Chapter 28 Credit and Inventory Management

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University of Science and Technology Beijing Dongling School of Economics and management Chapter 28 Credit and Inventory Management Jec. 2013 Dr. Xiao Ming USTB 1

Key Concepts and Skills Understand the key issues related to credit management Understand the impact of cash discounts Be able to evaluate a proposed credit policy Understand the components of credit analysis Understand the major components of inventory management Be able to use the EOQ model to determine optimal inventory ordering Dr. Xiao Ming USTB 2 28-2

Chapter Outline 28.1 Credit and Receivables 28.2 Terms of the Sale 28.3 Analyzing Credit Policy 28.4 Optimal Credit Policy 28.5 Credit Analysis 28.6 Collection Policy 28.7 Inventory Management 28.8 Inventory Management Techniques Dr. Xiao Ming USTB 3 28-3

Credit Management: Key Issues Granting credit generally increases sales Costs of granting credit Chance that customers will not pay Financing receivables Credit management examines the trade-off between increased sales and the costs of granting credit Dr. Xiao Ming USTB 4 28-4

Components of Credit Policy Terms of sale Credit period Cash discount and discount period Type of credit instrument Credit analysis distinguishing between good customers that will pay and bad customers that will default Collection policy effort expended on collecting receivables Dr. Xiao Ming USTB 5 28-5

The Cash Flows from Granting Credit Credit Sale Check Mailed Check Deposited Cash Available Accounts Receivable Cash Collection Dr. Xiao Ming USTB 6 28-6

Terms of Sale Basic Form: 2/10 net 45 2% discount if paid in 10 days Total amount due in 45 days if discount not taken Buy $500 worth of merchandise with the credit terms given above Pay $500(1 -.02) = $490 if you pay in 10 days Pay $500 if you pay in 45 days Dr. Xiao Ming USTB 7 28-7

Example: Cash Discounts Finding the implied interest rate when customers do not take the discount Credit terms of 2/10 net 45 Period rate = 2 / 98 = 2.0408% Period = (45 10) = 35 days 365 / 35 = 10.4286 periods per year EAR = (1.020408) 10.4286 1 = 23.45% The company benefits when customers choose to forgo discounts Dr. Xiao Ming USTB 8 28-8

Credit Policy Effects Revenue Effects Delay in receiving cash from sales May be able to increase price May increase total sales Cost Effects Cost of the sale is still incurred even though the cash from the sale has not been received Cost of debt must finance receivables Probability of nonpayment some percentage of customers will not pay for products purchased Cash discount some customers will pay early and pay less than the full sales price Dr. Xiao Ming USTB 9 28-9

Example: Evaluating a Proposed Policy Part I Your company is evaluating a switch from a cash only policy to a net 30 policy. The price per unit is $100, and the variable cost per unit is $40. The company currently sells 1,000 units per month. Under the proposed policy, the company expects to sell 1,050 units per month. The required monthly return is 1.5%. What is the NPV of the switch? Should the company offer credit terms of net 30? Dr. Xiao Ming USTB 10 28-10

Example: Evaluating a Proposed Policy Part II Incremental cash inflow (100 40)(1,050 1,000) = 3,000 Present value of incremental cash inflow 3,000/.015 = 200,000 Cost of switching 100(1,000) + 40(1,050 1,000) = 102,000 NPV of switching 200,000 102,000 = 98,000 Yes, the company should switch Dr. Xiao Ming USTB 11 28-11

Total Cost of Granting Credit Carrying costs Required return on receivables Losses from bad debts Costs of managing credit and collections Shortage costs Lost sales due to a restrictive credit policy Total cost curve Sum of carrying costs and shortage costs Optimal credit policy is where the total cost curve is minimized Dr. Xiao Ming USTB 12 28-12

Figure 28.1 Dr. Xiao Ming USTB 13 28-13

Credit Analysis Process of deciding which customers receive credit Gathering information Determining Creditworthiness 5 Cs of Credit Credit Scoring Dr. Xiao Ming USTB 14 28-14

Example: One-Time Sale NPV = -v + (1 - π)p / (1 + R) Your company is considering granting credit to a new customer. The variable cost per unit is $50; the current price is $110; the probability of default is 15%; and the monthly required return is 1%. NPV = -50 + (1-.15)(110)/(1.01) = 42.57 What is the break-even probability? 0 = -50 + (1 - π)(110)/(1.01) π =.5409 or 54.09% Dr. Xiao Ming USTB 15 28-15

Example: Repeat Customers NPV = -v + (1-π)(P v)/r In the previous example, what is the NPV if we are looking at repeat business? NPV = -50 + (1-.15)(110 50)/.01 = 5,050 Repeat customers can be very valuable (hence the importance of good customer service) It may make sense to grant credit to almost everyone once, as long as the variable cost is low relative to the price If a customer defaults once, you don t grant credit again Dr. Xiao Ming USTB 16 28-16

Credit Information Financial statements Credit reports with customer s payment history to other firms Banks Payment history with the company Dr. Xiao Ming USTB 17 28-17

Five Cs of Credit Character willingness to meet financial obligations Capacity ability to meet financial obligations out of operating cash flows Capital financial reserves Collateral assets pledged as security Conditions general economic conditions related to customer s business Dr. Xiao Ming USTB 18 28-18

Collection Policy Monitoring receivables Keep an eye on average collection period relative to your credit terms Use an aging schedule to determine percentage of payments that are being made late Collection policy Delinquency letter Telephone call Collection agency Legal action Dr. Xiao Ming USTB 19 28-19

Inventory Management Inventory can be a large percentage of a firm s assets There can be significant costs associated with carrying too much inventory There can also be significant costs associated with not carrying enough inventory Inventory management tries to find the optimal trade-off between carrying too much inventory versus not enough Dr. Xiao Ming USTB 20 28-20

Types of Inventory Manufacturing firm Raw material starting point in production process Work-in-progress Finished goods products ready to ship or sell Remember that one firm s raw material may be another firm s finished goods Different types of inventory can vary dramatically in terms of liquidity Dr. Xiao Ming USTB 21 28-21

Inventory Costs Carrying costs range from 20 40% of inventory value per year Storage and tracking Insurance and taxes Losses due to obsolescence, deterioration, or theft Opportunity cost of capital Shortage costs Restocking costs Lost sales or lost customers Consider both types of costs, and minimize the total cost Dr. Xiao Ming USTB 22 28-22

Inventory Management - ABC Classify inventory by cost, demand, and need Those items that have substantial shortage costs should be maintained in larger quantities than those with lower shortage costs Generally maintain smaller quantities of expensive items Maintain a substantial supply of less expensive basic materials Dr. Xiao Ming USTB 23 28-23

EOQ Model The EOQ model minimizes the total inventory cost Total carrying cost = (average inventory) x (carrying cost per unit) = (Q/2)(CC) Total restocking cost = (fixed cost per order) x (number of orders) = F(T/Q) Total Cost = Total carrying cost + total restocking cost = (Q/2)(CC) + F(T/Q) Q * = 2 TF CC Dr. Xiao Ming USTB 24 28-24

Figure 28.3 Dr. Xiao Ming USTB 25 28-25

Example: EOQ Consider an inventory item that has carrying cost = $1.50 per unit. The fixed order cost is $50 per order, and the firm sells 100,000 units per year. What is the economic order quantity? Q * = 2(100,000)(50) = 2,582 1.50 Dr. Xiao Ming USTB 26 28-26

Extensions Safety stocks Minimum level of inventory kept on hand Increases carrying costs Reorder points At what inventory level should you place an order? Need to account for delivery time Derived-Demand Inventories Materials Requirements Planning (MRP) Just-in-Time Inventory Dr. Xiao Ming USTB 27 28-27

Quick Quiz What are the key issues associated with credit management? What are the cash flows from granting credit? How would you analyze a change in credit policy? How would you analyze whether to grant credit to a new customer? What is ABC inventory management? How do you use the EOQ model to determine optimal inventory levels? Dr. Xiao Ming USTB 28 28-28

Dr. Xiao Ming USTB 29