any backup procedures for this agent, review the following information: GENERAL For NetApp only, ensure that the NAS NDMP file server has NDMP turned on before you begin performing backups The can be done by executing the command ndmp on from the file server's console window. The backup size will never equal a sum of the file sizes in a NAS backup. There is a backup header and file headers inserted into the backup file. Additionally, some file servers have a minimum file size so even very small files may take 4k or 8k or backup space. Filters can be used in conjunction with the "Items That Failed" list on the data protection Job History Report to eliminate backup or archive failures by excluding items which consistently fail that are not integral to the operation of the system or applications. Some items fail because they are locked by the operating system or application and cannot be opened at the time of the data protection operation. This often occurs with certain system-related files and database application files. Also, keep in mind that you will need to run a full backup after adding failed files to the filter in order to remove them. For NetApp only, data verification can be performed for Read-Only volumes when a writable location is specified on the file server with the sdataverification_destinationdir Registry key. This is useful if backing up a Snap mirror destination volume to a tape drive on the file server. If you have installed NDMP Remote Server (NRS) on your MediaAgent, and want to back up your data to a library attached to the MediaAgent, be sure that the Storage Policy you select for backups uses a drive pool configured to that MediaAgent. Deduplication is supported when backing up data to disk libraries attached to a MediaAgent. Backing up deduplicated data on EMC Celerra and NetApp filers requires installing NDMP Remote Server (NRS) on your MediaAgent. NAS NDMP Load-Balancing - The Drive Pools, Storage Policies, and Subclients for NAS NDMP can be configured so that backup, restore, and auxiliary copy jobs will be spread among different MediaAgent, and thus the processor load for these jobs will occur on different machines. For more information, see Subclients - NAS NDMP - Load-Balancing Considerations. The number of tape drives in use on a particular NAS file server can be limited through an option in the Media Management (Service Configuration) tab. This is useful since some file servers have an upper limit to the number of concurrent backup or restore jobs that can be run. The number entered with the Maximum allowed number of drive reservations per NAS Filer option will limit the number of tape drives that can be in use at a given time. For example, if five backup jobs were started for a particular NAS file server, but the number specified with this option was set to four, then the fifth job will be held in a waiting state until one of the jobs completes. INCREMENTAL BACKUPS Most supported file servers have a limit to the number of incremental backups. Celerra, BlueArc, Hitachi HNAS, ONStor, and Isilon do not have a limit to the number of incremental backups. All other supported file servers support incremental backups with the following limitations: After a full backup, a maximum of 9 incremental backups can be run in a row. At this point a full or differential backup must be run. After a differential backup is run, you can run another 8 incremental backups before performing another full or differential backups. The sconverttofull registry setting can be used to kick off a Full backup if all paths in a subclient have exceeded the maximum number of incremental backups. You may wish to set the key to Y if backups are generating this event "nasbackup: Exceeded maximum number of incremental backups. Must run full or differential backup" as opposed to failing the job. HITACHI CLIENTS To perform a backup from a Snapshot (i.e., back up data from a read-only copy of the current file system) for a Hitachi NAS NDMP client, the Snapshot option must be enabled on the Hitachi NAS file server associated with this NAS client and the Backup from Snapshot option on the client's Advanced Backup Options (NAS Options) dialog must be configured to match how the file server has been configured. For more information about the Hitachi NAS file server snapshot settings, refer to Hitachi's documentation. NETAPP CLIENTS To successfully browse and restore data, it is recommended to use the UTF-8 setting for volume language. Please consult with NetApp for implications of changing volume language. Backing up data on a NetApp vfiler is supported by adding the vfiler as its own NAS client. However, backing up to a local tape drive for a NAS vfiler is not supported. RELATED REPORTS

Page 21 of 78 NAS NDMP BACKUP ARCHIVES REPORT The NAS NDMP Backup Archives Report provides information on data protection archive jobs based on the selected filter criteria. Back to Top SRM FOR NAS NDMP Once SRM is enabled, SRM Reports can be generated as soon as the first full backup job is complete. Backup - NAS NDMP - How To Topics How To Related Topics Start a Backup Schedule Backups Start a Backup in the Suspended State Start a Backup on New Media Start a Backup that Creates a New Index Start a Backup that Marks Media Full on Completion Start a Backup that Reserves Resources Before Scan Start a Backup with a Set Job Priority Start a Backup with Vault Tracking enabled Two Way Backups for NAS Three Way Backups for NAS Start a Backup with NAS Options Selected START A BACKUP Before You Begin Depending on your agent, you can perform the following types of backup operations: Full, Incremental, Differential or Synthetic Full. Read Full Backups before performing a Full Backup. Read Incremental Backups before performing a Incremental Backup. Read Differential Backups before performing a Differential Backup. Read Synthetic Full Backups before performing a Synthetic Full Backup. To start an immediate backup job: 1. From the CommCell Browser, expand Client Computers by double-clicking Client Computers ida File System defaultbackupset. The default and other subclients (if available) are displayed on the right-hand windowpane. 2. To back up the default subclient, right-click the subclient, and click Backup. 3. From the Backup Options dialog box, select Run Immediately. 4. Select Full, Incremental, Differential or Synthetic Full backup. In certain circumstances a non-full backup may automatically be converted to a full backup. For a listing of these circumstances, see When a Non-Full Backup is Automatically Converted to a Full Backup. 5. Click OK. You can track the progress of the backup job from the Job Controller window. If you are using a stand-alone drive, you are prompted to load a specific cartridge into the drive. If you are using a library, you will not receive this prompt. The system loads the tapes automatically. Your cartridges should be appropriately labeled. This will enable you to locate the correct cartridge for a restore job, if necessary. 6. When the backup has completed, the Job Controller displays Completed. After running a backup, you may want to verify the backup data. You can do this by viewing the Backup History. For more information, see Backup Job History.

Page 22 of 78 You can also run backups of the following: For a user-defined backup set or instance, right-click the backup set you want to back up, click All Tasks, and click Backup All Subclients. For the Lotus Notes Document idataagent, to back up a partition, right-click the partition you want to back up, click All Tasks, and click Backup Default Backup Set. For the Lotus Notes Database idataagent, to back up a partition, right-click the partition you want to back up, click All Tasks, and click Backup All Subclients. For Agents that do not have backup set or instance levels, to back up all subclients, right-click the agent icon, click All Tasks, and click Backup All Subclients. If you chose a level higher than subclient (i.e., backup set, etc.), you are prompted to confirm that you want to back up all the subclients below that level/node. Click Yes. Starting a data protection operation on a backup set, instance or agent level causes the system to start individual data protection operations for each subclient contained therein. If the subclients are associated with the same storage policy, then their operations will run sequentially unless that storage policy is configured to accommodate multiple data streams. SCHEDULE BACKUPS You can schedule backups to occur with the following procedure. You will be prompted to create a schedule for the data protection operation after selecting your data protection options. Before You Begin All Agents Be sure all of the subclients are backed up, or scheduled to be backed up as needed, in order to secure all of the data for the agent. Note this does not apply to archive operations. To schedule a backup operation: 1. From the CommCell Browser, select one of the following: To back up a subclient, right-click the subclient and click Backup. To back up a backup set or instance, right-click the backup set or instance, click All Tasks, and click Backup All Subclients. To back up the default backup set, right-click the agent or instance node, click All Tasks, and click Backup Default Backup Set. For the Lotus Notes Document idataagent, to back up a partition, right-click the partition you want to back up, click All Tasks, and click Backup Default Backup Set. For the Lotus Notes Database idataagent, to back up a partition, right-click the partition you want to back up, click All Tasks, and click Backup All Subclients. For Agents that do not have backup set or instance levels, to back up all subclients, right-click the agent icon, click All Tasks, and click Backup All Subclients. 2. If you chose a level higher than subclient (i.e., backup set, etc.), you are prompted to confirm that you want to back up all the subclients below that level/node. Click Yes. 3. From the Backup Options dialog box, select the type of backup that you want to initiate. In certain circumstances a non-full backup may automatically be converted to a full backup. For a listing of these circumstances, see When a Non-Full Backup is Automatically Converted to a Full Backup. 4. Click Schedule. Click OK to continue. 5. From the Schedule Details (Schedule Details) dialog box, create a schedule for this operation. For step-by-step instructions, see Create a Job Schedule. Click OK to continue. 6. Your backup operation will execute according to the specified schedule. Starting a data protection operation on a backup set, instance or agent level causes the system to start individual data protection operations for each subclient contained therein. If the subclients are associated with the same storage policy, then their operations will run sequentially unless that storage policy is configured to accommodate multiple data streams. START A BACKUP IN THE SUSPENDED STATE Use the following procedure to start a backup in the suspended state. Before You Begin Be sure all of the subclients are backed up, or scheduled to be backed up as needed, in order to secure all of the data for the agent. Note this does not apply to archive operations.

Page 23 of 78 To start an immediate backup job with advanced backup options: 1. From the CommCell Browser, select one of the following: To backup a subclient, right-click the subclient to want to backup and click Backup. To backup a user-defined backup set or instance, right-click the backup set you want to backup, click All Tasks, and click Backup All Subclients. To backup the default backup set, right-click the agent or instance node, click All Tasks, and click Backup Default Backup Set. For Lotus Notes idataagent, to backup a partition, right-click the partition you want to backup, click All Tasks, and click Backup Default Backup Set. For Agents that do not have backup set or instance levels, to backup all subclients, right-click the agent icon, click All Tasks, and click Backup All Subclients. 2. If you chose a level higher than subclient (i.e., backup set, etc.), you are prompted to confirm that you want to back up all the subclients below that level/node. Click Yes. 3. From the Backup Options dialog box, select Run Immediately. 4. Select the type of backup that you want to initiate. In certain circumstances a non-full backup may automatically be converted to a full backup. For a listing of these circumstances, see When a Non-Full Backup is Automatically Converted to a Full Backup. 5. Click the Advanced button to open the Advanced Backup Options dialog box. 6. Click on the Advanced Backup Options (Startup) tab, and select Startup in suspended state and click OK. 7. From the Backup Options dialog box, click OK. You can track the progress of the backup job from the Job Controller window. 8. If you are using a stand-alone drive, you are prompted to load a specific cartridge into the drive. If you are using a library, you will not receive this prompt. The system loads the tapes automatically. Your cartridges should be appropriately labeled. This will enable you to locate the correct cartridge for a restore job, if necessary. 9. When the backup has completed, Job Controller displays Completed. Starting a data protection operation on a backup set, instance or agent level causes the system to start individual data protection operations for each subclient contained therein. If the subclients are associated with the same storage policy, then their operations will run sequentially unless that storage policy is configured to accommodate multiple data streams. START A BACKUP ON NEW MEDIA Use the following procedure to start a backup on new media. Before You Begin Be sure all of the subclients are backed up, or scheduled to be backed up as needed, in order to secure all of the data for the agent. Note this does not apply to archive operations. To start an immediate backup job with advanced backup options: 1. From the CommCell Browser, select one of the following: To backup a subclient, right-click the subclient to want to backup and click Backup. To backup a user-defined backup set or instance, right-click the backup set you want to backup, click All Tasks, and click Backup All Subclients. To backup the default backup set, right-click the agent or instance node, click All Tasks, and click Backup Default Backup Set. For Lotus Notes idataagent, to backup a partition, right-click the partition you want to backup, click All Tasks, and click Backup Default Backup Set. For Agents that do not have backup set or instance levels, to backup all subclients, right-click the agent icon, click All Tasks, and click Backup All Subclients. 2. If you chose a level higher than subclient (i.e., backup set, etc.), you are prompted to confirm that you want to back up all the subclients below that level/node. Click Yes. 3. From the Backup Options dialog box, select Run Immediately. 4. Select the type of backup that you want to initiate. In certain circumstances a non-full backup may automatically be converted to a full backup. For a listing of these circumstances, see When a Non-Full Backup is Automatically Converted to a Full Backup. 5. Click the Advanced button to open the Advanced Backup Options dialog box. 6. Click on the Advanced Backup Options (Media) tab, and select Start new media and click OK. If you would like jobs with other Job IDs to use this new media, also select the Allow other schedule to use media set option.

Page 24 of 78 7. From the Backup Options dialog box, click OK. You can track the progress of the backup job from the Job Controller window. 8. If you are using a stand-alone drive, you are prompted to load a specific cartridge into the drive. If you are using a library, you will not receive this prompt. The system loads the tapes automatically. Your cartridges should be appropriately labeled. This will enable you to locate the correct cartridge for a restore job, if necessary. 9. When the backup has completed, Job Controller displays Completed. Starting a data protection operation on a backup set, instance or agent level causes the system to start individual data protection operations for each subclient contained therein. If the subclients are associated with the same storage policy, then their operations will run sequentially unless that storage policy is configured to accommodate multiple data streams. START A BACKUP THAT CREATES A NEW INDEX Use the following procedure to start a backup that creates a new Index. Before You Begin Be sure all of the subclients are backed up, or scheduled to be backed up as needed, in order to secure all of the data for the agent. To start an immediate backup job with advanced backup options: 1. Select one of the following: To backup a subclient, right-click the subclient to want to backup and click Backup. To backup a user-defined backup set, right-click the backup set you want to backup, click All Tasks, and click Backup All Subclients. To backup the default backup set, right-click the agent or instance node, click All Tasks, and click Backup Default Backup Set. For Lotus Notes idataagent, to backup a partition, right-click the partition you want to backup, click All Tasks, and click Backup Default Backup Set. For the Microsoft SQL Server idataagent, to backup a database, right-click the database you want to backup, click All Tasks, and click Backup Database. For the Microsoft SQL Server idataagent, to backup up an instance, right-click the instance you want to backup, click All Tasks, and click Backup SQL Server. For Agents that do not have backup set or instance levels, to backup all subclients, right-click the agent icon, click All Tasks, and click Backup All Subclients. 2. If you chose a level higher than subclient (i.e., backup set, etc.), you are prompted to confirm that you want to back up all the subclients below that level/node. Click Yes. 3. From the Backup Options dialog box, select Run Immediately. 4. Select the type of backup that you want to initiate. In certain circumstances a non-full backup may automatically be converted to a full backup. For a listing of these circumstances, see When a Non-Full Backup is Automatically Converted to a Full Backup. 5. Click the Advanced button to open the Advanced Backup Options dialog box. 6. Click on the Advanced Backup Options (Data) tab, and select Create new index and click OK. 7. From the Backup Options dialog box, click OK. You can track the progress of the backup job from the Job Controller window. 8. If you are using a stand-alone drive, you are prompted to load a specific cartridge into the drive. If you are using a library, you will not receive this prompt. The system loads the tapes automatically. Your cartridges should be appropriately labeled. This will enable you to locate the correct cartridge for a restore job, if necessary. 9. When the backup has completed, Job Controller displays Completed. Starting a backup on a backup set, instance or agent level causes the system to start individual backup jobs for each subclient contained therein. If the subclients are associated with the same storage policy, then their jobs will run sequentially unless that storage policy is configured to accommodate multiple data streams. START A BACKUP THAT MARKS MEDIA FULL ON COMPLETION Use the following procedure to start a backup that marks media full on completion. Before You Begin

Page 25 of 78 Be sure all of the subclients are backed up, or scheduled to be backed up as needed, in order to secure all of the data for the agent. Note this does not apply to archive operations. To start an immediate backup job with advanced backup options: 1. From the CommCell Browser, select one of the following: To backup a subclient, right-click the subclient to want to backup and click Backup. To backup a user-defined backup set or instance, right-click the backup set you want to backup, click All Tasks, and click Backup All Subclients. To backup the default backup set, right-click the agent or instance node, click All Tasks, and click Backup Default Backup Set. For Lotus Notes idataagent, to backup a partition, right-click the partition you want to backup, click All Tasks, and click Backup Default Backup Set. For Agents that do not have backup set or instance levels, to backup all subclients, right-click the agent icon, click All Tasks, and click Backup All Subclients. 2. If you chose a level higher than subclient (i.e., backup set, etc.), you are prompted to confirm that you want to back up all the subclients below that level/node. Click Yes. 3. From the Backup Options dialog box, select Run Immediately. 4. Select the type of backup that you want to initiate. In certain circumstances a non-full backup may automatically be converted to a full backup. For a listing of these circumstances, see When a Non-Full Backup is Automatically Converted to a Full Backup. 5. Click the Advanced button to open the Advanced Backup Options dialog box. 6. Click on the Advanced Backup Options (Media) tab, and select Mark media full after successful operation and click OK. 7. From the Backup Options dialog box, click OK. You can track the progress of the backup job from the Job Controller window. 8. If you are using a stand-alone drive, you are prompted to load a specific cartridge into the drive. If you are using a library, you will not receive this prompt. The system loads the tapes automatically. Your cartridges should be appropriately labeled. This will enable you to locate the correct cartridge for a restore job, if necessary. 9. When the backup has completed, Job Controller displays Completed. Starting a data protection operation on a backup set, instance or agent level causes the system to start individual data protection operations for each subclient contained therein. If the subclients are associated with the same storage policy, then their operations will run sequentially unless that storage policy is configured to accommodate multiple data streams. START A BACKUP THAT RESERVES RESOURCES BEFORE SCAN Use the following procedure to start a backup that reserves the backup media before the scan phase. Before You Begin Be sure all of the subclients are backed up, or scheduled to be backed up as needed, in order to secure all of the data for the agent. To start an immediate backup job with advanced backup options: 1. select one of the following: To backup a subclient, right-click the subclient to want to backup and click Backup. To backup a user-defined backup set, right-click the backup set you want to backup, click All Tasks, and click Backup All Subclients. To backup the default backup set, right-click the agent or instance node, click All Tasks, and click Backup Default Backup Set. For Lotus Notes idataagent, to backup a partition, right-click the partition you want to backup, click All Tasks, and click Backup Default Backup Set. For the Microsoft SQL Server idataagent, to backup a database, right-click the database you want to backup, click All Tasks, and click Backup Database. For the Microsoft SQL Server idataagent, to backup up an instance, right-click the instance you want to backup, click All Tasks, and click Backup SQL Server. For Agents that do not have backup set or instance levels, to backup all subclients, right-click the agent icon, click All Tasks, and click Backup All Subclients. 2. If you chose a level higher than subclient (i.e., backup set, etc.), you are prompted to confirm that you want to back up all the subclients below that level/node. Click Yes. 3. From the Backup Options dialog box, select Run Immediately.

Page 26 of 78 4. Select the type of backup that you want to initiate. In certain circumstances a non-full backup may automatically be converted to a full backup. For a listing of these circumstances, see When a Non-Full Backup is Automatically Converted to a Full Backup. 5. Click the Advanced button to open the Advanced Backup Options dialog box. 6. Click on the Advanced Backup Options (Media) tab, and select Reserve Resources before scan and click OK. 7. From the Backup Options dialog box, click OK. You can track the progress of the backup job from the Job Controller window. 8. If you are using a stand-alone drive, you are prompted to load a specific cartridge into the drive. If you are using a library, you will not receive this prompt. The system loads the tapes automatically. Your cartridges should be appropriately labeled. This will enable you to locate the correct cartridge for a restore job, if necessary. 9. When the backup has completed, Job Controller displays Completed. Starting a backup on a backup set, instance or agent level causes the system to start individual backup jobs for each subclient contained therein. If the subclients are associated with the same storage policy, then their jobs will run sequentially unless that storage policy is configured to accommodate multiple data streams. START A BACKUP WITH A SET JOB PRIORITY This option allows you to manually set a job priority. This is useful if you have jobs that are very important and must complete, and/or jobs that can be moved to a lower priority. For more information, see Job Priorities and Priority Precedence. Before You Begin Be sure all of the subclients are backed up, or scheduled to be backed up as needed, in order to secure all of the data for the agent. Note this does not apply to archive operations. To start an immediate backup job with advanced backup options: 1. From the CommCell Browser, select one of the following: To backup a subclient, right-click the subclient to want to backup and click Backup. To backup a user-defined backup set or instance, right-click the backup set you want to backup, click All Tasks, and click Backup All Subclients. To backup the default backup set, right-click the agent or instance node, click All Tasks, and click Backup Default Backup Set. For Lotus Notes idataagent, to backup a partition, right-click the partition you want to backup, click All Tasks, and click Backup Default Backup Set. For Agents that do not have backup set or instance levels, to backup all subclients, right-click the agent icon, click All Tasks, and click Backup All Subclients. 2. If you chose a level higher than subclient (i.e., backup set, etc.), you are prompted to confirm that you want to back up all the subclients below that level/node. Click Yes. 3. From the Backup Options dialog box, select Run Immediately. 4. Select the type of backup that you want to initiate. In certain circumstances a non-full backup may automatically be converted to a full backup. For a listing of these circumstances, see When a Non-Full Backup is Automatically Converted to a Full Backup. 5. Click the Advanced button to open the Advanced Backup Options dialog box. 6. Click on the Advanced Backup Options (Startup) tab, and select Change Priority and then enter a value. Click OK to continue. 7. From the Backup Options dialog box, click OK. You can track the progress of the backup job from the Job Controller window. 8. If you are using a stand-alone drive, you are prompted to load a specific cartridge into the drive. If you are using a library, you will not receive this prompt. The system loads the tapes automatically. Your cartridges should be appropriately labeled. This will enable you to locate the correct cartridge for a restore job, if necessary. 9. When the backup has completed, Job Controller displays Completed. Starting a data protection operation on a backup set, instance or agent level causes the system to start individual data protection operations for each subclient contained therein. If the subclients are associated with the same storage policy, then their operations will run sequentially unless that storage policy is configured to accommodate multiple data streams.

Page 27 of 78 START A BACKUP WITH VAULT TRACKING ENABLED Use the following procedure to start a backup with Vault Tracking enabled. For additional information, see the following: VaultTracker VaultTracker Enterprise Before You Begin Be sure all of the subclients are backed up, or scheduled to be backed up as needed, in order to secure all of the data for the agent. To start an immediate backup job with advanced backup options: 1. select one of the following: To backup a subclient, right-click the subclient to want to backup and click Backup. To backup a user-defined backup set or instance, right-click the backup set you want to backup, click All Tasks, and click Backup All Subclients. To backup the default backup set, right-click the agent or instance node, click All Tasks, and click Backup Default Backup Set. For Lotus Notes idataagent, to backup a partition, right-click the partition you want to backup, click All Tasks, and click Backup Default Backup Set. For Agents that do not have backup set or instance levels, to backup all subclients, right-click the agent icon, click All Tasks, and click Backup All Subclients. 2. If you chose a level higher than subclient (i.e., backup set, etc.), you are prompted to confirm that you want to back up all the subclients below that level/node. Click Yes. 3. From the Backup Options dialog box, select Run Immediately. 4. Select the type of backup that you want to initiate. In certain circumstances a non-full backup may automatically be converted to a full backup. For a listing of these circumstances, see When a Non-Full Backup is Automatically Converted to a Full Backup. 5. Click the Advanced button to open the Advanced Backup Options dialog box. 6. Click on the Vault Tracking tab, and select the vault tracking options you want to use and click OK. 7. From the Backup Options dialog box, click OK. You can track the progress of the backup job from the Job Controller window. 8. If you are using a stand-alone drive, you are prompted to load a specific cartridge into the drive. If you are using a library, you will not receive this prompt. The system loads the tapes automatically. Your cartridges should be appropriately labeled. This will enable you to locate the correct cartridge for a restore job, if necessary. 9. When the backup has completed, Job Controller displays Completed. TWO WAY BACKUPS A two-way backup is the process of backing up data from a NAS NDMP data server to a storage device attached to that same NAS NDMP data server. Before you Begin Install the data server as a client in a CommCell. Configure the storage device. The subclient associated with the data for which you would like to perform a two-way backup should be mapped to appropriate storage policies. Ensure that the storage policy is associated with the drive pool connected to the NAS NDMP data server. To change storage policy associations, see Associate a Subclient to a Storage Policy. To view the names of storage policies associated with the target NAS NDMP data server, look in the Library and Drive Configuration window. To start a two-way backup: 1. From the CommCell Browser, right-click the subclient that you want to back up, and then click Backup. 2. From the Backup Options dialog box, select the appropriate options. 3. Select the type of backup that you want to initiate. In certain circumstances a non-full backup may automatically be converted to a full backup. For a listing of these circumstances, see When a Non-Full Backup is Automatically Converted to a Full Backup.

Page 28 of 78 4. Click OK. You can track the progress of the backup job from the Job Controller window. 5. If you are using a stand-alone drive, you are prompted to load a specific cartridge into the drive. If you are using a library, you will not receive this prompt. The system loads the tapes automatically. Your cartridges should be appropriately labeled. This will enable you to locate the correct cartridge for a restore job, if necessary. 6. When the backup has completed, the Job Controller displays Completed. THREE WAY BACKUPS A three-way backup is the process of backing up data from a NAS NDMP data server to a storage device attached to another NAS NDMP data server of the same type (NetApp to NetApp, for example). Keep in mind that the source data server does not need to be attached to a storage device. Before you Begin Install the source data server as a client in a CommCell. On the target data server, configure the storage device. The subclient associated with the data for which you would like to perform a three-way backup should be mapped to appropriate storage policies. Ensure that the storage policy is associated with the drive pool connected to the target NAS NDMP data server. To change storage policy associations, see Associate a Subclient to a Storage Policy. To view the names of storage policies associated with the target NAS NDMP data server, look in the Library and Drive Configuration window. To start a three-way backup: 1. From the CommCell Browser, right-click the subclient that you want to back up, and then click Backup. 2. From the Backup Options dialog box, select the appropriate options. 3. Select the type of backup that you want to initiate. In certain circumstances a non-full backup may automatically be converted to a full backup. For a listing of these circumstances, see When a Non-Full Backup is Automatically Converted to a Full Backup. 4. Click OK. You can track the progress of the backup job from the Job Controller window. 5. If you are using a stand-alone drive, you are prompted to load a specific cartridge into the drive. If you are using a library, you will not receive this prompt. The system loads the tapes automatically. Your cartridges should be appropriately labeled. This will enable you to locate the correct cartridge for a restore job, if necessary. 6. When the backup has completed, the Job Controller displays Completed. START A BACKUP WITH NAS OPTIONS SELECTED To start a backup with NAS Options selected: 1. From the CommCell Browser, right-click the subclient that you want to back up, and then click Backup. 2. From the Backup Options dialog box, select the appropriate options. 3. Select the type of backup that you want to initiate. In certain circumstances a non-full backup may automatically be converted to a full backup. For a listing of these circumstances, see When a Non-Full Backup is Automatically Converted to a Full Backup. 4. Click the Advanced button to open the Advanced Backup Options dialog box. 5. Click on the Advanced Backup Options (NAS Options) tab, select the appropriate NAS Options, and click OK. 6. From the Backup Options dialog box, click OK. You can track the progress of the backup job from the Job Controller window. 7. If you are using a stand-alone drive, you are prompted to load a specific cartridge into the drive. If you are using a library, you will not receive this prompt. The system loads the tapes automatically. Your cartridges should be appropriately labeled. This will enable you to locate the correct cartridge for a restore job, if necessary.

Page 29 of 78 8. When the backup has completed, the Job Controller displays Completed. Back To Top SnapProtect Backup - NAS NDMP idataagent Basic Advanced TABLE OF CONTENTS Overview Advantages of using SnapProtect Backup Prerequisites Required ONTAP Version UTF-8 Setting for Volume Language Installation Configuration Setup the Array Information Enable Client for SnapProtect Backup Create a Snapshot Copy Configure Backup Copy Enable SnapProtect Backup For a Subclient RELATED TOPICS Support Provides comprehensive information on SnapProtect backup support. Supported Hardware Snapshot Engines Provides comprehensive information on Hardware Snapshot Engines supported by SnapProtect backup. Select the Snapshot Engine available in your environment. NetApp Perform a SnapProtect Backup Perform a Restore OVERVIEW The SnapProtect backup enables you to create a point-in-time snapshot of the data to be used for various data protection operations. SnapProtect backup works in conjunction with software and hardware snapshot engines to provide snapshot functionality for data protection operations. An effective way to backup live data is to temporarily quiesce it, take a snapshot, and then resume live operations. You can use the SnapProtect backup to perform any level of backups (e.g., Full, Incremental, or Differential). The backup types supported for SnapProtect backup varies for different agents. During an incremental or a differential SnapProtect backup even though the snapshot of a complete volume is created, only new or data changed since the last backup is available for recovery operations. When you switch from a snap to a traditional backup or vice versa, the next job is converted to a full backup. ADVANTAGES OF USING SNAPPROTECT BACKUP The following table lists some of the advantages of using SnapProtect backup over other available backup solutions. FEATURE SUPPORT Backup to Tape During incremental or log backup only relevant incremental or log data is moved to media enabling significant reduction in media usage. Hardware Agnostic - No dependency on the hardware array vendor changes Snapshot copy, backup copy, and tape copy creation and management are seamless. Application aware snapshots creation can be scheduled. The snapshots can be cataloged/indexed for restore and movement to media based on policies. Restores can be performed directly from media to the application server. Ability to mix and match SnapProtect backup with traditional backups. You can perform full SnapProtect backups combined with incremental log backups being moved to media and still perform a seamless restore. All data management operations can be performed from the CommCell Console. GENERIC SOFTWARE SOLUTION SNAPPROTECT SNAPPROTECT BACKUP PREREQUISITES The following are prerequisites to using this feature: Ensure that you have software version,. SUPPORTED NETAPP ONTAP VERSION The NAS filer needs to be running ONTAP 7.3 or higher. UTF-8 SETTING FOR VOLUME LANGUAGE

Page 30 of 78 To successfully browse and restore files on a NetApp filer that contain Unicode characters, it is recommended to use the UTF-8 setting for volume language. Please consult with NetApp for implications of changing volume language. INSTALLATION There is no separate idataagent software to install for NAS NDMP clients; all required components are installed automatically with the MediaAgent software. CONFIGURATION Once you have the environment setup for using the SnapProtect backup, you need to configure the following before performing your first SnapProtect backup. SETUP THE ARRAY INFORMATION When using a hardware snapshot engine for performing SnapProtect operations you need to provide the identification information for the array to ensure access to the array. The following section provides step-by-step instructions for setting the array information. 1. From the CommCell Console, navigate to Tools menu. Click Control Panel and select Array Management. 2. Click ADD. 3. Select NetApp as the hardware snapshot engine from the Snap Vendor dropdown list. 4. Specify the host name of the array in the Array ID field for NetApp. Enter the user access information in the Username and Password fields. Click OK. For Array ID, ensure that you provide the host name and not the fully qualified domain name or TCP/IP address of the host.

Page 31 of 78 ENABLE CLIENT FOR SNAPPROTECT BACKUP Configure the client computer to enable SnapProtect backup. Follow the steps given below to enable SnapProtect backup for a client. 1. From the CommCell Console, navigate to <Client>. Right-click the client and select Properties. 2. Click on the Advanced tab. Select the Enable SnapProtect option to enable SnapProtect backup for the client. Click OK to save the configuration. A license will be consumed when you enable a Client for SnapProtect backup. To ensure that the data associated with the Subclients (in the Client) can be backed up using SnapProtect backup, make sure that the required Subclients point to a Storage Policy (Copy) in which SnapProtect backup is enabled. CREATE A SNAPSHOT COPY Create a snapshot copy for the Storage Policy. The following section provides step-by-step instructions for creating a Snapshot Copy.

Page 32 of 78 1. From the CommCell Console, navigate to Storage Policies <storage policy> Right-click the <storage policy>, select All Tasks and click Create New Snapshot Copy. 2. Enter the copy name in the Copy Name field. Select the Library, MediaAgent, master Drive Pool and Scratch Pool from the lists (not applicable for disk libraries). Click OK. CONFIGURE BACKUP COPY Follow the steps given below to configure Backup Copy for moving snapshots to media. 1. From the CommCell Console, navigate to Storage Policies <storage policy> Right-click the <storage policy> and click Properties. 2. Click the Snapshot tab Select Enable Backup Copy option to enable movement of snapshots to media. Click OK.

Page 33 of 78 The new snapshot copy will only allow NAS attached tape libraries if the storage policy primary copy also uses NAS attached data paths. ENABLE SNAPPROTECT BACKUP FOR A SUBCLIENT Use the steps given below to enable SnapProtect backup for a subclient. 1. From the CommCell Console, navigate to Client Computers NetApp NAS NDMP. Right-click the Subclient and click Properties. 2. From the SnapProtect Operations tab, select the SnapProtect option to enable SnapProtect backup for the selected subclient. Select the NetApp snap engine from the Available Snap Engines drop-down list. Click OK. PERFORM A SNAPPROTECT BACKUP After configuring the required components, you can perform SnapProtect backups to create snapshots of the data and also move the snapshots to the media. The data can be restored from the snapshots when required. 1. From the CommCell Console, navigate to Client Computers NetApp NAS NDMP. Right-click the Subclient and click Backup.

Page 34 of 78 2. Select Full as backup type and Immediate to run the job immediately. Click OK. 3. You can track the progress of the job from the Job Controller or Event Viewer window of the CommCell console. 4. Once the job is complete, view details of job from the Backup History. Right-click the subclient and select Backup History. 5. Click OK. 6. You can view the following details about the job by right-clicking the job: Items that failed during the job Items that succeeded during the job Details of the job Media associated with the job Events of the job Log files of the job. PERFORM A RESTORE It is recommended that you perform a restore operation immediately after your first full backup to understand the process. Follow the steps given below to browse and restore data. Cross-platform restores of NetApp data to Windows/Unix hosts using File System NDMP Restore Enabler is not

Page 35 of 78 supported. 1. From the CommCell Console, navigate to Client Computers NetApp NAS NDMP. Right-click the agent, instance, or backup set that contains the data you want to restore and click All Tasks Browse Backup Data. 2. Click OK. 3. Select the data to restore. Its entire contents will be automatically selected in the right pane. Click Recover All Selected. 4. Specify the Restore Destination and select Restore to same folder if restoring in-place to the same origination location. Type or click Browse to specify a destination path for out-of-place restores. For out-of-place restores, click either Preserve or Remove Source Paths to specify whether the restore operation will keep or remove the specified number of levels from the beginning or end of the source path. Selecting Restore ACLS or Use Direct Access Restore is not applicable when restoring data from a snapshot. 5. Click the Job Initiation tab. Select Immediate to run the job immediately. Click OK.

Page 36 of 78 6. You can monitor the progress of the restore job in the Job Controller or Event Viewer window of the CommCell Console. 7. Once the restore job has completed, right-click the entity (e.g. agent, instance) and click View Restore History. If the entity chosen is the client computer, click View Job History. 8. Click OK. 9. You can view the following details about the job by right-clicking the job: View Restore Items You can view them as Successful, Failed, Skipped or All. View Job Details. View Events of the restore job. View Log files of the restore job. Back to Top SnapProtect Backup - NAS NDMP idataagent Basic Advanced

Page 37 of 78 TABLE OF CONTENTS How does SnapProtect Backup Work Backup Copy Operations Inline Backup Copy Offline Backup Copy Features Supported by Backup Copy Operations Managing Snapshots List Snapshots Mount Snapshots Delete Snapshots Revert Snapshots Schedule a Full SnapProtect Backup Additional Options RELATED TOPICS Support Provides comprehensive information on SnapProtect backup support. Supported Hardware Snapshot Engines Provides comprehensive information on Hardware Snapshot Engines supported by SnapProtect backup. Select the Snapshot Engine available in your environment. NetApp HOW DOES SNAPPROTECT BACKUP WORK The SnapProtect backup includes the following operations: Backup job is scheduled using the CommCell Console. When the backup job is started: The array is accessed to create a snapshot. The snapshot is mounted on the proxy or source computer for post backup operations (For e.g., Scan & Catalog for File System, Integrity checks for Exchange Database). The snapshot is unmounted. This snapshot is used for backup copy operations. This can also be used for restore/mount/revert operations. During the Backup Copy operations: The snapshot is mounted to the source or proxy computer. The mounted snapshot is treated like file system and the required contents are read. The file system backup is performed to Primary Copy of the storage policy. When the backup copy job is finished, the snapshot is unmounted. Data Aging The jobs for the snapshot are pruned based on the retention policy of the snapshot copy. The snapshots related to the pruned jobs are deleted from the array periodically. BACKUP COPY OPERATIONS A backup copy operation provides the capability to copy the snapshots of the data to media. You have the ability to enable/disable backup copy operations for a snapshot copy, i.e., once a backup copy is enabled, the snapshots will be copied to media during a Backup Copy operation. Additionally, the snapshots will be copied to media based on the backup copy rules specified for the snapshot copy. Backup copy operations can be performed during the SnapProtect backup or at a later time. The backup copy operations can be useful for creating additional standby copies of data. You can make additional copies of the backup copies, using auxiliary copy. When selecting/deselecting a job for backup copy operations, ensure that all the dependent jobs (e.g., incremental, differential, etc.) in the complete backup cycle are selected/deselected. Consider the following before performing a backup copy operation: The snapshots are copied to media in a sequential order. If you wish to perform an inline backup copy operation and a previously selected snapshot has not been copied to media, the current SnapProtect backup job will complete without creating the backup copy and you will need to create an offline backup copy for the current backup. INLINE BACKUP COPY Backup copy operations performed during as the SnapProtect backup job is known as inline backup copy. The storage policy should have the Enable Back Copy option selected and the rules for Backup Copy should be configured for the selected storage policy. Follow the steps given below for step-by-step instructions on creating an inline backup copy. 1. From the CommCell Console, navigate to Client Computers <Client> 2. Right-click the Subclient and click Backup.

Page 38 of 78 3. From the Backup Options dialog box, select Full as backup type and Immediate to run the job immediately. 4. Click Advanced. 5. Select Create Backup Copy immediately to create a Backup Copy. 6. Click OK. 7. Click OK. You can track the progress of the backup job from the Job Controller window. OFFLINE BACKUP COPY Backup copy operations performed independent of the SnapProtect backup job is known as offline backup copy. Follow the steps given below for step-by-step instructions on creating an offline backup copy. 1. From the CommCell Console, navigate to Storage Policies <storage policy> Right-click the <storage policy> and click All Tasks Run Backup Copy. 2. Select the Backup Copy Options tab to specify the Number of Simultaneous jobs to run. Select Start new media to copy the data to a different tape or optical media. On a magnetic disk, this option, when selected, creates a new volume folder for the operation. Select Mark media full after successful operation to mark the media that is used for this operation full after the snapshot copy operation has successfully completed. 3. Select the Job Initiation tab. Select Immediate to run the job immediately. Click OK. FEATURES SUPPORTED BY BACKUP COPY OPERATIONS The following features are supported during backup copy operations: Deduplication Content Indexing Data Encryption Data Compression MANAGING SNAPSHOTS

Page 39 of 78 The snapshots of the data created by the SnapProtect backup are also available for various other operations like list, mount, unmount, and delete. LIST SNAPSHOTS The browse operation provides the capability to see the snapshots created for an agent, job, or a snapshot copy. The list of the snapshots displayed is corresponding to the entity selected for the browse operation, for e.g., browsing the snapshots for an agent will display all the snapshots created for the selected agent. You can view volume or disk related information for the snapshots. Follow the steps given below to browse snapshots. 1. From the CommCell Browser, right-click the entity that contains the snapshots you want to browse, click All Tasks List Snaps. 2. The Snaps created during SnapProtect operation dialog box displays a list of all the snapshots created for the selected entity and also displays important information about each snapshot, including the source month path, snap mount path, the snapshot engine, and the source client. Clicking Disk View displays the snapshot name if needed e.g., CV_2_79_1286222629. MOUNT SNAPSHOTS You can mount any available snapshot to access the data included in the snapshot. It is recommended that you select the option to protect a snapshot when it is mounted, as this will ensure that the changes made to the snapshots when it is mounted are not retained when you unmount the snapshot and the snapshot is usable for data protection operations. 1. From the CommCell Browser, right-click the entity that contains the snapshots you want to browse, click All Tasks List Snaps. 2. From the Snaps created during SnapProtect operation dialog box, right-click the snapshot that you wish to mount and select Mount. 3. Click Yes. 4. Specify the destination client and the path on the client in Destination Client and for Unix, the Destination Path field. On a Windows platform, enter a CIFS Share Name. 5. Click OK. 6. Click OK to close the Subclient Properties dialog box. The mounting of snapshots is supported for Unix MediaAgents if NetApp volume security model is a Unix type.

Page 40 of 78 UNMOUNTING A SNAPSHOT 1. From the CommCell Browser, right-click the entity that contains the snapshots you want to browse, click All Tasks and then click the List Snaps command. 2. From the Snaps created during SnapProtect operation dialog box, right-click the snapshot that you wish to unmount and select Unmount. 3. Click Yes when prompted if you want to continue. If the snapshot does not get unmounted, you can select the Force Unmount option to mark the snapshot as unmounted. DELETE SNAPSHOTS Snapshots can either be deleted using job-based pruning or from the list of displayed snapshots when browsing snapshots. Data Aging can used to define the retention rules and pruning of the snapshots. Manual deletion of snapshots is not recommended as the backup jobs corresponding to the deleted snapshots can no longer be used for any data recovery operation and can result in data loss.. 1. From the CommCell Console, navigate to Client Computers <Client>. Right-click the Subclient and click List Snaps. 2. Right-click the snapshot that you wish to delete and select Delete. Before you select a snapshot for deletion, ensure that the snapshot is not mounted. 3. Enter the confirmation text string, erase snapshots. Click OK. All SnapProtect backup jobs corresponding to the deleted snapshot are no longer valid and cannot be used for any data recovery operations. REVERT SNAPSHOTS You can use the revert operation to revert the entire LUN to the point when the snapshot was taken. This operation overwrites any modifications to the data

Page 41 of 78 since the time when the snapshot was created and brings the data back to the point-in-time when the snapshot was created. This option is only available, if the snapshot engine that you are using support revert. Before performing a revert operation, verify the contents of the backup and ensure that you want to perform a revert operation as it is an irreversible operation and reverts the data to the time when the snapshot was created, overwriting all the modifications to data since the snapshot creation. PERFORM A HARDWARE SPECIFIC REVERT 1. From the CommCell Console, navigate to Client Computers <Client>. Right-click the Subclient and click List Snaps. 2. Right-click the snapshot that you wish to delete and select Use hardware revert capability if available. 3. Enter the confirmation text string, confirm. Click OK. All data on the volume will be reverted back, including any Logical Unit Numbers (LUNs) on the volume. Shutdown any applications using the LUNs on this volume before continuing with the revert operation. SCHEDULE A FULL SNAPPROTECT BACKUP The following section provides step-by-step instructions for scheduling a SnapProtect backup. 1. From the CommCell Console, navigate to Client Computers NetApp NAS NDMP. Right-click the Subclient and click Backup. 2. Select Full as backup type and Schedule to schedule the job. Click Configure.

Page 42 of 78 3. Select the appropriate scheduling options. For example: Click Weekly. Check the days you want the run the backup job. Change the Start Time to 9:00 PM Click OK to close the Schedule Details dialog Click OK to close the Backup Options dialog The backup job will execute as per the schedule. 4. Your backup operation will execute according to the specified schedule. ADDITIONAL OPTIONS Several additional options are available to further refine your backup operations. Be sure to read the overview material referenced for each feature prior to using them. The following table describes the additional options: OPTION DESCRIPTION RELATED TOPICS Pre/Post Commands View Snapshot Details The Pre/Post commands for SnapProtect backup can either be executed on the proxy or the Refer to Pre/Post Processes source computer. You can use the Pre/Post Process tab of the Subclient Properties dialog for more information. box to select where you wish to execute the Pre/Post commands. SnapProtect backup supports Pre/Post commands for the agents that support it. You view the details of a snapshot for an agent, job, or a snapshot copy. When you right-click any of these entities, you will be able to browse all the snapshots corresponding to the selected entity. To view details: 1. From the CommCell Browser, right-click the entity that contains the snapshots you want to browse, click All Tasks and then click List Snaps. 2. The Snaps created during SnapProtect operation dialog box displays a list of all the snapshots created for the selected entity and also displays important information about each snapshot, including the source month path, snap mount path, the snapshot engine, and the source client. Select a Job for Backup Copy 3. Right-click the snapshot and click Details to view the snapshot properties. You can select a specific job for creating backup copy. Once selected, the Move Snap to Tape field for the specific job will be changed to Picked (i.e., the next backup copy operation will move this job to media). To pick a job for Backup Copy: 1. Right-click a storage policy containing SnapProtect backup jobs and then click View Jobs. Disable a Job for Backup Copy 2. Right-click the job and then click Pick for Backup Copy. You can prevent a job from being moved to media. You can apply this option to those jobs that were previously selected for moving to media. On selecting this option, the Move Snap to Tape field for the specific job will be changed to Not Picked (i.e., the next backup copy operation will not move this job to media). Backup Copy Job Summary Report Back to Topp To pick a job for Backup Copy: 1. Right-click a storage policy containing SnapProtect backup jobs and then click View Jobs. 2. Right-click the job and then click Do not Backup Copy. Offline Snap Copy Job Summary Report provides job summary details of backup copy jobs for moving snapshots to media. Refer to Backup Copy Job Summary Report

Page 43 of 78 Restore Data - NAS NDMP Clients Topics How To Full System Restore Related Topics Overview Browse/Restore Considerations Vendor Specific Restore Features Two-Way Restore Three-Way Restore Direct Access Restore (DAR) File System NDMP Restore - NetApp and EMC Celerra only VBB Full Destructive Restore - EMC Celerra only Additional Advanced Restore Options for NAS Restore Destinations In-Place Restore Out-of-Place Restore Cross-Platform Restore OVERVIEW The following page describes the agent-specific restore options. Additional restore options are accessible from the Related Topics menu. In addition to the available common restore types, there are several restore types that are specific to the NAS NDMP clients. BROWSE/RESTORE CONSIDERATIONS General The number of tape drives in use on a particular NAS file server can be limited through an option in the Media Management (Service Configuration) tab. This is useful since some file servers have an upper limit to the number of concurrent backup or restore jobs that can be run. The number entered with the Maximum allowed number of drive reservations per NAS Filer option will limit the number of tape drives that can be in use at a given time. For example, if five backup jobs were started for a particular NAS file server, but the number specified with this option was set to four, then the fifth job will be held in a waiting state until one of the jobs completes. Using Direct Access Restore (DAR) with Deduplication may be slower than restoring non-deduplicated data. However, DAR restores are faster than using non-dar restore operations. EMC Celerra Direct Access Restore (DAR) only supports No-Image browse/restore. Non-DAR restore only supports No-Image browse/restore; even if you perform an Image browse, the restore will be a No-Image restore. NetApp To successfully browse and restore data, it is recommended to use the UTF-8 setting for volume language. Please consult with NetApp for implications of changing volume language. Only Image browse is supported. DAR and non-dar restores operate in the following manner: If the root of the backup (i.e., the whole backup) is selected for restore, an Image restore is performed. Example: You have a backup of /vol/vol0 and you select /vol/vol0 to restore. If a directory that is not the root (i.e., not the whole backup) is selected for restore, a No-Image restore is performed. Example: You have a backup of /vol/vol0 and you select /vol/vol0/directory1 to restore. For a NetApp iscsi configuration, the iscsi LUN must be offline before restoring an iscsi file from a backup job. VENDOR SPECIFIC RESTORE FEATURES Support for the following features vary according to vendor. For more information, see NAS Vendor Specific Restore Features for details.

Page 44 of 78 TWO-WAY RESTORE When data is restored to a NAS NDMP file server from its locally-attached, or SANconnected tape drive, this is a two-way restore. In most cases, this is preferable to a three-way restore, because the restored data does not go across the network. In the illustration, a restore from the library to Client A is an example of a two-way restore. Two-way restores can be performed either in-place, or out-of-place. THREE-WAY RESTORE Data can be restored to NAS NDMP file servers which do not have a locally attached tape drive, from a storage device attached to another NAS NDMP file server. In the illustration, a restore from the library to Client A is an example of a three-way restore. This three-way restore process allows many file servers to share a single, centrally located library, or even restore their data from a remote site. A three-way restore can be performed in-place, if the data was backed up using a three-way backup, or out-ofplace if it was not; it can also be restored cross-platform in this manner. When using three way restores, you cannot restore from one type of NAS file server to a different type of NAS file server. For example, you cannot restore from an EMC Celerra file server to a NetApp file server in this scenario. DIRECT ACCESS RESTORE (DAR) Direct Access Restore optimizes the restore operation by allowing the NDMP client to directly access backed up data anywhere in a tape set without having to traverse the tape set sequentially. In a normal restore operation, a large portion of the data from the backup that included the file must be read. In a Direct Access Restore, only the portion of the tape which contains the data to be restored is read. This option is available for each of the NAS NDMP restore types and can save significant time in the restore operation. The following registry keys is automatically created during installation, to control the behavior of large Direct Access Restores: The nrestorelimit registry key (all NAS NDMP clients) specifies how many files/directory names can be sent in a single restore request; between each request, the tape will be positioned to the start of the first tape. Thus, a DAR restore of a tree with 24,000 files/directories would require three restore requests (using the default value of 8192 per request) to be sent to the NAS file server. WHEN TO USE DIRECT ACCESS RESTORE While each environment is different, with many variables that can affect restore efficiency, making it impossible to define when a Direct Access Restore will yield best performance, the following guidelines might be of assistance until speeds can be appropriately evaluated in a specific environment: Generally, the smaller the percentage of a given backup that you are restoring, the greater will be the performance value of using DAR. As the percentage rises above 30-40%, a non-dar restore will start to be the faster choice. A Three-way Restore involves more communications overhead between the library and the NAS file server being restored, and thus sequentially reading the tape becomes the more efficient choice sooner. Because of this, you may find that a non-dar restore is the faster choice even when the percentage of a given backup being restored is under 30%. EFFICIENT NON DIRECT ACCESS RESTORE If you are not using direct access restores, restore performance is still optimized where possible. For instance, if the most recent copy of the data that you want to restore was backed up by an incremental or differential backup, the restore only reads the archive file from that differential or incremental backup, instead of reading the archive files back to the last full backup. FILE SYSTEM NDMP RESTORE (NETAPP AND EMC CELERRA ONLY) A file system NDMP restore is a cross-platform restore, where the data is restored to a computer with a different operating system (e.g., ONTAP on a NetApp NAS NDMP file server) to a file system client with the File System NDMP Restore Enabler installed.

Page 45 of 78 VBB FULL DESTRUCTIVE RESTORE (EMC CELERRA ONLY) A VBB full destructive restore is an out-of-place restore of a block level VBB-enabled backup. To accomplish a full destructive restore, the last full backup of an entire specified volume is restored to a raw file system (rawfs) that is created on a Celerra file server. After the out-of-place restore completes, the volume is brought online to a usable state and an incremental backup can be restored on top of the raw file system. See Perform a VBB Full Destructive Restore for step-by-step instructions. ADDITIONAL ADVANCED RESTORE OPTIONS FOR NAS EXCLUSIVE RESTORE (HITACHI) This option prevents concurrent execution of multiple backup/restore operations on the same file system, allowing no other backup or restore jobs to run on the file system while the current job is running. This can be useful in avoiding possible data inconsistency which can potentially be caused by the following concurrent operations on the same file system: Executing a restore operation during backup processing. Executing a backup operation during restore processing. Executing another restore operation during restore processing. Multiple backup operations can be performed simultaneously without any risk of data loss. OVERWRITE (BLUEARC, ONSTOR) This option allows you to specify that if an item to be restored already exists, that item will be overwritten by the restored item. When this option is not selected (the default): backed up files/directories whose names are the same as those in the restore path are not restored unless they are newer than the existing file/directory. backed up files/directories whose names are different from those in the restore path are restored. RECURSIVE RESTORE (AGAMI, ARCHIVAS, CELERRA, HITACHI) This option specifies that the restore will also include all files and subdirectories of the directory specified, rather than just the specified directory. RESTORE USER AND GROUP QUOTAS (ONSTOR) This option controls the restore of user and group quotas. If set to No, only tree (hierarchical) quota records will be restored (user or group quotas are ignored). RESTORE ENABLE 8.3 NAMES (ONSTOR) This option controls whether to restore file names from tape. If set to Yes, any 8.3 file name that was backed up is restored. However, this can cause a naming conflict. If a naming conflict occurs, the ONStor NAS Gateway posts a warning message and uses a new file name. If set to No, a file name is generated by the file system, which can result in a name that is different from the one that was backed up. RESTORE SUBTREE QUOTAS (ONSTOR) This option controls the restore of tree (hierarchical) quotas. If set to No, this variable restores no tree quota information from tape. If set to Yes, the tree quota information is restored. Restoring tree quota information involves restoring only the default and limit values for a tree. Usage is not restored. RESTORE QTREE CONFIGURATION AND USAGE (ONSTOR) This option controls whether to restore tree (hierarchical) or directory quota information from tape to a live file system. If set to Yes, tree and directory quota configuration information and usage conditions are restored. If set to No, tree and directory quota configuration and usage conditions are left on tape and log messages are generated. RESTORE FILE IDS (AGAMI) This option will perform a File ID perfect restore to an empty file system. A File ID is similar to an inode and cannot conflict within a file system, so this option should only be used when restoring to an empty file system to recover the File ID information along with the files. RESTORE DESTINATIONS By default, the NAS NDMP clients restore data to the same location on NAS NDMP file server from which it originated; this is referred to as an in-place restore. You can also restore the data to a different location in the CommCell, using an out-of-place restore. Keep in mind the following consideration when performing such restores: The destination client must reside in the same CommCell as the client whose data was backed up. The following section enumerates the types of restore destinations that are supported by the NAS NDMP clients. See Restore/Recover/Retrieve Destinations - Support for a list of Agents supporting each restore destination type. IN-PLACE RESTORE Same path/destination

Page 46 of 78 OUT-OF-PLACE RESTORE Same path/destination Different path/destination CROSS-PLATFORM RESTORE File System NDMP Restore - NetApp and EMC Celerra only Restore Data - NAS NDMP idataagents - How To Topics How To Full System Restore Related Topics Perform a File System NDMP Restore (NetApp and EMC Celerra only) Perform Three Way Restore Perform Direct Access Restore Perform a VBB Full Destructive Restore (EMC Celerra only) PERFORM A FILE SYSTEM NDMP RESTORE Before you begin Review the general and agent-specific restore requirements accessed from Restore Backup Data prior to performing any restore. Review the overview material provided in File System NDMP Restore Enabler. This procedure applies to NAS NDMP NetApp and EMC Celerra only. To restore data using a three-way restore: 1. Begin a Browse and Restore procedure. 2. From the Restore Options (General) dialog box, select the name of the file system client from the Destination Computer list. You are required to enter a destination folder, and you can use the browse feature to select this folder on the destination computer. NOTE: Keep in mind that file system clients will only appear in the list if they have the File System NDMP Restore Enabler installed. 3. Continue with the restore procedure. PERFORM THREE WAY RESTORE Before you begin Review the general and agent-specific restore requirements accessed from Restore Backup Data prior to performing any restore. Verify the destination NAS data server is a client in the CommCell. To restore data using a three-way restore: 1. Begin a Browse and Restore procedure. 2. From the Restore Options (General) dialog box, select the name of the destination NAS data server from the Destination Computer list. Keep in mind that the list contains the names of all NAS NDMP clients that are installed in the CommCell. 3. Continue with the restore procedure. PERFORM DIRECT ACCESS RESTORE Before you begin Review the general and agent-specific restore requirements accessed from Restore Backup Data prior to performing any restore. To restore data using a direct access restore: 1. Begin a Browse and Restore procedure. 2. From the Restore Options (General) dialog box, select the Use Direct Access Restore check box.

Page 47 of 78 3. Continue with the restore procedure. PERFORM A VBB FULL DESTRUCTIVE RESTORE Before you begin Review the general and agent-specific restore requirements accessed from Restore Backup Data prior to performing any restore. The full backup that will be restored must have been created with the Volume-Based Backup advanced backup option. Review the overview material provided in VBB Full Destructive Restore. This procedure applies to EMC Celerra only. To restore data using a VBB-enabled full backup on a Celerra file server: 1. Create a raw file system (rawfs) on the Celerra file server. Please see your vendor documentation for details. 2. Begin a Browse and Restore procedure to the last full backup and select the root of a volume. 3. Run an Out-of-place Restore and specify a path such as /.celerra_vol_1078 where 1078 matches the volume name from the nas_fs-list command for that file system. Ensure that Direct Access Restore (DAR) restore option is not selected. 4. After the restore completes, bring the volume online to a usable state. This can be set by modifying the file system to a usable type. 5. To restore incremental backups, browse in time to just before the first Incremental backup was created (after the last Full backup) and just after the last Incremental backup was created. See Browse Data Between a Specified Time for step-by-step instructions. 6. Select the root of the volume and perform an Out-of-place Restore of the incremental backup to the raw file system that was created in Step 1. This restores the incremental backup on top of this file system. Basic Restore Topics How To Related Topics Overview Time Range Options OVERVIEW There are two functions that help you retrieve backed up data from the backup media: Browse and Restore. Browse operations allow you to view the data that has been backed up for a client computer without actually restoring the data. Restore operations retrieve the data from the backup media and restore it to the desired location. In the CommCell Browser, the Browse and various Restore commands appear in the right-click menus at the agent, instance and/or backup set levels, depending on agent. Using the Restore commands, i.e., restoring without browsing, is most appropriate when you want to restore the latest backup job for an agent, instance or backup set and want to retain the current file structure. In certain situations and for supported agents, Restore operations can run without utilizing the Browse feature. For example, if you know the path/name of the volume of the data that you want to restore, you can restore it without browsing. In these agents, this procedure is most appropriate when the number of paths for the data that you want to restore is small or when the data that you want to restore is at a single volume. If you want to restore data from many different paths or volumes, you should probably select the data from the Browse window. TIME RANGE OPTIONS In a Basic Restore, point-in-time data can be restored by specifying time range options in the Advanced Restore Options (Time Range) dialog box. See Time Range Options for Basic Restore for step-by-step instructions. When a time range is specified for a Basic Restore, the latest version of the backup job within the given time range will be restored.

Page 48 of 78 Basic Restore - How To Topics How To Related Topics Basic Restore Time Range Options for Basic Restore BASIC RESTORE Before You Begin: Review the general and agent-specific restore requirements accessed from Restore Backup Data prior to performing any restore operation. To restore data without using browse: 1. From the CommCell Browser, right-click the agent, instance or backup set that contains the data you want to restore, click All Tasks and then click the available Restore command (command names vary by agent). 2. In the Restore dialog box, type the starting path of the data you want to restore. 3. From the Restore Options and Advanced Restore Options dialog boxes, select the restore options that you want to use. When you accept all the default settings, you will be restoring the selected data to its original location. See Restore Backup Data for complete information on the agent-specific restore options. 4. After completing your selections, you can either start an immediate restore or schedule the restore. If you want to schedule the job, click the Job Initiation tab from the Restore Options dialog box, click Schedule, and enter your selections in the Schedule Details (Schedule Details) dialog box. Clicking OK from this dialog box saves your schedule. See Scheduled Data Recovery Operations for an overview of this feature. If you want to run the job now, accept or click Run Immediately in the same tab and then click OK. You can monitor the progress of the restore job in the Job Controller. While the job is running, you can right-click the job in the Job Controller and select Detail to view information on the job. After the data has been restored, you will see a job completion message in the Job Controller and Event Viewer. TIME RANGE OPTIONS FOR BASIC RESTORE Before You Begin: Review the general and agent-specific restore requirements accessed from Restore Backup Data prior to performing any restore operation. To provide time range options for basic restore: 1. From the CommCell Browser, right-click the agent, instance or backup set that contains the data you want to restore, click All Tasks and then click the available Restore command (command names vary by agent). 2. In the Restore dialog box, type the starting path of the data you want to restore. 3. From the Restore Options and Advanced Restore Options dialog boxes, select the Time Range tab. 4. In the Advanced Restore Options (Time Range) dialog box, clear the Show Deleted Items option, if required. In the Specify Restore Time area select the Time Zone for the time range options. Select the Exclude Data Before option and select the start date and time from which you wish to restore data, and select the Browse Data Before option and select the end date and time until which you wish to restore data. 5. Click OK in the Advanced Restore Options dialog box. 6. Click OK in the Restore Options dialog box to execute the restore. Back To Top Browse and Restore Topics How To Related Topics

Page 49 of 78 OVERVIEW There are two functions that help you retrieve backed up data from the backup media: browse and restore. In the CommCell Browser, the browse and variously-named restore commands appear, depending on agent, in the right-click menus at the agent, instance and/or backup set levels. Browse operations allow you to view data that has been backed up by the agent on the client computer and select all or some of that data. Depending on the agent, there are several options available to customize your browse. See Browse Data for comprehensive information on Browse operations. Restore operations allow you to retrieve data from backup media and restore it to the desired location. Restoring without browsing is most appropriate when you want to restore the latest backup job for an agent, instance or backup set and want to retain the current file structure. See Basic Restore for more information on restoring without using browse. Browse and Restore The Browse and Restore procedure is a sequential procedure that combines the two procedures. When you select a Browse command from the CommCell Browser, you can define and run one of many potential browse sequences. At the end of the browse, when you are looking at the resulting information presented in the Browse window, you can continue with a restore procedure simply by selecting data and clicking the Recover All Data button. As with the browse, depending on the agent, there are several options available to customize your restore. Perform a browse and restore operation when you want to: restore from an earlier backup restore only select files/objects restore deleted files/objects when you don't want or don't need to retain the current file structure utilize browse options Browse and Restore - How To Topics How To Related Topics BROWSE AND RESTORE Before You Begin: Review the general and agent-specific restore requirements accessed from Restore Backup Data prior to performing any restore operation. To browse and restore data: 1. From the CommCell Browser, right-click the agent, instance, backup set, or Legal hold set (for Legal Hold data) that contains the data you want to restore, click All Tasks and then click the available Browse command (command names vary by agent). 2. Run a browse operation. See Browse Data for a list of customized browse operations and their step-by-step instructions. If you accept all defaults, you will be browsing the latest backups for the selected data. 3. From the Browse window, Select Objects From the Browse Window for Restore. 4. From the agent's Restore Options and Advanced Restore Options dialog boxes, select the restore options that you want to use. For agents with multiple tabs, do not click OK until you have used all of the desired tabs. When you accept all the default settings, you will be restoring the selected data to its original location. See Restore Backup Data for access to complete information on the agent-specific Restore Destination options and procedures available. 5. When restoring encrypted data, refer to Data Encryption for comprehensive feature information and procedures for using the Encryption tab of the Advanced Restore Options dialog box. 6. After completing your selections, you can either start an immediate restore or schedule the restore. If you want to schedule the job, click the Job Initiation tab from the Restore Options dialog box, click Schedule, schedule the job, and then click OK. If you want to run the job now, accept or click Run Immediately in the same tab and then click OK. While the job is running, you can right-click the job in the Job Controller and select Detail to view information on the job. After the data has been restored, you will see a job completion message in the Job Controller and Event Viewer. Back To Top

Page 50 of 78 Backup Sets - NAS NDMP Clients Topics How To Related Topics Overview Configurable Properties Multiple Backup Set Considerations for NAS NDMP Clients Using Backup Sets OVERVIEW After adding a NAS NDMP client, the system automatically creates a default backup set, which contains a default subclient. After installation, you have the option of defining a User Create Backup Set, which also will contain a default subclient. See Backup Sets for information on the different types of backup sets. CONFIGURABLE PROPERTIES You can view or change the backup set configuration from the Backup Set Properties dialog box. The following information can be configured. MAKE THIS THE DEFAULT BACKUP SET Select to designate this backup set as the default backup set. Otherwise, leave the check box cleared. IMAGE BACKUP SET A SnapMirror to Tape (aka smtape) block backup is supported for NetApp file servers running ONTAP 8.0 or higher. These types of backups are useful if the volumes on the filers contain mirrored snapshots. Moving mirrored snapshots to tape saves filer disk space and provides fast point-in-time volume recovery of mirrored data. To enable this feature, see Enable an Image Backup Set for step-by-step instructions. MULTIPLE BACKUP SET CONSIDERATIONS FOR NAS NDMP CLIENTS Consider the following when creating and using multiple backup sets for NAS NDMP clients: If multiple backup sets are defined for a NetApp client, then the user-defined backup sets can only run full backups, but there are no limitations on the type of backups that can be run for the default backup set. If multiple backup sets are defined for a NAS NDMP client (except Netapp), only full backups can be run on the second backup; incremental or differential backups are not supported. Backup Sets - NAS NDMP idataagents - How To Topics How To Related Topics Change Default Backup Set/Archive Set Designation Create Backup Sets/Archive Sets Configure a Backup Set/Archive Set Enable an Image Backup Associate a Subclient to a Storage Policy Change Account for Accessing Databases/Applications Change Account for Executing Pre/Post Commands (Data Protection) Rename a Backup Set/Archive Set Delete a User-Defined Backup Set/Archive Set Preserve the File Access Time CHANGE DEFAULT BACKUP SET/ARCHIVE SET DESIGNATION

Page 51 of 78 To change the default backup set or archive set designation: 1. From the CommCell Browser, right-click the icon for any supported backup set or archive set that is not currently the default and then click Properties. 2. From the General tab of the Backup Set/Archive Set Properties dialog box, select the appropriate option to Make this the default backup set or Make this the default archive set. 3. Click OK to save your settings. CREATE BACKUP SETS/ARCHIVE SETS To create backup sets/archive sets for the client computer: 1. From the CommCell Browser, locate the correct client computer node, right-click the idataagent, Agent or instance node (depending on your agent's functionality) for which you want the backup set/archive set created, select All Tasks and then click Create New Backup Set or Create New Archive Set. 2. For most agents, from the Create New Backup Set or Create New Archive Set dialog box, enter a New Backup Set Name or New Archive Set Name (up to 32 characters) of the backup set/archive set that you want to create. For the DB2 or DB2 DPF idataagent, from the same dialog box, click the desired database (backup set) name under Available DB Names and move this name under Selection. NOTES For DB2 or DB2 DPF, to prevent archive log backup failures, ensure that the name that you select is the actual name of the database and not the alias name for the database. If the database name and the corresponding alias name are different, both names are displayed under Available DB Names; if both names are the same, the name that is displayed is the database name. To find out about database names and their aliases, run the following command as a DB2 or DB2 DPF instance owner on the DB2 or DB2 DPF client: db2 list db directory. 3. Where applicable, if you want to designate this backup set/archive set as the default backup set/archive set, select Make this the Default backup set or Make this the Default Archive Set; otherwise, leave the check box cleared. 4. For most agents, verify that the storage policy copy associated with the default subclient is the storage policy that you want. If you want to select a different storage policy, click the storage policy box and select the one you want from the list. If the agent supports a system-state subclient, repeat this step for that subclient. For the DB2 or DB2 DPF idataagent, to establish a storage policy for all the log files, click the storage policy in the list provided. 5. Where applicable, if you want to create additional subclients within this backup set/archive set: Click Add. Follow Create a New Subclient procedure. Repeat this step for each additional subclient that you want to define within this backup set/archive set. When all subclients have been added, click OK. A message will advise you to schedule backups for your new backup set. It is recommended that you elect to set a schedule now. You can also associate this backup set/archive set with an All Agent Types schedule policy (which is automatically created by the system, or can be a user-defined Data Protection schedule policy). If you have already associated a schedule policy at a previous level (Agent, Client, or Client Computer Group) the schedules defined in the Schedule Policy will be automatically applied to the new backup set/archive set. See Schedule Policy for more information. If you want to associate this backup set/archive set with an All Agent Types schedule policy, click Associate with Generic Schedule Policy, and then select that schedule policy from the drop-down list box. Click OK. If you have selected to define a schedule for this backup set/archive set: Click Schedule. If applicable, from the Backup Options dialog box, select the type of backup that you want to schedule. If you want to set Advanced Backup/Archive Options, click Advanced. After selecting the backup type and any advanced options, click OK. The Schedule Details dialog box appears. From the Schedule Details tab, select the scheduling options that you want to apply, then click OK. If you don't want to create a backup/archive schedule at this time, click Do Not Schedule, and then click OK. The new backup set/archive set is displayed in the CommCell Browser. A content example for NetWare File System is SYS:\public, and an example for NDS content is OU=prospects.O=engineering.[Root]. CONFIGURE A BACKUP SET/ARCHIVE SET To change the configuration of a backup set, archive set or SQL Server idataagent database:

Page 52 of 78 1. From the CommCell Browser, right-click the backup set or archive set whose configuration you want to change, and then click Properties from the shortcut menu. 2. From the General tab, change one or more of the following fields as appropriate for your agent: Backup Set Name - The field accepts 32 characters. Archive Set Name - The field accepts 32 characters. Storage Policy for All Log Files User Account - For the DB2 or DB2 DPF idataagent, you can add/modify an application/database user account. See the DB2 idataagents section in User Accounts and Passwords for more information. Make this the default Backup Set - When selected and committed, this option will make this the default backup set on this client computer. Make this the default Archive Set - When selected and committed, this option will make this the default archive set on this client computer. Use Change Journal (Recommended) or Use Classic File Scan which includes (Check archive bit during backups and/or Preserve File Access Time) settings which determine the way subclients within the backup set conduct incremental and differential backups (For an explanation of this field, see Setting the Archive Bit Attribute.) Use Data Classification - Specifies that the Data Classification scan is used to determine whether files have been modified for all subclients within the backup set. Select to have data on compressed volumes decompressed before being sent to the backup media. See Decompress Data before Backup for more information. (NetWare File System only.) 3. If your agent uses the Backup tab, click Edit Rules for the appropriate subclient type. You can elect to have the system automatically convert the type of backup under the listed conditions. Click OK to save your backup rules configuration changes. Without setting this option, if one of these conditions exists your backup will not take place. Subclient Backup Conversion Rules are defined for default subclients and for SQL Server file/file group subclients. 4. Click OK. Exchange Mailbox If you disable the auto-discovery feature, newly created mailboxes will not be backed up unless they are manually discovered and assigned to a subclient. ENABLE AN IMAGE BACKUP SET Before You Begin See SnapMirror to Tape for an overview of this feature. To enable an image backup: 1. From the CommCell Browser, right-click the icon for any supported backup set or archive set that is not currently the default and then click Properties. 2. From the General tab of the Backup Set/Archive Set Properties dialog box, select Image Backup Set. 3. Click OK to save your settings. When the option is selected, the next backup will be converted to a Full. ASSOCIATE A SUBCLIENT TO A STORAGE POLICY To associate a subclient to a storage policy: 1. From the CommCell Browser, right-click the subclient whose associated storage policy you want to change, then click Properties from the shortcut menu. 2. Click the Storage Device tab of the Subclient Properties dialog box. 3. From the Storage Policy list of the Data Storage Policy tab, select a data storage policy to associate with this subclient. If necessary, click the Create Storage Policy button to create a new storage policy to which the subclient can then be associated. 4. From the Changing a Storage Policy window select the next type of backup operation. Click OK. 5. If applicable for your agent, you can change the number of data streams from the Number of Data/Database Backup Streams field. 6. If applicable for your agent, click the Log Storage Policy tab and select a storage policy to associate with this transaction log subclient from the Transaction Log Storage Policy list. Also, you can set the Number of Transaction Log Backup Streams from this tab. 7. Click OK to save your changes and close the Subclient Properties Storage Device tab.

Page 53 of 78 CHANGE ACCOUNT FOR ACCESSING DATABASES/APPLICATIONS To change a user account for accessing DB2 databases: 1. From the CommCell Browser, expand the tree if necessary to view the desired level icon. From the agent level, right-click the agent icon, click All Tasks from the short-cut menu, click New Instance, and go to the next step. From the instance level, right-click the instance icon, click Properties from the short-cut menu, and go to Step 3. From the backup set level, right-click the backup set icon, click Properties from the short-cut menu, and go to Step 4. 2. Use the Creating New Instance dialog box to create and configure the instance. Thereafter, from the General tab, click the Change button associated with the User Account information. Then go to Step 5. 3. From the General tab of the Instance Properties dialog box, click the Change button associated with the User Account information. Then go to Step 5. 4. From the General tab of the Backup Set Properties dialog box, ensure that the Connect as a Different User option is selected. Then click the Change button associated with the User Account information. 5. Enter the required information in the Set DB2 User Account dialog box. 6. Click OK to save the settings. To change a user account for accessing Oracle or SAP for Oracle applications on Windows not associated with QR Agent: 1. From the CommCell Browser, expand the tree if necessary to view the desired level icon. From the agent level, right-click the agent icon, click All Tasks from the short-cut menu, and click New Instance (Oracle SID). From the instance level, right-click the instance icon and click Properties from the short-cut menu. 2. From the General tab, click the Change button associated with the User Account information. 3. Enter the required information in the Impersonate NT User dialog box. 4. Click OK to save the settings. To change a user account for accessing Oracle applications for QR Agent: 1. From the CommCell Browser, expand the tree if necessary to view the QR agent icon. Then right-click the icon and click Properties. 2. From the Authentication tab, click the Oracle sub-tab. 3. From the Oracle sub-tab, either click Add Instance or select an Oracle instance to edit and then click Edit Instance. 4. From the Add Oracle Instance to QR Agent dialog box, click Change. 5. Enter the required information in the Impersonate NT User dialog box. 6. Click OK to save the settings. To change a user account for accessing Informix, Oracle, or SAP for Oracle applications on Unix: 1. From the CommCell Browser, expand the tree if necessary to view the desired level icon. From the agent level, right-click the agent icon, click All Tasks from the short-cut menu, click New Instance, and go to the next step. From the instance level, right-click the instance icon, click Properties from the short-cut menu, and go to Step 3. 2. Use the New Instance dialog box to create and configure the instance. 3. From the General tab of the Instance Properties dialog box, do one of the following, as appropriate. For Informix, type the name of the user account in the INFORMIX USER field. For Oracle or SAP for Oracle, type the name of the user account in the ORACLE USER field. 4. Click OK to save the settings. CHANGE ACCOUNT FOR EXECUTING PRE/POST COMMANDS (DATA PROTECTION) To change a user account for executing pre/post commands for Data Protection jobs: 1. From the CommCell Browser, expand the tree to view the appropriate level icon for the affected agent. From the agent, instance/partition, or backup set/archive set level, right-click the appropriate icon, click All Tasks, and click New Subclient from the short-cut menu. From the subclient level, right-click the subclient icon and click Properties from the short-cut menu. 2. From the Subclient Properties dialog box, create and/or configure the subclient as appropriate. Then click the Pre/Post Process tab.

Page 54 of 78 3. From the Pre/Post Process tab, click Change. 4. From the User Account dialog box, select one of the account options. If you select Impersonate User, type the appropriate user name and password. 5. Click OK to save the settings. RENAME A BACKUP SET/ARCHIVE SET To rename a backup set or archive set: 1. From the CommCell Browser, right-click the icon for the appropriate backup set or archive set and then click Properties. 2. From the General tab of the Backup Set/Archive Set Properties dialog box, type the desired name in the Backup Set or Archive Set field. 3. If you want to make this renamed backup set/archive set the default backup set/archive set, select the corresponding check box (where applicable). 4. Click OK to save your settings. DELETE A USER-DEFINED BACKUP SET/ARCHIVE SET Before You Begin Each agent that utilizes backup sets/archive sets requires the default backup set/archive set in its configuration; therefore, you cannot delete a default backup set/archive set using this procedure. If you want to delete a default backup set/archive set, you must uninstall the agent software that contains it. The system does not allow you to delete a backup set/archive set if one of its subclients is being backed up/archived. Any attempt to delete a backup set/archive set under such a condition causes the deletion to fail. If a data protection operation is in progress, do one of the following: Wait for the data protection job to complete. Kill the data Protection job using the Job Manager. When you delete a backup set/archive set, several actions occur: The backup set/archive set, its corresponding subclients, and any data that may have been backed up/archived from the backup set/archive set are logically deleted. Once the backup set/archive set is deleted, you can no longer access the corresponding data for restore/recovery purposes. All job schedules and job histories that pertain to the subclients of the deleted backup set/archive set are deleted. To delete a user-defined backup set or archive set: 1. From the CommCell Browser, right-click the user-defined backup set/archive set that you want to delete, select All Tasks and then click Delete. 2. A confirmation message is displayed, asking if you want to delete the backup set/archive set with all of its subclients. Click Yes to continue the deletion, or click No to cancel the deletion and retain the backup set. 3. If you clicked Yes in the previous step, then the Enter Confirmation Text dialog will appear, indicating that all the data in the backup set/archive set will be permanently removed. To confirm this action and continue with the deletion, type erase and reuse media in the entry space provided on this dialog. Click OK. The system will delete the selected backup set/archive node, the subclient nodes contained within it, and remove them from the CommCell Browser along with any associated data. PRESERVE THE FILE ACCESS TIME To preserve the file access time: 1. From the CommCell Browser, right-click the desired file system backup set node, and then click Properties from the shortcut menu. 2. From the General tab, select the Preserve File Access Time option. 3. Click OK to save your change.

Page 55 of 78 Subclients - NAS NDMP Topics How To Related Topics Overview Configurable Properties Things to Consider when Creating and Configuring NAS NDMP Subclients Common Considerations Load-Balancing Considerations NetApp NAS NDMP OVERVIEW The following table shows subclient creation and configuration details specific to NAS NDMP idataagents. AGENT NAS NDMP idataagent Type of Data NAS data in volumes, file systems, etc. Default Subclient created during install of the Agent Supports Default Subclient Supports User Defined Subclient Contents of the default subclient when userdefined subclient is present Yes Yes Yes content not assigned to other subclients, unless otherwise configured* Other Types of subclients supported by the Agent None Notes *See Caution Against Reconfiguring Default Subclient Content. The default subclient that is created during install is defined as /, which serves as a catch-all entity. This default subclient will backup all volumes and file systems on the file server that is not included in another subclient. For more information, see Default Subclients. Because a NAS file server may consist of many file systems, you can create User-Defined Subclients to point to the specific file system (or portion of a file system) that you want to back up. These subclients can contain a unique file system or unique portion of a file system. If you want to back up different directories on the file server at different times, then you must create additional user-defined subclients for these directories in order to back up that portion of the data. For example, a file server has two directories that you want backed up. Create a user-defined subclient that consists of /fs1/dir1 and another user-defined subclient that consists of /fs1/dir2. Each subclient, when it is backed up or restored, establishes a logical channel through which data can travel to or from the backup media. As you configure the subclient, all possible volumes are shown. Add any subdirectories to the volume. For BlueArc NAS NDMP filers, subclient content is written as a composition of the following: fixed text ("/ VOLUME /" note that this is slash followed by two underbars, and VOLUME followed by two underbars and another slash), file system name, and then the path in the file system to be backed up. For example, / VOLUME /FS1/dir1. You can schedule the backups of the default subclient and user-defined subclients either at different times or simultaneously. Splitting the backups into two or more time periods can be useful if you need to stage the backups of a large client around a particularly busy time of network or client utilization. Data can be excluded from a backup. See Backup Filters for NAS NDMP Subclients for more information. CONFIGURABLE PROPERTIES Once installed, the agent is configured and is therefore able to manage the data or volumes on the client computer. However, you can change certain aspects of the subclient configuration to manage the data in the manner that best suits your needs. You can view or change the subclient configuration from the Subclient Properties dialog box. The following information can be configured. ACTIVITY CONTROL You can enable or disable all operations for this CommCell object and all objects below it. For more information, see Activity Control. CONTENT/DATABASES You can define the content of the subclient. Most agents include a configure button that displays a dialog where you can add or modify the data included as subclient content. For step-by-step instructions, see Configure Subclient Content. Regular expressions are not supported in the content path.

Page 56 of 78 DATA ENCRYPTION You can enable or disable the encryption of data for transmission over unsecure networks and for storage on media. For more information, see Data Encryption. The Data Encryption tab is not available for BlueArc, Celerra, and Hitachi idataagents. DATA PATHS You can view the data paths associated with the primary storage policy copy of the selected storage policy or incremental storage policy. You can also modify the data paths for the subclient including their priority. For additional information, see Configuring Alternate Data Paths for Subclients. DATA PROTECTION FILTERS You can perform the following functions: Define data protection filters to exclude specified subclient data from being backed up or archived. For more information, see Filters. NUMBER OF DATA READERS Specify the number of simultaneous backup data streams allowed for this subclient. For best performance, this should be set no higher than the number of physical drives that hold this subclient's data, except for specialized hardware such as RAID. For more information, see Automatic File System Multi- Streaming. PRE/POST PROCESSES You can add, modify or view Pre/Post processes for the subclient. These are batch files or shell scripts that you can run before or after certain job phases. For more information, see Pre/Post Processes. STORAGE POLICIES You can associate the subclient to a storage policy. For more information, see Storage Policies. SUBCLIENT NAME You can rename a user-defined subclient. USER SECURITY You can perform the following functions: Identify the user groups to which this CommCell object is associated. Associate this object with a user group. Disassociate this object from a user group. For more information, see User Administration and Security. USER ACCOUNTS You can define an account with permissions to execute Pre/Post commands for the agent's archive, backup, or volume creation jobs. See NAS NDMP Agents: Other User Accounts in User Accounts and Passwords for more information. THINGS TO CONSIDER WHEN CREATING AND CONFIGURING NAS NDMP SUBCLIENTS When creating and configuring subclients for NAS NDMP idataagents, keep in mind the following considerations: COMMON CONSIDERATIONS Some file servers do not support filters. For backup filter considerations, see Backup Filters for NAS NDMP Subclients. Consider the following when using "/" as subclient content: If the content of the default subclient is /, then the content is every root volume path not included in another subclient. Defining / for the content in a user-defined subclient is not valid; it is only valid in the default subclient. Caution Against Re-configuring Default Subclient Content We recommend that you do not re-configure the content of a default subclient because this would disable its capability to serve as "catch-all" entity for client data. As a result, the likelihood that some data will not get backed up or scanned for archiving would increase. LOAD-BALANCING CONSIDERATIONS A Windows File System client viewed in the CommCell Browser represents a single physical computer with idataagent software installed on it. By contrast, a NAS NDMP client viewed in the browser represents not a physical computer with idataagent software installed, but rather a NAS NDMP file server and the ability for any MediaAgent in the CommCell to back up its data. This is an important distinction; when Windows File System idataagent software is installed on a computer, that computer must perform all of the job processes required for backup, restore, and Auxiliary Copy jobs for its data; by contrast, for a NAS NDMP client, these jobs and thus their associated processes can be made to run on different MediaAgents; this allows you to load-balance these processing

Page 57 of 78 tasks for what often proves to be very large quantities of data, ensuring that no single computer is overburdened. If load-balancing such job processes among multiple machines is an objective, consider the following: If you do not use Alternate Data Paths, do the following to allow job processes to be distributed among the different available MediaAgents: Configure drive pools on multiple MediaAgents so that the NAS NDMP jobs will not all run on a single MediaAgent. See Master Drive Pools, Drive Pools and Drives. Configure multiple Storage Policies, each using a different MediaAgent and drive pool. See Storage Policies. Distribute the data to be protected among multiple subclients. See Configure Subclient Content. Associate each subclient to a different Storage Policy. See Associate a Subclient to a Storage Policy. This type of configuration will cause backup, restore, and Auxiliary Copy jobs for each subclient to be distributed among different MediaAgents; therefore, the processor load for these jobs will occur on different machines. If you do use Alternate Data Paths, the load-balancing of the job processes described above can be achieved just as effectively in addition to the network load-balancing and fault-tolerance that the Alternate Data Paths feature provides. For more information, see Alternate Data Paths (GridStor). NETAPP NAS NDMP To include all the data in a volume, define a subclient at the volume level. To schedule separate backups for different directories: Define a subclient at the volume level (e.g., /vol/volume1). This subclient will be used to back up any data on this volume not included in other subclients. When backing up this subclient, the sub-directories of this volume included in other subclients will be excluded from this backup. Note that NetApp has a limitation of 32 exclusions, so the total number of directories in other subclients plus the total number of items on the filter tab must not exceed 32 items. Define one or more subclients with paths within the volume. Each subclient can contain one or more paths. These subclients can be backed up in parallel by scheduling jobs to run at the same time and with backup resources available. The paths within a subclient can be backed up in parallel by setting the number of data readers on the subclient (and having backup resources available). Back to Top CAUTION: NetApp file servers do not support excluding a specific directory path. When excluding a path from another subclient, only the directory name is excluded, not the specific directory. Any file or directory with that name will also be excluded from the backup. Ensure that the directory name is unique and is not used in any other path on any level. For example, suppose "/vol/vol10" is in one subclient and "/vol/vol10/hardware" is in another subclient. When "/vol/vol10" is backed up, "HARDWARE" is automatically excluded. The effect of this exclusion will be that "/vol/vol10/hardware" is excluded AND any other file or directory with that name will also be excluded. So, if there is a directory "vol/vol10/californiaoffice/hardware", it will also be excluded. Subclients - NAS NDMP - How To Topics How To Related Topics Add/Edit a Data Protection Filter for a Subclient (BlueArc, EMC Celerra, NetApp) Associate a Subclient to a Storage Policy Associate or Disassociate a User Group to a Subclient Change Account for Executing Pre/Post Commands (Data Protection) Configure a Subclient for Pre/Post Processing of Data Protection Operations Configure Subclient Content Configure the Subclient for Data Encryption (Backup using NDMP Remote Server) Configure a Subclient for Tape Silvering Create a New Subclient Delete a Data Protection Filter from a Subclient (BlueArc, NetApp) Delete a User-Defined Subclient Enable or Disable Data Protection Operations Enable or Disable Hardware Compression (BlueArc, EMC Celerra, Hitachi) Remove a Process from Pre/Post Processing of Data Protection Operations Rename a Subclient

Page 58 of 78 Set the Network Bandwidth and Network Agents for a Data Protection Operation View Data Paths View Subclient Content ADD/EDIT A DATA PROTECTION FILTER FOR A SUBCLIENT Before You Begin Review Filters. Do not change the data protection or discovery filter of a subclient that has a data protection operation in progress. The system does not allow you to add entries that are not content of a particular subclient to that subclient's filter. For BlueArc and EMC Celerra (running at least DART OS 5.6.x) subclients, the filter string with or without wildcards must match the name or path of the file or directory being filtered. For NetApp subclients only name type filters (with wildcards) are supported: You cannot enter paths as a filter (e.g. /vol/vol0/data1). Since NetApp does not support the use of paths in filters, if there are multiple files with the same name, even though they may be in different directories, all of them will be excluded from backups. Name of the file or directory must exactly match the filter string. You can specify a maximum of 32 strings in the exclude list. Select the desired procedure: To add a data protection or discovery filter for a subclient To edit a data protection filter for a subclient Required Capability: Capabilities and Permitted Actions To add a data protection or discovery filter entry for a subclient: 1. From the CommCell Browser, right-click the subclient whose data protection or discovery filter you want to add, and then click Properties from the shortcut menu. 2. Click the Filters tab of the Subclient Properties dialog box. 3. For Exchange Mailbox, Exchange Mailbox/Public Folder Archiver Agents and Exchange Compliance Archiver, to specify a mailbox or folder that you want to exclude from data protection operations: Click the upper Add button. From the Browse window, expand the mailbox tree of the client computer. Click the mailbox or folder that you want to exclude from the backup/archive operations on the selected subclient, and then click Add. (Repeat this step for each additional entry.) From the Browse window, click OK. The mailboxes or folders that you selected appear as entries in the upper pane. Repeat this step if you want to add more mailboxes and/or folders to the filter. 4. For NAS NDMP idataagents, click the Add button and, in the input window, type the name of the file, directory, (or path for BlueArc) that you want to exclude from the backups and click OK. The name displays as an entry in the Exclude these files/folders/patterns pane. Repeat this step if you want to add more files, directories, or paths to the filter. 5. For SharePoint Server idataagents, to specify a URL/file/folder/pattern that you want to exclude from data protection operations or to specify an exception filter for database backup sets, do one of the following: Click the Add button next to Exclude these files/folder/patterns: input window and type the URLs of site collections that you want to exclude from the backups and click OK. The site collection displays as an entry in the Exclude these files/folders/patterns pane. Wildcards are supported. See Wildcards for more information. Repeat this step if you want to add more URLs, files, directories, or paths to the filter. Click the Add button next to Except for these files/folders: input window and type the URLs/folders of site collections that you want to be exceptions for the exclusion filter and click OK. These exceptions will be included in the data protection operations. Wildcards are not supported for exception filters. 6. For Exchange Public Folder idataagents and SharePoint Server idataagent, to specify a workspace/folder that you want to exclude from the backups, click the upper Browse button and expand the idataagent of the client computer. Click the workspace/folder that you want to exclude from the backups and then click Add. Repeat this step for each additional entry. 7. For Windows/Unix/Macintosh File System idataagents, File Archiver for Windows/Unix Agents, and ProxyHost idataagent, to specify a file/folder/directory that you want to exclude from data protection operations, do one of the following: Click the upper Add button and, in the Enter Path window, type the complete path (including drive letter) of the file/folder/directory that you want to exclude from the backups/archive operations. Repeat this step if you want to add more files/folders/directories to the filter. Click the upper Browse button and expand the file system of the client computer. Click the file/folder/directory that you want to exclude from

Page 59 of 78 backups/archive operations and then click Add. Repeat this step for each additional entry. 8. For NetWare File System/NDS idataagents, to specify data that you want excluded from the backups, do one of the following: To manually enter the path: Click the Add button. In the Input window, type the complete path (e.g., VOL1:\demo\disk2) of the data that you want to exclude. Click OK. (The path that you typed displays as an entry in the upper pane.) Repeat this step if you want to exclude more data. To browse and select a path: Click the Browse button. From the Backup Data window, expand the file system or NDS tree of the NetWare server. Select the data that you want to exclude, and then click Add. Repeat this step for each additional entry. From the Backup Data window, click OK. The data that you selected displays as entries in the upper pane. 9. For Lotus Notes Database and Lotus Notes Document idataagents, to specify a file or folder that you want to exclude from discovery, do one of the following: Select the Pattern/path to be excluded field. Then type in a file or folder that you want to exclude. The format of the entry should start with a slash (\). The path entered is always relative to the data path of the partition. Then click Add. Repeat this step for each additional entry. Click the upper Browse button and expand the file system of the client computer. Click the file or folder that you want to exclude from the backups and then click Add. Repeat this step for each additional entry. 10. For Exchange Mailbox, Exchange Mailbox/Public Folder Archiver Agents and Exchange Compliance Archiver, to specify a wildcard pattern of the folders that you want to exclude across all mailboxes within the subclient: Click the lower Add button. In the Input window, type the wildcard pattern of the folders that you want to exclude from backup/archive operations on the selected subclient. Click OK. The path that you typed appears as an entry in the lower pane. Repeat this step if you want to add more entries to the filter. 11. For Exchange Public Folder idataagents and SharePoint Server idataagent, to specify an exception to an excluded workspace/folder (i.e., a folder/document that you want included in the backups, but whose parent directory has been excluded), click the lower Browse button and expand the idataagent of the client computer. Click the workspace/folder that you want to include in the backups and then click Add. Repeat this step for each additional entry. 12. For Windows/Unix/Macintosh File System idataagents, File Archiver for Windows/Unix Agents, and ProxyHost idataagent, to specify an exception to an excluded folder/directory (i.e., a file or folder/directory that you want included in the data protection operations, but whose parent folder/directory has been excluded), do one of the following: Click the lower Add button and, in the Enter Path window, type the complete path (including drive letter) of the file/folder/directory that you want to include in the backups/archive operations. Repeat this step if you want to add more exceptions to the filter. Click the lower Browse button and expand the file system of the client computer. Click the file/folder/directory that you want to include in the backups/archive operations and then click Add. Repeat this step for each additional entry. 13. For NetWare File System/NDS idataagents, to specify an exception to an excluded directory or NDS container (i.e., data that you want included in the backups, but whose parent directory or NDS container has been excluded), do one of the following: To manually enter the path: Click the Add button. In the Input window, type the complete path (e.g., VOL1:\demo\disk2\readme) of the data that you want to include. Click OK. To browse and select a path: Click the Browse button. From the Backup Data window, expand the file system or NDS tree of the NetWare server. Click the file or folder that you want to include in the backups and then click Add. Repeat this step for each additional entry. Click OK. The selected data displays as entries in the lower pane. 14. Click OK to save your changes. Required Capability: Capabilities and Permitted Actions To edit a data protection filter entry for a subclient: 1. From the CommCell Browser, right-click the subclient whose data protection filter you want to edit, and then click Properties from the shortcut menu. 2. Click the Filters tab of the Subclient Properties dialog box. 3. Click the filter entry that you want to edit, and then click the Edit button associated with that pane. 4. Type the changes into the Enter Path dialog box, then click OK.

Page 60 of 78 5. Click OK to save your changes. NOTES When you change a data protection or discovery filter, the change is effective the next time a data protection operation is run on the applicable subclient. Performing a full backup after changing filters or exceptions is recommended. ASSOCIATE A SUBCLIENT TO A STORAGE POLICY To associate a subclient to a storage policy: 1. From the CommCell Browser, right-click the subclient whose associated storage policy you want to change, then click Properties from the shortcut menu. 2. Click the Storage Device tab of the Subclient Properties dialog box. 3. From the Storage Policy list of the Data Storage Policy tab, select a data storage policy to associate with this subclient. If necessary, click the Create Storage Policy button to create a new storage policy to which the subclient can then be associated. 4. From the Changing a Storage Policy window select the next type of backup operation. Click OK. 5. If applicable for your agent, you can change the number of data streams from the Number of Data/Database Backup Streams field. 6. If applicable for your agent, click the Log Storage Policy tab and select a storage policy to associate with this transaction log subclient from the Transaction Log Storage Policy list. Also, you can set the Number of Transaction Log Backup Streams from this tab. 7. Click OK to save your changes and close the Subclient Properties Storage Device tab. ASSOCIATE OR DISASSOCIATE A USER GROUP TO A COMMCELL OBJECT To associate or disassociate a user group to a CommCell entity: 1. From the CommCell Browser, click the CommServe, client computer group, client computer, agent, MediaAgent, Library, Storage Policy, backup set, subclient, or Shelf media, and then select Properties. 2. From the Security tab, select the appropriate user groups to which you want to associate to the CommCell object from the Available Groups pane, and then move the user group to the Associated Groups pane. 3. Click OK. CHANGE ACCOUNT FOR EXECUTING PRE/POST COMMANDS (DATA PROTECTION) To change a user account for executing pre/post commands for Data Protection jobs: 1. From the CommCell Browser, expand the tree to view the appropriate level icon for the affected agent. From the agent, instance/partition, or backup set/archive set level, right-click the appropriate icon, click All Tasks, and click New Subclient from the short-cut menu. From the subclient level, right-click the subclient icon and click Properties from the short-cut menu. 2. From the Subclient Properties dialog box, create and/or configure the subclient as appropriate. Then click the Pre/Post Process tab. 3. From the Pre/Post Process tab, click Change. 4. From the User Account dialog box, select one of the account options. If you select Impersonate User, type the appropriate user name and password. 5. Click OK to save the settings. CONFIGURE A SUBCLIENT FOR PRE/POST PROCESSING OF DATA PROTECTION/ARCHIVE OPERATIONS Before You Begin We recommend not configuring a pre/post process for a subclient that is currently running a data protection or archive operation. Verify that there are no pre/post processes already assigned for the subclient. Review the Overview and Agent-Specific Guidelines for your agent before configuring pre/post processes for data protection/archive operations. Pre-process commands for the idataagents will be executed only when the necessary resources (e.g., media, library, drive, etc.) are available.

Page 61 of 78 Required Capability: Capabilities and Permitted Actions To configure a subclient for Pre/Post processing of data protection/archive operations: 1. From the CommCell Browser, right-click the subclient for which you want to configure a pre/post process, and then click Properties from the shortcut menu. 2. Click the Pre/Post Process tab of the Properties dialog box. 3. For an agent other than the Oracle RAC idataagent, click inside the space that corresponds to one of the following phases and type the full path of the process that you want executed during that phase. Alternatively, click Browse to locate the process (applicable only for paths that do not contain any spaces). For the Oracle RAC idataagent, click Browse for the corresponding process, click the name of the control node client in the Select Client for Browse dialog box, and click OK. Then browse for and click the process. PreBackup PreScan PreArchive PreCopy PreSnap PostBackup PostScan PostArchive PostCopy PostSnap Click OK. 4. If you want to run a Post Process for all attempts to run that job phase, then select the corresponding checkbox. 5. For subclients on Windows platforms, if Run As displays Not Selected, or if you want to change the account that has permission to run these commands, click Change. a. In the User Account dialog box, select Use Local System Account, or select Impersonate User and enter a user name and password. Click OK. b. If you selected Local System Account, click OK to the message advising you that commands using this account have rights to access all data on the client computer. 6. Click OK to save your changes and close the Pre/Post Process tab of the Properties dialog box. CONFIGURE SUBCLIENT CONTENT Before You Begin Review Subclients. Do not configure the content of a subclient while the parent node or any sibling subclient has a data protection or archive operation currently running on it. Exchange Mailbox idataagents and Exchange Mailbox/Public Folder Archiver Agents: If you change the contents of the default backup set or archive set then the auto-discover feature will be disabled. If you disable the auto-discovery feature, newly created mailboxes will not be backed up/archived unless they are manually discovered and assigned to a subclient. NAS NDMP idataagents: You must ensure there is no overlap in content between all subclients. Overlap in subclient content will result in loss of data. An existing subclient's contents are not automatically changed when another subclient is added with overlapping contents. SharePoint Server idataagent: The Site Content Database, the Site Collection Database, the Site Database, and the Site Index for the virtual server must all be assigned to the same subclient. Lotus Notes Document idataagent: Review Assigning Restore View Names to Newly-discovered Databases QR Agent: Follow these guidelines when adding a volume to a QR Agent subclient: The volume must correspond to a physical disk or RAID array. A volume created by volume management software other than VxVM is not valid subclient content. Subclients may have overlapping content; however, if two or more subclients overlap, they all must use the same snapshot engine. If the QR policies associated with the subclients are configured to use different snap engines, they must be reconfigured to use the same snap engine in this scenario. Caution Against Re-configuring Default Subclient Content We recommend that you do not re-configure the content of a default subclient because this would disable its capability to serve as "catch-all" entity for client data. As a result, the likelihood that some data will not get backed up or scanned for archiving would increase. To configure subclient content: 1. From the CommCell Browser, right-click the subclient for which you want to configure content, click All Tasks (if applicable) and then click Properties.

Page 62 of 78 2. Follow the procedure below that is applicable for your agent: For File System, Active Directory, File Archiver, Exchange Public Folder idataagents, NDS, and SharePoint Server idataagents click the Subclient Properties (Content) tab and configure content for the subclient as described below for your agent: For File System, Active Directory, File Archiver, NDS, and SharePoint Server idataagents: Type the full path of the data that you want to include as subclient content in the Enter New Content field, then click Add. Optionally, click Browse to enter the content. When browsing content while configuring SharePoint subclients, you can add content via multiple selections with the CTRL or SHIFT keys. For Windows, when specifying a UNC Path, click As User, and enter the user account information for the domain user with permissions for that path. For NetWare/DNS, see the Notes section below for content path examples. For Unix File Systems, you can enter the mount point of an NFS-mounted file system, see the Notes section below for examples. For Exchange Public Folder idataagents: Click Browse, select folders to include as content, then click Add. For the Unix File System idataagents, to facilitate the management of resource fork data in Apple double-encoded Macintosh files, click Enable Apple Double Support. For the Unix File System idataagents, to view the actual data path for any symbolic link in the subclient content, click Expand symbolic links of subclient content and then click Discover. For NAS NDMP idataagents, configure the Backup Content Path field(s) as described below, then click Add: Click the drop-down list arrow to display the root volumes on the file server. To change the root volume, click one in the list. If you want to refine the content path further, use the space to the right of (or below) the root volume list to enter additional path information. Note the following: For NetApp, the root volume is the mount path of each volume. Example: for volume FS1 the root volume will be /vol/fs1. For EMC Celerra, the root volume is the mount point created for a volume. Example: for volume FS1 with mount point /FS1 the root volume will be /FS1. For Hitachi, no root volumes are shown in the drop down list. Type the full path of the root volume. Example: for volume FS1 with mount point /mnt/fs1 the root volume will be /mnt/fs1. For BlueArc, the root volume is a combination of a descriptor of the path and the volume name. Example: for volume FS1 with a mount point of / the root volume will be / VOLUME /FS1. Optionally, for NetApp NAS NDMP, click Browse to enter the content. For Exchange Mailbox and Exchange Mailbox/Public Folder Archiver Agents follow the procedure to Discover and Assign New Mailboxes or Assign Mailboxes to Another Subclient. For DataArchiver for Exchange Agents follow the procedure to Discover and Assign New Journal Mailboxes or Assign Journal Mailboxes to Another Subclient. For Lotus Notes Database and Document idataagents follow the procedure to Discover and Assign New Databases or Assign Databases to a Subclient. For DB2, DB2 DPF, Exchange Database, Novell GroupWise, SharePoint Server, SQL Server Database, Sybase, and MySQL idataagents, click the Subclient Properties (Content) tab and configure content for the subclient as described below for your agent: For the DB2 idataagent, specify whether you want to include the entire database or a subset of this data as content for the subclient. For the DB2 DPF idataagent, specify whether you want to include all the affected database partitions or a subset of this data as content for the subclient. For Exchange and GroupWise idataagents: Click Configure. From the Add/Modify Subclients dialog box click the subclient entry for the database element/storage Group that you want to add to the new subclient and select the name of the destination subclient from the list that appears. Alternatively, you can select and assign a range of databases/storage groups using the Change all selected databases/storage groups to list. Note that you must have at least one database element/storage Group assigned to this subclient in order to save the configuration. A database/storage Group that is not configured for a subclient does not appear in the list. This can be the case if the subclient containing the database/storage Group was deleted. If this happens, click Discover to display all databases/storage Groups. For the SharePoint Server idataagent, follow the procedure to Discover and Assign New Data Types. For the SQL Server Database idataagent, follow the procedure to Configure SQL Server Databases or Configure SQL Server Files and File Groups. For the Sybase idataagent, follow the procedure to Configure Sybase Databases. For the MySQL idataagent, follow the procedure to Configure MySQL Databases. For the Informix idataagent, click the Subclient Properties (Content) tab and define the contents of the subclient. Specifically, establish the backup mode for the data to be backed up, set the backup level, and decide whether to back up the emergency boot file and/or the ONCONFIG file. For the Oracle, SAP for Oracle, or Oracle RAC idataagent, click the Subclient Properties (Content) tab and define the contents of the subclient. To configure this subclient for specialized types of backups, follow the appropriate procedure below: Create Subclient for Backing Up Archived Redo Log Files Create Subclient for Backing Up Offline Databases Create Subclient for Backing Up Online Databases Create Subclient for Backing Up Online Subsets Create Subclient for Performing Selective Online Full Backups For SAN idataagents, click the Subclient Properties (Content) tab and configure content for the subclient as described below for your agent:

Page 63 of 78 Image Level on Unix idataagent: Click Add. From the Add Content Path dialog box, select the volume(s) that you want to back up (use CTRL + click to select multiple volumes). Click OK. The selected volumes are added to the Contents of subclient list. These volumes are automatically configured to be CXBF devices. Alternatively, use Volume Explorer per specific scenarios to configure CXBF devices. To configure an unmounted block device or raw device as content, first use Volume Explorer to configure the device as a CXBF device. Then select the configured CXBF device as subclient content. You can ignore the warning that is displayed. For more information, see When to Use Volume Explorer. For a step-by-step procedure, see Configure a CXBF Device in Volume Explorer. Image Level and Image Level ProxyHost on Windows idataagents: Click Add. Then in the Add Content dialog box, type the full path of the volume or mount point that you want to include as subclient content, then click Add. Optionally, click Browse to select the content. Click OK. The volume or mount point is added to the Contents of subclient list. Add additional content by repeating this step. ProxyHost idataagent: Select a backup host from the Backup Host list. This is the computer to which the BCV is connected. Click Add. In the Content field of the Add/Edit Content for Subclient dialog box, type the primary host path of the content that you want to back up, or click Browse to find and select this data. In the Backup Host BCV Path field of the Add/Edit Content for Subclient dialog box, type the path through which the backup host accesses this data on the BCV, or click Browse to find and select this path. Click OK. The primary host data path and corresponding backup host BCV path are added as a single entry in the Contents of subclient list. To add additional entries, repeat these steps. Refer to Notes below for more information. For Quick Recovery Agents, click the Subclient Properties (Content) tab and configure the following options: Click Add Volume. From the Adding Volume dialog box, select volume(s) that you want to add to the subclient content (use CTRL + click to select multiple volumes). You can add/edit additional advanced options for the selected volume by select Advanced on the Adding Volume dialog box. Click OK. Click Add App to select an application and associated volumes. Click OK. Any instances you intend to protect and recover with the QR Agent must be configured in the QR Agent properties Authentication tab. They will not appear in the Add App dialog box if they are not configured. Only volumes containing datafiles and archive log files will be detected by Add App. Volumes containing control files and redo log files will not be detected. For a clustered Exchange Server, if you are not using VSS to perform an online quiesce, sufficient permissions are required in order to be able to perform an offline quiesce; in such cases, ensure that the User Name specified has Exchange Administrator rights. See also Configure Subclients for Overlapping Content. 3. Click OK to save your content configuration. NOTES Content examples for NetWare are OU=prospects.O=engineering.[Root], (for NDS content), and SYS:\public (for File System content). Content examples for adding an NFS-mounted file system to subclient content of a Unix File System idataagent: /mountpointa to include the entire file system at mountpointa /mountpointa/projects for only the projects directory within the file system at mountpointa. Informix subclients include one or more dbspaces. As databases are added to the dbspaces, the subclients are updated automatically. SQL Server Database idataagents: The logical and physical names are available to assist in identifying the correct content. Files and file groups that are configured as content of other subclients are unavailable for selection. Exchange Mailbox idataagents and Exchange Mailbox/Public Folder Archiver Agents: Initially, all unconfigured mailboxes are assigned to the default subclient. You can create a new subclient and reassign mailboxes to this new subclient (within the same backup set/archive set). Once assigned, the mailboxes become part of the content of the new subclient. SharePoint Server idataagent: Initially, all unconfigured data types are assigned to the default subclient. You can create a new subclient and reassign data types to this new subclient. Once assigned, they become part of the content of the new subclient. ProxyHost idataagent: The primary host data path is backed up by the subclient and is the path through which the backup host accesses this data on the BCV. A primary host path and its corresponding backup host path are listed in the following format: <primary_host_path> --> <backup_host_path> For example, assume that you want to back up the D:\data directory from your primary host and D:\ is mirrored by a BCV, which is mapped to the backup host as F:\. Consequently, the path to this data on the backup host is F:\data. When you add this directory to a subclient, it is listed in the Contents of subclient pane as D:\data --> F:\data. The primary host path in the Content field is used for browse and restore purposes. However, it is the data in the Backup Host BCV Path which is actually backed up. If these two paths do not accurately correspond, the path that appears when data is browsed for restore does not accurately reflect the data that will be restored. In the example given above, assume that D:\data is entered in the Content field, while F:\data1 is accidentally entered in the Backup Host BCV Path. If you browse and select D:\data to be restored, it is actually D:\data1 that is restored. (Remember, F:\Data1 is the path on the backup host that corresponds to D:\data1 on the primary host.) CONFIGURE THE SUBCLIENT FOR DATA ENCRYPTION Encryption settings made at the subclient level are for data protection and recovery operations run from the CommCell Console and are not related in any way

Page 64 of 78 to settings made at the instance level which is for third-party Command Line operations only. See Data Encryption - Support for a list of supported products. Before You Begin Encryption must be enabled at the client level prior to configuring any subclients residing on that client. See Configure the Client for Data Encryption. If you are attempting to configure for third-party Command Line operations, do not use this procedure. See Configure Third-party Command Line Operations for Encryption. Required Capability: Capabilities and Permitted Actions To configure the subclient for data encryption: 1. From the CommCell Console, right-click the subclient and click Properties. 2. From the Subclient Properties (Encryption) tab, select an option based on the criteria described in the Encryption tab help. 3. Click OK to save your settings and close subclient properties. CONFIGURE A SUBCLIENT FOR TAPE SILVERING Use the following procedure to create a backup with Tape Silvering. Before You Begin Tape silvering can only be performed for EMC Celerra filers running ONTAP 5.6 or higher. Celerra Replicator V2 is required to create a copy of the source data. Refer to EMC Celerra documentation for details. When creating the replication using the Celerra Management Console or command line, it must be created in a Stopped state. Only Celerra NAS-attached media is supported with tape silvering. To create a backup job with tape silvering: 1. From the CommCell Browser, right-click the subclient for which you want to configure content, and then click Properties. 2. Click the Subclient Properties (Content) tab and configure the Backup Content Path field(s): a. Specify the source path (e.g., /sourcefs) of the replication that was created from the Celerra Management Console or command line. This needs to be a root directory of the file system. b. Append.ts to the path name. For example, /sourcefs/.ts. 3. From the Backup Options dialog box, select the type of backup that you want to initiate. Select Run Immediately and click OK. You can track the progress of the backup job from the Job Controller window. When the backup has completed, the Job Controller displays Completed. CREATE A NEW SUBCLIENT Before You Begin Review Subclients. Do not create a subclient while the parent node or any sibling subclient has a data protection or archive operation currently running on it. In cases where a new subclient is created with the same name as a deleted subclient, the system will append a Unix time stamp to the deleted subclient's name in data protection job history reports and views to distinguish the two subclients. For example, subclientname_1104257351. Informix idataagents: If you will be using the Informix ONBAR utility to create backup and restore scripts, you need not create subclients. Otherwise, if you will be using the CommCell Console to back up and restore Informix database objects (subsets/dbspaces), then you will need to create a subclient. ProxyHost idataagents: If you are using a BCV, you must prepare a batch file or a shell script file on the backup host containing commands to synchronize and split the BCV. The Resource Pack includes information on configurations for these batch files or shell scripts, as well as examples that apply to specific applications and hardware (e.g., Exchange databases in an EMC Symmetrix environment). See Resource Pack for more information on the Resource Pack. The ProxyHost idataagent also requires that you set permissions for the batch/shell script file on the backup host. SQL Server Database idataagents: When running on Windows Server 2003 and VSS is enabled, the New Subclient command is not available. PostgreSQL idataagents: Once you configure the PostgreSQL instance, the system automatically generates the default backup sets and default subclients. However, you can use the CommCell Console to create user-defined subclients for dump backup sets to distribute some of the database content. You cannot create user-defined subclients for FS backup sets. To create a new subclient: 1. From the CommCell Browser, right-click the node (agent/backup set/archive set/instance) for which you want to create a new subclient, click All Tasks (if applicable), and then simply click New Subclient for most agents.

Page 65 of 78 For the SQL Server idataagent, expand New Subclient and click either Database to include individual databases or File/File Group to include database elements. 2. Click the General tab or General (Quick Recovery Agent) tab of the Subclient Properties dialog box and type the name (up to 32 characters) of the subclient that you want to create. For supported agents identified in Support Information - Snapshot Engines, you can select a QSnap option to snap data and then perform a data protection operation on the data. For Image Level on Unix and Image Level ProxyHost on Unix, use the Incremental Support Using field to configure either a CXBF subclient or a checksum subclient and to enable incremental support for either subclient type. For QR Agents, you must also select a QR Policy from the QR Policy list. For the Windows idataagents that support VSS, you can optionally Enable VSS on a Subclient. 3. Select other options from the General tab as appropriate for the agent. 4. Click the Content or Databases tab of the Subclient Properties dialog box and Configure Subclient Content as appropriate for your agent. 5. For all agents (except QR), click the Storage Device (Data Storage Policy) tab of the Subclient Properties dialog box, then select a data storage policy to associate with this subclient from the storage policy list. For the DB2 and DB2 DPF idataagents, you can also change the number of data backup streams. For the DB2 DPF idataagent, the default stream threshold should be equal to the total number of database partitions for the subclient. For SQL Server idataagents, you can also click the Storage Device (Log Storage Policy) tab of the Subclient Properties dialog box, then select a log storage policy to associate with this subclient from the storage policy list and select the number of backup streams for transaction log backup jobs. For 1-Touch for Unix, it is strongly recommended that the storage policy that you select for the subclient configured for 1-Touch use a MediaAgent on a different computer. If you do this, and if the system crashes, the media will not have to be exported to another MediaAgent in order to recover the system. 6. For Oracle and DB2 idataagents, click the Backup Arguments (Oracle) or Backup Arguments (DB2, DB2 DPF) tab of the Subclient Properties dialog box and Configure Backup Arguments as appropriate for your agent. Note that the backup arguments for Informix are located on the Content tab. 7. For Migration Archiver Agents, click the Archiving Rules or Rules tab of the Subclient Properties dialog box and configure archiving rules as appropriate for your agent. In order to perform rules-based migration archiving operations, the Disable All Rules checkbox must be cleared. If the File Archiver for Windows supports Data Classification, several filter-like configuration fields are defined as archiving rules and are available from the Subclient Properties (Rules) tab. If you want to define content and archiving rules based on file attributes other than volumes, size, and modified time (i.e., if you want to customize your rules), click the Advanced tab and configure as appropriate. Also, stub management options can be configured from the Stub Rule tab. See Configure Archiving Rules - File Archiver Agents for step-by-step instructions. 8. For ProxyHost and Image Level ProxyHost idataagents, click the Pre/Post Process tab of the Subclient Properties dialog box. In the PreScan field, type the path to the batch file/shell script file that contains those commands that are to run before each backup of the subclient, or click Browse to locate and select this file. For ProxyHost and Image Level ProxyHost, the file must reside on the backup host or primary host. 9. Optionally (if supported for your agent) you can: Add a Data Protection or Discovery Filter for a Subclient on the Filters tab. Configure a Subclient for Pre/Post Processing of Data Protection/Archive Operations on the Pre/Post Process tab. Enable Software Compression for a Subclient on the Software Compression tab of the Storage Device tab. Configure the Subclient for Data Encryption on the Encryption tab. Enable or Disable Operations for this subclient on the Activity Control tab. Configure Mailbox Stores for Auto-Discovery on the Auto-discovery tab. Configure the Subclient for 1-Touch on the 1-Touch Recovery tab. View or change the user group security associations for this subclient from the Security tab. Determine location from where archive logs will be backed up or deleted from the Log Destinations tab. 10. Click OK to save the subclient configuration. For QR Agents, this procedure is now complete. For all other agents, continue on to the next step. 11. The Backup Schedule dialog box advises you to schedule data protection operations for your new subclient. It is recommended you elect to set a schedule now. You can also associate this subclient with an All Agent Types schedule policy (which is automatically created by the system, or can be a user defined Data Protection schedule policy). If you have already associated a schedule policy at a previous level (Backup Set/Instance, Agent, Client, or Client Computer Group) the schedules defined in the Schedule Policy will be automatically applied to the new subclient. See Schedule Policy for more information. If you want to associate this subclient with an All Agent Types schedule policy, click Associate with Generic Schedule Policy, and then select that schedule policy from the drop-down list box. Click OK. If you want to associate this subclient with a specific schedule policy, click Associate to schedule policy, and then select the schedule policy from the drop-down list box. Click OK. If you have selected to define a schedule for this subclient: Click Schedule. From the Backup/Archive Options dialog box, select the type of data protection operation that you want to schedule.

Page 66 of 78 If you want to set Advanced Backup/Archive Options, click Advanced. After selecting the data protection type and any advanced options, click OK. The Schedule Details dialog box appears. From the Schedule Details tab, select the scheduling options that you want to apply, then click OK. If you don't want to create a data protection schedule at this time, click Do Not Schedule, and then click OK. This task is now complete. DELETE A DATA PROTECTION FILTER FROM A SUBCLIENT Before You Begin Review Filters. Do not change the data protection or discovery filter of a subclient that has a data protection operation in progress. File Archiver for Windows/Unix Agents: We recommend that you don't delete the following entries from the exclusion filter, as it could cause your file system to be inoperable. For Windows, these include: *.dll, *.bat, *.exe, *.cur, *.ico, *.lnk. For Unix, these include *.a, *.ksh, *.csh, *.sh, *.lib, *.so. Required Capability: Capabilities and Permitted Actions To delete a data protection or discovery filter entry from a subclient: 1. From the CommCell Browser, right-click the subclient whose data protection or discovery filter you want to delete, and then click Properties from the shortcut menu. 2. Click the Filters tab of the Subclient Properties dialog box. 3. To delete an entry from the Exclusions list, click the entry in the upper pane then click the upper Delete button. (Repeat this step for each entry that you want to delete.) 4. To delete an entry from the Exceptions list (if applicable for your agent), click the entry in the lower pane then click the lower Delete button. (Repeat this step for each entry that you want to delete.) 5. Click OK to save your changes. NOTES Whenever you delete an entry from the exclusion filter, check if the exceptions list (i.e., lower pane) contains any entries that are children of the deleted data (if applicable for your agent). If so, you should delete them as described in Step 4 since they no longer need to be listed. The system automatically deletes any exceptions that are children of a deleted exclusion unless you used wildcard expressions in the exclusion path. When you change a data protection or discovery filter, the change is effective the next time the subclient is backed up/archived. Data will not be backed up in a differential backup for a subclient after a filter was removed. Since Incremental backups only back up data that has been modified since the last backup, previously filtered files whose filters are now removed, will not be backed up unless they have been modified since that last backup. To back up previously filtered files that have not been modified but whose filters have been removed since the last backup, you need to run a Full backup. Performing a full backup after changing filters or exceptions is recommended. DELETE A USER-DEFINED SUBCLIENT Related Topics: Command Line Interface - qdelete subclient Subclients To delete a user-defined subclient: 1. From the CommCell Browser, right-click the user-defined subclient that you want to delete, and then click Delete from the shortcut menu. 2. A confirmation message is displayed, asking if you want to delete the subclient. Click No to cancel the deletion and retain the subclient, or click Yes to continue the deletion. If you click Yes: the subclient, and any data that may have been protected/archived by the subclient are logically deleted, and you can no longer access the corresponding data for recovery/retrieve purposes. However, the data remains valid for the length of time specified by the associated retention period. Some agents allow you to browse data from a deleted subclient provided that the Browse Data Before date and time precedes the time that the userdefined subclient was deleted. for agents that support a default subclient, once the user-defined subclient is deleted its contents are automatically reallocated to the default subclient the next time a data protection/archive/discovery operation is run on the default subclient to ensure data protection coverage. the system deletes the selected subclient node and removes it from the CommCell Browser. the system deletes any data protection/archive and recovery/retrieve job schedules that are associated with the subclient.

Page 67 of 78 ENABLE OR DISABLE OPERATIONS Level CommCell Client Computer Group Client Agent Subclient Capability Administrative Management with CommCell level association Administrative Management with Client Computer Group level association Agent Management with Client level association Agent Management with Agent level association Agent Management with Subclient level association To enable or disable activity control at the CommCell, client computer group, client, agent, or subclient levels: 1. From the CommCell Browser, right-click the CommServe, client computer group, client computer, agent, or subclient, and then click Properties from the short-cut menu. 2. From the Activity Control tab of the associated Properties dialog box, select or clear option(s), as desired. 3. Click OK. Disabled data management and/or data recovery operations are displayed with client and/or agent icon changes in the CommCell Browser. For a comprehensive list of all icons in the CommCell Console, see CommCell Console Icons. ENABLE OR DISABLE HARDWARE COMPRESSION To enable or disable hardware compression: 1. Right-click the storage policy copy and then click Properties. 2. Click the Data Paths tab. 3. Click the data path for which you wish to change the hardware compression and then click Properties. 4. From the Data Path Properties dialog box, select the Hardware Compression checkbox to enable or de-select to disable hardware compression. 5. Click OK to save your changes. REMOVE A PROCESS FROM PRE/POST PROCESSING OF DATA PROTECTION/ARCHIVE OPERATIONS Before You Begin We recommend not removing a pre/post process for a subclient that is currently running a data protection or archive operation. Review the Overview and Agent-Specific Guidelines for your agent before removing pre/post processes for data protection/archive operations. Required Capability: Capabilities and Permitted Actions To remove a process from Pre/Post processing of data protection/archive operations: 1. From the CommCell Browser, right-click the subclient for which you want to remove a pre/post process, and then click Properties from the shortcut menu. 2. Click the Pre/Post Process tab of the Subclient Properties dialog box. 3. Click the text inside the space that corresponds to one of the following phases for which you want a pre/post process removed, then press the Delete key: PreScan PreArchive PreCopy PreSnap PostBackup PostScan PostArchive PostCopy PostSnap 4. Repeat Step 3 for any additional processes that you want to remove. 5. Click OK.

Page 68 of 78 RENAME A SUBCLIENT Before You Begin You can rename a subclient at any time. However, we recommend that you don't rename a subclient while a data protection or archive operation is running on that subclient. In cases where a subclient is renamed using the same name as a deleted subclient, the system will append a Unix time stamp to the deleted subclient's name in data protection job history reports and views to distinguish the two subclients. For example, subclientname_1104257351. To rename a subclient: 1. From the CommCell Browser, right-click the subclient that you want to rename, and then click Properties from the shortcut menu. 2. From the Subclient Properties (General) tab, or the QR Agent Subclient Properties (General) tab, type the new name in the Subclient Name field, and then click OK. The CommCell Browser updates the subclient with its new name. The new name will also be reflected in any associated schedules and reports. SET THE NETWORK BANDWIDTH AND NETWORK AGENTS FOR A DATA PROTECTION OPERATION Before you Begin Do not modify the network bandwidth and network agents for a subclient or instance that is being backed up. Required Capability: Capabilities and Permitted Actions To Set the Network Bandwidth and Network Agents for a Data Protection Operation: 1. From the CommCell Browser, right-click a subclient and then click Properties. For the DB2, DB2 DPF, Informix, Oracle, Oracle RAC, SAP, or Sybase idataagent, right-click an instance and then click Properties. 2. Click the Storage Device Data Transfer Option tab. For the QR Agent: To control network bandwidth settings, use the Throttle Network Bandwidth section in the General tab of the Subclient Properties dialog box. To control the number of network agents, you must create a nqrnetworkagents registry key. 3. Enter a number of Network Agents that must be used to perform data protection operations on the subclient/instance. 4. Click the Throttle Network Bandwidth (MB/HR) option and then enter the throughput as needed. Note that throttling is done on a per Network Agent basis. 5. Click OK to save the changes. This task is now complete. VIEW DATA PATHS ASSOCIATED WITH A SUBCLIENT To view data paths: 1. From the CommCell Browser, right-click the subclient whose data paths you want to view, then click Properties from the shortcut menu. 2. Click the Storage Device tab of the Subclient Properties dialog box. 3. From the Data [or Logs] Storage Policy tab, click Show Data Paths to view the data paths used by the subclient to access the storage media for data protection operations. Click Close to exit the Data Paths dialog box. 4. Click OK to exit the Subclient Properties Storage Device tab. VIEW SUBCLIENT CONTENT To view content of a subclient: 1. From the CommCell Browser, right-click the subclient whose content you want to view, then click Properties. 2. From the Subclient Properties dialog box, click the Content tab (or Databases tab for Lotus Notes) to view the contents of the subclient.

Page 69 of 78 3. Click OK to close the dialog box. Back To Top

Page 70 of 78 Backup Job History Topics How To Related Topics Overview Items That Were Backed Up Items That Failed Pruning Backup History Information Supported Features Content Indexing History Information OVERVIEW You can view the backup and restore history of idataagents, BackupSets/Instances, and subclients. The Backup Job History Filter dialog box allows you view detailed, historical information about backup jobs. Once you have chosen your filter options, they are displayed in the Backup Job History window. For information on Job Details displayed in the Job History, see Viewing Job Information. From this window, you can right-click a backup job to: Browse the data backed up by the backup set or instance from the Backup Job History window. This is provided as right-click option for each job. (This menu option, when selected, initiates the Browse Options dialog box preset with the values needed to browse the data.) Browse the snapshots created during SnapProtect backup View items that failed during the backup job View details of the backup job View files that were not indexed during a backup job that performed content indexing View associated media View events of the backup job View a list of items that were backed up View a list of items that were moved to media for a SnapProtect backup job View the log files of the backup job. View the RMAN log of an Oracle backup job. View the BRTools log of a SAP for Oracle job. You can view the BRTools log for only those jobs that were initiated from the CommCell Console. ITEMS THAT WERE BACKED UP The View backup file list option allows you to view a list of the files that were backed up during a backup job, along with the data sizes of each backed up file. The View backed up messages option allows you to view a list of messages that were backed up by using, along with the alias name, display name, email address, sender name, and recipient of each message. From these windows you can conduct searches based on a particular string, allowing to find particular files quickly and easily. It is not recommended that this option is used to view a very large list of items that were backed up (such as lists that total over 100,000 items). It is suggested that the Browse option is used to find a list of backed up items in such cases. See View the Items That Were Protected During a Data Protection Operation for step-by-step instructions. ITEMS THAT FAILED The items that failed for a data protection operation include individual files that may fail the job even though a particular job completed successfully. You can determine the degree of success for these jobs using this window. Filters can be used in conjunction with the "Items That Failed" list on the data protection Job History Report to eliminate backup or archive failures by excluding items which consistently fail that are not integral to the operation of the system or applications. Some items fail because they are locked by the operating system or application and cannot be opened at the time of the data protection operation. This often occurs with certain system-related files and database application files. Also, keep in mind that you will need to run a full backup after adding failed files to the filter in order to remove them.

Page 71 of 78 A listing of files and folders that failed is not available for the Quick Recovery Agent, or the Image Level and Image Level ProxyHost idataagents. These agents do not perform a file level backup/copy. Certain application related files can never be backed up by the File System idataagent due to the nature of the data. For example, Microsoft SQL Server database files cannot be backed up by the File System idataagent. In this and other similar circumstances, consider entering files such as these as exclusions in the corresponding subclient filter. See View the Items That Failed For a Data Protection Operation for step-by-step instructions. PRUNING BACKUP HISTORY INFORMATION You can prune backup history information based on the number of days established in the Days to keep the backup job histories option from the Media Management Configuration (Service Configuration) dialog box available in the Control Panel. If you have installed the SQL Server idataagent, do not use the stored procedure sp_delete_backuphistory, sp_delete_database_backuphistory and sp_delete_backup_and_restore_history provided by Microsoft clean up backup history. By default backup history is automatically pruned from the CommServe database and the Microsoft SQL Server, as necessary. SUPPORTED FEATURES The NAS NDMP idataagents do not support the ability to view items that failed. The Image Level and Image Level ProxyHost idataagents do not support the ability to Browse the data of a selected backup job in Backup Job History. CONTENT INDEXING HISTORY INFORMATION Content Indexing history can also be viewed of idataagents, BackupSets/Instances, and subclients. The following information is displayed: ITEMS THAT WERE SUCCESSFULLY CONTENT INDEXED You can view the list of items that were successfully content indexed during a Content Indexing operation for a particular job. for step-by-step instructions, see View the Items that Were Successfully Content Indexed. CONTENT INDEXING FAILURES Content Indexing failures allows you to look at the messages, files and documents that could not be indexed during a content indexing operation. Content Indexing looks at each file (of the supported data types) and indexes its contents allowing advanced searches of backed up/archived/migrated data. Files that were not indexed, (perhaps because the file s content could not be read) are added to the Content Indexing Failures list, and are viewable from the View Content Index (Failed Items) option in the Job History window. For step-by-step instruction, see View the Items that Failed to Content Index. Back to Top Backup Job History - How To Topics How To Related Topics View Backup Job History View the Items That Were Protected During a Data Protection Operation View the Items That Failed For a Data Protection Operation View Job History Details View the Media or Mount Paths of a Job History View the Events of a Job History View the Items that were Moved to Media during SnapProtect Backup View the Log Files of a Job History View the Items that Were Not Indexed During Content Indexing View the Items that Were Successfully Content Indexed Resubmit a Backup Job VIEW BACKUP JOB HISTORY

Page 72 of 78 To view backup history: 1. From the CommCell Browser, right-click the entity (client computer, idataagent, backup set or subclient) whose backup history you want to view, click View, and then click View Backup History. 2. From the Backup History filter window select the filter options, if any, that you want to apply, and then click OK. The system displays the Backup Job History window. 3. Click OK. VIEW THE ITEMS THAT WERE PROTECTED DURING A DATA PROTECTION OPERATION This option is available for File System-like agents. Required Capability: none required To view the list of items that were protected during a data protection operation. 1. From the CommCell Browser, right-click the entity whose history of data protection operations you want to view, click View, and then click the necessary options to view a job history. 2. From the Job History Filter dialog box, select the filter options, if any, that you want to apply, and then click OK. 3. From the Job History window, right-click the operation whose list of protected items you want to view, and then select View backup file list/view Backed Up Messages. The Backup file List window displays a list of the backed up files/messages that were included in the backup job. You can use the Search option to find items in the window. 4. Click File -> Exit. 5. Click Close from the Job History window. VIEW THE ITEMS THAT FAILED FOR A DATA PROTECTION OPERATION A listing of files and folders that failed is not available for the Quick Recovery Agent, nor the Image Level and Image Level ProxyHost idataagents. These agents do not perform a file level backup/copy. To view the list of items that failed for a data protection operation: 1. From the CommCell Browser, right-click the entity whose history of data protection operations you want to view, click View, and then click to view a job history. 2. From the Job History Filter dialog box, select the filter options, if any, that you want to apply, and then click OK. 3. From the Job History window, right-click the operation whose list of failed items you want to view, and then select View Failed Items. The Unsuccessful Backup Files window (for DataArchiver Agents, Items On Which Archive Failed) displays those items that failed. If no items failed, a message to that effect is displayed. 4. Click Close. VIEW JOB HISTORY DETAILS To view the details of a job history: 1. From the CommCell Browser, right-click the entity (e.g., subclient, client computer, etc.) whose job history you want to view, click View, and then click job history. 2. From the Job History Filter dialog box, select the filter options that you want to apply and click OK. 3. From the Data Management Job History window, right-click the job whose job details you want to view, and then click View Job Details. 4. The Job Details dialog box appears, displaying detailed job history in General, Details, Phase Details and Attempts tabs for the selected job. 5. Click OK. If viewing the details of a job with a pending or failed status, the Reason for Job Delay field will contain an Error Code, which, if clicked, will launch the customer support website displaying troubleshooting article(s) related to the specific issue.

Page 73 of 78 VIEW THE MEDIA OR MOUNT PATHS OF A JOB HISTORY To view media or mount paths associated with a job history: 1. From the CommCell Browser, right-click the entity (e.g., subclient, client computer, etc.) whose job history you want to view, click View, and then select the appropriate history. 2. From the Job History window select the filter options, if any, that you want to apply, and then click OK. 3. From the job history widow, right-click the backup whose media or mount paths you want to view, and then click View Media. 4. The Media Used By Job ID window displays a list of media or mount paths used by the operation. 5. Click OK. VIEW THE EVENTS OF A JOB HISTORY To view the events associated with a job: 1. From the CommCell Browser, right-click the entity (e.g., subclient, client computer, etc.) whose job history you want to view, click View, and then click Job History. 2. From the Job History Filter dialog box, select the filter options that you want to apply and click OK. 3. From the Data Management Job History window, right-click the job whose job details you want to view, and then click View Events. 4. The All Found Events window gets displayed. If no events where found for the back up, a message is displayed to that effect. 5. Click Close. VIEW THE ITEMS THAT WERE MOVED TO MEDIA DURING SNAPPROTECT BACKUP This option is available for the SnapProtect Backup. To view the list of items that were moved to tape during SnapProtect Backup. 1. From the CommCell Browser, right-click the entity whose history of data protection operations you want to view, click View, and then click the necessary options to view a job history. 2. From the Job History Filter dialog box, select the filter options, if any, that you want to apply, and then click OK. 3. From the Job History window, right-click the operation whose list of items moved to media you want to view, and then select View Backup Copy file listing. The Backup file List window displays a list of the backed up files that were included in the backup copy job. You can use the Search option to find items in the window. 4. Click File -> Exit. To view the files moved to media for a backup copy job, right-click the SnapProtect backup job corresponding to the Backup Copy job and select View Backup Copy file listing. View backup items will not display anything for a Backup Copy job. 5. Click Close from the Job History window. VIEW THE LOG FILES OF A JOB HISTORY To view the log files of a Job History: 1. From the CommCell Browser, right-click the entity whose job history you want to view, and then click to view a job history. 2. From the job history filter window select the filter options, if any, that you want to apply, and then click OK. 3. From the job history window, right-click the job whose log files you want to view, and then click View Logs. 4. The contents of the log file related to the selected job history are displayed in the Log File for Job n window. VIEW THE ITEMS THAT WERE SUCCESSFULLY CONTENT INDEXED

Page 74 of 78 This option is available for operations that performed content indexing. To view the list items that were not indexed during content indexing: 1. From the CommCell Browser, right-click the entity whose operations you want to view, click View, and then click the necessary options to view a job history. 2. From the Job History Filter dialog box, select the filter options, if any, that you want to apply, and then click OK. 3. From the Job History window, right-click the job for which you want to view the successfully content indexed items, select View Content Index, and click Successful Items. 4. Click Close. 5. Click Close from the Job History window. VIEW THE ITEMS THAT FAILED TO CONTENT INDEX This option is available for operations that performed content indexing. To view the list of items that failed to content index: 1. From the CommCell Browser, right-click the entity whose operations you want to view, click View, and then click the necessary options to view a job history. 2. From the Job History Filter dialog box, select the filter options, if any, that you want to apply, and then click OK. 3. From the Job History window, right-click the job for which you want to view the list of items failed to content index, select View Content Index, and click Failed Items. 4. Click Close. 5. Click Close from the Job History window. RESUBMIT A BACKUP JOB To resubmit a backup job: 1. From the CommCell Browser, right-click the subclient whose backup history you want to view, click View, and then click View Backup History. Additionally, you can view the backup history for a client computer, idataagent, or backup set. However, the dialogs displayed may be different. Note, if viewing the backup history for a client computer, right-click the comptuer name and select Job History. 2. From the Backup History filter window select the filter options, if any, that you want to apply, and then click OK. The system displays the Backup Job History window. Note: If viewing the job history for a client computer, ensure that the Backup radio button is selected. 3. The Backup Job History window displays with the specified filter options. 4. Right-click on any job, and select Resubmit Job.

Page 75 of 78 5. From the Backup Options dialog box, select the job options appropriate for the job you want to restart. 6. If you need to run the backup operation immediately, select Immediate from the Job Initiation tab. Go to step 11. 7. If you need to schedule the restore operation, select Schedule from the Job Initiation tab and click Configure. 8. From the Schedule Details dialog box that appears, select the appropriate scheduling options. Click Options to view the Advanced Schedule Options dialog box. 9. From the Advanced Schedule Options dialog box: Range of recurrence: Specify the date on which you want this schedule to take effect. Repeat: Select the value for which you want to run the job repeatedly on the day in which the job is scheduled to run. Time Zone: Select a specific time zone from which the job schedule time will be based. Click OK to close the Advanced Schedule Options dialog box. 10. Click OK to close the Schedule Details window. 11. Click OK to close the job restart window.

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Page 77 of 78 Restore Job History Topics How To Related Topics Overview Items That Restored Supported Features OVERVIEW The Restore History Filter dialog box allows you to view detailed, historical information about restore jobs. For information on Job Details displayed in the Job History, see Viewing Job Information. Once you have chosen your filter options, they are displayed in the Restore Job History window. From this window you can right-click a restore job to: View Restore Items; items in the job that were Successful, Failed, Skipped or All. These items, if any, will be listed in the Restored Files window. View Job Details of the restore job. The job details will be listed in the Job Details window. View Events of the restore job. The job events will be listed in the All Found Events window. View Log files of the restore job. The job log files will be listed in the Log File window. View the RMAN Log of an Oracle restore job. The RMAN Log will be listed in the Oracle Restore Log window. View the BRTools log of a SAP for Oracle restore job. You can view the BRTools log for only those jobs that were initiated from the CommCell Console. ITEMS THAT ARE RESTORED When viewing files that are restored in the Restored Files window, each of the files is listed with the restore status level appended at the end of the file path. The possible status levels are: RESTORED, FAILED and OLDER. Successfully restored files will be listed with RESTORED appended to the file path. If files are not restored/recovered due to errors, the file paths will be appended with FAILED. Under some circumstances, the system may not restore/recover certain files because they are older versions of the same files already present in the files system; these files are appended with the word OLDER. SUPPORTED FEATURES Consider the following. The NAS NDMP idataagents do not support the ability to view failed/successful item lists. Restore Job History will not display Oracle rman_util jobs at the instance level. Back to Top Restore History - How To Topics How To Related Topics View Restore Job History View the Events of a Job History View the Media of a Job History View the Log Files of a Job History VIEW RESTORE JOB HISTORY To view the restored items associated with a job: 1. From the CommCell Browser, right-click the entity (e.g., subclient, client computer, etc.) whose job restore history you want to view, click View, and then click Restore History. 2. From the Job History filter window, select the filter options, if any, that you want to apply, and then click OK. 3. From the Job History window, right-click the job whose restored items you want to view; click View Restore Items, and select from the type of items to view: Successful, Failed, Skipped or All.

Page 78 of 78 4. The Restored Files window will display the selected type of restored items for the job. 5. Click OK. VIEW THE EVENTS OF A JOB HISTORY To view the events associated with a job: 1. From the CommCell Browser, right-click the entity (e.g., subclient, client computer, etc.) whose job history you want to view, click View, and then click Job History. 2. From the Job History Filter dialog box, select the filter options that you want to apply and click OK. 3. From the Data Management Job History window, right-click the job whose job details you want to view, and then click View Events. 4. The All Found Events window gets displayed. If no events where found for the back up, a message is displayed to that effect. 5. Click Close. VIEW THE MEDIA OR MOUNT PATHS OF A JOB HISTORY To view media or mount paths associated with a job history: 1. From the CommCell Browser, right-click the entity (e.g., subclient, client computer, etc.) whose job history you want to view, click View, and then select the appropriate history. 2. From the Job History window select the filter options, if any, that you want to apply, and then click OK. 3. From the job history widow, right-click the backup whose media or mount paths you want to view, and then click View Media. 4. The Media Used By Job ID window displays a list of media or mount paths used by the operation. 5. Click OK. VIEW THE LOG FILES OF A JOB HISTORY To view the log files of a Job History: 1. From the CommCell Browser, right-click the entity whose job history you want to view, and then click to view a job history. 2. From the job history filter window select the filter options, if any, that you want to apply, and then click OK. 3. From the job history window, right-click the job whose log files you want to view, and then click View Logs. 4. The contents of the log file related to the selected job history are displayed in the Log File for Job n window. Back to Top