Nippon Express Group Corporate Strategy New Sekai-Nittsu-

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Nippon Express Group Corporate Strategy 2018 -New Sekai-Nittsu- March 31, 2016 Kenji Watanabe President and CEO NIPPON EXPRESS CO., LTD.

Content 1. Basic Policy 2. Numerical Targets 3. Key Strategies Area Strategies 4. Key Strategies Functional Strategies 1

1. Basic Policy [Positioning of the Business Plan] This business plan is a three-year plan positioned as the final stage of the Nippon Express Group s measures articulated in the two previous business plans, Corporate Strategy 2012 and Corporate Strategy 2015. During the next three years, the Group intends to demonstrate its medium- to long-term orientation, laying a foundation for sustainable development into the future. In view of the organizational reforms implemented during the term of the previous business plan, the Group expects to further enhance profitability of its businesses in Japan, focus investment in B2B* in the priority business fields and the growth region, and promote Group management emphasizing earnings with the aim of becoming a truly global logistics company. *B2B (Business-to-Business) Corporate value 2010-2012 Business plan -Towards New Growth- "Global Logistics" Revenues: 1.8 trillion Operating income: 58.0 billion Net income: 35.0 billion Return on equity (ROE): 7% Investment plan: 192.0 billion (FY2010-FY2012 total) 2013-2015 Business plan -Innovation and Moving Forward- "Global Logistics" Revenues: 1.8 trillion Operating income: 54.0 billion Net income: 34.0 billion Return on assets (ROA): 2.5% Proportion of sales from overseasrelated business: 40% Operating income margin for domestic Combined Business: 3% 2016-2018 Business plan New Sekai-Nittsu Finalize Lay a foundation for the future Global Logistics Company (Vision of Nippon Express Group) 2010 2011 2012 2013 2014 2015 2016 2017 2018 2

1. Basic Policy [Structure of Key Strategies] Further enhance profitability of businesses in Japan and focus investment in B2B in the priority business fields and the growth region with the aim of becoming a truly global logistics company. Nippon Express Group Corporate Strategy 2018 Key strategies Area strategies Japan Overseas Functional strategies Thoroughly strengthen sales activities Strengthen and upgrade core businesses Strengthen Group management Reinforce the management infrastructure Further strengthen the Group s CSR management Achieve both growth and profitability Drive growth of the Nippon Express Group Vision of the Nippon Express Group Global Logistics Company 3

1. Basic Policy [Global Logistics] Global Logistics (Vision of Nippon Express Group) Region Customers Value (services) offered by the Group Japan The Americas Europe East Asia Japanese companies Non-Japanese companies Storage, distribution & transportation Freight forwarding Procurement logistics management Processing & production Commercial flow/sales (financial flow) Logistics in a narrow sense Logistics in a broad sense South Asia & Oceania Supply chain management Logistics engineering Contribute to customers global expansion by providing logistics-based supply chain solutions in countries and regions around the world 4

2. Numerical Targets [New Reportable Segments] All businesses are classified into the following reportable segments: Logistics (Japan, the Americas, Europe, East Asia, South Asia & Oceania), Security Transportation, Heavy Haulage & Construction, and Logistics Support Previous reportable segments New reportable segments Combined Business Japan Distribution & Transportation Domestic Companies Overseas companies Security Transportation Heavy Haulage & Construction Air Freight Forwarding Marine & Harbor Transportation Subtotal The Americas Europe East Asia South Asia & Oceania Subtotal Logistics The Americas Europe East Asia South Asia & Oceania Subtotal Security Transportation Heavy Haulage & Construction Logistics Support * Logistics Support: Nittsu Shoji, Nittsu Research Institute and Consulting, Nippon Express Capital, Nittsu Real Estate, Careerroad, Nittsu Driving School, etc. Total Goods Sales Other 5

2. Numerical Targets Numerical targets (FY2018 targets) Revenues 2,150.0 billion Numerical targets by segment (FY2018 targets) Segment Japan Revenues(*) Operating ( 単位 : 億円 ) income(*) 1,300.0 billion 48.0 billion Operating income Net income Sales from overseasrelated business Return on assets (ROA) Investment plan (three-year plan) 75.0 billion 45.0 billion 860.0 billion 2.8% 200.0 billion Logistics The Americas 100.0 billion 5.6 billion Europe 90.0 billion 3.8 billion East Asia 135.0 billion 4.2 billion South Asia & Oceania 105.0 billion 3.6 billion Security Transportation 56.0 billion 1.7 billion Heavy Haulage & Construction 53.0 billion 3.3 billion Logistics Support 472.0 billion 10.4 billion Capital policy Shareholder return Shareholders equity ratio: 40% Payout ratio: 30-40% Purchase of treasury stock Investment for growth Increase ROE Increase shareholder value *Before elimination of intersegment transactions Higher profitability 6

3. Key Strategies -Area Strategy (Japan) Achieve both growth and profitability Further promote business reforms Develop business adapted to regional characteristics Expand transactions with global companies in metropolitan areas, namely Tokyo, Nagoya, and Osaka Provide logistics services attuned to regional customer needs Strengthen domestic businesses and establish new core businesses Reinforce the network of the truck transportation business Reform the moving business Organize the marine & harbor transportation business based on a cross-organizational framework Strengthen cash logistics of the security transportation business Remodel the real estate business Establish new industry platforms 7

3. Key Strategies -Area Strategy (Japan) Develop business adapted to regional characteristics [Expand transactions with global companies in metropolitan areas] Strengthen customer-oriented sales & marketing Promote selection & concentration of resources and streamlining [Provide logistics services attuned to regional customer needs] Provide the Nippon Express Group s logistics functions to the maximum extent Push forward with community-based sales & marketing Achieve both growth and profitability by capturing logistics demand in Japan 8

3. Key Strategies -Area Strategy (Japan) Strengthen domestic businesses, and establish new core businesses Truck transportation Strengthen domestic businesses Moving Security transportation Establish new core businesses Industry platform Air freight forwarding Marine & harbor transportation Real estate Vigorously advance into Asia Strengthen domestic businesses and establish new core businesses to lay a foundation capable of achieving both growth and profitability 9

3. Key Strategies -Area Strategy (Overseas) Drive growth of the Nippon Express Group Concentrated investment of management resources in Asia [Establish an overwhelming position in Asia] Realize growth on a global level Develop business adapted to regional characteristics Enhance profitability in the Americas, Europe, and East Asia Growth in South Asia & Oceania Strengthen overseas development of competitive businesses Global development of the heavy haulage & construction business Expand the field of the overseas moving & relocation business and cultivate non- Japanese customers 10

3. Key Strategies -Area Strategy (Overseas) Further strengthen commitment to key industries (automotive, apparel, electric and precision equipment, medical and pharmaceutical). At the same time, expand business scale in new industrial fields (aircraft, railway, fresh produce, food products, etc.) for which profitability can be secured. Europe 25 companies 1 representative office 85 business bases 2,406 employees East Asia 32 companies 1 representative office 229 business bases 6,598 employees Profitability The Americas The Americas 21 companies 130 business bases 2,754 employees South Asia & Oceania 35 companies 2 representative offices 167 business bases 8,663 employees Growth potential To establish business infrastructure in South Asia & Oceania, accelerate strategic development of business bases and establishment of business As of December 31, 2015 11

3. Key Strategies -Area Strategy (Overseas) Business development in South Asia & Oceania Pakistan Established a branch office that started operation in February 2015. Further promote sales & marketing and consider converting it to a local subsidiary. Myanmar Following NIPPON EXPRESS (MYANMAR) CO., LTD. that started operation in December 2014, NITTSU LOGISTICS MYANMAR COMPANY LIMITED was established in November 2015, which targets companies that will advance into Thilawa Special Economic Zone. Pakistan Singapore Establish a company specialized in heavy machinery in Singapore and strengthen business development centering on the South Asian region to increase revenues from the heavy machinery business. Sri Lanka Sri Lanka Scheduled to start operation in April 2016. First, establish a branch office capable of sales & marketing and conduct market research, logistics research, and cultivate customers in Sri Lanka to build a foundation for establishing a local subsidiary in the future. Myanmar Laos Singapore Indonesia Laos Considering entering Laos by establishing a local subsidiary as it is not permitted to open a branch office because of restrictions on foreign investment. Cross-border transportation between Thailand and Vietnam, etc. is expected to generate logistics demand. Indonesia PT. NEX LOGISTICS INDONESIA started operation in April 2015. It plays the role of a comprehensive logistics company in Indonesia. Through cooperation with the two existing companies and partners, NEX Logistics Indonesia will promote one-stop sales. 12

3. Key Strategies -Area Strategy (Overseas) Global development of the heavy haulage & construction business Strong investment needs in the infrastructure field, such as electricity and transportation, in Asia Numerous growth opportunities for the heavy haulage & construction business Vigorously develop business through cooperation between Japan and overseas Consider the possibility of business/capital tie-ups with partners centering on South Asia 13

4. Key Strategies - Functional Strategy (Thoroughly strengthen sales activities) Thoroughly implement one-stop sales; Strengthen account management Strengthen customer-oriented sales activities Thoroughly implement one-stop sales Broaden the area of contribution to customers supply chains Win contracts for new projects of existing customers Expand the business domain as an LLP Promote horizontal deployment of existing businesses Strengthen account management Strengthen proposal capabilities of logistics services to key customers Promote sales & marketing by industry Expand sales & marketing targeting non-japanese companies Strengthen management of revenues and profit by customer 14

4. Key Strategies - Functional Strategy (Strengthen and upgrade core businesses) Enhance competitiveness of the global freight forwarding business 4 Expand the network in the intra-asia region 1 Strengthen purchasing power 3 Reinforce responses to bidding for global companies 2 Promote consolidated cargo preparations 1 Strengthen purchasing power Shift to purchase negotiation based on the total quantities on a global level and achieve reduction of fees. 2 Promote consolidated cargo preparations Provide competitive sales prices through efficient consolidated cargo preparations. 3 Reinforce responses to bidding for global companies Reinforce responses to bidding for global companies (Japanese and non-japanese companies) and expand the volume (share). 4 Expand the network in the intra-asia region Establish solid infrastructure for freight forwarding by expanding the network in the intra-asia region. Increase the deals for traffic to and from Asia 15

4. Key Strategies - Functional Strategy (Strengthen Group management) Promote M&A that will contribute to enhancement of the corporate value of the Nippon Express Group 1 Air freight and ocean freight forwarding network and regional/domestic transportation companies in emerging economies Companies that have strengths in countries where the Nippon Express Group has no presence or in areas where the Group does little business 2 New business fields Companies with customers, functions, technologies, products and services necessary for creation of new businesses 3 Complementarity and expansion of regional coverage and customer base Companies that can complement the Nippon Express Group in regions where the Group is weak and in terms of the customer base Expand the global logistics business Enhance corporate value 16

4. Key Strategies - Functional Strategy (Reinforce the management infrastructure) Improve and reinforce the headquarter s managerial and planning functions to enhance management flexibility and speed Before Innovation Innovation Step 1 Various scattered, locally optimized (functional design) business processes Administration HQ & International Business HQ Strategy planning and control function Specialized service function Managerial and administrative function Global Sales Strategy HQ, International Business HQ & Group companies Business support function - Sales support - Project support Rearrangement of functions and reallocation of resources Strategy planning and control function Specialized service function Rearrangement of functions Business support function Managerial and administrative function Offering of sophisticated, professional services Innovation Step 2 (organizational design) Reorganization and specialization Corporate strategy function Management infrastructure function Shared function Division dedicated to business process reengineering to promote standardization of business processes and improvement of services Professional divisions -Corporate services (Intellectual property, legal affairs, tax affairs, IT, PR, etc.) -Business support services (Marketing, procurement, PMI, etc.) Operating divisions 17

4. Key Strategies - Functional Strategy (Further strengthen the Group s CSR management) Reducing CO 2 emissions by improving fuel efficiency through systems that guide drivers in Eco-Driving techniques (envisaging global application) On June 20, 2014, the Group s Eco-drive initiatives in Vietnam were adopted into the JCM by the Ministry of the Environment, Japan. Place: Ho Chi Minh and Hanoi, Vietnam Subject: 130 trucks of NIPPON EXPRESS (VIETNAM) Description: Trucks are equipped with systems utilizing digital tachographs that guide drivers in Eco-Driving techiniques to collect and analyze data including the amount of fuel used, the distance driven and driving behavior, etc. via a cloud network. Based on the data, instructions for improving driving behavior are provided to drivers. Drivers are evaluated based on their performance, and thus improvement of driving behavior is facilitated. Estimated CO 2 reduction impact of JCM in Vietnam (per year) *JCM: The Joint Crediting Mechanism (JCM) quantitatively evaluates Japan s contribution to the reduction and absorption of greenhouse gas emissions by means of the diusion of greenhouse gas-reducing technologies, products, systems, services, infrastructure, etc. to developing nations, and uses this quantitative contribution towards the satisfaction of Japan s reduction targets. Digital tachograph 18

No information contained in this document is intended to solicit purchase or sale of the Company s shares. Views, forecasts, and other forward-looking statements contained in this document are based on the Company s assumptions, judgments and beliefs in light of the information currently available to it. Information is not guaranteed and is subject to change without prior notice. Please note that neither the Company nor the providers of information is liable for any damage resulting from the use of the information contained in this document. 19