apple ios Direct Service Program



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Overview Apple will use the following criteria to determine whether your organization qualifies for authorization as an ios Direct Service (IDS) program participant. Providing this information will allow Apple to give maximum consideration to your request. Read the descriptions below to determine if your organization is eligible for an ios Direct Service Account. Business/Enterprise: Eligible organizations include small to large companies and their wholly owned subsidiaries, corporations, partnerships, and sole proprietorships. Education Institution: Eligible organizations are not-for-profit, degree-granting institutions organized for educational purposes. Eligible organizations include any school districts within the organization's school system, Boards of Education, universities and colleges, and community, vocational, and technical colleges. Federal, Provincial or Municipal Government Canadian Government Agency: Any other organization or agency not included above. Acceptance of and retention as an ios Direct Service Account is at Apple's sole discretion. Apple reserves the right to make any determination on eligibility and whether an organization is accepted as an ios Direct Service Account program participant. Application Requirements The Authorized Representative submitting an Application for an ios Direct Service Account must be able to affirm, have, or provide the applicant: 1. and email address of the organization's Apple Account Executive. 2. Headquarters location information, including legal name, address, entity type (public or private), and Tax Exemption Certificate (if applicable) 3. Billing location information, including address, Accounts Payable contact name and contact information (phone and email) 4. Shipping location information, including address, Service Manager contact name and contact information (phone and email) 5. Approximate number of Apple ios devices purchased by the organization within the past twelve (12) months. 6. Description of the resources and infrastructure that the organization has in place to deploy this program. 7. Additionally, an Apple Business Credit Application may be required if the organization is a private institution, or does not already have established terms with Apple. Caution to Signatory As the person submitting this application, you represent and warrant that you have the authority to provide the information required and to submit this application.

Application Form Completion Steps: 1) Download and save this Application Form to your computer 2) Complete the information in the Application 3) Save 4) the Application Form to ids.program@apple.com and put ios Direct Service Program Application in the subject. Your local country AppleCare team will contact you to discuss your Application. If you have any questions please email ids.program@apple.com Contact Information Who is applying? Who is your Apple contact or account executive?

BUSINESS INFORMATION (HQ location) This relates to the legal status of the company wishing to become an Authorized ios Service Provider. The Legal name and address will appear on your legal Agreement with Apple. Legal Doing Business As Registered address City State/Province/ Region Country Postal Code Fax Company URL Entity Type (check appropriate answer) Business/ Enterprise Education Institution Federal, Provincial or Municipal Government Canadian Government Agency Organization Type Exempt from Sales Tax? Private YES Public NO N/A N/A-There is no sales tax Approximately how many ios Devices with APP coverage has the organization purchased in the last 12 months: Please describe the resources and infrastructure that your organization has in place to handle screening and service of these Apple ios Devices.

PRINCIPAL (Business Owner/Legal Authorized Signatory) MAIN CONTACT (if different from PRINCIPAL) BILLING LOCATION INFORMATION (skip if identical to HQ) Invoices and Purchase order information will be sent to and handled by this location. Legal Doing Business As Registered address City State/Province/ Region Country Postal Code Fax Accounts Payable contact information

SHIPPING LOCATION INFORMATION (skip if identical to HQ) The location to which Apple will ship orders and from which returns must be sent. Doing Business As Registered address City State/Province/ Region Country Postal Code Fax Service Manager contact information Declaration By signing below, I confirm that I am authorized to pursue an application for ios Direct Service Account status for and on behalf of the organization detailed in this Application Form. Signature Signing Officer Date

If you are tax exempt, please include your Tax Exemption Certificate with the application form and return to ids.program@apple.com APPLICANT INFORMATION : number: Company Website: Principal Credit Contact : BANK INFORMATION Bank : Date Business Started: E-Mail: Bank Contact : Bank Account #: number: apple APPLE CANADA INC. ios DIRECT SERVICE CREDIT INFORMATION SUPPLIER INFORMATION Supplier : number: Supplier : number: Supplier : number: apple Confidential ios Direct Service Program April/11 Page 1 of 1