Job of the Month: Accounting Specialist Sue Buck, Kelsi Doran, Christian Duncan

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Job of the Month: Accounting Specialist Sue Buck, Kelsi Doran, Christian Duncan October 26, 2010

Participant Notes & Tips All lines will be muted until the Question & Answer portion. This call will be recorded. Press *0 to converse offline with the operator who will assist you with audio issues. Press *1 to ask a question. Please pick up handset when asking a question. This will ensure the best possible audio quality and volume. 2

Sue Buck Accounting Specialist for Application Control and Balancing in Technology & Operations Services Oshkosh, Wisconsin Tenure with U.S. Bank: 30 years Tenure as an Accounting Specialist: 25 years Something most people don t know about your job: I like that I still learn new things on this job. Whether it's changing audit specifications, new balancing procedures or different accounts from a new bank conversion, the variety helps this job stay fresh and interesting to me even after 25 years! 3

Kelsi Doran Accounting Specialist for ATM Deposit Balancing in Finance Minneapolis, Minnesota Tenure with U.S. Bank: 2 years Tenure as an Accounting Specialist: 1 year Something most people don t know about your job: My job isn't just about crunching numbers; it is more about reviewing them. I lead a team that reconciles deposits made at U.S. Bank ATMs. The majority of my time is spent analyzing and escalating risk items and ensuring that daily production standards are met. Therefore, it is imperative to understand the operations of the bank as a whole. 4

Christian Duncan Accounting Specialist for Cash Processing area of Trust Technology & Support Services in Wealth Management & Securities Services St. Paul, Minnesota Tenure with U.S. Bank: 11½ years Tenure as an Accounting Specialist: 5 years Something most people don t know about your job: We have a lot of research to do. Not all payments we receive are for our area or come in with clear cut information as to what they are paying. 5

Accounting Specialist at U.S. Bank Grade levels: C-G Approximate Number of Employees in this Job: 600 Accounting Specialists are located across the country Typically found in, but not limited to, the following business lines: Consumer Banking, Finance, Payment Services, Technology & Operations Services, and Wealth Management & Securities Services. 6

Job Summary Processes transactions, reconciles and maintains various accounts and ledgers. Transactions processed and maintained may include: accounts payable, journal vouchers, vendor invoices, expense reimbursements, ledgers, statements, billings, and/or other accounting documents. Ensures accuracy, completeness, and timeliness of transactions processed. Conducts research on discrepancies and makes appropriate corrections or adjustments. Responds to and resolves inquiries. Posts data and/or checks and verifies data. Runs and prepares routine financial reports and analyses. 7

Qualifications, Preferred Skills & Experience by Level Entry-Level High school diploma or equivalent Personal computer and 10-key skills required One to two years of experience in financial accounting activities Basic knowledge of bookkeeping practices and principles Ability to identify and resolve exceptions and to interpret data Ability to manage multiple tasks 8

Qualifications, Preferred Skills & Experience by Level Mid-Level Three to five years of experience in financial accounting activities Thorough knowledge of bookkeeping practices and principles Senior Level Five or more years of experience in financial accounting activities Considerable knowledge of bookkeeping practices and principles Ability to train entry-level and mid-level employees 9

Career Development Resources - Learn Enterprise-wide required training on the U.S. Bank Learning Center Leader Resources Additional internal and external training resources, such as: Harvard Resources Online learning and development resource for all employees More than 40 topic areas, from writing and presentation skills to career and time management Access Harvard Resources from work or home 10

Career Development Resources - Plan Resources to help you build your career development plan, including: worksheets to help you formulate your short- and long-term career goals development plan templates tips for writing an effective plan 11

Career Development Resources - Network Development Network Available to all employees Personal and Professional development programs and community involvement events Mentor Connect Self-directed mentoring program Utilizes innovative Web-based tool to match mentors and mentees Leader Forums 12

Building Your Career at U.S. Bank New program created by the Development Network called, Building Your Career at U.S. Bank. Creating a viable career path is only one part of planning your career. Learning how to make yourself more visible in the organization and establishing a network of people to help advance your career is just as essential. Learn some simple steps to develop and utilize your own network right here at U.S. Bank. Clarify your career values, skills, interests and goals. Determine who to include in your personal network. Identify formal or informal mentors. Identify key experiences within your current role that could provide the greatest learning. Leverage available programs and tools to your fullest advantage. Watch your local Development Network chapter page for this program to be offered in your area. 13

Q&A with Panelists Do you have questions for today s panelists? Press *1 to ask a question. Please pick up handset when asking a question. This will ensure the best possible audio quality and volume. Press *0 to converse offline with an operator who will assist you with audio issues. 14