Use of Barcode Scanning Functionality to Improve Data Quality and Efficiency During Mass Vaccination Events

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Use of Barcode Scanning Functionality to Improve Data Quality and Efficiency During Mass Vaccination Events Presented by Jan Bloom, MS Immunization Program Manager Public Health Division Wyoming Department of Health

Lost Springs, Wyoming (2000 Census)

Overview Background Phase summary Challenges Successes Lessons learned

Background Received competitive, supplemental grant in CY2009 from the CDC Purpose: To enhance the capacity of the Wyoming Immunization Registry (WyIR) to more effectively function as a data collection and reporting tool during a future pandemic influenza event and to facilitate further development of WyIR as a population-based Immunization Information System (IIS). Funding: Barcode scanning functionality, developed by Scientific Technologies Corporation (STC), IIS vendor Barcode scanners (12) Tethered Untethered (wireless)

Wyoming Driver s License

Phases Phase I: Alpha-testing, February 2011 1 ½ hours of training, including technology set up (e.g. barcode font installation), training on technology, and Q&A Providers: Cheyenne Health & Wellness (FQHC) Midwest Community Clinic (private provider) Sheridan County Community Health

Phases, continued Phase II: Beta-testing, June 2011 Integrate lessons learned from alpha-testing and bug fixes Providers Albany County Public Health Campbell County Public Health Casper-Natrona County Health Department Cheyenne-Laramie County Health Department Sweetwater County Public Health-Rock Springs & Green River

Phases, continued Phase II ½: Providers who signed up to participate following Pink Book training demonstration, July 2011 Alpha Family Medical Clinic (private provider) Billings Clinic-Cody (private provider) Cedar Hills Family Practice (RHC) Carbon County Public Health-Saratoga & Rawlins Fremont County Public Health-Lander & Riverton Goshen County Public Health Hot Springs County Public Health Johnson County Public Health Lincoln County Public Health-Afton & Kemmerer Platte County Public Health Teton County Public Health Uinta County Public Health-Evanston & Lyman

Phases, continued Phase III: Go live Success #1 Campbell County Public Health October 2011 Community-wide, office-based seasonal influenza vaccination clinic 3 scanner stations 1 check-in, 2 administered stations 1,200+ doses entered into the WyIR within a 12-hour period in real time

Phases, continued Phase III: Go live Success #2 Cheyenne Health & Wellness (FQHC) October 2011 Large employer (Sierra Trading Post) flu vaccination clinic for employees 312 doses given and entered into the WyIR in four hours (clinic administered by two individuals) Cheyenne Health & Wellness used barcoding system at seasonal influenza clinics held at: - Nursing homes - Social Service agencies - College campus - Community events - Health fairs - Clinic-based events - Numerous employer-sponsored

Challenges Wyoming served as Barcode Pioneers -- no trailblazers to follow Integration of the technology into existing office workflow, given varied processes within offices (i.e. high tech solution in a low tech office) Helping providers see beyond the original intended use of the technology (scanning 2D codes on driver s licenses or state-issued ID cards) using reminder/recall for pediatric patients Some offices expressed interest in using technology but didn t follow through for a variety of reasons Technical issues system bugs which needed to be fixed by registry vendor in a timely - rapid - manner Technical issues to be addressed prior to go live Lack of training manuals prior to go live training was provided live and on-site (Wyoming has more than 97,000 square miles)

Wyoming Phase I sites Phase II sites Phase III sites

Successes Improved efficiency during mass vaccination events Improved efficiency during routine vaccination visits Improved accuracy in immunization data Increased number of adult immunizations entered into the WyIR Waiting Room functionality expedited clinic processes Time savings reduced staffing requirements (e.g. reduced staffing needs for data entry by 2/3) Able to use technology during off-site clinics with minimal staffing (i.e. mobile technology) Able to loan equipment for large-scale clinics as needed Public Health Emergency Preparedness (PHEP) purchased additional scanners Some offices chose to purchase additional scanners

Lessons Learned Coordination with Wyoming Department of Transportation (WYDOT) critical to success (Interagency Agreement) Equipment Usage Agreement required approval from the Attorney General s office Certain registry permissions were necessary prior to on-site training/technical assistance End users implemented new strategies for integrating barcodes for individuals without driver s license or state-issued ID cards More frequent and timely follow up to ensure effective implementation of the technology Positive press coverage prior to mass vaccination event prepared public for new technology (i.e. patients were not reluctant to present driver s license during clinic check-in)

Community Flu Clinic Pre-event Press Coverage

New Strategies for Using Barcodes Barcode label added to patient chart to quickly access record in WyIR Paper immunization record used by Cedar Hills Family Clinic, Newcastle, WY (RHC)

New Strategies for Using Barcodes, continued Key tag program targets patients under 5 years of age. Key tag for patients without a driver s license or state-issued ID. Key tag used by Campbell County Public Health, Gillette, WY

Lost Springs, Wyoming (2010 Census)

Acknowledgements CDC for funding opportunity STC for providing and refining technology Participating providers for assisting with testing and implementation Immunization Program staff for everything else! John Anderson, WyIR Project Coordinator Kim Brown, Immunization Program Special Projects Coordinator Kathy Gaines, Quality & Compliance Specialist Krista Westrum, Student Intern

Contact me with questions about barcoding. Jan Bloom, MS, Program Manager Immunization Program Community and Public Health Section Public Health Division Wyoming Department of Health 307.777.7952 jan.bloom@wyo.gov Jeffrey City, Wyoming