Dynamics of ICT Sector in Malaysia

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Dynamics of ICT Sector in Malaysia Ramachandran Ramasamy by Seminar on ICT Statistics, Seoul, 19 21 July 2010

About Malaysia

Commands 80 % of ICT industry About PIKOM

Partnerships Department of Statistics Malaysia (DOSM) Provided the requisite ICT data (2000 2007) ORBICOM Network of United Nations Education, Scientific and Cultural Organization (UNESCO) Chairs in Communication Provided strategic content planning, financial, administrative and logistic support Objectives Statistical Compilation of ICT Sector and Policy Analysis Malaysian Economic Outlook and its Transitions ICT Definition, Scope and Coverage ICT Sector Data ICT as an Enabler of Society & Economy Challenges & Issues Introduction Partnerships and Objectives

GNI Per Capita (USD$) 1970 2009 Korea 260 21,530 Malaysia 380 6,760 2010 GNI per capita: RM26,420 (USD8,256) 2009 Household Income: RM4,025 (USD 1,183) 1980 GNI per capita: RM1820 1980 Household Income: RM692 Land, labour and low skills LOW INCOME FACTOR DRIVEN ECONOMY 1995 GNI per capita: RM5406 1995 Household Income: RM2020 Infrastructure, Capital, Factory, Technical Skills and Semiskilled Workforce MIDDLE INCOME INVESTMENT DRIVEN ECONOMY 2020 Target: USD21,834 10 th MP (2011-2015) USD12,139 Developed Economy Benchmark: USD14,818 Info-structure (ICT), science, R&D, knowledge capital, innovation skills, XY Generations, entrepreneurship and globalization HIGH INCOME INNOVATION DRIVEN ECONOMY Source: DOSM /10 th Plan /PIKOM New Economy Model: High Income Migration Towards 2020

Liberalization, New Economic Model and 1Malaysia: 30 th June, 2009 (Datuk Seri Najib Razak) High Income Drivers High Value Innovation High Value Creativity Non ICT Enabled ICT Enabled ICT ubiquitously and pervasively used by ALL and for ALL: (Business / Government / Consumer) B2B, B2C, G2B, G2C, C2C Non ICT Enabled Source: PIKOM, 2009 ICT as a Strategy: Towards High Income

ICT Production ICT Telecommunications ICT Computer ICT Definition in MSIC 2000: Structure and Scope

Publishing Activities (58): Publishing of books, periodicals and other publishing activities (581); Software publishing (582) Motion picture, video, television, sound and music productions (59) Motion picture, video and television programme activities (591); Sound recording and music publishing (592); Programming and broadcasting activities (60) Radio broadcasting (601); Television programming and broadcasting activities (602); INFORMATION AND COMMUNICATION ( Section J, ISIC Rev. 4 ) Information Activities(63) Data processing, hosting and related activities; web portals (631); Other information service activities (639) Computer programming, consultancy and related activities (62) Computer programming, consultancy and related activities (620); Telecommunications (61) Wired telecommunication activities (611); Wireless telecommunication activities (612); Satellite telecommunication activities (613) Pending implementation in 2011 ICT New Definition : MSIC 2008

VARIABLES Number of establishments PRODUCTION SECTOR Manufacturing Industries Computing Services SERVICES SECTOR Telecommunication Services REMARK Source: Services Statistics: Value of gross output Information Communications Technology Cost of input/ intermediate Value added Number of persons employed by type Salaries & wages paid Value of assets owned For computing and tele communication sub-sectors cross-tabulations are available by: Legal status; Ownership status; Output size Employment size; Asset size; Export X X Balance of payment and national accounts records estimated from other services. Import X X Sub-sectors of computing services include : Hardware consultancy, software consultancy & supply, data processing, database, maintenance and repair of office accounting and computing machinery and other computer related activities; Sub-sector of telecommunications services include: Telephone, television and radio transmission, data communication and other telecommunication services, DOSM Publication : ICT Scope

Computer Services REVENUE Telecommunication Services EXPENDITURE Computer Services & Telecommunication Services Packaged software Telephone services Cost of materials used Advertising and promotion Professional computer services Television and radio transmission services Value of supplies consumed Other services Data processing services Data communication services Utilities Postage Database activities Value of sales of goods and related services Cost of goods sold Financial charges Maintenance and repair of computers Rental income Payment for current repairs and maintenance on fixed assets Insurance premiums except worker s compensation insurance Other Services Other income Research & development Rent/ Rental payment Value of sales of goods and related services IT related services Current depreciation on costs Rental income Telecommunication related services Royalties and other indirect taxes Other income Both computer and telecommunication services have similar expenditure variables, while sources of revenue differ Professional services Employment cost : + Salaries & wages + Payment in kind to employees + Gratuity / retirement DOSM Publication : ICT Scope

REVENUE Sales of manufactured/processed/assembled (market price) Income from industrial rendered Fee received for processing work done for other establishments on their materials Income from repairs & maintenance work done on other establishments machinery & equipment Value of sales (from goods/materials purchased for resale without further processing) Value of other industrial work done (e.g. construction, quarry, etc. Income from other output n.e.c. (e.g. scrap, electricity, waste product, etc. Professional fees received (e.g. accounting, management, engineering, legal services, research & development (R&D) Rental income Commission & brokerage earned EXPENDITURE Cost of raw material/components/parts used Cost of goods sold (goods/materials purchased for resale without undergoing further processing Packing materials & containers Materials used for repairs and maintenance Fuels, lubricants & gas Payment for current repairs and maintenance on fixed assets done by others Payments for processing work done by others on materials supplied by this establishment Utilities (water, electricity) Factory requisites (tools, consumables) Research & development Employment cost : + Salaries & wages + Payment in kind to employees + Gratuity / retirement + Other labour costs (training cost, wearing apparel provided) Indirect taxes (excise duties, sales tax, export tax, quit rent, road tax and etc.) Payments for non-industrial services (carriage outwards, travelling expenses, advertising & promotion, IT expenses, bank/postal charges, telephone/internet fees, etc. Stationery & office supplies Other expenses DOSM Publication : ICT Scope

ICT SECTOR Economic Sector Manufacturing Services Sub-Sector Industry Group (MISC 2- Digit) ICT Production Sub-Sector Telecommunication Services Sub-Sector Computer Services Sub-Sector 30 31 32 33 64 72 Industry Sub-Group (MISC 5- digit) 32101 32102 64201 64202 72100 72200 30001 31301 32109 64203 72300 31302 33120 72400 30002 31309 32200 33130 64204 72500 32300 64205 72900 Structure of ICT Analysis: Sector / Sub Sector / Industry Group / Sub Group

1) Share ICT value added to GDP declining due to declining importance of ICT production sector; 2) But, share of ICT services component is continuously increasing 3) Share of computer services kept increasing, faster than telecommunications; Year 2000 2001 2002 2003 2004 2005 2006 2007 Share of ICT Value Added to GDP Share of ICT Production to GDP Share of ICT Services to G DP Share of ICT Services to GDP Services Share of ICT Production to Manufacturing Share of Computer Services to GDP Share of Telecomm unication Services to GDP % % % % % % % 11.4 8.1 3.3 6.6 26.3 0.3 2.9 10.0 6.5 3.6 6.8 22.1 0.4 3.1 10.1 6.2 3.8 7.4 21.3 0.5 3.3 9.9 6.3 3.5 7.1 21.2 0.5 3.0 9.4 6.2 3.2 6.8 20.5 0.6 2.7 9.5 5.7 3.8 8.1 19.2 0.7 3.1 9.0 5.2 3.9 8.3 17.5 0.7 3.2 9.0 5.3 3.7 8.0 18.8 0.8 2.9 Share of ICT: GDP/Manufacturing/ Services/Sub sectors

1) Share of Value added in ICT production declined from 55% to 41% between 2000 and 2007; the share of telecommunication increased from 40% to 47%; and computer services registered much higher increase in the share from 5% to 12%; 2) The ICT Services components (computer and telecommunications) substantial increase attributed to MSC flagship applications, e-government, online and mobile banking; 3) 278 e-government services e-payment enabled by 2009 Structural Changes in ICT Sector : Distribution of Value Added Services by Sub sector

Increase in the share of ICT services sector attributed to significant growth of telecommunication and computer services; telecommunication registered prolific growth rate following its liberalization in the nineties ; computer services growing exponentially due to e services, including MSC role ICT Services Sector: Growth Patterns

MSC ICT Services Sector: GDP / By Type/ Export / Local Sales

1) Main sources of revenue in the telecommunication sector comes from telephone services (62.2%), followed by data communication services (24.4%) and TV & Radio transmission services (8.8%); 2) Information technology services account for 15.8% of the total expenditure incurred, followed by salaries and wages and asset depreciation; 3) R&D and training, attributing to human capital development gaining increasing attention in the telecommunication expenditure pattern Sources of Revenue & Expenditure: Telecommunication

1) Main sources of revenue in the computer sector comes from professional computer services (software consultancy, hardware consultancy, solutions etc) and packaged software (enterprise application, system infrastructure, enterprise resource management, consumer relationship management application etc.) and data processing services; all accounting for 73%; 2) Information technology services account for 23% of the total expenditure incurred, followed by salaries & wages (18.9%) and cost of materials consumed; 3) R&D gaining increasing attention but staff training did not; Sources of Revenue & Expenditure: Computer Services

Seminar on ICT Statistics, Seoul, 19 21 July 2010

ICT Value Added at Sub Sector: Growth Rate & Share

Cost of Input at Sub Sector: Growth Rate & Share

Output Value at Sub Sector: Growth Rate & Share

Employment at Sub Sector: Growth Rate & Share

Salaries & Wages at Sub Sector: Growth Rate & Share

Fixed Assets at Sub Sector: Growth Rate & Share

Seminar on ICT Statistics, Seoul, 19 21 July 2010

ICT Productivity Indicators: Production / Telecommunication / Computer

ICT Productivity Indicators: Example at 5 Digit Level

Electrical, plumbing and other construction installation activities (Group 432) 1 e.g. Telecommunications (43212) and computer (43213) wiring; Wholesale trade, except of motor vehicles and motorcycles (Group 46) 2 e.g. Wholesale of computer controlled machine tools (46593); Retail sales of information and communications equipment in specialized stores (Group 474) 3 e.g. Internet based retail sales (47912) and auction sales (47914) Publishing of books, periodicals and other publishing activities (581). 4 e.g. Publishing in print or electronic form (58130), including Internet Software Publishing (582) 5 e.g. Computer games of all platforms (58202) Motion picture, video and television programme activities under the Group 591 6 e.g. production and distribution of motion pictures Sound recording and music publishing activities (59200) 7 e.g online music publishing Other information service activities (639) 8 e.g Telephone based information services; 9 Credit card services (64922) 10 Research and development on Information Communication Technology (ICT) (72106) 11 Leasing of intellectual property and similar products, except copyrighted works (77440) Photocopying, document preparation and other specialized office support activities (8219) 12 e.g. Typing, word processing or desktop publishing (82192), 13 Activities of call centres (82200) 14 Energy, telecommunication and postal affairs (84136) Education (Division 85) 15 e.g. Computer Training (80909). Gaps in the MSIC 2000 & MSIC 2008: Industry Perspective

Other ICT Indicators 1) Merchandized trade (DOSM) 2) Trade in Services (BOP / BNM) 3) ICT Workforce Estimation at household level (MLFS) 4) Regulatory records on telecommunication (MICC/MCMC) 5) Administrative records on supply of ICT graduates (MOHE) 6) R&D records (MOSTI / MASTIC) 7) Administrative records on Internet Domain Registration (IDR) 8) Administrative records on Cyber Security 9) Intellectual Property Rights (IPR) records (MyIPO) 10) Internet / Mobile banking (BNM) 11) Private sector data (PIKOM/IDC/Gartner) 12) Global benchmarking (various international organizations) Other ICT Data Sources: Sector & enabler of society & economy

Thank You Seminar on ICT Statistics, Seoul, 19 21 July 2010