Case Study Ritz-Carlton Project in Hong Kong Edge-Core Networks Wi-Fi Solution Successfully Deployed in World s Tallest Hotel
The Demand The Ritz-Carlton, Hong Kong located in the 488 meter tall International Commerce Center (ICC), West Kowloon, occupies the 102nd to 118th floors, making it the world s tallest hotel. Offering panoramic views of Victoria Harbor, Hong Kong Island, and the New Territories, this ultra-luxurious, five star hotel opened in March 2011. The challenge: providing Wi-Fi service to 312 rooms and public areas and ensuring seamless roaming for VoIP calls--and testing and installing the wireless solution more than one hundred stories up while the building, the tallest in Hong Kong, was still under construction. The Solution The Ritz-Carlton, Hong Kong located in the International Commerce Center (ICC) in West Kowloon, Hong Kong Edge-Core Networks partner SUNeVision Super e-technology (www.superetech.com.hk), one of Hong Kong s top system integrators, secured the prestigious Ritz-Carlton contract and arranged for the installation and configuration of the Edge-Core wireless solution. The equipment was provided by Skyware Communications (http://www.skyware.com.hk), an authorized Edge-Core distributor in Hong Kong since 2006. With a clear expectation of superior quality for all aspects of the guest experience at one of the world s most storied hotel chains, delivering robust signal strength and 100% coverage 24/7 was non-negotiable. After much testing, the installation team of engineers and technicians decided to place 16 access points and two switches on every floor. Because line power was unavailable in the ceiling, Edge-Core Networks PoE switches were deemed the best way to go. The final architecture of the solution was based on the
installation of three types of network equipment: Indoor Access Points, PoE Managed Switches, and Core Routing Chassis Switches. Specifically, this meant 300 EAP8518 IEEE 802.11n wireless enterprise dual band APs, thirty ES3528MF- PoE Layer 2/Layer 4 PoE switches, and a pair of ES4710BD 10-slot Layer 3 enterprise switches. EAP8515 access point mounted in hotel ceiling Ritz-Carlton, Hong Kong Network Topology The Result Today, the guests of the newly reborn Ritz-Carlton, Hong Kong, which was formerly located in Hong Kong s Central district from 1993 to 2008, enjoy some of the finest amenities and services at one of Asia s showcase hotel facilities.
Besides being able to grab a beverage at the world s tallest bar and take a dip in the world s highest swimming pool, Ritz-Carlton visitors can take advantage of secure, high speed Wi-Fi connectivity in each room on the hotel s 16 floors as well as in the shopping mall and additional public areas thanks to the successful installation of a comprehensive Edge-Core wireless solution deployed throughout the landmark hotel. Introducing the Edge-Core products used in the Ritz-Carlton Hotel solution The ES4710BD is a 10-slot Layer 3 chassis LAN core switch featuring: The EAP8518 is an 802.11n dual band access point featuring: One WAN 10/100/1000 BASE-T Gigabit Ethernet (RJ-45) port Backwardly compatible with 802.11a/b/g Supports both 5GHz and 2.4GHz Three detachable antennas Supports flexible remote management IEEE 802.3af PoE support for easy deployment and cost savings Advanced security: WEP/WPA/WPA2/802.1X/TKIP, and RADIUS authentication Supports multiple SSIDs and VLANs The ES3528MF-PoE is a Layer 2/Layer 4 Ethernet PoE switch featuring: Dual management modules and system components for redundancy Hot swappable components ideal for field upgrade Selection of network interfaces for scalability and flexibility High performance network security and management capabilities 10 chassis slots with maximum 320 Gbps non-blocking switching fabric Multiple Layer 3 features for IP routing and multicast Enhanced Quality of Service (QoS) for triple play services Engineered for large enterprises, switch is IPV6-ready Includes one AC power supply--support for up to three power supplies 24 100BASE-TX, 2 1000BASE-T, and 2 Gigabit combo (RJ-45) ports Advanced Quality of Services (QoS) ideal for triple play services High performance network security and management capabilities Supports IEEE 802.af Power over Ethernet (PoE) standard on 24 ports with a maximum of 15.4W per port simultaneously Total power for PoE support: 375W Enhanced scalability and availability features
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