Good Works Pay It Forward Program (U.S. Only) Table of Contents

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Table of Contents 1. What is the Good Works Pay It Forward program? 2. Who is eligible to participate? 3. How can I make a donation? 4. How can I pay it forward? 5. What is the deadline to allocate my Charitable Spending Account (CSA) funds? 6. How is my contribution paid to the organization? 7. When will my donation be paid to the nonprofit organization(s)? 8. How can I ensure that my organization receives their payments as fast as possible? 9. What happens to my contribution if the organization never cashes their check? 10. How does an organization become eligible to receive Charitable Spending Account (CSA) credit? 11. Why are some local chapters of a charity on the list but not others? 12. What organizations are eligible to receive employees donations? 13. What happens if my organization loses its eligibility? 14. What happens if my organization s tax status is re-instated? 15. Can I receive a tax receipt for my contribution to a charity? 16. What if my Offline Donation is found to be invalid? 17. Who do I contact if I still have questions? 1

Pay It Forward Program 1. What is the Good Works Pay It Forward program? Helping strengthen the communities where we live and work has always been central to how we do business at JPMorgan Chase. Also, we recognize that it is the talent and compassion of our employees that make our firm one of the most trusted and respected financial institutions in the world. This is why we continue to identify opportunities where our people can make a difference. Through the Good Works Pay It Forward Program, we support our employees philanthropic giving by deepening the impact of individual donations. Through this program, eligible employees can donate to a charity of their choice* or register a donation made directly to any valid 501(c)(3) charity on the Good Works site. For each donation, these employees will receive a dollar-for-dollar credit into a Charitable Spending Account (CSA), up to $1,000, which can be used to Pay It Forward to a charitable organization approved by the JPMorgan Chase Foundation. *Please note that the Pay It Forward program is not a traditional matching gift program. The organization(s) to which you choose to donate may not be eligible to receive credit from your CSA. If that is the case, you can still donate to the organization(s) of your choice, and then allocate your CSA credit to any of the thousands of approved organizations eligible to receive that credit. 2

2. Who is eligible to participate? U.S. employees earning $250,000 or less in base pay are eligible to participate in the Good Works Pay It Forward program. Programs also exist in India and the United Kingdom, and are coming soon to Italy and Mexico. Consultants and contractors are not eligible to participate in the program. 3. How can I make a donation? Employees can make a donation in one of three easy ways through the Good Works Pay It Forward Program: I. Payroll Giving Employees can enroll in ongoing payroll deductions. Donations will be sent directly to their charity of choice. Minimum donation is $1 per pay period and employees may contribute to up to 10 organizations per year. Payments are distributed to organizations on a bi-monthly basis. II. Credit Card Employees can donate to a charity of their choice with a one-time online credit card payment which requires a minimum donation of $25. There is no limit on the number of donations that can be made through credit card donations. Payments are distributed to organizations on a bi-monthly basis. Visa or MasterCard Accepted. III. Register an Offline Donation Employees can register a donation made outside of the Good Works portal (ex. directly through a nonprofit website or at a charitable event) by uploading proof of payment. This could include a donation receipt from a nonprofit, or a bank statement. Be sure to redact any sensitive account information. Minimum donation is $1. All offline gifts must have been paid to the nonprofit organization by December 31, 2016 and registered on Good Works no later than January 31, in order to receive 2016 CSA credit. 4. How can I pay it forward? When eligible employees give through Good Works via payroll or credit card, or register an offline donation, they receive a dollar-for-dollar credit up to $1,000 per year into their CSA. Employees can then log into their Charitable Spending Account (CSA) on Good Works and direct their CSA credit to an approved charitable organization. There are currently over 6,700 eligible charitable organizations from which to select. (Please note that 100% of your direct contributions go to the organization(s) of your choice). For credit card donations and registered offline donations, credit will appear in an employee s CSA balance immediately after donation submission. For payroll contributions, an employee s account will be credited the first week of the month following the payroll deduction. 5. What is the deadline to allocate my Charitable Spending Account (CSA) funds? If you have not allocated your 2016 CSA credit by January 31,, the credit becomes classified as eligible for reassignment to other organizations. All outstanding credit designated as eligible for reassignment for other organizations are reconciled, totaled and verified through established processes and are then distributed to organizations carefully selected by the JPMorgan Chase Foundation. In addition, once an employee has left the firm they are no longer eligible to allocate their funds as this is a benefit of employment. 3

6. How is my contribution paid to the organization? We have instituted an electronic payment method utilizing ACH. Organizations that provide their bank information through a secure online portal will receive their funds electronically. If the organization has not provided their electronic bank information, they will be paid via check. Please see question 6 for the payment schedule. 7. When will my donation be paid to the nonprofit organization(s)? U.S. payroll, credit card, and CSA credit payments are made on a bi-monthly schedule by either electronic ACH payment or check. (Please see FAQ #6 for additional detail.) 2016 Payment Schedule You Donate in: October-November December JPMorgan Chase Sends Payments on or before: December 31, 2016 January 31, Payment Schedule You Donate In: January - February March - April May - June July - August September - October November- December JPMorgan Chase Sends Payments on or before: March 31, May 31, July 31, Sept 30, Nov 30, Jan 31, 2018 *All payments are made in USD. 4

8. How can I ensure that my organization receives their payments as fast as possible? To ensure timely payments, you can encourage your organization to sign-up for electronic ACH payments. Please ask the nonprofit to email jpmc.support@cybergrants.com to receive a direct link to the secure portal to input their bank information. 9. What happens to my contribution if the organization never cashes their check? All employee funds that have been remitted but not cashed by a recipient organization after 180 days are reissued to the organization. If the reissued check is not cashed within the next 180 days, the funds supporting them are classified as eligible for reassignment to other organizations and are then distributed to organizations chosen by the Foundation. If the organization does not receive an expected check, the organization should email jpmc.support@cybergrants.com to receive an online link to provide their ACH information. 10. How does an organization become eligible to receive Charitable Spending Account (CSA) credit? The CSA list is reviewed annually. Valid 501(c)(3) nonprofit organizations on the CSA list include, but are not limited to: Grant recipients of the JPMorgan Chase Foundation and the firm from the previous two calendar years. Organizations that have been highly rated by a third party vendor which applies independent ratings based on an analysis of the organization s Financial Health, Accountability &Transparency, and Reporting. Organizations to which 25 or more employees made donations in the previous year. In addition, all of the organizations on the CSA list are subject to the firm s screening process to identify any risks. We do not currently have a nomination process for inclusion on the firm-approved list. The Foundation reserves the right at its sole discretion to determine eligibility and to disqualify for purposes of the Workplace Giving Program any organization at any time for any reason whatsoever (e.g., discrimination, reputational risk, under investigation, etc.). Note: Universities, alumni associations and all schools are not eligible to be considered for the firm-approved list. In addition, religious organizations that do not have a public statement indicating that they serve all members of the community are not eligible. 11. Why are some local chapters of a charity on the list but not others? Some local chapters did not meet the criteria identified in question 10 and thus are not included in the CSA list. 5

12. What organizations are eligible to receive employees donations? The below organization types are eligible for employee giving through payroll, credit card or registering an offline donation. Tax Status Description 501(c)(3) 509(a)(1) / 170(b)(1)(A)(i) Church 509(a)(1) / 170(b)(1)(A)(ii) School 509(a)(1) / 170(b)(1)(A)(iii) Hospital or medical research organization 509(a)(1) / 170(b)(1)(A)(iv) Organization which operates for benefit of college or university and is owned or operated by a governmental unit 509(a)(1) / 170(b)(1)(A)(v) Governmental unit 509(a)(1) / 170(b)(1)(A)(vi) Organization which receives a substantial part of its support from a governmental unit or the general public 509(a)(2) Organization which normally receives no more than one-third of its support from gross investment income and unrelated business income and at the same time more than one-third of its support from contributions, fees, and gross receipts related to exempt purposes 4940(D)(2) Private operating foundation exempt from paying excise taxes or investment income 4942(J)(3) Private operating foundation (other) 509 (A) Private non-operating foundation 509 (A)(3) Organizations operated solely for the benefit of and in conjunction with organizations described in the previous seven items 509 (A)(4) Organization organized and operated to test for public safety 509(a)(3) Type I 509(a)(3) Type I 509(a)(3) Type II 509(a)(3) Type II 509(a)(3) Type III Functionally Integrated 509(a)(3) Type III Functionally Integrated National Center for Education Statistics: NCES School District Public school districts as listed by the U.S. Department of Education s National Center For Education Statistics (NCES) NCES Private School Private elementary and secondary schools as listed by the U.S. Department of Education s National Center For Education Statistics (NCES) that are a 509(a)(1) / 170(b)(1)(A)(ii) organization NCES Public School Public elementary and secondary schools as listed by the U.S. Department of Education s National Center For Education Statistics (NCES) 13. What happens if my organization loses its eligibility? If an organization loses its 501(c)(3) tax-exempt status before we are able to allocate the funds, all employees with pending payments to that organization will receive an e-mail letting them know that all future contributions to the organization will be canceled and refunds will be issued for those undeliverable donations. 14. What happens if my organization s tax status is re-instated? If an organization s 501(c)(3) tax-exempt status was lost and then reinstated, an employee will be able to reestablish his or her donation to that organization by logging into Good Works at www.cybergrants.com/jpmc/giving and registering a new payroll deduction for that organization. 6

15. Can I receive a tax receipt for my contribution to a charity? A two-year historical record of your giving is available on the Good Works site under My History. In compliance with U.S. federal tax law, organizations should provide tax receipts directly to employees who make a single contribution through JPMorgan Chase of $250 or greater. If you do not receive a tax substantiation letter from your chosen organization, please contact the organization directly. Employees should consult their tax advisors for specific tax advice. 16. What if my Offline Donation is found to be invalid? If we cannot validate your offline donation, you will be notified and asked to provide alternative acceptable documentation or informed that your personal contribution is ineligible to receive credit in your CSA. As a reminder, valid documentation could include a donation receipt from a nonprofit or a bank statement. 17. Who do I contact if I still have questions? Please direct all Workplace Giving and technical questions to jpmcsupport@cybergrants.com or call 1-888-291-0655. 7