XFINITY HOME SECURITY



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Comcast 586 Valley Street Manchester, NH 03109 We would like to welcome you as a new customer of XFINITY Home Security! Certain municipalities in New Hampshire require home security system users to obtain an alarm registration/user permit. It is your responsibility to comply with these requirements. If you fail to do so, the municipality could delay or refuse to dispatch emergency personnel and/or assess you fines. As a courtesy, we have compiled the requirements for some areas that require an alarm registration/user permit on the reverse side of this letter. This list is not exhaustive and you should confirm registration requirements with your municipality. Once you receive your permit (where required), please login to the subscriber portal at www.xfinity.com/xhsportal; go to the Security menu, select Emergency Dispatch Setup and enter your permit number along with the expiration date at the bottom of the page. Please contact your local municipality with any questions regarding alarm registration and user permits. Thank you, XFINITY Home Security Team 1-800-XFINITY

City Details Cheshire Grafton Hillsborough Drewsville North Walpole Walpole Lebanon Amherst Goffstown Alarm users for fire systems must install a Knox Box with a key inside at their residence. Alarm users for fire systems must also contact Herb Hurlburt with the Walpole Fire and EMS Department at (603) 381-2964 for specific instruction an additional information. Alarm users for fire systems must install a Knox Box with a key inside at their residence. Alarm users for fire systems must also contact Herb Hurlburt with the Walpole Fire and EMS Department at (603) 381-2964 for specific instruction an additional information. Alarm users for fire systems must install a Knox Box with a key inside at their residence. Alarm users for fire systems must also contact Herb Hurlburt with the Walpole Fire and EMS Department at (603) 381-2964 for specific instruction an additional information. register their alarm systems with the Lebanon Police Department, Public Safety Communications Division. http://lebcity.net/police/documents/forms/alarmform.pdf register their alarm systems with the Amherst Police Annual renewal is required. Current Cost: $25.00 initial registration fee/$10.00 renewal fee Attached alarm systems with the Goffstown Police Department Current Cost: $0 http://www.goffstownpolice.com/files/residential%20permit.pdf Alarm users for fire systems are required to register their alarm systems with the Goffstown Fire Department Applications can be obtained by calling the Goffstown Fire Department [(603) 497-3619] and requesting it be mailed to them, or you may apply in person at the Fire Department [16 Main Street, Goffstown, NH 03045]

City Details Alarm users for fire systems are required to register their system with the Hudson Fire Department, Fire Prevention Division. system with the Hudson Police Hudson Renewal is required every three years for both systems. Current Cost: $25.00 initial registration fee/$15.00 renewal fee for each system 1) Fire systems: Attached 2) Security systems: http://www.hudsonpd.com/alarmuser-permit.pdf Hillsborough Merrimack Milford register their alarm systems with the Merrimack Police Current Cost: $10.00 http://www.merrimacknh.gov/sites/merrimacknh.gov/files/5hpq. Alarmpermitapplic.pdf register their alarm systems with the Milford Fire Annual renewal is required. Current Cost: $25.00 initial registration fee/15.00 renewal fee http://www.milford.nh.gov/content/department/firedepartment/documents/alarm-permit-application Nashua alarm systems with the Nashua Police Current Cost: $5.00 http://www.nashuapd.com/forms/alarmsystempermitapplicatio n.pdf

City Details register their alarm systems with the New Ipswich Police There are no registration forms to complete. However, alarm system users must appear, in person, at the police department to give the following information: New Ipswich 1) Alarm user contact information; 2) Contact information of three people who are capable of responding to the premises within thirty minutes; 3) Contact information of the Alarm Company and proof of proper state licensing/registration (provided); and 4) Date the Registration is signed or the date the Alarm System is placed in operation alarm systems with the Office of the City Clerk, One City Hall Plaza, Manchester, NH 03101 Hillsborough Manchester Weare Current Cost: $30.00 http://www.manchesternh.gov/website/linkclick.aspx?fileticket =S-QocMECt1s%3d&tabid=564 register their alarm systems with the Weare Town Police Department [144 North Stark Highway, Weare, NH 03281]. Applications are only available in person Pelham register their alarm systems with the Pelham Police Current Cost: $5.00 Attached Wilton register their alarm systems with the Wilton Town Police Annual renewal is required. Current Cost: $10.00 initial registration fee/$5.00 renewal fee Attached

City Details Wilmot register their alarm systems with the Wilmot Police Attached alarm systems with the Hooksett Town Police Headquarters Hooksett http://www.hooksettpolice.com/assets/files/alarm%20permit.pd f Merrimack register their alarm systems with the Hopkinton Police Hopkinton http://www.hopkinton- nh.gov/pages/hopkintonnh_police/forms/burglar- IntrusionAlarmInfo.pdf Note: In Hopkinton, all customers are responsible for installing a knox box, per local code, for a monitored fire system. A knox box gives the fire department entry to a home without breaking down a door in the event of an alarm. This can be purchased at the Hopkinton fire office (cost is $199-$299) and the fire department will educate you on the use of the box. alarm systems with the Derry Police Rockingham Derry Sandown http://www.derrynh.org/pages/derrynh_police/forms/alarmregistration.pdf alarm systems with the Sandown Police Department Applications are only available in person

City Details alarm systems with the Atkinson Police Atkinson http://townatkinsonnh.com/documents_and_forms/alarm_application_form.pdf register their alarm systems with the Dover Police Annual renewal is required. Dover Current Cost: $25.00 initial registration fee/$10.00 renewal fee http://www.ci.dover.nh.us/forms/alarm%20permit%20applicatio n.pdf Rockingham Fremont register their alarm systems with the Fremont Police http://fremontnhpd.com/forms.htm (select Alarm Registration form) Newfields register their alarm systems with the Newfields Police http://www.newfieldsnh.gov/publicsafety/alarm.htm Newmarket alarm systems with the Newmarket Department of Building Safety. Current Cost: $10.00 Attached

City Details Rye register their alarm systems with the Rye Police Current Cost: $10.00 Rockingham Attached register their alarm systems with the Salem Town Police Department Salem Current Cost: $25.00 http://townofsalem.org/images/polic e_web/alarm_system_permit.pdf register their alarm systems with the Lee Police Lee Current Cost: $10.00 http://www.leenh.org/pages/leenh_police/alarm.pdf Strafford Rollinsford register their alarm systems with the Rollinsford Police Annual renewal is required. Current Cost: $25.00 initial registration fee/$10.00 renewal fee Attached Somersworth register their alarm systems with the Somersworth Police Annual renewal is required. Current Cost: $25.00 initial registration fee/$10.00 renewal fee Attached

Alarm Company Information Comcast Broadband Security, LLC d/b/a Xfinity Home Security 586 Valley Street Manchester, NH 03109 800-266-2278 Monitoring Company Information C.O.P.S. Monitoring 1041 Glassboro Road, Building F Williamstown, NJ 08094 856-629-1111