MODEL 32-000 & 48-000 OWNER S MANUAL Congratulations on having bought a quality and well built Superior Water Softener. On a normal installation, your water softener should be connected to all of your plumbing with the exceptions of your kitchen cold side and your outside faucets. The plumbing connection is made by using three valves that are generally located directly above the water softener. These three valves constitute the bypass, which look like the letter H when looking at it. In the event that you should have to shut the water off to the water softener due to a leak, continue with the following instructions. TO SHUT THE WATER OFF ON THE SOFTENER.) Directly above the water softener are three valves, turn the left and right valves closed by turning the valves in a clockwise direction. 2.) Turn the middle valve open by turning it counter clockwise. The water should now be turned off on the water softener and you should have water to your house. THE SALT AND WATER LEVEL INSIDE THE SALT TANK It is recommended that the salt level not fall more than 3"(inches) below the water level inside the salt tank. The water level inside a round salt tank is generally ft to half feet deep. The square salt tanks are generally about half to two thirds full of water. Should the softener run out of salt or you allow the salt level to drop down too far, you may experience hard and/or salty water. To avoid this, we recommend keeping the salt tank full of salt or at least keeping the salt level above the water level at all times. Should you experience salty water coming through your plumbing, the quickest way to flush it out is running the cold water inside your bathtub until the salt is all flushed out. Your water softener will function with any type of salt; however our experience has shown us that fewer problems will occur when using salt pellets. Salt pellets are cleaner, rarely have any debris and they do not have a tendency to form salt bridges as does rock salt. Also rock salt has a tendency to carry more dirt and debris with it, which in turns make your salt tank appear very dirty inside and at times cause it to have a foul odor. However, this dirt will not harm the water softener. OPERATING THE WATER SOFTENER.) Plug the timer into electricity and set the time of day by following the instructions on the following page. 2.) Set the timer to regenerate as often as your needs dictates by following the instructions that come with the timer. Generally a family of 2-3 can have the water softener regenerate every 4-6 days, a family of 4-5 every 3 days, a family of 6 every other day, and a family of more than 6 every day regeneration may be needed. 3.) Pour salt into the salt tank. It is recommended that you keep the salt above the water level. On a round salt tank, there should be about foot to ½ feet of water in the salt tank. On any other size tank, the tank is generally half way full of water.
4.) Turn the water on, if not yet done, by turning the right & left valves open and closing the middle valve. Note: The middle bypass valve must be closed in order to have soft water. 5.) Should you ever run out of salt or almost run out of it, set the softener to regenerate 3 nights in a row by pushing in all the pins that are located on the lower left hand gear of the timer. After the 3 days have passed, reset the pins to the way they were previous to this. SETTING THE TIMER 2
TROUBLE SHOOTING GUIDE PROBLEM POSSIBLE CAUSE CORRECTION A. Bad electrical connection. B. Broken motor C. Broken or stripped gears. C. Replace gears. Softener will not regenerate. Drain opens but water does not leave salt tank. Softener does not draw brine. Low or inadequate capacity after regeneration. Water chatter at unit during regeneration Water flows to drain when not regenerating. Salt in lines after regeneration. Valve leaking between body and head assembly or backcap. To much water in brine tank. A. Low inlet water pressure. B. Broken or torn diaphragm. C. Retaining ring missing. D. Foreign material on stem or internal seats. E. Drain line kinked or restricted. A. Plugged injector screen. B. Plugged or worn injector. C. Inadequate backwash. D. Low inlet water pressure. E. Broken or plugged brine float F. Kinked or restricted drain line. A. Plugged injector. B. Plugged injector screen. C. Increase in water consumption. D. Insufficient quantity of brine. E. Ran out of salt at one time. A. High backwash rate. B. Low water pressure. C. Diaphragm spring not properly located on stem. D. Restricted drain line. A. Foreign matter trapped in drain valve. B. Drain seat out of adjustment. A. Rinse rate to low. B. Excessive brine in salt tank. C. Insufficient rinse time. A. Torn diaphragm or pinched outlet gasket. A. Foreign matter in brine float. B. Loose brine float fittings. No water in brine tank. A. Brine float set to low. A. Check electrical connection. B. Replace motor. A. Increase inlet water pressure. B. Replace diaphragm. C. Add retain ring. D. Clean stem and seat on main body. E. Straighten or unrestrict drain line. A. Clean or replace. B. Clean or replace. C. Adjust backwash flow rate with backwash adjuster. D. Increase water pressure. E. Clean or replace. F. Straighten or unrestrict drain line. A. Clean or replace. B. Clean or replace. C. Increase frequency of regeneration. D. Raise float level on brine valve. E. Regenerate softener 3 nights in-a-row. A. Adjust backwash flow adjuster B. Increase water pressure. C. Locate spring on tip of stem assembly. D. Straighten or unrestrict drain line. A. Attempt to flush out by putting unit into regeneration or with thumb push down on drain valve and release. B. Replace drain assembly. A. Change to larger injector disk. B. Lower float setting or check for leak on float. C. Increase length of regeneration cycle. A. Replace items. A. Clean or replace brine float. B. Tighten or replace brine float fittings. A. On Round and 5x5 Square salt tanks adjust brine float to allow to ½ ft. of water. On x Square salt tanks, set float to approximately fill tank half full. 3
WATER FLOW OUTLET INLET OUTLET INLET DRAIN Brine Level DRAIN Brine Level SERVICE The service cycle position directs untreated water to flow down through the filter media in the mineral tank and up through the distributor tube. The water is conditioned when passing through the media. BACKWASH The backwash cycle position directs water to flow down through the distributor tube and up throught the filter media and to drain. Foreigh material and media fines are flushed from the mineral tank during this cycle to prepare the media for filtering. 4
BRINE FLOAT A. Used to adjust water level. In round salt tanks, the water level should be anywhere from ft. to ½ ft. In square tanks, the tank should be ½ to 2/3 full of water. B. Unscrewing this nut allows you enter the chamber where debriscan be easily removed C. Compression fitting. D. John Guest fitting. E & F. Rubber gromets that hold float ball in place on the fiberglass rod. D. John Guest fitting 6" to 8" E. Rubber gromet A. Used to adjust water level F. Rubber gromet Fitting C. Water enters and leaves from here B. Can be unscrewed to remove debris from inside 5
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ELECTROMECHANICAL POWER HEAD PARTS LIST ITEM P/N DESCRIPTION QTY. 2. 3. 4. 5. 6. 7. 8. 9. 0.. 2. 3. 4. 5. 6. 7. 8. 9. 20. 2. 22. 23. 24. 25. 26. 27. 28. 29. 30. 3. 32. 5-76 529-309 525-303 52-308 529-232- 9-3 529-28 529-22 529-333- 5-85-0 525-274- 525-24-2 525-205 5-87 529-245 529-29-3 40-7 85-022- 529-286 529-280 5-92-2 5-76 30-77-_* 56-22 5-85-0 4-525-260 525-254-2 529-234-_** 529-220- 28-8-28 28-42-2 Screw Time Dial Spring Washer, (Small) Locating Dial Gear, Time Of Day (2 Day) C-clip Actuator Spindle, Actuator Housing, Power Head Screw, Day Selector Wheel Washer, Day Indicator (2 Day) Day Selector Wheel (2 Day) Spring Washer, (Large) Screw, Head Mount Cycle Cam & Knob Assembly Drain Plunger Assembly Return Spring, Drain Plunger O-ring, Plunger Cap Plunger Cap Retainer, Drain Plunger Screw, Retainer Screw, Timer Motor Timer Motor Return Spring, Main Diaphragm Screw, Ratchet Washer, Ratchet Ratchet Gear, Ratchet (2 Day) Front Cover Rear Cover (Gray) Strain Relief Power Cord (20 Volt) 4 2 * Indicate Voltage ** Indicate Opaque or Clear 7
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VALVE BODY PARTS LIST ITEM P/N DESCRIPTION QTY. 2. 3. 4. 5. 6. 7. 8. 9. 0.. 2. 3. 4. 5. 6. 7. 8. 9. 20. 2. 22. 23. 24. 25. 26 27. 28. 5-88 54-207 54-206 54-325 428-_ 54-22 5-89 43-3 54-254 86--N 54-273 9-9 54-243 529-244 54-244 85-024- 54-204 85-028-2 54-256 9-3 56-22 9-90 85-23- 54-232 85-2- 54-205 85-029- 54-257- Screw, Backcap Backcap, 3 Cycle Seal, Backcap Gasket, Injector Injector (Specify Size) Cover Plate, Injector Screw, Injector Mount Filter Screen, Injector Spring Clip O-ring, Brine Fitting Brine Fitting C-clip, Backwash Flow Adjuster Backwash Flow Adjuster w/o-rings Gasket, Cross Over Port Body Stem Assembly O-ring (Small), Seat Insert Seat Insert O-ring (Large), Seat Insert Main Diaphragm C-clip, Main Diaphragm Return Spring, Main Diaphragm Screw, Adapter Ring O-ring Adapter Ring O-ring, 3/6" Riser Adapter 3/6" Riser Adapter O-ring (Outside), Riser Adapter Valve Body & Seal 4 3 2 9