INTRODUCTIONS Western Telecom Networks International (WTN) is a leading local and international services supplier for Electrical, Power and Telecom equipment, systems, and services on communication, power and electrical network markets. Serving the Broadband Wireless, Cellular and Public Switching Telephony Networks (PSTN) Electrical and Power Industries, We provide end-to-end Systems and Solutions. WTN is unique in its ability to provide solutions on international and regional basis to satisfy the wireless network infrastructure needs of the wireless, telecommunications and transmission installation services markets. Company registered to be a pioneer in the business of Electrical, Power and Telecom Industry markets. Western Telecom Networks International Holding Company ("Western Telecom Networks") or ("WTN") was established in 2004 and has grown to become a major player in the telecommunication market in Middle East, Africa and Worldwide. WTN is considered among one of the largest and most diversified services company for the telecom networks operators in the Middle East and Africa. It is a leading installation services company for most fixed and mobile telecommunications operators in the Middle East, Arabian Gulf and Africa. We are a private incorporated telecommunications company in the Kingdom of Jordan. We are truly independent of any one manufacturer and therefore trade without the associated constraints relating to a one single manufacturers tie. Our services include installation, commissioning and ongoing maintenance of telecommunications and related products. We have a department dealing specifically with consultancy, planning and design. We also provide a 24/7 technical help desk support team for all our contracted clients. WTN provides a comprehensive portfolio of top quality communications products, telephone systems and turnkey telecom related solutions to companies and businesses in Jordan, Arabian Gulf, Africa and throughout the world. We provide outstanding, personally managed services in five main areas; Wireless Mobile Telecommunications, PSTN, MW Transmission Networks, Fiber Optic Networks and AC/DC Power Systems and Solutions.
Whether you are an international blue chip company, a local authority or a small business, we can provide expert, impartial advice to create the telecommunications solution you need. Creating outstanding customer value by providing the highest quality products and services is our primary goal, by doing so we will hopefully build a long term working partnership with our customers. Quality of performance is critical to our success and is based on the commitment of each and every member of WTN staff. Wireless Networks Solutions COMPANY VALUES The Board of Directors and founders of WTN says that the continued success and growth of the company, can be attributed to being able to supply a cohesive set of applications from a variety of manufacturers and make them truly work to the customer s advantage Western Telecom Networks was formed based on the principle that a company can operate with integrity while maintaining the competitive edge necessary for success and profitability. We set out to follow an aggressive growth track, based on this principle: Integrity was and is worth striving for. It is the core of our company and comprises all WTN values. Without integrity, we at WTN have to offer a customer. We feel products and services are only as good as the people behind them. That is why we strive every day in all that we do to let Integrity be our guiding light. It leads us in our efforts to make WTN the best company in the region and world for our employees, customers and vendors alike. MISSION STATEMENT Western Telecom Networks's goal is to provide leading edge, quality products at a fair and equitable price in order to generate the returns necessary to fund our long-term growth and profitability. We strive to accomplish this mission by acting at all times with integrity and treating our customers, vendors, community, employees and shareholders with respect and honesty.
PARTNERSHIPS - EXPERTISE We are constantly seeking the cutting edge, the most suitable and the most cost effective. Because each project is different, we make sure to choose exactly the right elements from the world's best technology leaders. FLEXIBILITY Instead of imposing a rigid, one-size-fits-all solution, we adjust our expertise to fit the requirements of each project. This flexibility allows us to take advantage of new technologies. It permits us anticipate future needs for solutions that grow along with our customers. ORIGINALITY Creativity is what it's all about. This is how we create a solution that will perfectly fit the client's individual needs. Because we deliver a customized solution to a unique client, we have to produce something that has never before existed. It means we take proven technologies and put them together in novel ways in order to get something done in the best way possible. TEAMWORK The large-scale projects we take on for our customers demand widely differing areas of expertise. For each project we put together a team, carefully selecting people with complimentary skills. People who know how to enhance their own value through the art of collaboration FIELD KNOWLEDGE & INNOVATION No amount of theory can take the place of knowledge gained out in the field. Our solutions have to function reliably in many different and difficult environments. They have to stand up to the rigors of the real world. Our experts spend a lot of time in the places where the finished solution will have to function. They bring this know-how back and use it to engineer even higher dependability into their projects. Our people never stop learning. Not only is the industry moving too fast to stand still. These people are passionate about their fields. That's why we build creativity into the job. This way, the customer receives truly innovative solutions created by people who keep themselves at the leading edge of their profession.
OUR STRATEGY We continue to take action to become a stronger, more focused and competitive company. Our mission our focus is to deliver true value as seen through the eyes of our customers. In so doing, we will create shareholder value by leveraging our core strengths: Our advanced national and International reputations Our track record of services innovation delivered to the customers Our deep relationships with customers across the country and the Region Delivering true value to the customer in today s industry is a multi-faceted mission, a reality reflected in our corporate strategy and 2008 priorities. We are guided by three principles: Focused making clear choices on where we will compete, focusing on customer segments where we have the scale, resources, service portfolio and operating efficiencies to be a profitable service market leader. Responsive taking a fast and flexible approach in responding to customer requirements, executing on our marketing and operational strategies, and adapting profitably to competitive pressures. Lean aggressively managing our cost structure to remain competitive, directing resources towards the markets where we choose to compete while deriving maximum value from all our capital investments. Our strategy is: 1. Build momentum from a leadership position 2. Improve operational installation services efficiency 3. Lead in technology innovation
COMPANY PERSPECTIVES WTN has made great strides in its strategy to become a preeminent supplier of leading edge telecommunications products in high growth markets worldwide. While we continue to focus on the tremendous opportunities in Middle East, Arabian Gulf and Africa, we have been able to leverage our success there to promote our services and products in markets throughout the world. WTN HISTORY WTN, Inc. designs and manufactures telecommunications solutions, supplying, installing, testing and commissioning with integrating equipment and systems, selling its gear to telephone companies primarily in the region. The company's products and services, which aid in the installation and operation of its gear, are designed to work with existing infrastructure to provide low-cost voice, data, and video services to underserved customers in fast-growing markets. WTN's success in Jordan and North Africa has encouraged the company to target WTN vast markets, such as Sudan, Iraq, and Yemen where substantial percentages of the population do not have access to telecommunications services. The company historically has generated approximately 65 percent of its revenues from Jordan, but expansion into Sudan, Egypt all Africa, Iraq, Arabian Gulf and the Middle East is expected to reduce its dependence on Jordan. WTN maintains research and design operations in Europe and CIS with India. Several of the company's key personnel worked at many projects during the same time frame. They provide combined experience of greater than fifteen years in optical fiber networks development, mobile wireless, iden and cellular networks, civil infrastructure construction, cable engineering, quality control, production, sales and marketing. The company established to provide switching and transmission solutions for local and regional telecom markets. After realizing the forthcoming needs and demands of the business market, WTN has grown into a major Information Technology supplier, employing more experienced skilled employees.
It is with great pleasure that we take this opportunity to profile our services to your good selves. Our commitment is to maintain consistent qualities that are based on customer s feedback that has given us an opportunity to sell our products around Jordan and the regional area around the Middle East and Africa. Perhaps the biggest challenge faced by WTN has been meeting the demands of the continually evolving manufacturing and telecommunications industries and offering the most practical solutions. When WTN introduced a full installation services with supplying different types of materials, their reputation as pioneers in cellular and wireless applications field was established. Since then, the company has continued to lead the way, developing a range of low environmental impact, wind efficient structures, covering roof mounts in urban cities, to lattice towers and monopoles in the deserts of the Middle East and Africa. The trademark of Western Telecom Networks International can be seen in every corner of the world-on within Mobile GSM Operators, by the installed broadcast towers and microwave antennas and cables, the mark of WTN; it is the benchmark of quality wherever it appears. It is a symbol of commitment to customer satisfaction from the over than 200 professional employees of Western Telecom Networks International. COMMUNICATIONS BUSINESS UNIT We are Specialists in PSTN, MW, Transmission and Wireless Networks, RF Planning, Network Deployment, Network Maintenance Upgrade, Cable Accessories, Wave guides, Cables, Cable Ladders, Trays, Clamps, Shelters, TV and Radio Antennas Installation Services, Switching Solutions, MW and BTS Installation, Testing and Commissioning, Mobile Communications Units. Our Solutions, Services and Products combine network and RF subsystems to offer end-to-end broadband connectivity to converged networks delivering video, voice, and data services.
COMPANY GOALS Our mission is to provide the highest available technology in the entire world to its customers in order to implement the most suitable and applicable integrated management and wireless solution for them. WTN Has the ability to Engineer, Design, Survey, Supply, Install, Supervise, Test, and Commission the Electrical, Civil Infrastructure Constructions and build the Wireless Transmission Solutions. With all stages from design to commissioning provided from within the company, we can react quickly to customer s individual requirements, producing a fully integrated solutions package. By using WTN total solution services, our customer can focus on their core business. The role as a professional site installations services integrator ensures WTN can provide cost- effective and quick-response service to wireless system providers and wireless material wholesalers. We can supply the following:
SERVICES As a telecommunications services provider and contractor in Electrical, Power, PSTN, GSM, Wi-Max and Wireless around Jordan Middle East and Africa, Western Telecom Networks is in a strong position to offer the following services: Work permits Site Survey and Analysis Reports Acquisitions and Line of Sight services LOS RF and Cell Network Planning Rigging and Alignment Services Data and IT Networks AC/DC Power Systems COW s Mobile Communication Units Wireless Transmission Solutions µmspp Solutions and systems PDH-SDH Microwave Links Solutions Services GSM/RF Distribution coverage and capacity Systems Cables, Accessories, Feeders, Towers and Monopoles GSM Networks - Shelters and BTS Sites Accessories Planning and Designing Surveying and Engineering Installation and Testing Supervision and Supplying Commissioning and Integration Projects Control and Monitoring Project Control and Management Logistics Control and Warehousing Technical Support and Assistances
TECHNICAL BACKUP AND CUSTOMERS SUPPORT SERVICES Regardless of how large or small your company, all customers have the same kinds of technical support needs. At Western Telecom Networks, technical support personnel provide technical information and answers to your questions - they are the inside sales and customer support forces. WTN builds customer satisfaction into every product. Customer service is a priority to everyone within the organization - the guiding vision is to serve customers. Teams of specialists are on hand to deliver information on all of our products from technical specifications to delivery times, and through the vehicle value-added customer support services are provided - 24 hours a day, 7 days a week. We provide a complete range of telecommunications solutions and equipment for today's telecom network providers. As it becomes increasingly important for players in the telecommunications market to make cost savings and outsource non-core activities, it is becoming increasingly important for network operators and OEMs to find suppliers they can trust. WTN provides a single source of supply for all your telecom network requirements, for example; network installation, multi-vendor equipment configuration, technical support, outsourcing, logistics, telecom training, cabinets supply, and cable and accessories product supply, distribution, staging and inventory management. MANAGEMENT SERVICES WTN range of managed services is designed to compliment our product installation services and operational services offerings. Managed services aim to help our customers cut costs by streamlining areas of their business which are not usually considered core. WTN has identified a number of these areas and has established specialized services to improve efficiencies and provide cost savings - for example: materials management, logistics, outsourcing, warehousing, spares and surplus stock disposal.
WTN operates a number of production facilities. They play a critical role in supporting our customers, which enables us to assist both network operators and OEMs, in the design and build of equipment to go directly to site. We have the expertise to design racks, frames and accessories for specific requirements. This enables us to design solutions for specific project requirements. Through our machine operation, we are able to turn designs into working solutions. The test and commissioning department was established to meet the growing need for multi-vendor installation and commissioning. WTN has acquired the technical resources to provide this service and is conversant in the use of many OEM technologies. This enables us to test and configure vendor equipment in a controlled environment, before it is shipped to site. Time on-site is critical. Our workshops provide a controlled environment for preparing products, reducing required assembly time on-site. MATERIALS MANAGEMENT The procurement, storage and logistics involved in materials can be extremely costly for network operators. Materials can also become redundant losing money and costing more to continually store. Our customers have seen major advantages in using WTN resources to manage their inventory, realizing that this is a noncore business function and an area which can be run far more efficiently by a third party. WTN has gained substantial experience in materials management operations. We have the expertise to manage the entire procurement process. Source specified materials Work with your existing supply chain Manage inventory Remove obsolete stock cost effectively Work with vendors to control OEM supplied equipment
Provide warehousing Timed deliveries to specified sites Report on product usage, stock levels, forecasts and deliveries QUALITY The company's senior management team continuously monitors our documented system, in-line with best working practices and is always looking to improve our internal systems and procedures to provide greater benefits for our customers. Quality is deemed of the highest importance when working on-site. All engineers and field based personnel go through an initial two week training course, where they learn the fundamental quality considerations and specific skills. Site work is carefully inspected by team leaders on project completion and strict checklists are followed. For example: checks are carried out on cabling, label identification, power, site clearance, sharp edge elimination, cut floor tiles are edged and thorough inspections are carried out to ensure no damage has been caused. HEALTH & SAFETY Health and safety is important to all. WTN ensures that all employees are trained in, and aware of, all relevant health and safety systems and work procedures, including CDM regulations. For companies that regularly work in field based and often hazardous environments, health and safety is of paramount concern. WTN takes every necessary step to ensure our employees, contractors and customers are not put at risk. Our internal health and safety team ensures all site based engineers and installation technicians are trained in the latest health and safety practices.
Engineers and technicians who are required to work in specialist areas receive additional training to ensure they work within the strictest health and safety guidelines. For example: Working at heights Electrical safety Personal Track Safety (PTS) Manual handling Working with dangerous substances WTN is a reliable business partner in the field of Networking and Telecommunication Services. Quality Service is a substantial part of WTN philosophy TO CONTACT WESTERN TELECOM NETWORKS WESTERN TELECOM NETWORKS NETWORKS P.O. Box: 3006 Amman 11821, Head Quarter Office Jordan 7th Circle RJ City Terminal 1, Jett Building Tel: +962 6 586 8877, Fax: +962 6 592 3355 WWW.WTN - JO.COM WWW.WTN INT.COM