Impact of Fuel Subsidy Removal:

Similar documents
Business Statistics: Chapter 2: Data Quiz A

How to Identify Real Needs WHAT A COMMUNITY NEEDS ASSESSMENT CAN DO FOR YOU:

STATISTICAL DATA COLLECTION IN MAURITIUS

CHAPTER FIVE CONCLUSIONS, DISCUSSIONS AND RECOMMENDATIONS

CHAPTER 3 RESEARCH METHODOLOGY

Guidelines for Cross Border Arrangements under the Pension Reform Act

Beef Demand: What is Driving the Market?

Mobile Banking Questionnaire NON-USERS

ENERGY ADVISORY COMMITTEE. Electricity Supply in Hong Kong: Establishment Survey

Graduate Entrepreneurial Intention in Turkey: Motivators and Obstacles. Nurdan Özarallı Marmara University, Istanbul, Turkey

Unemployment: Causes and its Economics Outcomes during Recent Years in Afghanistan

RURAL CONSUMER BUYING BEHAVIOUR AND BRAND AWARENESS OF DURABLE PRODUCTS

Candidate Motivation & Behavior in the Agricultural Industry

Ireland and the EU Economic and Social Change

DO NOT WRITE ANY ANSWERS IN THIS SOURCE BOOKLET. YOU MUST ANSWER THE QUESTIONS IN THE PROVIDED ANSWER BOOKLET.

QPCU Credit Card Application

Transit Visa Application

CHALLENGES AND PROSPECTS OF USING INTERNET FACILITIES IN FEDERAL COLLEGE OF EDUCATION (TECHNICAL) LIBRARY OMOKU, RIVERS STATE. R. F.

ACCESS TO FINANCIAL SERVICES IN MALAWI: POLICIES AND CHALLENGES

Preparatory Action on the enhancement of the European industrial potential in the field of Security research

CHAPTER 3: RESEARCH METHODS. A cross-sectional correlation research design was used for this study where the

Summary. Accessibility and utilisation of health services in Ghana 245

Central African Republic Country Profile 2011

Results of the 62nd Opinion Survey on the General Public's Views and Behavior (June 2015 Survey)

Challenges to the efficient use of point of sale (POS) terminals in Nigeria

The income of the self-employed FEBRUARY 2016

VICTIMIZATION SURVEY IN TANZANIA

Profiles and Data Analysis. 5.1 Introduction

Table 1: Profile of Consumer Particulars Classification Numbers Percentage Upto Age. 21 to Above

EDf EnErGY trust. APPLiCAtion for financial ASSiStAnCE WHO CAN APPLY FOR A GRANT? HOW CAN THE TRUST HELP?

Effects of public relations in fund raising events (A study of selected churches in Aba metropolis)

Estimating domestic workers, home-based workers, street vendors and waste pickers in India

INSURANCE REGULATORY AUTHORITY ANALYSIS OF FACTORS AFFECTING GROWTH OF AGENCY FORCE IN KENYA TERESA OINO AND ROBERT KULOBA

Impact Assessment (IA)

Fédération des Experts Comptables Européens ACCRUAL ACCOUNTING IN THE PUBLIC SECTOR. January A Paper from the FEE Public Sector Committee

Views and Experiences of Electricity and Gas Customers in Northern Ireland

Europol Public Information VACANCY NOTICE

WASSCE / WAEC ECONOMICS SYLLABUS

Chapter 3. Methodology

Conducting a Tenant Satisfaction Survey Key Issues

Chapter 2. Sociological Investigation

APPLICATION FOR FINANCIAL ASSISTANCE

Social protection, agriculture and the PtoP project

CHAPTER 3. Research methodology

2012 FEDERAL BUDGET PRIORITIES

Global Food Security Programme A survey of public attitudes

Michigan Department of Community Health

Satisfaction Perceptions Differences of Customers of Banks in Saudi Arabia Based on Gender

OCCUPATIONS & WAGES REPORT

WASHINGTON UNIVERSITY SCHOOL OF LAW NEW LOAN REPAYMENT ASSISTANCE PROGRAM (LRAP II) (Last updated: January 19, 2015) I INTRODUCTION

2003 Annual Survey of Government Employment Methodology

When a Child Dies. A Survey of Bereaved Parents. Conducted by NFO Research, Inc. on Behalf of. The Compassionate Friends, Inc.

TERI ENVIRONMENTAL SURVEY DELHI NCR AND KARNATKA

Research into Issues Surrounding Human Bones in Museums Prepared for

Human Resources Management Structure Chart. Head of Human Resources

Hawaii County Consumer Spending: Research and Economic Analysis Division Department of Business, Economic Development & Tourism

MyMoney Application form

Vacancies. Advice Workers- Edinburgh 2 Full Time (Job share might be considered) (36.25 hours a week/ 20,931 per annum )

BY Aaron Smith NUMBERS, FACTS AND TRENDS SHAPING THE WORLD FOR RELEASE MARCH 10, 2016 FOR MEDIA OR OTHER INQUIRIES:

ECONOMIC MIGRATIONS OF THE POLES. Report by Work Service S.A.

C A R I B B E A N E X A M I N A T I O N S C O U N C I L REPORT ON CANDIDATES WORK IN THE SECONDARY EDUCATION CERTIFICATE EXAMINATION MAY/JUNE 2011

THE CPA AUSTRALIA ASIA-PACIFIC SMALL BUSINESS SURVEY 2015 HONG KONG REPORT

Chapter 1. What is Poverty and Why Measure it?

1 The total values reported in the tables and

in nigerian companies.

Alcohol, CAPI, drugs, methodology, non-response, online access panel, substance-use prevalence,

Chapter 11: Activity

Europol Public Information VACANCY NOTICE. Facilities Officer with the Facilities Team of Europol (C58) - Temporary Agent, AST4

What Is Poverty and Why Measure It?

HENRY COUNTY GENERAL ASSISTANCE APPLICATION 106 N. Jackson, Mt. Pleasant, IA Fax:

Evaluation: Designs and Approaches

UNODC-UNECE Manual on Victimization Surveys: Content

Paid and Unpaid Labor in Developing Countries: an inequalities in time use approach

Executive summary. Global Wage Report 2014 / 15 Wages and income inequality

IBADAN STUDY OF AGEING (ISA): RATIONALE AND METHODS. Oye Gureje Professor of Psychiatry University of Ibadan Nigeria

Survey of DC pension scheme members

Effect of micro finance on performance of women owned enterprises, in Kisumu City, kenya

FINSCOPE Zambia FinScope Zambia 2009 M & N ASSOCIATES LIMITED

WHAT IS ECONOMICS. MODULE - 1 Understanding Economics OBJECTIVES 1.1 MEANING OF ECONOMICS. Notes

TODD S ON THE GO, LLC th Street Marion, IA PHONE: (319)

School Life Questionnaire. Australian Council for Educational Research

Job Application Pack. Care Services Co-ordinator (South Eastern Trust Area)

Adoption of Point of Sale Terminals in Nigeria: Assessment of Consumers Level of Satisfaction Abstract Key words 1. INTRODUCTION

Europol Public Information

Addressing the social impact of mining activities on communities for sustainability

A Sloan Work & Family Research Network Fact Sheet

CH 10 - REVIEW QUESTIONS

MBA 611 STATISTICS AND QUANTITATIVE METHODS

Challenges in Developing a Small Business Tax payer Burden Model

Influence of Social Media on the Indian Automotive Consumers: Primary Study in National Capital Region

NATIONAL SURVEY OF HOME EQUITY LOANS

Descriptive Inferential. The First Measured Century. Statistics. Statistics. We will focus on two types of statistical applications

Internet Access and Use by Students of Private Universities in Ogun State, Nigeria

Asian Economic and Financial Review

Tutor2u Economics Essay Plans Summer 2002

Examining the Travel consumer s Perception of the Effect of the Internet on Travel Agencies: Evidence from Northern Cyprus

CONSUMERLAB. Mobile COMMERCE IN EMERGING MARKETS

COMPLETE SOLUTIONS COMPANY PENSION PLAN

A Study of Growth of Fast Food Industry with Reference to Shift in Consumer s Buying Habits in Nagpur City

Ethical and environmental policy. Union of Brunel Students

Transcription:

Fuel Subsidy Removal: Nigeria CENTRE FOR PUBLIC POLICY ALTERNATIVES NACCIMA National Association of Chambers of Commerce, Industry, Mines and Agriculture 18 November 2011 Commissioned by ENABLE Impact of Fuel Subsidy Removal: A Public Opinion Poll The on-going debate on the removal of fuel subsidy by the Federal Government has called for immediate action by business member organizations to adequately determine the pulse among members, especially as it may affect their business activities. This study examines the level of NACCIMA members (including the general publics ) understanding of the fuel subsidy issue, their support for the removal of petrol subsidy and their understanding of government implementation plans in an attempt to assess the impact of the removal of fuel subsidy on individuals, business activities and the economy in general. A public opinion poll of respondents randomly selected is employed in the study. We find that 86 per cent of respondents have an understanding of the issue surrounding fuel subsidy but 94 per cent of respondents maintain that the Federal Government has insufficiently communicated the reasons behind the removal of the fuel subsidy. Again, 84 per cent of surveyed respondents do not support the removal of fuel subsidy while 90 per cent believe the removal would have an impact on economic activities in the country. Participant Opinion on Fuel Subsidy Policy: In Support of Removal 16 % Against.... 84 % Impact on Business Owners: In Support of Removal. 18.2 % Against.... 81.8 % Positive Effect 33.3 % Negative Effect. 33.3 % No Effect 33.3 % %age of total respondents.. 22 % Impact on Professionals: In Support of Removal. 20 % Against.... 80 % Positive Effect 16.7 % Negative Effect. 50.0 % No Effect 33.3 % %age of total respondents.. 32.0 %

Table of Contents Executive Summary... 3 Quantitative Findings... 3 Qualitative Findings... 4 Objectives... 4 Scope of the Survey... 4 Ethical Standards... 5 Fact-Sheet on Fuel Subsidy Removal... 6 Methodology... 12 Definition of the Population and Survey Sample... 12 Data Collection... 12 Sampling Techniques... 12 Data Quality: Exclusions from the Sample/Limitations... 13 Data Analysis Discussions... 14 Quantitative Findings... 14 Fuel Subsidy:... 14 Other Issues:... 14 Qualitative Findings... 15 Fuel Subsidy:... 15 Other Issues:... 15 Centre for Public Policy Alternatives (CPPA) Page 2

Executive Summary ENABLE, a DFID-led program managed by Adam Smith International has commissioned the Centre for Public Policy Alternatives to conduct this survey on behalf of the National Association of Chambers of Commerce, Industry, Mines and Agriculture (NACCIMA). The survey was to center on pertinent national issues with a primary focus on the current debate on the proposed removal of fuel subsidy by the Federal Government of Nigeria. The recommended sample size was 50 and was drawn from the corporate membership of NACCIMA and the general public in Nigeria. A thirty-question, three-page questionnaire was administered to the target population. (16 of the questions in the survey were dedicated to the fuel subsidy issue. The enquiry was conducted by telephone, emails and one-on-one interviews with some of the respondents. The other questions revolved around the subsidy on fertilizers, certain polices of the Central Bank of Nigeria, National security and the remuneration of civil servants. The polling was conducted over a period of three days from Tuesday the 15 th of November 2011 to Thursday the 17 th of November 2011. The recommended sample size of 50 was considered smaller that the statistically derived number that would have been more reflective of the opinion and size of the business community and adult population in Nigeria. In spite of the stated constraints, efforts were still made to maintain randomization and to ensure there was a national spread amongst the targeted respondents. The key challenges/limitations were the sample size as previously noted and the time frame of the exercise. The most effective mode of enquiry was the field survey which account for 80% of the responses and which facilitated the completion of the exercise and meeting the recommended target size of 50 respondents. 54 respondents were interviewed, from which a sample of 50 was retrieved while four were dropped on the basis of inconsistencies. Quantitative Findings 27% of the household budget is dedicated to the fuel related expenses; 94% believe that the communication strategy adopted by the government as inadequate 90% also believe the removal will have some impact on the economy 84% are not in support of the proposed removal o A substantial portion of the respondents not in support of the removal of the subsidy had no response as per the effect of their economic welfare while75% of the 16% not in Centre for Public Policy Alternatives (CPPA) Page 3

support of the removal had a clearer idea of the impact whether negative or positive on their economic wellbeing. Responses to the other questions indicate that there is a general awareness of the exchange rate and usage of ATM cards. Cash remains a prominent medium of exchange in Nigeria. The majority of the respondents canvassed for a stable exchange rate (84%), while there was a considerable displeasure with the level of security and current remuneration of public officers. Qualitative Findings A good number of respondents agree that; There is a low-level of conviction of the reasons behind removal of fuel subsidy by the Federal Government, A removal of fuel subsidy will result in an increase in prices of commodities and cost of living, The Government should implement infrastructural reforms such as stable electricity and construction of new refineries, prior to removal of subsidy, and The removal of subsidy, if eventually it happens, should be phased and done gradually. Objectives The objectives of this public poll are as follows; To present data on the general impressions of business owners on the impact of government s policy decisions on their businesses. The findings would serve as a classical case of the effects of non-consultation by government. To improve the quality of the dialogue. Delivery of membership polling on the fuel subsidy removal to NACCIMA. Scope of the Survey This study covered several locations in Lagos and across some of the Northern and Eastern parts of Nigeria. In the Lagos metropolis the questionnaire was administered in the following locales namely; Ketu, Ikeja, Ajah community, Victoria Garden City Shopping Complex, Ibeju-Lekki LGA, University of Lagos, Lagos Island and Yaba. Centre for Public Policy Alternatives (CPPA) Page 4

Ethical Standards All respondents were assured of the confidentiality of their responses and encouraged to participate so as to improve the policy-making process of government. Centre for Public Policy Alternatives (CPPA) Page 5

Fact-Sheet on Fuel Subsidy Removal Demographics of Respondents N (%) Below 30 years 14 28.0 Age group (years) 30-40 years 19 38.0 40 60 years 17 34.0 Gender Marital Status Male 31 62.0 Female 19 38.0 Single 24 48.0 Married 26 52.0 Professional 16 32.0 Business Owner 11 22.0 Civil Servant 5 10.0 Occupation Student 5 10.0 Average monthly household income (N) Trader 3 6.0 Transporters 3 6.0 Others 1 14.0 < N50,000 12 24.5 > N51,000 N100,000 20 40.8 N100,000 N500,000 17 34.7 Centre for Public Policy Alternatives (CPPA) Page 6

Awareness and knowledge of respondents on fuel subsidy N (%) Understanding of the issue Yes 39 78.0 concerning fuel subsidy removal No 11 22.0 I don t understand 7 14.0 Level of understanding I have a fair understanding 22 44.0 I have a clear understanding 21 42.0 Respondents opinion: if the Government has sufficiently explained and communicated the reasons for the proposed removal of the fuel subsidy Yes 3 6.0 No 47 94.0 Respondent s perceptions of the Impact of the proposed removal of the fuel subsidy N (%) Do you support the removal of the fuel subsidy? In support of fuel subsidy removal: likely effect on your economic wellbeing? Do not support subsidy removal: likely effect on your economic wellbeing? Do you think the removal of fuel subsidy would have an impact on economic activity in Nigeria? Yes 8 16.0 No 42 84.0 Positive Effect 4 50.0 Negative Effect 2 25.0 No effect 2 25.0 Negative Effect 8 No effect 2 No response 32 Yes 40 90.0 No 10 10.0 Centre for Public Policy Alternatives (CPPA) Page 7

The average percentage of monthly household budget allocated to fuel consumption in terms of the direct use of fuelling cars, public transport, running generators and other domestic uses (e.g. kerosene for cooking) = 26.5% Other issues Respondent s awareness of the Government policy as it relates to the subsidy imposed on fertilizers Yes No N (%) 18 36.0 32 64.0 Yes 8 47.1 If yes, does this subsidy in your opinion translate into a reduction in the retail price of fertilizer? No 6 35.3 I don t know 3 17.6 Not applicable 33 Do you think the government should remove the subsidy on fertilizers? Do you know what the current exchange rate of the Naira to the Dollar is? In your opinion should the focus of the Central Bank (CBN) be to stabilize the Naira? Do you understand the concept of a cashless society? Do you currently use an ATM/Credit card? What medium of exchange do you currently adopt? Would the proposed move towards a cashless economy by the CBN affect business transactions in Nigeria Do you think the federal government spends too much money on the remuneration of public office holders? Yes 5 29.4 No 12 70.6 Not applicable 33 Yes 41 82.0 No 9 18.0 Yes 40 81.6 No 9 18.4 No response 1 Yes 40 80.0 No 10 20.0 Yes 41 81.6 No 9 18.4 Cash 35 71.4 Cheque 5 10.2 Transfers 5 10.2 Point of Sale (POS) terminals 4 8.2 No response 1 Yes 26 57.8 No 19 42.2 No response 5 Yes 41 83.7 No 8 16.3 Centre for Public Policy Alternatives (CPPA) Page 8

How would you rate the performance of security agencies in Nigeria in securing lives and property? No response 1 Very poor 23 46.9 Poor 15 30.6 Neutral 6 12 Good 5 2 Very Good 0 0.0 Perceptions of the Impact of the proposed removal of the fuel subsidy Q301. Do you support the removal of fuel subsidy? Q302. If Yes, how would you assess the likely effect of the removal of the fuel subsidy on your economic wellbeing? 84% of the respondents did not support the removal of fuel subsidy, compared to 16% who supported it. 50% of the respondents in favour of the removal were of the opinion that it would have positive effect, 25% of them cited negative effect and no effect respectively. 100% 80% 60% 40% 20% 0% Support removal of fuel subsidy 84 No 16 Yes Likely effect (%) Positive effect 50 Negative effect 25 No effect 25 Base: 50 Base: 8 Centre for Public Policy Alternatives (CPPA) Page 9

Age distribution (years) 80 70 60 50 40 30 20 10 0 67 7 5 < 30 years 30-40 years 40-60 years Base: 50 Average monthly household income (N) Majority (41%) of the respondent earn between N51,000 100,000 monthly 41% 35% 25% < N50,000 > N51,000 N100,000 N100,000 N500,000 Base: 50 Centre for Public Policy Alternatives (CPPA) Page 10

Awareness of the exchange rate of the Dollar to the Naira Majority (82%) of the respondents had good knowledge of the exchange rate of the Dollar to the Naira 82% 18% Yes No Base: 50 Centre for Public Policy Alternatives (CPPA) Page 11

Methodology Definition of the Population and Survey Sample The population for this study is a cross-section of NACCIMA members and members of the Organized Private sector (OPS). These include target occupations of professionals, business owners, students, traders, civil servants, traders and transporters. Using Krejcie formula for calculating sample size, a standard sample size of at least 384 respondents would have been appropriate to elicit a significant outcome for a survey of this magnitude. A sample size of 50 was however adopted as specified in the terms of reference of NACCIMA. Data Collection Data was collected through telephone interview, electronic mail and self-administration methods from respondents in various locations. In the Lagos metropolis the questionnaire was administered in the following locales namely; Ketu, Ikeja, Ajah, Victoria Garden City Shopping Complex, Ibeju-Lekki LGA, University of Lagos, Lagos Island and Yaba. A few responses were collated from the Northern and Eastern part of the country via e mail and the telephone methods of enquiry. Sampling Techniques Quantitative research technique was adopted to select a cross-section of respondents; which includes professionals, business owners, students, traders, civil servants and transporters. A Questionnaire comprising of closed and open ended questions was used, after the consent of the respondents was sought. Thematic areas covered by the questionnaire include: Demographics (Age, Income, Occupation); Awareness and knowledge on fuel subsidy (understanding of fuel subsidy); Perceptions of the Impact of the proposed removal of the fuel subsidy; Views on the Implementation Plan, as well as Other issues (removal of fertilizer subsidy, stabilization of the Naira exchange rates, the policy on cashless society, government expenditure and security). The data obtained was processed and analyzed using Statistical Package for Social Sciences, SPSS version 17.0, a statistical computer program. Descriptive and relevant inferential statistics were determined for Centre for Public Policy Alternatives (CPPA) Page 12

the measured parameters. Charts (Pie, histograms etc.) were appropriately used for graphical demonstrations. (Confidence level = 95%). Data Quality: Exclusions from the Sample/Limitations In order to ascertain the explanatory potential of the questionnaire; particularly in terms of its validity and reliability, and its appropriateness in eliciting responses; the questionnaire was pretested. The developed instrument was then administered on 50 respondents from the sample size. To ensure data quality with this reduced sample size, a sample of 54 respondents was obtained, which was then adequately processed and reduced to 50. Centre for Public Policy Alternatives (CPPA) Page 13

Data Analysis Discussions Quantitative Findings Fuel Subsidy: This study was carried out on at least six categories of workers in Nigeria, from Professionals to Business owners, Civil servants, Traders to Transporters. The Poll recorded a decent response rate of approximately 95 per cent (see Methodology). Professionals and business owners make up 54 per cent of the respondents, Civil servants make up 10 per cent, Students make up 10 per cent, while the remaining 24 per cent was drawn from traders, transporters, and others. Although, there is a high level (86 per cent) of understanding of the fuel subsidy issue among respondents, 94 per cent believe that the Federal Government has not been convincing enough in communicating the evidence for removal of subsidy at this stage. Thus, about 84 per cent of the respondents did not support the removal of fuel subsidy while 16 per cent supported its removal in the light of certain proposed changes that the Federal Government needs to put in place. These changes include building of refineries and fixing of electricity supply. In the study, we also find that respondents spend an average of 26.5 per cent of their monthly income on consumption of petrol for transportation and electricity generation. Among the respondents, we find that 90 per cent believe there would be significant impact on economic activities if the subsidy is removed as planned. Other Issues: This opinion poll also tested other national policy issues that have recently generated discourse among citizens. The issues include subsidy removal on fertilizers, monetary policy of the CBN on exchange rate, cashless economy policy of the CBN, government recurrent expenditure for remuneration of public office holders and the state of security of lives and property. The results showed a low awareness (36 per cent) of the public on fertilizer subsidies. However, participants appeared to be quite aware of foreign exchange rates with 82 per cent maintaining that the Central Bank should focus on stabilizing the Naira against the dollar. On the issue of cashless economy, 81 per cent of respondents answered that they were aware of the policy and were currently making use of ATM cards though 71.4 per cent of them still prefer cash for their business transactions. Finally, a large percentage (84 %) of respondents are of the opinion that the government currently spends too much money on the remuneration of Centre for Public Policy Alternatives (CPPA) Page 14

public office holders while 46 per cent think security agencies have been very poor in securing lives and properties. Qualitative Findings Fuel Subsidy: A qualitative interpretation of participants responses gives deeper insight into some of the responses. For instance, 94 per cent of the respondents opined that the Federal Government has not sufficiently explained and communicated reasons for the proposed removal of the fuel subsidy. In support of their opinion, majority of the respondents said that there is poor awareness among Nigerians, a possibility of deliberately hiding information to avoid public debate, and that the reasons from the federal government are not convincing enough. From the 90 per cent of respondents who believe that the removal of fuel subsidy would have an impact on economic activities in Nigeria, a good number maintain that it will increase the cost of living transportation, pressure on wage rates and commodity prices thereby making life more difficult for majority of Nigerians. There is also an agreement within a cohort of respondents that the removal of fuel subsidy will further worsen the state of unemployment in the country. When asked the action(s) the federal government should take in reducing the burden of fuel subsidy removal on the populace, the respondents said that that the government should control the price of fuel (price cap), provide efficient and adequate power supply, promote stability of the prices of other commodities, fully utilize the capacity of the domestic refineries and build new refineries as well as the provide good road infrastructure. If at all the Government must implement the proposed removal of fuel subsidy, the respondents believe that it should be carried out gradually, in phases relative to the improved utilization of domestic refineries. In addition, they believe that the government should seek the opinion of the public in determining the rate at which it should be removed. This, they believe, will require adequate sensitization of the public on the subject of fuel subsidy before such opinion poll. Other Issues: 81.6 per cent of the respondents believe that Central Bank (CBN) should focus on stabilizing the Naira. According to majority of them, this will promotion of economic stability, enhance business planning and improve Nigeria s balance of trade by assuring businesses of price predictability and checking inflation. Centre for Public Policy Alternatives (CPPA) Page 15

57.8 per cent of the respondents believe that the proposed move towards a cashless economy by the Central Bank of Nigeria (CBN) would affect business transactions in Nigeria, while 42.2 per cent believe that it would not affect businesses in Nigeria. Those believe that it would affect businesses in Nigeria argue that the dearth of technological infrastructure, poor network services among operators including banks, high level of illiteracy and the lack of social capital (trust) would militate against its implementation. In addition, they believe that it would increase techno-crime and make transaction difficult for local traders and small business owners. On the other hand, those who believe that it would not affect businesses in Nigeria argue that cashless economy would reduce burden of carrying cash, promote security and make business transactions more convenient. Centre for Public Policy Alternatives (CPPA) Page 16