REQUEST FOR QUOTATION (RFQ) IN PARTNERSHIP WITH THE Classification: General Business MIRTH MATCH EVALUATION Classification: Internal Use Only
Mirth Match Evaluation Request for Quote (RFQ) Table of Contents 1. Introduction and Background... 2 1.1 CCC and ICC Info... 2 1.2 Purpose... 2 1.3 Vendor Requirements and Capabilities... 2 1.4 Schedule of Events... 3 1.5 Technical contact Information... 3 1.6 Administrative (Purchasing Department) contact Information... 3 2. Response Structure... 3 2.1 Quotation Format... 3 2.2 Quotation Submission... 4 2.3 Quotation Inquiries... 4 1
1. Introduction and Background 1.1 CCC and ICC Info The Community Care Collaborative (CCC) is the Integrated Delivery System for Travis County, serving uninsured patients. Through the CCC, healthcare providers in Travis County are joining together to provide patient-centered and coordinated care and services that feel seamless, provide value, are cost effective, and are easy for the patient to navigate. CCC is a 501(c)(3) nonprofit organization. The CCC was created in 2013 by the Travis County Healthcare District, dba Central Health, and the Seton Family of Hospitals. The Integrated Care Collaboration (ICC) is a nonprofit organization that is established and led by safety net providers across a multi-county region within Central Texas. The ICC operates and manages the regional Health Information Exchange (HIE) called the ICare system. The technology platform for ICare is built using Mirth components Mirth Connect, Mirth Results, and Mirth Match. The CCC and the ICC are partner organizations that are co-located in the same office space to facilitate better collaboration on technology projects. This is a joint RFQ that is solicited both by the CCC and the ICC. The CCC is funding and providing staff for oversight of this project due to our long term projects that will incorporate additional data from multiple sources. The need for accurate matching and EMPI functionality is critical to our current and future IT projects and to patient safety. The MIRTH product is licensed and managed by ICC and its staff. The selected vendor will work under the direction of the ICC technology staff but will also be responsible for providing updates to the CCC oversight staff. 1.2 Purpose The CCC and the ICC are soliciting bids from Vendors that are subject matter experts in Mirth Products and to assist us in better understanding the flexibility and potential functionality of the Mirth Match product. Mirth Match was set up with limited configuration and training for ICC under critical deadlines and timeframes during a 2011 system conversion. The CCC considers the ICC as a key technology partner and in order to maximize tax payer funds planned and utilized to date, the CCC would like to build its own data warehouse capability utilizing existing infrastructure available through ICC systems. The reliability and existing or potential functionality of the Mirth Match product is a critical piece of this process. 1.3 Vendor Requirements and Capabilities The CCC and ICC follow the Agile method of project management and we will provide the vendor with a way to track and document scope and actions. The selected vendor for this project must be able to work within our project methodologies or provide alternatives and reasons why we should change our current processes. In addition, the vendor must provide the following within a 6-8 week timeframe: Set up scenarios to test the automated patient merge process in Mirth Match and help determine the accurate merges, the false positives, and failed merges. 2
Make recommendations based on this testing that will include: o Simple configuration changes that can be made to Mirth Match using the data samples from the testing to improve its patient matching functionality and eliminating false positives patient merges; o Use of standard and custom reporting to support operations; o Additional Mirth Match application training for ICC staff, if needed, and o Implementation support of a stand-alone Mirth Match instance 1.4 Schedule of Events Event Date Bidding Opened July 17, 2015 Bidding Closed August 3, 2015 Vendor Notification of Award August 14, 2015 1.5 Technical contact Information Any questions regarding technical specifications or requirements should have Mirth Match Evaluation Request for Quote in the subject line and should be directed to: Name Preeti Ahluwalia Address 8627 N Mopac, Suite 350, Austin TX 78759 Email 1.6 Administrative (Purchasing Department) contact Information Any questions regarding the administrative process should have Mirth Match Evaluation Request for Quote in the subject line and should be directed to: Name Norma Williams Address 1111 E. Cesar Chavez, Austin, TX 78702 Email 2 Response Structure 2.1 Quotation Format Vendors shall respond in electronic format in the format listed below: Title Page: Include RFQ subject, vendor s name, address, telephone number, name and email address of contact person(s), and date of submission. Table of Contents: Clearly identify all materials by section and page number. Qualifications: Clearly outline key staff and past projects that illustrate your capabilities in performing the specific type of review, testing and analysis done on MIRTH products. Please specify the roles and the experience of the staff who will be involved in this project. 3
Project Approach: Specify your organization s approach and timeline for testing and evaluating the existing system and providing documented actions and recommendations. Costs: Outline the cost structure, including hourly rates per resource and a projection of expenses. Terms: This project is intended to be a review and analysis that will last for a specific time period (3-4 months from contract signature date). The vendor will be responsible for producing a summary analysis report that will document and detail their findings and make recommendations for changes if needed. 2.2 Quotation Submission All quotations must be submitted to the Central Health Purchasing Department no later than the bidding close date. No waiver or excuse will be made for receipt of a quotation which is delayed or late for any reason. Any quotation received after the bidding close date will be immediately disqualified. Vendors responding to this RFQ shall respond via mail or e-mail to: Travis County Healthcare District/dba/Central Health Attn: Purchasing Department 1111 E. Cesar Chavez St. Austin, TX 78702 2.3 Quotation Inquiries All questions should be directed to. 4