SUPPLY CHAIN AND LOGISTICS SERVICES
OUR FOCUS YOUR GROWTH The global supply chain execution market is expected to reach approximately $3.8 billion by 2016, according to a Gartner report. However, growing technology complexity and fluctuations in consumer demand have compelled supply chain and logistics companies to reduce unnecessary costs. The industry is now taking steps to reduce its costs by outsourcing the key supply chain management operations to experts, such as Xchanging; in order to drive improved business performance. We helped a leading logistics service provider manage its supply chain requirements by implementing a Transportation Management System (TMS). We also integrated the customer s invoice systems with PeopleSoft. At Xchanging, we leverage our technology enabled business processing services, to enable logistics service providers to improve their business competitiveness. We achieve this by providing business and technology solutions in core logistics areas such as: transportation, warehousing, order management, freight forwarding, front-end operations, multi-modal transportation, and other strategic and tactical service areas. We helped a global transportation and supply chain management company enhance its decision making process by providing them with a consolidated view of its warehouse data across Asia-Pacific. In addition, the customer s users were empowered to group, present and analyse the inventory data, know the respective inventory positions, and send email alerts or text messages when the stock breaches the minimum or maximum level. XCHANGING: YOUR GROWTH PARTNER Xchanging s customers include two of the top ten global third party logistics/fourth party logistics service providers Xchanging has been providing business critical offshore development, implementation and support services for over 15 years to the #1 logistics company in the world Xchanging is supporting more than 120 live Oracle Transportation Management (OTM) customers (with over 20,000 users) on SAS platforms, handling 150 million transactions every year Xchanging has an experienced team of over 200 consultants with expertise in the logistics domain, and cumulative experience of more than 1,500 man years 02 2014 XCHANGING
OUR SOLUTIONS: OUR DIFFERENTIATORS Xchanging s TMS Centre of Excellence offers inventory and collaborative visibility, supply chain event management and transportation planning and optimisation Xchanging s Oracle Transportation Management Upgrade Toolkit (OTMUT) reduces upgrade time by 99.9% with 100% accuracy Xchanging s Value Components serve as accelerators for mission critical control tower operations Xchanging s Warehouse Management System (WMS) addresses the needs of the small and medium businesses X Flow, an integrated document scanning, management and workflow management system Xchanging s Connected Logistics solution offers innovation in the logistics segment, by bringing in Internet of Things (IoT) enabled solutions such as Mobility, Big Data Analytics and Supply Chain Optimisation. The objective is to create actionable intelligence through supply chain visibility, with optimised asset tracking SUPPLY CHAIN AND LOGISTICS SERVICES 2014 XCHANGING 03
OUR SERVICE OFFERINGS We offer a wide spectrum of capabilities (including end-to-end business processing, technology solutions and procurement services) across the entire logistics value chain, based on significant experience in freight forwarding and contract logistics. As an Oracle Gold partner, we are specialists in rolling out Oracle Transportation Management, with experience of more than 240 deployments. TECHNOLOGY SERVICES Xchanging s technology-enabled integrated solutions deliver increased efficiency, reliability and responsiveness, through automation of supply chain activities, while offering end-to-end visibility. Our solutions help you streamline operations, reduce costs and increase revenues. For example, we helped a leading petroleum logistics company in Asia-Pacific, reduce their hardware procurement and operational costs by consolidating their data centres. Through our Warehouse Management Systems (WMS), we offer you competitive advantage with better inventory management and timely order fulfillment; thus enabling you to address operational requirements and business complexities. Our expertise in multimodal Transportation Management System, helps you: Realise potential savings in freight audit, carrier capacity, carrier contract management and optimal carrier selection Manage the smooth execution of an entire shipment, from carrier allocation to delivery Track and trace products at each stop, right down to stock keeping unit level XCHANGING S TECHNOLOGY OFFERINGS FOR SUPPLY CHAIN MANAGEMENT Consulting Services Custom Application and Portal Development Business Process Transformation Integration Services Consulting Implementation and Maintenance of SAP and Oracle Apps Oracle Transportation Management (OTM) Sterling Commerce Multi-Channel Fulfillment (SCMCF) Websphere Transformation Extender (WTX)/ Websphere Message Broker (WMB) Enterprise Apps Building 360 0 Vehicle 360 0 ADM* Supply Chain 360 0 Product Conceptualisation Build and Enhancement Testing Internet of Things (IoT) Utilities 360 0 OPD* Application Services TECHNOLOGY SERVICES Simulation Testing Services Engineering Services System Integration CAD/ CAM* Testing Centre of Excellence Test Consulting Test Automation Performance and Scalability Testing Mobile Testing Cloud Testing PLM* Services Consulting Implementation and Maintenance of Enovia-M1, Siemens and SAP-PLM *Application Development and Management (ADM). *Outsourced Product Development(OPD). *Computer-aided Design (CAD)/Computer-aided Manufacturing (CAM). *Product Lifecycle Management (PLM) 04 2014 Xchanging
BUSINESS PROCESSING SERVICES With more than 15 years of experience in business processing services and IT outsourcing, and a proven record of delivering consistent and measurable business results, Xchanging is the preferred partner for leading global brands. At Xchanging, our focus is on helping you realise a higher return on investment. We facilitate this by streamlining operations, enhancing asset utilisation, reducing time-to-market, lowering transportation costs and improving customer service. We understand that the processing of freight invoices is difficult as most companies are not equipped to complete the task in-house. With our Freights Payable and Audit Services, we help you: Avoid duplication of payments Prevent application of incorrect rates and charges Avert revenue slippage XCHANGING S F&A OFFERINGS FOR SUPPLY CHAIN MANAGEMENT ACCOUNTS PAYABLE Vendor Master Administration Invoice Processing Payment Administration Travel and Expense Administration and Accounting Vendor Query Support Vendor Account Reconciliations FREIGHTS PAYABLE AND AUDIT Demurrage Payables Freights Payable (Inward/Outward) Value Added Tax/Sales Tax Processing Electronic Data Interchange (EDI)/ Web Invoice Management Exception Management Freight Reconciliations Freight Audit ACCOUNTS RECEIVABLE COLLECTIONS Collections Management Daily Sales Outstanding/ Delinquency Management Dispute Management Invoicing/Billing Cash Applications Write-offs Dunning Credit Analysis Policy Administration GENERAL ACCOUNTING Bank and General Ledger Reconciliations Fixed Asset Accounting Month End Closure Revenue Accounting ANALYTICS IN SUPPLY CHAIN OPTIMISATION As supply chain companies come under pressure to manage costs and increase profitability, they are relying, more than before, on complete and real time data to address critical business issues. With Xchanging s Capacity Planning Analytics, we offer actionable information, to help you conduct an intelligent analysis of existing orders. We also help you increase revenue by ensuring that adequate stocks are available to fulfill customer orders and keep inventory costs low through Inventory Management offering. Xchanging s Analytics offerings include: Inventory Management Capacity Planning Route/Load Optimisation SUPPLY CHAIN AND LOGISTICS SERVICES 2014 Xchanging 05
PROCUREMENT SERVICES The global logistics industry is struggling with economic uncertainty and escalating transportation and fuel costs. Best-in-class companies no longer view procurement simply as a purchasing function, and logistics is no longer about moving inventory. With the acquisition of MM4 (a Software-as-a-Service based esourcing solution), we help drive improvements in bottom line. By combining MarketMaking (supplier and event management support); a state-of-the-art esourcing suite; integrated company intelligence (to aid supplier discovery/profiling); and relevant market insight, Xchanging s MM4 solution helps your procurement professionals determine not just how to source, but also when to source and from whom to source. Our technology enabled logistics capability offers: Real time visibility in supply chain requirements Successful response to market changes in an on-demand world Productivity improvements Xchanging has emerged as the global leader in procurement services. For the last 15 years, we have worked closely with our clients, ensuring that value, risk and innovation are managed across supply base. We improve your procurement performance through expert market knowledge, process optimisation, and technology enablement. We ensure that every saving directly benefits your bottom line, unlocking the true value of procurement. With Xchanging s suite of supply chain visibility tools, we enable closer collaboration between your supply chain partners. This results in improved strategic planning and daily streamlined operations 06 2014 XCHANGING
HOW CAN WE HELP YOU STIMULATE GROWTH IN YOUR BUSINESS AND MANAGE THE MARKET COMPLEXITY? FIND OUT MORE Transform your business, stimulate growth. Contact us today: xchanging.com AMERICAS Phone: +1 (781) 916 9111 EUROPE Phone: +44 (20) 3604 6999 ASIA-PACIFIC Phone: +91 (80) 3054 0000 SUPPLY CHAIN AND LOGISTICS SERVICES 2014 XCHANGING 07
ABOUT XCHANGING Xchanging is a global business processing, technology and procurement services provider, with over 8,000 people serving customers in 48 countries. These three service lines are applicable across industries, as well as industry-specific offerings for insurance and financial services companies. We have a ten-year track record of innovation and reliable delivery, and anticipating and responding to our customers needs. Our service quality is reflected in the industry awards and world-class certifications we receive. FIND OUT MORE Transform your business, stimulate growth. AMERICAS 281 Winter Street Suite 380, Waltham, MA 02451, USA Phone: +1 (781) 916 9111 enterprise-us@xchanging.com EUROPE The Walbrook Building, 25 Walbrook, London, EC4N 8AQ, UK Phone: +44 (20) 3604 6999 enterprise-eu@xchanging.com ASIA-PACIFIC Xchanging Towers, SJR ipark, EPIP Area, Whitefield Bangalore, 560 066, India Phone: +91 (80) 3054 0000 enterprise-apac@asia.xchanging.com Realise more at: xchanging.com/industries/supply-chain-logistics Business Processing/Technology/Procurement twitter.com/xchanginggroup linkedin.com/company/xchanging 2014 Xchanging 09/06/14