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Employers in the Low-Skill Labor Market THE URBAN INSTITUTE Brief No. 1, November 2008 Entry-Level and Next-Step Jobs in the Low-Skill Job Market Gregory Acs and Pamela Loprest Only 3 in 10 noncollege are available to those without high school degrees, relevant skills training, or prior experience. Americans often perceive low-wage, lowskill as McJobs easily filled positions requiring little in the way of education, experience, or training. In reality, low-skill are not no skill, and the labor market for noncollege that do not require a college degree is vast and diverse. In this brief, we use data from the 2007 Survey of Employers in the Low-Skill Labor Market a national survey of employers that have recently filled noncollege to broaden and deepen our understanding of the diversity of this labor market (see box for more information about the survey). We distinguish between that have very low requirements entry-level and those with somewhat higher skill or education requirements next-step. We then explore the differences between entry-level and next-step in compensation, activities and tasks performed on the job, the types of employers filling entry-level versus next-step, and how employers fill these. This deeper understanding of the noncollege labor market will help researchers and policymakers identify the that are most promising for the least skilled labor-market entrants, the skills and experience needed for next-step, and the factors that help workers with the necessary skills and experience land next-step. What Are Entry-Level and Next-Step Jobs? Our survey data identify three key criteria for noncollege : a high school diploma, prior job-specific experience, and specific skills training in a related area. We asked employers whether each potential requirement was extremely important, somewhat important, or not very important when filling their most recent opening for a noncollege job. If an employer deemed any one of these three potential requirements extremely important, we considered that job a nextstep job; we classified all for which none of three criteria were extremely important as entry-level. Overall, among all recently filled noncollege, about 30 percent are entry-level with very low requirements and about 70 percent are nextstep for which at least one of the three criteria is extremely important to employers. The Survey of Employers in the Low-Skill Labor Market is a national survey of employers with low-skill. Firms with four or more employees that had hired a worker into a job that did not require a college degree within the past two years were surveyed, representing about 2.1 million employers. Data were collected in spring and summer 2007, with a final sample of 1,060 employers and a response rate of 54 percent. The data in this brief are weighted to represent the job opportunities for workers in the low-wage labor market. 1

Wages and Benefits of Entry-Level and Next-Step Jobs Workers with little experience or specific skills face a job pool that offers much lower wages and fewer benefits than that do not require a college degree but do require a high school diploma, some jobrelated experience, or specific skills. The average wage rate for entry-level, $9.25, is significantly lower than the $13.85 average wage for next-step (table 1). Even relatively high-paying entry-level pay less than the average next-step job. For example, the 75th percentile of entry-level job wages (that is, the wage level where 75 percent of entry-level have lower wages) is $10.64. Next-step at the 75th percentile pay $17.00 an hour just below the 50th percentile wage for all workers in the economy ($17.51 an hour, seasonally adjusted, in August 2007). 1 Lower wages may in part reflect that more of these are part time. More than 35 percent of entry-level require less than 35 hours a week, compared with only 13 percent of nextstep. Substantially fewer entry-level offer benefits than next-step. Only 45 percent of recently filled entry-level offered health insurance, compared with 80 percent of next-step. 2 In addition, less than half of entry-level offer some form of pension coverage, compared with nearly three-quarters of next-step. These lower levels of benefits are at least partially because of the large share of parttime entry-level. Workers in entry-level are also less able to take flexible leave in the form of paid sick days or personal days: 37 percent, compared with 62 percent of workers in next-step. A higher percentage of workers has paid vacation days (which can include paid holidays), but the difference between entry-level and next-step is still significant. Finally, less than a third of workers in entry-level are able to take paid time off to care for sick family members, compared with almost two-thirds of next-step workers. This lack of job flexibility may affect the well-being of workers in these, as well as the well-being of their families. Further, it may hinder job and worker retention. Characteristics of Entry-Level Jobs Part of the reason entry-level pay less than next-step is that, by definition, TABLE 1. Wage and Benefits of Recently Filled Noncollege Jobs Entry-level Next-step Hourly wage ($) Average 9.25 13.85* 25th percentile 7.15 9.75 50th percentile 8.50 12.75 75th percentile 10.64 17.00 Usual hours a week (%) < 35 hours 35.3 13.4* 35 or more hours 64.7 86.6* Percent of with benefits Health insurance or HMO a 45.1 80.2* Pension or 401(k) 42.3 73.5* Paid personal days or sick leave 36.8 62.0* Paid vacation 50.0 71.5* Paid time off to care for sick family member 31.2 64.9* a Percent of where worker was offered health insurance or HMO coverage. * Difference between entry-level and next-step is statistically significant at the p <.10 level. Differences in wage percentiles are not tested. 2

they require less experience, less education, and fewer job skills. Workers in entrylevel also perform different tasks at work than those in next-step. Further, compared with next-step, entry-level are concentrated among smaller employers, in different industries, and in different locations. Figure 1 shows the percentage of entry-level and next-step for which a worker performs various tasks daily. 3 Entry-level are less likely to entail reading documents, filling out forms or other writing, using a computer, or speaking with customers daily. There is no difference in using arithmetic or monitoring instruments. Grouping the bottom six tasks in the figure together as cognitive tasks, 75 percent of entry-level entail daily performance of at least one cognitive task; in contrast, 94 percent of next-step make daily use of a cognitive task. Among the cognitive tasks, the only one performed daily by more than half of those in entrylevel is reading documents (52 percent). In contrast, 85 percent of those in next-step must read documents daily, and over 70 percent must fill out forms and use a computer. Given these differences in tasks, it is not surprising that the occupational categories of entry-level also differ from next-step (table 2). Entry-level are more likely to be in service or in construction, production, and installation occupations, 4 while next-step are more likely to be managerial and professional or office and administrative. These differences suggest the greater use of supervisory skills in next-step than entry-level. The types of businesses hiring for entry-level versus next-step also differ. Entry-level are more likely than next-step to be with small employers. Less than half of entry-level (44 percent) are in businesses with more than 100 employees, compared with 58 percent of next-step. Entry-level are disproportionately in rural locations (18 percent) compared with next-step (13 percent), although the vast majority of both types of are in urban areas. Finally, the types of industries entry-level are found in do not differ significantly from FIGURE 1. Percent of Recently Filled Noncollege Jobs Requiring Daily Performance of Tasks, by Job Type Work in team or group 82.3 88.0 Monitor instruments Computer use 27.2 29.7 32.3 71.4* Arithmetic 42.4 44.4 Speak with customers 55.1 69.9* Write notes, memos, emails 24.7 57.3* Entry-level Next-step Fill out forms 44.9 70.9* Read documents 51.9 85.1* 0 10 20 30 40 50 Percent 60 70 80 90 100 * Difference between entry-level and next-step is statistically significant at the p <.10 level. 3

TABLE 2. Characteristics of Recently Filled Noncollege Jobs (percent) Entry-level Next-step Jobs in occupation Manager/professional 1.2 6.9* Services 36.8 17.4* Sales 8.9 11.3* Office and administrative 14.0 41.9* Construction/production/installation 39.0 22.2* Other 0.1 0.2 Firm size more than 100 43.6 57.8* Rural location 18.0 12.6* Jobs in industry Construction 7.8 7.8 Manufacturing 16.5 17.2 Retail trade 19.7 19.6 Health services 12.6 12.5 Other services 26.4 26.8 Other 17.1 16.1 * Difference between entry-level and next-step is statistically significant at the p <.10 level. those in which next-step are found. Both entry-level and next-step are about equally likely to be found in the services, retail trade, construction, or manufacturing industries. Hiring for Entry-Level versus Next-Step Jobs Employers use different methods to fill entry-level than next-step (figure 2). Employers filling entry-level are about equally likely to fill these through a referral, an advertisement, or a worker walking in without a reference and filling out an application. Next-step are most likely to be filled through an advertisement. The share of entry-level filled through advertisements (30 percent) is significantly lower than the share of next-step (53 percent). Conversely, referrals and walk-ins are less likely used to fill nextstep than entry-level. A relatively small percentage of both types of are filled using public or private agencies. Next-step are more likely to use private or temporary agencies (8 percent) than entry-level are (3 percent). Given lower wage levels of entry-level, this could reflect firms wanting to expend fewer resources in filling entry-level. Advertising and private agencies both require greater expenditures than referrals or walk-ins. In addition, employers are more likely to require drug tests (45 percent) or criminal background checks (55 percent) for next-step than for entry-level (33 and 36 percent, respectively). This may also reflect investment of resources in hiring or potentially the specific requirements of the. Employers find it easier to fill entrylevel noncollege than next-step. A significantly higher percentage of entrylevel employers (30 percent) reports it is easy for them to find workers to hire, compared with 17 percent of next-step employers. The greater challenge in filling next-step compared with entry-level is consistent with the higher wages seen in nextstep and suggests that workers with greater skills and experience, even without college educations, are in greater demand than those with more limited skills. Summary Even in the noncollege labor market, job requirements and benefits differ substantially. Only 3 in 10 are truly available 4

FIGURE 2. Method Employers Use to Fill Noncollege Jobs Public agency 3.5 5.1 Entry-level Next-step Private/temporary agency 2.5 7.6* Referral 18.8* 32.0 Advertisement 29.6 53.0* Application/walk-in 12.4* 30.5 0 10 20 30 Percent 40 50 60 * Difference between entry-level and next-step is statistically significant at the p <.10 level. to those without high school degrees, relevant skills training, or prior experience. These entry-level pay less than $10 an hour on average. Compared with next-step those that do not require a college degree but do require a high school diploma, job-related experience, or specific skill training entry-level are less likely to offer health insurance, a pension plan, and paid leave benefits and are more likely to be with smaller employers and in rural areas. Although entry-level are spread across industries, they are more likely to be in service and construction/ production occupations than in managerial, office, or administrative occupations. Employers do not spend the same resources trying to fill these entry-level as they do for next-step, in part because these pay less and in part because it is easier to find applicants. Employers are less likely to advertise entry-level positions and less likely to screen workers through testing and criminal background checks. They are also less likely to fill these through public or private job placement agencies. This research suggests that there is clearly room for entry-level workers to move up to better even without earning a college degree. To move into next-step, workers need to have high school degrees, some specific skills training, or prior work experience. Given that next-stop more frequently involve such cognitive skills as reading, writing, and using a computer, ensuring that noncollege job seekers can perform these tasks is essential. Public and private employment programs, including one-stop centers and workforce intermediaries who connect job seekers and businesses, can assist noncollege job seekers to reach better by developing skills they need for next-step and certifying this to employers. Notes 1. U.S. Bureau of Labor Statistics, http://www.bls. gov/news.release/empsit.t16.htm (accessed September 16, 2008). 2. The percentage of employees who take up this coverage is a subset of the percentage offered health insurance. Employers were not asked whether the employee accepted an offer of coverage. 3. Employers were asked whether a worker in the recently filled job would perform each task daily, sometimes, or never. The differences between entrylevel and next-step across the sometimes and never categories (not shown) reflect a similar story to the reported differences in daily performance. 4. This last category also includes maintenance and repair and transportation occupations. Additional Information For a comprehensive review of related research and a more complete discussion of the survey and findings, see Gregory Acs and Pamela Loprest, Understanding the Demand Side of the Low-Wage Labor Market (Washington, DC: The Urban Institute, 2008). 5

THE URBAN INSTITUTE 2100 M Street, NW Washington, DC 20037 Nonprofit Org. U.S. Postage PAID Permit No. 8098 Easton, MD Address Service Requested For more information, call Public Affairs: 202-261-5709 or visit our web site, http://www.urban.org. To order additional copies of this publication, call 202-261-5687 or visit our online bookstore, http://www.uipress.org. THE URBAN INSTITUTE 2100 M Street, NW Washington, DC 20037 Copyright 2008 Phone: 202-833-7200 Fax: 202-467-5775 E-mail: pubs@urban.org This series was funded by a grant from the Ford Foundation. The Survey of Employers in the Low-Skill Labor Market was jointly funded by the U.S. Department of Health and Human Services and the Ford Foundation. The survey data were gathered by Mathematica Policy Research. The views expressed are those of the authors and do not necessarily reflect those of the Urban Institute, its board, its sponsors, or other authors in the series. Permission is granted for reproduction of this document, with attribution to the Urban Institute.