Making the Most of Your Health Benefits. Memorial Hermann Health Insurance Company Member Booklet Houston, Texas



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Making the Most of Your Health Benefits Memorial Hermann Health Insurance Company Member Booklet Houston, Texas

Welcome! Member Quick Reference Guide As a member of Memorial Hermann Health Insurance Company, you have access to the high-quality, award-winning resources of the Memorial Hermann Health System. For our members that means safer, more coordinated care with better outcomes and reduced costs. Our plans encourage timely preventive care and screenings to help your doctor identify health risks before you get sick. If you have a chronic condition, doctors and care managers work as a team to manage your health and your healthcare costs. Your Memorial Hermann Health Insurance Plan gives you access to 12 hospitals, nearly 100 urgent care and walk-in facilities, and doctors from every specialty, who are united in a common commitment to coordinated health care and patient safety. They practice evidence-based medicine proven to result in better outcomes and shorter hospital stays. Because we re a local health insurance company, we re right here in Houston when you need us. We ve prepared this booklet to put our healthcare resources at your fingertips. Questions? We re here to help. Visit our website at healthplan.memorialhermann.org, or call customer service at 713-338-483 or toll free at 1-888-594-071. Memorial Hermann Health Insurance Company Website: healthplan.memorialhermann.org Customer Service: 1-888-594-071 or 713-338-483 Complaints: 1-888-594-071 or 713-338-483 Utilization Review or Medical Management: 1-888-252-780 Prescription Drug Information Caremark Website: caremark.com Prescription Drug Customer Service: 1-800-552-8159 Preferred Drug Questions: 1-800-552-8159 Behavioral Health Information LifeSynch Website: lifesynch.com LifeSynch Behavioral Health Customer Care: 1-800-777-330 How to Find a Provider To find one of Memorial Hermann s trusted providers, members can access our Web provider search at mhhealthplan.org or they can contact our Customer Service department at 713-338-483 or 1-888-594-071 or visit mhhealthplan.org How to Request a New ID Card To request a new ID Card, please contact Memorial Hermann Health Insurance Company Customer Service at 1-888-594-071 or 713-338-483. Members can also request a new ID card on our website, healthplan.memorialhermann.org, under the quick links section. Recognition of Memorial Hermann Health System: National Health System Patient Safety Leadership Award America s 50 Best Hospitals by Healthgrades America s 100 Top Hospitals by Truven Health

We ve Got Houston Covered Conroe 33 45 59 249 290 190 190 GEORGE BUSH INTERCONTINENTAL AIRPORT 10 290 45 10 8 10 90A 10 10 225 99 59 8 288 HOBBY AIRPORT ELLINGTON FIELD 45 LBJ SPACE CENTER 14 Hospitals Specialty Care Convenient Care Urgent Care

In-Network Hospitals PROVIDER ADDRESS CITY/ZIP PHONE Angleton-Danbury General Hospital 132 E Hospital Dr Angleton, TX 77515 979-849-7721 El Campo Memorial Hospital 303 Sandy Corner Rd El Campo, TX 77437 979-543-251 Memorial Hermann Northwest Hospital 135 North Loop W Houston, TX 77008 713-87-2000 IRONMAN Sports Medicine Institute Memorial City 929 Gessner Rd B, Ste 101 Houston, TX 77024 713-242-2270 Memorial Hermann Heart & Vascular Institute-Memorial City 921 Gessner Rd Houston, TX 77024 713-227-3422 Memorial Hermann Memorial City Medical Center 921 Gessner Rd Houston, TX 77024 713-242-3000 Women s Memorial Hermann Memorial City Hospital 929 Gessner Rd Houston, TX 77024 713-242-3000 Children s Memorial Hermann Hospital 411 Fannin St Houston, TX 77030 713-704-4000 IRONMAN Sports Medicine Institute at the Texas Medical Center 400 Fannin St Houston, TX 77030 713-704-2200 Memorial Hermann Heart & Vascular Institute-Texas Medical Center 411 Fannin St Houston, TX 77030 713-704-4000 Memorial Hermann-Texas Medical Center 411 Fannin St Houston, TX 77030 713-704-4000 Mischer Neuroscience Institute 411 Fannin St Houston, TX 77030 713-704-4000 TIRR Memorial Hermann 1333 Moursund St Houston, TX 77030 713-799-5000 MD Anderson Cancer Center 1515 Holcombe Blvd Houston, TX 77030 713-792-11 Memorial Hermann Heart & Vascular Institute-Southwest 7787 Southwest Fwy Houston, TX 77074 713-45-5000 Memorial Hermann Southwest Hospital 700 Beechnut St Houston, TX 77074 713-45-5000 Memorial Hermann Prevention and Recovery Center (PaRC) 3043 Gessner Houston, TX 77080 713-939-7272 Memorial Hermann Southeast Hospital 11800 Astoria Blvd Houston, TX 77089 281-929-100 Women s Memorial Hermann The Woodlands Hospital 9250 Pinecroft Dr Houston, TX 77380 713-897-2300 Memorial Hermann Northeast Hospital 18951 N Memorial Dr Humble, TX 77338 281-540-7700 Huntsville Memorial Hospital 110 Memorial Hospital Dr Huntsville, TX 77340 93-291-3411 Memorial Hermann Rehabilitation Hospital-Katy 21720 Kingsland Blvd Katy, TX 77450 281-579-5555 Memorial Hermann Katy Hospital 23900 Katy Freeway Katy, TX 77494 281-44-7000 Memorial Hermann Sugar Land Hospital 17500 W Grand Pkwy S Sugar Land, TX 77479 281-725-5000 IRONMAN Sports Medicine Institute at The Woodlands 9305 Pinecroft Dr, Ste 450 The Woodlands, TX 77380 713-897-7930 Memorial Hermann The Woodlands Hospital 9250 Pinecroft Dr The Woodlands, TX 77380 713-897-2300 Tomball Regional Medical Center 05 Holderrieth Blvd Tomball, TX 77375 281-401-7500 Gulf Coast Medical Center-Wharton 10141 US 59 Hwy Wharton, TX 77488 979-532-2500 Visit healthplan.memorialhermann.org for the most current list of in-network locations Insurance coverage is underwritten by Memorial Hermann Health Insurance Company. Memorial Hermann Health Insurance Company and the Memorial Hermann Health Insurance Company logo are registered trademarks of Memorial Hermann Health System. Copyright 2014 Memorial Hermann Health System. All rights reserved. TIRR is a registered trademark of TIRR Foundation.

Urgent and Convenient Care Facilities PROVIDER ADDRESS CITY/ZIP PHONE CVS Minute Clinic 3705 FM 1488 Conroe, TX 77384 1-8-389-2727 CVS Minute Clinic 225 Northwest Fwy Cypress, TX 77429 1-8-389-2727 Excel Urgent Care 25801 US Hwy 290 Cypress, TX 77429 281-304-1100 RediClinic - Cypress 24224 Northwest Fwy Cypress, TX 77429 281-758-2282 Walgreens Take Care Clinic 1211 Spring Cypress Rd Cypress, TX 77429 1-8-825-3227 Concentra Urgent Care 125 East 8th St Deer Park, TX 7753 1-8-944-04 CVS Minute Clinic 3505 Center Rd Deer Park, TX 7753 1-8-389-2727 Walgreens Take Care Clinic 3300 Center St Deer Park, TX 7753 1-8-825-3227 Wellnow Health Urgent Care 7 FM 517 W Dickinson, TX 77539 713-482-4535 Friendswood Urgent Care 1305 W Parkwood Ave, Ste A-101 Friendswood, TX 7754 281-48-4800 RediClinic - Friendswood 701 W Parkwood Ave Friendswood, TX 7754 281-947-0018 Concentra Urgent Care 2004 Leeland Houston, TX 77003 1-8-944-04 Doctors Express Urgent Care - Houston Medical Care 558 Weslayan St Houston, TX 77005 713--7050 CVS Minute Clinic 1003 Richmond Ave Houston, TX 7700 1-8-389-2727 Neighborhood Health Center (Northwest) 1800 W 2th St, Ste 103 Houston, TX 77008 713-957-8400 Normandy Urgent Care Center 779 Normandy St, Ste 114 Houston, TX 77015 713-453-8900 Concentra Urgent Care 8505 Gulf Freeway, Ste F Houston, TX 77017 1-8-944-04 Walgreens Take Care Clinic 1215 West 43rd St Houston, TX 77018 1-8-825-3227 Walgreens Take Care Clinic 1919 W Gray St Houston, TX 77019 1-8-825-3227 Concentra Urgent Care 10909 I10 East Fwy Houston, TX 77029 1-8-944-04 Concentra Urgent Care 8799 N Loop East Ste 110 Houston, TX 77029 1-8-944-04 Concentra Urgent Care 30 W Sam Houston Pkwy N, Ste 200 Houston, TX 77041 1-8-944-04 Memorial Hermann Convenient Care Center 14201 E Sam Houston Pkwy N Houston, TX 77044 281-43-8800 Concentra Urgent Care 9321 Kirby Houston, TX 77054 1-8-944-04 Concentra Urgent Care 1000 N Post Oak Bldg G, Ste 100 Houston, TX 77055 1-8-944-04 EnTrust Immediate Care 9778 Katy Fwy, Ste 100 Houston, TX 77055 713-48-7845 RediClinic - Bunker Hill 9710 Katy Fwy Houston, TX 77055 713-932-8800 CVS Minute Clinic 5402 Westheimer Rd, Ste K Houston, TX 7705 1-8-389-2727 Walgreens Take Care Clinic 5200 Westheimer Houston, TX 7705 1-8-825-3227 RediClinic - Fountainview 20 Fountainview Houston, TX 77057 713-343-279 Concentra Urgent Care 401 Greens Rd Houston, TX 7700 1-8-944-04 Walgreens Take Care Clinic 1185 Space Center Blvd Houston, TX 7702 1-8-825-3227 Nightlight Pediatric Urgent Care - CyFair 19708 Northwest Fwy, Ste 500 Houston, TX 7705 713-957-2020 CVS Minute Clinic 503 FM 190 W Houston, TX 7709 1-8-389-2727 Doctors Express Urgent Care 10850 Louetta Rd, Ste 1500 Houston, TX 77070 281-320-2338 NextCare Urgent Care - FM 190 1090 FM 190 W Houston, TX 77070 281-477-7490 RediClinic - Louetta 10919 Louetta Rd Houston, TX 77070 281-251-1800 Concentra Urgent Care 545 Southwest Fwy Houston, TX 77074 1-8-944-04 Neighborhood Health Center (Southwest) 700 Beechnut St, Ste A Houston, TX 77074 713-45-4280 West Oaks Urgent Care Center 2150 Hwy S, Ste 100 Houston, TX 77077 281-49-4948 Concentra Urgent Care 12345 Katy Fwy Houston, TX 77079 1-8-944-04 CVS Minute Clinic 15010 Memorial Dr Houston, TX 77079 1-8-389-2727 Doctors Express Urgent Care 1429 Memorial Dr Houston, TX 77079 281-589-8500 Walgreens Take Care Clinic 2808 Gessner Dr Houston, TX 77080 1-8-825-3227 Medinet Urgent Care 9130 Hwy S Houston, TX 77083 281-54-3300 Walgreens Take Care Clinic 78 Hwy S Houston, TX 77083 1-8-825-3227 Beamer Urgent Care 10851 Scarsdale Blvd, Ste 130 Houston, TX 77089 281-481-9595 Excel Urgent Care 19450 Katy Freeway Houston, TX 77094 281-829-9900 RediClinic - Alabama St 1701 W Alabama St Houston, TX 77098 713-522-3200 Visit healthplan.memorialhermann.org for the most current list of in-network locations

Urgent and Convenient Care Facilities continued PROVIDER ADDRESS CITY/ZIP PHONE Neighborhood Health Center (Northeast) 9813 Memorial Blvd, Ste H Humble, TX 77338 281-319-8500 RediClinic - Humble - FM 190 7405 FM 190 E Humble, TX 7734 281-913-7255 Walgreens Take Care Clinic 7440 FM 190 W Humble, TX 7734 1-8-825-3227 CVS Minute Clinic 8000 N Sam Houston Pkwy E Humble, TX 7739 1-8-389-2727 CVS Minute Clinic 3103 N Fry Rd Katy, TX 77449 1-8-389-2727 Katy Urgent Care Center 21700 Kingsland Blvd, Ste 104 Katy, TX 77450 281-829-570 Walgreens Take Care Clinic 411 S Mason Rd Katy, TX 77450 1-8-825-3227 CVS Minute Clinic 02 W Grand Pkwy S Katy, TX 77494 1-8-389-2727 RediClinic - Grand Parkway 711 S Fry Rd Katy, TX 77494 281-395-5080 RediClinic - Katy 2575 Nelson Way Katy, TX 77494 281-347-7700 Kingwood Urgent Care 201 W Lake Houston Pkwy Kingwood, TX 77339 281-30-7502 Nextcare Urgent Care - Kingwood 1331 North Park Dr Kingwood, TX 77339 281-359-5330 RediClinic - Humble - Kingwood 4303 Kingwood Dr Kingwood, TX 77339 281-358-0013 Texas Family Medical & Minor Emergency Center 1331 North Park Dr Kingwood, TX 77339 281-359-5330 Options Urgent Care & Wellness Center 208 Oak Dr S, Ste 502 Lake Jackson, TX 775 979-285-2273 RediClinic - League City 2955 Gulf Fwy League City, TX 77573 281-337-7351 Excel Urgent Care 840 Highway Missouri City, TX 77459 281-403-30 RediClinic - Missouri City 8900 Highway, Ste 120 Missouri City, TX 77459 281-778-002 Nextcare Urgent Care - Montgomery 15320 Hwy 105 W, Ste 120 Montgomery, TX 7735 93-582-50 Immediate Medical Care 1202 NASA Pkwy Nassau Bay, TX 77058 281-335-00 Pasadena Urgent Care, PA 825 Spencer Hwy Pasadena, TX 77505 281-741-0070 RediClinic - Pasadena 210 Fairmont Pkwy Pasadena, TX 77505 832-775-015 CVS Minute Clinic 2900 Broadway St Pearland, TX 77581 1-8-389-2727 CVS Minute Clinic 9522 Broadway St Pearland, TX 77584 1-8-389-2727 Pearland Healthcare Center 2404 Smith Ranch Rd, Ste 200 Pearland, TX 77584 713-43-4333 Prime Urgent Care 2510 Smith Ranch Rd, Ste 102 Pearland, TX 77584 713-340-3111 RediClinic - Pearland 2805 Business Ctr Dr Pearland, TX 77584 713-43-5208 Walgreens Take Care Clinic 8430 Broadway St Pearland, TX 77584 1-8-825-3227 Walgreens Take Care Clinic 24917 FM 1314 Porter, TX 7735 1-8-825-3227 CVS Minute Clinic 1410 Crabb River Rd Richmond, TX 7749 1-8-389-2727 CVS Minute Clinic 2800 Bayport Blvd Seabrook, TX 7758 1-8-389-2727 CVS Minute Clinic 24802 Aldine Westfield Spring, TX 77379 1-8-389-2727 CVS Minute Clinic 8754 Spring Cypress Rd Spring, TX 77379 1-8-389-2727 CVS Minute Clinic 25110 Grogans Mill Rd Spring, TX 77380 1-8-389-2727 RediClinic - Spring 130 Sawdust Rd Spring, TX 77380 281-419-312 Oaks Urgent Care, PA 25410 Interstate 45 N Spring, TX 7738 281-33-500 Walgreens Take Care Clinic 19710 Holzwarth Rd Spring, TX 77388 1-8-825-3227 Nightlight Pediatric Urgent Care - Sugar Land 15551 Southwest Fwy Sugar Land, TX 77478 281-325-1010 CVS Minute Clinic 1515 Lexington Blvd Sugar Land, TX 77479 1-8-389-2727 Next Level Urgent Care 1902 Southwest Fwy, Ste 108 Sugar Land, TX 77479 281-201-057 Physicians at Sugar Creek 14023 Southwest Freeway Sugar Land, TX 77479 281-325-4100 RediClinic - Highway 530 Highway Sugar Land, TX 77479 281-325-0311 RediClinic - Sugar Land 19900 Southwest Fwy Sugar Land, TX 77479 281-341-8330 Southwest Urgent Care 19875 Southwest Fwy, Ste 100 Sugar Land, TX 77479 281-545-2323 RediClinic - The Woodlands (Kuykenhahl) 10777 Kuykendahl Rd The Woodlands, TX 77382 281-907-4104 RediClinic - The Woodlands (FM 1488) 301 FM 1488 The Woodlands, TX 77382 93-321-9030 Walgreens Take Care Clinic 8000 Research Forest Dr The Woodlands, TX 77382 1-8-825-3227 CVS Minute Clinic 24048 Kuykendahl Rd Tomball, TX 77375 1-8-389-2727 RediClinic - Tomball 28520 Tomball Pkwy Tomball, TX 77375 281-255-3085 Visit healthplan.memorialhermann.org for the most current list of in-network locations

440321 Insurance coverage is underwritten by Memorial Hermann Health Insurance Company. Memorial Hermann Health Insurance Company and the Memorial Hermann Health Insurance Company logo are registered trademarks of Memorial Hermann Health System. Copyright 2014 Memorial Hermann Health System. All rights reserved.