Building trust in the cloud overcoming the inhibitors Alastair McAulay PA Consulting Group
PA Knowledge Limited 2011. 2 Introduction
Introduction to Alastair McAulay 25 year s experience in the IT Services sector As one of PA s leading advisors on IT infrastructure enabled business change he has worked with clients in the public and private sector to help them incorporate cloud services into their architectures. Contact me at alastair.mcaulay@paconsulting.com com Find me on PA Knowledge Limited 2011. 3
PA Consulting Group We are an independent, employee-owned firm of talented individuals, operating from offices across the world, in Europe, North America, Middle East, Latin America, Asia and Oceania. PA do not provide cloud services, we work with our clients to provide solutions that incorporate cloud services We have won numerous awards for delivering complex and highly innovative assignments, run one of the most successful venture programmes in our industry, have technology development capability that few firms can match, deep expertise across key industries and government, and a unique breadth of skills from strategy to IT to HR to applied technology PA Knowledge Limited 2011. 4
PA Knowledge Limited 2011. 5 The current position
The business is now interested in cloud From a user s perspective the cloud: is delivered and managed by someone else (ie, not the user s organisation) is easy to access from a modern user interface such as a browser or applet meets the functional and capacity needs of the individual or business is always on (with apparent 100% availability) and is accessible anywhere from any device is implicitly secure delivers consistent and dependable performance is low-cost (or ideally free) and you pay for what you use. PA Knowledge Limited 2011. 6
The market is developing in different ways Regional It is interesting to read the US government's own papers p on using cloud computing - the fact they favour them at times really demonstrates that these barriers are diminishing in terms of the importance given to them and adoption of solutions in this area seem likely to continue with some pace. Charlotte Walker-Osborn, Partner, Head of TMT Sector, Eversheds LLP Public Vs private sector Government spend in Europe as a whole trends well under the private sector with only 22% using cloud services, the average private sector trend is around 45-44%. (European Enterprise Services Survey, 2011: Cloud Status, Strategies and Investment Plans, IDC, 2011) Scale I wouldn't contemplate any other type of solution if starting a new company, and I'd seriously consider migration if running an established company. Peter Wharton, CEO of CIP Technologies PA Knowledge Limited 2011. 7
The business drivers and inhibitors PA Knowledge Limited 2011. 8
Cloud provides opportunities for the business Opportunities for business: Cost Scalability Standardisation Pain free evolution High availability Low performance user access possible PA Knowledge Limited 2011. 9
But there are inhibitors to deployment Inhibitors to deployment: Integration User acceptance Security and privacy Resilience Governance Legal and regulatory Loss of competitive edge PA Knowledge Limited 2011. 10
Operational inhibitors PA Knowledge Limited 2011. 11
Why cloud services need to be managed And why a retained organisation PA Knowledge Limited 2011. 12 is still required
Architectural and technical inhibitors PA Knowledge Limited 2011. 13
Cloud services should link with existing service provision Core services are generally more heavily linked with legacy systems rather than those at the periphery. p PA Knowledge Limited 2011. 14
A framework for tackling the inhibitors PA Knowledge Limited 2011. 15
The needs of the business must be considered throughout deployment PA Knowledge Limited 2011. 16
Typical deployment model with parallel streams of activity PA Knowledge Limited 2011. 17
Typical accelerated instant win model PA Knowledge Limited 2011. 18
Concluding thoughts SaaS is the default option for anything new. The drive is to simplify as much as possible by taking out service complications from the IT supply chain this allows you to move away from tying applications to PCs which in turn allows you to not provide PCs. John Harris, Chief Architect and VP of Global IT Strategy, GlaxoSmithKline PA Knowledge Limited 2011. 19
Alastair McAulay PA Consulting Group alastair.mcaulay@paconsulting.com www.paconsulting.com/cloud +44 (0) 20 7312 4728 PA Knowledge Limited 2011. 20