Dr. GLORIA SCHUCK E-mail: gschuck@mit.edu EDUCATION 1980-1983 Ed.D. (Doctorate of Education), Harvard University, Graduate School of Education, Cambridge, Massachusetts, U.S.A. Concentrations in: executive education, organization theory; effective implementation and organizational impacts of information technology. Doctorate degree conferred in March, 1983. 1979-1980 Ed.M. (Masters in Education), Harvard University, Graduate School of Education, Cambridge, Massachusetts, U.S.A. 1973-1974 M.A. University of Northern Iowa. 1969-1973 B.A. University of Northern Iowa. EMPLOYMENT 1986 - Lecturer. Massachusetts Institute of Technology, Sloan School of Management, and the Department of Urban Studies and Planning, Cambridge, Massachusetts. Design, develop and teach graduate management and leadership courses at the Center for Real Estate. Teach leadership courses providing students with 1) a deeper understanding of leadership ; 2) a better understanding of themselves and their authentic leadership styles, and an on-going plan to develop their strengths and minimize their weaknesses; 3) a leadership point of view, and 4) a methodology for continuous improvement of their leadership capabilities.
Schuck - page 2 Teach management courses examining business strategy, leadership, organization forms and change processes needed to be competitive, and the role of information technology. Required students to research and recommend solutions to strategic issues defined by CEOs in the industry. Introduce students to qualitative research methods; supervised research resulted in the development of more than one hundred management/organization case studies unique to the MIT Center for Real Estate curricula. Supervise Master s thesis research. Organize and supervise the development of case studies used in graduate and executive programs. Design and teach executive education programs. Facilitate alumni and member forums. Member of Admissions Committee. Numerous speaking engagements with industry organizations. 1982 - Independent Consultant.. Coach senior executives to improve individual, team, and organization performance. Work includes: leadership development, vision and values, strategic decision-making, management style, performance reviews and feedback, succession planning and development of high potential managers, organization change, project planning and implementation, improved work processes, teamwork in the context of real business issues, and time management. Develop, design, and teach Leadership workshops for senior and middle managers. Workshops focus on the individual participant and developing his or her leadership capabilitites. Consult to multinational corporations about the organizational impacts and educational implications of information technologies in the work place. Engagements include work in North and South America, Asia-Pacific, Latin American, and Europe. Facilitate large organization change projects. Develop and teach senior management education and organization change workshops; work with senior management to develop strategies and plans for key projects. Consult to public sector organizations and utility companies to redefine the regulatory relationship, transforming it from adversarial to partnerships that mutually benefit the shareholders and consumers. Consult to regulatory groups in communications companies; work includes executive coaching, organization design, and process improvement. Advise management consulting companies on the design and implementation of qualitative research projects. Trained senior consultants in qualitative research methodologies. Consulting, teaching and speaking engatgements in the U.S., Canada, Latin America, Europe, and Asia-Pacific.
Schuck - page 3 1991 1997 Researcher. Motorola University, Schaumburg, Illinois. Develop and manage research site relationships in the U.S., Asia, and Europe. Design and conduct qualitative field research, guide the work of other associates, frame and edit case studies, and formulate the analysis. Research resulted in five case studies published and distributed by the Harvard Business School. Cases describe Motorola s business strategy and organizational innovations, and illustrate the complexities of globalization and organization change. Teach the cases to senior managers in the U.S. and Asia, and at MIT. 1989-1990 Director of Education. Massachusetts Institute of Technology, Cambridge, Massachusetts, Center for Real Estate Development. Administer, manage, and continue to develop the graduate program: recruitment, admissions, graduate curriculum, faculty negotiations, thesis experience, graduation, and placement. 1983-1990 Research Associate. Harvard Graduate School of Business, Cambridge, Massachusetts. Investigate linkages between business strategy, technology and organization. Conduct field research focusing on the organizational and educational implications of information technology in the work place. Write case studies, teaching notes and articles. 1983-1984 Consultant. Index Systems, Inc., Cambridge, Massachusetts. Consulting on information technology and its organizational impacts; worked in the Education Services and Organization Change Group. 1981-1982 Research Affiliate. Center for Information Systems Research (CISR), Massachusetts Institute of Technology, Cambridge, Massachusetts. Involved in a multi-company Human Resource Policy Project, that investigated the recruitment, retention and development of key personnel involved with computer technologies. 1981-1982 Research Director. Decision Support Services, Inc., Cambridge, Massachusetts. Responsible for designing and managing research projects and management education courses in the areas of: computer technology implementation, organizational development, corporate culture, human resource management and career development. Consultant to corporations on the organizational impacts of the implementation of computer technologies. 1979-1981 Research Assistant. Harvard University, Graduate School of Education, and MIT Sloan School of Management, Cambridge, Massachusetts. Projects included writing case studies on implementation of computer systems, study of decision making styles, design of a graduate course on symbolism in organizations, and analysis of managerial efficiency and productivity issues.
Schuck - page 4 1976-1980 Director. Early Childhood Communication Laboratory, University of Northern Iowa, Waterloo, Iowa. Design, implement, and administer an experimental program to teach pre-school inner-city African-American children to read, write, and type. 1974-1976 Speech Pathologist. Area Education Agency VII, Waterloo, Iowa. Provide diagnostic and therapeutic speech and language services to children grades K - 12. Serve as a member of a multidisciplinary diagnostic team. BOARD MEMBERSHIP, ARTICLES & RESEARCH PUBLICATIONS Advisory Board Member; 2000 present. Centerprise (The Center for Real Estate Enterprise Management), a non-profit, public interest corporation. Centerprise is a collaborative, integrative clearninghouse of ideas for the real estate industry, cutting across academic disciplines, industry sectors, functional business areas, and private/government interests. Advisory Board Member and Co-Founder; 1978-1980. Community Communications Foundation, Waterloo, Iowa. Promte the academic, scientific, intellectual, and artistic growth of the community, especially, but not exclusively, the African-American community. Gogan, J.L., Schuck, g., and Zuboff, S. Motorola Corporation: The View from the CEO Office. Case Study #9-4994-140, Harvard Business School, 1994. Gogan, J.L., Schuck, G., and Zuboff, S. Motorola: Penang, Malaysia. Case Study #9494-135, Harvard Business School, 1994. Gogan, J.L., Handel, M.J., Schuck, G., and Zuboff, S. Motorola: Elma, New York. Case Study #9-494-136. Gogan, J.L., Stoddard, D., Schuck, G., and Zuboff, S. Motorola: Government and Systems Technology Group. Case Study #9494-137, Harvard Business School, 1994. Keen, P.G.W. and Schuck (Bronsema), G. Cognitive style research: a perspective for integration. Published in the proceedings of the Second International Conference on Information Systems, Cambridge, Massachusetts, December 7-9, 1981, pp. 21-52. Keen, P.G.W. and Schuck (Bronsema), G. Strategic Computing Education. CISR Working Paper #89, Center for Information Systems Research, Massachusetts Institute of Technology, Cambridge, Massachusetts, May, 1982. Keen, P.G.W., Schuck (Bronsema), G. and Zuboff, S. Implementing common systems: one organization's experience. Systems, Objectives, Solutions, Vol. 2, No. 3, August, 1982, pp. 125-142.
Schuck - page 5 Schuck (Bronsema), G. The implementation of computer technology: does education have a role? Qualifying Paper, Graduate School of Education, Harvard University, August, 1981. Schuck (Bronsema), G. Human resource policy: rhetoric or reality? CISR Working Paper on Human Resource Policy, Center for Information Systems Research, Massachusetts Institute of Technology, Cambridge, Massachusetts, September, 1981. Schuck (Bronsema), G. and Keen, P.G.W. Education and implementation in MIS.CISR Working Paper #88, Center for Information Systems Research, Massachusetts Institute of Technology, Cambridge, Massachusetts, May, 1982. Schuck (Bronsema), G. Education and technical change in the corporate context. Doctoral Thesis, Graduate School of Education, Harvard University, March, 1983. Schuck (Bronsema), G. and Keen, P.G.W. Education intervention and implementation in MIS. Sloan Management Review July, 1983. Schuck, G. and Zuboff, S. The Expense Tracking System at Tiger Creek. Case Study #1-485- 057, Harvard Business School, 1984. Schuck, G. Intelligent technology, intelligent workers: a new pedagogy for the high tech work place. Organizational Dynamics, Autumn, 1985. Schuck, G. and Zuboff, S. Data Administration in Citibank Brazil. Case Study #9-486-081, Harvard Business School, 1986. Schuck, G. and Walton, R. The machine tool industry and the National Center for Manufacturing Sciences. Paper published for and presented at the Workshop on Competiveness, Harvard Business School, 1987. Schuck, G. Outsourcing in the 1990's: Managing Corporate Real Estate Consultants. Working paper #33, Center for Real Estate Development, Massachusetts Institute of Technology, June 1991, and in Site Selection and Industrial Development, August 1991, pp. 835-839. Schuck, G., and Zuboff, S. Global Distribution: Laura Ashley Strategic Alliance with Federal Express. Cse Study #493-018, Harvard Business School, 1992. (Adapted by Anthony, R., and Loveman, G. Laura Ashley and Federal Express Strategic Alliance, Case Study #N1-693-050.) Schuck, G., Gallivan, M, and Zuboff, S. Motorola: Angers, France. CaseStudy Part (A) #N9-898-063; Case Study Part (B) # N9-898-064; Case Study Part (C) #N9-898-065, Harvard Business School, 1997.